Degreed - Detailed Review
Career Tools
Degreed - Product Overview
Degreed Overview
Degreed is an AI-driven learning experience platform that focuses on upskilling and professional development, making it an invaluable tool in the career tools category.Primary Function
Degreed’s primary function is to help organizations and individuals identify, build, and activate the skills necessary for their current and future roles. The platform uses AI to pinpoint critical skill gaps, provide personalized learning recommendations, and integrate with various HR, talent, and learning management systems to ensure a cohesive skill development strategy.Target Audience
Degreed’s target audience is diverse and includes:Individual Learners
Professionals seeking to upskill or reskill to advance their careers or pursue personal development goals.Organizations
Companies looking to upskill their workforce, ranging from small startups to large corporations across various sectors.Professionals in Transition
Those switching industries or roles who need new skills and certifications.Lifelong Learners
Individuals passionate about continuous learning and personal growth.Global Audience
Learners and organizations from different countries and cultural backgrounds.Key Features
Degreed offers several key features that make it a comprehensive upskilling platform:Personalized Learning Paths
AI algorithms create customized learning paths based on users’ skills, interests, and career goals.Curated Content
Access to high-quality courses, articles, videos, and other resources from top universities, industry experts, and leading organizations.Skill Tracking and Certification
Users can track their skills development and earn certifications for completing courses and projects.Collaborative Learning
Opportunities to connect with peers, mentors, and experts for project collaboration, knowledge sharing, and feedback.Integration with HR Systems
Seamless integration with HR systems and learning management platforms to streamline employee learning and development initiatives.Skill Intelligence
AI-powered tools to identify skill gaps and emerging trends, providing real-time insights to focus upskilling efforts.Experiential Learning
Opportunities for on-the-job skill activation through projects, new assignments, or mentorship programs. Overall, Degreed is a powerful tool that helps both individuals and organizations stay ahead by continuously developing and activating the skills needed for success. Degreed - User Interface and Experience
User Interface of Degreed
The user interface of Degreed, an AI-driven learning and upskilling platform, is crafted to be intuitive and user-friendly, focusing on engagement and ease of use.
Interface Options and Customization
Degreed offers a range of interface options to cater to different user preferences. Users can benefit from multilanguage support, ready-made themes, and the ability to customize various settings such as language, location, and learning accessibility.
The platform also supports mobile learning, both online and offline, ensuring that users can access content anywhere, anytime. This flexibility is particularly useful for deskless workers who can use voice-to-text or send photos to the AI chat thread from a mobile device.
AI-Driven Features
The interface is enhanced by AI features, such as the Degreed Assistant, which acts as a personal, real-time learning coach. This AI chat tool helps users find niche content, curate content and pathways, and supports employees in their development goals. The AI integration also includes intelligent recommendations, content translation, and predictive analysis, making the learning experience more personalized and efficient.
Learning and Engagement
The platform incorporates various formats to keep users engaged, including course discussions, gamification elements like badges and leaderboards, and social formats. Users can participate in asynchronous self-paced learning, synchronous virtual classrooms, and blended learning, providing a versatile learning environment.
Feedback and Ratings
Degreed’s interface includes features like Peer Ratings, which allow users to request and receive feedback from their peers on specific skills. This feature provides a 360-degree view of an individual’s skills, including feedback from peers, managers, self-ratings, and assessments.
Reports and Analytics
The platform offers comprehensive reporting and analytics tools, including automated report scheduling, dashboards, and graphic reports. These tools help users and administrators track progress, identify skill gaps, and measure the impact of learning initiatives.
Ease of Use
The interface is designed to be user-friendly, with features like bulk user actions, automated enrollment, and self-enrollment options that simplify administrative tasks. The system permissions and role assignments ensure that users have access to the relevant features and content without unnecessary complexity.
Conclusion
Overall, Degreed’s user interface is built to be engaging, easy to use, and highly customizable, leveraging AI to provide a personalized and effective learning experience. The platform’s focus on skill development, feedback, and analytics ensures that users can develop their skills efficiently and effectively.
Degreed - Key Features and Functionality
Degreed: An AI-Driven Learning Experience Platform
Degreed offers a range of features designed to enhance skill development, career growth, and organizational performance. Here are the main features and how they work:
Pinpointing Skill Gaps
Degreed uses AI-powered skill intelligence to identify critical skill gaps and emerging trends within an organization. This feature helps HR leaders and managers anticipate the skills their workforce needs, addressing the challenge that 90% of HR leaders face in effectively anticipating these needs.
Personalized Learning
The platform provides personalized learning experiences linked to career opportunities. Through AI-driven personalization, Degreed Maestro ensures that learning pathways are customized to individual roles and career goals. This includes cohort-based learning, mentorship, and certifications, all aligned with emerging needs and business-critical skills.
Integration and Harmonization of Data
Degreed integrates skill data from various learning, talent, HR, and business systems. This harmonization, powered by AI, allows organizations to pinpoint the skills their people need next, ensuring a connected and coherent learning ecosystem.
Mentorship and Career Connections
With the integration of Tribute’s Career Connections app, Degreed offers mentorship and professional development opportunities. Advanced AI algorithms match employees with personalized learning opportunities, mentorship programs, and career advancement resources, all accessible within Degreed Pathways.
Automated Administration
AI-powered automation reduces the administrative burden of delivering and tracking learning. Automations ensure that the right learning content is delivered to the right employees at the right time, streamlining operations and boosting efficiency. Features include easy-to-build workflows, nudges, and messages.
Measurement and ROI Tracking
Degreed standardizes and integrates learning data across platforms, using AI to provide real-time tracking of progress and impact. This allows organizations to measure the effectiveness of their learning and development initiatives, maximize ROI, and make informed, data-driven decisions.
Learning Pathways and Plans
The platform enables the creation of learning pathways and plans using high-powered search and AI-chat functionality. Leaders and experts can create curricula, guide experiences, and validate readiness. Users can also generate badges to verify achievements and use profiles to signal readiness.
Skills Graph and Resource Management
Degreed features a skills graph that maps the relationships between skills, content, people, and experiences. Users can capture, curate, and share learning resources from any website using a browser extension. The platform also allows for the organization of resources and the sharing of content.
API and System Integration
Degreed can be integrated with Learning Management Systems (LMS), Human Capital Management (HCM) systems, and other platforms through APIs. This ensures a connected ecosystem where learning data is seamlessly shared and utilized across different systems.
Personalized Feed and Content Recommendations
Users receive a curated feed of content and resource recommendations based on their preferences, skills, interests, and learning history. This personalized feed helps in focusing on core capabilities and knowledge areas essential for achieving strategic goals.
Ratings and Assessments
The platform includes self-assessments to evaluate the quality and relevance of content, courses, videos, and articles. This feedback mechanism helps in maintaining high-quality learning resources and ensuring they remain relevant to the learners’ needs.
These features collectively ensure that Degreed provides a comprehensive and AI-driven learning experience that is both practical and impactful for career development and organizational growth.
Degreed - Performance and Accuracy
Evaluating Degreed’s Performance and Accuracy in AI-Driven Career Tools
Performance
Degreed’s AI-driven platform is highly regarded for its ability to streamline and personalize the learning experience. Here are some performance highlights:- Skill Gap Analysis: Degreed uses AI to pinpoint critical skill gaps and emerging trends, allowing businesses to focus resources on the most needed areas. This feature is particularly effective in identifying and addressing skill deficiencies across the organization.
- Personalized Learning: The platform provides personalized learning pathways linked to career opportunities, ensuring that employees receive relevant and timely training. This personalization is achieved through AI-driven insights that align learning with individual roles and career goals.
- Automation and Efficiency: Degreed’s AI-powered automation reduces the administrative burden of delivering and tracking learning, ensuring the right learning content reaches the right employees at the right time. This automation enhances operational efficiency and engagement.
- Measurement and ROI Tracking: The platform integrates learning data across various systems, using AI to track progress and impact in real-time. This allows organizations to measure the effectiveness of their learning and development initiatives and make informed decisions.
Accuracy
The accuracy of Degreed’s AI-driven tools is a critical factor in their effectiveness:- Data Quality: Degreed’s AI models rely on high-quality data to generate accurate insights. The platform harmonizes skill data from various systems, ensuring that the information used is comprehensive and reliable.
- Skills Inference and Taxonomy: The AI enhances skills inference and taxonomy normalization, which simplifies the management of complex skills data and ensures that the skills identified are accurate and relevant.
- Real-Time Insights: The platform provides real-time tracking of progress and impact, which helps in maintaining the accuracy of the learning outcomes and skill development metrics.
Limitations and Areas for Improvement
While Degreed’s platform is highly advanced, there are some potential limitations and areas for improvement:- Data Bias: As with any AI system, there is a risk of algorithmic bias if the data used to train the models is non-representative or contains undesired associations. Ensuring the quality and diversity of the data is crucial to avoid systematic unfairness in the recommendations and insights provided.
- Dependence on Data Quality: The accuracy of Degreed’s AI insights is heavily dependent on the quality of the data fed into the system. Poor or incomplete data can lead to inaccurate or misleading recommendations.
- Continuous Validation: To maintain accuracy, it is essential to continuously validate and update the AI models with new data and feedback. This ensures that the insights remain relevant and effective over time.
Degreed - Pricing and Plans
Plans and Pricing
- Degreed for Enterprise: This plan is tailored for businesses and organizations. It operates on a Software-as-a-Service (SaaS) model with annual contracts that are aligned to the organization’s size. The pricing for these plans is custom and not publicly disclosed, requiring direct contact with Degreed for a quote.
Specific Plans
- LXP (Learning Experience Platform): This plan offers a comprehensive learning experience, allowing organizations to build and unify their training ecosystems. It includes features like personalized learning experiences, access to a wide range of learning resources, and budget management capabilities. Pricing is custom.
- LXP : An enhanced version of the LXP, with additional features that are not specified publicly. Pricing is also custom.
- Academies: This plan is focused on specific learning programs or academies within an organization. Pricing is custom.
- Content Marketplace: This plan provides access to a marketplace of learning content. Again, the pricing is custom.
Free Option
- Degreed for Individuals: Degreed offers a free version for individuals who want to upskill and reskill. This free platform allows users to learn from various online resources, build in-demand skills, and showcase their skills profile. It includes features like personalized learning recommendations, skill benchmarking, and a lifelong learning profile.
Key Features Across Plans
- Budget Management: Organizations can allocate and track learning budgets efficiently.
- Activity Tracking: Track learner activities and engagement.
- Cohort-Based Learning: Facilitates group learning and collaboration.
- Integrations: Integrates with third-party applications like Workday Learning, edX, and others.
For precise pricing details, it is recommended to contact Degreed directly, as the pricing models are customized based on the organization’s needs and size.
Degreed - Integration and Compatibility
Degreed Integration Capabilities
Degreed, an AI-driven learning experience platform, integrates seamlessly with a variety of tools and systems to enhance its functionality and user experience. Here’s a breakdown of its integration capabilities and compatibility across different platforms and devices:
Integrations with Other Tools
Degreed integrates with several prominent learning and skill development platforms to provide a comprehensive learning ecosystem. For example:
- DataCamp: Degreed integrates with DataCamp to offer hands-on learning experiences in data science, machine learning, and other technologies. This integration allows for the creation of custom learning pathways, skill assessments, and personalized recommendations.
- Skillsoft: The integration with Skillsoft adds over 1,250 expertly curated learning paths to Degreed. This includes scenario-based content, Aspire Journeys, and courses on various skills such as machine learning, design thinking, and business skills. The integration enables automated content management, single sign-on (SSO), and deep links for seamless access to Skillsoft content within Degreed.
Compatibility Across Platforms and Devices
Degreed is compatible with a range of platforms and devices to ensure widespread accessibility:
- Web App: The Degreed Web App is responsive and works on the latest versions of major browsers including Chrome, Microsoft Edge (Chromium-based), Firefox, and Safari (Apple only). It is recommended to use the latest OS available for your machine.
- Mobile App: Degreed supports the latest major version and the two preceding major versions of Android, and the latest major version and the immediate preceding major version of iOS. If a device is no longer supported due to OS limitations, users can access Degreed through a supported mobile browser.
- Single Sign-On (SSO): Degreed supports SSO, which minimizes login blockers and ensures a seamless user experience across different systems and devices.
System Requirements
To ensure optimal performance, Degreed has specific system requirements:
- Operating Systems: Degreed is compatible with the latest versions of Windows and macOS.
- Browsers: Supported browsers include Chrome, Microsoft Edge (Chromium-based), Firefox, and Safari.
- Unsupported Browsers: Internet Explorer 11 and Microsoft Edge Legacy are not supported.
Additional Features
Degreed’s integration approach also includes automated content management, where content information is synchronized daily to ensure users have access to the latest materials. This integration also allows for tracking learner completions, assessment scores, and duration, which can be sent to the Learning Management System (LMS), Learning Record Store (LRS), or other preferred systems of record.
In summary, Degreed’s integrations with other tools and its compatibility across various platforms and devices make it a versatile and accessible learning solution for organizations looking to upskill and reskill their workforce.
Degreed - Customer Support and Resources
Degreed Customer Support
Degreed, a leading platform in the career tools and AI-driven learning category, offers a comprehensive array of customer support options and additional resources to ensure users receive the help they need efficiently.Customer Support Options
Degreed provides several ways for users to contact their technical support team:24/7 Support Availability
Technical Support is available 24 hours a day, 7 days a week. Users can reach out via phone, the “Report a Problem” form within the Degreed platform, or the “Contact Us” button located in the footer of Knowledge Center pages.
Report a Problem Form
This option is available on content cards, allowing users to quickly report any issues they encounter.
Help Button
Located at the bottom right of Knowledge Center articles, this button provides access to additional articles and a contact form for support.
Help Widget
Available in the bottom right corner of all pages inside the Degreed platform, this widget is accessible to logged-in Degreed clients. If the widget is not visible, users can contact their Degreed account team to enable it.
Additional Resources
Degreed offers a variety of resources to support users in resolving issues and optimizing their use of the platform:Degreed Incident Management Process
This process outlines how Degreed detects, documents, analyzes, mitigates, reviews, and reflects on incidents affecting the platform.
Current Known Issues
A list of high-priority issues (P1 and P2) that are updated with every product release, helping users stay informed about ongoing problems.
Technical Support: Bug Reporting and Triage
A detailed guide on how to submit bug reports and the triage process followed by the technical support team.
Support Knowledge Articles
Articles written by the Degreed Support Team to provide solutions and guidance for common help questions.
Support Escalation
Guidelines on how and when to escalate bugs or issues to ensure timely resolution.
Degreed Status Page
This page provides real-time updates on incidents such as outages and performance issues across all data centers.
FAQs
Frequently asked questions and answers addressing common queries from users.
AI-Enhanced Innovations
Degreed has introduced several AI-enhanced features to enhance user experience and support:Degreed Maestro
The next generation of Degreed’s in-app AI, which includes virtual voice and text coaching for skill proficiency, executive coaching, and career development. This AI can be integrated into pathways, plans, and academies to provide personalized coaching.
Skills Inference and Skills Management
AI capabilities that allow learning administrators to automatically tag content with relevant skills and proficiency levels, ensuring consistent skill labels across connected systems.
Automations
AI-driven automations streamline the administrative burden of delivering targeted learning recommendations and campaigns, along with reminder nudges to keep learners engaged.
These resources and support options are designed to ensure that users can effectively utilize the Degreed platform and address any issues that may arise.
Degreed - Pros and Cons
Advantages of Degreed
Degreed offers several significant advantages in the career tools and AI-driven product category:Personalized Learning and Career Development
Degreed provides a highly personalized learning experience, using AI to measure and track skill development over time. This allows for automatic matching of employees to relevant career opportunities based on their existing skills and areas where they want to grow.Real-Time Skill Data and Analytics
The platform uses real-time data on employees’ skills to help HR and talent executives, business leaders, and team managers make informed decisions. It pinpoints critical skill gaps and emerging trends, enabling organizations to anticipate the skills their workforce needs.Engagement and User-Centric Approach
Degreed engages workers continuously, generating information that influences opportunity matching. Unlike traditional talent management systems that are used infrequently, Degreed puts the worker at the center of the talent strategy, prioritizing their needs and increasing employee engagement.Integrated Learning Experience
The platform integrates seamlessly with various business-critical tools and platforms, making implementation smooth and efficient. It offers a comprehensive learning experience that includes onboarding, compliance, performance, upskilling, and reskilling, all aligned with business-critical needs.Dynamic Opportunity Marketplace
Degreed features a dynamic opportunity marketplace that connects workers to projects, gigs, and assignments crucial to the business. This helps stretch employees’ skills and advance their careers through experiential learning opportunities such as tasks, projects, stretch assignments, shadowing, or mentorships.Portable Skills Profile
Employees can create a portable skills profile to convey the transferable skills they’ve developed throughout their lifetime, which is beneficial for career growth and job transitions.Disadvantages of Degreed
While Degreed offers numerous benefits, there are some potential drawbacks to consider:Technical Issues
Some users have reported encountering glitches on the mobile application, which can affect the user experience.Cost and Pricing
Pricing for Degreed is only available via a direct quote from their website, which might make it difficult for some organizations to budget or compare costs with other solutions without initial contact.Implementation and Integration
Although Degreed integrates well with many systems, the process of setting up and integrating the platform can still be time-consuming and may require significant IT support, especially for larger or more complex organizations.User Adoption
As with any new system, there may be a learning curve for employees and managers to fully utilize the features of Degreed. Ensuring widespread adoption and consistent use can be a challenge. By weighing these advantages and disadvantages, organizations can make an informed decision about whether Degreed aligns with their needs for career development and skill-building. Degreed - Comparison with Competitors
Unique Features of Degreed
- Degreed Assistant: This AI chat tool is a standout feature, enabling interactive conversations about learning content and development goals. It helps users find niche content, curate content and pathways efficiently, and acts as a personal, real-time learning coach, especially beneficial for deskless workers.
- AI-Assisted Skills Taxonomy: Degreed enhances skills taxonomy creation and skill inference tools, allowing organizations to analyze job descriptions and add mentioned and inferred skills to user profiles and organization-wide taxonomies. This automates much of the manual work involved in skills management.
- Personalization and Automation: Degreed integrates AI to provide a highly personalized learning experience, automate job application submissions, and offer advanced job-matching algorithms. This personalization extends to content curation and learning plans, saving significant time for content designers and learning leaders.
Alternative Options
iMocha
- Skills Intelligence Platform: iMocha offers a data-driven approach to skills assessment, validation, and inventory management. It provides pre-built assessments, a well-designed skills taxonomy feature, and AI-driven skills-matching to identify suitable learning opportunities and career paths. iMocha is particularly strong in talent matching and skills benchmarking against industry standards.
- Advanced Features: iMocha’s focus on skills assessment and validation makes it a strong alternative for organizations needing detailed skills analysis and competency validation.
EdCast
- Learning Experience Platform (LXP): EdCast provides a highly personalized, AI-driven learning experience across all employees. It facilitates access to expert content, skills development, and continuous learning opportunities. EdCast also supports content curation, social learning, and unified learning, skilling, and career mobility.
- Integration: EdCast can be integrated with any system, making it versatile for businesses looking to reskill their workforce and drive performance.
Docebo
- Although not detailed in the sources provided, Docebo is another alternative mentioned. It is known for its learning management system (LMS) and learning experience platform (LXP) capabilities, offering personalized learning paths and advanced analytics to support workforce development.
Key Differences
- Focus on Skills Management: Degreed and iMocha both focus heavily on skills management, but iMocha delves deeper into skills assessment, validation, and benchmarking. Degreed, on the other hand, emphasizes automation and personalization in learning content and development goals.
- Learning Experience: EdCast and Degreed both offer AI-driven learning experiences, but EdCast places a strong emphasis on content curation, social learning, and unified career mobility. Degreed’s strength lies in its Degreed Assistant and automated skills taxonomy creation.
- Integration and Versatility: EdCast’s ability to integrate with any system makes it a versatile option for businesses, while Degreed’s integration is more focused on enhancing its own platform’s capabilities.
Conclusion
Degreed stands out with its Degreed Assistant and advanced skills taxonomy features, making it a strong choice for organizations seeking to automate and personalize learning and development. However, alternatives like iMocha and EdCast offer unique strengths in skills intelligence, talent matching, and integrated learning experiences, respectively. The choice between these platforms depends on the specific needs of the organization, such as the depth of skills analysis required or the level of integration needed with existing systems. Degreed - Frequently Asked Questions
Frequently Asked Questions about Degreed
How does Degreed use AI to personalize the learning experience?
Degreed utilizes AI to assess skills, provide content recommendations, and reassess skills after learning. This AI-driven approach helps in creating personalized learning pathways based on employees’ goals, interests, and capabilities. For example, Degreed’s AI can recommend courses, videos, podcasts, and other content that align with an individual’s career aspirations and skill gaps.What is Degreed Maestro, and how does it support career development?
Degreed Maestro is a virtual coach powered by AI that orchestrates executive coaching, targeted skill review, and career development. Maestro retains past conversations and applies personalized context each time a user engages with it. It helps users find skill-related content, update their skills, curate learning pathways, and recommend content. Future enhancements include creating custom virtual coaches and expanding Maestro to the Degreed mobile app.How does Degreed help in identifying and closing skill gaps?
Degreed uses AI-powered skill intelligence to pinpoint critical skill gaps and emerging trends. The platform allows organizations to assess, infer, and manage skills effectively. It provides personalized learning linked to career opportunities, helping to measure and close skill gaps to drive business results. This includes upskilling, reskilling, and certifying employees based on the skills the organization needs next.Can Degreed integrate with other HR and learning systems?
Yes, Degreed integrates with several third-party applications, such as Workday Learning, edX, Cybrary, and others. This integration allows for harmonizing skill data from various learning, talent, HR, and business systems, ensuring a comprehensive view of the skills within the organization.How does Degreed support cohort-based learning and collaboration?
Degreed supports cohort-based learning where a group of learners can progress together through a course or program. This promotes collaboration, peer-to-peer interaction, and shared learning experiences. Administrators can create cohorts within the platform, enabling learners to engage in discussions, participate in group projects, and learn from one another.Can administrators customize skill descriptions and proficiency levels in Degreed?
Yes, administrators can customize skill descriptions, skill level descriptions, and even the rating scales. This allows organizations to define or infer appropriate examples of what it means to be at different proficiency levels for various skills, improving the outcome rating process and the quality of inferred proficiency.How does Degreed handle notifications and updates for skill changes?
When organizations change skill labels or merge synonymous skills, employees receive notifications to inform them of these changes. This encourages employees to review their profiles and ensure their skills are up-to-date. Additionally, Degreed provides automated notifications for certification expirations and due dates.Can Degreed automate administrative tasks and learning reminders?
Yes, Degreed Automations helps deliver the right learning to the right people at the right time by automating personalized messages and nudges. This includes automating admin tasks like adding people to groups or changing permissions, all without requiring IT intervention. This no-code process frees up valuable time for learning and IT teams to focus on high-impact work.How does Degreed ensure the quality and satisfaction of AI-driven dialogues?
Degreed is deeply interested in the quality of conversations with its AI tools, such as Maestro. The product team rigorously reviews interactions and refines the use of AI to improve user experience. Additionally, Degreed collects qualitative feedback to ensure high satisfaction levels among users.Can Degreed ingest third-party skill assessment ratings?
Yes, Degreed is close to opening its ratings integration to accept data from other providers. This will allow the platform to accept assessment scores and ratings from external sources, enhancing the accuracy and comprehensiveness of skill assessments.