MakeForms - Detailed Review
Business Tools
MakeForms - Product Overview
MakeForms Overview
MakeForms is an AI-driven form builder that simplifies the process of creating and managing various types of forms, surveys, and quizzes for websites. Here’s a brief overview of its primary function, target audience, and key features:
Primary Function
MakeForms is a Software-as-a-Service (SaaS) tool that allows users to build custom forms quickly and efficiently. It uses AI to streamline form creation, eliminating the need for manual setup and configuration. Users can generate forms by simply chatting with the platform, making it an intuitive and time-saving solution.
Target Audience
MakeForms is designed for a wide range of users, including individuals, small teams, and large enterprises. It caters to various needs such as customer and employee feedback, job applications, influencer marketing campaigns, and more. The tool is particularly useful for businesses of all sizes, as well as solopreneurs and indie hackers looking to create forms without extensive technical knowledge.
Key Features
Instant AI Form Generation
Users can create forms instantly by interacting with the AI-powered chat interface, saving hours on setup and configuration.
Security and Compliance
MakeForms prioritizes data security and compliance, adhering to standards such as HIPAA, SOC2, GDPR, ISO 27001, and others. It ensures data encryption, password protection, captcha, and IP blocking to secure sensitive data.
Customizable Form Options
The platform offers flexible customization tools, allowing users to control question types, design, and form structure. Users can also embed forms on their own domain and customize branding.
Automated Workflow Integration
MakeForms automates form workflows, enabling seamless integration with other tools and services. This feature streamlines data collection and integration processes.
Advanced Form Formats and Analytics
The tool includes advanced form formats, conditional logic, and workflows. It also provides comprehensive response management tools, such as Table View, Summary View, and BI View, to analyze and interpret form data.
Team Collaboration
Multiple team members can work on the same form simultaneously, enhancing collaboration and efficiency.
Mobile and Email Verification
Built-in features for mobile and email verification help confirm identities and ensure accurate data collection.
Overall, MakeForms is a versatile and secure form builder that combines AI-driven efficiency with robust security and customization options, making it a valuable tool for various business needs.
MakeForms - User Interface and Experience
User Interface Overview
The user interface of MakeForms is crafted with a focus on simplicity, ease of use, and a seamless user experience, making it an excellent choice in the business tools and AI-driven product category.Ease of Use
MakeForms boasts an intuitive and user-friendly interface that allows users to create and manage forms without requiring extensive technical knowledge. The drag-and-drop form building feature is particularly noteworthy, enabling users to quickly and easily design forms by simply dragging and dropping form fields and editing their details.Interface Features
The interface is equipped with a variety of form fields, including text fields, drop-down menus, checkboxes, radio buttons, and more. This versatility ensures that users can design forms that meet their unique requirements. Additional features like dividers, spacers, and page breakers help in organizing the form into manageable sections, improving readability and user experience.Customization and Branding
Users have the freedom to customize their forms extensively. MakeForms allows you to upload your own fonts and set up your branding, ensuring the forms align with your organization’s identity. You can also publish these forms on your own domain, providing a professional and customized user experience.Real-Time Preview and Responsive Design
The AI-powered form builder offers real-time preview capabilities, allowing you to see how your form will look as you build it. This feature, combined with responsive design, ensures that your forms adapt seamlessly to different devices and screen sizes, providing a consistent user experience across various platforms.Workflow and Organization
MakeForms includes features like WorkSpaces, which allow you to create custom work environments with access control, ensuring secure management of forms and data. The Folder feature enables you to group related forms into folders for quick and efficient management, keeping your forms organized and easily accessible.Data Collection and Analysis
The platform simplifies form response management with features like Table View mode, where you can mark submissions as spam, favorite them, tag them, and map their sources. It also provides clear and concise charts to help you gain insights into the collected data, and you can create pivots for a deeper analysis of the results.Embedding and Integration
MakeForms makes it easy to embed forms on your website or blog using provided widgets, and you can share forms via URLs or integrate them with other platforms. This flexibility ensures seamless data collection and integration with your existing systems.Conclusion
Overall, the user interface of MakeForms is designed to be straightforward, intuitive, and highly customizable, making it an excellent tool for businesses of all sizes to create, manage, and analyze forms efficiently. MakeForms - Key Features and Functionality
MakeForms Overview
MakeForms is an advanced online form builder that leverages AI to enhance the form creation process, offering a wide range of features that cater to various business needs. Here are the main features and how they work, along with the benefits and AI integration.Drag-and-Drop Form Builder
MakeForms features a user-friendly drag-and-drop interface that allows users to create forms quickly and easily. This interface is intuitive, making it simple for users to add various form fields, such as text boxes, dropdowns, and file upload fields, without needing any coding skills.AI-Powered Suggestions
The AI-powered suggestions in MakeForms help users by recommending question types and form fields based on the context of the form. This feature streamlines the form creation process, ensuring that forms are comprehensive and relevant to the intended purpose.Conditional Logic
MakeForms includes conditional logic, which enables dynamic and personalized form-filling experiences. This feature allows forms to adapt based on user responses, showing or hiding fields as necessary, and ensuring that users only see relevant questions.Custom Branding and Domain Mapping
Users can customize the form layout, style, and branding to match their organization’s identity. Additionally, MakeForms offers domain mapping options, allowing forms to be published on custom domains, which enhances professionalism and consistency.Mobile and Email Verification
Built-in mobile and email verification features help ensure accurate data collection by validating user contact information. This reduces the likelihood of incorrect or fake submissions.Comprehensive Response Management
MakeForms provides comprehensive response management tools, including Table View, Summary View, and BI View. These tools help users analyze and manage form responses efficiently, making it easier to extract valuable insights from the data collected.Workflow Builder
The workflow builder in MakeForms allows users to streamline processes without needing to code. This feature automates workflows, integrating forms with other tools and platforms seamlessly, which can significantly improve productivity.Team Collaboration
MakeForms supports team collaboration with custom workspaces and access control. This ensures that multiple team members can work on forms together while maintaining security and control over who can edit or view the forms.Integration with Other Tools
MakeForms integrates with popular tools like Zapier, Google Sheets, Notion, and Airtable. This integration capability allows users to connect their forms with existing workflows and tools, enhancing data collection and analysis.Responsive Design and Real-Time Preview
Forms created with MakeForms are responsive, meaning they adapt to different devices and screen sizes. The real-time preview feature allows users to see how the form will look as they build it, ensuring it meets their expectations before publication.Advanced Form Fields
MakeForms offers a variety of advanced form fields, including Single Choice, Multi-choice, Image, File Upload, Dividers, Spacers, Page Breakers, Ratings, Like/Dislike, Slider, Legal Consent, Calculator, Electronic Signature, and Matrix input. These fields enable users to collect a wide range of data types and enhance the user experience of the form.Security and Compliance
MakeForms prioritizes data security and privacy, complying with stringent standards such as HIPAA, SOC2, GDPR, and ISO 27001. This ensures that all form submissions are secure and confidential, which is particularly important for sensitive data collection in industries like healthcare.Conclusion
In summary, MakeForms leverages AI to simplify and enhance the form creation process, offering a suite of features that cater to various business needs while ensuring high levels of security and compliance. The AI integration helps in suggesting form fields, automating workflows, and providing real-time previews, making the entire process more efficient and user-friendly. MakeForms - Performance and Accuracy
Performance
MakeForms is touted as a powerful and secure form builder, offering a range of features that enhance its performance. Here are some highlights:Form Creation and Customization
MakeForms allows users to create complex forms without limitations, including calculator-type forms, which demonstrates its versatility and capability in handling intricate form designs.Workflow Automation
The platform enables users to add reviewers or approvers to forms, setting up automated workflows for tasks like review and approval. This feature streamlines the process and improves efficiency.Security and Verification
MakeForms ensures secure data collection with options for mobile and email verification to eliminate fake submissions, which is crucial for maintaining data integrity.Branding and Embedding
Users can embed forms within emails and customize the forms with logos and fonts, enhancing the branding experience.Accuracy
The accuracy of MakeForms is supported by several features:Logic Builder
While the logic builder is a strong feature, there is room for improvement. For example, adding both “and” and “or” logic options could enhance its functionality.Data Security
The platform emphasizes secure data collection with top-notch encryption and privacy protocols, ensuring that form submissions remain confidential and secure.Limitations and Areas for Improvement
Despite its strong performance and accuracy, there are some areas where MakeForms could improve:User Interface
Anil Agrawal’s review suggests that there are areas for improvement in the user interface, such as adding account stats under the plans or subscriptions section.Logic Building
As mentioned, the logic builder could benefit from additional features like the inclusion of both “and” and “or” logic options.Feature Duplication
The suggestion to include a duplicate feature for logic building could simplify the process of creating similar logic rules.Engagement
MakeForms seems to engage users effectively through its user-friendly interface and extensive features:Ease of Use
The platform allows users to create forms quickly and efficiently, which can enhance user engagement and satisfaction.Customization
The ability to customize forms with branding options and integrate them with various tools keeps users engaged by meeting their specific needs. In summary, MakeForms performs well in terms of form creation, workflow automation, security, and customization. However, there are some areas for improvement, particularly in the logic builder and user interface. Addressing these limitations could further enhance the user experience and the overall accuracy of the platform. MakeForms - Pricing and Plans
MakeForms offers a clear and structured pricing plan that caters to various needs and scales of operations. Here’s a breakdown of their pricing tiers and the features associated with each:
Free Plan
- Number of Forms: 3
- Monthly Submissions: 25
- Account Storage: 50MB
- Members: 1
- Fields Per Form: 5
- File Upload Limit: 2MB
- Features: Drag and Drop Editor, Step forms, Publish forms on frms.link, Embeddable Widgets, Mobile Friendly Forms, and basic form reporting. However, this plan includes MakeForms branding.
Essentials Plan
- Cost: $29/month (or $25/month if billed annually)
- Number of Forms: 15
- Monthly Submissions: 5,000
- Account Storage: 10GB
- Members: 1
- Fields Per Form: Unlimited
- File Upload Limit: 100MB
- Features: All features from the Free plan plus custom domain, brand fonts, calculated fields, export to CSV, and email verification. This plan still includes some limitations compared to higher tiers.
Pro Plan
- Cost: $69/month (or $59/month if billed annually)
- Number of Forms: 30
- Monthly Submissions: 15,000
- Account Storage: 20GB
- Members: 3
- Fields Per Form: Unlimited
- File Upload Limit: 500MB
- Features: All features from the Essentials plan plus additional custom domains (up to 3), more advanced form logic, and the ability to remove MakeForms branding.
Agency Plan
- Cost: $149/month (or $129/month if billed annually)
- Number of Forms: Unlimited
- Monthly Submissions: 150,000
- Account Storage: 50GB
- Members: 10
- Fields Per Form: Unlimited
- File Upload Limit: 1GB
- Features: All features from the Pro plan plus unlimited forms, higher storage, and more advanced integrations and reporting tools.
Enterprise Plan
- Cost: Custom pricing
- Features: This plan is tailored to specific business needs and includes dedicated storage, unlimited submissions, custom form design, and other bespoke features. It also offers advanced security measures such as 128-bit data encryption and HIPAA compliance.
Additional Notes
- MakeForms offers flexible billing options, including monthly and annual subscriptions, which are automatically renewed.
- Users can switch plans at any time and will be pro-rated for the remaining period of their previous plan.
- The service is hosted on AWS to ensure scalability and smooth performance.
- Advanced features like AI-driven form creation, conditional logic, and integrations with various tools (e.g., Google Sheets, Airtable) are available across different plans, with more comprehensive features in higher tiers.
MakeForms - Integration and Compatibility
Integration with Other Tools
MakeForms integrates seamlessly with a wide range of tools and services, making it a flexible choice for businesses with diverse software ecosystems. Through platforms like ApiX-Drive and Zapier, you can connect MakeForms with over 7000 other apps.ApiX-Drive Integration
- Using ApiX-Drive, you can integrate MakeForms with 294 available systems, including CRM tools like Salesforce, marketing platforms like HubSpot and Mailchimp, and productivity apps like Microsoft 365. This integration can be set up in as little as 5-15 minutes without requiring any programming knowledge.
Zapier Integration
- Zapier allows you to connect MakeForms with thousands of popular apps, such as Google Sheets, Google Docs, Microsoft Outlook, Slack, and more. This enables automated workflows, such as creating Google Sheets rows or Google Docs documents from new form responses, without any coding.
Compatibility Across Platforms
MakeForms is highly compatible with various platforms, ensuring smooth integration and use:CRM and Marketing Tools
- CRM and Marketing Tools: MakeForms integrates well with CRM systems like Salesforce and marketing platforms like HubSpot and Mailchimp, making it suitable for sales, marketing, and customer service teams.
Productivity Apps
- Productivity Apps: It integrates with Microsoft 365, Google Workspace, and other productivity tools, allowing for seamless data transfer and workflow automation.
Payment Gateways
- Payment Gateways: MakeForms supports payment collection through integrations with PayPal and Stripe, enabling the creation of payment forms and secure transaction processing.
Device and Browser Compatibility
MakeForms forms are designed to be responsive and work well on various devices and browsers:Mobile and Desktop
- Mobile and Desktop: Forms created with MakeForms are optimized for both mobile and desktop devices, ensuring a user-friendly experience across different screen sizes.
Web Embedding
- Web Embedding: You can easily embed forms on your website, blog, or social media platforms, and they will maintain their functionality and appearance.
Additional Features
MakeForms also offers advanced features that enhance its compatibility and usability:Conditional Logic
- Conditional Logic: It supports complex conditional logic and branching, allowing forms to adapt to user responses. This feature is more advanced compared to alternatives like Google Forms and Typeform.
Multi-Language Support
- Multi-Language Support: MakeForms allows you to create forms that support multiple languages within a single form, which is particularly useful for international businesses.
Compliance
- Compliance: MakeForms ensures enterprise-grade compliance with standards like HIPAA, GDPR, SOC 2, and ISO 27001, even on its free plan, making it a reliable choice for industries with strict data protection requirements.
MakeForms - Customer Support and Resources
Customer Support
MakeForms is known for its exceptional customer support. Here are some key aspects of their support:
Direct Assistance
The MakeForms team is highly accommodating and offers hands-on support. Users can receive help through video calls, even during late hours, to resolve any integration issues or other problems they might encounter.
Responsive Team
The developers are committed to user satisfaction and are available to address any queries or issues promptly.
Additional Resources
MakeForms provides several resources to help users get the most out of their form-building capabilities:
Webinars and Tutorials
MakeForms offers webinar recordings and tutorial videos that guide users through various aspects of form creation, such as creating contact forms, survey forms, and using conditional logic. These resources are available on their YouTube channel and website.
Form Sources and Links
Users can learn how to distribute forms via multiple channels (e.g., websites, social media, email campaigns) and track responses from each source. This feature helps in analyzing which marketing channels are most effective.
Form Builder Guides
The platform provides detailed guides on how to create different types of forms, including service request forms, feedback forms, and appointment request forms. These guides ensure that users can create forms that meet their specific needs.
Customization and Features
MakeForms offers resources on how to use features like conditional logic, field validation, and workflows to create efficient and user-friendly forms. Users can also customize the form’s design to match their company’s branding.
Security and Compliance
Users can find information on how to use security features such as data encryption, access control lists, and password protection to ensure compliance with regulations like HIPAA and GDPR.
Form Management
For managing forms effectively, MakeForms provides features such as:
Publishing and Customizing Forms
Users can publish forms and customize settings at the source level, including dedicated links, cut-off times, restrictions, and analytics.
Tracking and Analytics
The platform allows users to track form performance and analyze responses from different sources, helping businesses to adjust their marketing strategies accordingly.
Overall, MakeForms ensures that users have all the necessary tools and support to create and manage forms efficiently, enhancing their data collection and customer service processes.
MakeForms - Pros and Cons
Advantages of MakeForms
MakeForms offers a plethora of benefits that make it a standout in the business tools and AI-driven product category:Advanced Form Building
MakeForms features an AI-powered form builder that automates the form creation process, saving time and effort. It includes a wide range of form fields such as legal consent, calculated fields, electronic signatures, and more. The platform allows for both classic forms and TypeForm-style forms, enhancing user experience and productivity.Security and Compliance
MakeForms prioritizes data security and privacy, complying with stringent regulations like HIPAA, SOC2, GDPR, ISO 27001, PIPEDA, CCPA, and Australian DPA. This ensures the highest level of data protection, making it ideal for industries that handle sensitive information, such as healthcare and finance.Customization and Branding
The platform offers extensive customization options, including custom fonts, branding, and domain mapping. This allows businesses to maintain their brand identity and publish forms on their own domain, providing a professional and cohesive user experience.Data Organization and Analytics
MakeForms provides comprehensive response management tools, including Table View, Summary View, and BI View. These tools enable users to analyze and interpret form data efficiently, creating custom reports and dashboards to gain valuable insights.Integration and Automation
The platform integrates seamlessly with popular tools like Zapier, Google Sheets, Notion, Airtable, and various email marketing platforms. This facilitates enhanced data management and automation, streamlining workflows without the need for coding.Team Collaboration
MakeForms supports team collaboration with custom workspaces, access control, and workflow builders. This helps in managing forms and data securely, making it easier for teams to work together effectively.Payment Collection and Verification
MakeForms is integrated with leading payment providers like Stripe, Mollie, and Square, ensuring secure payment collection and verification. It also includes features like calculated fields to simplify complex order calculations.Facial Recognition and Identity Verification
The platform includes facial recognition technology as part of its Know Your Customer system, adding an extra layer of security for identity verification and fraud prevention.Disadvantages of MakeForms
While MakeForms offers numerous advantages, there are some potential drawbacks to consider:Pricing
MakeForms can be more expensive compared to some of its competitors. The pricing plans, although feature-rich, may not be suitable for individuals or small businesses with limited budgets.Learning Curve
The advanced features of MakeForms can have a learning curve, which might require some time to fully utilize all the capabilities offered by the platform.Overkill for Simple Needs
For basic form-building needs, such as simple contact forms or surveys, MakeForms might offer more features than necessary. This could make it less ideal for users who do not require the full spectrum of its advanced functionalities. In summary, MakeForms is a powerful and secure form builder that is well-suited for businesses and organizations that require advanced form-building capabilities and strict data security compliance. However, it may not be the best fit for those with simple form-building needs or tight budgets. MakeForms - Comparison with Competitors
Unique Features of MakeForms
Advanced Security
MakeForms is distinguished by its strong focus on data security and privacy, complying with stringent standards such as HIPAA, SOC2, GDPR, and ISO 27001. This makes it an excellent choice for industries that handle sensitive data, like healthcare.
Conditional Logic and Dynamic Forms
MakeForms offers conditional logic for creating dynamic and personalized form-filling experiences. This feature allows forms to adapt based on user inputs, enhancing the user experience.
Comprehensive Analytics and Response Management
The platform includes comprehensive response management tools, such as Table View, Summary View, and BI View, which help in analyzing and managing form responses effectively.
Intuitive Drag-and-Drop Interface
MakeForms features an intuitive drag-and-drop interface that makes form creation easy and user-friendly, even for those without technical expertise.
Team Collaboration and Custom Workspaces
It supports team collaboration with custom workspaces and access control, making it suitable for organizations with multiple users.
Potential Alternatives
Google Forms
While not as feature-rich as MakeForms, Google Forms is a simpler, more affordable option that integrates well with other Google tools like Google Sheets and Google Drive. It lacks the advanced security and conditional logic features of MakeForms but is sufficient for basic form-building needs.
Typeform
Typeform is known for its user-friendly interface and interactive form designs. It offers some conditional logic features and integrations with various tools, but it may not match MakeForms in terms of advanced security compliance and comprehensive analytics.
JotForm
JotForm is another popular form builder that offers a wide range of features, including conditional logic and integration with various third-party apps. However, it may not have the same level of security compliance as MakeForms, particularly for highly regulated industries.
Other AI-Driven Business Tools
For broader business needs beyond form building, tools like Upmetrics and Notion AI can be considered:
Upmetrics
Upmetrics is an AI business plan generator that helps create detailed business plans quickly. It includes features like AI writing assistance, financial forecasting, and integration with accounting software. While it is not a form builder, it can be useful for businesses needing comprehensive business planning tools.
Notion AI
Notion AI is a productivity tool that offers AI-driven features for content creation, task management, and project organization. It has templates for basic business planning but lacks the depth and specialized features needed for detailed business plans or advanced form building.
Conclusion
In summary, MakeForms stands out due to its advanced security features, conditional logic, and comprehensive analytics, making it ideal for organizations that require secure and feature-rich form-building capabilities. However, for simpler needs or different business requirements, alternatives like Google Forms, Typeform, JotForm, Upmetrics, or Notion AI might be more suitable.
MakeForms - Frequently Asked Questions
Frequently Asked Questions about MakeForms
What is MakeForms and what does it offer?
MakeForms is a versatile no-code online form-building tool that allows users to create customized forms, surveys, and quizzes. It offers a wide range of features, including conditional logic, workflow automation, custom domains, and integration with various services like email marketing tools and calendar apps.How does MakeForms handle data security and compliance?
MakeForms ensures data security with encryption and complies with major regulations such as HIPAA, GDPR, and more. Users can also mark fields as sensitive to protect privacy, and the platform provides encrypted data views and unique links for added security.What are the pricing plans available for MakeForms?
MakeForms offers several pricing plans:- Free: Limited features, 25 submissions, 50MB storage.
- Essentials: $29/month (or $25/month billed annually), 5,000 submissions, 10GB storage, 1 custom domain.
- Pro: $69/month (or $59/month billed annually), 15,000 submissions, 20GB storage, 1 custom domain, brand fonts.
- Agency: $149/month, 150,000 submissions, 50GB storage, unlimited forms, 3 custom domains.
- Enterprise: Custom pricing with dedicated storage, unlimited submissions, and custom form design.
Can I customize the design and branding of my forms?
Yes, MakeForms allows extensive customization of form designs, fonts, and colors. You can add your logo and favicon, and even use custom domains to whitelabel your forms. The platform also offers professionally designed templates to ensure your forms align with your brand identity.How does MakeForms support conditional logic and workflow automation?
MakeForms features conditional logic that adjusts form fields based on user responses, making forms more user-focused and efficient. The workflow builder allows you to create personalized workflows using a drag-and-drop tool, handling tasks such as response actions, approval steps, notifications, and sending emails.Can I integrate MakeForms with other tools and services?
Yes, MakeForms integrates seamlessly with various tools and services, including email marketing services like MailChimp, calendar apps like Calendly, and automation platforms like Zapier, Make.com, and Pabbly. It also supports webhooks for sending form-collected data to other systems.How does MakeForms support team collaboration?
MakeForms is a collaborative platform that allows team members to work together seamlessly on form creation, marketing, and data processing. The platform provides a user-friendly interface and detailed analytics to help teams manage data effectively.Can I use MakeForms to create interactive emails?
Yes, MakeForms allows you to create AMP-powered emails that include interactive forms. Users can fill out and submit forms directly from their inbox, enhancing user engagement and form filling rates.What analytics and reporting features does MakeForms offer?
MakeForms integrates with tools like Google Analytics, Mixpanel, or Heap to track form submissions and understand user behavior. It also provides detailed analytics to help you monitor your form’s performance and optimize it for maximum results.Is there a free trial or money-back guarantee available for MakeForms?
MakeForms offers a free plan with limited features, and for paid plans, there is a 30-day money-back guarantee. Additionally, there are occasional special deals and discounts, such as a limited-time lifetime deal with a discount.