Eightfold AI - Detailed Review
Career Tools
Eightfold AI - Product Overview
Eightfold AI Overview
Eightfold AI is a pioneering platform in the Career Tools AI-driven product category, focusing on transforming hiring processes, employee development, and retention through advanced artificial intelligence.Primary Function
Eightfold AI’s primary function is to provide a comprehensive talent management solution. It helps organizations hire the best candidates, develop and retain their existing workforce, and plan for future talent needs. The platform integrates AI to streamline recruitment, enhance employee engagement, and support career growth.Target Audience
The primary target audience for Eightfold AI includes:- Human Resources Professionals: Responsible for talent acquisition, employee development, and workforce planning.
- Talent Acquisition Specialists: Focus on sourcing, attracting, and hiring qualified candidates.
- Hiring Managers: Involved in the recruitment and selection process, making final hiring decisions.
- Large Enterprises: Organizations with complex hiring needs across various sectors such as finance, healthcare, retail, and manufacturing.
- Diversity and Inclusion Professionals: Those who work on creating a diverse and inclusive workplace environment.
Key Features
Talent Acquisition
Eightfold’s Talent Acquisition module identifies the best talent for each role using AI. It provides functions for sourcing, candidate relationship management (CRM), applicant tracking, interview scheduling, and offer management. This module ensures personalized and differentiated candidate experiences.Talent Management
The Talent Management module focuses on employee development and retention. It offers a Career Hub where employees can find reskilling and upskilling opportunities based on their current skills and career aspirations. This includes:- Personalized Career Paths: AI-driven insights into potential career paths and skill-gap analysis to help employees understand what skills they need to develop.
- Internal Job Opportunities: Notifications and guidance on internal job opportunities that match their profiles.
- Skill Development Projects: Recommendations for projects that help employees develop and refine their skills.
- Mentorship: Suggestions for potential mentors to support career growth.
- Succession Planning: AI-driven analysis to help managers evaluate team members’ experience, skill proficiencies, and career trajectories.
Career Hub
The Career Hub is a central destination for career development, providing real-time and self-service growth opportunities. It uses patented AI algorithms to match each employee’s career goals with relevant opportunities, ensuring a consumer-grade experience for employee upskilling and reskilling initiatives.Global Reach and Multilingual Support
Eightfold’s platform is available in 155 countries and 24 languages, making it a global solution for talent management and acquisition. By leveraging these features, Eightfold AI helps organizations optimize their talent management processes, enhance employee engagement, and drive strategic business growth. Eightfold AI - User Interface and Experience
User Interface of Eightfold AI
The user interface of Eightfold AI, particularly in its Career Tools AI-driven product category, is crafted to be insightful, easy, dynamic, and engaging.
Ease of Use
Eightfold AI’s platform is designed to be user-friendly, eliminating distractions and making it easy for users to find and understand critical information. The interface is streamlined to ensure that talent professionals and candidates can quickly and effortlessly interact with the system. For instance, candidates can upload their resumes and instantly see job matches that fit their skills and background, along with explanations of why they are a good fit.
Personalized Experience
The platform provides a highly personalized experience for candidates. Upon visiting an Eightfold AI-powered career site, candidates can see relevant job opportunities and detailed explanations of how their skills align with those jobs. This personalization extends to showing relevant content on the career site and even highlighting current employees who might inspire them to apply.
Candidate Application Process
The application process is simplified, allowing candidates to apply with as little as one click. This ease of application significantly boosts the application rate, with employers seeing up to four times more applications and a higher quality of candidates.
Recruiters’ Experience
For recruiters, the platform offers a unified AI-driven dashboard where they can manage candidate pipelines, track interactions, and advance candidates to the next steps. This centralized view helps recruiters work more efficiently and make informed decisions based on the AI’s analysis of candidate skills, experience, and potential.
Diversity and Bias Reduction
The interface includes features to minimize unconscious bias by masking personal details of candidates, ensuring that hiring decisions are based on skills and qualifications rather than personal information. This approach also helps in increasing diversity in the applicant pool, with employers seeing up to 30% more applications from Black and Hispanic applicants and 90% more from female applicants in the U.S.
Engagement and Celebrations
Eightfold AI’s user interface is designed to be engaging and celebratory. The platform uses warmer colors and animations to celebrate milestones, such as sending an offer or completing a course. A badging system recognizes the achievements of recruiters and talent professionals, making the experience more enjoyable and interactive.
Explainable AI
The platform incorporates explainable AI, which provides clear and transparent insights. This feature helps both candidates and talent professionals understand why certain decisions are made, such as why a candidate is matched to a particular job. It also empowers employees to see their career paths and the skills required for advancement, making the experience more empowering and confidence-building.
Overall, the user interface of Eightfold AI is designed to be intuitive, efficient, and engaging, making it easier for both candidates and recruiters to achieve their goals while promoting diversity and reducing bias.
Eightfold AI - Key Features and Functionality
Eightfold AI Overview
Eightfold AI is a comprehensive talent management and recruitment platform that leverages artificial intelligence to optimize various aspects of the talent lifecycle. Here are the key features and functionalities of Eightfold AI, particularly in the career tools and AI-driven product category:Talent Acquisition
Eightfold AI uses deep-learning AI to go beyond traditional résumé screening. It identifies candidates based on their skills, potential, and learnability, rather than just keywords. This approach helps in finding the most qualified candidates for each role, reducing bias and improving the overall hiring process.AI-Powered Screening
The platform’s AI instantly finds the right candidates by analyzing the skills and requirements of the job role. This feature ensures that recruiters focus on candidates who have the necessary skills and potential for the position, making the hiring process more efficient.Interview Scheduling
Eightfold AI includes a built-in scheduler that handles complex interview scheduling requirements. This feature saves time for recruiters by automating the scheduling process and ensuring that all stakeholders are informed and aligned.Candidate Experience
The platform enhances candidate engagement by providing content that candidates care about, which significantly boosts response rates. It also supports both virtual and in-person recruiting events, making these events more effective.Diversity and Inclusion
Eightfold AI helps in promoting a fair and transparent hiring process by preventing bias. It provides insights into workforce diversity and inclusion, ensuring a more equitable hiring environment.Employee Career Development
The platform offers personalized career development suggestions for employees. The “Employee Copilot” feature assists employees in managing their careers, aggregating career insights, identifying education opportunities, and discovering career options within the organization. This is done through a conversational, prompt-based interface.Career Hub
Eightfold AI’s Career Hub helps employees reach their career aspirations by providing personalized, integrated, and holistic growth opportunities. It drives employee retention by guiding employees through meaningful and rewarding career paths.Skills-Based Project Staffing
The platform uses skills, potential, and learnability to match the right people to the right projects. This approach ensures that projects are staffed with the most suitable candidates, enhancing project efficiency and success.Workforce Insights and Management
Eightfold AI provides a single view of talent across the organization, using AI-powered talent intelligence to drive retention, guide skills development, and promote from within. It helps in realigning talent to quickly meet business strategy changes and ensures that the workforce is aligned with the company’s goals.Recruiter Copilot
The “Recruiter Copilot” feature assists recruiters in their daily tasks, such as scheduling interviews, sending candidate reminders, generating job descriptions, and consolidating insights from across the platform. This is done using natural language interaction, which enhances recruiter productivity.Workforce Exchange
The platform connects job seekers, career supporters, and employers through public and private sector-sponsored workforce exchanges. This feature helps in engaging people with rewarding work and opportunities, both within and outside the organization.Conclusion
In summary, Eightfold AI integrates AI across all stages of the talent lifecycle, from recruitment and onboarding to performance evaluation and internal mobility. It provides valuable insights, automates tasks, and ensures a fair and transparent hiring process, making it a comprehensive tool for talent management. Eightfold AI - Performance and Accuracy
Performance
Eightfold AI is renowned for its advanced AI algorithms that significantly enhance recruitment, retention, and workforce planning. Here are some highlights:
Predictive Insights
The platform uses machine learning and predictive analytics to forecast job market shifts, predict future hiring needs, and identify skills that will be in demand. This helps HR teams proactively plan their recruitment strategies.
Talent Matching
Eightfold AI’s AI-powered talent matching capability is highly effective in matching candidates with open roles, even if their resumes don’t list exact matches for job requirements. This feature helps organizations discover hidden talent and ensures a high degree of fit between candidates and job openings.
Bias Elimination
The platform emphasizes diversity and inclusion by removing bias from the hiring process. It focuses on skills and potential rather than traditional resume filters, ensuring more equitable hiring practices.
Workforce Planning
Eightfold AI provides comprehensive workforce planning tools, analyzing labor market trends to help businesses gain insights into skills shortages and workforce attrition. This allows them to adjust their talent strategies accordingly.
Accuracy
The accuracy of Eightfold AI is supported by its use of advanced machine learning algorithms and a large global talent dataset. Here are some points to consider:
Data-Driven Insights
The platform provides actionable insights into workforce trends and potential talent gaps, enabling HR professionals to make informed decisions. These insights are derived from the largest global talent dataset, which powers Eightfold’s deep-learning platform.
Candidate Experience
Eightfold AI offers personalized interactions, improving overall candidate satisfaction. This personalized approach helps in engaging candidates more effectively and reducing the time needed to find the right candidates.
Limitations and Areas for Improvement
While Eightfold AI is highly regarded, there are some areas where it could be improved:
Usability
Users have noted that the platform’s usability could be enhanced, particularly in terms of a more persona-based user interface. This would make it easier for different users to navigate the various modules offered by Eightfold AI.
Integration Challenges
There can be challenges when integrating Eightfold AI with some legacy systems. Users have expressed a desire for seamless single sign-on capabilities to and from core systems of record, such as Oracle, Workday, or SuccessFactors.
Initial Learning Curve
Some users have reported an initial learning curve when fully leveraging the platform’s sophisticated features. This suggests that while the platform is powerful, it may require some time for users to become fully proficient.
User Experience
Minor issues, such as the lack of a publish button on the calibration page, have been noted. These are relatively small but can impact the overall user experience.
In summary, Eightfold AI performs exceptionally well in providing predictive insights, talent matching, and workforce planning, all while ensuring accuracy through its data-driven approach. However, there are areas for improvement, particularly in usability, integration, and the initial learning curve for new users.
Eightfold AI - Pricing and Plans
Pricing Structure of Eightfold AI
Custom Pricing
Eightfold AI does not offer standardized pricing tiers that are publicly available. Instead, the pricing is custom and based on the size of the organization and the specific features required.No Free Plan or Trial
Eightfold AI does not provide a free plan or a free trial for their services. Users must contact the company to request a quote for their specific needs.Annual Subscription
The services are typically offered on an annual subscription basis, which includes licensing, access, training, and support. However, the exact cost is not disclosed publicly and must be obtained through a direct quote from the company.Features
While the pricing details are not transparent, Eightfold AI’s Talent Intelligence Platform includes a range of features such as instant ranked talent pipelines, a built-in CRM, personalized career sites, candidate masking, employee mentorship, and more. These features are part of the comprehensive solution but are not tied to specific pricing tiers.Conclusion
In summary, to get accurate pricing information for Eightfold AI, you need to contact the company directly and request a quote based on your organization’s specific requirements. Eightfold AI - Integration and Compatibility
Integration with HR Systems
SAP SuccessFactors
Eightfold AI is highly compatible with major Human Capital Management (HCM) systems. For instance, it integrates well with SAP SuccessFactors, a job-centric system of record. Eightfold acts as a talent-centric system of intelligence, complementing SAP SuccessFactors by providing AI-powered insights that improve HR practices and talent lifecycle experiences. This integration uses SAP’s recommended practices and OData APIs for data integration, ensuring bidirectional data syncs and real-time updates.Workday
Similarly, Eightfold integrates with Workday, another prominent HCM system. By sitting on top of Workday as a system of intelligence, Eightfold enhances talent management by providing personalized career paths, identifying skill gaps, and implementing agile talent strategies using predictive machine learning and real-time insights.Recruitment Tools
Greenhouse Recruiting
Eightfold also integrates with recruitment tools like Greenhouse Recruiting. The Eightfold Integration Adapter for Greenhouse automates data export from Greenhouse into Eightfold and syncs changes back into Greenhouse. This includes syncing candidate data, application updates, interview feedback, and other recruitment-related activities. The integration uses Harvest API and webhooks to ensure seamless data exchange between the two platforms.Data Integration and Syncing
Eightfold’s integration capabilities are characterized by flexible and powerful data syncing. For SAP SuccessFactors, for example, pre-built integration adapters reduce the required IT effort, and data is kept current through automatic synchronizations at routine intervals or in real time. This ensures that HR leaders have an up-to-date candidate pipeline and employee profiles across both systems.Additional Integration Options
Beyond HCM and recruitment tools, Eightfold offers various integration options to extend its capabilities. These include standard public APIs for custom integrations with other HR systems, webhooks for triggered alerts, and an app marketplace for integrations with third-party apps such as assessments, interviewing, and online learning platforms.Device and Operating System Compatibility
Eightfold AI is a web-based platform, making it accessible across a range of devices and operating systems without the need for specific installations. This web-based approach ensures that users can access and utilize the platform from any device with an internet connection.Conclusion
In summary, Eightfold AI integrates seamlessly with major HCM systems like SAP SuccessFactors and Workday, as well as recruitment tools such as Greenhouse Recruiting. Its flexible integration options and web-based accessibility make it a versatile and user-friendly solution for enhancing talent management and recruitment processes. Eightfold AI - Customer Support and Resources
Support Channels
For any issues or inquiries related to Eightfold AI’s products, users can contact the support team directly. While the main website does not provide extensive details on support channels, it is mentioned that for issues related to their Slack integration, users can contact slack-copilot@eightfold.ai.
Career Development Resources
Eightfold AI offers several resources and tools aimed at career development and talent management. The Eightfold Career Hub, for instance, is a central destination that delivers comprehensive, real-time, and self-service growth opportunities to every employee. This hub uses patented AI algorithms to match each employee’s career goals with relevant opportunities, helping them achieve their aspirations.
Workforce Exchange
The Eightfold Workforce Exchange is another significant resource that connects people with meaningful work and learning opportunities. This platform provides AI-powered career centers that match job seekers to roles and learning opportunities based on their skills, experiences, and potential. It also offers personalized training recommendations, career planning, and upskilling/reskilling plans to keep job seekers updated with the latest skills.
Employer and Job Seeker Tools
The Workforce Exchange allows employers to proactively search for and engage job seekers by publishing open roles and job requirements. For job seekers, the platform offers dynamic onboarding, autogenerated résumés targeted to specific roles, and proactive alerts for new opportunities. This ensures a smooth and efficient experience for both employers and job seekers.
Guides and Resources
Eightfold AI provides various guides and resources to help users understand and maximize the benefits of their platform. For example, there is a simple, straightforward guide to the Workforce Exchange, which explains how the AI-powered career center efficiently matches job seekers with employers at scale.
While the specific customer support options such as FAQs, live chat, or phone support are not detailed on the provided sources, the available resources indicate a strong focus on providing comprehensive and user-friendly tools for career development and talent management. If you need more specific support, contacting their support email or requesting a demo might be the best next steps.
Eightfold AI - Pros and Cons
Advantages of Eightfold AI
Enhanced Recruitment Efficiency
Eightfold significantly reduces the time and effort needed to find the right candidates. It uses AI to analyze job postings and rank candidates based on their skills, experience, and potential.
Improved Candidate Experience
The platform provides personalized interactions, enhancing overall candidate satisfaction. It also helps in creating inclusive job descriptions and mitigates unconscious bias through anonymous screening or profile masking.
Data-Driven Insights
Eightfold provides actionable insights into workforce trends and potential talent gaps. It helps HR teams by analyzing large datasets quickly, freeing up time for more meaningful work.
Scalable Solutions
The platform is suitable for businesses of all sizes, from startups to large enterprises. It integrates with various third-party tools such as Greenhouse, iCIMS, Workday, and Ultimate Software.
Employee Engagement and Development
Eightfold offers tools to manage and engage new and existing hires. It provides personalized career plans, development programs, and upskilling resources based on employees’ skills, interests, and goals.
Diversity and Inclusion
The platform supports diversity, equity, and inclusion (DEI) goals by promoting inclusive hiring practices and increasing the share of diverse applicants. For example, it has helped increase the share of female applicants by 40%.
Skills-Based Hiring
Eightfold enables skills-based hiring, matching the right people to the right projects based on their skills, potential, and learnability. This approach is particularly beneficial in the public sector and large enterprises.
Disadvantages of Eightfold AI
Initial Learning Curve
Users may require time to fully leverage the platform’s sophisticated features, which can be a barrier for some organizations.
Integration Challenges
Integrating Eightfold with some legacy systems can present challenges, which may require additional technical support.
Limited Mobile Access
Currently, there is no mobile app for hiring managers and recruiters to manage their pipeline and perform other hiring-related actions, although employees have access to a mobile app for skills development.
Candidate Search Limitations
The tool does not search for candidates outside its database, which can limit the pool of potential candidates.
Pricing and Transparency
The pricing plans for Eightfold are not transparent and are not disclosed on their website. There is also no free trial available, which can make it difficult for potential users to assess the platform before committing.
Cost and ROI
Eightfold is not the cheapest solution and may not be cost-effective for smaller businesses hiring fewer than 50 candidates a year.
By considering these pros and cons, organizations can make an informed decision about whether Eightfold AI aligns with their HR and talent management needs.
Eightfold AI - Comparison with Competitors
When comparing Eightfold AI with other AI-driven career tools, several unique features and potential alternatives stand out.
Eightfold AI Unique Features
- Talent Matching and Predictive Insights: Eightfold AI is renowned for its AI-powered talent matching capability, which matches candidates with open roles based on skills and potential rather than traditional resume filters. This approach helps in discovering hidden talent and forecasting job market shifts to proactively plan recruitment strategies.
- Bias Elimination and Diversity: The platform emphasizes diversity and inclusion by removing bias from the hiring process, focusing on skills and potential to ensure more equitable hiring.
- Workforce Planning: Eightfold AI provides comprehensive workforce planning tools, analyzing labor market trends to help businesses gain insights into skills shortages and workforce attrition.
- Personalized Career Site (PCS) and Career Hub: Eightfold offers features like personalized career sites, scheduling integration, and a Career Hub that empowers employees to drive their professional development with personalized experiences, instant feedback, and tailored recommendations.
- Résumé Coach and Role Comparison: The platform includes an AI-powered Résumé Coach to help candidates refine their CVs and a Jobs Intelligence Engine (JIE) for role comparison, streamlining skills and proficiency alignment.
Potential Alternatives
JobsPikr
- Labor Market Data: JobsPikr is a strong alternative, particularly for businesses seeking granular insights into the labor market. While Eightfold AI focuses on predictive talent matching and workforce planning, JobsPikr specializes in real-time job market data.
- Different Focus: JobsPikr does not offer the same level of talent matching and bias elimination as Eightfold AI but is valuable for organizations needing detailed labor market analytics.
CareersPro
- Career Discovery: CareersPro is an AI-driven platform that guides job seekers in identifying and pursuing the best career paths based on their skills, interests, and goals. It provides career path suggestions and insights into industries and roles but does not assist directly with job applications.
- Different Target: Unlike Eightfold AI, which is more focused on talent acquisition and management for organizations, CareersPro is geared towards individual job seekers looking for career guidance.
AcademyOcean AI Career Path Generator
- Career Path Recommendations: This tool helps individuals identify career paths aligned with their skills, interests, and market demands. It offers personalized skill assessments and development plans but does not provide job application assistance.
- Individual Focus: Similar to CareersPro, the AcademyOcean AI Career Path Generator is more focused on individual career development rather than organizational talent management.
TealHQ
- All-in-One Job Search Platform: TealHQ is an AI-powered platform that simplifies the job search process with tools for resume building, application tracking, and job matching. It offers features like resume scoring, job tracking, and cover letter creation, but is more geared towards individual job seekers rather than organizational talent management.
- Freemium Model: TealHQ operates on a freemium model, providing basic tools for free and advanced features with a subscription, which can be an attractive option for individuals.
ChatGPT
- Personalized Support: ChatGPT, developed by OpenAI, provides personalized support for job seekers, including resume and cover letter drafting, interview preparation, and job search assistance. However, it is not specifically designed for organizational talent management but rather for individual job seekers.
Each of these alternatives brings unique features to the table, catering to different needs whether it be organizational talent management, labor market analytics, or individual career development.
Eightfold AI - Frequently Asked Questions
Frequently Asked Questions about Eightfold AI
What is Eightfold AI and what does it do?
Eightfold AI is an AI-powered talent management platform that helps organizations with hiring, retention, and career development. It uses artificial intelligence to transform hiring processes, improve candidate experiences, and nurture, develop, and retain staff. The platform supports global enterprise needs, from hundreds to hundreds of thousands of employees, and provides a single solution for talent acquisition, CRM, talent experience, talent diversity, and talent management.How does Eightfold AI help with hiring processes?
Eightfold AI leverages machine learning algorithms to match candidates with job opportunities based on their skills, experience, and career aspirations. It delivers a branded, AI-powered career site experience that helps candidates instantly match to the right jobs. The platform also explains to candidates why they were matched to specific jobs and makes the application process easier with just one click. Recruiters can manage candidate pipelines more efficiently from a single AI-driven dashboard.What features does Eightfold AI offer for employee development and retention?
Eightfold AI provides a Career Hub where employees can complete their profiles and gain insights into potential career paths. The platform suggests internal job opportunities that match their profiles and guides them to projects that help develop and refine their skills. Employees can set their own goals or be supported by smart, personalized recommendations based on AI-driven skills analysis. The platform also offers skill-gap analysis, action plans, and suggestions for potential mentors.How does Eightfold AI support succession planning and leadership development?
Eightfold AI powers succession planning with AI-driven analysis to help managers evaluate entire teams based on members’ experience, skill proficiencies, career trajectories, and more. This allows leaders to have full visibility into their organization’s talent and skills inventory, enhancing strategic planning around business targets, future needs, and skill gaps. The platform also encourages guided learning and monitors leadership readiness.Is Eightfold AI biased in its candidate matching and talent evaluation?
Eightfold AI uses Deep Learning to analyze talent against more than 1 billion global profiles, ranking candidates by experience, skills, and potential while masking personal information to remove any bias. This ensures that the matching process is fair and based solely on relevant skills and experience.Does Eightfold AI offer a free plan or trial?
No, Eightfold AI does not offer a free plan or trial. The pricing is custom and based on the size of the organization and the features required. You need to request a quote from the company to get specific pricing details.How does Eightfold AI integrate with other HR systems and applications?
Eightfold AI integrates with a wide range of applications, making it easy to maintain and keep employee profiles current. This integration helps in creating a comprehensive talent profile that shows achievements, team information, and org chart, along with a custom skills inventory based on current roles, projects, and prior work history.Can Eightfold AI be accessed from anywhere?
Yes, Eightfold AI is accessible from anywhere, allowing employees to view project and job recommendations and apply with just one tap. This accessibility supports career planning and goal setting, fostering skill development that aligns with business goals.How does Eightfold AI support managers in championing employee development?
Eightfold AI provides managers with more information to champion employee development by offering training and up-skilling recommendations right at their fingertips. Managers can have better visibility into all team members and support guided learning and career discussions between talent leaders and team members.What kind of visibility do leaders get with Eightfold AI?
Leaders enjoy full visibility into their organization’s talent and skills inventory, which enhances strategic planning around business targets, future needs, and skill gaps. This big-picture view allows leaders to take timely action on up-skilling or re-skilling talent and monitor leadership readiness.How does Eightfold AI handle data from various sources?
Eightfold AI unlocks an organization’s existing HR data, enriched by public data sources, to create instant pipelines and rediscover talent. This comprehensive data analysis helps in making informed decisions about hiring, retention, and career development.