
Logility - Detailed Review
Business Tools

Logility - Product Overview
Overview
Logility is a leading provider of AI-first supply chain management software, catering to businesses with complex supply chain operations. Here’s a brief overview of its primary function, target audience, and key features:Primary Function
Logility’s primary function is to optimize and automate supply chain processes. The company’s solutions focus on integrating planning and operations across the entire supply chain, from demand planning and inventory optimization to manufacturing planning and transportation management. This integration helps businesses improve visibility, increase efficiency, and enhance decision-making.Target Audience
Logility’s solutions are targeted at a wide range of businesses, particularly those with intricate supply chain needs. This includes manufacturers, distributors, retailers, wholesalers, and companies in various industries such as consumer goods, food and beverage, apparel, automotive, industrial manufacturing, life sciences, and high-tech electronics.Key Features
AI-First Approach
Logility leverages artificial intelligence (AI) and machine learning to provide real-time, data-driven insights. This enables organizations to respond swiftly to market dynamics and disruptions.Intelligent Order Response
This feature automates order allocation and optimization, using AI to resolve demand-supply imbalances and allocate inventory based on near-term business goals.Continuous Network Optimization
This capability continuously monitors network conditions and provides AI-powered recommendations for incremental supply chain network adjustments, allowing for real-time optimization.Demand Planning and Inventory Optimization
Logility’s platform optimizes demand, inventory, manufacturing, and supply plans to help executives increase margins and service levels.Scenario Planning
The platform offers a comprehensive framework for strategic and tactical decision-making, allowing businesses to analyze data and simulate various scenarios to make informed decisions.Supplier Management and Supply Chain Design
Logility’s solutions also include tools for managing suppliers and designing supply chains to ensure optimal performance. By combining the power of humans and machines, Logility helps organizations transition from a reactive “what happened” approach to a proactive, AI-driven strategy that predicts and prepares for future challenges. This approach enables businesses to turn uncertainty into opportunity and transform their supply chain from a cost center to an engine for growth.
Logility - User Interface and Experience
User Interface of Logility’s Business Tools
The user interface of Logility’s business tools, particularly in their AI-driven products, is crafted with a strong focus on usability and user-friendly design.
Ease of Use
Logility’s products are known for their intuitive interface, which makes them easy to use even for those without extensive technical expertise. The interface is designed to drive both functionality and user adoption, as evidenced by Logility’s high ranking in the G2 Supply Chain Planning Software survey.
User-Friendly Interfaces
The software features intuitive user interfaces that simplify complex supply chain management tasks. This ease of use helps reduce resistance to change and encourages quicker user adoption. The interfaces are made to be manageable and less time-consuming, supporting the entire workflow of supply chain management.
Training and Support
To further enhance the user experience, Logility offers comprehensive training and support. Logility University provides programs that cover a variety of functional and technical topics, available onsite, at the client site, or online. This extensive support ensures that users can fully leverage the platform’s capabilities, facilitating smooth software adoption and maximizing its impact.
Dashboards and Reporting
Logility’s platform allows business users to easily design, refine, and collaborate on their dashboards. The reports interface is intuitive and easy to use, featuring various tools such as graphs, charts, scorecards, and data visualization. These features enable users to track KPIs and discover new insights efficiently.
Integration and Scalability
The platform is designed for seamless integration with various ERP systems, ensuring smooth data flow and preventing data silos. This integration capability, along with the platform’s scalability, allows businesses to handle increased data volumes and more complex scenarios without compromising performance or user experience.
GenAI and Conversational Interface
Logility’s GenAI introduces a conversational interface that provides actionable insights in a user-friendly manner. This feature allows users from different departments to query forecasts, sales history, and demand drivers using everyday language, making it easier for teams to access and analyze data quickly.
Conclusion
Overall, Logility’s user interface is engineered to be user-friendly, scalable, and supportive, ensuring that users can efficiently manage their supply chain operations and make informed, data-driven decisions.

Logility - Key Features and Functionality
Logility Overview
Logility, a leader in supply chain management software, integrates advanced AI and machine learning (ML) capabilities into its platform to enhance various aspects of supply chain operations. Here are the key features and functionalities of Logility’s AI-driven product category:Intelligent Order Response
Feature Overview
This feature, set to be available in Spring 2025, uses AI to automate and optimize order fulfillment. It actively scans for and resolves demand-supply imbalances by intelligently allocating available supply of on-hand and incoming inventory.Benefits
This eliminates the need for rigid allocation rules and manual processes, ensuring orders are fulfilled within defined business goals and time windows.Continuous Network Optimization
Feature Overview
Logility is enhancing its Continuous Network Optimization capability with AI-powered recommendations.Benefits
This feature will provide incremental supply chain network adjustments and automate the realignment of the operating model. AI-driven insights help in making optimal adjustments to the supply chain network, ensuring efficiency and adaptability.InventoryAI Dashboard
Feature Overview
The InventoryAI Dashboard is part of Logility’s Digital Supply Chain Platform and leverages AI and ML to optimize demand, inventory, manufacturing, and supply plans.Benefits
This dashboard helps executives by providing real-time insights and recommendations, enabling better decision-making to increase margins and service levels while maintaining sustainable supply chains.Predictive Analytics and Data Visualization
Feature Overview
Logility’s platform includes advanced predictive analytics and data visualization tools.Benefits
These tools analyze current and historical trends to make predictions about future events, and they communicate complex information clearly through advanced graphical techniques. This helps users identify key performance indicators (KPIs) and other relevant metrics, making it easier to track and manage supply chain performance.Automated Reporting and Dashboards
Feature Overview
The platform generates automated reports and dashboards on demand plans, forecasts, and KPIs.Benefits
This feature ensures that users have up-to-date and accurate information, enabling them to make informed decisions quickly. The reports interface is intuitive and easy to use, allowing for standard and self-service reports.Data Discovery and Filtering
Feature Overview
Logility allows users to drill down and explore data to discover new insights through its data discovery feature.Benefits
Additionally, users can filter data in reports based on predefined or automated parameters, which helps in refining the data to focus on specific areas of interest.Collaboration and Workflow
Feature Overview
The platform enables users to share data and reports both within the tool and through other collaboration platforms.Benefits
This feature facilitates teamwork and ensures that all stakeholders have access to the necessary information, promoting a more collaborative and efficient work environment.AI/ML Integration
Feature Overview
Logility’s platform continuously senses, analyzes, and updates activity in digital supply chains using AI and ML.Benefits
These capabilities help in automating various processes, such as inventory management, manufacturing planning, and compliance management. The integration of AI and ML enhances the accuracy and speed of supply chain operations, allowing for more agile and responsive supply chain management.Conclusion
These features collectively help Logility’s users to manage their supply chains more effectively, leveraging AI and ML to optimize operations, improve decision-making, and enhance overall performance.
Logility - Performance and Accuracy
Evaluating the Performance and Accuracy of Logility’s AI-Driven Supply Chain Planning Software
Performance
Logility’s platform is highly regarded for its ability to automate planning processes, enhance performance, and accelerate decision-making. Here are some performance highlights:Automation and Efficiency
Logility automates supply chain planning, demand forecasting, inventory management, and supply optimization, which significantly streamlines operations and reduces manual errors.Real-Time Insights
The platform leverages artificial intelligence (AI), machine learning, and advanced analytics to provide real-time data-driven insights. This enables organizations to respond swiftly to market dynamics and disruptions.Scenario Planning
Logility allows businesses to simulate various scenarios, helping them make smarter decisions by analyzing data and anticipating potential challenges. This is particularly useful for sales and operations planning.Inventory Optimization
The software helps set the right inventory levels, balance trade-offs, and plan inventory over time using digital twin technology. This ensures that inventory levels meet service goals while minimizing costs.Accuracy
The accuracy of Logility’s platform is supported by several features:Advanced Analytics
Logility uses descriptive, diagnostic, predictive, and prescriptive analytics to provide accurate insights into supply chain operations. This helps in making informed decisions and predicting future trends.Demand Planning
The DemandAI module combines forecasting, merchandise, and assortment planning to ensure accurate demand forecasts. This module is flexible and helps manage inventory more effectively.Generative AI (GenAI)
Logility’s GenAI capabilities enhance forecasting accuracy by allowing planners to query forecasts, sales history, and demand drivers in detail. This is supported by large language models (LLMs) and ensures data security via Microsoft Azure.Limitations and Areas for Improvement
While Logility’s platform is highly advanced, there are a few areas where improvements could be considered:Data Integration
Although Logility integrates with various enterprise systems and IoT signals, ensuring seamless integration with all possible data sources can sometimes be challenging. Continuous improvement in this area could enhance overall performance.User Adoption
The use of advanced AI and analytics might require significant training for some users. Logility’s conversational interface with GenAI helps, but ongoing support and training resources are crucial for full user adoption.Customization
While the platform is highly configurable, some users might find the initial setup and customization process complex. Simplifying these processes or providing more detailed guides could help.Engagement and User Experience
Logility’s platform is designed to be user-friendly and engaging:Conversational Interface
The GenAI feature allows users to interact with the system using everyday language, making it accessible to various departments within an organization.Visibility and Alerts
The platform provides superior visibility into supply chain processes and sends alerts on thresholds or commitments, helping users respond promptly to potential issues. Overall, Logility’s AI-driven supply chain planning software demonstrates strong performance and accuracy, with a focus on automation, real-time insights, and advanced analytics. While there may be some areas for improvement, particularly in data integration and user adoption, the platform is well-regarded for its ability to enhance supply chain operations.
Logility - Pricing and Plans
Pricing Structure of Logility
The pricing structure of Logility, a leading AI-driven supply chain management solution, is not fully detailed in a straightforward, tiered format, but here are some key points that can help you understand the pricing and plans:Pricing Model
Logility uses a subscription-based pricing model, which can vary based on several factors such as the specific modules purchased, the number of users, and the deployment preferences (cloud or on-premise).Cost Range
The pricing for Logility can start in the range of $100 to $500 per month, although the exact costs are not publicly disclosed and require a quote from the vendor.Features and Modules
Logility offers a wide array of features and modules, including:- Demand planning and sensing
- Inventory optimization
- Sales & operations planning (S&OP)
- Manufacturing planning & scheduling
- Supply chain visibility
- Advanced analytics
- Product lifecycle management (PLM)
- Compliance management
- Third-party integrations with major ERPs like SAP, Oracle, and Infor.
Customization and Deployment
The cost can also be influenced by the level of customization required during the implementation process and the chosen deployment method (cloud or on-premise).Free Options
There are no free plans or trials mentioned for the Logility software. However, Logility has provided complimentary access to online training and certification through Logility University in the past, though this was a temporary offer and not a standard feature.Obtaining a Quote
To get a precise quote, you need to contact Logility directly, as the pricing is quote-based and depends on various factors specific to your business needs. In summary, while Logility does not offer a simple tiered pricing structure, it provides a comprehensive suite of supply chain management tools with pricing that is tailored to the specific needs and scale of your organization.
Logility - Integration and Compatibility
Logility Integration and Compatibility Features
Logility’s integration and compatibility features are designed to be highly versatile and efficient, making it a valuable tool for managing supply chain operations across various platforms and devices.
Integration with ERP Systems
Logility seamlessly integrates with a wide range of Enterprise Resource Planning (ERP) systems, including SAP, Oracle, Microsoft Dynamics, and Infor. This integration is facilitated through a template-based approach, which reduces the need for custom development by up to 90%. These templates cover as much as 80% of the integration scope, with the remaining 20% configurable to meet the organization’s unique Supply Chain Management (SCM) requirements.
Data Management and Synchronization
Logility’s supply chain master data management solution integrates data from ERP, big data, and IoT sources. It uses a “net change” approach, updating only the data that has changed since the last update, which significantly reduces the time and load on ERP and other external data sources. This method allows for large data volumes to be synchronized quickly and efficiently, leveraging parallel and distributed in-memory processing.
Cloud-Based Integration
The Logility Digital Supply Chain Platform is hosted in world-class cloud data centers, providing flexible integration options to and from on-premises systems. This includes ERP templates, relational database connections, secure file transfer options, and RESTful web services. The cloud platform ensures that data integration is seamless, whether moving from a self-managed landscape to a hosted environment or integrating with various data sources.
Scalability and Performance
Logility’s cloud-based platform is highly scalable, allowing resources to be scaled horizontally or vertically to meet evolving needs and market conditions. This scalability ensures that the platform can handle large heterogeneous data landscapes and support the integration of new partners or suppliers quickly. The platform’s design enables maximum parallel processing and distributed integration functionality across multiple servers, minimizing network loading and ensuring high performance.
AI and Machine Learning Integration
The Logility platform leverages artificial intelligence (AI) and machine learning (ML) to provide real-time data-driven insights. This AI-first approach helps organizations analyze accurate, up-to-the-minute information and respond swiftly to market dynamics and disruptions. The platform automates planning processes, augments performance, and accelerates decision-making, all while enhancing visibility into supply chain processes.
Security and Support
Logility ensures strict data security through clear separation between standard software and localized configurations or mappings, simplifying support and upgrade requirements. The platform is supported by 24×7 platform and integration support, continuous improvement experts, and dedicated client success managers. This comprehensive support ensures that IT teams can administer user access, define data integration sources, and enforce data access controls effectively.
Conclusion
In summary, Logility’s integration capabilities are highly adaptable and efficient, allowing for seamless interaction with various ERP systems, data sources, and cloud environments. Its scalability, AI-driven insights, and strong support mechanisms make it a reliable choice for managing complex supply chain operations.

Logility - Customer Support and Resources
Logility Customer Support Options
Logility, a leader in prescriptive supply chain planning solutions, offers several comprehensive customer support options and additional resources to ensure their clients get the most out of their AI-driven products.Client Services Portal
Logility provides an Online Client Service Portal that serves as a central hub for client support. Through this portal, clients can:- Open, review, and update issues with Client Services.
- Access service pack information and details on the latest releases.
- Provide feedback to help improve the support services.
Highly Trained Support Team
Logility boasts a team of highly trained service analysts, technicians, and consultants who are dedicated to providing responsive and knowledgeable support. This ensures that clients receive timely and accurate assistance for their supply chain management needs.Extensive Domain Expertise
Logility’s services are backed by deep domain expertise in supply chain management. Their teams have extensive experience, with an average of over 20 years of experience per service professional. This expertise is crucial for implementing and optimizing supply chain solutions effectively.Training and Ongoing Support
Logility offers comprehensive assistance and training from the initial implementation phase to ongoing support. This ensures that clients can effectively utilize and continuously optimize their supply chain solutions.Advanced AI Capabilities
Logility is continuously enhancing its AI capabilities within its supply chain management platform. The latest release includes features that leverage artificial intelligence (AI) and machine learning (ML) to sense, analyze, and update activities in the digital supply chain. This includes advanced tools like the InventoryAI Dashboard and AI-powered order allocation and optimization software applications set to be available in spring 2025.Additional Resources
Clients can also access information on the latest releases, service packs, and other relevant updates through the Client Services Portal. This ensures they stay informed about new features and enhancements that can benefit their supply chain operations. By providing these support options and resources, Logility aims to ensure that its clients can maximize the value from their supply chain solutions and achieve their business goals efficiently.
Logility - Pros and Cons
Advantages
Advanced Analytics and AI
Logility leverages native AI, machine learning, and optimization algorithms to enhance demand sensing, inventory planning, and overall supply chain decision-making. This results in reduced forecast errors and excess inventory.
Industry-Specific Solutions
The software offers pre-configured capabilities for various industries such as retail, CPG, food & beverage, manufacturing, and distribution, addressing unique supply chain challenges for each sector.
Collaborative Planning
Logility centralizes supply chain data, providing visibility and improving coordination across internal teams and external trading partners. This enhances alignment and operational efficiency.
Global Presence
With offices and partners across six continents, Logility offers local support and rapid implementation for multinational corporations.
Customization and Integration
Users can create custom dashboards displaying relevant KPIs, and the system integrates with major ERPs like SAP, Oracle, Infor, as well as CRM and POS systems. This ensures seamless data collection from a wide range of sources.
Fast Operating Speed and Reliable Support
Logility operates quickly with minimal downtime, and users appreciate the friendly and responsive technical support.
Routine Updates
The software is frequently updated with new and improved features, ensuring users have access to the latest advancements in supply chain management.
Disadvantages
Steep Learning Curve
The advanced analytics and multiple modules of Logility can make it complex to learn, requiring significant time and effort to fully leverage its capabilities.
Change Management Requirements
Implementing Logility effectively requires aligning people, processes, and partners to new planning and decision-making methods, which can be challenging.
Limited On-Premise Options
Logility is shifting to a cloud-first delivery model, which may not be suitable for organizations that require on-site software solutions.
Vendor Lock-In Risk
The deep integration across the supply chain can result in high switching costs, making it difficult to change providers later.
Implementation Time
Some users have reported that the implementation process takes longer than predicted, which can delay the realization of benefits.
Customization Difficulties
While Logility allows for customization, some users find it difficult to configure the system to align perfectly with their organization’s workflows and processes.
Overall, Logility offers a powerful suite of tools for supply chain management, particularly for larger companies and those in complex industries. However, it requires careful consideration of the potential challenges, especially in terms of learning and implementation.

Logility - Comparison with Competitors
Unique Features of Logility
Logility distinguishes itself through its advanced AI and machine learning capabilities integrated into its Digital Supply Chain Platform. Here are some key features:- InventoryAI Dashboard: This feature helps in optimizing inventory levels, forecasting demand, and streamlining supply chain operations. It combines forecasting, merchandise, and assortment planning to manage inventory more accurately.
- Scenario Planning: Logility enables businesses to make smarter decisions by analyzing data and simulating scenarios, which aids in sales and operations planning to meet revenue, profit, and customer service goals.
- Supply Chain Analytics: Logility has a strong suite of analytics tools, including real-time reporting, data visualization, and advanced analytics, which help users gain insights and optimize supply chain performance.
- Automation and Compliance: The platform includes features like cancel compliance forms and legal compliance violation information, enhancing corporate responsibility management.
Potential Alternatives
Supply Chain Advantage
Supply Chain Advantage is a competitor that offers strong features in different modules. While Logility has a slight edge in Transportation Management System (TMS) and Supply Chain Analytics, Supply Chain Advantage excels in Order Management, supporting all 11 features in this module. It also offers a more user-friendly interface and flexibility in its TMS module.Other AI Tools in Business
While not specifically focused on supply chain management, other AI tools can be considered for broader business needs:Tableau
Tableau is a powerful data visualization and business intelligence tool that uses AI-driven analytics. It helps users transform raw data into interactive, shareable dashboards and reports, which can be beneficial for supply chain data analysis.IBM Watson Studio
IBM Watson Studio is an AI-powered data science platform that enables data professionals to build, deploy, and manage AI models and machine learning algorithms. This can be useful for deeper data analysis and predictive analytics in supply chain management.RapidMiner
RapidMiner is an end-to-end data science platform that offers AI-driven analytics for data preparation, predictive modeling, and machine learning. It can be used to design and implement complex data workflows and models relevant to supply chain optimization.Conclusion
Logility stands out with its comprehensive suite of AI-powered solutions specifically tailored for supply chain management. However, depending on the specific needs of a business, alternatives like Supply Chain Advantage might offer better features in certain modules. Additionally, general AI tools like Tableau, IBM Watson Studio, and RapidMiner can complement supply chain management by providing advanced data analysis and visualization capabilities. Each tool has its unique strengths, and the choice depends on the specific requirements and focus areas of the business.
Logility - Frequently Asked Questions
Frequently Asked Questions about Logility
What is Logility and what does it offer?
Logility is an AI-driven supply chain planning software provided by Logility Supply Chain Solutions, a subsidiary of American Software. It helps businesses optimize inventory, forecast demand, and streamline supply chain operations using advanced analytics, machine learning, and automation. Logility’s solutions are used across various industries, including retail, manufacturing, and consumer goods.What are the key features of Logility’s supply chain planning software?
Logility’s software includes several key features:- Scenario Planning: Analyzes data and simulates scenarios to support smarter decision-making and sales and operations planning.
- Demand Planning: Uses DemandAI to combine forecasting, merchandise, and assortment planning for accurate and flexible demand management.
- Inventory Optimization: Sets optimal inventory levels using digital twin technology to balance trade-offs and plan inventory over time.
- Supplier Management: Manages vendor relationships by tracing the digital thread from raw materials to finished goods, ensuring compliance and product quality.
- Supply Optimization: Aligns supply and demand by optimizing materials, production, and distribution based on real-world constraints.
- Supply Chain Design: Designs and tests supply chain networks in real time to maximize potential.
- Supply Chain Data Management: Integrates enterprise systems and IoT signals to enhance visibility and decision-making.
How does Logility use artificial intelligence and machine learning?
Logility leverages AI and machine learning extensively across its platform. For example:- DemandAI : Uses generative AI to empower planners and executives to gain real-time insights, enabling rapid decision-making and improving forecasting accuracy.
- InventoryAI Dashboard: Provides optimized demand, inventory, manufacturing, and supply plans using AI and predictive analytics.
- Price and Promotion: Utilizes machine learning to predict the impact of price changes and promotions on inventory and demand, helping in better replenishment and inventory allocation.
What are the benefits of using Logility’s Digital Supply Chain Platform?
The benefits include:- Improved Forecasting Accuracy: DemandAI has been shown to improve forecasting accuracy by up to 50% in some cases.
- Enhanced Decision-Making: Real-time insights and scenario planning help executives make smarter decisions.
- Increased Margins and Service Levels: Optimized demand, inventory, and supply plans contribute to higher margins and service levels.
- Sustainable Supply Chains: The platform helps deliver sustainable supply chains by integrating ESG capabilities and optimizing operations.
How does Logility’s software support corporate responsibility and compliance?
Logility’s latest release includes features to enhance corporate responsibility management, such as:- Cancel Compliance Form Capability: Helps manage compliance forms.
- Legal Compliance Violation Information: Provides information to ensure better compliance management.
What new AI capabilities is Logility introducing?
In spring 2025, Logility will introduce two new AI-native capabilities:- Intelligent Order Response: An automated order allocation and optimization software that uses AI to resolve demand-supply imbalances.
- Continuous Network Optimization: An enhancement that offers AI-powered recommendations for incremental supply chain network adjustments and automates the realignment of the operating model.
How does Logility’s software integrate with other systems?
Logility’s Digital Supply Chain Platform is designed to integrate quickly with enterprise systems and IoT signals. This integration enhances visibility and decision-making by combining data from various sources into a unified platform.Who uses Logility’s software and where is it available?
Logility’s software is used by over 800 customers in 80 countries. It is particularly popular in industries such as retail, manufacturing, and consumer goods. The platform is cloud-based, making it accessible globally.What kind of support and resources does Logility offer to its users?
While specific details on support resources are not provided in the sources, Logility’s comprehensive platform and regular updates suggest a commitment to user support. Users can likely access documentation, customer support, and training resources through Logility’s website and customer service channels.How does Logility’s software help in managing pricing and promotions?
Logility’s Price and Promotion solution uses machine learning to predict the impact of price changes and promotions on demand. It helps planners understand changes in demand, manage pricing scenarios, and generate price-adjusted forecasts to align inventory decisions with marketing campaigns.