Gradient - Detailed Review

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    Gradient - Product Overview



    Gradient AI Overview

    Gradient AI is a pioneering platform in the business tools AI-driven category, specifically focused on automating complex financial and data workflows for enterprise businesses.



    Primary Function

    Gradient AI’s primary function is to automate critical business operations using artificial intelligence. It combines institutional knowledge and finance expertise to execute financial processes efficiently. The platform is designed to simplify the development and deployment of AI solutions, enabling businesses to automate entire workflows from integration to automation.



    Target Audience

    Gradient AI primarily targets large enterprise businesses, particularly those in highly regulated and data-rich industries such as financial services and healthcare. This includes asset managers, banks, and investors who can benefit from automating regulatory compliance, client insights, and other financial processes.



    Key Features

    Here are some of the key features of Gradient AI:



    Integration

    Gradient allows easy integration of institutional knowledge and context without the need for data preparation. This step ensures that the platform can seamlessly incorporate existing data and processes.



    Reasoning

    The AI combines the integrated knowledge with finance expertise to learn and execute financial processes quickly and accurately.



    Automation

    Once the data is ready, Gradient automates the integration of this data back into downstream applications, ensuring smooth and efficient operations.



    Industry-Specific Models

    Gradient offers domain-specific models like Albatross for financial services and Nightingale for healthcare. These models are highly trained and can be further customized using a company’s private data.



    Scalable AI Cloud

    The platform provides a scalable AI Cloud environment where businesses can host all their models, reducing overhead and maintenance costs while ensuring low latency and compliance with regulations like SOC 2, HIPAA, and GDPR.



    Cost Efficiency and Speed

    Gradient promises significant reductions in operational costs and AI development time. It can reduce AI development costs by 70% and accelerate time to market by 10 times.



    Developer-Friendly Tools

    The platform includes tools like prompt engineering, fine-tuning, and simple web APIs, making it easier for developers to build and customize AI applications.

    By leveraging these features, Gradient AI enables enterprise businesses to automate complex workflows, enhance efficiency, and reduce costs, making it a valuable tool in the AI-driven business tools category.

    Gradient - User Interface and Experience



    User Interface and Experience of Gradient

    The user interface and experience of Gradient, particularly in its AI-driven business tools, are designed with simplicity and ease of use in mind.



    Simple and Intuitive Interface

    Gradient provides a user-friendly interface that allows developers to fine-tune and deploy AI models with minimal effort. The platform offers simple web APIs that can be accessed via an easy-to-use Command Line Interface (CLI), as well as Python and JavaScript SDKs. This makes it accessible to developers with various technical backgrounds.



    Ease of Use

    The platform simplifies the process of working with advanced language models by abstracting away the technical intricacies. Developers can fine-tune state-of-the-art models like Llama2, StarcoderPlus, and Nous Hermes with just a few lines of code. This reduces the AI development cycle significantly, making it quicker for developers to implement AI-driven solutions.



    Key Features for User Experience

    • Flexible Inference APIs: These APIs allow seamless integration into existing applications and services, reducing barriers to AI implementation.
    • Fully Private LLMs: Developers maintain full ownership and privacy of their data, ensuring that any LLM developed on the platform is only accessible to them.
    • Pay-As-You-Go Pricing: This model ensures cost-effectiveness, as developers only pay for the tokens consumed during fine-tuning or generating completions.


    Integration and Automation

    For the finance sector, Gradient’s Finance Reasoning Platform integrates seamlessly with existing data sources, consolidating both structured and unstructured data without the need for pre-processing. The platform combines institutional knowledge with finance expertise to automate complex financial processes, ensuring quick access to organized information for further analysis.



    Continuous Improvement

    After deployment, Gradient provides comprehensive monitoring to ensure AI systems operate at their highest potential. This includes tracking accuracy over time and maintaining high levels of privacy and compliance, such as SOC 2 Type 2 and GDPR.



    Conclusion

    Overall, Gradient’s user interface is streamlined to make AI development and deployment as straightforward as possible, ensuring a positive and efficient user experience for developers across various industries.

    Gradient - Key Features and Functionality



    Gradient AI Overview

    Gradient AI is a comprehensive AI-powered platform that offers several key features and functionalities, particularly in the business tools and AI-driven product category. Here are the main features and how they work:

    Integration

    Gradient allows businesses to easily integrate their institutional knowledge and context into the platform without the need for extensive data preparation. This step involves pulling in historical data, policyholder information, and other relevant data sets, which are then used to train and fine-tune AI models.

    Reasoning and AI Model Training

    The platform combines the integrated data with finance expertise and other domain-specific knowledge to train AI models. This process involves using deep learning algorithms and machine learning techniques to analyze complex patterns in the data and make accurate predictions. For instance, in the insurance sector, Gradient’s algorithms predict risk and fraud in insurance claims by analyzing vast amounts of historical data.

    Automation

    Once the data is ready and the models are trained, Gradient automates the financial workflows and other business processes. This automation ensures that the data can be easily integrated back into downstream applications, streamlining operations such as underwriting, claims management, and compliance checks. For example, in financial services, Gradient’s models can automate KYC (Know Your Customer) processes, freeing up teams to focus on higher-value tasks.

    Domain-Specific Models

    Gradient offers domain-specific models such as Albatross for Financial Services and Nightingale for Healthcare. These models are fine-tuned to address the unique needs and challenges of each industry, ensuring high precision and compliance with industry regulations. These models simplify complex processes and ensure efficiency and accuracy in highly regulated sectors.

    LangChain Integration

    The integration with LangChain allows users to chain together AI processes seamlessly, enhancing the efficiency and accuracy of AI-driven applications. Users can call the Gradient API to run inference on their custom LLMs (Large Language Models) within a LangChain workflow, enabling the selection of the best model for each task based on the requirements of the application.

    Simple Fine-Tuning and Inference APIs

    Gradient provides a developer platform with simple APIs for fine-tuning and inference. Developers can tailor state-of-the-art LLMs to their specific needs with just a few lines of code. The platform supports flexible inference APIs, allowing seamless integration into existing applications and services. This reduces the barriers to entry for AI implementation and makes the development process more rapid and cost-effective.

    Private LLMs and Data Ownership

    Gradient ensures that any LLM developed on the platform is fully private and only accessible to the developer who created it. This maintains the privacy and security of the data, which is crucial for industries handling sensitive information.

    Pay-As-You-Go Pricing

    The platform operates on a pay-as-you-go pricing model, where developers only pay for the tokens consumed during the fine-tuning or inference process. This makes the use of AI more accessible and cost-effective, as developers do not have to pay for unused resources.

    AI Foundry and Agentic Workflow Primitives

    The Gradient AI Foundry enables limitless enterprise automation by leveraging a combination of agentic workflow primitives and custom Gradient LLMs. This allows customers to create self-improving agents that automate workflows, accumulate learnings, and accelerate other areas of the business.

    ROI and Success Metrics

    Gradient helps clients measure the return on investment (ROI) through metrics such as cost savings, reduction in hours spent on manual tasks, time saved on AI development, and increased productivity. These metrics are industry-specific but consistently show significant improvements in efficiency and performance.

    Conclusion

    By integrating these features, Gradient AI provides a comprehensive solution for enterprise automation, streamlining business operations, enhancing decision-making processes, and improving overall efficiency and profitability.

    Gradient - Performance and Accuracy



    Performance

    Gradient’s platform is engineered to handle large volumes of data efficiently. Here are some highlights:

    Scalability

    Gradient enables businesses to process 10 times the data at 10 times the speed, without the need for a dedicated team or additional resources. This scalability is crucial for handling disparate and voluminous data sets.

    Speed and Efficiency

    The platform automates complex data workflows, leveraging AI to infer relationships and derive new data quickly. This automation reduces the overhead associated with manual data processing.

    Integration and Automation

    Gradient simplifies the integration of institutional knowledge and context without requiring data preparation. It also ensures seamless automation of data workflows, integrating the processed data back into downstream applications.

    Accuracy

    Accuracy is a critical aspect of Gradient’s offerings:

    Continuous Learning

    The Gradient Control System (GCS) allows for real-time human feedback, which helps tune and align the AI system to expected outputs, improving accuracy over time.

    Reliability and Anomaly Detection

    The Gradient Monitoring System (GMS) identifies anomalies in data workflows, ensuring consistency and compliance with major regulatory requirements such as SOC 1, SOC 2, and GDPR.

    Fine-Tuning Capabilities

    Gradient’s platform allows businesses to fine-tune industry-specific Large Language Models (LLMs) using their private data. This customization enhances the accuracy of AI applications within specific industries.

    Limitations and Areas for Improvement

    While Gradient’s platform offers significant advantages, there are some potential limitations:

    Schemaless Data Handling

    Although the platform can handle unstructured data flexibly, ensuring the quality and relevance of this data is still crucial. Poor data quality can affect the accuracy of the insights derived.

    Feedback Loop

    The reliance on real-time human feedback through GCS means that the accuracy of the system is partly dependent on the quality and consistency of this feedback. Inconsistent or inaccurate feedback could impact the system’s performance.

    Regulatory Compliance

    While Gradient ensures compliance with major regulatory requirements, ongoing changes in regulations could necessitate continuous updates and adaptations to maintain compliance. In summary, Gradient’s AI-driven platform demonstrates strong performance and accuracy, particularly in handling large volumes of unstructured data and automating complex workflows. However, it is important to ensure high-quality data input and consistent feedback to maximize the platform’s potential.

    Gradient - Pricing and Plans



    The Pricing Structure for Gradient Works

    The pricing structure for Gradient Works, an AI-driven business tool, is outlined in two main tiers: Growth and Enterprise.



    Growth Plan

    • Cost: $799 per month, paid annually
    • Features:
      • 36,000 credits
      • 10,000 dynamic accounts
      • 10 rep users
      • Dynamic book management with Bookbuilder
      • Lead and account routing
      • Enrich company data with AI Account Research
      • Score and segment accounts with Market Map
      • Source new prospect accounts with Lookalikes
      • Rep coaching with account engagement analytics
      • Find coverage gaps with market segment reporting
      • Integrations with Slack, Salesloft, Outreach, and more.


    Enterprise Plan

    • Cost: Custom, paid annually
    • Features:
      • Everything included in the Growth plan, plus:
      • Up to 2 million credits
      • Up to 1 million dynamic accounts
      • Up to 1,000 rep users
      • Managed AI Researchers for complex use cases
      • Custom workflow implementation
      • Premium customer support, including a shared Slack channel
      • Additional features include managed AI researchers starting at $399 per month.


    Additional Costs and Options

    • Credits: Available as low as $0.05 per credit.
    • Dynamic Accounts: Available as low as $0.01 per month.
    • Rep Users: $50 per month for additional users beyond the included amount.
    • Admin Users: Free.
    • Supported CRMs: Limited to Salesforce only.

    There is no free plan mentioned for Gradient Works, but the pricing is structured to accommodate different levels of business needs, from growth-stage companies to larger enterprises.

    Gradient - Integration and Compatibility



    Gradient Overview

    Gradient, an AI-driven platform for business tools, is designed to integrate seamlessly with various existing systems and technologies, ensuring compatibility across different platforms and devices.

    Integration Steps

    Gradient simplifies the integration process through several key steps:

    Integration

    Gradient allows you to easily pull in your institutional knowledge and context without the need for extensive data preparation. This step ensures that your data can be smoothly incorporated into the Gradient platform.

    Development

    After integration, AI engineers at Gradient work with your team to develop an AI solution that aligns with your business and operational requirements. This collaborative approach ensures the solution is fully compatible with your existing tools and technologies.

    Deployment

    The final step involves integrating the AI solution with your existing tools and technologies. Gradient ensures that the solution can be deployed and scaled within your environment, having undergone thorough QA processes.

    Compatibility Across Platforms

    Gradient’s platform is highly versatile and compatible with various environments:

    Cloud Providers

    Gradient supports dedicated deployments in all major cloud providers, such as AWS, Azure, Google Cloud, and more. It also integrates with Snowflake and can be deployed on-premise, ensuring flexibility in deployment options.

    APIs and SDKs

    Gradient provides simple and flexible inference APIs, along with user-friendly tools like CLI, Python SDK, and JavaScript SDK. These APIs enable seamless integration into existing applications and services, reducing barriers to AI implementation.

    SOC 2 Compliance

    The Gradient AI Cloud for Financial Services is SOC 2-compliant, which means it meets stringent security and compliance standards. This ensures that the platform can be used securely across different financial services organizations.

    Data Privacy and Control

    One of the key benefits of Gradient is its focus on data privacy and control. The platform allows organizations to keep their data in their private environment, ensuring full ownership and control over the AI models they build. This is particularly important for financial services, where data security and compliance are critical.

    Conclusion

    In summary, Gradient’s integration and compatibility features make it an attractive solution for businesses looking to automate complex data workflows and deploy AI solutions across various platforms and devices. Its emphasis on data privacy, security, and ease of integration ensures a smooth and secure deployment process.

    Gradient - Customer Support and Resources



    Customer Support

    Gradient Labs’ customer support is primarily handled by their AI agent, Otto. Here are some highlights of what Otto can do:

    • End-to-End Support: Otto expertly handles complex customer chats from start to finish, learning from plain language procedures without the need for code, decision trees, or rigid workflows.
    • High Customer Satisfaction: Users have reported high satisfaction rates, with comments indicating that interactions with Otto feel seamless and personal, often to the point where customers believe they are talking to a real person.


    Additional Resources

    For those seeking more information or support beyond the AI agent, here are some resources available:

    • Case Studies and Testimonials: Gradient Labs provides case studies and testimonials from clients who have implemented their AI solutions, highlighting the success and benefits they have experienced.
    • Enterprise Ready Features: The platform includes features such as Single Sign-On (SSO), audit events, and role-based permissions, which can be crucial for enterprise-level security and compliance. It is also GDPR compliant and ensures auto quality assurance through automated checks.
    • Continuous Improvement: After deployment, Gradient provides comprehensive monitoring to ensure the AI systems are operating at their highest potential, tracking accuracy over time and maintaining high levels of privacy and compliance.


    Contact and Support Channels

    If you need direct human support or have specific inquiries, you can:

    • Contact via Phone or Email: Reach out to Gradient Labs through their contact number (1.888.958.5846) or via email at info@gradientai.com or support@gradientai.com.
    • Physical Address: For more formal communications or visits, their office is located at 1 Marina Park Drive, Suite 305, Boston, MA 02210.


    Documentation and Resources

    Gradient Labs also offers various resources to help users make informed decisions:

    • White Papers and Solution Documentation: Available on their resources page, these documents provide detailed information about their solutions and how they can be implemented.
    • Case Studies: These studies offer real-world examples of how Gradient Labs’ AI solutions have been successfully implemented and the benefits achieved by other companies.

    These resources and support options are designed to ensure that users can effectively integrate and benefit from Gradient Labs’ AI-driven solutions.

    Gradient - Pros and Cons



    Advantages



    Customization and Industry Expertise

    Gradient provides a suite of proprietary, industry-specific Large Language Models (LLMs) that are highly trained in various sectors, such as healthcare and financial services. These models can be further fine-tuned using a company’s private data, allowing for highly customized AI solutions that are deeply integrated with the organization’s specific needs.

    Data Ownership and Control

    Gradient ensures that businesses maintain full ownership and control of their data and models. This is achieved through dedicated deployments in cloud environments like GCP, AWS, Azure, and Snowflake, keeping the data within the company’s private environment.

    Cost and Time Efficiency

    The platform significantly reduces AI development costs by over 70% and accelerates the time to market by up to 10 times. This is due to the simplicity of the infrastructure and the use of state-of-the-art industry models that can be easily customized.

    Simplified Development Process

    Gradient simplifies the development process for AI applications by removing complex infrastructure and upfront costs. It offers developer-friendly tools, such as partner integrations and simple web APIs, making it easier to fine-tune models, generate completions, and create embeddings.

    Enhanced Efficiency and Productivity

    Gradient AI enhances efficiency and productivity by optimizing processes and reducing the time and resources required to complete tasks. It provides precise data-driven insights for better decision-making and minimizes manual efforts.

    Disadvantages



    Limited Information on User Experience

    There is currently a lack of user reviews and detailed feedback on the practical use of Gradient AI, which might make it difficult for potential users to gauge the real-world effectiveness and any potential issues from existing users.

    Dependence on Quality of Data

    While Gradient AI allows for fine-tuning with private data, the effectiveness of the models is heavily dependent on the quality and relevance of the data used. Poor data quality can lead to suboptimal performance of the AI models.

    Potential Technical Challenges

    Although Gradient simplifies many aspects of AI development, integrating and fine-tuning AI models can still present technical challenges, especially for organizations without extensive AI expertise. This might require additional support or training to fully leverage the platform’s capabilities. In summary, Gradient AI offers significant advantages in terms of customization, data control, cost efficiency, and simplified development, but it may lack comprehensive user feedback and could pose some technical challenges, particularly related to data quality.

    Gradient - Comparison with Competitors



    Unique Features of Gradient AI

    • Industry-Specific LLMs: Gradient AI offers a suite of proprietary, state-of-the-art industry-specific Large Language Models (LLMs), such as Nightingale for healthcare and Albatross for financial services. These models are highly trained in the specific aspects of each industry, allowing for more accurate and relevant applications.
    • Private Data Integration: Gradient AI enables businesses to combine their private data with these LLMs, ensuring that the models are fine-tuned to understand the organization’s specific needs while maintaining full ownership and control of the data and models.
    • Scalable AI Cloud Platform: Gradient’s platform allows businesses to host all their models in one place, reducing overhead and maintenance costs, and guaranteeing low latency. The platform supports dedicated deployments in various cloud environments like GCP, AWS, Azure, and Snowflake.
    • Cost-Effective and Rapid Development: Gradient AI offers a pay-as-you-go pricing model, where developers only pay per token consumed during fine-tuning or inference. This, combined with simple web APIs and developer-friendly tools, significantly reduces the AI development cycle and costs.


    Potential Alternatives



    EvolutionIQ

    • EvolutionIQ focuses primarily on the insurance industry, offering an AI-powered claims guidance system. While it is specialized in claims handling, it does not provide the broad industry-specific LLMs or the private data integration capabilities that Gradient AI offers.


    CLARA Analytics

    • CLARA Analytics also serves the insurance industry, specializing in workers’ compensation claims optimization. Like EvolutionIQ, it lacks the wide range of industry-specific models and private data integration features of Gradient AI.


    Baseten

    • Baseten provides infrastructure for deploying and serving machine learning models across various industries. However, it does not offer the pre-trained industry-specific LLMs or the fine-tuning capabilities based on private data that Gradient AI provides.


    CodeGPT

    • CodeGPT operates as a SaaS platform offering AI-based code assistant solutions and low-code APIs, primarily for software engineers and technology companies. It does not cater to the same broad range of industries or offer the same level of private data integration as Gradient AI.


    Obviously AI

    • Obviously AI specializes in no-code predictive machine learning models, serving sectors like finance, sales, and marketing. While it is user-friendly, it lacks the advanced industry-specific LLMs and the ability to integrate private data that Gradient AI offers.


    C3 AI

    • C3 AI is an enterprise application development platform that helps businesses build and deploy AI-powered applications. While it is comprehensive, it does not provide the same level of industry-specific pre-trained models or the fine-tuning capabilities with private data as Gradient AI.


    Conclusion

    In summary, Gradient AI stands out with its industry-specific LLMs, ability to integrate private data, scalable AI cloud platform, and cost-effective development model. These features make it a unique and valuable option for businesses looking to leverage AI in their specific industries. However, other platforms like EvolutionIQ, CLARA Analytics, Baseten, CodeGPT, Obviously AI, and C3 AI may still be viable alternatives depending on the specific needs and industry focus of the organization.

    Gradient - Frequently Asked Questions



    What is Gradient AI and what does it offer?

    Gradient AI is an AI-powered Data Reasoning Platform that enables businesses to automate complex data workflows. It provides a suite of proprietary, state-of-the-art industry-specific Large Language Models (LLMs) and embeddings, which can be further trained using an organization’s private data to create customized AI solutions.



    Which industries does Gradient AI cater to?

    Gradient AI caters to various industries, including healthcare, financial services, insurance, and e-commerce. For example, it offers specific LLMs like Nightingale for healthcare and Albatross for financial services.



    How does Gradient AI help in fine-tuning models?

    Gradient AI allows businesses to fine-tune their industry-specific LLMs using their private data. This process enhances the models to better understand the organization’s specific needs and data. Additionally, the platform supports other development methods like Retrieval Augmented Generation and Prompting to create more effective AI applications.



    What are the key benefits of using Gradient AI?

    Using Gradient AI can significantly reduce AI development costs by over 70%, accelerate time to market by 10 times, and simplify the development process by removing complex infrastructure and upfront costs. It also ensures full ownership and control of the AI models and data, and offers low latency through its scalable AI Cloud platform.



    How does Gradient AI ensure data security and ownership?

    Gradient AI ensures that businesses maintain full ownership and control of their data and models. The platform allows for dedicated deployments in various cloud environments such as GCP, AWS, Azure, and Snowflake, keeping the data in a private environment.



    What kind of support and integrations does Gradient AI offer?

    Gradient AI provides full-service support and implementation for larger commercial teams, including managed AI researchers for complex use cases and premium customer support. It also integrates with various tools and platforms like Slack, Salesloft, and Outreach.



    How is Gradient AI priced?

    Gradient AI offers different pricing plans, including a Growth plan at $799 per month (paid annually) and a custom Enterprise plan. The Growth plan includes features like dynamic account management, AI account research, and market segment reporting, while the Enterprise plan adds more extensive features such as managed AI researchers and custom workflow implementation.



    What specific applications does Gradient AI have in different industries?

    In the insurance industry, Gradient AI helps in predicting underwriting and claims risks and suggests appropriate premium pricing. In healthcare, it optimizes patient data management and enhances service delivery efficiency. For e-commerce, it provides insights for targeted marketing strategies.



    How does Gradient AI improve decision-making processes?

    Gradient AI leverages machine learning algorithms to channel data into actionable insights, improving decision-making processes. It offers precise data-driven insights, enhances accuracy, and minimizes manual efforts, thereby optimizing business operations and risk assessment.



    Can Gradient AI be used for multiple AI applications within a single platform?

    Yes, Gradient AI allows businesses to host all their models in one place on its scalable AI Cloud platform. This reduces overhead and maintenance while ensuring low latency, making it easier to manage and deploy multiple AI applications.

    Gradient - Conclusion and Recommendation



    Final Assessment of Gradient AI

    Gradient AI is a formidable player in the AI-driven business tools category, particularly within the insurance and financial services sectors. Here’s a detailed look at who would benefit most from using Gradient AI and an overall recommendation.

    Target Audience

    Gradient AI is most beneficial for insurance companies, group health insurers, and financial services institutions. These organizations can leverage Gradient AI’s advanced machine learning algorithms to analyze vast amounts of claims data, predict future costs, and make informed underwriting and claims decisions.

    Key Benefits



    Claims Management

    Gradient AI offers several claims management solutions, including Risk Ranking, Total Incurred Prediction (TIP), Legal Engagement, and Litigation Probability. These solutions help adjusters manage claims more effectively by predicting costs, identifying high-risk claims, and anticipating legal involvement.

    Real-time Data Analysis

    The platform provides real-time data analysis, enabling insurers to make quick and informed decisions. This capability is crucial for responding to changing market conditions and customer needs.

    Fraud Detection

    Gradient AI’s fraud detection capabilities help insurers mitigate risks and protect against fraudulent claims, which is a significant concern in the insurance industry.

    Integration and Automation

    Gradient AI can be easily integrated with existing platform solutions and processes, automating business operations and minimizing the effort required for AI adoption. This integration ensures that AI is delivered at the point of decision, maximizing business impact.

    Competitive Advantages



    Advanced Machine Learning Algorithms

    Gradient AI uses sophisticated machine learning algorithms to provide accurate predictions, which is a key differentiator in the market.

    Customized Solutions

    The company offers solutions that are customized to the specific needs of each client, addressing their unique challenges and driving better outcomes.

    Industry-Specific Expertise

    Gradient AI has domain-specific models for highly regulated industries like financial services and healthcare, which simplifies complex processes and ensures compliance.

    Recommendation

    For businesses in the insurance and financial services sectors looking to enhance their claims management, underwriting processes, and overall operational efficiency, Gradient AI is a highly recommended solution. Its ability to provide accurate predictions, real-time data analysis, and automated business operations makes it a valuable tool for improving profitability and reducing costs. In summary, Gradient AI is an excellent choice for organizations seeking to leverage AI to streamline their operations, improve decision-making, and stay ahead in a competitive market. Its comprehensive suite of solutions and industry-specific expertise make it a reliable partner for businesses aiming to optimize their processes and achieve better outcomes.

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