Agiloft - Detailed Review
Business Tools
Agiloft - Product Overview
Agiloft Overview
Agiloft is a leading provider of business software that specializes in automating and managing various business processes, particularly in the area of contract lifecycle management (CLM) and beyond.
Primary Function
Agiloft’s primary function is to automate and streamline business processes, including contract management, IT service operations, customer support, project and task management, and asset management. It helps organizations manage their contracts, workflows, and documents efficiently, ensuring compliance and improving overall business performance.
Target Audience
Agiloft’s target audience is diverse and includes a wide range of industries and businesses. This encompasses enterprise businesses, government agencies, legal firms, healthcare providers, financial institutions, and companies in technology, manufacturing, and retail. Essentially, any organization that deals with contracts or complex business processes can benefit from Agiloft’s solutions.
Key Features
Contract Management
Automates the complete contract lifecycle, streamlines approval processes, and integrates contract information into related business processes.
ITIL and ITSM
Provides a flexible ITIL Service Desk to manage IT service operations and deliver exceptional customer service.
Customer Support
Consolidates support operations, reduces response times, and improves customer satisfaction.
Project and Task Management
Helps teams collaborate effectively to manage projects and tasks, ensuring they are on track, on budget, and on time.
Asset Management
Manages the complete asset lifecycle, controls costs, and improves asset reliability.
Workflow and BPM
Offers a highly configurable framework to automate and manage complex task flows and custom business processes.
AI Capabilities
Includes out-of-the-box AI tools and the ability to create custom AI tools through Agiloft AI Core.
Integration
Supports integration with various systems such as Microsoft 365, Salesforce, and Microsoft Dynamics, and offers APIs for further customization.
Automation
Provides a range of automation functions, including sending emails, updating records, importing/exporting data, and managing document requirements.
Conclusion
Overall, Agiloft offers a versatile and customizable platform that can adapt to the unique needs of various businesses, making it a valuable tool for automating and managing a wide array of business processes.
Agiloft - User Interface and Experience
User Interface of Agiloft
The user interface of Agiloft, particularly in its business tools and AI-driven product category, is notable for its intuitiveness and ease of use.
Intuitive Navigation
Agiloft’s user interface is characterized by intuitive navigation, making it easy for users to find what they need quickly. The platform offers flexible search capabilities, allowing users to locate specific information without much hassle.
Ease of Use
Even non-technical users find Agiloft easy to pick up, with many reporting that they can become productive immediately after light training. The interface is user-friendly, and the system can be molded to fit the business flow and terminology of the organization, making it feel familiar from the start.
Customization
One of the standout features of Agiloft is its ease of customization. The platform allows for no-code configurations, which means users can make changes and customizations without needing to write any code. This point-and-click approach makes it simple to integrate Agiloft with other mission-critical systems within the business.
Integration and Workflow
Agiloft integrates seamlessly with other tools and applications, such as Microsoft Teams, Salesforce, and Microsoft Dynamics. This integration enables smoother workflows, reduces approval cycle times, and enhances negotiations through tools like the Agiloft Contract Assistant. Users can also build custom workflows and automate mundane tasks efficiently.
User Experience
The overall user experience is enhanced by the platform’s adaptability and the support provided by Agiloft. Users appreciate the time savings and efficiency gained from using features like the Clause Library and workflows. The implementation process is often described as smooth, and the customer support is highlighted as outstanding, with the Agiloft team going out of their way to help customize the product to fit the organization’s needs.
AI-Driven Features
Agiloft’s AI platform adds another layer of efficiency by automating tedious tasks and surfacing critical business intelligence from contract data. The AI features are customizable by non-technical users, further simplifying the process of managing and analyzing contract data.
Conclusion
In summary, Agiloft’s user interface is designed to be user-friendly, highly customizable, and integrated with other key business tools, making it an effective and efficient solution for various business processes.
Agiloft - Key Features and Functionality
Agiloft Overview
Agiloft, a leading provider of contract lifecycle management (CLM) software, integrates advanced AI features to streamline and automate contract management processes. Here are the main features and how they work, along with the benefits of their AI integration:Contract Lifecycle Management
Agiloft provides a comprehensive platform for managing all aspects of the contract lifecycle, from creation and negotiation to approval and renewal. Users can track key dates, milestones, and obligations to ensure compliance and minimize risks. This feature ensures that all contract-related activities are centralized and easily manageable.Customizable Workflows
Agiloft allows users to create custom workflows to automate repetitive tasks and streamline the contract approval process. This flexibility enables organizations to align the software with their specific business processes, reducing manual effort and increasing efficiency.Document Management
The software includes a centralized repository for storing and organizing all contract-related documents. This makes it easy to access and retrieve important documents, improving overall efficiency and reducing the time spent searching for documents.Automated Alerts and Notifications
Agiloft features automated alerts and notifications to keep users informed about important contract milestones, deadlines, and tasks. This helps prevent missed deadlines and ensures that contracts are managed effectively.Reporting and Analytics
The platform offers robust reporting and analytics tools that allow users to track contract performance, monitor key metrics, and identify areas for improvement. Customizable dashboards provide real-time insights into contract data, enabling informed decision-making.Generative AI (GenAI) Capabilities
Agiloft has introduced several GenAI features that significantly enhance contract management. Here are a few key aspects:GenAI Prompt Lab
This feature allows users to leverage public or private large language models (LLMs) to enhance contract data within the Agiloft environment. Users can bring their own LLMs, connect them with contracts, and share prompt templates organization-wide to achieve goals faster.ConvoAI Document Q&A
This tool enables any authorized user to use GenAI to find, analyze, contextualize, and extract information from any contract through the standard Agiloft document viewer. This liberates data in stored contracts and reclaims valuable legal hours.GenAI Redlining
This capability employs generative AI to understand approved clauses, review third-party contract language for areas of misalignment, and compose redlines that marry third-party contract language with legal’s preferred phrasing. This reduces the back-and-forth negotiations between parties, speeding up contract execution.AI Platform
The AI Platform in Agiloft includes several features:AI Trainer
Allows non-technical users to train their own labels and customize how they review and analyze contracts.Legacy Contract Import
Enables the import of legacy contracts and conversion into records, using AI to extract relevant data.AI Label Training and Models
Users can create new labels for AI to use in contract import and review workflows. The platform also includes tables for AI Label Models, Label Library, and AI Model Versions, which help in managing and updating AI models.Integration with Other Tools
Agiloft integrates seamlessly with various tools and platforms, such as Google Docs, Microsoft Teams, Salesforce, and Microsoft Dynamics. This integration allows users to analyze, markup, and reach agreements on third-party documents within familiar workspaces, improving collaboration and efficiency.Electronic Signatures
The software integrates with electronic signature platforms, enabling users to sign contracts digitally. This speeds up the signing process and eliminates the need for physical signatures, making it convenient for all parties involved.Compliance Management
Agiloft helps organizations stay compliant with regulations and internal policies by providing alerts and notifications for key compliance requirements. Users can set up automated reminders and notifications to ensure timely action.Conclusion
In summary, Agiloft’s AI-driven features are designed to automate and streamline contract management processes, reduce manual tasks, and improve overall efficiency. The integration of GenAI capabilities and the AI Platform enhances the ability to review, analyze, and manage contracts more effectively, making it a powerful tool for legal and contract teams. Agiloft - Performance and Accuracy
Evaluating Agiloft’s AI-Driven Contract Lifecycle Management Software
Evaluating the performance and accuracy of Agiloft’s AI-driven contract lifecycle management (CLM) software involves examining several key aspects, including its features, user feedback, and areas for improvement.
Performance
Agiloft’s CLM software is highly regarded for its ability to automate and optimize contract management processes. Here are some highlights:
- Automation and Efficiency: Agiloft leverages advanced technologies such as artificial intelligence (AI) and machine learning to streamline contract management. This includes automated workflows, document management, and reporting capabilities, which significantly reduce manual tasks and minimize errors.
- Financial Benefits: According to an MGI Research report, Agiloft’s CLM solution can generate substantial return on investment (ROI), often exceeding 100%. This is attributed to cost savings, improved productivity, and reduced risks.
- Generative AI Integration: Agiloft has introduced generative AI capabilities, such as AI Trainer and ConvoAI, which enable users to train and customize AI models for contract review and analysis. These tools also facilitate interactive conversations with contracts and streamline contract negotiation, review, and redlining.
Accuracy
The accuracy of Agiloft’s CLM software is supported by several factors:
- Advanced AI Models: The integration of generative AI and machine learning ensures that contract analysis and review processes are highly accurate. These models can be fine-tuned to meet specific organizational needs, enhancing their precision.
- Comprehensive Contract Management: Agiloft provides a comprehensive solution that covers the entire contract lifecycle, from initiation to termination. This holistic approach helps in maintaining accurate and up-to-date contract records.
Limitations and Areas for Improvement
While Agiloft’s CLM software offers significant benefits, there are some limitations and areas that require attention:
- User Interface and Ease of Use: Many users have criticized Agiloft’s user interface for being bulky and difficult to navigate. This can make it challenging for commercial teams to self-serve on contracts without extensive training.
- Implementation Time: The software is known for its lengthy implementation time, which can delay the realization of its benefits for legal and business teams.
- Limited Integrations: Agiloft has limited integrations compared to other modern software solutions. For example, it lacks native eSignature capabilities, requiring users to integrate with external eSignature solutions.
- Support and Training: Users have reported issues with the quality of support and training provided by Agiloft. This can hinder the effective adoption and use of the software.
Conclusion
In summary, Agiloft’s CLM software demonstrates strong performance and accuracy, particularly in automating contract management processes and integrating advanced AI technologies. However, it faces challenges related to user interface, implementation time, integrations, and support, which are important areas for improvement.
Agiloft - Pricing and Plans
Agiloft Pricing Structure
Agiloft’s pricing structure for its AI-driven contract lifecycle management (CLM) software is organized into several plans, each with varying features and pricing.
Pricing Tiers
Agiloft offers several pricing tiers, although the exact pricing details are not always publicly available on their website.
Essentials
- This tier is the most basic and is suitable for smaller organizations. The exact features and pricing for this tier are not widely detailed, but it generally includes core contract management functionalities.
Advanced
- This tier is ideal for mid-size businesses and includes full contract lifecycle management capabilities. Features include advanced third-party contract analysis and review, comprehensive workflow automation, obligation tracking, data integrations, and smart imports of legacy contracts. For example, the Advanced edition for 20 users can be priced around $30,000 annually.
Premium
- This tier is best suited for AI-first organizations with larger budgets. It includes all the features from the Advanced tier plus additional advanced AI capabilities and integrations.
Pricing Models
- The pricing can range from approximately $6,000 annually for basic plans to $60,000 for enterprise-level solutions, averaging around $37,000 annually.
User-Based Pricing
Some sources indicate that Agiloft also offers user-based pricing, starting at $65 per user per month for the Professional plan. Here are the details:
- Professional: $65 per user/month. This plan includes core contract management features.
- Professional Extended: $95 per user/month. This plan adds more advanced features.
- Enterprise: $135 per user/month. This plan includes comprehensive features and customization options.
- Enterprise Extended: Custom pricing for large enterprises with specific needs.
Free Options
Agiloft does offer a free version with limited features. This free edition includes:
- Complete audit trail
- Built-in OCR for converting image files to searchable text documents
- Fine-grained security permissions
- One-click contract creation
- Automatic redlining
- Flexible approval workflows
- Configurable tables and forms.
Additional Notes
- Agiloft also provides a free trial for its paid plans, allowing users to test the software before committing to a purchase.
- Pricing on the AWS Marketplace can vary based on contract duration, with options to pay upfront or in installments.
For the most accurate and up-to-date pricing, it is recommended to check Agiloft’s official website or contact their sales team directly.
Agiloft - Integration and Compatibility
Agiloft Overview
Agiloft, a comprehensive Contract Lifecycle Management (CLM) platform, is renowned for its seamless integration capabilities and broad compatibility across various tools and platforms.
Integration with Other Tools
Agiloft integrates with a wide range of systems, enhancing its utility and flexibility. Here are some key integration points:
Salesforce Integration
Agiloft allows for real-time synchronization with Salesforce, enabling the update of data between both systems. This integration supports both standard and custom tables in Salesforce, and users can choose which fields to sync. The integration includes features like the “Sync to Agiloft” button in Salesforce, which automates the creation of draft contracts in Agiloft and syncs relevant fields back to Salesforce once the contract is signed.
Agiloft Integration Hub
This feature enables connections to over 1,000 enterprise technologies through pre-built connectors and a no-code interface. Users can create recipes for new integrations without needing IT support. This includes integrations with systems like Oracle Fusion Cloud, where contract data is synced in real time.
Microsoft, Google, and Oracle Integrations
Agiloft has enhanced integrations with Microsoft, Google, and Oracle systems. For example, it supports direct connectors to Microsoft 365 and integrates with Oracle Fusion Cloud to keep contract data up to date across systems.
API and Web Services
Agiloft offers extensive API capabilities, including REST APIs, SOAP, and Web Services. Users can view, test, and document API methods directly within the Agiloft knowledgebase using Swagger (Open API). This allows for real-time integration and data exchange with other databases and systems.
Compatibility Across Platforms and Devices
Agiloft is highly compatible across various platforms and devices:
Server Compatibility
Agiloft can be installed on both Windows (64-bit versions including Server 2012R2, 2016, 2019, and 2022) and Linux (recent major releases such as Suse, RedHat, Debian, Fedora, CentOS, and AWS AMI).
Browser Support
The platform is compatible with multiple browsers, including Firefox, Chrome, Microsoft Edge on Windows, and Safari on Mac. It also supports Opera.
Mobile Devices
Agiloft is accessible on mobile devices, with a simplified user interface that automatically resizes depending on the screen. This ensures usability across different devices.
Hardware Requirements
For optimal performance, Agiloft requires at least 2 processors, a 64-bit operating system, a minimum of 12 GB of RAM, and RAID 10 hard drives. It will not run with less than 4 GB of RAM.
Conclusion
In summary, Agiloft’s integration capabilities are extensive, allowing seamless data flow between various enterprise systems. Its compatibility with multiple platforms, browsers, and devices ensures that users can access and manage contracts efficiently from anywhere.
Agiloft - Customer Support and Resources
Agiloft Customer Support Overview
Agiloft offers a comprehensive array of customer support options and additional resources to ensure users can effectively utilize their AI-driven business tools, particularly in the areas of contract lifecycle management (CLM) and customer support.Support Plans
Agiloft provides several support plans to cater to different business needs:Standard
This plan includes case submission, access to the help center and community, and an escalation button that appears after SLA expiration. Support is available during standard business hours.Gold
This tier adds 24×5 coverage, priority ticket handling, and more customer named contacts. It also includes bi-annual Executive Business Reviews (EBR)/Operations Reviews.Platinum
The highest tier offers 24×7 coverage, a named support team, and quarterly EBR/Operations Reviews. It also includes integration support and faster response times for critical, high, medium, and low-priority issues.Additional Support Resources
Admin on Demand
This service provides fractional administrators to help with user management, troubleshooting, contract template management, and other administrative tasks. The hours per week vary from 16 to 40 hours depending on the tier.Self-Service Portal
Agiloft’s customer support solution includes a self-service portal that allows customers to submit tickets 24/7, reducing staff time for handling emails and calls. This portal empowers customers to resolve issues independently.Integrated Live Chat
Real-time communication with support staff is available through integrated live chat, enabling technicians to chat with multiple customers simultaneously.Multichannel Support
Agiloft’s customer support system captures tickets from various channels such as live chat, phone, email, social media, or web forms. This multichannel support ensures that all customer interactions are linked to the right support case automatically, providing a seamless experience across different communication platforms.Analytics and Reporting
The system includes graphical charts and reports that provide insights into turnaround times, staff productivity, and backlogs. Integrated customer surveys help monitor customer satisfaction levels, and full auditability is ensured through historical snapshots and configurable audit logs.AI Integration
Agiloft has enhanced its capabilities with Generative AI (GenAI) features, such as the GenAI Prompt Lab and ConvoAI Document Q&A. These tools allow users to explore contracts, uncover data, and extract insights by asking questions in natural language. This integration makes AI-powered contract intelligence accessible across the organization.Integration and Accessibility
Agiloft supports APIs for easy integration with back-end systems, including Web Services, REST API, and External System Adapters. Single sign-on capabilities via LDAP/Active Directory, SAML, or Google OAuth simplify access to the system. By offering these comprehensive support options and resources, Agiloft ensures that users can efficiently manage their customer support operations and contract lifecycle management, leading to improved customer satisfaction and operational efficiency. Agiloft - Pros and Cons
Advantages of Agiloft
Agiloft stands out as a comprehensive and highly customizable contract lifecycle management (CLM) tool, offering several key advantages:
Customizability and Flexibility
Agiloft is highly adaptable, allowing users to customize workflows, templates, and UIs to fit their specific needs. This flexibility enables companies to automate mundane tasks and create simple, user-friendly interfaces for non-admin users.
Advanced Contract Management
It is renowned for its advanced contract management capabilities, including the ability to update and customize contract templates, generate and assign tasks, and integrate with other critical systems like ServiceNow and Oracle.
AI Integration
Agiloft has recently enhanced its capabilities with the introduction of Generative AI features, such as the GenAI Prompt Lab and ConvoAI Document Q&A. These tools allow users to leverage AI to analyze, contextualize, and extract information from contracts, significantly streamlining the contracting process.
Automation and Efficiency
The software excels in automating approval workflows, daily agreements, and purchase orders, reducing delays and improving overall efficiency. It also supports mobile approvals, which can simplify the approval process.
Comprehensive Customer Support
Agiloft offers extensive customer support, including comprehensive training videos and a user-friendly interface that even non-technical users can quickly learn.
Disadvantages of Agiloft
Despite its many advantages, Agiloft also has some notable disadvantages:
Complex Setup and Implementation
One of the main drawbacks is the lengthy and sometimes complicated setup process. Users often need significant time and possibly dedicated IT support to customize the system to their needs.
User Interface Issues
Many users find the UI to be bulky and cluttered, which can make it difficult to navigate, especially for those looking for a more intuitive experience. Simple steps can sometimes be unnecessarily complicated.
Limited Integrations and eSignature
Agiloft lacks native eSignature capabilities, requiring users to integrate with an external eSignature solution. Additionally, it has limited integrations compared to some other software, which can be a hindrance for some users.
Time-Consuming Customization
While customization is a strength, it also means that users have to make numerous decisions, which can be time-consuming. This can lead to a situation where users pay for features they may never use.
Support and Training Limitations
Some users have reported that the support and training provided by Agiloft could be improved. This can make the learning curve steeper for new users.
In summary, Agiloft is a powerful tool for contract lifecycle management with extensive customization options and AI-driven features, but it requires significant setup time and may have a steeper learning curve due to its complex UI and extensive feature set.
Agiloft - Comparison with Competitors
When comparing Agiloft to its competitors in the AI-driven contract lifecycle management (CLM) category, several key features and differences stand out.
Unique Features of Agiloft
AI Platform
Generative AI
Data-First Approach
Competitors and Alternatives
HyperStart CLM
Icertis
Ironclad
Gatekeeper
LinkSquares
Lexion and ContractPodAi
Key Differences
Conclusion
In summary, Agiloft stands out with its advanced AI Platform, generative AI capabilities, and data-first approach. However, competitors offer advantages in terms of user interface, integration ease, and specific feature sets that might better suit different business needs. Agiloft - Frequently Asked Questions
Frequently Asked Questions about Agiloft
What is Agiloft and what does it do?
Agiloft is a company that specializes in developing contract management software. It helps organizations automate and streamline their contract management processes, from creation and negotiation to approval and renewal. This software reduces manual tasks, minimizes errors, and improves overall productivity.What are the core features of Agiloft’s contract management software?
Agiloft’s software includes several key features:- Contract Lifecycle Management: Manages all aspects of the contract lifecycle, including creation, negotiation, approval, and renewal.
- Customizable Workflows: Allows users to create custom workflows to automate repetitive tasks and streamline the contract approval process.
- Document Management: Centralizes contract-related documents for easy access and retrieval.
- Automated Alerts and Notifications: Keeps users informed about important contract milestones and deadlines.
- Electronic Signatures: Integrates with electronic signature platforms for digital signing.
- Compliance Management: Provides alerts and notifications for key compliance requirements.
- Reporting and Analytics: Offers tools to track contract performance, monitor key metrics, and identify areas for improvement.
How does Agiloft use AI in its contract management software?
Agiloft has integrated generative AI into its platform to streamline contract negotiation, review, and redlining. This includes features like AI Trainer, which allows users to train and customize their AI models for contract review and analysis, and ConvoAI, which enables interactive conversations with contracts. The latest addition is a generative AI-powered redlining capability to fine-tune AI models for better performance.What are the pricing options for Agiloft?
Agiloft offers three main pricing tiers: Essentials, Advanced, and Premium. The pricing starts at approximately $6,000 annually for basic plans and can go up to $60,000 for enterprise-level solutions. The cost depends on the organizational size, agreement complexity, and the level of functionality access. However, specific pricing details are not publicly available on their website.How does Agiloft integrate with other systems?
Agiloft provides drag-and-drop integrations that connect with over 1,000 existing systems. This allows users to maintain their familiar workflows and provides centralized access to all necessary contract data, ensuring smooth integration with current tools.What kind of support does Agiloft offer its customers?
Agiloft offers world-class customer support. Their dedicated support team is available to assist with setting up the platform, integrating new tools, and addressing any challenges users may encounter. Additionally, Agiloft prides itself on a high customer retention rate, indicating long-term satisfaction with the service.How user-friendly is Agiloft’s contract management software?
Agiloft’s software is designed to be user-friendly and intuitive. Users can easily publish and edit contracts using the Agiloft viewer, MS Word, or Google Docs. This flexibility allows teams to work more efficiently without needing extensive technical knowledge.What kind of reporting and analytics capabilities does Agiloft offer?
Agiloft provides robust reporting and analytics tools that allow users to track contract performance, monitor key metrics, and identify areas for improvement. Customizable dashboards offer real-time insights into contract data, helping businesses make smarter decisions and improve contract management processes.Can Agiloft help with compliance management?
Yes, Agiloft helps organizations stay compliant with regulations and internal policies. The software provides alerts and notifications for key compliance requirements and allows users to set up automated reminders and notifications to ensure timely action.How does Agiloft ensure data security and access?
While specific details on data security are not provided in the sources, Agiloft’s centralized platform and advanced search capabilities ensure that critical contract information is securely stored and easily accessible. This suggests a strong focus on maintaining the integrity and security of the data.What is the customer retention rate for Agiloft?
Agiloft boasts a high customer retention rate, with at least 97% of its customers retaining the service every year. This indicates a high level of satisfaction and long-term value found by users on the platform.