
Jitsi Meet - Detailed Review
Communication Tools

Jitsi Meet - Product Overview
Introduction to Jitsi Meet
Jitsi Meet is a free and open-source video conferencing service, maintained by its parent company, 8×8. This platform is designed to provide a secure, flexible, and user-friendly solution for virtual meetings.
Primary Function
The primary function of Jitsi Meet is to facilitate online video meetings. It allows users to host and join video conferences without the need to create an account or download additional software. Users can access meetings directly through their web browser or via the Jitsi mobile app.
Target Audience
Jitsi Meet is versatile and can be used by a wide range of users. It is particularly useful for individuals and organizations that require secure and cost-effective video conferencing solutions. This includes remote workers, businesses, schools, and even high-risk users such as journalists who need enhanced security and privacy features.
Key Features
- Browser-Based Access: Users can join meetings directly from their browser without needing to download software.
- Screen Sharing: Participants can share their screens to enhance presentations and collaborations.
- Chat Functionality: Integrated chat allows participants to communicate via text during meetings.
- Meeting Recording: Meetings can be recorded for future reference or to share with those who couldn’t attend.
- Encryption: Jitsi Meet supports both transit encryption (TLS) and end-to-end encryption, ensuring secure communication. The end-to-end encryption feature, although still experimental, can be enabled through the room’s security panel.
- Self-Hosting: Advanced users can host their own Jitsi service, providing full control over the data and ensuring maximum privacy.
- Multi-Platform Support: Jitsi Meet is available on multiple platforms, including Windows, macOS, iOS, Android, and various Unix-like systems.
- High-Quality Video and Audio: Jitsi Meet uses well-established standards like H.264, H.263, VP8 for video encoding, and G.722 and Opus for audio, ensuring high-quality video and audio even on public internet connections.
Additional Notes
Jitsi Meet supports up to 300 users per call, making it suitable for both small group meetings and larger conferences. It also offers features like auto answer, auto forward, and desktop streaming, contributing to its comprehensive and intuitive user experience.
Overall, Jitsi Meet is a reliable, secure, and flexible video conferencing solution that caters to a broad range of users and use cases.

Jitsi Meet - User Interface and Experience
User Interface of Jitsi Meet
The user interface of Jitsi Meet is characterized by its simplicity and ease of use, making it accessible to users of all technical levels.Ease of Use
Jitsi Meet boasts a straightforward and intuitive interface. Users can create a meeting quickly by simply entering a name for the meeting on the website, without the need to create an account or provide personal details. The interface is clean and easy to navigate, with fundamental features such as screen sharing, mute, and chat functions prominently displayed at the base of the screen. Additional in-call functions are easily accessible via a menu indicated by three vertical dots.User Interface Elements
The UI is simple and straightforward, allowing users to focus on the meeting rather than figuring out how to use the platform. Here are some key elements:Logo and Branding
Users can customize the interface to include their company’s logo, colors, and other branding elements to create a consistent brand experience.Application Name and Favicon
The default application name and favicon can be changed to align with the user’s or organization’s branding.Text Labels and Colors
Interface elements such as text labels and colors can be modified to match brand guidelines, ensuring a cohesive look and feel.User Experience
Jitsi Meet provides a user-friendly experience across various devices, including web browsers, mobile apps, and both iOS and Android platforms. This multi-platform support ensures flexibility and convenience for on-the-go conferencing.Accessibility
The platform is well-equipped for accessibility, ensuring that users with different needs can participate in meetings without barriers. Features like end-to-end encryption and password protection also enhance the security and privacy of the meetings.Customization
One of the standout features of Jitsi Meet is its customizability. Users can modify the `interface_config.js` file to change various UI elements, such as the application name, default display name, and other interface settings. This flexibility allows organizations to align the platform with their specific needs and brand identity.Performance
Jitsi Meet performs well in terms of reliability, latency, and resource usage. It maintains stable connections with minimal disruptions and handles high traffic efficiently, ensuring smooth and real-time communication. Overall, Jitsi Meet offers a seamless and user-friendly experience, making it an excellent choice for organizations and individuals looking for a customizable, secure, and easy-to-use video conferencing solution.
Jitsi Meet - Key Features and Functionality
Jitsi Meet Overview
Jitsi Meet is a versatile and feature-rich open-source video conferencing platform that offers a wide range of tools to facilitate effective and secure communication. Here are the main features and how they work:
Hosting and Joining Meetings
Jitsi Meet allows users to host and join video meetings directly from their web browser without the need to create an account or download software. This browser-based access makes it highly accessible and convenient.
Screen Sharing
Users can share their screens with other participants, which is particularly useful for presentations, demonstrations, and collaborative work. This feature enhances the effectiveness of virtual meetings by allowing visual aids and real-time sharing of content.
Chat Functionality
Integrated chat enables participants to communicate via text during meetings. This feature is helpful for side conversations, sharing links, or asking questions without interrupting the main discussion.
Meeting Recording
Meetings can be recorded for future reference or to share with those who could not attend. This feature is facilitated by tools like Jibri, which launches a Chrome instance to record or stream the conference.
Security and Privacy
Jitsi Meet uses special encryption techniques to ensure that conversations remain private and protected. It offers end-to-end encryption, password protection, and lobby mode to control access, providing a secure environment for virtual meetings.
Moderator Controls
The host of the meeting has various controls to manage the session. They can mute or unmute participants, control video settings, and manage permissions, ensuring that the meeting runs smoothly and efficiently.
Breakout Rooms
Meetings can be divided into smaller groups called breakout rooms, which are useful for focused discussions or group activities. This feature helps in organizing larger meetings into more manageable segments.
Multi-Language Support
Jitsi Meet supports multiple languages, making it accessible to a broader audience and facilitating global communication.
Integrations and Customizations
Jitsi Meet offers extensive customization options through its API, allowing developers to integrate its features into their own applications or services. It supports integrations with various third-party tools and services, such as CRM integration, custom forms, and social media integration.
Audio and Video Quality
Jitsi Meet ensures high-quality audio and video even at low bandwidth, minimizing latency for a seamless conversation experience. The technology adjusts video quality based on network conditions to maintain performance.
Cross-Platform Compatibility
Users can access Jitsi Meet via desktop, laptop, or mobile devices, including iOS and Android, without compatibility issues. This cross-platform compatibility makes it convenient for users across different devices.
AI Integration
While Jitsi Meet itself does not inherently include AI-driven features, it can be integrated with other tools that provide AI capabilities. For example, combining Jitsi Meet with Goodcall can enhance communication by providing AI-driven call management, real-time data access, and improved customer service. This integration allows for seamless customer interactions and enhanced team collaboration.
Conclusion
In summary, Jitsi Meet is a powerful and flexible video conferencing solution that offers a range of features to ensure effective, secure, and customizable virtual meetings. While it does not have built-in AI features, it can be integrated with other AI-driven tools to further enhance its functionality.

Jitsi Meet - Performance and Accuracy
Evaluating Jitsi Meet’s Performance and Accuracy
Evaluating the performance and accuracy of Jitsi Meet in the communication tools category involves several key aspects, including its handling of network conditions, scalability, and adaptive quality control.
Network Adaptation and Quality
Jitsi Meet demonstrates strong performance in adapting to varying network conditions. A simple congestion test compared Jitsi Meet with Zoom, highlighting how both platforms handle network impairments. The test showed that Jitsi Meet can quickly notify users of network problems, adapt to lower bandwidth by reducing video quality, and then recover to normal operation once the network impairment is removed. Specifically, Jitsi Meet was able to resume partial video flow on lower definition quickly and then achieve full fluid video flow on that lower definition, similar to Zoom’s performance.
Scalability
Jitsi Meet is highly scalable, particularly when using Jitsi Videobridge. Performance evaluations indicate that Jitsi Videobridge can handle a substantial number of video streams with relatively low resource usage. For example, on a modestly equipped server, Jitsi Videobridge can manage over 1000 video streams, equivalent to the bitrate of 528 one-to-one conferences or 53 conferences with 5 people, all while maintaining low CPU usage (around 20%).
Adaptive Quality Control
Jitsi Meet incorporates an adaptive quality control mechanism to ensure a seamless user experience across various devices and network conditions. This includes dynamic codec switching, where the client monitors WebRTC stats and switches to lower-complexity codecs if CPU limitations are detected. Additionally, the client can request fewer video streams and lower resolutions to reduce CPU usage, especially beneficial for low-end devices. The integration of the AV1 codec, for instance, offers superior compression and high-quality video at lower bitrates, although it requires more computational resources which are managed through this adaptive mechanism.
Limitations and Areas for Improvement
While Jitsi Meet performs well, there are some limitations and areas for improvement:
Video Quality in Large Meetings
Users have reported that video quality can degrade in larger meetings, particularly when more than 8 active video streams are involved. This suggests that while Jitsi Meet can handle many participants, the quality may suffer if too many users are streaming video simultaneously.
Browser Compatibility
Some browser client combinations do not respect the video quality restrictions set by the server, leading to varying levels of video quality in meetings. This is because the server cannot enforce these restrictions directly, as encoding happens on the client side.
CPU Usage on Low-End Devices
The use of advanced codecs like AV1 can increase CPU usage, which may be problematic for low-end devices. However, Jitsi Meet’s adaptive mode helps mitigate this by reducing encoding and decoding loads.
Conclusion
In summary, Jitsi Meet is a strong performer in the communication tools category, especially in its ability to adapt to network conditions and scale to handle large numbers of users. However, it faces some challenges related to video quality in large meetings and browser compatibility, which are areas that could be further improved.

Jitsi Meet - Pricing and Plans
Jitsi Meet Overview
Jitsi Meet stands out in the communication tools category for its straightforward and cost-effective pricing structure, which is largely centered around being free and open-source.
Free Plan
Jitsi Meet offers a completely free plan with no constraints on meeting duration or participant count. This plan is fully featured and includes:
- Secure, encrypted video conferencing
- HD audio with Opus
- Screen sharing
- Text chatting (web only)
- Locking a room with a password
- Streaming conferences to YouTube Live (with Jibri configured)
- Shared text documents using Etherpad
- Raise/Lower hand for attention
- Participant talk-time statistics
- Push-to-talk mode
- Audio-only option
- Telephone dial-in and dial-out capabilities (with Jigasi setup)
No Premium Tiers
Unlike many other video conferencing tools, Jitsi Meet does not offer different premium tiers or paid plans. The entire suite of features is available for free, making it an attractive option for users seeking a cost-effective solution.
Self-Hosted Options
While the free plan is hosted on Jitsi’s servers (meet.jit.si), users also have the option to set up their own Jitsi Meet instance. This allows for greater control and customization, but it requires technical expertise and infrastructure to host and manage the service.
Additional Services
For those who need assistance with setting up or customizing their Jitsi Meet instance, there are third-party services available, such as setup, rebranding, and integration services. These services come with a one-time fee, but they are not part of the standard Jitsi Meet offering.
Conclusion
In summary, Jitsi Meet is a free, open-source video conferencing solution with a comprehensive set of features and no additional costs or tiered plans.

Jitsi Meet - Integration and Compatibility
Jitsi Meet Overview
Jitsi Meet, an open-source video conferencing platform, offers a range of integration and compatibility features that make it versatile and user-friendly across various tools and platforms.
Platform Compatibility
Jitsi Meet can be accessed and used on multiple platforms, including:
- Web: Users can join meetings directly through the web interface without the need for an account.
- Mobile: Jitsi Meet has dedicated apps for Android and iOS, allowing users to participate in video conferences on their mobile devices.
- Self-Hosted: For those who prefer more control, Jitsi Meet can be self-hosted on-premises or via cloud services, providing flexibility in deployment.
Integration with Other Tools
Jitsi Meet integrates well with several other tools and services:
- Mattermost: Through the Mattermost-Jitsi plugin, users can launch Jitsi voice, video, and screen-sharing calls directly within Mattermost channels, enhancing collaboration and communication.
- Third-Party Apps: Jitsi Meet supports integration with various third-party apps, allowing users to connect with different tools and services. For example, integrations with Dropbox and other backend tools are possible through available APIs.
- Telephony: Jitsi Meet includes telephony features through Jigasi, which allows users to dial into a conference or place dial-out calls using a SIP provider.
Collaboration Features
Jitsi Meet offers several collaboration features that enhance user engagement:
- In-Meeting Chat: Users can engage in text chat during meetings, facilitating real-time communication.
- File Sharing: Files can be shared easily during meetings, making it convenient to exchange documents and media.
- Breakout Rooms: Jitsi Meet supports breakout rooms, enabling smaller group discussions within larger meetings.
- Polls and Q&A: The platform includes polls and Q&A features to enhance participant engagement and feedback collection.
API and Customization
Jitsi Meet provides an External API that allows developers to embed Jitsi Meet instances into any webpage with just a few lines of code. This API enables active control over the conference with various commands and events, making it highly customizable.
Limitations in Integrations
While Jitsi Meet is highly versatile, it does have some limitations in terms of integrations:
- Google Workspace and Microsoft 365: Unlike some other conferencing tools, Jitsi Meet does not currently integrate with Google Workspace or Microsoft 365.
- Whiteboarding and Meeting Notes: Jitsi Meet lacks whiteboarding and meeting notes features, which are available in some other conferencing platforms.
Overall, Jitsi Meet offers a strong set of integration and compatibility features, making it a reliable and flexible option for video conferencing and collaboration.

Jitsi Meet - Customer Support and Resources
Customer Support Options for Jitsi Meet
When using Jitsi Meet, you have several options for customer support and additional resources, although it’s important to note that Jitsi itself does not provide commercial support.
Community Support
Jitsi relies heavily on its community for support. The Jitsi community is active and helpful, with many developers and users contributing to forums and documentation. You can find support by posting questions or requests on the Jitsi Community Forum, particularly in the paid-work category if you need professional assistance.
Documentation and Guides
Jitsi offers extensive documentation and guides to help you set up and use the platform. The official Jitsi handbook and devops guide provide detailed instructions on self-hosting, configuring, and customizing Jitsi Meet. Additionally, resources like the Fedora Docs and other community-driven guides can be very helpful.
External Commercial Support
While Jitsi itself does not offer commercial support, there are third-party companies that provide professional services, including installation, customization, and configuration of Jitsi Meet. For example, Meetrix.io offers commercial support, including autoscaling on cloud providers, video recording and streaming, and telephone dial-in/dial-out functionality.
User FAQ and Tutorials
The Jitsi User FAQ is a valuable resource that answers many common questions about using Jitsi Meet, such as how to create a meeting, record conferences, and integrate telephony services. There are also tutorials available on how to use Jitsi Meet through the web application, desktop apps, and mobile apps.
Integration and API
Jitsi Meet provides an External API that allows developers to embed Jitsi Meet instances into their own webpages and control the conference with various commands and events. This is particularly useful for integrating Jitsi into existing applications or websites.
By leveraging these resources, you can effectively use and manage Jitsi Meet to meet your video conferencing needs.

Jitsi Meet - Pros and Cons
Advantages of Jitsi Meet
Free and Open-Source
One of the most significant advantages of Jitsi Meet is that it is completely free and open-source, making it an attractive option for those seeking a cost-effective video conferencing solution. There are no constraints on meeting duration or participant count, which is particularly beneficial for extended sessions or large groups.
Security and Privacy
Jitsi Meet emphasizes strong security measures, including end-to-end encryption and password-protected rooms. This ensures that virtual meetings remain secure and private, addressing concerns such as data sharing and unauthorized access.
Unlimited Participants and Meeting Duration
Unlike many other video conferencing platforms, Jitsi Meet allows for unlimited participants and meeting duration, even in its free version. This feature is highly valuable for meetings that require extended discussions or involve a large number of participants.
Ease of Use
Jitsi Meet offers a user-friendly interface that makes it easy for users to join and manage video conferences without the need for an account. The platform supports mobile functionality, ensuring flexibility and convenience for on-the-go conferencing.
Integration with Collaboration Tools
Jitsi Meet integrates well with various collaboration tools such as Google Docs, Slack, and Microsoft products. This integration enhances teamwork and makes it seamless to incorporate different services into your meetings.
High-Quality Video and Audio
The platform provides HD video and high-quality audio, ensuring clear and sharp visuals and smooth communication during virtual meetings. This is crucial for effective communication in any meeting setting.
Disadvantages of Jitsi Meet
Limited Customer Support
One of the significant drawbacks of Jitsi Meet is the lack of dedicated customer support. Users have to rely on community support, which may not provide immediate responses or personalized assistance.
No Recording Feature
Jitsi Meet does not offer a built-in recording feature, which can be a limitation for users who need to record their meetings. This feature is often available in paid plans of other video conferencing platforms.
No Virtual Backgrounds
Unlike some other platforms, Jitsi Meet does not support virtual backgrounds, which can be a feature some users find useful for enhancing the visual appeal of their meetings.
Experimental End-to-End Encryption
While Jitsi Meet offers end-to-end encryption, this feature is currently in experimental mode, which can disable certain server-side functions like recording and live streaming when enabled.
Self-Hosting Requirements for Full Control
For full control over the platform, users may need to self-host Jitsi Meet, which can be a technical challenge and a drawback for those who prefer a fully managed service.
In summary, Jitsi Meet is a strong option for those prioritizing security, cost-effectiveness, and ease of use, but it may lack some of the advanced features and support options available in other video conferencing platforms.

Jitsi Meet - Comparison with Competitors
When Comparing Jitsi Meet to Other Communication Tools
Security and Open-Source Nature
Jitsi Meet is notable for its open-source nature and strong security measures. It offers end-to-end encryption, which is a significant advantage over many other video conferencing services like Zoom, where video streams are decrypted when they pass through the service’s servers. This transparency and security make Jitsi Meet an attractive option for users prioritizing privacy and security.Free and Unlimited Usage
Unlike many other conferencing tools, Jitsi Meet is free and allows unlimited users and meeting duration. This makes it an excellent choice for small to medium-sized meetings and organizations looking to avoid costs associated with paid plans.Ease of Use and Integration
Jitsi Meet is user-friendly and does not require users to create an account or download any software. It works well in browsers, particularly Chrome, and has mobile apps for Android and iOS. It also integrates with other open-source collaboration tools like Matrix and Rocket Chat.Features and Customization
While Jitsi Meet offers core features such as screen sharing, chat, and breakout rooms, it lacks some advanced features available in other platforms. For example, it does not offer recording capabilities, virtual backgrounds, or whiteboarding, which are available in ClickMeeting. However, Jitsi Meet’s API allows for customization and integration with other applications, enabling developers to add new features and create personalized interfaces.Performance and Resource Usage
Jitsi Meet is known for its low resource usage, making it suitable for users with limited system capabilities. It maintains high reliability and low latency, ensuring stable connections during meetings.Alternatives and Comparisons
ClickMeeting
ClickMeeting is a more feature-rich alternative, particularly suited for webinars and large-scale meetings. It offers advanced features like automated webinars, polls, Q&A sessions, and whiteboarding. However, it has limitations on free usage, such as a 30-minute meeting duration and a maximum of 25 free participants.Whereby
Whereby is another tool similar to Jitsi Meet, known for its simplicity and ease of use. Both tools allow users to join meetings without creating an account or installing software. However, Whereby may not offer the same level of customization and security features as Jitsi Meet.Zoom
Zoom is a widely used video conferencing platform but lacks the end-to-end encryption and open-source transparency of Jitsi Meet. Zoom requires video streams to be decrypted on its servers, which could be a security concern for some users.Conclusion
Jitsi Meet stands out for its security, free and unlimited usage, and ease of use, making it an excellent choice for users who prioritize these aspects. However, for those needing advanced webinar features or more comprehensive customer support, alternatives like ClickMeeting might be more suitable. Ultimately, the choice depends on the specific needs and preferences of the user or organization.
Jitsi Meet - Frequently Asked Questions
Frequently Asked Questions about Jitsi Meet
Do meeting participants need an account or an app to join a Jitsi Meet meeting?
No, participants do not need to register or download an app to join a meeting. They can join directly by clicking on the meeting link and assigning a name.Can anyone start meetings on my Jitsi Meet instance?
Generally, no. If authentication is active, only authorized users (typically moderators) can start meetings by entering their username and password. However, you can choose to deactivate authentication, allowing meetings to be started without logging in.Which browsers are supported by Jitsi Meet?
Jitsi Meet supports a variety of web browsers. For the most current list of supported browsers, you can refer to the specific documentation or FAQs provided by Jitsi.Is there a limit to the number of participants in Jitsi Meet?
Yes, there is a limit based on the resources provided. Jitsi Meet is hosted on a concurrent user basis, and if the permitted number of users is exceeded, a message will be displayed indicating that the limit has been reached.Can I show a video to the participants during a Jitsi Meet meeting?
Yes, you can play YouTube videos during a meeting. This can be done via the three-dot menu in the menu bar.Is it possible to dial into a meeting by phone?
Jitsi Meet does not offer phone dial-in capabilities “off the shelf,” but you can set this up if you have specific requirements. Self-installed Jitsi Meet deployments need to configure Jigasi with a SIP provider to enable phone dial-in.Does Jitsi Meet support virtual backgrounds or blurring?
Yes, Jitsi Meet allows you to configure virtual backgrounds or blur your background. You can store an image to be used as a background in the webcam settings.Is Jitsi Meet secure and private?
Yes, Jitsi Meet emphasizes security with end-to-end encryption and password-protected rooms. This ensures that your virtual meetings remain secure. However, as of August 2023, users need to authenticate with a Gmail, Facebook, or GitHub account to create a meeting room on the official Jitsi instance, though this does not apply to meeting participants.Can I record meetings on Jitsi Meet?
Yes, you can record meetings. One way to do this is by live streaming your conference to YouTube and accessing the recording there. For self-installed Jitsi Meet deployments, you need to set up Jibri to enable recording.Does Jitsi Meet support screen sharing and other collaborative features?
Yes, Jitsi Meet supports screen sharing, as well as other features like editing documents together using Etherpad, text chatting, and integrating with services like Slack and Rocket.chat.Can I host my own Jitsi Meet instance?
Yes, you can host your own Jitsi Meet instance on your server. This is particularly useful for businesses that prefer not to use a third-party server. You can also embed a Jitsi Meet room into your own website.
Jitsi Meet - Conclusion and Recommendation
Final Assessment of Jitsi Meet
Jitsi Meet is a formidable option in the communication tools category, particularly for those who value flexibility, security, and cost-effectiveness.Key Benefits
- Free and Open-Source: Jitsi Meet is completely free and open-source, making it an attractive choice for users who prioritize transparency and customization. This aspect is especially beneficial for small to medium-sized businesses or individuals looking to avoid subscription costs.
- Unlimited Participants and Meeting Duration: Unlike many other conferencing tools, Jitsi Meet allows for unlimited participants and meeting duration, even in its free version. This feature is invaluable for extended sessions or large-scale meetings.
- Security and Encryption: Jitsi Meet boasts strong security measures, including default encryption, ensuring that all communications are private and secure. This is a significant advantage for users who need to protect sensitive information.
- Ease of Use: The platform offers a simple and intuitive user interface, making it accessible for users of all technical levels. It also supports mobile functionality, allowing users to join meetings from their smartphones or tablets.
Who Would Benefit Most
Jitsi Meet is particularly beneficial for several types of users:- Small to Medium-Sized Businesses: These entities can leverage Jitsi Meet’s free and open-source nature to conduct meetings without incurring additional costs. The unlimited participants and meeting duration features are especially useful for team collaborations and client meetings.
- Remote Workers: With the rise of remote work, Jitsi Meet’s secure and user-friendly video conferencing capabilities make it an indispensable tool for remote teams. It ensures effective communication and collaboration regardless of the team’s location.
- Educational Institutions: Jitsi Meet can be used for online classes and seminars, offering a reliable and accessible platform for educators and students. Its ease of use and security features make it suitable for educational settings.
- Individuals: Anyone looking for a free, secure, and easy-to-use video conferencing solution will find Jitsi Meet highly beneficial. It is ideal for personal meetings, family gatherings, or any other social events.