
DottedSign - Detailed Review
Collaboration Tools

DottedSign - Product Overview
Introduction to DottedSign
DottedSign is a comprehensive and user-friendly e-signature solution that streamlines the document signing process for businesses and individuals. Here’s a breakdown of its primary function, target audience, and key features:Primary Function
DottedSign enables users to sign documents, request signatures from others, and track the progress of these signing tasks securely and efficiently. This platform is designed to replace traditional paper-based signing processes, making it easier to manage and complete signing tasks in a legal and secure manner.Target Audience
The target market for DottedSign includes a variety of sectors such as schools and universities, insurance companies, property firms, small to medium-sized businesses with high document usage, logistics, and HR contract-based industries. It is particularly useful for enterprise-sized accounts and organizations looking to adopt a more efficient and sustainable document signing process.Key Features
Security and Compliance
DottedSign prioritizes security with features like identity authentication, signature validation, digital trails, and account center management. It uses advanced encryption and adheres to standards such as ISO 27001 and GDPR. Additionally, it includes Adobe AATL digital signing certificates and an audit trail embedded in all signed documents.Efficiency and Productivity
The platform offers several time-saving features, including the ability to merge documents into one signing task, create and save reusable templates, and resend incomplete signing tasks. Users can also upload attachments in various file formats and add their e-signature to multiple fields with one click.Customization and Branding
DottedSign allows users to customize documents with their brand identity, including diverse templates and branding choices. This ensures that the documents sent out are professional and consistent. Users can also design and build flexible documents with features like field sets and image fields.Accessibility and Collaboration
The platform is accessible on all devices, making it convenient for users to sign documents anytime, anywhere. It also includes an admin/manager dashboard to track user contracts and signings, which is particularly useful for team projects and enterprise-level management.Automation and Workflow
DottedSign automates the signing process, allowing users to manage their documents efficiently. It streamlines creating, sending, and managing signature tasks, which helps in reducing manual efforts and enhancing workflow efficiency. In summary, DottedSign is a versatile e-signature solution that combines strong security, customization options, and automation features to streamline document signing processes for a wide range of industries and users.
DottedSign - User Interface and Experience
User-Friendly Interface
DottedSign boasts an intuitive and well-organized interface that makes it easy for users to manage and sign documents. The app is described as “fast-working” and “multifunctional,” allowing users to track every step of the signing process effortlessly, even when dealing with multiple customers.
Ease of Use
The interface does not require special skills to set up and manage, and it is not steep on the learning curve. Users find it seamless and easy to use, with no significant cons reported regarding its usability.
Key Features
DottedSign offers a range of features that enhance the user experience. These include document signing, template management, in-person signing, mobile app support, cloud storage integration, and multi-platform support. The app also features an audit trail, customizable branding, team management, bulk send options, reminders and notifications, and document status tracking.
Customization and Efficiency
Users can create reusable templates and automate the signing process, which significantly simplifies the management of documents. The drag-and-drop interface allows for easy placement of signature fields, and the ability to assign image fields for embedding documents like receipts or driver’s licenses adds to the convenience.
Security and Compliance
The interface ensures high security standards with features like secure encryption, signer authentication, and digital trails. This provides users with peace of mind and protection against unauthorized access. Additional security measures include two-factor authentication to further secure accounts.
Real-Time Tracking and Reminders
DottedSign allows users to track the progress of signing tasks in real-time, which helps in managing documents efficiently. The automated reminder feature ensures that nothing slips through the cracks, making it particularly useful when dealing with customers online.
Mobile and Multi-Platform Support
The app is accessible across various devices, including desktop computers, tablets, and smartphones, ensuring convenience and accessibility for users on the go.
Conclusion
Overall, DottedSign’s user interface is streamlined, intuitive, and highly functional, making it an excellent choice for individuals and teams looking to simplify and streamline their document signing processes.

DottedSign - Key Features and Functionality
DottedSign Overview
DottedSign is a comprehensive eSignature solution that offers a range of features to streamline document signing processes, enhance collaboration, and ensure security and compliance. Here are the main features and how they work:
Document Signing and Management
- Merge Documents Into One Task: This feature allows senders to bundle multiple documents for the same set of signers, making it easier to review, approve, and sign off with a single action. This reduces the administrative burden and simplifies the signing process.
- Replace Template Documents: Users can swap out documents and forms in existing templates without recreating them from scratch. This maintains brand integrity and prevents minor updates from causing extra administrative work.
Streamlined Signature Customization
- Effortless Signing Task Creation: DottedSign allows users to create signing tasks quickly, including the ability to save reusable templates with one click and resend incomplete signing tasks to signers.
- Field Sets and Signature Fields: Senders can design and build flexible documents with pre-made field sets (e.g., checkbox or round option buttons) and easily drag signature fields to any location on the document pages. This feature also includes assigning image fields for signers to embed files like receipts or driver’s licenses.
Speed and Efficiency
- Sign With One Click: Users can initiate signatures with a single click on assigned fields, eliminating the need to manually select the signature type for each field. This feature expedites the signing process, especially for multiple signature fields or batches of documents.
- Upload Various File Formats: DottedSign supports uploading attachments in different file formats, such as Word, text, spreadsheets, PowerPoint, and images, making it versatile for various document types.
Security and Compliance
- Audit Trail and Timestamps: The platform includes an embedded audit trail for all signed documents and the flexibility to apply timestamps in the signature field according to the preferred time zone. DottedSign adheres to industry-leading security standards, including Adobe AATL digital signing certificates, ISO 27001, and GDPR.
Collaboration and Integration
- Multi-Platform Support: DottedSign is available on all devices, including smartphones, tablets, and web browsers, allowing signatures anytime, anywhere.
- Third-Party Integrations: The service integrates seamlessly with Google Drive, Gmail, Salesforce, Microsoft Teams, Zapier, and more. These integrations enable automated workflows, reducing manual work and improving productivity. For example, Zapier can connect DottedSign with other apps to automate tasks such as backing up signed documents and synchronizing key information.
Team Management and Automation
- Admin Console and Role-Based Access: The admin console centralizes document control, enabling unified task management for all team members. Users can set document access levels using default or custom roles.
- Automated Notifications and Reminders: DottedSign provides real-time signer status updates and automated notifications to keep the signing process moving smoothly. It also includes reminders to ensure signers complete their tasks on time.
Additional Features
- Template Management: Users can create sign-ready templates from standard documents like employee agreements, NDAs, and proposals. This feature helps in standardizing the document signing process.
- Bulk Send and Offline Signing: DottedSign allows sending documents in bulk and supports offline signing, which is particularly useful for situations where internet connectivity is limited.
- Customizable Branding and Form Fields: The platform offers customizable branding options and form fields, including drag-and-drop interfaces, to make the signing process more personalized and efficient.
While DottedSign does not explicitly highlight AI integration in its core features, its automation capabilities through integrations with platforms like Zapier can significantly streamline workflows, reducing manual tasks and enhancing overall efficiency. However, as of the available information, there is no specific mention of AI-driven features within DottedSign itself.

DottedSign - Performance and Accuracy
Performance
DottedSign is highly regarded for its performance in various critical areas. Here are some highlights:Ease of Use and Setup
DottedSign scores exceptionally well in user ratings for ease of setup and use. On G2, it receives a 9.5/10 for ease of setup and 9.4/10 for ease of use, outperforming competitors like DocuSign and Adobe Acrobat Sign.Document Signing and Workflow
The platform excels in document signing, mobile signatures, and signature workflow management. It has the highest ratings in these categories, with a 9.6/10 for document signing and 9.4/10 for signature workflow.Real-Time Tracking and Notifications
DottedSign offers real-time tracking and automated notifications, which help in managing the signing process efficiently. Users can track the status of documents and receive updates via email or the DottedSign app.Integration and Compatibility
The software integrates seamlessly with popular tools like Google Drive, Gmail, Salesforce, Microsoft Teams, and Zapier, making it versatile and convenient for users.Accuracy
DottedSign ensures high accuracy through several features:Secure and Legally Binding Signatures
The platform uses One-Time Password (OTP) authentication, audit trails, and AATL-approved Certification Authority (CA) digital certificates to ensure that signatures are secure and legally binding.Audit Trails and Compliance
DottedSign provides transparent audit trails for every signed document, which is crucial for maintaining compliance and accuracy in the signing process.Document Integrity
While DottedSign restricts the editing of pending documents to protect their integrity, it allows users to merge documents into one task and replace documents in templates without disrupting existing formats, ensuring accuracy in the signing workflow.Limitations and Areas for Improvement
Despite its strong performance, there are a few limitations and areas where DottedSign could improve:Document Editing Restrictions
DottedSign only supports the upload of final edited PDF documents and restricts the editing of pending documents to protect integrity. This can be a limitation for users who need to make changes during the signing process.Advanced CLM Features
DottedSign is focused on eSignatures and may not fully support users looking for advanced Contract Lifecycle Management (CLM) features.Currency Limitation
The online payment currency is only available in USD, which could be a limitation for international users.Template Management
While DottedSign allows for reusable templates and the ability to swap documents within templates, some users might find the process of managing multiple templates and fields slightly cumbersome, although the latest updates have streamlined this process significantly. Overall, DottedSign demonstrates strong performance and accuracy in key areas of electronic signature functionality, making it a reliable choice for businesses and individuals seeking efficient and secure e-signature solutions. However, it is important to consider the specific needs of your organization to ensure it aligns with what DottedSign offers.
DottedSign - Pricing and Plans
Free Plan
- Cost: $0 per month
- Features:
- Sign unlimited documents, but limited to 3 signature requests per month.
- Basic fields (signature, initials, text, and date)
- Legally-binding audit trail
- Access to mobile devices and web
- Email OTP authentication to verify signer’s identity.
Pro Plan
- Cost: $8 per user per month (billed annually) or $15 per user per month (billed monthly).
- Features:
- All features from the Free Plan
- SMS OTP authentication to verify signer’s identity
- Unlimited signing tasks
- Unlimited assignees per task
- Advanced fields (radio button, checkbox, and more)
- Mobile app secure passcode
- Priority customer support
- In-person signing.
Business Plan (1-4 users)
- Cost: $18 per user per month (billed annually) or $30 per user per month (billed monthly).
- Features:
- All features from the Pro Plan
- 1-4 users: $18 per user per month (annual billing) or $30 per user per month (monthly billing).
Business Plan (5 and more users)
- Cost: $15 per user per month (billed annually) or $25 per user per month (billed monthly).
- Features:
- All features from the Pro Plan
- 5 reusable templates per user
- Request attachments unlimited
- Admin Console
- Company branding
- This plan is for 5 or more users and costs $569.95 per year for 5 users, which translates to $9.49 per user per month.
Enterprise Plan
- Cost: Custom pricing; contact the vendor for a quote.
- Features: This plan is tailored for larger enterprises and includes all the features from the Business Plan, along with additional customizations and support. You need to contact the vendor directly for detailed pricing and features.
Additional Information
- Free Trial: Available for all paid plans.
- Entry-level Setup Fee: An optional setup fee of $9.99 per user may apply.
This breakdown should help you choose the plan that best fits your needs and budget. For the most accurate and up-to-date pricing, it’s always a good idea to check directly with the vendor or visit the official DottedSign website.

DottedSign - Integration and Compatibility
Integration with Zapier
One of the key integrations of DottedSign is with Zapier, a workflow automation platform. This integration allows users to connect DottedSign with over 3,000 cloud-based apps, automating workflows before, during, and after the signing of documents. For example, a signed engagement letter can trigger the automatic issuance of an invoice via PayPal or Stripe, and the payment can update the customer’s status in CRM tools like Salesforce, Pipedrive, or Redtail.
Compatibility with Business Tools
DottedSign is compatible with several popular business tools, including:
- Google Workspace: Integrations with Google Contacts, Google Drive, and Gmail Add-ons enable smooth document management and signing processes.
- Salesforce: Direct integration with Salesforce allows for automated updates and synchronization of customer information.
- Microsoft Teams: Integration with Microsoft Teams facilitates team collaboration and real-time notifications.
- Slack and Asana: Connecting DottedSign with Slack and Asana helps in automating notifications and task updates, ensuring that all team members are informed and on track.
Device and Platform Compatibility
DottedSign is accessible and functional across various devices and platforms:
- Web and Mobile: Users can sign documents and manage signing tasks on both web browsers and mobile apps, ensuring flexibility and convenience.
- Self-Hosted Deployment: For enhanced data security, DottedSign can be deployed on a dedicated server, allowing businesses to customize e-signature workflows according to their needs.
Additional Features and Integrations
Other notable integrations include:
- Google Drive and Gmail: Seamless integration for storing and sending documents.
- Microsoft Office 365: Planned direct integrations to further enhance compatibility with Microsoft tools.
- CRM Tools: Integrations with CRM systems like Pipedrive and Redtail to update customer statuses automatically.
Real-Time Tracking and Notifications
DottedSign offers real-time tracking and automated notifications via email and the DottedSign app, ensuring that all parties involved are updated on the status of the documents. This feature enhances engagement and efficiency in the signing process.
In summary, DottedSign’s extensive integrations and compatibility with various tools and platforms make it a versatile and efficient e-signature solution for businesses of all sizes.

DottedSign - Customer Support and Resources
Customer Support Options
Email/Help Desk
Users can contact DottedSign’s customer support team via email for assistance with any issues or questions they may have.
Chat Support
DottedSign provides chat support, allowing users to get immediate help when needed.
FAQs/Forum
The platform includes a comprehensive FAQ section and a knowledge base where users can find answers to common questions and resolve issues on their own.
Knowledge Base
An online knowledge base is available, containing detailed guides and instructions on how to use the various features of DottedSign.
Additional Resources
Support Page
The DottedSign website has a dedicated Support page where users can find information related to subscription management, cancellation, and other support-related topics.
Contact Form
Users can fill out a contact form on the Support page to reach out to the customer support team.
Phone Number
Although not explicitly mentioned in all sources, contacting customer support may also involve phone support, depending on the availability listed on the Support page.
Documentation and Guides
DottedSign provides detailed documentation and guides on how to use their services, including how to cancel subscriptions, request refunds, and manage accounts.
Account and Subscription Management
Users can find specific sections on the Support page for managing their subscriptions, including cancellation and refund processes. Customer support is available to guide users through these processes if needed.
Security and Legal Resources
DottedSign also offers resources on the security and legality of their digital signatures, including information on digital certificates issued by an Adobe Approved Trust List (AATL) certificate authority and digital audit trails.
By utilizing these support options and resources, users of DottedSign can ensure a smooth and effective experience with the platform. If you encounter any issues or have questions, contacting customer support is a straightforward process.

DottedSign - Pros and Cons
Pros of DottedSign
DottedSign offers several significant advantages that make it a valuable tool in the collaboration and e-signature space:Efficiency and Time Savings
DottedSign streamlines the document signing process, saving time and reducing the need for printing, faxing, and emailing. Users can import documents, add signing tasks, and send them out quickly, making it ideal for businesses looking to accelerate their workflows.Simplified Signing Process
The platform allows users to merge multiple documents into a single task for signing, eliminating the hassle of handling numerous separate requests. It also enables one-click signing, where users can apply their pre-selected signature to multiple fields with ease.Customization and Flexibility
DottedSign offers features like reusable field sets and the ability to drag and drop signature fields, making it easy to create and manage signing tasks. Users can also assign image fields for signers to embed documents like receipts or IDs.Accessibility and Mobility
The software is accessible on various devices, including mobile phones, tablets, laptops, and desktops, ensuring that users can manage and sign documents from anywhere. This mobility is particularly beneficial for remote worker management platforms like Slasify.Security and Compliance
DottedSign ensures a secure signing process with encryption using TLS/SSL, RSA-2048, and AES-256. It also includes Single Sign-On (SSO) and One-Time Password (OTP) verification for added security. The process is legally enforceable and traceable, providing a digital audit trail.User-Friendly Interface
The platform is praised for its intuitive interface, making it easy for new users to learn and use without significant issues. Features like automated reminders, expiration dates, and notifications enhance the user experience.Collaboration Features
DottedSign allows for the creation of reusable templates, the ability to resend incomplete signing tasks, and a visual progress bar to track the signing process. These features facilitate smooth collaboration and document management.Cons of DottedSign
While DottedSign offers many benefits, there are some limitations and areas for improvement:Limited File Format Support
One of the main drawbacks is that DottedSign currently only supports PDF formats, which can be inconvenient for users who frequently work with other file types like Word documents.Document Settings and Editing Issues
Some users have reported issues with editing document settings, such as the need to confirm changes at every stage and occasional bugs when saving documents. These can lead to minor frustrations and inefficiencies.Tutorial and Onboarding
There is a suggestion that the tutorial section on the DottedSign website could be more extensive to help new users absorb information at a more convenient pace.Temporary Document Loss
A few users have experienced issues where documents are temporarily lost when the app is closed and reopened, requiring them to reload and reset the settings. Overall, DottedSign is a powerful tool for streamlining e-signature processes, but it has some specific limitations that users should be aware of.
DottedSign - Comparison with Competitors
When comparing DottedSign with other eSignature and collaboration tools, several key features and differences stand out:
Unique Features of DottedSign
- Document Merging: DottedSign allows users to merge multiple documents into a single task for signing, which streamlines the process for signers and reduces administrative work.
- Reusable Templates: Users can easily replace documents in existing templates without disrupting the format, and they can also save reusable templates with one click from existing signing tasks.
- Effortless Signing: DottedSign enables users to sign multiple fields with a single click, eliminating the need to manually select the signature type for each field.
- Real-Time Tracking and Notifications: The platform offers real-time tracking of document status and automated notifications, keeping all parties informed throughout the signing process.
- Advanced Security: DottedSign includes features like One-Time Password (OTP) authentication, audit trails, and AATL-approved Certification Authority (CA) digital certificates to ensure secure and legally binding signatures.
Integration Capabilities
DottedSign integrates with popular business tools such as Google Drive, Gmail, Salesforce, Microsoft Teams, and Zapier, making it versatile for various business environments.
Cost-Effectiveness
DottedSign is priced at $18/month per user for its business plan, which is generally more cost-effective compared to competitors like DocuSign (starting at $25/user/month) and PandaDoc ($49/user/month).
User-Friendly Interface
DottedSign is known for its intuitive interface that requires no formal training, making it easy for new users to adopt. It has high ratings for ease of setup and use on platforms like G2.
Customer Support
DottedSign emphasizes high-quality customer support with a 24/7 self-serve help center, a dedicated customer support team, and an AI chatbot for instant support.
Potential Alternatives
DocuSign
- Extensive Integration Options: DocuSign offers a large number of integration options, which can be beneficial for businesses deeply embedded in various software ecosystems.
- Complex System: While DocuSign is feature-rich, it may require more in-depth training compared to DottedSign.
Adobe Acrobat Sign
- Strong Enterprise Presence: Adobe Acrobat Sign has a strong presence in the enterprise market and offers extensive integration options and authentication methods.
- Variable Pricing: Pricing varies, but it typically starts at $23.99 for the business plan.
PandaDoc
- Document Creation Tools: PandaDoc stands out with its document creation tools and analytics features, making it a good choice for businesses that need to create and manage documents extensively.
- CRM Integrations: PandaDoc has strong CRM integrations, which can be beneficial for sales and marketing teams.
Other Collaboration Tools
While not strictly eSignature tools, other collaboration platforms like Slack, Microsoft Teams, and Trello can complement eSignature solutions by enhancing overall team communication and project management. For example:
- Slack and Microsoft Teams: These platforms are excellent for real-time communication and can integrate with eSignature tools to streamline workflows.
- Trello and Asana: These tools are great for task management and can be used in conjunction with eSignature solutions to manage the entire project lifecycle.
In summary, DottedSign stands out for its ease of use, cost-effectiveness, and unique features like document merging and effortless signing. However, businesses with specific needs, such as extensive integration options or advanced document creation tools, may find alternatives like DocuSign, Adobe Acrobat Sign, or PandaDoc more suitable.

DottedSign - Frequently Asked Questions
Frequently Asked Questions about DottedSign
What is DottedSign and what does it do?
DottedSign is an eSignature tool designed to simplify the process of signing, assigning, and managing documents. It automates document delivery, allows you to track every step of the signing process, and brings all signing tasks to one place to minimize time consumption.How much does DottedSign cost?
DottedSign offers several pricing plans:- Free Plan: $0 per month, includes basic fields, legally-binding audit trail, and access to mobile and web devices.
- Pro Plan: $10 per month, includes all features from the free plan plus SMS OTP authentication, unlimited signing tasks, advanced fields, and priority customer support.
- Business Plan: $570 per year for 1-5 users, includes all features from the Pro plan plus reusable templates, request attachments, admin console, and company branding.
What are the key features of DottedSign?
DottedSign includes several key features such as:- Document Signing
- Template Management
- In Person Signing
- Mobile App
- Cloud Storage Integration
- Multi Platform Support
- Audit Trail
- Customizable Branding
- Team Management
- Bulk Send
- Reminders And Notifications
- Document Status Tracking
- Secure Encryption
- Signer Authentication
- Form Fields
- Drag And Drop Interface
- Document Expiration
- Integration With Third Party Apps
- Offline Signing
Does DottedSign offer a free trial?
Yes, DottedSign provides a free trial for users to test its features before committing to a paid plan.What types of businesses does DottedSign serve?
DottedSign serves a wide range of businesses, including startups, small and medium-sized businesses (SMBs), mid-market companies, and enterprises. It is also used by freelancers and various industry-specific teams such as sales, finance, healthcare, and more.What platforms does DottedSign support?
DottedSign supports multiple platforms, including Android, iOS, and web browsers on PC, Mac, or Linux. It also integrates with other applications like Zapier, OneDrive, and Microsoft Teams.What level of customer support does DottedSign offer?
DottedSign provides several support options, including tickets, chat, email/help desk, FAQs/forum, and a knowledge base. The Pro and Business plans also offer priority customer support.Is DottedSign secure and legally binding?
Yes, DottedSign ensures secure encryption and signer authentication. The e-signatures obtained through DottedSign have the same legal value as handwritten signatures, and the software includes a legally-binding audit trail.Can I use DottedSign offline?
Yes, DottedSign allows for offline signing, which means you can sign documents even without an internet connection.Does DottedSign support multiple languages?
Yes, DottedSign supports multiple languages, including Chinese (Simplified and Traditional), English, French, German, Italian, Japanese, Korean, and Spanish.How do I manage my team and subscriptions on DottedSign?
DottedSign provides features for team management and subscription management. You can manage your team through the admin console available in the Business plan and handle subscription-related tasks through the designated sections in the Help Center.
DottedSign - Conclusion and Recommendation
Final Assessment of DottedSign
DottedSign is a comprehensive and user-friendly eSignature tool that simplifies the process of signing, assigning, and managing documents, making it an excellent choice in the collaboration tools category.Key Features and Benefits
Document Management
DottedSign allows you to manage all signing tasks in one place, reducing the time spent on tracking signatures. It includes features like document status tracking, real-time signer status, and automated notifications.
Security and Compliance
The software ensures legally binding e-signatures with advanced security protocols such as TLS/SSL, RSA-2048, and AES-256 encryption. It also provides digital certificates from a Certificate Authority under the Adobe Approved Trust List (AATL) and a transparent audit trail.
User-Friendly Interface
The app is easy to navigate and set up, with no steep learning curve. It offers a drag-and-drop interface and supports multi-platform use, including web, iOS, and Android.
Customization and Integration
DottedSign allows for customizable branding, integration with third-party apps like Google Drive, Gmail, Salesforce, and Microsoft Teams, and API access for seamless workflow automation.
Team Management
The software includes an admin console for centralized document control, team management features, and the ability to set document access levels using default or custom roles.
Who Would Benefit Most
DottedSign is highly beneficial for:Small to Medium-Sized Businesses
These organizations can streamline their document signing processes, reduce paperwork, and enhance efficiency with features like bulk send, reminders, and real-time tracking.
Remote Teams
Given its mobile app and web support, DottedSign is ideal for teams working remotely, enabling them to sign documents anytime, anywhere.
Enterprises
Larger organizations can leverage the advanced security features, admin console, and integration capabilities to manage large volumes of documents securely and efficiently.
Overall Recommendation
DottedSign is a solid choice for anyone looking to simplify and secure their document signing processes. Here are a few reasons why:Cost-Effective
It offers a free plan as well as affordable paid plans, making it accessible to a wide range of users. The pricing plans are structured to fit different business needs, from basic to advanced features.
Ease of Use
The intuitive interface and self-serve onboarding resources make it easy for users to get started quickly without needing extensive training.
Comprehensive Features
DottedSign provides a wide array of features that cater to various business needs, including document templates, signer authentication, and real-time tracking.
In summary, DottedSign is a reliable, efficient, and secure eSignature solution that can significantly enhance the document management processes of businesses of all sizes. Its user-friendly interface, advanced security features, and cost-effective pricing make it a highly recommended tool in the collaboration tools category.