Hireology - Detailed Review
Business Tools
Hireology - Product Overview
Hireology Overview
Hireology is a comprehensive HR and recruitment platform that simplifies the process of attracting, hiring, and managing talent for businesses. Here’s a breakdown of its primary function, target audience, and key features:
Primary Function
Hireology’s main purpose is to streamline the hiring process, making it more efficient and effective for businesses. It automates various steps, from job posting and candidate sourcing to onboarding and payroll management, all within a single platform.
Target Audience
Hireology is primarily aimed at small to medium-sized businesses, particularly those in industries such as Automotive (23%), Retail (12%), and Hospital & Health Care (8%). These businesses typically have between 50-200 employees and revenues ranging from $1 million to $50 million.
Key Features
Attract Top Talent
Hireology allows businesses to manage a multi-channel sourcing strategy, driving high-caliber candidates to open roles. It includes tools for generating high-quality job descriptions quickly using its new AI-powered assistant, Beaker, which leverages ChatGPT to create optimized job descriptions in seconds.
Streamline Hiring
The platform optimizes every step of the hiring process, enabling businesses to evaluate talent efficiently and fill critical roles faster. It integrates with various HR platforms to provide a seamless hiring solution.
Manage Onboarding and HR Operations
Hireology brings onboarding, payroll, benefits, and HR operations into one easy-to-use platform, reducing errors and saving time. It also includes features for sending pre-screen surveys, interviewing candidates, and running background checks.
Insights & Analytics
The platform provides easy-to-understand reporting that helps business owners manage the hiring process effectively and hold teams accountable. This includes tracking metrics such as time-to-review new applicants and time-to-hire new candidates.
Integrations
Hireology seamlessly integrates with dozens of best-in-class HR platforms, enhancing its functionality and providing a more comprehensive hiring solution.
By combining these features, Hireology helps businesses build great teams, improve customer service, and drive profitability by ensuring a smooth and efficient hiring process.
Hireology - User Interface and Experience
User Interface Overview
The user interface of Hireology is crafted to be intuitive and user-friendly, particularly for businesses in various industries such as automotive, hospitality, and professional services.Ease of Use
Hireology’s platform is known for its ease of use, even for those who may not be highly tech-savvy. Users have praised the platform for its clear instructions and easy navigation. For instance, the navigation is described as “easy” by several users, and the instructions guide is highlighted as very helpful.Key Features
The platform integrates several key features that enhance the user experience:- Tagging: This feature allows users to assign tags to candidates based on specific criteria, such as referrals or industry certifications. This helps in organizing candidates and quickly identifying those who meet the required qualifications.
- @Mentions: This feature enables users to notify and involve other hiring managers within the platform through comments. It centralizes all conversations, ensuring that no key details are lost and that the team can see and respond to communications easily.
- Automated Workflows: Hireology automates various HR functions, including onboarding, payroll, benefits, and employee data management. This automation streamlines processes and reduces errors, making it easier for users to manage their hiring and HR activities.
User Experience
The overall user experience is positive, with users appreciating the integrated solutions that Hireology provides. Here are some key aspects:- Integrated Platform: Users appreciate that Hireology brings all hiring activities into one platform, making it easier to manage the entire hiring process from pre-screen surveys to onboarding.
- Efficiency and Productivity: The platform is praised for its ability to innovate and enhance productivity. It helps reduce workload and makes HR functions more efficient.
- Customer Support: Hireology is noted for its industry-leading customer support, which is highly rated by users. This support helps in resolving any issues quickly and ensures a smooth user experience.
Feedback and Improvements
While the platform is generally well-received, some users have noted a few areas for improvement. For example, some users find that the platform has limited customization options, which can be a drawback. Additionally, there is a mention that the platform can take some time to get used to for those who are not tech-savvy.Conclusion
In summary, Hireology’s user interface is designed to be user-friendly, efficient, and integrated, making it a valuable tool for businesses looking to streamline their hiring and HR processes. Hireology - Key Features and Functionality
Hireology Overview
Hireology is a comprehensive HR and recruitment platform that integrates AI to streamline and enhance the hiring process. Here are the key features and how they work, particularly focusing on the AI-driven aspects:
AI-Powered Candidate Search
Hireology’s AI candidate search feature speeds up the hiring process by analyzing resumes and profiles quickly and accurately. This AI technology can identify keywords in resumes and profiles, and it can search across different locations to find suitable candidates from your existing talent pool. This helps in reducing the time and effort needed to source new candidates, allowing you to uncover hidden gems within your existing pool.
AI-Driven Job Description Creation
The AI-powered Beaker editor generates compelling job descriptions that accurately reflect the role and resonate with potential candidates. This feature leverages your company’s employer brand and culture to create descriptions that align with your organization’s values and voice. Additionally, these job descriptions are optimized for search engine optimization (SEO), making them easily discoverable on various job boards and your career site.
Personalized Communication with AI
Hireology’s AI-powered messaging tools enable recruiters to send personalized and engaging messages to candidates. These messages are tailored based on candidate profiles and job requirements, which can increase response rates and build a positive candidate experience. The platform also offers saved communication templates to streamline the messaging process, saving time and effort for recruiters.
Automated Interview Scheduling
While not exclusively AI-driven, this feature is significantly enhanced by the overall automation capabilities of the platform. Hireology’s automated interview scheduling software syncs hiring manager schedules with the platform and shares available time slots directly with candidates. This eliminates the manual coordination required, keeping candidates engaged and interested in your open roles. For customers using both interview scheduling and SMS text messaging, applicant-to-hire conversion rates are significantly higher.
Automated Employee Referral Programs
Hireology’s employee referral program management tool automates referral campaigns via email and text, highlighting open roles. It uses chatbot technology to make it easy for employees to submit referrals and tracks the referral pipeline and bonus payout timing within the applicant tracking system. This feature is highly effective, as applicants sourced through Hireology Referrals are hired at a rate 7 times higher than all other applicants.
Document Collection
The platform automates the collection of critical candidate documents such as accreditation certificates, immunization records, and licensing. This helps in identifying qualified candidates who meet the necessary certifications and licensing criteria, allowing you to move through the hiring process confidently and efficiently.
Integration and Deployment
Hireology uses tools like LaunchDarkly to ensure safe and scalable deployment of AI features. This allows for multiple deployments per day with automatic testing, real-time model performance evaluation, and the ability to serve different versions of model configurations for testing. This approach enhances the quality control across different industries and ensures that AI models are performing consistently well.
Streamlined HR Functions
The platform integrates various HR functions, including onboarding, payroll, and benefits, into a single easy-to-use platform. This automation streamlines the flow of critical applicant and employee data, reducing errors and saving time for your team.
Conclusion
In summary, Hireology leverages AI to automate and optimize several key aspects of the hiring process, from candidate search and job description creation to personalized communication and document collection. These features work together to streamline the hiring process, reduce time-to-hire, and improve the overall quality of talent acquisition.
Hireology - Performance and Accuracy
Performance
Hireology is praised for its comprehensive suite of hiring tools, which include automated pre-screen surveys, background checks, skills tests, and drug screens. These features help HR professionals streamline the hiring process, eliminate unqualified candidates, and ensure that potential hires possess the necessary skills and capabilities.
The platform’s ability to distribute job posts to multiple job boards and career sites maximizes visibility and allows HR to track their recruiting efforts effectively. Additionally, Hireology offers powerful in-app messaging tools, enabling centralized candidate communication and maintaining open lines of communication with top candidates.
Hireology also provides customizable interview guides and the ability to score interviews based on predefined criteria, making the evaluation process more consistent. The platform supports various integrations with payroll, scheduling, DMS, and HRIS platforms, which is beneficial for businesses looking to integrate their hiring processes with existing systems.
Accuracy
In terms of accuracy, Hireology’s verification tools are a significant strength. The platform allows for in-platform verifications, including background checks, skills tests, and drug screens, ensuring that candidates are thoroughly vetted before an offer is extended. This helps in reducing turnover by ensuring that hires are well-suited for their roles.
Limitations and Areas for Improvement
Despite its strengths, Hireology has several areas where it can improve:
- User Interface and Experience: Some users find the interface less intuitive or visually appealing, and there is a desire for more customization options to enhance the visual appeal.
- Integration Challenges: Users have reported difficulties integrating Hireology with other HRIS systems and external platforms, which can affect the seamless workflow.
- Reporting Limitations: There are limitations in reporting capabilities, with users desiring more advanced reporting features and easier ways to track candidate progress.
- Customer Support: Some users have expressed a need for improvements in the responsiveness and helpfulness of the customer support team, including a preference for phone support.
- Additional Costs: Many of the add-on features that could enhance the ATS package come at an additional cost, which can be a concern for some users.
- Learning Curve: Getting familiar with the tool and its features can be challenging, though this is a common issue with any new software.
Engagement
Hireology generally scores well on engagement due to its candidate-friendly approach and the ability to attract suitable candidates. The platform’s messaging tools and centralized communication features help streamline the hiring workflow and facilitate effective engagement with potential hires.
However, there are some minor issues such as the referral page being complicated and difficulties in reviewing SMS messages after hiring someone, which can slightly hinder engagement.
In summary, Hireology performs well in terms of its comprehensive hiring tools and verification processes, but it has areas for improvement, particularly in user interface, integration, reporting, and customer support. Addressing these limitations could further enhance its performance and accuracy in the business tools AI-driven product category.
Hireology - Pricing and Plans
Pricing Overview
Hireology offers a clear and structured pricing model for its HR and hiring management tools, divided into three main plans: Essentials, Professional, and All-In-One.
Essentials Plan
Price
$249 per month.
Features
- Career Site Essentials
- Job board, search, and social job distribution
- Unlimited texting and emails
- Applicant tracking
- Pre-screen surveys
- Automated interview scheduling
- Digital offer letters
- Insights and reporting
- 1 post-hire integration
- Unlimited jobs and users
- Customizable hiring steps and templates
- Advanced search, tagging, and team collaboration tools
- Mobile app support (iOS and Android)
Professional Plan
Price
$499 per month.
Features
- Includes all features from the Essentials plan
- Career Site Pro
- Employee referrals
- TextApply and QR code generator
- Document collection
- New hire onboarding
- Dedicated success manager
- Multiple post-hire integrations
- Discounted references, skills tests, and background checks
- Additional features like AI Employee Referral Assistant, Referral Campaigns and Templates, and Referral Rewards Tracking
All-In-One Plan
Price
Custom pricing, tailored to the specific needs of the enterprise.
Features
- Includes all features from the Professional plan
- Payroll and tax management
- Time and attendance tracking
- Employment verification
- Employee self-service app
- HR reporting and analytics
- Compliance with OSHA, EEO, VETS, and ACA
- Benefits administration
- License and Credential Tracking
- Performance management
- Optional COBRA, LMS, and HR support
- Custom-developed onboarding integrations
- Advanced reporting and compliance reports
Free Options
Hireology does not offer any free trials or free versions of their software. It is recommended to avoid free HR management software due to potential hidden fees and limited functionality.
Hireology - Integration and Compatibility
Integrations with Payroll and HRIS Providers
Hireology Referrals now integrates directly with virtually all leading payroll and HRIS (Human Resource Information System) providers. This integration allows for the automatic synchronization of employee, candidate, and job data, ensuring that your employee roster remains up-to-date without the need for manual CSV uploads.
Integration with ATS Providers
In addition to payroll and HRIS integrations, Hireology Referrals also supports integrations with 35 ATS (Applicant Tracking System) providers. This enables seamless transfer of new hire data and referral candidates into the hiring platform of choice, automating the process for standalone users.
Hiring Platform Integration
Hireology’s hiring platform integrates directly with their payroll solution, allowing for the secure and instant transfer of new hire data to payroll. This eliminates the need for multiple data entries, streamlining the hiring process and ensuring that candidates can be moved quickly into the payroll system.
Mobile App Compatibility
The Hireology Mobile App is available on various devices, including iPhones, iPads, iPod touches, and Macs with Apple M1 chip or later. The app requires iOS 15.0 or later, iPadOS 15.0 or later, and macOS 12.0 or later. This app allows users to access applications, resumes, pre-screen surveys, and hiring manager comments on the go, facilitating communication with applicants and collaboration with the hiring team.
Cross-Platform Accessibility
Hireology’s integrations and tools are designed to be accessible across multiple platforms. Whether you are using a desktop, mobile device, or integrating with other HR software, Hireology ensures a smooth and automated flow of critical applicant and employee data.
Conclusion
In summary, Hireology’s integrations are comprehensive, covering a wide range of payroll, HRIS, and ATS providers, and its tools are compatible with various devices and platforms, making it a versatile and efficient solution for hiring and HR management.
Hireology - Customer Support and Resources
Support Hours and Channels
Hireology’s Customer Care team is available to assist you during extended hours. You can reach them from 7:30am to 6pm Chicago time on weekdays, providing flexibility for customers across different time zones.
You can contact the support team via several channels:
- Phone Support: Call them at 800-219-6780 or 312-283-3610.
- Email Support: Send an email to support@hireology.com.
- Web Support: Start a support conversation on the Contact Us page by selecting the Support dropdown option.
Resources for Onboarding and Training
To help you get started and make the most of the Hireology platform, several onboarding resources are available:
- Customer Resources Page: This page centralizes quick start guides, training webinars, best practices, and other content to help you set up and master the platform.
- Video Library: Includes guided walkthroughs of common tasks such as opening a job, ordering a background check, using Insights, and customizing your account.
- Weekly Customer Training Webinars: You can sign up for these webinars to guide you through your account setup and answer any questions you may have.
Knowledge Base
Hireology provides an extensive self-service knowledge base where you can find helpful how-to articles and best practices. This resource is accessible through the Hireology UserVoice knowledge base.
Customer Community
You can also join Hireology’s Customer Connect community, which offers exclusive content, advocate-centric events, networking opportunities, and access to Hireology’s product and leadership team.
In-App Guidance
The platform includes dynamic in-app guidance, providing personalized alerts and tips directly within your Hireology account to help you optimize your use of the platform.
Focus on Satisfaction
Hireology is committed to delivering high-quality support, as evidenced by their all-time Customer Satisfaction Score (CSAT) of 97%. This indicates that customers are generally very satisfied with the support they receive.
By leveraging these support options and resources, you can ensure a smooth and effective experience with the Hireology platform.
Hireology - Pros and Cons
Advantages of Hireology
Hireology is a comprehensive recruitment platform that offers several significant advantages, making it a valuable tool for businesses looking to streamline their hiring processes.User-Friendly Interface
Hireology is praised for its ease of use, with an intuitive interface that allows even less tech-savvy users to navigate it easily. Users have highlighted that the software is simple to use and requires minimal training.Comprehensive Applicant Tracking
The platform provides a comprehensive applicant tracking system (ATS) that allows real-time monitoring and management of recruitment processes. This feature enhances productivity by enabling HR professionals to track candidates efficiently and make informed decisions.Automated Recruitment Marketing
Hireology automates recruitment marketing by distributing job posts to multiple job boards and career sites, maximizing the visibility of job openings. This automation helps in sourcing quality candidates and reducing the time to hire.Predictive Analytics and Reporting
The software offers predictive analytics and detailed reporting capabilities, which aid in making smart hiring decisions. These analytics provide insights for refining the recruitment process and improving overall hiring strategies.Integration Capabilities
Hireology integrates seamlessly with other widely-used payroll, HRIS, and onboarding systems, providing a unified workflow. This integration supports various industry-specific features and ensures a smooth hiring process.Customer Support
Users have praised Hireology’s customer support, which includes round-the-clock online assistance, phone support, and video training. This comprehensive support helps users in resolving issues quickly and effectively.Streamlined Onboarding
The platform offers a unified system for recruitment and onboarding, making the new-hire experience faster and more improved. This streamlined process helps in reducing turnover and enhancing the overall candidate experience.Disadvantages of Hireology
While Hireology offers numerous benefits, there are also some drawbacks that users have reported.Cost
One of the significant disadvantages is the cost. Some users find Hireology to be expensive, especially for small businesses or cost-sensitive organizations. The pricing, although flexible with different plans, can be a barrier for some potential users.Customization Limitations
There is a limitation in terms of customization options. Some users have reported that the system lacks flexibility in creating employer-specific fields, such as requisition numbers, which can be restrictive for certain organizations.Technical Issues
A few users have experienced technical issues, such as the software churning frequently and timing out. These issues can disrupt the workflow and cause inconvenience.Candidate Transfer Difficulties
Some users have reported difficulties in transferring candidates between different stages of the hiring process, which can make it hard to track candidate progress.Limited Analytics by Job
There is a desire for more granular analytics, such as the ability to analyze hiring performance by specific job roles rather than just overall metrics. This limitation can make it challenging to compare the responsiveness of different department heads involved in hiring decisions. In summary, Hireology is a powerful recruitment tool with many advantages, including its user-friendly interface, comprehensive tracking, and predictive analytics. However, it also has some drawbacks, such as its cost, customization limitations, and occasional technical issues. Hireology - Comparison with Competitors
Hireology Overview
Hireology is a hiring platform that streamlines the recruitment process, particularly for multi-location businesses. It offers features such as applicant tracking, onboarding, HR analytics, and integration with various HR systems. Users praise its communication features and ease of use, although some report issues with Indeed job posting delays and onboarding edits.
Unique Features of Hireology
- Multi-channel Sourcing: Hireology supports connecting with high-quality candidates through a unified system, integrating with job boards like Indeed and facilitating employee referral programs.
- HRIS Integration: It integrates with most leading HRIS systems, which helps in automating critical applicant and employee data flow.
- Onboarding and Analytics: The platform offers digital onboarding and HR analytics to optimize hiring decisions.
Potential Alternatives
VivaHR
VivaHR is a more affordable and user-friendly ATS, ideal for small to mid-sized businesses. It stands out for its simpler user interface, stronger customer support, and customizable hiring pipelines. However, it lacks advanced features like HRIS integrations and onboarding tools, making it less suitable for larger businesses.
Ceipal
Ceipal is an AI-driven talent acquisition platform that offers comprehensive visibility across various channels and sources. It streamlines recruitment processes through advanced automation and AI capabilities. While it is scalable, users may encounter lagging issues and find the interface somewhat complex.
Lever
Lever is an ATS that combines candidate relationship management (CRM) and talent acquisition features. It simplifies recruitment by allowing custom automation workflows and tracking recruitment metrics. However, the setup can be intricate, and some users find it less intuitive.
BambooHR
BambooHR is a comprehensive HR management system that integrates essential HR functions and automates various tasks, including employee onboarding. It is ideal for larger organizations but has less prominent ATS functionalities compared to other platforms.
HiPeople
HiPeople is a platform focused on candidate screening and reference checks, using AI to streamline these processes. It offers features like automated reference checks, customizable survey builders, and AI-driven assessments to gain deeper insights into candidates. HiPeople is particularly useful for those looking to optimize the screening and reference check process.
Other Alternatives
Other notable alternatives include Workable, Greenhouse, ClearCompany, and iCIMS Talent Cloud. These platforms offer various features such as customizable workflows, integration with job boards, and comprehensive HR management, each with their own strengths and weaknesses.
Key Considerations
- Business Size: For small to mid-sized businesses, VivaHR might be more suitable due to its affordability and ease of use. For larger or multi-location businesses, Hireology or BambooHR could be more appropriate.
- Feature Set: If advanced HRIS integrations and onboarding tools are crucial, Hireology or BambooHR might be better choices. For AI-driven recruitment and candidate screening, Ceipal or HiPeople could be more fitting.
- User Experience: VivaHR is praised for its intuitive interface, while Hireology and Ceipal may require more time to learn and use effectively.
By evaluating these factors and alternatives, businesses can make an informed decision about which ATS best aligns with their specific needs and goals.
Hireology - Frequently Asked Questions
Here are some frequently asked questions about Hireology, along with detailed responses to each:
What is Hireology and what does it offer?
Hireology is an AI-driven hiring and HR management platform that helps businesses find, hire, and retain the best team members. It offers a range of features including a career site, job board and social job distribution, applicant tracking, pre-screen surveys, automated interview scheduling, digital offer letters, and insights and reporting.
How do I get started with Hireology?
To get started with Hireology, you need to log in using the email and password provided during your kickoff call. You can access your account by bookmarking app.hireology.com and using a modern web browser like Chrome, Safari, or Edge. The Welcome Guide provided by Hireology also walks you through setting up your account, adding users, and configuring various settings.
What are the different pricing plans available for Hireology?
Hireology offers several pricing plans. The main plans include:
- Essentials: $249 per month, which includes career site essentials, job board and social job distribution, unlimited texting and emails, applicant tracking, pre-screen surveys, automated interview scheduling, and more.
- Professional: $499 per month, which includes everything in the Essentials plan plus career site pro, employee referrals, TextApply, QR code generator, document collection, new hire onboarding, and multiple post-hire integrations.
- All-In-One: Also priced at $249 per month in some sources, but this may vary; it includes industry-leading hiring features and additional integrations.
How do I add new users to my Hireology account?
To add new users, click your name in the upper right corner of the dashboard and select “Users.” From there, click the “Invite a new user” button. You can also manage user permissions, reset passwords, and resend new user invitations from this screen.
How can I customize the hiring process in Hireology?
You can customize the hiring process by specifying the steps an applicant needs to complete. This includes setting up interviews, assessments, and verifications. You can drag and drop the hiring steps in your preferred order or choose steps from a recent job. Each interview can also be customized to ensure you get the right details from candidates.
How do I share job openings using Hireology?
Once you’ve opened a job, you can share it through various channels. You can post the job on your career site, share it on social media, or use a unique Hireology URL for employee referral emails or other job boards. For a quicker boost in applicants, you can also use paid job boards available through Hireology.
What is Hireology Referrals and how does it work?
Hireology Referrals is a built-in employee referral tool that helps you establish and run employee referral programs. This tool allows you to communicate with candidates via email and text messaging campaigns, track performance, and manage referral payouts all within the platform. Referrals are often hired faster, stay longer, and are more engaged than non-referred candidates.
How do I manage notifications and settings in Hireology?
To manage notifications, click your name in the upper right corner and select “My Info.” From there, you can adjust the notification settings to choose which email alerts you want to receive. For other settings, such as updating passwords or reviewing billing details, you can access these options through the dropdown menu under your name.
What kind of support does Hireology offer?
Hireology provides customer care and technical support through their Chicago-based team. You can reach out to them via email at support@hireology.com or by calling 312.283.3610. They also have a Knowledge Base with helpful how-to articles and best practices available at hireology.uservoice.com/knowledgebase.
Does Hireology offer any free trials or free plans?
No, Hireology does not offer a free trial or a free plan. You need to subscribe to one of their paid plans to use the service.
How can I review and manage my billing details in Hireology?
To review and manage your billing details, click your name in the upper right corner and select “Billing” from the dropdown menu. This screen allows you to specify the account owner, update your payment information, and download a CSV file of Hireology activity.
Hireology - Conclusion and Recommendation
Final Assessment of Hireology
Hireology is a comprehensive hiring and HR management platform that leverages AI-driven tools to streamline the hiring process, particularly for businesses in the franchise and retail-automotive industries.
Key Features and Benefits
- Pricing Plans: Hireology offers three main pricing plans: Essentials ($249/month), Professional ($499/month), and an All-In-One custom plan. Each plan includes features such as unlimited jobs and users, customizable hiring steps, advanced search and tagging tools, and integrated interview scheduling.
- Streamlined Hiring Process: The platform automates many aspects of the hiring process, including job distribution, applicant tracking, pre-screen surveys, and automated interview scheduling. This helps businesses find and hire qualified candidates more efficiently.
- Improved Quality of Hire: Hireology uses data-driven insights and predictive analytics to help businesses make better hiring decisions, leading to higher-quality hires.
- Employee Retention: The platform includes tools for onboarding, training, and performance management, which can help businesses retain top talent and reduce turnover rates.
- Post-Hire Management: Hireology’s post-hire management suite allows for digital onboarding, collection of certification materials, and automated payroll management, reducing manual errors and enhancing the overall onboarding experience.
Who Would Benefit Most
Hireology is particularly beneficial for businesses in the franchise and retail-automotive industries. These sectors often face unique challenges such as high turnover rates, multiple locations, and the need for consistent hiring processes. Hireology’s platform is designed to address these specific needs by streamlining the hiring process, improving the quality of hires, and enhancing employee retention.
Overall Recommendation
For businesses looking to optimize their hiring and HR processes, especially those in the franchise and retail-automotive sectors, Hireology is a strong option. Its comprehensive suite of tools, from automated hiring processes to digital onboarding and payroll management, can significantly improve the efficiency and effectiveness of their workforce management.
Given its industry-specific focus and the range of features it offers, Hireology can help businesses reduce hiring time, improve candidate quality, and enhance overall employee satisfaction. However, it is important to consider the specific needs of your business and compare the features of each pricing plan to ensure the best fit for your organization.
In summary, Hireology is a valuable tool for any business seeking to streamline and improve its hiring and HR management processes, particularly those in industries with unique hiring challenges.