Instabot - Detailed Review
Customer Service Tools
Instabot - Product Overview
Instabot Overview
Instabot is a sophisticated chatbot platform that automates customer interactions on websites, making it a valuable tool in the Customer Service Tools AI-driven product category.
Primary Function
Instabot’s primary function is to automate routine customer service tasks, such as answering questions, booking appointments, and qualifying leads. It uses natural language processing (NLP) to understand and respond to user queries in real-time, providing 24/7 support to website visitors.
Target Audience
Instabot is ideal for businesses of all sizes, particularly those in e-commerce, service providers, and any organization that requires active customer engagement. It is beneficial for any business looking to improve customer interaction and lead generation.
Key Features
Customizable Chatbots
Instabot allows users to create and customize chatbots according to their business needs. This includes customizing the UI to match the brand’s theme, icons, and font.
Automated Customer Interactions
Instabot handles routine customer inquiries, freeing up human agents to focus on more complex issues. This leads to faster response times and improved customer satisfaction.
Lead Generation and Qualification
The platform helps in capturing and qualifying leads more effectively by engaging visitors with targeted messages. It can auto-route leads to the right sales team based on user responses.
Integration Capabilities
Instabot integrates seamlessly with various CRM systems, marketing automation tools, and other third-party software like Salesforce, Zapier, and Slack. This ensures that data is collectively available where it is needed most.
Scheduling and Meetings
Instabot allows users to schedule meetings directly through the chatbot, integrating with Google Calendar and other scheduling tools. This streamlines the process of setting up calls or demos.
Analytics and Insights
The platform provides deep insights into chatbot performance through analytics. Users can track bot flows, identify engagement points, and export conversation data for further analysis.
User Segmentation and Profiling
Instabot enables the creation of robust user profiles and segmentation based on user interactions, helping in personalized and targeted outreach campaigns.
Conclusion
Overall, Instabot is a versatile and user-friendly platform that enhances customer engagement, operational efficiency, and lead generation, making it a valuable asset for businesses aiming to improve their customer service and marketing efforts.
Instabot - User Interface and Experience
User Interface of Instabot
The user interface of Instabot, a prominent AI-driven chatbot in the customer service tools category, is notable for its intuitiveness and ease of use.
Ease of Use
Instabot boasts a very intuitive and easy-to-use platform. Users can create and deploy chatbots without any coding knowledge, making it accessible to a wide range of users. The setup process is relatively quick, typically taking around 20 minutes to get live agent chatbots ready to handle customer queries.
Visual Interface
The interface is visually appealing and highly customizable. Users can build bots easily by adding nodes in a visual editor from the dashboard, which is part of Instabot’s intuitive builder feature. This visual approach simplifies the process of creating and managing chatbot workflows.
Customization Options
Instabot offers extensive customization options to match a brand’s theme. Users can control various aspects such as the brand color, which affects the color of the avatar’s backdrop, the bot header, the user’s response bubble, and the persistent button. Additionally, users can add an avatar that reflects their brand, change the font and message bubble colors, and even upload custom images for the persistent button.
User Experience
The overall user experience is enhanced by Instabot’s ability to provide a seamless and natural interaction. The chatbot uses natural language processing (NLP) to make conversations feel smooth and organic, allowing it to answer hundreds of questions out-of-the-box and learn from frequent user interactions over time.
Analytics and Insights
Instabot provides deep insights into how the chatbot is performing through its analytics features. Users can analyze bot flows, identify engagement points, track key performance indicators (KPIs), and export conversation and user data for further analysis. This helps in optimizing the chatbot’s performance and improving user engagement.
Integration and Automation
The platform integrates seamlessly with various CRM systems, workflow management tools, and messaging apps, making it easy to automate data collection and lead routing. This integration capability ensures that data is collectively available where it is most needed, enhancing the overall efficiency of customer interactions.
Conclusion
In summary, Instabot’s user interface is designed to be user-friendly, highly customizable, and integrated with powerful analytics and automation tools, making it an effective solution for customer service and engagement.
Instabot - Key Features and Functionality
Instabot Overview
Instabot, as a prominent AI-driven customer service tool, offers a plethora of features that enhance customer engagement, automate support, and optimize business operations. Here are the main features and how they work:
Intuitive Builder
Instabot provides an intuitive builder that allows users to create chatbots easily using a visual editor. This feature enables users to add nodes and design the chatbot’s workflow without requiring any coding knowledge. The setup is quick, typically taking around 20 minutes to get a live chatbot up and running.
Natural Language Processing (NLP)
Instabot leverages NLP to make conversations feel natural and smooth. The chatbots can answer hundreds of questions organically, and over time, they become smarter through frequent user interactions. This AI-powered capability allows the chatbots to respond to complex and vague questions effectively.
Media Integration
Users can embed videos, images, and documents into the chatbot interactions to add a more personal and engaging touch. This feature helps in creating a more interactive and user-friendly experience.
Customizable UI
Instabot allows for complete control over the chatbot’s design, enabling users to match the chatbot’s theme, icons, and font with their brand’s identity. This customization ensures a consistent brand experience for customers.
Scheduling Meetings
Instabot can schedule meetings directly within the chatbot interface. It integrates with Google Calendar, allowing users to set up calls or demos without the need for separate scheduling services. This feature includes the ability to book meetings from email signatures or links in newsletters and digital ads.
Bot Analytics
Instabot’s analytics provide deep insights into the chatbot’s performance. Users can analyze bot flows, identify engagement points, and track drop-offs within conversations. This data helps in optimizing the chatbot’s workflow and setting goals to measure success in capturing leads or responding to user requests.
User Profiles and Segmentation
Instabot allows users to build rich profiles of customers, capturing details such as name, email address, and location. It also enables user segmentation based on similar properties or goals, which is useful for targeting future outreach campaigns. User data can be exported directly into CRM software like Salesforce.
Integration Capabilities
Instabot integrates seamlessly with various CRM systems, workflow management tools, and messaging apps. It supports integrations with platforms like Salesforce, Zapier, Slack, and more, ensuring that data is collectively available where it is needed most.
Live Chat and Real-time Notifications
Instabot enables live chat with customers and allows real-time notifications through the web, apps, and email. This ensures that users stay updated with conversations as they occur. The mobile app for iOS and Android allows agents to monitor and take over chats from anywhere.
Development Tools
Instabot offers powerful development tools, including webhooks and script nodes. These tools allow users to send data collected within Instabot to external apps and servers or bring outside data into the chatbot using custom JavaScript code and APIs.
Marketing Attribution Metrics
Instabot automatically gathers UTM parameters into user profiles, helping businesses understand how their marketing efforts impact ROI. This feature is crucial for optimizing marketing strategies and improving customer engagement.
Personalization
Instabot allows for personalized interactions by enabling the creation of custom NLP bots that fit a brand’s customer needs. The chatbots can grow in intelligence over time, providing a more human-like and personalized approach to solving customer problems.
24/7 Customer Support
Instabot provides 24/7 customer support capabilities, ensuring that customers can receive assistance at any time. The chatbots are always active, offering a personalized user experience and reducing the operational costs associated with human support agents.
Conclusion
By integrating these features, Instabot enhances customer service, automates routine queries, and improves overall customer satisfaction, making it a valuable tool for businesses seeking to optimize their customer support operations.
Instabot - Performance and Accuracy
Performance
Instabot is praised for its intuitive and easy-to-use platform, which allows businesses to build and deploy functional chatbots quickly, often within 20 minutes, without requiring any coding knowledge.- It supports the development of AI and NLP-powered chatbots, enabling efficient, personalized, and meaningful conversations with users.
- The chatbots can perform a variety of automated actions such as responding to user questions, collecting and qualifying leads, delivering content, and scheduling appointments.
Accuracy
Instabot’s use of Natural Language Processing (NLP) is a significant factor in its accuracy. The NLP capabilities make conversations feel natural and smooth, allowing the chatbots to answer questions organically and learn from frequent user interactions to respond to complex and vague questions over time.- The platform provides deep insights into chatbot performance through its Bot Analytics, which helps in identifying what works best for users, tracking engagement and drop-off points, and setting goals to measure success in capturing leads or responding to user requests.
Key Performance Indicators (KPIs)
Instabot allows users to track various KPIs such as conversation flows, user engagement, and the success of different chatbot types in achieving specific goals. This includes analyzing which chatbots are most effective in capturing leads, responding to user requests, or other predefined KPIs.Limitations and Areas for Improvement
Despite its strengths, Instabot has some limitations:- Limited Features in Basic and Standard Plans: The primary and standard plans lack essential features such as live chat, custom NLP chatbots, and Salesforce integrations, which can be a drawback for small and medium-sized enterprises.
- No Free Version: Unlike some other software, Instabot does not offer a free version, which can make it difficult for potential users to test the software thoroughly before committing to a purchase.
- Native Integrations: Instabot has limited native integrations, although it can connect with various software through Zapier. This lack of native integrations may require additional technical support for setup and integration.
User Segmentation and Data Export
Instabot allows for user segmentation based on similar properties, goals, or total bots engaged, which is useful for targeting future outreach campaigns. It also enables the export of user data directly into internal portals or CRM software like Salesforce, and it can gather UTM parameters to understand marketing efforts and improve ROI.Live Takeover and Real-Time Notifications
The platform offers a live takeover feature, allowing real agents to take over conversations when the chatbot is unable to assist further. Additionally, it provides real-time notifications through the web, apps, and email, ensuring users stay updated with conversations as they occur.Conclusion
In summary, Instabot performs well in terms of its ease of use, NLP capabilities, and analytical features. However, it faces challenges with limited features in its basic plans, the absence of a free version, and the need for better native integrations. Addressing these areas could further enhance its overall performance and user satisfaction. Instabot - Pricing and Plans
Plans and Pricing
Base Plan
- Cost: $49/month (or $70/month if billed monthly, but $49/month with annual billing)
- Features:
- Up to 5,000 monthly active users
- 3 chatbots (though some sources mention unlimited chatbots)
- Robust analytics
- Marketing attribution
- User management and segments
- Exportable data
- Email support (9am – 5pm EST)
- Onboarding and training
- Zapier integration
- 1 admin seat
Standard Plan
- Cost: $149/month (or $199/month if billed monthly, but $149/month with annual billing)
- Features:
- Everything in the Base plan
- Up to 10,000 monthly active users
- 15 chatbots (though some sources mention unlimited chatbots)
- Advanced bot UI options
- Live chat
- 5 admin seats
- Calendar integration
- Dialogflow integration
Advanced Plan
- Cost: $349/month (or $449/month if billed monthly, but $349/month with annual billing)
- Features:
- Everything in the Standard plan
- Up to 50,000 monthly active users
- 10 admin seats
- API integration
- Developer tools
- Script node
- Webhooks & API integration
- Salesforce integration
- Oracle Eloqua integration
Enterprise Plan
- Cost: Custom pricing (contact the vendor for a quote)
- Features:
- Everything in the Advanced plan
- Over 50,000 monthly active users
- Custom NLP integration
- Quarterly strategic calls
- Phone support
- More than 11 admin seats
- Additional custom features as needed
Free Trial
While Instabot does not offer a free version of their software, they do provide a free trial to allow users to test the platform before committing to a plan.
Key Points
- Each plan includes features such as chatbot creation, user management, analytics, and integrations with various CRM and calendar systems.
- The higher-tier plans add more advanced features like API integration, developer tools, and custom NLP integration.
- The pricing is also influenced by the number of monthly active users and admin seats required.
Instabot - Integration and Compatibility
Instabot Overview
Instabot, a conversion-focused chatbot platform, is highly versatile and integrates seamlessly with a wide range of tools and platforms, making it a valuable asset for customer service, marketing, and sales teams.
CRM Integrations
Instabot can integrate with popular CRM systems such as Salesforce, HubSpot, and Pipedrive. This allows for the automatic creation and updating of leads directly from chatbot conversations. For instance, Instabot can sync leads with HubSpot or create new Salesforce leads, ensuring that your sales team is only engaging with qualified prospects.
Marketing Automation
Instabot integrates well with marketing automation platforms like ActiveCampaign, Marketo, and MailChimp. These integrations enable automated processes such as lead generation, lead nurturing, and adding new users to mailing lists. For example, Instabot can create new leads in Marketo or add new users to MailChimp lists directly from chatbot interactions.
Communication and Collaboration Tools
Instabot also integrates with communication tools like Slack, allowing you to receive notifications for new chatbot engagements. Additionally, it can schedule appointments using Bookly and even insert weather forecasts or fun animated GIFs from services like Open Weather Map and Giphy.
Website and Mobile Integration
Instabot can be easily added to your website or mobile app with just a small code snippet. This integration allows you to customize the bot’s appearance and behavior based on various factors such as time of day, page scroll, location, and the campaign the user came from. This ensures complete control over how and when your website visitors interact with the chatbot.
Zapier and Other Automation Tools
Instabot has extensive integration capabilities through Zapier, which allows it to connect with over 7,000 other apps. This includes integrations with Google Sheets, Gmail, and other popular services, enabling automated workflows without requiring any coding. Zapier’s triggers and actions make it easy to set up and customize these integrations.
Developer Tools and APIs
For more advanced integrations, Instabot provides a powerful API that allows developers to programmatically interact with the platform. Using tools like Pipedream, developers can automate chatbot conversations, manage users, and retrieve conversation logs, which can be used for targeted marketing, customer support automation, and real-time analytics.
Cross-Platform Compatibility
Instabot is compatible with various platforms including Shopify, WordPress, and Squarespace, making it easy to integrate the chatbot into your existing ecommerce or content management system. The platform supports both web and mobile web environments, ensuring a seamless user experience across different devices.
Conclusion
In summary, Instabot’s extensive integration capabilities and compatibility across multiple platforms and devices make it a highly adaptable and effective tool for enhancing customer service, marketing, and sales processes.
Instabot - Customer Support and Resources
Instabot Overview
Instabot, a prominent AI-driven customer service tool, offers several comprehensive customer support options and additional resources to ensure seamless and effective user experiences.
Support Team Availability
Instabot provides a support team that is available throughout the day to assist with any issues or bugs that users may encounter. This support is accessible even with the most basic plan, ensuring that users can get direct help without any additional costs.
Intuitive Interface and Quick Setup
Instabot boasts an intuitive and easy-to-use platform that allows users to build and deploy chatbots quickly, often within 20 minutes. This ease of setup is a significant advantage, as it enables businesses to have live agent chatbots ready to handle customer queries immediately.
Extensive Integrations
Instabot can integrate with a wide range of systems, including any CRM, workflow management system, or messaging app. This integration capability ensures that data is collectively available where it is most needed, enhancing the efficiency and personalization of customer interactions. Automated integrations with live chat software also help in storing leads for deeper analysis and engagement.
Analytics and Performance Tracking
Instabot’s Bot Analytics feature provides deep insights into the performance of the chatbots. Users can analyze bot flows, identify engagement points and drop-offs, set and track goals, and export conversation and user data for further analysis. This helps in optimizing the chatbot’s performance and improving user satisfaction.
Customization and Personalization
Instabot allows for the creation of custom NLP bots that can grow and learn over time without human intervention. Users can build robust user profiles, capture detailed information, and segment users based on various properties. This personalization enhances the customer experience by providing relevant and contextually appropriate responses.
Additional Resources
Templates and Workflow Management
Instabot offers templates that enable new users to set up effective bots quickly. These templates can be edited to include FAQs and other relevant information determined by the customer services and sales teams.
Guides and Documentation
While the specific website provided does not detail extensive guides, the overall ecosystem around Instabot includes resources like blog posts and reviews that offer in-depth information on how to use and optimize the chatbots effectively.
Conclusion
By leveraging these features and resources, Instabot ensures that businesses can provide efficient, personalized, and round-the-clock customer support, significantly enhancing customer satisfaction and operational efficiency.
Instabot - Pros and Cons
Advantages of Instabot
Instabot offers several significant advantages that make it a valuable tool for customer service and lead generation:Automated Customer Interactions
Instabot automates routine customer inquiries, freeing up human agents to focus on more complex issues. This leads to faster response times and improved customer satisfaction.Customizable Chatbots
Instabot allows businesses to create highly customizable chatbots that can be set up in minutes. These chatbots can be personalized to fit the specific needs of any business, enhancing user engagement and operational efficiency.Lead Generation and Qualification
Instabot is effective in capturing and qualifying leads through targeted messages and interactive chatbots. This can directly boost sales and improve the overall lead generation process.Easy Setup and User-Friendly Interface
The platform is known for its intuitive builder and user-friendly interface, making it easy for users to build and deploy chatbots without any coding knowledge. The setup process is quick, often taking less than 20 minutes.Integration Capabilities
Instabot integrates seamlessly with various third-party software, including CRM systems like HubSpot and Salesforce, as well as messaging apps and workflow management systems. This ensures that data is collectively available where it is needed most.Analytics and Performance Tracking
Instabot provides comprehensive analytics to track the performance of chatbots, including bot flows, user engagement, and conversion rates. This helps businesses optimize their chatbot strategies and make data-driven decisions.24/7 Customer Support
Instabot offers 24/7 live customer support through its AI-powered chatbots, ensuring that customers receive immediate assistance at any time.Personalization and Natural Language Processing (NLP)
Instabot’s chatbots use NLP to provide human-like interactions, allowing them to learn and improve over time. This enables personalized and effective customer communication.Disadvantages of Instabot
While Instabot offers many benefits, there are some potential drawbacks to consider:Limited Features in Basic Plans
The primary and standard plans of Instabot lack some essential features, such as live chat, custom NLP chatbots, and Salesforce integrations. These features are often available only in higher-tier plans.Data Security and Integration Concerns
Users may have concerns about data security and the integration of Instabot with existing systems. While Instabot provides comprehensive support to address these concerns, they can still be a point of consideration.Dependence on AI Capabilities
The effectiveness of Instabot’s chatbots depends on the quality of the AI and NLP capabilities. If these are not well-implemented, the chatbot may not perform as expected, leading to potential customer dissatisfaction.Cost
While Instabot offers a 14-day free trial and competitive pricing starting at $49 per month, the cost can still be a factor for small businesses or those on a tight budget. In summary, Instabot is a powerful tool for automating customer interactions, lead generation, and enhancing customer engagement, but it may have some limitations in its basic plans and requires careful consideration of data security and AI capabilities. Instabot - Comparison with Competitors
When Comparing Instabot to Other AI-Driven Customer Service Tools
Unique Features of Instabot
- Easy Bot Builder: Instabot offers an intuitive visual editor that allows users to create bots quickly by adding nodes, making it user-friendly even for those without technical expertise.
- Customizable UI: Instabot allows for full customization of the chatbot’s design to match the brand’s colors, iconography, and font, enhancing brand consistency.
- Natural Language Processing (NLP): Instabot integrates NLP seamlessly, enabling bots to answer hundreds of questions organically without the need for elaborate decision-tree based conversations.
- Integration Capabilities: Instabot supports numerous integrations with third-party providers such as Salesforce, Google Calendar, and Zapier, making it versatile for various business needs.
- Real-Time Notifications and Live Takeover: Instabot provides real-time notifications and allows for live takeover of conversations, ensuring that users can transition smoothly from bot to human support when needed.
Potential Alternatives and Their Key Features
Social Intents
- Social Intents offers live chat support integrated with collaboration tools like Microsoft Teams, Google Workspace, Slack, and Zoom. It also allows for the creation of ChatGPT-powered AI chatbots and supports WhatsApp, SMS, and Messenger chatbots.
- Key Difference: Social Intents focuses more on integration with existing collaboration tools, which might be beneficial for teams already using these platforms.
kama.ai’s DEI
- kama.ai’s Designed Emotional Intelligence (DEI) provides a human-like understanding of user inquiries using Natural Language Understanding (NLU) and a proprietary knowledge base. It supports interactions across various platforms, including website chat, Facebook Messenger, smart speakers, and mobile applications.
- Key Difference: kama.ai’s DEI emphasizes emotional intelligence and human-like interactions, which can be particularly useful for businesses needing a more empathetic customer service approach.
DeepConverse
- DeepConverse automates up to 80% of incoming requests and provides precise, conversational responses. It integrates with existing backend systems and supports the transfer of conversations to human agents seamlessly.
- Key Difference: DeepConverse is strong in automating complex support scenarios and promoting process compliance, making it a good choice for businesses with intricate customer service needs.
Watermelon
- Watermelon allows for the creation of chatbots in five easy steps and supports 24/7 customer service across multiple channels, including website, Facebook Messenger, and WhatsApp. It also features intelligent handover to human agents when necessary.
- Key Difference: Watermelon is known for its simplicity and affordability (starting at €19 per month), making it a viable option for smaller businesses or those on a budget.
Heyday
- Heyday’s Conversational AI platform is specifically tailored for retailers, combining AI with a human touch to deliver personalized customer experiences. It connects to product catalogues to provide tailored search results and recommendations.
- Key Difference: Heyday is highly specialized in retail, making it an excellent choice for businesses in the eCommerce sector looking to enhance their customer shopping experience.
Chat360
- Chat360 uses advanced AI to automate and simplify customer interactions across multiple touchpoints, including WhatsApp, Facebook Messenger, and Instagram. It centralizes and streamlines operations with seamless integration into CRM, payment gateways, and eCommerce platforms.
- Key Difference: Chat360 offers multilingual support and a unified approach to customer engagement, which is beneficial for businesses operating globally.
PrimeCX
- PrimeCX automates 80% of routine questions, reducing the need for extra support staff. It integrates seamlessly with customer data and provides precise, context-aware responses. It is easy to deploy without coding.
- Key Difference: PrimeCX is known for its ability to automate routine questions effectively and provide continuous engagement with customers, enhancing their experience and improving conversion rates.
Conclusion
Instabot stands out with its easy-to-use bot builder, extensive customization options, and strong NLP capabilities. However, each alternative has its unique strengths:
- For integration with collaboration tools, Social Intents might be the best choice.
- For a more empathetic and human-like interaction, kama.ai’s DEI is a strong contender.
- For automating complex support scenarios, DeepConverse is a good option.
- For simplicity and affordability, Watermelon is worth considering.
- For retail-specific solutions, Heyday is highly recommended.
- For global customer engagement with multilingual support, Chat360 is a good fit.
- For automating routine questions and continuous customer engagement, PrimeCX is a viable alternative.
Each of these tools offers distinct advantages, so the choice ultimately depends on the specific needs and priorities of the business.
Instabot - Frequently Asked Questions
What is Instabot and what does it do?
Instabot is a conversational marketing and customer support platform that allows you to create and deploy AI and NLP-powered chatbots. These chatbots can engage with users, answer questions, collect contact information, book meetings, and qualify leads without human intervention. It enhances customer engagement, retention, and conversion rates by providing personalized and intelligent interactions.
How do I set up and deploy a chatbot on Instabot?
Setting up a chatbot on Instabot is relatively straightforward and does not require coding knowledge. You can use pre-built templates, such as the “Customer Support” template, to quickly build a decision tree bot. The setup process typically takes around 20 minutes, and you can customize the bot using a visual editor from the dashboard.
What features does Instabot offer for lead management?
Instabot provides advanced lead management features. The chatbots can interact with website visitors, analyze their behaviors and intentions, collect important data, and automatically execute actions based on the conversations. They can qualify and prioritize leads, provide relevant responses and content, and send leads to the right sales teams with notifications. You can also create profiles and segments of prospects and launch targeted campaigns.
How does Instabot handle automated scheduling and meetings?
Instabot allows you to build and deploy chatbots that automate the process of scheduling appointments and meetings. The chatbots can book appointments based on user responses and your predefined rules. For example, users may need to provide information such as their industry, company size, and decision timing before the chatbot sets up a meeting. Scheduled appointments are automatically routed to the appropriate team members and can be integrated with Google Calendar or Office 365.
Can Instabot chatbots be integrated with other systems and tools?
Yes, Instabot supports integration with various CRM systems, marketing automation platforms, and messaging apps. You can export user data directly into internal portals, Salesforce, Eloqua, and other systems. This integration helps in making your data more collectively available and enhances personalized engagement with leads.
How does Instabot use Natural Language Processing (NLP)?
Instabot utilizes NLP to make chatbot conversations feel natural and smooth. The platform offers built-in NLP tools and supports integration with third-party NLP platforms like Dialogflow. This allows chatbots to understand user intentions, answer questions organically, and grow smarter over time through user interactions.
What if the chatbot cannot handle a user’s query?
Instabot allows for live takeover by human agents when the chatbot cannot handle a user’s query. This feature ensures that users can transition seamlessly to a real agent when needed, providing continuous support and improving customer satisfaction.
What analytics and reporting features does Instabot offer?
Instabot provides analytics on user engagements with the chatbots. You can see where users are most engaged or where they drop off within the conversation, helping you optimize the chatbot’s performance. The platform also offers real-time notifications and a workflow management dashboard to monitor and adjust the chatbot’s interactions.
What are the pricing plans for Instabot?
Instabot offers several pricing plans:
- Base: $49/month (or $70/month for monthly billing)
- Standard: $149/month (or $199/month for monthly billing)
- Advanced: $349/month (or $449/month for monthly billing)
- Enterprise: Custom pricing available upon request. There is also a 14-day free trial with no credit card required.
Can I customize the appearance and behavior of the chatbot?
Yes, Instabot allows you to customize the UI of the chatbot to match your brand’s theme, icons, and font. You can also embed media such as videos, images, and documents to add a personal touch to the interactions. The intuitive builder lets you create bots easily by adding nodes in a visual editor.
Is there any technical expertise required to use Instabot?
No, Instabot does not require technical expertise to set up and use. The platform is designed to be user-friendly, and you can build and deploy chatbots without any coding knowledge. The setup process is straightforward, and the visual editor makes it easy to customize the chatbot’s behavior.