Fibery Ai - Detailed Review
Business Tools
Fibery Ai - Product Overview
Introduction to Fibery AI
Fibery AI is an integral component of the Fibery platform, a no-code product discovery and development tool, and it plays a crucial role in enhancing the productivity and efficiency of its users.
Primary Function
The primary function of Fibery AI is to assist in data analysis, information extraction, and workflow automation. It helps users extract facts from various sources such as product feedback, user interviews, and market research, and connects these facts to relevant features, insights, or other entities within the Fibery database.
Target Audience
Fibery AI is targeted at founders, C-level leaders, PMOs, and Product Ops professionals, particularly those with an engineering or analytics background. The platform is suitable for companies ranging from 20 to 200 employees, including B2B product companies, digital agencies, custom software development studios, and other similar organizations.
Key Features
- Transcription: Fibery AI can transcribe audio and video files, making it easier to extract valuable information from these sources.
- Highlight Suggestions: It suggests Highlights in sources and target entities, facilitating the connection of important text snippets to structured databases.
- Question Answering: Fibery AI can answer questions about the data stored in Fibery, providing quick insights and information.
- Pattern and Cluster Detection: Although still in development, Fibery AI will soon be able to find patterns and clusters in the data, enhancing data analysis capabilities.
- Integration with Highlights: Fibery AI works seamlessly with the Highlights feature, allowing users to capture and connect important information from rich text fields to other entities in the database.
Pricing and Availability
Fibery AI is available in two versions: Fibery AI Free, which is enabled by default and does not require an Open AI Key, and Fibery AI Pro, which costs $10 per user per month. The current version using an Open AI Key will be discontinued on August 1st, with all such accounts transitioning to Fibery AI Free.
By blending AI into the core functionality of the Fibery platform, Fibery AI aims to make advanced data analysis and workflow automation accessible and intuitive for its users.
Fibery Ai - User Interface and Experience
User Interface and Experience of Fibery AI
The user interface and experience of Fibery AI, particularly in the context of its business tools, are characterized by several key features and user feedback.
Interface and Navigation
Fibery’s interface is described as clean, user-friendly, and well-designed, although it can be overwhelming at first, especially for those familiar with simpler tools like Notion. The platform uses a unique panel navigation system that, when combined with a chat-like interface for the AI Assistant, helps users iterate and achieve their goals more efficiently.
Ease of Use
While Fibery offers a high degree of flexibility and customization, there is a learning curve associated with using it effectively. Users need to become familiar with components such as databases, fields, relations, views, formulas, and rules. However, the integration of AI aims to simplify this process by allowing users to interact with the system using natural language, reducing the need for detailed technical knowledge.
AI-Driven Features
The AI Assistant in Fibery plays a significant role in enhancing the user experience. It allows users to create new spaces, views, formulas, and rules with minimal input. For example, users can explain their domain to the AI Assistant, and it will create a new space with relevant databases, relations, and fields. This feature automates many tasks, such as summarizing conversations, calculating sentiment scores, and extracting specific information from text.
Customization and Automation
Fibery’s flexibility is one of its strongest points. Users can create custom data types, fields, and relationships, and establish complex connections between entities. The platform also supports dynamic filtering of relationships and multiple views to visualize data, making it feel highly interactive and three-dimensional.
User Feedback
Users appreciate the constant updates and improvements made by the Fibery team, which address issues such as UI elements and the need for a mobile app. Despite some initial frustration with the learning curve, many users find the platform highly valuable for managing various business processes and integrating different workflows.
Overall User Experience
The overall user experience is positive, with users praising the platform’s ability to centralize feedback, link it to features using AI, and close the feedback loop. However, there are some drawbacks, such as the lack of a mobile app and the initial complexity that can be challenging for non-technical users. Despite these, the active development team and continuous improvements make Fibery a valuable tool for businesses looking to streamline their processes and enhance productivity.
Fibery Ai - Key Features and Functionality
Fibery AI Overview
Fibery AI, integrated within the Fibery platform, offers a range of powerful features that enhance productivity, automation, and data management for businesses. Here are the main features and how they work:AI-Powered Workspace Creation
Fibery AI allows users to create customized workspaces with subsections based on text prompts. For example, you can create a workspace for organizing customer service or tracking finances, which can be populated with databases, manuals, sample data, and other relevant information.Automation of Repetitive Tasks
Fibery AI can automate various tasks such as summarizing meeting notes, extracting address data from fields, and analyzing sentiment scores of conversations. Users can set up automation rules or action buttons to trigger these tasks automatically or manually.Writing and Content Generation
The AI tool can significantly improve writing efficiency by generating content for various purposes, such as creating Twitter threads from release notes, inventing article titles, and creating checklists for features. Users can control the creativity of the generated content by adjusting the command temperature.Data Integration and Connectivity
Fibery AI integrates seamlessly with other tools and platforms, allowing users to fetch and connect data from external systems like Intercom, GitHub, GitLab, and HubSpot. This integration enables the creation of a holistic view of company performance, progress, and problems. For instance, you can connect Intercom conversations to HubSpot accounts or link GitLab merge requests to user stories in Fibery.Highlights Feature
Introduced in Fibery 2.0, the Highlights feature allows users to capture and connect specific pieces of information from rich text fields to structured databases. This feature is useful for product feedback management, user research, and market research. Highlights can be augmented with additional information, such as severity or urgency, and can be used in searches, views, reports, and whiteboards.AI-Driven Data Analysis
Fibery AI can help users search, query, and report on their data using natural language commands. It can answer questions about the data, apply formulas and rules, and create reports to help make sense of the data. This feature is particularly useful for gaining insights and making informed decisions.Transcription and Suggestion Capabilities
Fibery AI can transcribe audio and video files and suggest Highlights in sources and target entities. It also answers questions about the Fibery data and will soon be able to find patterns and clusters in the data.Permissions and Access Control
While not exclusively an AI feature, Fibery’s permissions system is being enhanced, with more permissions-related features moving to the Pro plan. This ensures that users have flexible control over who can see and do what within the Fibery databases.AI Model and Prompt Engineering
Fibery AI is based on the OpenAI GPT-3.5 API and uses a technique called prompt engineering to generate formulas, fields, relations, and views. This approach ensures that the AI generates content and rules that are relevant to the user’s schema, rather than relying on predefined examples.Conclusion
These features collectively make Fibery AI a powerful tool for managing and automating various business processes, enhancing productivity, and providing valuable insights through integrated data analysis. Fibery Ai - Performance and Accuracy
Evaluating the Performance and Accuracy of Fibery AI
Evaluating the performance and accuracy of Fibery AI in the business tools category reveals both promising aspects and areas that need improvement.
Performance
Fibery AI has introduced several features that enhance user productivity, particularly in areas such as:
- System Configuration: AI assists in creating and changing spaces, formulas, and automation scripts, which saves time and helps users learn the syntax of these elements.
- Search and Connections Discovery: Features like semantic search, highlights extraction, and Q&A around factual data have been valuable, although not widely used by all customers.
- Automations: AI can automate tasks such as summarizing conversations, calculating sentiment scores, and extracting specific data from text, which are time-saving and useful.
However, there are challenges in the current implementation:
- User Interface: The automation UI is not optimized for handling the complexity of chaining AI processes, making it difficult for non-technical users to set up advanced workflows.
- Integration: There is a gap between Fibery Templates and the Automations system, with templates feeling static and not easily integrable into existing structures, and automations being too complex for average users.
Accuracy
The accuracy of Fibery AI is influenced by several factors:
- AI Models and Token Limits: The current AI models used in Fibery are outdated, and the token limits are restrictive. Users have requested access to newer OpenAI models with higher token limits to improve performance and accuracy.
- Feature Adoption: While some AI features, like space creation and semantic search, are valuable, many other features introduced have not gained significant traction among users, indicating a need to refine and focus on more impactful AI applications.
Areas for Improvement
- Modernize AI Models: Updating to newer AI models with higher token limits could significantly enhance the performance and accuracy of Fibery AI.
- User-Friendly Interface: Developing a dedicated interface for building layered and connected AI workflows would make these features more accessible to a broader user base.
- Integration and Templates: Improving the integration between templates and automations, and making templates more dynamic and reusable, would enhance the overall user experience.
- Feedback and Iteration: Continuing to gather feedback and iterate on AI features to ensure they meet user needs and expectations is crucial for improving both performance and accuracy.
In summary, while Fibery AI shows promise in specific areas, addressing the limitations in user interface, model updates, and integration will be key to improving its overall performance and accuracy.
Fibery Ai - Pricing and Plans
Pricing Structure of Fibery AI
To understand the pricing structure of Fibery AI, here are the key details about their plans and features:
Free Plan
Fibery AI now offers a free plan for teams of 10 or fewer people. This plan comes with feature restrictions but includes unlimited entities. This is a new addition as of November 2024.
Standard Plan
Pricing
- The Standard Plan costs $10 per month when billed annually or $12 per month when billed monthly.
Features
- This plan includes basic features necessary for managing your product cycle, but it does not include the AI add-on which is now integrated into the paid plans.
Pro Plan
Pricing
- The Pro Plan costs $17 per month when billed annually or $20 per month when billed monthly.
Features
- This plan includes everything in the Standard plan, plus additional features such as:
- Unlimited version history
- Group permissions
- Custom access templates
- SAML SSO
- No Fibery branding on forms
- The option to pay by invoice
- As of the new pricing, AI features are included in both the Standard and Pro plans, eliminating the need for a separate AI add-on.
AI Integration
Previously, Fibery AI offered an AI add-on for $10 per user per month, which included features like AI in Automations, AI in Text, Video/Audio transcription, Find Highlights, AI Search, AI Chatbots (Q&A), and Workspace setup. However, as of November 2024, these AI features are now included in the Standard and Pro plans.
Guest Collaboration
Guests can collaborate with your team free of charge, which is a new feature introduced in the November 2024 pricing update.
Trial Period
Fibery AI offers a 14-day free trial for both the Standard and Pro plans, with no credit card required.
Existing Customers
Existing paying customers can renew their subscription on the old terms until the end of February 2025.
This structure ensures that users have a clear choice between different tiers of service, each with its own set of features and benefits, while also incorporating AI capabilities into the paid plans.
Fibery Ai - Integration and Compatibility
Integration with External Tools
Fibery can connect with dozens of tools, including Slack, GitLab, GitHub, Jira, Trello, Airtable, ClickUp, Discourse, HubSpot, Braintree, Intercom, and Zapier, among others. This integration allows you to sync data from these external systems into Fibery, creating a unified workspace where all your important data is readily available. For example, you can fetch data such as Companies, Contacts, and Conversations from Intercom, or Projects, Branches, and Merge Requests from GitLab, and connect them within Fibery. This data unification enables you to create various views (like Tables, Boards, Timelines), charts, and custom fields, thereby augmenting the imported data and providing deeper insights into your work processes.Custom Integrations
Fibery also allows you to create your own custom integration templates, enabling you to sync data from any external system. This flexibility is particularly useful for businesses with unique needs or those using less common tools. You can set up granular permissions and define user roles, ensuring that the data is accessible and manageable according to your organization’s structure.Cross-Platform Compatibility
Fibery is entirely web-based, meaning it works on any browser and any operating system. While it is typically tested on major browsers like Chrome, Safari, and Firefox, it should function well on other browsers as well. This web-based approach ensures that you can access Fibery from any device with a browser, whether it’s a desktop, laptop, or mobile device.Mobile Access
Although Fibery does not have a native mobile app, the mobile web experience is generally sufficient for most tasks. However, some features might be less optimal compared to the desktop version. This makes it possible to use Fibery in the field without significant issues, provided you have a reliable internet connection.Future Actions and Automation
Fibery is working on implementing “Actions” that will allow you to initiate actions in external systems directly from Fibery. This feature, part of the Automation Rules module, will enable you to perform tasks like creating a new Merge Request from a Feature or sending a message to a Slack channel. While this functionality is not yet fully implemented, it promises to further enhance the integration capabilities of Fibery.AI Integration
Fibery’s integration with AI technologies enhances its flexibility and functionality. The AI integration allows for advanced features such as embeddings for search and clustering, which improve the search experience and help in analyzing feedback to identify common themes. AI also aids in generating formulas, creating fields and relations, and generating views, all of which can be represented using JSON and text. This integration uses prompt engineering to ensure the AI models generate relevant and accurate outputs based on the user’s schema. In summary, Fibery’s integration capabilities are highly versatile, allowing seamless data synchronization with a variety of external tools, cross-platform compatibility, and the potential for advanced AI-driven features. This makes it a powerful tool for managing and integrating various business processes within a single, unified workspace. Fibery Ai - Customer Support and Resources
Customer Support Options
Live Demos and On-Demand Assistance
New users can book a live demo to be guided through the essential building blocks of Fibery by one of the experts. This ensures users are well-prepared to use the platform independently.
Support Chat and Email
Users can reach out to the support team via a chat feature available in the bottom right corner of the interface, typically receiving a response within 15 minutes. Alternatively, they can send an email to support@fibery.io.
Concierge Service
Fibery provides a concierge service where experts can review a user’s setup, identify areas for improvement, and suggest solutions to optimize their workflow.
Additional Resources
Tutorials and Guides
Users have access to various tutorials and guides to help them get started with Fibery. These resources are available in different formats, such as video tutorials and written guides.
AI Assistance
For those who prefer not to interact with humans, Fibery offers AI-powered assistance. Users can chat with an AI that is as knowledgeable as the human support team, although it lacks empathy.
Community Support
Fibery has a community where passionate users share their solutions and customizations. This community can be a valuable resource for learning how to build unique solutions within the platform.
Integrations and Customizations
Fibery allows users to integrate data from multiple tools and create custom entities, fields, and relations. Users can also visualize their data using various views such as Board, Timeline, Table, List, Calendar, Feed, and Map. This flexibility is supported by detailed help guides on setting up integrations and customizations.
By providing these support options and resources, Fibery ensures that users can effectively manage their workflows, integrate feedback, and leverage AI capabilities to enhance their business processes.
Fibery Ai - Pros and Cons
Advantages
Streamlined Workflow Management
Fibery AI allows you to manage all company processes in one place, including product management, software development, customer feedback, and more. This integration enables a seamless and holistic view of your company’s performance and progress.
Automation and Efficiency
Fibery AI can automate tedious and repetitive tasks, such as summarizing meeting notes, extracting data, and analyzing sentiment scores of conversations. This automation saves time and energy, allowing you to focus on more critical tasks.
Flexible Workflow Design
Unlike rigid and predefined structures of other tools, Fibery gives you the freedom to design your workflow using custom databases, fields, automation, action buttons, and bi-directional links. This flexibility allows you to iterate and experiment with your workflow as needed.
AI-Powered Content Creation
Fibery AI can generate content for various purposes, such as creating Twitter threads from release notes, inventing article titles, and doing checklists for features. It also helps improve writing by generating content quickly and efficiently.
Advanced Search and Data Analysis
Fibery AI enables you to search, query, calculate, and report on your data using natural language. Features like semantic search and highlights extraction are particularly valuable for quickly finding and analyzing data.
Cost-Effective
By replacing multiple tools with one platform, Fibery AI can help you save money on subscription fees and reduce the hassle of switching between different tools.
Disadvantages
Limited Adoption of AI Features
Despite the introduction of various AI features, many of these are not widely used by customers. Features like AI text assistants, audio/video transcription, and some automation scripts have seen limited adoption.
Quality Issues with Q&A Assistant
Fibery’s generic Q&A assistant, intended to provide answers around structured and unstructured data, has not yet reached the desired quality level. This has led to a pause in further AI explorations in this area.
Expensive AI Pack (Previously)
Although Fibery has now included AI in all pricing plans without additional cost, the previous separate AI pack was quite expensive at $10/user, which may not have justified the value for many users.
Learning Curve
Integrating Fibery AI into your workflow can require some time and training, especially for teams new to AI-driven tools. This learning curve might be a barrier for some users.
In summary, Fibery AI offers significant advantages in streamlining workflow management, automating tasks, and providing flexible workflow design. However, it also faces challenges such as limited adoption of some AI features, quality issues with certain AI functionalities, and a potential learning curve for new users.
Fibery Ai - Comparison with Competitors
Unique Features of Fibery AI
- All-in-One Workspace: Fibery AI stands out for its ability to manage all company processes in one place, including product management, software development, customer feedback, user research, marketing, HR, CRM, and more. It allows users to create a comprehensive business suite that meets their unique needs and goals.
- Customizable Workflow: Unlike many other tools, Fibery AI gives users the freedom to design their workflow using building blocks such as custom databases, fields, automation, action buttons, bi-directional links, and formulas. This flexibility allows for continuous iteration and experimentation with the workflow.
- AI-Powered Automation: Fibery AI can automate tasks involving text, numbers, or rich-text fields, such as summarizing meeting notes, extracting address data, and analyzing sentiment scores of conversations. Users can set up automation rules or buttons to trigger these tasks automatically or manually.
- AI Text Assistant: The AI text assistant in Fibery helps users write faster and better by generating content for various purposes, such as creating Twitter threads from release notes or inventing article titles. It also supports transforming text into different formats.
- Integration Capabilities: Fibery can integrate with popular software like Slack, Gmail, and Zapier, enhancing the workflow and reducing the need for multiple tools.
Potential Alternatives
Tableau
- Tableau is a powerful data visualization and business intelligence tool that uses AI-driven analytics to transform raw data into interactive dashboards and reports. While it excels in data visualization, it does not offer the same level of workflow customization and automation as Fibery AI.
IBM Watson Studio
- IBM Watson Studio is an AI-powered data science platform that enables collaboration, building, and deployment of AI models and machine learning algorithms. It is more focused on data science and predictive analytics rather than providing an all-in-one workspace for various business processes.
RapidMiner
- RapidMiner is an end-to-end data science platform offering AI-driven analytics for data preparation, predictive modeling, and machine learning. Like IBM Watson Studio, it is more specialized in data science tasks and does not provide the broad range of business process management features that Fibery AI does.
Microsoft Power BI
- Microsoft Power BI is a business analytics tool that uses AI and machine learning to provide data insights and visualizations. While it is strong in data analysis and reporting, it does not offer the same level of workflow automation and customization as Fibery AI.
Alteryx
- Alteryx is a data preparation and analytics platform that uses AI and automation to simplify data blending, cleansing, and modeling processes. It offers a drag-and-drop interface but is more focused on data preparation and analytics rather than managing a wide range of business processes.
Other Competitors
- Viable Fit: This platform focuses on AI and data analysis within the technology sector, transforming raw qualitative data into actionable insights. It is more specialized in data analysis and does not offer the comprehensive workspace management that Fibery AI provides.
- Publicis Sapient AI Labs: This company offers services leveraging AI and digital assistants in the business consulting sector, but it does not provide a unified workspace solution like Fibery AI.
- Element AI: Element AI focuses on building and deploying AI solutions but does not offer an all-in-one workspace for managing various business processes.
Fibery Ai - Frequently Asked Questions
What is Fibery AI and what does it offer?
Fibery AI is an all-in-one AI-powered workspace that allows you to manage your entire product cycle, from product management and software development to customer feedback, user research, marketing, HR, and more. It integrates various company processes and data, enabling a seamless and holistic view of your company’s performance. Fibery AI also includes features like AI in automations, text assistance, and the ability to create custom workflows using building blocks.What are the pricing plans for Fibery AI?
Fibery AI offers several pricing plans:- Standard Plan: Costs $10 per month when billed annually or $12 per month when billed monthly.
- Pro Plan: Costs $17 per month when billed annually or $20 per month when billed monthly. This plan includes additional features like unlimited version history, group permissions, and custom access templates.
- Fibery AI Pro Add-on: Costs $10 per user per month and includes AI in Automations, AI in Text, video/audio transcription, and other AI features.
- Free Plan: Available for teams of 10 or fewer people with feature restrictions but unlimited entities. AI is included in the paid plans.
What is the trial period for Fibery AI?
Fibery AI offers a 14-day free trial for both the Standard and Pro plans. No credit card is required for the trial.How does Fibery AI assist with writing and content creation?
Fibery AI includes a text assistant that can help you write faster and better. It can generate content for various purposes, such as creating Twitter threads from release notes, inventing article titles, and doing checklists for features. You can also control the creativity of the output by adjusting the command temperature.Can Fibery AI automate repetitive tasks?
Yes, Fibery AI can automate tasks involving text, numbers, or rich-text fields. For example, it can summarize meeting notes and chats, extract address data into fields, and analyze sentiment scores of conversations. You can set up automation rules or buttons to trigger these tasks automatically or manually.How does Fibery AI handle data queries and reporting?
Fibery AI allows you to search, query, and report on your data using natural language. While this feature is still in development, it will enable you to ask questions about your data, apply formulas and rules, and create reports to help you make sense of your data.Can Fibery AI integrate with other tools and software?
Yes, Fibery AI can integrate with popular software like Slack, Gmail, and Zapier to enhance your workflow. This integration helps in streamlining your processes and reducing the need to switch between multiple tools.What are the benefits of using Fibery AI over multiple tools?
Using Fibery AI can help you save money on subscription fees by replacing most of your existing tools with one platform. It also reduces the hassle of switching between multiple tools, making your workflow more efficient and cost-effective.How does the new pricing structure affect existing customers?
Existing paying customers have the option to renew their subscription on old terms until the end of February 2025. The new pricing, which includes AI in the paid plans and a free plan for teams of 10 or fewer people, applies to new customers starting from November 1.Can guests collaborate with my team on Fibery AI without additional costs?
Yes, guests can collaborate with your team at no extra cost, even on the paid plans.How does the Fibery AI Assistant help in creating new workspaces?
The Fibery AI Assistant can create a new workspace with databases, relations, fields, and views based on a brief domain explanation. This tool helps clients set up new workspaces quickly without extensive knowledge of coding blocks.