MyInterview - Detailed Review
Career Tools
MyInterview - Product Overview
Introduction to myInterview
myInterview is an AI-driven video interview platform that revolutionizes the recruitment process by making it more efficient, personalized, and engaging. Here’s a breakdown of its primary function, target audience, and key features:
Primary Function
myInterview’s main purpose is to streamline the hiring process by leveraging asynchronous video interviews and AI technology. This platform allows recruiters to send out interview invitations, let candidates record their responses at their convenience, and then review, comment, and rate these applications all within one platform. This approach significantly reduces the time-to-hire cycle, often by up to 70%.
Target Audience
myInterview is primarily aimed at medium to large businesses, particularly those handling high-volume, entry-level positions. Its client base includes over 10,000 leading brands such as 7-Eleven, Ocado, Goodwill, and Six Flags. The platform is also useful for in-house recruitment teams, recruiting agencies, and companies with multiple brands.
Key Features
AI-Powered Candidate Screening
myInterview Intelligence uses AI to identify top candidates based on their skills, personality, and other desired qualities. It includes features like Smart Shortlisting and Word Cloud, which help filter candidates based on key words and industry terms.
Asynchronous Video Interviews
Candidates can record their interviews at any time, and recruiters can review them later. This feature includes options for one-way interviews, live interview scheduling, and adjustable time limits.
Customizable Interview Experience
Recruiters can create branded, customized interview processes, choosing colors, logos, backgrounds, and videos. They can also select from a library of pre-recorded questions or create their own.
Collaboration Tools
The platform allows for seamless team collaboration, enabling recruiters to share candidate videos with hiring managers quickly. It also includes features like candidate sharing, ratings, and comments.
Integration Capabilities
myInterview integrates with various HR systems and tools such as JobAdder, Workable, Greenhouse, and Zapier. This ensures smooth data management and workflow integration.
Analytics and Reporting
The platform provides advanced analytics to help recruiters understand the effectiveness of their application process. It also offers features like downloadable interviews, advanced exports, and video transcription.
Candidate Management
myInterview includes a Kanban Board for easy candidate management, customizable permissions, and the ability to export candidates to CSV files.
Mobile Optimization
The platform is mobile-optimized, allowing candidates to complete interviews without needing an app.
Diversity and Fairness
myInterview’s AI is designed to focus on what candidates say rather than their appearance, promoting diversity and fair shortlisting practices.
By combining these features, myInterview aims to make the hiring process more efficient, engaging, and personalized, helping companies attract and retain top talent effectively.
MyInterview - User Interface and Experience
User Interface Overview
The user interface of myInterview is highly praised for its ease of use and intuitive design, making it a user-friendly tool for both recruiters and candidates.
Ease of Use
myInterview’s interface is characterized by its simplicity and ease of use. The platform is described as “easy as pie to set up” and does not require any extra add-on software or prolonged time to get started.
- The setup process is seamless, and the UI/UX design is incredibly intuitive, requiring little to no effort to understand. This makes it easy for team members to collaborate and for candidates to complete their interviews without confusion.
User Experience
The user experience on myInterview is positive for several reasons:
- Candidate Experience: Candidates can complete video interviews at their own convenience, which reduces stress and allows them to prepare thoroughly. The platform is mobile-optimized, so candidates do not need to download any apps to take their interviews.
- Recruiter Experience: Recruiters can easily manage the interview process through a Kanban Board, which allows them to drag and drop candidates into different stages (e.g., shortlist, final). The platform also provides automated subtitles and downloadable video interviews, making it easier for recruiters to review and compare candidates.
- Customization and Branding: Companies can customize the interview process with their branding, including logos, colors, and intro/outro videos. This enhances the professional and user-friendly experience for candidates.
Key Features
- Interview Management: The platform allows recruiters to send out interviews quickly, manage hundreds of candidates in one place, and share candidate videos with hiring managers in seconds.
- AI-Powered Analysis: myInterview’s AI tool helps identify suitable candidates based on skills and personality from video submissions, providing valuable insights that aid in making informed hiring decisions.
- Collaboration: Recruiters can collaborate easily by sharing links to candidate videos, allowing colleagues to comment and rate candidates without needing to log in to the platform.
Feedback and Improvements
While the overall user experience is positive, some users have noted a few areas for improvement:
- Customization Limitations: Some users have mentioned that myInterview could use more customization options, such as the ability to customize email templates without contacting support.
- Technical Issues: There have been reports of frequent technical glitches and poor customer support, which can impact the user experience.
Conclusion
In summary, myInterview’s user interface is user-friendly, intuitive, and designed to streamline the recruitment process for both recruiters and candidates. However, there are some areas where the platform could improve, particularly in terms of customization options and technical support.
MyInterview - Key Features and Functionality
MyInterview Overview
MyInterview is a sophisticated AI-driven video interviewing platform that streamlines the hiring process, making it more efficient, cost-effective, and data-driven. Here are the key features and how they work:
Video Interviewing
MyInterview allows candidates to record video responses to a set of questions, enabling hiring managers to assess their personality, experience, and qualifications more effectively. This feature helps in identifying the best candidates by giving a more personal insight than traditional CVs or phone interviews.
Integration with ATS
The platform seamlessly integrates with existing Applicant Tracking Systems (ATS), ensuring that it fits smoothly into your current hiring workflows. This integration helps in managing candidate data and streamlining the hiring process.
Collaborative Hiring
Hiring managers can share video interviews with different team members, facilitating collaborative decision-making. This feature allows multiple stakeholders to review and provide feedback on candidate interviews, making the hiring process more inclusive and accurate.
Candidate Portal
MyInterview provides a candidate portal where applicants can access information about the job, the interview process, and related materials through a login page. This ensures candidates are well-informed and engaged throughout the hiring process.
AI-Driven Analytics
The platform uses AI to analyze candidate responses, helping to determine which questions are most effective and which candidates are the best fit for the organization. This AI-driven approach provides deep analytics and visualized dashboards to optimize the hiring process and make data-driven decisions.
Role and Culture Fit Insights
MyInterview uses a business-focused personality model based on the Big Five personality traits to gain insights into role and culture fit. This model helps in profiling candidates in everyday language, making it accessible and easy to understand.
Searchable Wordcloud
The Wordcloud feature allows hiring managers to filter candidates based on key words or specific industry terms. It also enables them to jump to the specific points in each video where the selected key word has been mentioned, making the review process more efficient.
Bias-Free Shortlisting
MyInterview’s AI ensures fair and bias-free shortlisting by focusing on what candidates say rather than their appearance. The machine learning models are trained by a diverse team of psychologists to minimize bias and promote diversity in the candidate pool.
Adjustable Time Limits and Accessibility
The platform offers adjustable time limits for interviews, ensuring that candidates have sufficient time to respond to questions. It also includes accessibility features, making the interview process inclusive for all candidates.
Cost-Effective and Time-Saving
MyInterview reduces the time and cost associated with traditional face-to-face interviews. Hiring managers can review video interviews on their phone or computer, saving hours of time and allowing more candidates to be shortlisted for further interviews.
Conclusion
By leveraging these features, MyInterview enhances the hiring process, making it faster, more efficient, and more accurate, while also ensuring a positive experience for both candidates and hiring managers.
MyInterview - Performance and Accuracy
Performance
MyInterview is praised for its user-friendly interface, efficiency, and innovative features. Here are some of its strengths:Automated Screening
The platform efficiently analyzes large volumes of applications, identifying top candidates based on skills, experience, and qualifications. It integrates well with Applicant Tracking Systems (ATS) to streamline the hiring process.Customizable Assessments
Hiring teams can select specific qualities and traits they need for a role, such as attention to detail, team player, or creativity. The AI then evaluates candidates based on these criteria.Video Interviews and Analytics
Candidates participate in one-way video interviews, which the AI analyzes to create shortlists. The platform also provides transcripts of these interviews, facilitating easier review by hiring managers.Collaboration Tools
MyInterview allows for easy collaboration among team members, enabling them to comment and rate candidates without needing to log in to the platform.Accuracy and Limitations
Despite its strengths, there are significant concerns regarding the accuracy and reliability of MyInterview’s AI-driven assessments:Language and Interpretation Issues
In a test conducted by MIT Technology Review, the AI misinterpreted a candidate’s German words as English, resulting in nonsensical transcripts. This highlights a critical issue with language processing and the potential for misinterpretation.Personality Trait Evaluation
The AI relies on intonation and voice to determine personality traits, which experts argue is not a reliable method. Industrial and organizational psychologists suggest that intonation is not a valid indicator of personality traits, making the assessments potentially unfair or invalid.Open-Ended Questions
Using open-ended questions to determine personality traits poses significant challenges, even with automation. Structured and standardized questions are generally more reliable, but current AI implementations may not fully achieve this level of reliability.Bias Reduction
While MyInterview aims to reduce bias by using objective, data-driven criteria, the system is not immune to biases inherent in the data it is trained on. For example, gender stereotypes and other biases can still affect AI evaluations.Areas for Improvement
To enhance the performance and accuracy of MyInterview, several areas need attention:Improved Language Processing
Enhancing the AI’s ability to accurately interpret and process different languages and dialects is crucial to avoid misinterpretations.Standardized Questioning
Implementing more structured and standardized questions could improve the reliability of personality trait assessments.Human Oversight
Ensuring that human input and oversight are integrated into the evaluation process can help mitigate biases and inaccuracies.Data Quality
The quality of the data used to train the AI is critical. Ensuring that the training data is diverse, unbiased, and of high quality can significantly improve the accuracy of the assessments. In summary, while MyInterview offers several benefits in terms of efficiency and customization, it faces significant challenges related to language processing, personality trait evaluation, and bias reduction. Addressing these limitations is essential to improve the accuracy and reliability of its AI-driven assessments. MyInterview - Pricing and Plans
The Pricing Structure of myInterview
The pricing structure of myInterview, a video interviewing software, is designed to cater to different user needs. Here’s a breakdown of the available plans and their features:
Free Plan
myInterview offers a free plan, often referred to as the “Free Forever” plan. This plan is designed for small but growing teams and includes basic features such as video interviewing capabilities, though the specific features may be limited compared to the paid plans.
Growth Plan
The Growth plan starts at $39 per month. This plan includes more advanced features than the free plan, such as customizable branding, interview scheduling, and integration with other hiring tools. However, the exact features can vary, so it’s best to check the latest details from the vendor.
Team Plan
The Team plan is priced at $119 per month. This plan includes all the features from the Growth plan, plus additional functionalities like more extensive ATS integrations, Smart Shortlisting, and the ability to invite more candidates. It is geared towards mid-sized businesses and teams.
Performance Plan
The Performance plan costs $249 per month. This tier includes all the features from the Team plan, along with more advanced tools for larger enterprises, such as enhanced analytics, more comprehensive branding options, and higher limits on candidate engagements.
Enterprise Plan
myInterview also offers a custom Enterprise plan, which is tailored to the specific needs of large enterprises. The pricing for this plan is not publicly listed and requires a direct inquiry to the vendor for a quotation. This plan likely includes all the features from the Performance plan, plus additional customizations and support.
Additional Features and Integrations
- All plans support multiple languages and mobile devices.
- myInterview integrates with various applications like Zapier, Slack, Workable, and Greenhouse.
- It offers features such as branded career pages, calendar sync, and one-way video interviews.
- The platform also provides 24/7 support through multiple channels, including chat, email, and phone.
For the most accurate and up-to-date pricing information, it is recommended to check directly with the vendor or visit their official website.
MyInterview - Integration and Compatibility
MyInterview Overview
MyInterview, a cloud-based video interviewing solution, offers extensive integration capabilities and broad compatibility across various platforms and devices, making it a versatile tool for recruitment processes.Integrations with Other Tools
MyInterview integrates with a wide range of applications to streamline the hiring process. Here are some key integrations:Zapier
MyInterview can be connected with over 7,000 apps through Zapier, allowing for automated workflows such as getting Slack notifications for completed interviews, archiving interviews in Google Sheets, or creating records in Airtable.HRIS and ATS Systems
It integrates with popular Applicant Tracking Systems (ATS) like Greenhouse, Workable, PageUp, and JobAdder. For example, the integration with Greenhouse enables users to create jobs with custom MyInterview questions directly within the Greenhouse platform.Other Tools
MyInterview also integrates with tools like Formstack Documents, Slack, and Recruit CRM, enhancing its functionality and compatibility within various recruitment workflows.Compatibility Across Devices and Platforms
MyInterview is highly compatible across different devices and platforms:Mobile Devices
The platform is optimized for mobile use, supporting both Android and iOS devices. This allows candidates to complete video interviews on their smartphones or tablets without needing a separate app.Web Platforms
MyInterview is accessible via web browsers, ensuring that both recruiters and candidates can use the platform from any device with an internet connection.Languages
The platform supports multiple languages, including English, French, German, Hebrew, Korean, Portuguese, and Spanish, making it suitable for global recruitment needs.API Availability
MyInterview provides an API for further customization and integration with other systems. This API allows developers to build custom integrations and automate specific tasks, enhancing the platform’s flexibility and adaptability.Conclusion
In summary, MyInterview’s extensive integration options and broad compatibility ensure it can be seamlessly integrated into various recruitment workflows, making it a valuable tool for businesses of all sizes. MyInterview - Customer Support and Resources
Customer Support Options
- Knowledge Base: myInterview provides a detailed knowledge base with FAQs, guides, and tips to help users resolve common issues and make the most of the platform.
- Chat Support: Users can access live chat support for immediate assistance with any questions or issues they may encounter.
- Email/Help Desk: Support is available via email, allowing users to submit detailed queries and receive timely responses.
- Phone Support: myInterview offers phone support, enabling users to speak directly with a support representative. Contact numbers are available for different regions, including Israel, Australia, and the USA.
- 24/7 Live Rep Support: For urgent issues, myInterview provides 24/7 live support, ensuring help is always available.
Additional Resources
- Help Center: The help center is a valuable resource that includes tips, tricks, and guides to optimize the user experience. If users cannot find the answer they need, they can contact the support team directly from this section.
- Training Options: While specific training programs are not detailed, the platform’s intuitive design and comprehensive support resources help users get started quickly. The knowledge base and support options are designed to assist users in setting up and using the platform effectively.
- Integration Guides: myInterview provides information on how to integrate the platform with other HR tools and systems, such as Zapier, Slack, Workable, and Greenhouse, to streamline the hiring process.
Platform Features and Tools
- AI-Powered Analysis: myInterview includes AI-driven tools that help in candidate shortlisting, personality profiling, and role and culture fit insights. These features are supported by machine learning models and a team of diverse psychologists to ensure fair and bias-free analysis.
- Customizable Permissions and Sharing: Users can customize permissions and sharing options, ensuring that all interviewers have access to the same information about each candidate.
Overall, myInterview’s support options and resources are designed to be accessible, comprehensive, and user-friendly, helping both recruiters and candidates to use the platform efficiently.
MyInterview - Pros and Cons
Advantages
Efficiency and Cost-Effectiveness
MyInterview allows companies to screen a large number of candidates quickly and cost-effectively. It automates the initial screening process, reducing the time and resources needed for hiring.
Consistency and Objectivity
The platform ensures a consistent and standardized experience for all candidates, evaluating them based on the same questions and criteria. This helps in reducing human biases such as unconscious bias based on gender, race, or other factors.
Comprehensive Evaluation
MyInterview uses AI to analyze video interviews and evaluate candidates based on soft skills, personality traits, and keywords relevant to the job description. It creates shortlists and provides transcripts of the video interviews, making it easier for hiring teams to review and select top candidates.
Integration with HR Tech Stack
The platform integrates smoothly with your Applicant Tracking System (ATS), streamlining the screening process, reducing manual data entry, and accelerating the hiring workflow.
Disadvantages
Limited Human Interaction
One of the significant drawbacks is the lack of personal touch in AI interviews. Candidates may feel less engaged or valued, which can lead to a negative experience and potentially harm the company’s reputation.
Technical Issues
Like any technology, MyInterview can be prone to technical issues such as bugs or connectivity problems. These can disrupt the interview process and lead to a negative candidate experience.
Limited Assessment Capability
AI interviews may struggle to assess soft skills such as emotional intelligence or interpersonal communication, which are crucial for many roles. This could mean missing out on top candidates who excel in these areas.
Ethical Concerns
There are ethical concerns around the use of personal data, privacy, and fairness in the hiring process. Biases can be embedded in the algorithms if the human programmers who write the code have unintended biases.
Initial User Experience
Some users may feel awkward using the tool for the first time, especially when speaking in front of a camera without human interaction.
By weighing these pros and cons, you can make an informed decision about whether MyInterview aligns with your hiring needs and how to use it effectively within your recruitment process.
MyInterview - Comparison with Competitors
When Comparing MyInterview with Other AI-Driven Career Tools
Unique Features of MyInterview
- MyInterview uses AI to analyze video interviews, creating candidate shortlists based on soft skills, personality traits, and specific keywords. It integrates with your Applicant Tracking System (ATS) to streamline the hiring process, reducing manual data entry and accelerating the workflow.
- The platform offers high-volume screening capabilities, allowing for the efficient analysis of large volumes of applications to identify top candidates quickly.
- It provides multi-source shortlisting, combining insights from CVs, ATS applications, chat, and video interviews for a comprehensive view of candidates.
- MyInterview includes skills-based matching, prioritizing candidates who meet specific skills and role requirements.
- The platform also features automated candidate scoring, leveraging AI to score candidates in real-time based on data from CVs, assessments, and interviews.
Potential Alternatives and Their Features
VireUp
- VireUp stands out for its bias-free one-way interviewing process, using AI to save time while screening for quality candidates. It provides detailed and transparent candidate feedback, making it an excellent choice for modern HR environments.
- Unlike MyInterview, VireUp is noted for its smooth performance and better customer support, addressing some of the drawbacks associated with MyInterview.
HireVue
- HireVue offers good candidate assessment options, including a robust interview builder and numerous integrations with other HR tools.
- However, it is significantly more expensive than MyInterview, with pricing starting at $35,000, which could be a deterrent for some organizations.
Vervoe
- Vervoe is another AI assessment tool that allows for the creation of custom assessments to evaluate candidates based on specific skills and competencies.
- While it does not offer the same level of video interview analysis as MyInterview, it is highly customizable and integrates well with existing HR systems.
Performance and User Experience
- MyInterview has been criticized for performance glitches and mediocre customer support, which can be problematic for both users and candidates. In contrast, alternatives like VireUp are praised for their smooth performance and better support.
Integrations and Ease of Use
- MyInterview integrates well with your ATS, streamlining the hiring process. However, its user interface and performance can sometimes be lacking.
- Other tools, such as VireUp, emphasize ease of use and seamless integration with other HR tools, making them more user-friendly and efficient.
Pricing
- MyInterview’s pricing is not openly displayed and is available upon request. This lack of transparency can make budget planning challenging.
- In contrast, tools like HireVue have clear, though expensive, pricing models, while VireUp also offers pricing upon request but is generally considered more competitive.
Conclusion
In summary, while MyInterview offers a rich set of features for candidate screening and integration with ATS systems, it faces competition from alternatives that address its shortcomings in performance, customer support, and pricing transparency. VireUp and Vervoe are notable alternatives that provide similar or enhanced functionalities with better user experiences.
MyInterview - Frequently Asked Questions
Frequently Asked Questions about myInterview
What is myInterview and how does it work?
myInterview is an AI-driven video interviewing platform that helps hiring teams screen and shortlist candidates efficiently. It uses AI to analyze video interviews, focusing on soft skills, personality traits, and specific keywords or industry terms. Candidates participate in one-way video interviews, and the AI creates a shortlist of top candidates based on the qualities selected by the hiring team.
What are the key features of myInterview?
Key features include AI-powered candidate screening, automated candidate scoring, and multi-source shortlisting that combines data from CVs, ATS applications, chat, and video interviews. The platform also offers bias reduction by using objective, data-driven criteria, and it integrates smoothly with your HR tech stack to streamline the hiring workflow. Additionally, it provides customizable interview templates, various question types (single-choice, multiple-choice, written text, and video), and a native scheduling tool.
How does myInterview integrate with other HR systems?
myInterview is fully integrated with your Applicant Tracking System (ATS) and other HR tech stack components. This integration allows for the direct delivery of candidate screening data, reducing manual data entry and accelerating the hiring workflow. It also supports API and custom integrations to ensure seamless data management.
What are the pricing plans for myInterview?
myInterview offers several pricing plans. The basic plan starts at $29 per month, with options for Growth ($39/month), Team ($85-$99/month), and Performance ($225-$259/month). There is also an Enterprise plan with custom pricing. Additionally, myInterview provides a free plan with limited features and a free trial for some plans.
Does myInterview offer a free trial or a free plan?
Yes, myInterview offers a free plan with limited features, as well as a free trial for some of its plans. This allows potential users to test the platform before committing to a paid subscription.
How does myInterview reduce bias in the hiring process?
myInterview reduces bias by screening applicants based on objective, data-driven criteria across different sources. This approach helps ensure that the hiring process is fairer by minimizing subjective judgments and focusing on specific skills, experiences, and role requirements.
Can candidates take interviews on mobile devices?
Yes, myInterview is mobile-optimized, allowing candidates to take interviews from their desktop or on the go. The platform does not require a mobile app, making it user-friendly for candidates to participate in interviews using just their name and email for sign-in.
What kind of analytics and insights does myInterview provide?
myInterview provides deep analytics that help track the user experience and the effectiveness of the interview process. It determines which questions work best for candidates and which candidates are the best fit for the organization. The platform also offers instant candidate ratings and analytics to help improve the application process.
How does myInterview support multiple languages?
myInterview supports several languages, including English, French, German, Hebrew, Korean, Portuguese, and Spanish. This makes it accessible for a diverse range of candidates and hiring teams.
Is myInterview suitable for high-volume hiring?
Yes, myInterview is particularly well-suited for organizations that handle high volumes of applications. It efficiently analyzes large volumes of candidate data, identifying top candidates quickly and streamlining the initial screening process.
What kind of customer support does myInterview offer?
myInterview provides 24/7 customer support, along with clear instructions and practice sessions to help users when issues arise. This ensures that both recruiters and candidates have a smooth experience using the platform.
MyInterview - Conclusion and Recommendation
Final Assessment of myInterview
Overview
myInterview is a sophisticated career tool that leverages AI-driven insights, video interviews, and customizable assessments to streamline the hiring process. It is particularly beneficial for businesses looking to enhance their recruitment efficiency and make more informed hiring decisions.
Key Features
- Automated Scheduling: Simplifies the process of arranging interviews.
- Customizable Questions: Allows recruiters to create questions specific to the job role.
- AI-Powered Insights: Analyzes candidate performances to identify top candidates based on skills and personality.
- Video Recording: Enables one-way and live video interviews.
- Mobile Accessibility: Supports interviews on both Android and iOS platforms.
- Interview Analytics: Provides detailed analytics to optimize the hiring process.
- Collaboration Tools: Facilitates easy sharing and rating of candidate videos among colleagues.
- Integration With ATS: Seamlessly integrates with existing Applicant Tracking Systems (ATS).
Who Would Benefit Most
myInterview is an excellent fit for mid-market and large businesses, especially those handling high-volume, entry-level positions. It is also suitable for in-house recruitment teams, recruiting agencies, and teams managing single or multiple brands. Companies like 7-Eleven, Billabong, McDonald’s, and Hyatt are already utilizing this platform effectively.
User Experience and Support
The platform is praised for its user-friendly interface, both for interviewers and candidates. It offers 24/7 customer support through various channels, including phone, live support, and tickets. The feedback from users highlights the ease of use, the quality of video and sound, and the effectiveness of the AI-driven analysis in making hiring decisions.
Pricing and Plans
myInterview offers two main pricing plans: the Individual plan ($99/month, billed yearly) and the Professional plan (custom pricing). The Individual plan includes 2 active jobs, 2 user seats, 6,000 Text/SMS invites, and unlimited one-way interviews. The Professional plan provides more extensive features, including custom options for active jobs, user seats, and integrations.
Recommendation
If you are part of a mid-market or large business, or if you manage high-volume recruitment processes, myInterview is a highly recommended tool. Here’s why:
- Efficiency: It significantly reduces the time spent on initial candidate screenings through automated and AI-powered assessments.
- Accuracy: The platform helps in making better hiring decisions by providing detailed analytics and insights into candidate performances.
- Collaboration: It facilitates seamless collaboration among hiring managers and recruiters, ensuring a consistent and fair evaluation process.
- Customization: Offers customizable interview templates and questions, which can be adjusted according to specific job roles.
- Support: Provides excellent customer support, ensuring any issues are addressed promptly.
Overall, myInterview is a valuable resource for any organization seeking to streamline and enhance their recruitment process, making it a solid choice for those looking to improve their hiring efficiency and accuracy.