Rossum.ai - Detailed Review
Business Tools
Rossum.ai - Product Overview
Rossum.ai Overview
Rossum.ai is a cutting-edge platform in the Business Tools AI-driven category, specializing in automated document processing through intelligent document processing (IDP).Primary Function
Rossum.ai’s primary function is to automate the processing of transactional documents, such as invoices, bills of lading, and sales orders. It uses advanced AI technologies, including machine learning, computer vision, and natural language processing (NLP), to extract data from both structured and unstructured documents with high accuracy.Target Audience
The platform is geared towards businesses of various sizes, particularly those in industries like computer software, information technology, and services. It is used by companies with a range of employee counts and revenue levels, from small businesses with fewer than 50 employees to large enterprises with over 1,000 employees.Key Features
AI-Powered Document Processing
Rossum’s IDP solution uses computer vision to read documents, identify characters and shapes, and extract data. This process is enhanced by fuzzy logic and deep learning algorithms, which improve over time based on user inputs and actions.Template-Free Processing
Unlike traditional document processing systems, Rossum does not require templates. Its AI engine can handle semi-structured and unstructured documents automatically, ensuring end-to-end automation with minimal manual intervention.High Accuracy and Efficiency
The platform achieves high accuracy rates, often exceeding 95% in the first month of deployment. This results in significant time savings, with customers reporting an average of 84.7% time saved per document and a median customer ROI of 365%.User-Friendly Interface
Rossum features an ergonomic UI that is continually improved based on customer feedback. This human-centric automation allows for seamless collaboration between humans and machines, making it easy for business users to manage and validate documents.Integration and Customization
The platform integrates seamlessly with various upstream and downstream systems, including legacy systems, and supports tools like Salesforce, SAP, and UiPath. It also offers easy process customization via business rules and a marketplace for extensions.Continuous Improvement
Any manual corrections made by users drive the retraining of the AI, ensuring continuous improvement in the automation process. This feedback loop enhances the accuracy and efficiency of the document processing over time.Conclusion
Overall, Rossum.ai is a powerful tool for automating complex transactional processes, reducing manual workload, and increasing the speed and accuracy of document processing. Rossum.ai - User Interface and Experience
User Interface of Rossum.ai
The user interface of Rossum.ai is crafted to be intuitive and user-friendly, making it accessible to both non-technical and technical users.
Ease of Use
The platform boasts a simple and easy-to-use UI that does not require extensive technical knowledge. Users can engage with the system without needing to create templates, as Rossum’s AI-based workflows can handle semi-structured and unstructured data automatically. This ease of use is highlighted by the ability of the system to identify and extract data using computer vision and machine learning algorithms, which improve over time with use.
User Experience
The user experience is enhanced by several key features. For instance, the system sends notifications when it cannot meet the selected accuracy levels, prompting a human review to ensure accuracy. This interactive approach helps maintain high accuracy and builds trust in the automation process.
Customization and Integration
Rossum.ai also offers great API documentation, which is beneficial for developers who want to integrate the platform into their existing systems or create custom extensions. The ease of integration and the availability of comprehensive API docs make it a versatile tool for various business needs.
Analytics and Reporting
The platform includes a Usage Reporting Dashboard that allows users to visualize analytics and track document processing metrics. Users can select specific queues, choose user-specific data, set date ranges, and define the granularity of the data presentation. This feature helps in monitoring and optimizing the document processing workflow effectively.
Feedback and Improvement
One of the significant advantages of Rossum.ai is its ability to learn and improve over time. As users provide manual reviews, the system adapts and becomes more accurate in detecting fields and automating processes. This continuous improvement enhances the overall user experience by reducing the need for manual intervention.
Overall, Rossum.ai’s user interface is designed to be intuitive, efficient, and adaptive, ensuring a positive and productive user experience.
Rossum.ai - Key Features and Functionality
Rossum.ai Overview
Rossum.ai is a sophisticated AI-driven document automation platform that offers several key features and functionalities, making it a valuable tool for businesses handling transactional documents.AI-Based Document Processing
Rossum leverages advanced machine learning algorithms, including deep learning and natural language processing (NLP), to process and extract data from various types of documents. This AI technology is trained on a vast dataset of transactional documents, allowing it to learn and improve over time, ensuring high accuracy in data extraction even from semi-structured and unstructured documents.End-to-End Automation
The platform provides end-to-end automation of transactional document processing, from document ingestion to data extraction, validation, and integration with existing business systems. This automation streamlines workflows, reducing the need for manual data entry and minimizing errors.Template-Free Processing
Unlike traditional document processing systems, Rossum does not require templates. Its AI, particularly the proprietary Large Language Model (LLM) known as Rossum Aurora, can understand and process documents without predefined templates, making it highly adaptable to different document formats.Data Extraction and Validation
Rossum’s AI algorithms extract relevant data fields from documents, such as invoice numbers, dates, and vendor information. The extracted data is then validated against predefined rules and formats to ensure accuracy and consistency. Any discrepancies are flagged for review and correction by the user.Integration Capabilities
The platform seamlessly integrates with various business systems, including ERP, accounting software, and procurement systems like Coupa. This integration allows for a smooth flow of validated data, eliminating manual data entry and reducing the risk of errors. For example, the Rossum-Coupa integration extracts and sends validated invoice data directly to Coupa, synchronizing master data in the process.Customizable Workflows
Businesses can customize their document processing workflows in Rossum to meet their specific needs. The platform offers customizable business logic through Rossum Extensions, which can be built using the Rossum API. This flexibility allows organizations to adapt the automation process to their unique requirements.User Interface and Collaboration
Rossum features an ergonomic user interface that facilitates seamless collaboration between humans and machines. Users can review and validate documents, capture additional data, and manage the document processing workflow efficiently. The platform also includes in-app email and collaboration tools for faster issue resolution and validation.Scalability and Efficiency
Rossum’s cloud-native architecture makes it highly scalable, allowing businesses to handle large volumes of documents efficiently. The platform saves significant time and resources by automating document processing, with reported benefits including an average time savings of 84.7% and a median customer ROI of 365%.Security and Compliance
Rossum’s AI is built with enterprise-grade safety features, ensuring that the platform is secure and compliant with business standards. It avoids issues like hallucinations, cyberattacks, or data leakage, providing a reliable solution for sensitive document processing.Conclusion
In summary, Rossum.ai’s advanced AI-driven features and functionalities make it an efficient and accurate solution for automating transactional document processing, integrating seamlessly with existing business systems and improving overall operational efficiency. Rossum.ai - Performance and Accuracy
Evaluating the Performance and Accuracy of Rossum.ai
Evaluating the performance and accuracy of Rossum.ai, particularly in the context of its AI-driven document processing, reveals several key strengths and some areas for consideration.
Performance and Accuracy
Rossum.ai’s advanced AI engine, Rossum Aurora, has demonstrated impressive performance and accuracy in processing transactional documents such as invoices, bills of lading, and purchase orders. Here are some highlights:
- High Accuracy Rates: Rossum Aurora achieved a 92.6% accuracy rate after processing just 20 documents, and it maintained an average accuracy level of 93.4% in real-world applications.
- Speed of Learning: The AI engine learns quickly, requiring only a small number of documents to reach high accuracy thresholds. This is evident from the fact that it can achieve a high initial threshold of 92.6% accuracy with just 20 annotated documents.
- Error Reduction: Rossum Aurora has reduced errors by an average of 20.5% compared to the previous generation of Rossum’s AI, and in some cases, it has reduced errors by as much as 37.6%.
- Productivity and Efficiency: The platform streamlines document processing, reducing the time and effort required for data entry, verification, and validation. This has led to significant improvements in productivity and efficiency for businesses using Rossum.ai.
Security and Trustworthiness
Rossum.ai places a strong emphasis on security and trustworthiness, which is crucial for businesses handling sensitive documents. Here are some key points:
- Enhanced Security: Unlike public Large Language Models (LLMs), Rossum’s proprietary Transactional Large Language Model (T-LLM) offers enhanced security and trustworthy automation, flagging instances where confidence is low.
- Compliance and Risk Management: The platform helps maintain compliance and reduces the risk associated with manual document processing, ensuring consistent quality and compliance in QA documents such as certificates of analysis.
Areas for Improvement
While Rossum.ai has made significant strides, there are a few areas where improvements could be considered:
- Adaptability to New Document Types: Although Rossum Aurora quickly learns from user feedback and adapts to new document types, there might be initial challenges when dealing with highly variable or newly introduced document formats. Continuous user feedback is essential to maintain high accuracy levels.
- Dependency on Quality of Input: Like any AI system, the accuracy of Rossum.ai can be affected by the quality of the input documents. Poorly scanned or low-quality documents may still pose challenges, although the system is designed to handle such variations better than traditional OCR systems.
User Feedback and Integration
The platform has received positive feedback from users regarding its ease of use and integration into existing workflows. For example, businesses like Adyen, Morton Salt, and Master Trust Bank of Japan have reported significant benefits in terms of reduced overhead costs, increased speed of commercial transactions, and improved productivity.
In summary, Rossum.ai’s performance and accuracy are highly commendable, especially in the automation of transactional documents. Its ability to learn quickly, reduce errors, and enhance security makes it a valuable tool for businesses. However, ongoing user feedback and ensuring high-quality input documents are crucial for maintaining optimal performance.
Rossum.ai - Pricing and Plans
The Pricing Structure of Rossum.ai
The pricing structure of Rossum.ai, an AI-driven document automation platform, is based on several key factors and includes various plans to cater to different business needs.
Pricing Model
Rossum uses a quote-based pricing model, which means the cost is determined by factors such as the estimated annual document volume, the complexity of data fields for extraction, and the desired Service Level Agreement (SLA) options.
Plans
Here are the main plans offered by Rossum.ai:
Starter Plan
- Cost: Starting at $18,000 per year.
- Features:
- Unlimited seats
- Document ingestion through email, API, or manual upload
- Rossum Aurora Document AI for automated and accurate extraction
- Master data matching to match extracted values with database values
- Ergonomic validation screen for exception handling and human intervention
- Last 12 months document archive and search
- API access.
Business Plan
- Cost: Custom pricing based on the specific needs of the business.
- Features:
- Includes everything in the Starter Plan
- Custom business logic to extract specific data and create custom workflows
- Duplicate detection and handling across channels
- Integrated intelligent mailbox to accelerate business partner communication
- Custom functions and webhooks to build on Rossum’s capabilities
- Document workflow reporting to get insights into document flows, automation, and team performance
- Possibility to integrate with various tech stacks (e.g., SAP, Coupa, Workday, Oracle).
Additional Services and Integrations
- SLA Options: Customers can purchase different SLA tiers, including 24/7 support and one-hour response times for critical issues.
- Integrations: Rossum integrates with various ERP systems, RPA tools, and document management systems, ensuring smooth workflows and maximizing existing technology investments.
- Custom AI Engine: For more complicated use cases, businesses can use a dedicated AI engine, which requires training with their business-specific data.
Free Trial
- Rossum offers a 14-day free trial that allows users to experience the platform’s capabilities, including AI-powered data extraction, automated document processing, and minimized data entry errors. During the trial, users can process up to 300 invoices per month without providing payment details.
In summary, Rossum.ai’s pricing is flexible and based on the specific needs of each business, with different plans offering a range of features to support document automation, data extraction, and integration with other systems.
Rossum.ai - Integration and Compatibility
Integration with ERP Systems
SAP Integration
Rossum.ai is an official SAP partner, offering certified integrations with SAP’s ERP products, including SAP S/4HANA Cloud and SAP ECC. These integrations enable end-to-end IDP communication flows, automating the extraction and validation of invoice data, and syncing master data between Rossum and SAP systems.Other ERP Integrations
Apart from SAP, Rossum.ai also integrates with other ERP systems such as Oracle NetSuite. The pre-built NetSuite integration automates end-to-end invoice processing workflows, eliminating manual data entry and improving efficiency by validating extracted data against NetSuite master data.Compatibility with RPA and Document Management Systems
Rossum.ai is compatible with Robotic Process Automation (RPA) platforms, where its AI captures data for the bots and learns to recognize various invoice layouts with minimal human assistance. This integration saves time and cost by reducing the need for creating rules that RPA bots require to extract data themselves. Additionally, Rossum integrates with document management systems, allowing for automatic processing of invoices uploaded to a special folder.Custom and Low-Code Integrations
Users have multiple options for integrating Rossum.ai with their existing systems. Rossum’s Global Services team or partner integrators can create custom integrations. Alternatively, users can build their own integrations using Zapier or by leveraging Rossum’s open APIs, which are particularly appealing to software development teams.Cross-Platform Compatibility
Rossum.ai’s platform is cloud-native and SaaS-based, ensuring it can be accessed and integrated across various devices and platforms. This includes compatibility with different input options such as email, API, EDI, and scans, regardless of the language or document layout.Security and Compliance
The integrations are built with enterprise-grade safety in mind, adhering to security standards such as ISO 27001, SOC 2, HIPAA, and GDPR. This ensures that data is protected and compliant with industry regulations, providing a secure environment for data processing and integration.Summary
In summary, Rossum.ai offers flexible and secure integrations with a range of business tools, including ERP systems, RPA platforms, and document management systems, making it a versatile solution for automating document processing workflows. Rossum.ai - Customer Support and Resources
Customer Support Options
Rossum.ai offers a comprehensive range of customer support options and additional resources to ensure users get the most out of their AI-driven document processing platform.Support Plans
Rossum.ai provides three distinct support plans to cater to different business needs:Standard Support
This plan is included free with the Rossum license. It offers access to an online knowledge base, user guides, webinars, API documentation, and user and technical support via email. This is ideal for customers who can manage data input quality themselves.Premier Support
Geared for medium-sized businesses, this plan includes everything in the Standard plan plus user training on updates and extensions, technical consultations on best practices, and biannual reports analyzing AI performance and potential improvements.Signature Support
Designed for large enterprises with complex configuration requirements, this plan provides extensive support to scale intelligent document processing across the business. It includes all the features of the Premier plan and additional personalized support.Onboarding and Training
Rossum.ai offers onboarding plans that include expert-led workflow design sessions to ensure the platform is set up and configured to meet the specific needs of your business. These sessions help in accelerating the time to value and ensuring high adoption rates.Professional Services
For more complex needs, Rossum’s Professional Services team, comprising Solution Architects and engineers, is available to support seamless integrations and custom-built functionality. This ensures that the platform is fully integrated into your existing systems.Customer Support Team
Users can report technical issues or ask questions via email at support@rossum.ai or through the Rossum app. This direct support channel helps in resolving issues promptly.Help Center and Documentation
Rossum.ai has an extensive help center with detailed documentation, user guides, and technical documentation. This resource helps users find answers to common questions and troubleshoot issues independently.Live Consultations and Technical Health Reviews
As part of their support services, Rossum.ai offers live consultations with technical experts and continual AI supervision, including technical health reviews to maintain optimal AI performance.Partnerships and Ecosystem
Rossum.ai collaborates with partners like SAP and Deloitte to drive revenue growth and deliver the best outcomes for customers. This partnership ecosystem adds an extra layer of support and expertise.Demo Hub and Training Sessions
The Rossum Demo Hub provides various product walkthroughs, key feature demos, and real-world customer success stories. Additionally, users can join monthly training sessions to stay updated on the platform’s capabilities and best practices. By offering these diverse support options and resources, Rossum.ai ensures that users can effectively implement and maximize the value from their intelligent document processing solutions. Rossum.ai - Pros and Cons
Advantages of Rossum.ai
Rossum.ai offers several significant advantages that make it a valuable tool for businesses looking to automate and streamline their document processing:Automation and Efficiency
Rossum.ai’s AI-driven document processing significantly reduces manual data entry work, freeing up resources for more value-added tasks. It accelerates turnaround times for key documents, such as invoices, purchase orders, and bills of lading, with a high level of accuracy.User-Friendly Interface
The software is highly user-friendly, making it easy for users to learn and start using quickly. The intuitive validation interface and ergonomic UI contribute to a smooth user experience.Integration and Flexibility
Rossum.ai can be integrated with various existing systems, such as ERP and P2P, without disrupting operations. It supports multiple document types and can handle diverse document formats, including those with intricate formatting or unusual layouts.Language Support
Although there are some limitations, Rossum.ai’s platform is language-agnostic and can process documents in multiple languages. It can learn new languages in a short period, which is beneficial for global businesses.Customer Support and Security
The software provides helpful customer support and advanced security features to protect customer data against fraud and cyberattacks. It also offers full visibility of document workflows, providing real-time strategic insights.Customization
Rossum.ai’s Developer Tools allow businesses to customize their document workflows using Python or NodeJS, enabling features like duplicate handling, business rules validation, and numeric calculations. This flexibility helps in adapting the platform to unique business requirements.Significant Time and Cost Savings
Companies using Rossum.ai have reported substantial time savings, such as Morton Salt saving up to 95% of time per document, and significant reductions in overhead costs and error rates.Disadvantages of Rossum.ai
Despite its many advantages, Rossum.ai also has some notable disadvantages:Setup Challenges
The initial setup process can be lengthy and complex, especially for users without a technical background. This can be frustrating and may require significant time and effort.Accuracy Issues
While Rossum.ai is generally accurate, it can struggle with extracting data from certain types of documents, particularly those with intricate formatting or unusual layouts. It may also have issues with documents in languages other than the primary ones it is trained on.Cost
Rossum.ai is quite expensive, which can be prohibitive for small and medium-sized businesses. In some cases, hiring a freelancer might be a more cost-effective solution.Training Requirements
To improve accuracy, the AI system may require some time and effort to train, especially for specific document types. This can be a bit challenging, but the results are generally worth the investment. In summary, Rossum.ai is a powerful tool for automating document processing, offering significant benefits in efficiency, accuracy, and customization. However, it comes with some challenges, particularly in setup, accuracy with certain document types, and cost, which need to be carefully considered before implementation. Rossum.ai - Comparison with Competitors
When Comparing Rossum.ai to Competitors
When comparing Rossum.ai to its competitors in the AI-driven document processing category, several key features and differences stand out.
Unique Features of Rossum.ai
- Template-Free and Continuous Learning: Rossum.ai uses an AI system that continuously learns and improves, eliminating the need for templates. This allows for accurate data capture even when document layouts change, a significant advantage over template-based solutions like Kofax.
- Cloud-Native and Secure: Rossum.ai is a 100% cloud-based platform, ensuring secure deployment with compliance to SOC 2, ISO 27001, HIPAA, GDPR, and CCPA. This reduces the need for heavy IT involvement and maintenance compared to Kofax.
- Multi-Language Support: Rossum.ai’s platform is language-agnostic, capable of processing documents in multiple languages, which is particularly beneficial for global businesses.
- Intuitive UI and Low Code: The platform offers an intuitive user interface with low-code requirements, making it easier for users to onboard and manage without extensive technical expertise.
- End-to-End Automation: Rossum.ai provides comprehensive automation from pre-processing to post-processing, including automatic omni-channel import, data capture, validation, and configurable business rules. This reduces manual workload and enhances data integrity.
Competitors and Alternatives
Kofax
- Kofax relies on specialized equipment and workflows, and its data capture is rigid and template-based, requiring constant corrections. It also has a clunky design that needs heavy human support for validation and requires additional purchases for features like reporting and post-processing.
Eigen Technologies
- Eigen Technologies offers a no-code platform specializing in AI-powered data extraction and intelligent document processing. While it shares some similarities with Rossum.ai in terms of AI-driven processing, it may not offer the same level of multi-language support or the intuitive UI that Rossum.ai provides.
Hyperscience
- Hyperscience transforms unstructured content into structured, actionable data and serves various sectors including financial services and government agencies. It focuses on hyperautomation technologies but may not have the same level of document agnosticism or the ease of integration seen with Rossum.ai.
ABBYY
- ABBYY is a global provider of AI and language-based technologies with its Digital Intelligence platform. While it empowers organizations to gain insights into their business processes, it might not offer the same level of cloud-native, template-free document processing as Rossum.ai.
Celaton
- Celaton offers intelligent document processing solutions but may lack the advanced AI learning capabilities and the seamless integration with existing tech stacks that Rossum.ai provides.
Key Differences
- Automation and Learning: Rossum.ai’s continuous learning AI sets it apart from competitors that rely on templates or rigid rules. This allows for more accurate and adaptive data capture over time.
- User Experience: Rossum.ai’s intuitive UI and low-code environment make it more user-friendly compared to competitors like Kofax, which require more technical expertise and human support.
- Integration and Security: The platform’s ability to integrate with any REST API and its strong security compliance make it a more comprehensive solution for businesses looking for seamless integration and data protection.
In summary, while competitors like Eigen Technologies, Hyperscience, ABBYY, and Celaton offer strong alternatives in the AI-driven document processing space, Rossum.ai stands out with its template-free AI, cloud-native security, multi-language support, and intuitive user interface. These features make it a compelling choice for businesses seeking efficient, accurate, and secure document processing solutions.
Rossum.ai - Frequently Asked Questions
How does Rossum pricing work?
Rossum’s pricing is based on a quote-based model that considers several factors, including the estimated annual document volume, the complexity of data fields for extraction, and the desired Service Level Agreement (SLA) options. The cost can be influenced by whether you are billed per page or by line item, and additional services such as dedicated AI engines for specialized documents can also impact the price.
What types of documents can Rossum process?
Rossum can process a variety of document types, including invoices, purchase orders, bills of lading, customs documents, and packing lists, among others. Its AI engine is capable of handling documents in different languages and layouts without the need for templates.
How does Rossum handle document automation?
Rossum automates document processing through its AI-powered document capture technology. This technology can extract data from various document types, split and route documents, and handle complex line items such as nested tables. The platform also integrates with ERP, RPA, and document management systems to streamline workflows and reduce manual data entry.
What is Rossum Aurora and how does it differ from other AI models?
Rossum Aurora is an advanced AI engine specifically developed for transactional document automation. It is trained on millions of transactional documents and can adapt to any document layout and language. Unlike other AI models, Rossum Aurora does not generate new data but instead extracts existing data, ensuring higher accuracy and no risk of hallucinations. It also provides field-level confidence scores for data validation.
Does Rossum integrate with third-party apps?
Yes, Rossum integrates with a wide range of third-party applications, including ERP systems like SAP and QuickBooks, RPA tools like UiPath and Blueprism, and document management systems like Box and Google Drive. It also offers API and SFTP access for upstream and downstream integrations.
How secure is Rossum’s AI document processing?
Rossum ensures high security and compliance with its servers being SOC-1, 2, 3, and ISO/IEC 27001:2013 compliant. There is also data isolation to prevent data leaks across customer instances. The AI engine is designed to prevent hallucinations and prompt injection attacks, ensuring that only high-quality data enters your ERP system.
Can I try Rossum before committing to a purchase?
Yes, you can try Rossum Aurora with a 14-day free trial. This trial allows you to see the capabilities of the AI-powered document capture and automation in action before deciding on a plan.
How does Rossum handle documents with handwriting?
Rossum Aurora can handle handwriting in 30 languages, with continuous learning support. This means that the AI engine improves its accuracy with every annotation and correction made by users.
What kind of support and SLA options are available?
Rossum offers various support tiers, including 24/7 support with one-hour response times for Severity 1 issues. Customers can also opt for different SLA contractual add-ons to ensure financial or contractual guarantees of the software’s availability.
How do I determine the page volume I need for my plan?
To determine your page volume, you should assess the average number of pages your team processes monthly for your chosen document type(s). If you exceed your plan’s limit, you can easily upgrade to a higher volume plan or pay per additional page. Rossum’s team is available to help you find the best fit for your needs.
Does Rossum provide analytics and reporting features?
Yes, Rossum provides built-in reporting and dashboards to help you see key metrics, spot trends, and identify document processing optimization insights. You can drill down into users, queues, document types, and fields to track performance and meet delivery SLAs.
Rossum.ai - Conclusion and Recommendation
Final Assessment of Rossum.ai
Rossum.ai is a formidable player in the Business Tools AI-driven product category, particularly in the area of automated document processing. Here’s a comprehensive overview of who would benefit most from using it and an overall recommendation.
Target Audience
Rossum.ai is ideally suited for medium to large enterprises that handle a high volume of transactional documents. Industries such as finance, legal, healthcare, and logistics, where document processing is a significant part of daily operations, can greatly benefit from Rossum’s services.
Key Benefits
- Efficiency and Accuracy: Rossum’s AI-based intelligent document processing (IDP) achieves high accuracy, often exceeding 95% in the first month of deployment. This accuracy, combined with the ability to process semi-structured and unstructured documents without templates, makes it a valuable tool for streamlining workflows.
- Automation: The platform provides end-to-end automation of transactional documents, including invoices, bills of lading, and sales orders. This automation reduces manual workload significantly, with some users reporting up to 90% automation rates and 84.7% average time saved.
- Integration and Customization: Rossum integrates seamlessly with various upstream and downstream systems, including SAP, Workday, and Coupa. It also offers easy process customization via business rules and an extension marketplace, making it adaptable to different business needs.
- Customer Support and Feedback: The platform leverages AI features like chatbots for instant customer support and sentiment analysis to gauge customer feedback, ensuring continuous improvement and high customer satisfaction.
AI Capabilities
Rossum’s AI-first approach is backed by its proprietary transactional Large Language Model (LLM), Rossum Aurora, which is trained on millions of transactional documents. This model is language agnostic, 100% template-free, and learns quickly from customer feedback to enhance its performance.
Real-World Impact
Users of Rossum.ai have reported significant benefits, such as reducing overhead costs, increasing the speed of commercial transactions, and saving substantial time per document. For instance, Morton Salt reported a 95% time saved per document, and The Gym Group saw a reduction in the amount of system management time required from IT.
Recommendation
For businesses struggling with manual document processing and seeking to automate their transactional document workflows, Rossum.ai is an excellent choice. Its high accuracy, end-to-end automation capabilities, and seamless integration with existing systems make it a valuable asset for improving efficiency and reducing costs. Given its strong track record and the positive feedback from users across various industries, Rossum.ai is highly recommended for any enterprise looking to streamline its document processing operations.