Zebra Technologies - Detailed Review
Business Tools
Zebra Technologies - Product Overview
Zebra Technologies Overview
Zebra Technologies is a leading provider of business tools, particularly in the area of AI-driven solutions, which are designed to enhance the efficiency and productivity of various industries.Primary Function
Zebra Technologies’ AI-driven products are primarily focused on capturing and analyzing data to optimize workflows, streamline processes, and boost efficiency. For instance, their Zebra Mobile Computing AI Suite is designed to capture workflow context and integrate it with AI agents, known as Zebra Companion, to support frontline retail workers.Target Audience
The target audience for Zebra Technologies’ AI-driven products includes frontline workers in retail, manufacturing, logistics, and healthcare sectors. These solutions are particularly beneficial for businesses looking to automate workflows, improve inventory management, and enhance communication among team members. The company’s products are used by a wide range of customers, including more than 90% of Fortune 500 companies.Key Features
AI Data Capture and Integration
Zebra’s AI tools include a software development kit (SDK) and example applications that allow frontline workers to capture data and integrate it into their workflows using select Zebra Android mobile devices.Workflow Optimization
The AI capabilities help in optimizing workflows, streamlining processes, and simplifying tasks for improved business outcomes. This is achieved through tools like Zebra Workcloud, which enhances efficiency, cuts costs, and improves inventory management.Real-Time Insights
Zebra’s solutions provide real-time data insights, enabling businesses to make informed decisions quickly. For example, their environmental sensors monitor temperature-sensitive products, offering critical data on environmental conditions.Collaboration and Communication
The products facilitate enhanced communication and collaboration among team members through prioritized task notifications and improved communication capabilities.Data Analysis and Visualization
Zebra AI also offers tools for rapid data analysis and visualization, such as the ability to build sales dashboards in seconds and generate actionable insights from raw data. This is particularly useful for business intelligence and decision-making. Overall, Zebra Technologies’ AI-driven products are aimed at enhancing the operational efficiency of businesses by leveraging advanced AI and data analysis capabilities. Zebra Technologies - User Interface and Experience
User-Friendly Interface
Zebra Technologies has focused on creating a user interface that is accessible and intuitive for a wide range of users. For instance, their Zebra AI platform, as described in the context of Zebra AI (though not directly from Zebra Technologies’ main website), allows anyone, regardless of their technical expertise, to upload data and generate dashboards instantly. This simplicity ensures that business analysts, BI consultants, and even CEOs can easily work with the platform without needing extensive technical knowledge.
Ease of Use
The tools provided by Zebra Technologies are designed to be straightforward and easy to use. The Zebra Mobile Computing AI Suite, for example, includes an AI data capture software development kit (SDK) and example applications that are optimized for select Zebra Android mobile devices. This suite enables frontline workers to capture workflow context and integrate it directly into their workflows, making it easy for them to access critical information and perform tasks efficiently.
Instant Insights and Visualizations
Zebra AI generates clear visualizations, summaries, and actionable recommendations from raw data quickly. Users can build sales dashboards in less than 15 seconds, and the platform supports natural language queries, allowing users to ask questions and receive instant answers. This feature ensures that users can quickly gain insights and make informed decisions without the need for manual reporting or complex data modeling.
Customization and Branding
The interface allows for flexibility and customization. Users can change report colors and fonts to align with their corporate branding, ensuring consistent branding across all assets. This customization is achieved with just a few clicks, making it user-friendly and efficient.
Collaboration Features
Zebra Technologies’ tools are designed to enhance collaboration. Users can share dashboards and AI-generated insights with their team, enabling everyone to work with the same source of truth. Features like Zebra Workcloud Sync allow frontline teams to communicate effectively through various robust communication features, including push-to-talk, Wi-Fi voice and video calling, and multimedia messaging.
Security and Data Privacy
The user interface prioritizes security and data privacy. Zebra AI ensures that user data is not used for training purposes, and it employs FIPS 140-2 compliant data encryption in-transit and at rest (AES-256). This emphasis on security helps users feel confident that their business data is secure and under their control.
Integration with Other Tools
Zebra Technologies’ AI tools integrate seamlessly with other business tools, such as Power BI. This integration allows for real-time insights and updates, making it easy to sync data and maintain a unified view across different platforms.
Conclusion
Overall, the user interface of Zebra Technologies’ AI-driven business tools is characterized by its ease of use, intuitive design, and strong focus on customization, collaboration, and data security. These features make the tools highly accessible and effective for a variety of users, from frontline retail workers to business executives.
Zebra Technologies - Key Features and Functionality
Zebra Technologies AI-Driven Business Tools
Zebra Technologies has introduced several AI-driven business tools that are transforming the way frontline retail and warehouse workers operate. Here are the main features and functionalities of these tools:
Zebra Mobile Computing AI Suite
This suite is designed to integrate AI vision capabilities into mobile applications, particularly for Zebra Android mobile devices.
- AI Data Capture SDK: This software development kit allows developers to create high-performance AI vision applications quickly. It includes trained models that can capture workflow context and integrate it into the system, enhancing operational efficiency.
- Solution Accelerators: These are ready-to-use sample applications and APIs that help in developing AI vision applications. For example, one sample app identifies barcodes in an image and highlights which ones require action, while another app captures product and label information from retail shelves by simply taking a photo.
- Product Recognizer and OCR/Text Recognizer: These tools detect and recognize text and characters in images with high accuracy, supporting various fonts, sizes, and lighting conditions. The Product Recognizer extracts key features of products for recognition, and the OCR/Text Recognizer decodes text from images.
Zebra Companion
Scheduled to launch in the second quarter of 2025, Zebra Companion is a suite of AI agents specifically designed for retail frontline workers.
- Knowledge Agent: Provides job aids and standard operating procedures (SOPs) to help workers perform their tasks more efficiently.
- Sales Agent: Offers product-related assistance, helping workers answer customer questions and make sales more effectively.
- Device Agent: Provides maintenance support for devices, ensuring they are always in working order.
- Merchandising Agent: Assesses shelf health, helping workers maintain optimal product display and inventory levels.
Integration and Collaboration
- PowerBI Integration: Zebra AI integrates seamlessly with PowerBI, allowing users to connect datasets, run DAX queries, and import data for analysis. This integration enables real-time insights and updates between tools.
- Data Sharing and Collaboration: Users can share dashboards and “data stories” with colleagues, enabling team members to view results, perform additional analyses, and ask follow-up questions. This feature promotes collaboration and ensures that all team members work with the same data.
AI-Powered Data Analysis and Visualization
- Zebra AI Platform: This platform automates complex data analyses and generates clear visualizations, summaries, and actionable recommendations. It supports various data formats (CSV, XLS, XLSX) and can build sales dashboards in seconds. Users can ask natural language questions and receive instant answers, helping them identify trends, find outliers, and make informed decisions.
- Security and Data Control: Zebra AI ensures data security with FIPS 140-2 compliant data encryption (AES-256) and does not use user data to train AI models. Users own and control their data, and it is not stored or used for any other purposes.
Workcloud and Other Solutions
- Workcloud Sync: This tool enhances team communication, ensuring that frontline workers are well-coordinated and informed.
- Dimensioning Mobile Parcel: This solution allows for rapid parcel measurement, streamlining logistics and inventory processes.
- EM45 RFID Enterprise Mobile Device: This device supports RFID capabilities, improving inventory tracking and management.
- MC3400 and MC3450 Mobile Computers: These devices are part of Zebra’s new lineup, optimized for AI vision applications and frontline operations.
- Modular Kiosk System: This system provides self-service options, enhancing customer experience and operational efficiency.
These tools collectively leverage AI to automate workflows, streamline processes, and boost efficiency for frontline workers in retail and other industries.
Zebra Technologies - Performance and Accuracy
Introduction
To evaluate the performance and accuracy of Zebra Technologies, particularly in the context of their AI-driven business tools, it’s important to distinguish between Zebra Technologies and Zebra AI, as they are distinct entities with different focuses.Zebra Technologies
Zebra Technologies is primarily known for its hardware and software solutions aimed at optimizing business operations, especially in sectors like retail, healthcare, and manufacturing. Here are some key points regarding their performance and accuracy:Operational Efficiency
Zebra Technologies has successfully helped companies like Rack Room Shoes and G3 Boats improve their operational efficiency through solutions such as Workcloud Task Management and mobile computing.Integration and Compatibility
Their solutions often integrate well with existing systems, but there can be limitations if the legacy systems are outdated. For instance, integrating AI with old inventory management systems can be challenging.Performance Testing
Zebra Technologies uses OpenText Enterprise Performance Engineering for thorough performance and load testing, ensuring their solutions can handle high demand and scalability.Accuracy in Data Analysis
While Zebra Technologies provides various tools for data analysis, the accuracy of these tools largely depends on the quality of the input data. Ensuring accurate and complete data inputs is crucial for reliable predictions and insights.Zebra AI
Zebra AI, on the other hand, is a separate entity focused on AI-powered business intelligence and data visualization.Speed and Ease of Use
Zebra AI excels in building sales dashboards quickly, often in under 15 seconds, without the need for extensive data modeling or complex processes. This makes it accessible to a wide range of users, from business analysts to CEOs.Data Security
Zebra AI prioritizes data security, ensuring that user data is not used for training machine learning models and is encrypted both in transit and at rest.Actionable Insights
The platform is designed to provide actionable insights rather than just visualizations, helping users spot trends and make informed decisions.Collaboration
Zebra AI facilitates collaboration by allowing users to share dashboards and AI-generated reports easily, ensuring everyone works with the same data.Limitations
The service has limitations based on the pricing tier, such as the number of AI questions that can be asked within a specific period. Once the limit is reached, users can review existing results but cannot pose new questions or upload additional data.Areas for Improvement
Data Quality
Both Zebra Technologies and Zebra AI emphasize the importance of high-quality data inputs for accurate results. Ensuring that the data is clean, complete, and relevant is crucial for the effectiveness of these tools.Legacy System Integration
There is a need for better integration with legacy systems, especially for older inventory management or demand forecasting solutions. This can be a significant barrier to fully leveraging AI capabilities.User Education
There is a recognized need for educating users about how AI works and how to use it effectively. This includes understanding the right AI models for specific tasks and ensuring accurate data inputs.Conclusion
In summary, Zebra Technologies and Zebra AI demonstrate strong performance in their respective areas, with a focus on operational efficiency, data analysis, and user-friendly AI-driven tools. However, they also face challenges related to data quality, legacy system integration, and user education. Zebra Technologies - Pricing and Plans
Zebra AI (Not a Zebra Technologies Product)
Zebra AI is a separate entity that offers an AI-powered platform for data analysis. Here’s a breakdown of their pricing structure:Free Plan
- $0
- 1 user
- Unlimited files
- 3 connections to Power BI
- 5 AI interactions per day
- Unlimited dashboard and insight sharing.
Personal Plan
- $32 per month
- 1 user
- Unlimited files
- Unlimited connections to Power BI
- 500 AI interactions per user per month
- Unlimited dashboard and insight sharing
- Secured sharing within the organization
- No Zebra BI watermark.
Business Plan
- $95 per month
- Up to 5 users
- Unlimited files
- Unlimited connections to Power BI
- 1000 AI interactions per user per month
- Unlimited dashboard and insight sharing
- Secured sharing within the organization
- No Zebra BI watermark.
Enterprise Plan
- Custom pricing
- Tailored number of users
- Unlimited files
- Unlimited connections to Power BI
- Tailored number of AI interactions
- Unlimited dashboard and insight sharing
- Corporate branding
- Training & onboarding
- Premium support
- Advanced compliance, encryption, and privacy controls
- Exclusive Azure resources, regional hosting, and enhanced security.
Zebra Technologies AI Solutions
Zebra Technologies, on the other hand, has introduced several AI solutions specifically for the retail industry, but these do not have a publicly listed pricing structure in the same way as Zebra AI.Zebra Mobile Computing AI Suite and Zebra Companion
These solutions include various AI agents such as Knowledge, Sales, Device, and Merchandising agents, aimed at enhancing frontline retail operations. However, there is no detailed pricing information available for these specific tools.Other Solutions
Zebra Technologies also offers other solutions like Workcloud Sync, Dimensioning Mobile Parcel, EM45 RFID Enterprise Mobile device, and new mobile computers (MC3400 and MC3450), but again, no pricing details are provided for these products in the available sources. If you are looking for specific pricing for Zebra Technologies’ AI solutions, it would be best to contact their sales team directly for more detailed information. Zebra Technologies - Integration and Compatibility
Zebra Technologies Integration of Business Tools and AI-Driven Products
Cross-Platform Compatibility
Zebra Technologies is committed to supporting multiple operating systems, particularly in the realm of enterprise mobile computing. For instance, their devices support a range of Android versions, including Android 8, 10, 11, 13, and 14. This broad compatibility ensures that businesses can use Zebra’s solutions regardless of the OS they are transitioning to or currently using.iFactr Platform
The iFactr platform, now transitioned to an open-source model, enables cross-platform mobile application development. This allows organizations to develop applications once and deploy them across different OS systems, including Android, iOS, and legacy Microsoft-based devices. This approach reduces the cost and friction associated with supporting multiple OS versions, making it easier for businesses to focus on innovative capabilities and workflows.Integration with Other Tools and Platforms
Zebra Technologies’ solutions are integrated with various third-party tools and platforms to enhance operational efficiency. For example, the MotionWorks Enterprise platform integrates with ServiceNow’s Hardware Asset Management (HAM) solution. This integration allows businesses to track and manage the lifecycle of their physical assets, including vehicles, tools, and equipment, using real-time location capture technologies like RFID and Bluetooth Low-Energy (BLE).AI and Machine Learning Integrations
Zebra’s AI solutions are integrated into frontline tools and smart devices, optimizing workflows and streamlining operations. These solutions leverage partnerships with industry leaders like Google, Microsoft, and Qualcomm. For instance, Zebra’s AI integrates seamlessly with open-source models such as Google’s MLKit and Qualcomm’s AI Hub, enabling partners and customers to explore innovative solutions easily.Developer Enablement
Zebra provides an AI software development kit (SDK) that allows developers to collect data, train AI models, and deploy them across any Zebra device. This SDK supports a full end-to-end AI pipeline, making it easier for developers to create and deploy their own AI applications and solutions. Additionally, Zebra’s development of AI APIs for cloud, hybrid, or edge solutions provides an easy-to-use ecosystem for partners to integrate into any business application.Industry-Specific Solutions
Zebra’s solutions are tailored to meet the specific needs of various industries, including retail, healthcare, manufacturing, and logistics. These industry-specific solutions ensure that businesses can address their unique challenges effectively, whether it involves inventory management, asset tracking, or order fulfillment.Conclusion
In summary, Zebra Technologies ensures broad compatibility and integration of its products through cross-platform support, open-source development environments, and strategic integrations with other tools and platforms. This approach helps businesses streamline their operations, enhance efficiency, and make informed decisions with real-time data visibility. Zebra Technologies - Customer Support and Resources
Support Resources
Zebra provides several online tools and resources to help customers resolve issues and get the most out of their devices. Here are some key resources:
Device Diagnostic Tool
This tool allows users to test and diagnose the main operability of Zebra mobile computers with a simple press of a button. It helps determine whether an issue can be fixed onsite or if the device needs to be sent for repair.
Support and Downloads
Customers can access drivers, software, manuals, knowledge articles, how-to videos, firmware, and more through the Zebra website. This section also includes product support, support resources, and support notifications.
Zebra VisibilityIQ OneCare
This is a configurable cloud-based tool that extends support visibility beyond repair metrics. It allows customers to view repair, technical support, contracts, and LifeGuard™ Analytics reports, all with quick reference status color-coding indicating actions to be taken.
AI-Specific Support
For the new AI solutions, such as the Zebra Mobile Computing AI Suite and Zebra Companion, Zebra ensures that customers have the necessary support to integrate and use these tools effectively.
Zebra Companion
This suite of AI agents, including Knowledge, Sales, Device, and Merchandising agents, provides frontline workers with instant access to critical information and troubleshooting assistance. While Zebra Companion is set to launch in the second quarter of 2025, select customers can participate in an early access pilot program to ensure a smooth rollout.
Collaboration and Co-Innovation
Zebra collaborates with customers and partners to enhance AI and GenAI capabilities. This collaborative approach helps in automating workflows, streamlining processes, and boosting efficiency, ensuring that the solutions meet the specific needs of retail frontline workers.
Additional Resources
Zebra also offers various other resources to support the integration and use of their AI-driven products:
Documentation and Guides
Detailed documentation and guides are available to help users understand and implement the new AI solutions. For example, the Merchandising agent, developed as a co-innovation project, will be showcased at Zebra’s NRF booth, demonstrating its capabilities in action.
Technical Support
Zebra technical support experts are available to troubleshoot issues over the phone, using data from diagnostic tools to resolve problems efficiently. This ensures that devices remain operational in the field with minimal downtime.
By providing these extensive support options and resources, Zebra Technologies aims to ensure that customers can effectively use and benefit from their AI-driven business tools.
Zebra Technologies - Pros and Cons
Advantages
Efficiency and Automation
Zebra’s AI tools, such as the Zebra Mobile Computing AI Suite, are designed to automate workflows and streamline processes for frontline workers. This suite includes AI data capture software and integrates with AI agents to capture workflow context, making tasks more efficient and reducing the workload on employees.
Enhanced Decision-Making
Zebra’s AI solutions provide real-time insights and analytics, enabling better decision-making. For instance, their Prescriptive Analytics solution helps detect in-store inventory and sales anomalies, alerting the right personnel to take action.
User-Friendly Data Analysis
Zebra AI offers a platform that simplifies data analysis, allowing users to build sales dashboards in seconds and gain actionable insights without needing extensive technical expertise. This platform supports natural language queries, making it accessible to a wide range of users.
Integration and Collaboration
Zebra’s tools integrate seamlessly with other systems, such as Power BI, and allow for easy collaboration among team members. Users can share dashboards and AI-generated insights, ensuring everyone works with the same data.
Generative AI Capabilities
Zebra is incorporating generative AI to provide frontline workers with on-demand access to information, reducing the time to competency and improving customer interactions. This includes feeding AI models with standard operating procedures and product knowledge, making it an invaluable resource for employees.
Security and Compliance
Zebra AI prioritizes data security, ensuring that user data is not used for training AI models and is encrypted both in transit and at rest. This aligns with high standards such as FIPS 140-2 compliance.
Disadvantages
High Dependence on Key Markets
Zebra Technologies has a high dependence on specific markets, such as retail, healthcare, and manufacturing. Economic fluctuations or changes in these markets could impact the company’s revenue and stability.
Complex Product Lines
Zebra’s product portfolio is diverse and complex, which can make it challenging for some users to fully utilize all the features and capabilities. This complexity may require additional training or support.
High R&D Costs
The development and integration of advanced AI technologies come with significant research and development costs. These costs can be a burden and may affect the pricing of Zebra’s products and services.
Intense Competition
Zebra faces intense competition from other technology companies, such as Honeywell and Datalogic, which offer similar products and services. This competition can make it challenging for Zebra to maintain market share and innovate ahead of competitors.
In summary, while Zebra Technologies’ AI-driven tools offer significant advantages in terms of efficiency, decision-making, and user-friendliness, they also come with some challenges related to market dependence, product complexity, and high R&D costs.
Zebra Technologies - Comparison with Competitors
Zebra Technologies’ Unique Features
Zebra Technologies has recently introduced the Zebra Mobile Computing AI Suite, which is specifically designed for frontline retail workers. This suite includes an AI data capture software development kit (SDK) and example applications for select Zebra Android mobile devices. It integrates with Zebra Companion, a set of AI agents aimed at automating workflows, streamlining processes, and boosting efficiency. Another notable product is Zebra AI, an AI-powered business intelligence tool that simplifies and speeds up data analysis. Zebra AI allows users to build sales dashboards in seconds, analyze data deviations, and generate actionable insights without the need for manual reporting or additional software. It also emphasizes security, with FIPS 140-2 compliant data encryption and the assurance that users own and control their data.Competitors and Alternatives
Data Capture and RFID
In the data capture and RFID segment, Zebra Technologies competes with companies like Honeywell and Datalogic, which offer a broad portfolio of barcode scanning products. Smaller competitors include Code Corporation, Fujian Newland, and Opticon.Mobile Computing
In mobile computing, Zebra faces competition from companies such as Apple, Datalogic, Honeywell, Panasonic, and Samsung. These competitors offer a range of devices, including ruggedized devices for enterprise use and broader consumer and commercial applications.Business Intelligence and Data Analysis
For business intelligence and data analysis, Zebra AI stands out but has alternatives. For instance, tools like Power BI by Microsoft and Tableau by Salesforce offer comprehensive data analysis and visualization capabilities. However, Zebra AI’s unique selling point is its ease of use and instant dashboard creation, making it accessible to a wider range of users regardless of their technical expertise.Intelligent Automation
In the realm of intelligent automation, Zebra’s solutions, such as SmartSight, leverage computer vision and augmented reality to optimize business operations. Competitors in this space include companies focusing on IoT, mobility, and cloud-based technologies. For example, Cisco and Hewlett-Packard Enterprise are significant players in the WLAN and location solutions markets, which are integral to intelligent automation.Key Differentiators
- Integration and Ease of Use: Zebra AI’s ability to build sales dashboards in seconds and its user-friendly interface make it a standout in the business intelligence category.
- Industry-Specific Solutions: Zebra’s AI tools, such as the Zebra Mobile Computing AI Suite, are specifically tailored for frontline retail workers, offering context-specific workflow automation.
- Security and Data Control: Zebra AI ensures high security standards, including data encryption and user control over data, which is a critical factor for businesses.
Conclusion
Zebra Technologies offers a range of AI-driven products that cater to specific business needs, particularly in retail and data analysis. While competitors like Honeywell, Datalogic, and larger tech companies like Apple and Samsung exist in various segments, Zebra’s focus on ease of use, industry-specific solutions, and strong security features make its products unique and valuable in the market. Zebra Technologies - Frequently Asked Questions
Frequently Asked Questions about Zebra Technologies’ AI-Driven Business Tools
What is Zebra’s Mobile Computing AI Suite, and how does it benefit frontline retail workers?
Zebra’s Mobile Computing AI Suite is a set of artificial intelligence tools designed for frontline retail workers. This suite includes an AI data capture software development kit (SDK) and example applications for select Zebra Android mobile devices. It allows workers to capture workflow context and integrate it directly into Zebra Companion, a new suite of AI agents aimed at enhancing retail frontline operations. This integration helps automate workflows, streamline processes, and boost efficiency.How does Zebra AI handle data security and privacy?
Zebra AI takes data security very seriously. Data is encrypted using SSL/TLS for data in transit and AES-256 for data at rest. Uploaded data is stored temporarily in the Azure cloud during the session and is permanently deleted once the session ends. Zebra AI does not use customer data for AI model training and complies with GDPR and other international data protection laws. Users have full control over their data and can request access, correction, or deletion at any time.What types of analyses and visualizations can Zebra AI generate?
Zebra AI can generate a variety of visualizations, including Pin charts, Line charts, Bar charts, Waterfall charts, and Integrated charts. These visualizations are based on the data uploaded and can display one or two measures depending on the chart type. The platform automatically identifies key trends and offers AI-driven business advice. Users can ask specific questions, such as “Show me an integrated chart showing total sales this year vs last year by region,” to get targeted insights.Can I customize Zebra AI to fit my business needs?
Yes, Zebra AI is highly customizable. Users can apply global filters, customize visual styles, text fonts, and colors to align with their corporate branding. The platform allows users to focus on specific metrics or business needs, making it adaptable to different industries. Future updates will include more options for visual customization, such as multi-page dashboards and interactive elements.How does Zebra AI ensure the accuracy of its insights and avoid hallucinations?
Zebra AI ensures accuracy through rigorous data processing and analysis techniques. It uses automatic data cleaning, format checks, and consistency validations before conducting any analysis. The platform also allows users to validate AI-generated insights by reviewing the underlying data and statistical calculations using the “explanation” button. This transparency helps minimize hallucinations and improve the accuracy of the insights.How user-friendly is Zebra AI, and what resources are available for new users?
Zebra AI is designed to be highly user-friendly, catering to both experienced data analysts and non-technical users. The platform uses natural language processing, allowing users to interact with it by asking questions in plain English. For onboarding, Zebra AI offers step-by-step guides, tutorial videos, demo walkthroughs, live webinars, and personalized onboarding sessions for enterprise customers. These resources help new users get familiar with the key features quickly.How does Zebra AI handle large datasets and multiple concurrent users?
Zebra AI is optimized for high performance, even with large datasets and multiple users. The platform uses cloud-based processing on Microsoft Azure, which enables it to scale resources dynamically based on data size and user activity. To maintain performance, Zebra AI limits individual dataset sizes to 50MB per upload and recommends keeping the number of columns in datasets to around 25. The platform continuously monitors system performance to ensure efficiency.Can I continue my analysis from where I left off in a previous session?
Yes, Zebra AI stores “stories” that include your chat history and generated dashboards in its database. However, to resume the analysis, you need to reconnect the dataset. While Zebra AI does not learn from previous sessions or retain user-specific data, its built-in analytics and feedback loops help improve the tool at a product level. After an analysis session, new data cannot be added unless the session is restarted with a fresh dataset upload.How does Zebra AI support collaboration among team members?
Zebra AI enhances collaboration by allowing users to share dashboards and AI chats. This enables the entire team to work with the same source of truth, promoting seamless collaboration. Users can ask follow-up questions and engage further with the AI, even if they lack deep data knowledge. The platform also supports exporting analyses to PowerPoint and Excel for further customization and presentation.What support options are available if I encounter issues or have questions while using Zebra AI?
If you encounter issues or have questions, Zebra AI provides several support options. Free users can access the FAQ or submit support tickets via email. Paid users receive priority support with faster response times. Additionally, Zebra AI uses specialized error-tracking services to log and resolve any bugs or crashes quickly. Live webinars and personalized onboarding sessions are also available for enterprise customers.