
Workzone - Detailed Review
Collaboration Tools

Workzone - Product Overview
Overview
Workzone is a cloud-based project management and collaboration tool that has been a staple in the industry for over 20 years. Here’s a brief overview of its primary function, target audience, and key features:
Primary Function
Workzone is designed to facilitate project collaboration, document management, and task coordination. It aims to make project management more efficient and accessible for teams of various sizes and technical backgrounds.
Target Audience
Workzone is largely used by companies with 1000-5000 employees, although it also serves smaller and larger organizations. The primary industries that utilize Workzone include Higher Education (11%) and Retail (6%), with a significant presence in the United States (79% of its customers).
Key Features
Project Collaboration
Workzone provides web-based collaborative workspaces where teams can share projects and files securely. This ensures everyone is on the same page, regardless of their location.
Document Management
Users can manage multiple versions of documents, with different user roles and file permissions. This includes secure web-based file sharing and collaboration.
Task and Resource Management
The software allows for the management of tasks and resources, including linking dependent tasks and automating the notification process when tasks are completed.
Customizable Reporting
Workzone offers customizable reporting and automated emailed reports to keep users updated on project status.
Time Tracking
The platform includes time tracking features to help teams monitor how much time is spent on various tasks and projects.
Cross-Project Visibility
Users can see cross-project summaries, providing organization-wide visibility to projects and resources. This helps in managing multiple projects simultaneously.
Conclusion
Overall, Workzone is an intuitive and user-friendly tool that caters to a mix of technical and less technical users, making it an ideal solution for teams looking to streamline their project management processes.

Workzone - User Interface and Experience
User Interface of Workzone
The user interface of Workzone, a cloud-based project management tool, is designed to be clean, simple, and modern, making it user-friendly and efficient for teams to manage their projects.
Top Navigation and Layout
The interface features a top navigation bar that includes a workspace drop-down menu, allowing users to switch between different workspaces easily. Simple icons provide quick visual cues to main modules such as Project Templates, Project Recycle Bin, and Project List. The setup and favorites options are now located in a secondary navigation section, making the main interface less cluttered.
Profile Menu and Accessibility
A new “profile” menu is available in the top right corner, giving users quick access to frequently used pages like “My Info,” “My Timesheet,” and “My To-Do List.” This menu centralizes important links that were previously scattered across the page, enhancing accessibility and ease of use.
Task List and Gantt Chart Views
The Task List has been updated with a lighter, more modern palette, focusing on the content that matters most. Users can switch between a “comfortable” view with generous vertical spacing for easier reading and a “compact” view to see more information at once. This flexibility caters to different user preferences.
Collaboration and Communication Tools
Workzone integrates various collaboration tools, including built-in communication features, document sharing, and task assignment. These tools enable seamless collaboration among team members and facilitate efficient project management.
Customization and Notifications
Users can customize their experience by turning off features they don’t use, making the interface more user-friendly during the initial implementation. The software also offers email auto-notifications and automated reports, which can be set up to alert team members about important events, late tasks, and daily to-do lists. This automation helps in keeping the team informed and on track.
Ease of Use
Workzone is generally praised for its ease of use. The interface is intuitive, and the software provides a clear dashboard that displays all the important information at a glance. Features like saving favorite pages and using the search function to quickly find content further enhance the user experience.
Overall User Experience
Overall, the user experience in Workzone is positive, with many users appreciating its simplicity and functionality. The software is versatile, catering to businesses of all sizes across various industries, and it is scalable to grow with the business. While some users have noted minor delays in updating tasks and suggestions for further interface improvements, the majority find it a valuable tool for project and task management.
Conclusion
In summary, Workzone’s user interface is streamlined, modern, and easy to use, making it an effective tool for teams to manage their projects efficiently.

Workzone - Key Features and Functionality
Workzone Overview
Workzone, as a collaboration and project management tool, offers a range of key features that enhance team collaboration, project management, and document sharing. Here are the main features and how they work:Secure Client Portals and Document Collaboration
Workzone allows you to create secure, branded client portals for each client or workgroup. This feature enables you to share documents, collaborate, and record approvals while setting different levels of access for clients, employees, and partners. You can create distinct document collaboration workspaces and set folder or document permissions to ensure each individual sees only the appropriate items.Flexible File Sharing
The platform provides flexible and secure file sharing capabilities. You can collaborate on the latest version of documents via the web, manage multiple versions of documents, and ensure that all team members have access to the most current files. This feature is particularly useful for teams working on projects that involve frequent document updates.Project Management
Workzone includes comprehensive project management tools. It allows you to track events or project tasks by client or department, send reminders of upcoming meetings or deadlines, and combine separate calendars into a master calendar. The tool also links dependent tasks and automatically notifies the next party when a dependent task is completed, helping to keep projects on track.Image Markup Tool
For creative review processes, Workzone offers an image markup tool that lets you add comments directly on PDFs or images. This feature eliminates the need for physical notes or third-party tools like Adobe Acrobat, streamlining the feedback process.Customizable Workspaces
You can customize Workzone to reflect your brand or those of your clients. This involves creating distinct collaborative workspaces for each client or division, using custom logos and colors to match the look and feel of your company’s or your client’s website.Group Calendar and Scheduling
The platform includes a group calendar feature that allows you to track schedules, share events, and set reminders. This helps in coordinating team activities and ensuring everyone is aware of upcoming deadlines and meetings.Role-Based Access and Security
Workzone provides role-based access control, allowing administrators to assign specific permissions and access rights to users. This ensures that each individual can only view and interact with the appropriate items, enhancing security and compliance.Integration with Other Tools
Workzone integrates with various other tools such as Asana, Basecamp, Microsoft 365, Dropbox Business, GitHub, Gmail, and Google Calendar. These integrations help in automating workflows and accessing data across different platforms seamlessly.Customer Support
Each Workzone customer is assigned a “Success Coordinator” who helps in using the client portals to achieve business objectives. This support ensures that users can maximize the benefits of the platform without facing significant hurdles.AI Integration
While the primary features of Workzone do not explicitly involve AI-driven functionalities, the platform’s integration with tools like Zapier can introduce AI elements. For example, integrating Workzone with Asana via Zapier allows for automation workflows that can be enhanced with AI models like OpenAI or Anthropic for tasks such as data extraction, summarization, and transformation. However, this AI integration is more about the broader ecosystem of tools that Workzone can be connected to rather than inherent AI features within Workzone itself.Conclusion
In summary, Workzone is a powerful yet user-friendly tool that simplifies project management, document collaboration, and client communication, with a strong focus on security, customization, and integration with other productivity tools.
Workzone - Performance and Accuracy
Performance
Workzone is praised for its ability to streamline project workflows and enhance team collaboration. Here are some performance highlights:Workflow Management
Workzone’s workflow management feature allows users to instantly see which projects are on track and which ones are falling behind. This feature provides a clear overview of what every team member is working on, helping to prioritize projects effectively.Task Management
The software enables task dependencies, automatic start date calculations, and customizable reports for up-to-date project status information. This ensures that tasks are managed efficiently and deadlines are met.Time Tracking
Workzone includes built-in time tracking tools that help monitor the time spent on tasks, allowing for better resource management and optimization of processes.Resource Management
The tool helps plan timelines, adjust workloads, and allocate resources efficiently, ensuring that no team member is overburdened or underutilized.Accuracy
In terms of accuracy, Workzone is highly regarded for its reliable and accurate tracking and reporting features:Reporting and Analytics
Workzone offers customizable and automated reports, providing accurate and up-to-date project status information. This helps teams set, track, and manage goals aligned with company objectives.Approval Workflows
The software allows for automated approval processes, ensuring that tasks are sent for approval, feedback is recorded, and approval trails are maintained accurately.Communication
Workzone enhances team collaboration with integrated communication features, ensuring that all team members are informed and aligned on project progress.Limitations and Areas for Improvement
While Workzone performs well in many areas, there are some limitations and areas where it could improve:User Interface
Some users have noted that the user interface looks dated in some areas, which might affect the overall user experience. However, the interface is generally straightforward and easy to use.Integration Ecosystem
Although Workzone integrates with popular tools like Microsoft 365, Dropbox Business, and GitHub, its integration ecosystem is somewhat limited compared to other project management tools. However, it can be extended via Zapier integration.No Free Version
Workzone does not offer a free tier, which might not be suitable for very small teams or startups with limited budgets.No Video Mark-up Tool
Workzone lacks a video mark-up feature, which could be a limitation for teams that frequently work with video content. Overall, Workzone is a reliable and user-friendly project management tool that excels in workflow management, task tracking, and resource allocation. While it has some limitations, its strong support options and comprehensive feature set make it a solid choice for teams looking to streamline their project workflows.
Workzone - Pricing and Plans
Workzone, a comprehensive project management tool, offers a clear and structured pricing structure to cater to various business needs. Here’s a breakdown of their pricing plans and the features included in each:
Pricing Plans
Workzone provides three main pricing plans:Team Plan
- Cost: $24 per user per month
- Features:
- Project & Task Management
- File Sharing, Review & Approval
- Reporting
- Success-Based Support
- Unlimited Workspaces
- Training Sessions
- 100GB Storage
Professional Plan
- Cost: $34 per user per month
- Features:
- All features from the Team Plan
- Custom project intake forms
Enterprise Plan
- Cost: $44 per user per month
- Features:
- All features from the Professional Plan
- Single Sign-On (SSO)
- API Access
- Custom Fields
- Custom Reporting
- Workspace Groups
- Critical Path
Additional Features Across Plans
Regardless of the plan chosen, Workzone offers a wide range of features, including:- Gantt Chart
- Time Tracking
- Document Management
- Customizable Dashboards
- Resource Management
- Project Collaboration
- Project Tracking
- Reporting And Analytics
- Email Notifications
- User Permissions
- Project Portfolio Management
- Budget Management
- Calendar View
- Mobile Access
- Workflow Automation
- Client Portal
- Risk Management
- Advanced Reporting
- Expense Tracking
- Multi-factor Authentication
- 100 Integrations (e.g., Google Drive, Dropbox, Salesforce)
Free Options
Workzone does not offer a free trial. Instead, they provide a guided demo experience that includes a 50-minute discovery call to identify your needs and a personalized demo with sample projects to help you evaluate the software effectively. This approach is designed to give you a comprehensive understanding of how Workzone can meet your specific requirements.
Workzone - Integration and Compatibility
Workzone Overview
Workzone, a project management software, is designed to integrate seamlessly with a wide range of tools and platforms, enhancing efficiency and communication across different systems.
Integrations with Other Tools
Workzone offers a plethora of integrations with popular applications to streamline your workflow. Here are some key integrations:
- Accounting and Time Tracking: Workzone integrates with Zoho Books, Freshbooks, Harvest, and Toggl, allowing you to track time and manage financial aspects of your projects without leaving the platform.
- File Management: It connects with Box, Google Drive, OneDrive, and Office 365, ensuring that team members can access and manage documents effortlessly.
- Communication and Collaboration: Workzone integrates with Microsoft Teams, Yammer, and Slack, enabling real-time notifications and updates on projects and tasks.
- CRM and Sales: It can be connected to Salesforce, facilitating cross-department collaboration and ensuring that sales and project management teams are aligned.
- Project Management Tools: Workzone integrates with Jira and Github, allowing for the automatic creation of tasks from new issues and commits.
- Custom Integrations: Workzone’s REST API and integration with Zapier enable users to build custom integrations and automate workflows with over 1,000 web apps.
Compatibility Across Platforms and Devices
Workzone is highly compatible across various devices and platforms:
- Operating Systems: Workzone can be used on PCs, Macs, tablets, and smartphones. It supports Windows 10 (32-bit and 64-bit) and macOS (High Sierra and Big Sur).
- Browsers: The platform is optimized for the latest versions of Firefox, Chrome, Edge, and Safari. It also supports Internet Explorer 11 and other Chromium-based browsers, although with some limitations on certain features.
- Mobile Devices: Workzone has a mobile-optimized version and supports iOS 14.x, 15.x, and Android 9.x, 10.x, 11.x. It is also compatible with mobile device management systems like Citrix Endpoint Management and Microsoft Intune.
System Requirements
For optimal performance, Workzone requires:
- Access to the internet via a standard web browser.
- The ability to access secure web pages via the standard https port (443).
- Email messaging for notifications, with detailed technical information available for ensuring notification delivery.
Overall, Workzone’s extensive integration capabilities and broad compatibility make it a versatile tool for managing projects across diverse teams and platforms.

Workzone - Customer Support and Resources
Workzone offers a comprehensive and supportive environment for its users, ensuring they have all the resources needed to effectively utilize their project management and collaboration tools.
Unlimited Support
One of the standout features of Workzone is its unlimited support. This means that users have access to real, U.S.-based support personnel who are available to help with any issues, from discussing best practices to troubleshooting browser settings. There is no problem too small, and users can expect a personal touch, with support team members who often know clients by name.Dedicated Customer Success Team
Each Workzone customer is assigned a “Success Coordinator” who acts as a coach to help them achieve their business objectives using the software. This dedicated support ensures that users are successful in adopting and using Workzone’s client portals and other features effectively.Training and Onboarding
Workzone provides unlimited training for all its customers. This includes a battle-tested adoption process that has been proven to be 2.7 times more effective in helping organizations adopt consistent project management habits. The training is designed to help teams quickly onboard and become experts in the system over time.Responsive Support
The support team at Workzone is highly responsive, with an average support response time of under 10 minutes. This ensures that users do not have to wait long for assistance, which is provided by humans rather than automated systems.Additional Resources
Client Portals and Collaboration Tools
Workzone allows users to create secure, branded client portals where they can share documents, collaborate, and record approvals. The software also includes features like flexible file sharing, group calendars, and image markup tools for visual feedback.Integrations
Workzone integrates with popular tools such as Google Workspace, Microsoft Office, Slack, Harvest, Hubspot, Github, and Dropbox, among over 1,000 web apps. This integration capability enhances the usability and versatility of the software.User Feedback and Continuous Improvement
Workzone values user feedback and is committed to continuous improvement. Users have reported that the support team is willing to hear feedback and provide solutions or recommendations, often implementing new features based on user requests. Overall, Workzone’s customer support and additional resources are designed to ensure that users can effectively use the software, streamline their workflows, and achieve their project management goals with ease and confidence.
Workzone - Pros and Cons
Advantages of Workzone
User-Friendly Interface
Workzone is known for its simplicity, making it easy for the entire team to use, even for those who are not tech-savvy. This user-friendly interface encourages collaboration and reduces the learning curve compared to more cumbersome tools like SharePoint.
Customizable and Branded Client Portals
Workzone allows you to create secure, branded client portals that reflect your company’s or your clients’ brand. This customization includes using custom logos and colors, which helps in maintaining a consistent look and feel across different collaborative workspaces.
Secure File Sharing and Collaboration
The software enables flexible and secure file sharing, allowing teams to collaborate on the latest versions of documents via the web. You can set folder or document permissions to ensure each individual sees only the appropriate items.
Comprehensive Project Management
Workzone offers a range of project management features, including task management, time tracking, budget management, and reporting. It provides a project dashboard that gives an overview of all projects, helping you identify which projects are on track and which ones need attention.
Workflow Management and Automation
The software allows you to automate the review and approval of documents and work items through its approvals workflow feature. It also provides reusable templates for common project types, which saves time and standardizes project management processes.
Communication and Calendar Management
Workzone includes features for communication management, such as tracking planned hours of work, sending reminders, and combining separate calendars into a master calendar. It also integrates with various third-party applications like Google Calendar, Slack, and Gmail.
Image Markup and Visual Feedback
The image markup tool allows you to add comments directly on PDFs or images, which is particularly useful for creative review processes and saves time compared to using physical notes or third-party tools.
Customer Support
Each Workzone customer is assigned a “Success Coordinator” to help them achieve their business objectives, ensuring that users get the support they need to be successful with the software.
Disadvantages of Workzone
Initial Setup Effort
While Workzone is user-friendly, the initial setup and customization can require some effort. This might be a bit time-consuming, especially for smaller teams or those with limited IT resources.
Cost
Workzone offers different pricing plans, but these can be a significant expense, especially for larger teams or enterprises. The pricing includes a Team plan at $24/user/month, a Professional plan at $34/user/month, and an Enterprise plan with custom pricing.
Limited AI-Driven Features
Unlike some other collaboration tools, Workzone does not currently integrate generative AI features that enhance creativity, automate routine communication tasks, or provide real-time summaries and translations. If AI-driven collaboration is a key requirement, Workzone might not be the best fit.
Dependence on Integrations
While Workzone integrates with various third-party applications, its full functionality might depend on these integrations. This could be a drawback if the integrations are not seamless or if the third-party services experience downtime.
In summary, Workzone is a strong option for teams looking for a user-friendly, secure, and customizable project management and collaboration tool. However, it may require some initial setup effort and does not currently include AI-driven features that some other tools offer.

Workzone - Comparison with Competitors
When Comparing Workzone to Other Collaboration Tools
When comparing Workzone to other collaboration tools in the AI-driven product category, several key aspects and alternatives come into focus.
Project Management and Workflow
Workzone is known for its ease of use and comprehensive project management features. It allows users to create templates for regular projects, enabling quick execution of recurring tasks. The workflow management feature provides a clear overview of project statuses across different departments, helping in prioritizing tasks and identifying projects that are falling behind.
In contrast, Taskade integrates AI-powered tools to streamline workflows and boost productivity. It automates routine tasks, generates actionable insights from project data, and assists with research and content creation. Taskade’s visual builder allows for custom workflows and project views, making it a strong alternative for teams needing advanced AI assistance in project management.
Communication and Collaboration
Workzone offers features like peer-to-peer messaging, group chats, and supervisor-to-team member communication. It also includes file-sharing and attendance capture capabilities, making it a complete collaboration toolkit.
Miro, on the other hand, excels in visual collaboration with its infinite canvas, smart drawing capabilities, and interactive video walkthroughs. Miro’s platform supports real-time collaboration, immediate cursor tracking, and advanced diagramming tools. It also integrates with popular tools like Jira, Asana, and Slack, enhancing workflow efficiency across different platforms.
AI Capabilities
While Workzone does not heavily emphasize AI-driven features, ClickUp stands out with its AI-powered assistant, ClickUp Brain. This AI learns from tasks, documents, and communications to provide useful insights, generate project updates, and handle routine tasks automatically. ClickUp also offers a wide range of integrations, including Google Drive, Microsoft Teams, and Slack, making it a versatile option for teams seeking AI-enhanced productivity.
Market Presence and Integration
Workzone, although not as dominant in market share as G Suite or Slack, is used by several large companies like PwC, Schneider Electric, and Intel Corporation. It has a dedicated user base but faces stiff competition from more widely used tools.
In contrast, Zoom has expanded its capabilities beyond video conferencing to include a comprehensive workplace collaboration platform. Zoom integrates AI features for meeting summaries, audio isolation, and dynamic reactions, making it a strong contender for enterprise-level collaboration. Zoom also supports up to 250,000 members in a channel and offers extensive security features like end-to-end encryption.
Security and Integration
Workzone provides basic security features and administrative controls for team member access, but it may not match the advanced security protocols of some competitors. For instance, Zoom and ClickUp offer end-to-end encryption, multi-factor authentication, and custom retention policies, which are crucial for enterprise users.
Conclusion
Workzone is a solid choice for teams needing straightforward project management and collaboration tools, especially those who value ease of use and basic workflow management. However, for teams looking to leverage AI more extensively in their workflows, alternatives like Taskade, Miro, and ClickUp might be more suitable. Each of these tools offers unique features that can enhance productivity, collaboration, and security, depending on the specific needs of the team.

Workzone - Frequently Asked Questions
Frequently Asked Questions about Workzone
What is Workzone and what does it do?
Workzone is a cloud-based project management tool that helps teams efficiently organize their work, projects, and tasks. It offers features for collaboration, file management, task management, and tracking progress, ensuring that teams can meet their deadlines and stay organized.
How does Workzone facilitate collaboration?
Workzone allows teams to collaborate through various features. You can create secure client portals for each client or workgroup, set folder or document permissions, and share documents securely. The software also includes an image markup tool for visual feedback on PDFs and images, and it integrates with tools like Google Drive, Dropbox, and Slack to enhance collaboration.
What are the key features of Workzone?
Key features of Workzone include:
- Approvals Workflow: Automate the review and approval of documents and work items.
- Task Management: Assign and track tasks for team members.
- Reporting: Generate customized reports on project progress and key metrics.
- Gantt Charts: Visual representation of project schedules to track task progress and dependencies.
- Reusable Templates: Use pre-defined templates for common project types to save time.
- File Sharing: Securely share files with different levels of access.
- Group Calendar: Track events and project tasks by client or department.
How does Workzone handle security and data protection?
Workzone takes security seriously by employing multi-layered security measures to protect your data. It restricts access to confidential information to employees who need it and continuously examines and updates its security measures to ensure data safety.
What are the pricing plans for Workzone?
Workzone offers three main pricing plans:
- Team: $24/user/month (suitable for teams of up to 5 users).
- Professional: $34/user/month.
- Enterprise: Custom pricing for larger or more complex needs. You need to contact Workzone for custom pricing.
Can I customize Workzone to match my brand?
Yes, Workzone allows you to customize the interface with your own logos and colors to reflect your or your client’s brand. You can create distinct collaborative workspaces for each client or division, matching the look and feel of your company’s or your client’s website.
How does Workzone support its users?
Workzone provides a friendly, U.S.-based support team that is available to help users. Each customer is also assigned a “Success Coordinator” to coach them in using Workzone’s client portals to achieve their business objectives.
What types of businesses use Workzone?
Workzone is used by businesses of all sizes across various industries, including healthcare, real estate, accounting, manufacturing, marketing, and operations teams. It is particularly popular among teams that need a balance between powerful features and ease of use.
Does Workzone integrate with other tools and applications?
Yes, Workzone integrates with several third-party applications such as Google Drive, Dropbox, Salesforce, Harvest, QuickBooks Online, and Slack, making it easier to incorporate into your existing workflow.
How do I get started with Workzone?
To get started with Workzone, you log in to create new projects and tasks, invite team members and assign tasks, collaborate using built-in communication tools, share documents, and track progress using the reporting tools. You can also contact Workzone for a demo or more information to help you make the best decision for your business.

Workzone - Conclusion and Recommendation
Final Assessment of Workzone in the Collaboration Tools Category
Workzone is a comprehensive and user-friendly collaboration tool that excels in document management, project coordination, and team collaboration. Here’s a detailed look at its features and who would benefit most from using it.Key Features
Document Collaboration and Security
Workzone allows you to create secure client portals where you can share documents, collaborate, and record approvals. It provides flexible file sharing with the ability to set folder or document permissions, ensuring that each individual sees only the appropriate items.
Project Management
The platform includes easy-to-use project management software that helps keep projects and processes on track. It features a workflow management system that allows you to see which projects are on track and which ones need more priority.
Customization and Branding
Workzone enables you to create branded areas for each client, division, or department, using custom logos and colors. This customization helps maintain a consistent look and feel across different workspaces.
Communication and Calendar Management
The tool offers a group calendar for sharing schedules, sending reminders, and combining separate calendars into a master calendar. It also includes features for tracking progress and balancing workload across different projects.
Image Markup and Feedback
Workzone provides an image markup tool that allows you to add comments directly on PDFs or images, enhancing the creative review process without needing additional software.
Who Would Benefit Most
Workzone is particularly beneficial for organizations that need to manage multiple projects, collaborate with clients and team members, and ensure secure document sharing. Here are some key groups that would benefit:Project Managers
Workzone’s workflow management and project tracking features make it ideal for project managers who need to oversee multiple projects simultaneously.
Client-Facing Teams
Teams that frequently interact with clients will appreciate the secure client portals and the ability to customize these portals with the client’s branding.
Creative Teams
The image markup tool is a valuable asset for creative teams that need to provide visual feedback on documents and images.
Small to Medium-Sized Businesses
Workzone’s simplicity and ease of use make it accessible to smaller businesses that may not have extensive IT resources but still need effective collaboration tools.
Overall Recommendation
Workzone is a solid choice for any organization looking for a user-friendly, secure, and feature-rich collaboration tool. Here are some reasons why you might consider it:Ease of Use
Workzone is known for its simplicity, making it easy for the entire team to use, even for those who are not tech-savvy.
Customer Support
Each Workzone customer is assigned a Success Coordinator to help them achieve their business objectives, which is a significant advantage for those who need support.
Integration
Workzone integrates well with various tools such as Asana, Basecamp, Microsoft 365, and Google Calendar, making it versatile for different workflows.
In summary, Workzone is an excellent option for teams and organizations that require a reliable, easy-to-use collaboration platform with strong document management and project coordination capabilities. Its customization options, secure file sharing, and supportive customer service make it a valuable tool for enhancing team efficiency and productivity.