Google Forms - Detailed Review

Here are some frequently asked questions about Google Forms, particularly relevant to the Customer Service Tools and AI-driven product category:

How do I create a Google Form?

To create a Google Form, you can start by going to the Google Forms website or accessing it through Google Drive. Click on the ” ” button or choose a template to begin creating your form. You can also create a form directly from Google Drive by clicking “NEW” in the top left corner, then selecting “Google Forms.”

Can I customize the look of my form?

Yes, you can customize the theme, color scheme, and add images to make your form visually appealing. To do this, click on the palette icon in the top right corner of Google Forms.

How do I add questions to my form?

You can add new questions to your form by using the ” ” button on the right side. You can choose from various types of questions such as multiple choice, checkboxes, short answer, and more. Each question can be customized with a title, help text, and answer options if necessary.

Can I make questions mandatory?

Yes, you can make questions mandatory by toggling the “Required” option on for a specific question. This ensures that respondents must answer the question before submitting the form.

How can I share my form with others?

You can share your form by clicking on the “Send” button at the top right and choosing to send via email, link, or embedding it on a website. This allows you to distribute your form to a wide audience easily.

Can I collaborate with others on a form?

Yes, you can add collaborators by clicking on the three dots in the upper right corner and selecting “Add collaborators.” You can then enter the email addresses of the people you want to collaborate with.

How do I see the responses to my form?

Responses can be viewed by clicking on the “Responses” tab at the top of the form. Here, you can see a summary of responses or view individual responses. You can also export responses to Google Sheets by clicking on the Google Sheets icon in the “Responses” tab.

Can I ensure the anonymity of responses?

To ensure anonymity, do not collect email addresses and avoid asking for personally identifiable information. This helps in maintaining the privacy of the respondents.

How can I limit responses to one per person?

You can limit responses to one per person by enabling the option “Limit to one response” in the settings. This requires respondents to sign in with their Google account.

Can I use AI to generate my form?

Yes, Google Forms now includes an AI feature that allows you to generate forms using AI. You can type a prompt at the top of your Google Form, and the AI will generate the form with well-formulated questions and suitable question types. However, note that the AI cannot generate forms with multiple sections, skip logic, or quizzes automatically; these need to be set up manually after the form is generated.

How do I prevent spam submissions?

You can prevent spam submissions by enabling the reCAPTCHA feature in the settings. This helps in verifying if the respondent is a human.

Can I integrate Google Forms with other tools and systems?

Yes, Google Forms can be integrated with various tools and systems, such as CRM systems, accounting systems, communication tools, and productivity apps. For example, you can use Form Director to integrate form submissions with Google Sheets, Google Calendar, CRM systems like Salesforce, and other productivity tools.

How do I embed a form on a website?

To embed a form on a website, click the “Send” button, choose the “< >” icon, and copy the HTML embed code provided. Paste this code into your website’s HTML where you want the form to appear.