JustCall - Detailed Review
Customer Service Tools
JustCall - Product Overview
JustCall Overview
JustCall is a comprehensive customer communication platform that leverages AI to enhance customer interactions, team collaboration, and business productivity. Here’s a brief overview of its primary function, target audience, and key features:Primary Function
JustCall is designed to streamline customer communication through a unified cloud phone system, facilitating interactions via voice, SMS, WhatsApp, and emails. It aims to improve customer service, sales, and marketing efforts by providing real-time insights and automation tools.Target Audience
JustCall is targeted at businesses of various sizes, including small, medium, and large enterprises, across multiple industries such as sales, customer support, real estate, healthcare, education, and financial services. It is particularly useful for teams that need to manage high volumes of customer interactions.Key Features
Multi-Channel Communication
JustCall allows businesses to connect with customers through multiple channels, including voice calls, SMS, WhatsApp, and emails. It provides local and international phone numbers in over 70 countries, enabling global reach.Automation and Analytics
The platform offers automation features such as routing calls, sending follow-ups, scheduling callbacks, and creating tickets. It also includes advanced analytics and reporting tools to monitor and analyze agent interactions, helping to evaluate team performance and make data-driven decisions.AI-Driven Insights
JustCall AI provides real-time insights from customer conversations, including sentiment analysis, call scoring, and automated call summaries. It helps agents with real-time script assistance, reduces call handle time, and facilitates better conversations through AI-powered prompts and FAQs.Collaboration Tools
The platform includes a collaborative workspace with features like instant messaging, dedicated group chats, and document sharing. This ensures seamless information sharing among team members and enhances team productivity.Dialer and Call Management
JustCall offers various dialer options such as power dialer, preview dialer, progressive dialer, and predictive dialer, which support high-volume calling and improve sales productivity. It also includes call recording, call forwarding, and automated call distribution features.Integration and Customization
The platform supports integration with other business tools via APIs and webhooks, allowing businesses to build customized workflows. It also offers custom greetings, caller ID masking, and the ability to port existing phone numbers.Conclusion
Overall, JustCall is a versatile tool that helps businesses streamline their customer communication, improve team efficiency, and drive revenue through its advanced AI-driven features and multi-channel communication capabilities. JustCall - User Interface and Experience
User Interface of JustCall
The user interface of JustCall, particularly in its AI-driven customer service tools, is notable for its simplicity and user-friendliness. Here are some key aspects that highlight its ease of use and overall user experience:
Intuitive Design
JustCall’s interface is described by users as “user-friendly” and “easy to set up,” even for those who are new to such systems. The platform consolidates various features into a single, accessible place, making it easy for agents and customers to interact smoothly.
Streamlined Communication
The app and desktop versions of JustCall are designed to simplify communication, allowing teams to manage calls, messages, and customer interactions efficiently. Features like call recording, call forwarding, and voicemail management are all easily accessible, ensuring that teams can handle their tasks without any hassle.
Real-Time Assistance
JustCall’s AI features, such as agent assist and real-time script suggestions, help agents during calls, reducing handle time and improving call flow. This real-time assistance ensures that agents can provide better customer service without needing extensive training.
Comprehensive Analytics
The platform provides real-time, AI-driven data analysis of customer interactions. This allows managers to monitor and guide agents more effectively, ensuring a high-quality customer experience. The analytics include sentiment analysis, call scoring, and detailed insights into customer conversations.
Integration and Compatibility
JustCall integrates seamlessly with over 100 CRMs and other tools, making it easy to incorporate into existing workflows. The app is compatible with both iOS and Android devices, as well as desktop environments, ensuring that teams can work efficiently from any location.
Feedback and Support
Users appreciate the quick response from JustCall’s customer service and the helpful support agents. The platform’s ease of installation and use, along with free text and calling features, contribute to a positive user experience. However, some users have noted minor issues such as network interruptions and difficulties in finding voicemail, but overall, the feedback is positive.
Security and Compliance
JustCall prioritizes data security, using data encryption and adhering to compliance standards like GDPR and HIPAA. This ensures that business communication remains private and protected, which is crucial for maintaining trust and confidence in the platform.
Conclusion
In summary, JustCall’s user interface is characterized by its ease of use, intuitive design, and comprehensive features that streamline communication and enhance customer service. The platform’s ability to integrate with various tools and its strong focus on security further contribute to a positive user experience.
JustCall - Key Features and Functionality
JustCall: An All-in-One Communication Platform
JustCall, an all-in-one communication platform, integrates AI in several key features to enhance customer service and support. Here are the main features and how they work:
AI-Powered Call Analytics
JustCall uses AI to decode sentiment, emotions, keywords, and patterns in customer calls. This feature helps in driving better decisions and actions by analyzing the tone and content of the calls in real-time. It allows agents to respond more empathetically and effectively to customer concerns.
Sentiment Analysis
The AI-driven sentiment analysis detects positive, neutral, or negative tones in customer interactions. This real-time analysis flags calls that need immediate attention, such as those from agitated customers, and can escalate them to senior agents for faster resolution.
Agent Assist and Coaching
JustCall’s AI provides real-time cues and automated script suggestions to agents during calls. This feature, powered by Gen AI, reduces call handle time and improves the flow of conversations. Custom AI coaching cues help every agent perform at the level of high-performers, eliminating one-size-fits-all coaching plans.
Chatbots and Virtual Assistants
AI-powered chatbots and virtual assistants offer 24/7 customer support, handling basic queries and routing complex issues to human agents. This ensures that customers get instant answers to common questions and quick resolutions to simple issues.
Recommendation Systems
JustCall’s analytics engine helps businesses customize communication strategies for individual customers. By analyzing customer data, the system suggests relevant content or offers, similar to how platforms like Netflix and Amazon use AI for recommendations.
Predictive Analytics
The AI can forecast customer needs, enabling proactive outreach and improved customer satisfaction. Predictive analytics help in anticipating customer requirements and taking proactive measures to address them before they become issues.
Call Transcription and Summaries
JustCall AI automatically generates call summaries and transcriptions, eliminating the need for manual note-taking. This feature provides instant reference and analysis of conversations, ensuring quality assurance and precise call scoring.
Intelligent Call Routing
The platform uses intelligent inbound call flows and advanced IVR menus to direct callers to the most appropriate agent. This ensures resolution at the first touchpoint, enhancing the efficiency of customer support.
Real-Time Agent Assistance
Real-time agent assistance and prompts help deliver superior support. Agents receive live call transcripts and summaries, and AI-enhanced call insights guide them during interactions.
CRM Integration and Unified Workspace
JustCall integrates seamlessly with CRM systems, centralizing data and eliminating the need to switch between platforms. The unified workspace manages all support interactions, team communications, and messaging from a single platform, simplifying workflows and boosting efficiency.
Automated Call Scoring
The AI automatically scores calls based on predefined criteria, helping to evaluate agent performance and identify areas that require training. This ensures that customer calls meet the standard and helps in continuous improvement of agent skills.
Hyper-Personalized Marketing
JustCall’s AI improves personalization by creating targeted marketing campaigns based on detailed data like browsing history, purchasing patterns, and social media interactions. This increases engagement and conversion rates by providing customers with content that aligns with their preferences.
Automation of Repetitive Tasks
AI automates tasks such as call routing, transcription, and follow-ups, freeing agents to focus on complex customer queries. This improves productivity and reduces response times, enhancing operational efficiency and customer satisfaction.
Security and Compliance
JustCall employs robust security measures to protect customer data and ensure compliance with data protection regulations, making data security a top priority.
Conclusion
By integrating these AI-powered features, JustCall enhances customer interactions, boosts productivity, and elevates customer satisfaction levels, making it a comprehensive tool for customer service and support teams.
JustCall - Performance and Accuracy
Evaluating JustCall in the Customer Service Tools AI-Driven Product Category
Evaluating the performance and accuracy of JustCall reveals a mix of strengths and limitations.
Strengths
AI-Powered Features
AI-Powered Features: JustCall integrates AI effectively to analyze calls, coach agents, and understand customer sentiments in real-time. Features like real-time sentiment analysis, automated call scoring, and AI-powered prompts help agents handle calls more efficiently and improve customer satisfaction.
Real-Time Insights and Assistance
Real-Time Insights and Assistance: The platform provides real-time network alerts and agent assistance, which can significantly improve call quality and the overall customer experience. These features help in identifying and addressing potential network issues promptly.
CRM Integration and Automation
CRM Integration and Automation: JustCall offers seamless CRM integration, automated data logging, and workflow automation. These features streamline customer support processes, reduce manual tasks, and ensure accurate call records.
Analytics and Reporting
Analytics and Reporting: The platform provides basic call analytics and reporting features, including automated lead scoring and in-depth analytics on team performance. These tools help in measuring customer service performance and making informed decisions.
Limitations and Areas for Improvement
Technical Stability and Reliability
Technical Stability and Reliability: Some users have reported issues with the stability of the software, including dropped calls and poor network performance. Despite having a fast internet connection, users have experienced disruptions, which can be frustrating and impact customer service quality.
Feature Restrictions
Feature Restrictions: The Business plan, while offering several enterprise-grade features, has limitations such as restricted call tagging options, limited AI transcription minutes, and no live transcription features. These restrictions can be challenging for growing organizations that require more customization and scalability.
Customer Support
Customer Support: There have been complaints about the effectiveness of customer support. Users have reported long response times, the need for video reproductions of issues, and sometimes unhelpful support agents. This can be time-consuming and inefficient for users needing quick resolutions.
Customization and Scalability
Customization and Scalability: JustCall’s technical architecture, which relies on Twilio, presents limitations in scalability and customization. Growing businesses may find the restricted API customization options and the lack of advanced features like multilingual support and complex routing scenarios to be significant drawbacks.
Transcription and Coaching Limitations
Transcription and Coaching Limitations: The AI capabilities, while useful, are limited to English-only transcriptions, and the coaching tools lack visual call flow designers. These limitations can restrict the platform’s usability for diverse customer bases and complex call flows.
Conclusion
JustCall offers several valuable features that can enhance customer service operations, particularly with its AI-driven insights and real-time assistance. However, it is crucial to consider the potential limitations, such as technical stability issues, feature restrictions, and the need for improved customer support. For businesses that require advanced customization, multilingual support, or complex routing scenarios, JustCall might not be the optimal choice. Nonetheless, for many organizations, JustCall can still provide significant benefits in streamlining customer support and improving agent performance.
JustCall - Pricing and Plans
Plans and Pricing
Essentials Plan
- Monthly Price: $19 per user (with annual billing)
- Minimum Users: No minimum user requirement
- Key Features:
- Free local number
- Basic call & SMS analytics
- Core calling features (voicemail, forwarding, transfer)
- Elementary productivity integrations
- Limited messaging capabilities
- Missing Features:
- Advanced integrations
- Call Monitoring features
- AI Transcription capabilities
- Team Performance Analytics
- Power dialer functionality
- WhatsApp integration
- Add-ons Available:
- Additional phone numbers ($10/month)
- Extra SMS segments ($0.02/segment)
- Additional minutes ($0.02/minute)
- Basic API access ($20/month)
Team Plan
- Monthly Price: $29 per user (with annual billing), or $39 per user (with monthly billing)
- Minimum Users: 2 users
- Key Features:
- Additional free calling minutes and SMS allocation
- AI-powered call transcripts and summaries (60-minute limit per user)
- 100 integrations
- Team performance analytics
- IVR and call menus
- WhatsApp messaging
- CRM & helpdesk integrations
- Missing Features:
- Power dialer functionality
- Bulk SMS campaigns
- Live Call Monitoring
- Advanced Routing options
- Unlimited AI Transcriptions
- Queue Callback features
- Add-ons Available:
- Extra AI transcript minutes
- Additional tone analysis credits
- Extended SMS capabilities
- Advanced coaching features
Pro Plan
- Monthly Price: $49 per user (with annual billing)
- Minimum Users: 2 users
- Key Features:
- Power Dialer capabilities
- Bulk SMS Campaigns and workflows
- Advanced analytics and reporting
- Live Call Monitoring
- Salesforce Integration
- Fixed calling minutes (1,000 per user)
- Notable Limitations:
- Expensive overage charges ($0.02 per minute after 1,000 minutes)
- Restricted SMS segments
- Limited call tags (maximum three)
- Add-ons Available:
- Advanced AI analytics ($100/month)
- Additional power dialer seats ($20/user)
- Extended call recording storage ($50/100GB)
- Premium integrations ($75/month)
- Custom API solutions ($100/month)
Business Plan
- Pricing: Custom pricing
- Minimum Users: 10 users
- Key Features:
- Custom usage bundles
- Notetaker AI offering
- Advanced security and compliance
- Premium support and customer success offerings
- Contact Sales: For detailed pricing and features, you need to contact JustCall’s sales team.
Free Trial
JustCall offers a 14-day free trial that allows new users to explore all the features of their plans, except for a few limitations such as call transfer and merge. During the trial, you can get up to 150 minutes of calling or $2 worth of messaging, invite up to 100 team members, and access various other features like AI call transcription and bulk SMS campaigns.
This structure helps businesses choose a plan that aligns with their specific needs and scale, from small teams to enterprise-level organizations.
JustCall - Integration and Compatibility
JustCall Overview
JustCall, a comprehensive communication platform, integrates seamlessly with various tools and is compatible across multiple platforms and devices, making it a versatile solution for customer service and business communication needs.
CRM Integrations
JustCall integrates well with several CRM systems, including Salesforce. To integrate JustCall with Salesforce, you need to be using one of the following Salesforce editions: Enterprise, Unlimited, Developer, or Performance, and ensure API access is enabled for all users. The integration works with both Classic and Lightning versions of Salesforce, though the JustCall CTI (embedded dialer) requires the Lightning version. You must also be on JustCall’s Pro or Business plan to access this integration.
Installation and Connection
To set up the integration with Salesforce, you need to install the JustCall app from the AppExchange, agree to the terms and conditions, and select the users for whom the app will be installed. After installation, connect the JustCall app to your JustCall account by logging into both accounts in the same browser window and authorizing the necessary permissions.
Cross-Platform Compatibility
JustCall offers cross-platform compatibility, allowing users to manage calls and messages from mobile devices (both iOS and Android), desktops, and tablets. This ensures that your team can stay connected and handle business communications efficiently from any location.
Additional Integrations
Apart from CRM systems, JustCall integrates with other business tools such as phone systems like RingCentral, Freshcaller, and Twilio, as well as email clients like Gmail and Outlook. It also supports SMS and MMS messaging, call recording and transcription, and other features that centralize customer interactions within a single platform.
HighLevel and Other Integrations
JustCall also integrates with other platforms like GoHighLevel, allowing users to call and message contacts using JustCall and sync all calls and messages with their GoHighLevel account. This integration logs calls and messages as tasks or notes against the relevant contacts.
Security and Compliance
The JustCall app prioritizes security by using data encryption and adhering to compliance standards such as GDPR and HIPAA, ensuring that business communications remain private and protected.
Team Collaboration
JustCall provides features like virtual phone numbers, call forwarding, team messaging, and shared call logs, which are particularly beneficial for remote teams. It also includes intelligent call routing, real-time assistance, and AI-based call scores to enhance customer support efficiency.
Conclusion
In summary, JustCall’s integration capabilities and cross-platform compatibility make it a flexible and effective tool for managing business communications and customer service across various devices and platforms.
JustCall - Customer Support and Resources
JustCall Customer Support Features
Omnichannel Support
JustCall allows customer support teams to manage interactions across multiple channels, including phone, email, live chat, and messaging platforms like WhatsApp. This omnichannel support ensures that customers can reach out through their preferred method, enhancing their satisfaction and reducing response times.Intelligent Call Routing and IVR
The platform features intelligent inbound call flows and advanced IVR menus, which automatically direct callers to the most appropriate agent. This ensures that customers connect with the right agent at the first touchpoint, leading to quicker resolutions.Real-Time Assistance and Coaching
JustCall provides real-time agent assistance and coaching through AI-powered prompts and insights. This includes live call transcripts, summaries, and sentiment analysis, which help in ensuring quality assurance and precise call scoring. Agents can receive real-time cues and automated script suggestions to handle customer conversations more effectively.AI-Powered Insights and Analytics
The platform uses AI to analyze customer conversations, extract insights, and provide actionable data. Features like call scoring, moment analysis, and sentiment analysis help in evaluating agent performance and identifying areas for improvement. This data is used to coach agents and optimize their on-call performance in real-time.Unified Workspace and Integration
JustCall integrates with popular CRMs like HubSpot, Salesforce, and Zendesk, allowing agents to access customer data in real time. This unified workspace centralizes all support interactions, team communications, and messaging, simplifying workflows and boosting efficiency.Self-Service Resources
To empower customers to resolve issues independently, JustCall facilitates the creation of self-service resources such as IVR menus, SMS bots, knowledge bases, FAQs, video tutorials, and community forums. These resources reduce the load on the support team and enhance the overall customer experience.Predictive Analytics
The platform uses predictive analytics to anticipate customer needs and issues before they arise. This helps in identifying at-risk customers, suggesting upselling opportunities, and preemptively addressing common challenges.Automation and AI Tools
JustCall automates repetitive tasks through AI and automation tools, enabling the support team to focus on more complex customer needs. Features like call scheduling, IVR systems, and AI-powered FAQ knowledge bases streamline workflows and improve efficiency.Comprehensive Onboarding and Training
The platform offers advanced call coaching and onboarding programs for customer support agents. This includes real-time feeds, AI-enhanced call insights, and versatile in-call modes to guide and assist agents, ensuring they deliver top-notch support.Conclusion
By leveraging these features, JustCall provides a comprehensive and integrated customer support solution that enhances productivity, customer satisfaction, and overall support efficiency. JustCall - Pros and Cons
Advantages
24/7 Customer Support and Automation
JustCall offers tools that enable 24/7 customer support through AI voice agents, SMS bots, and IVRs. These automations can handle common queries, book calls, and collect caller details, significantly reducing wait times and support costs.
AI-Driven Insights and Coaching
The platform provides actionable insights from customer conversations, including sentiment analysis, call summaries, and real-time agent coaching. This helps in optimizing agent behavior, improving conversion rates, and enhancing customer satisfaction.
Omnichannel Integration
JustCall integrates seamlessly with various communication channels such as WhatsApp, SMS, and more, allowing customers to engage through their preferred methods. It also supports integration with popular CRMs like HubSpot and Salesforce, centralizing data and simplifying workflows.
Efficient Call Management
The software features intelligent call routing, advanced IVR menus, and concurrent call management, ensuring that customers are connected to the right agents quickly. It also includes automated data logging and live call transcripts for quality assurance.
Security and Compliance
JustCall prioritizes data security with AES 256 encryption, SSO, 2FA, and compliance with ISO 27001, SOC2, GDPR, and HIPAA regulations, ensuring customer data is well-protected.
Advanced Analytics and Reporting
The platform offers in-depth analytics and reporting tools to gain insights into team performance, customer interactions, and support etiquette. This helps in making informed decisions and improving overall customer satisfaction.
Disadvantages
Occasional Bugs and Issues
As a relatively new player in the market, JustCall may experience occasional bugs and issues, although its efficient customer service support helps mitigate these problems.
Learning Curve
While the setup process is generally straightforward, there might be a learning curve for some users, especially in configuring advanced features like AI-powered call scores and real-time coaching cues.
Dependence on Technology
The reliance on AI and automation means that any technical glitches or internet connectivity issues could disrupt service, although JustCall’s secure connections and data sync features help minimize such risks.
In summary, JustCall offers a comprehensive suite of AI-driven customer service tools that can significantly enhance support efficiency, customer satisfaction, and data analysis. However, users should be aware of the potential for occasional technical issues and the need for some initial setup and learning.
JustCall - Comparison with Competitors
Unique Features of JustCall
JustCall distinguishes itself through several key features:- 24/7 Chatbot Support: JustCall’s AI-powered chatbots and virtual assistants provide round-the-clock customer support, handling basic queries and routing complex issues to human agents.
- Sentiment Analysis: JustCall’s AI-driven sentiment analysis helps agents detect positive, neutral, or negative tones in customer interactions, enabling more empathetic and effective responses.
- Predictive Analytics: JustCall’s AI can forecast customer needs, allowing for proactive outreach and improved customer satisfaction.
- Real-Time Agent Assist: The platform offers real-time agent assistance, including situational prompts and coaching insights, to enhance agent performance.
- AI-Enabled Transcription: JustCall’s AI-powered transcription tools convert customer conversations into accurate, searchable text, facilitating quick analysis and decision-making.
Alternatives and Comparisons
Intercom’s Fin AI
- Comprehensive Platform: Fin AI features an AI Agent for customer interactions, an AI Copilot to assist agents, and an AI Analyst for leadership insights. It is best suited for tech-savvy businesses handling a high volume of complex interactions.
- Customization: Fin AI offers more advanced features and customization options compared to JustCall, making it ideal for businesses needing detailed analytics and strategic optimization.
Zendesk AI
- Versatile Platform: Zendesk AI includes features like the Answer Bot, AI-powered knowledge management, and predictive analytics. It is suitable for businesses of all sizes looking for a robust AI-driven customer service platform.
- Trend Analysis: Zendesk’s AI can analyze customer interactions to identify trends and common issues, providing valuable insights for strategic decisions.
Ada
- Ease of Use: Ada is known for its simplicity and quick deployment, making it perfect for startups and smaller teams. It offers a fully functional AI chatbot capable of handling various customer inquiries within a short time.
- Customization: Ada allows easy customization to address common customer questions effectively, though it may not offer the same level of advanced features as JustCall.
Freshdesk AI (Freddy AI)
- Omni-Channel Support: Freshdesk AI, powered by Freddy AI, provides support across multiple platforms like WhatsApp and Facebook. It learns from past interactions to suggest relevant responses and offers a unified view of customer interactions.
- Cost-Effective: Freshdesk AI is a more budget-friendly option, offering powerful automation features and analytics to identify common customer pain points.
Tidio AI
- Automation and Templates: Tidio AI features a bot called Lyro AI, which comes with 35 predefined templates. It can automate replies, identify support opportunities, and recognize user behavior to make relevant sales recommendations.
- Pricing: Tidio offers a free plan and various paid plans, with Lyro AI available as an add-on. This makes it a viable option for businesses looking for a cost-effective AI customer service solution.
JustCall - Frequently Asked Questions
Here are some frequently asked questions about JustCall, along with detailed responses to each:
How much does JustCall cost per user?
JustCall offers several pricing plans. The Essentials plan starts at $19 per user per month with annual billing, the Team plan is $29 per user per month, and the Pro plan is $49 per user per month. The Business plan has custom pricing and requires a minimum of 10 users.
What are the key features of each JustCall plan?
- Essentials Plan: Includes basic calling features, voicemail, call forwarding, a free local number, and limited messaging capabilities. It lacks advanced integrations, call monitoring, AI transcription, and team performance analytics.
- Team Plan: Adds AI-powered call transcripts (60-minute limit), team performance analytics, IVR and call menus, and over 100 integrations. However, it does not include power dialer functionality, bulk SMS campaigns, or live call monitoring.
- Pro Plan: Includes power dialer capabilities, bulk SMS campaigns, advanced analytics, live call monitoring, and Salesforce integration. It has limitations such as fixed calling minutes (1,000 per user) and restricted SMS segments.
- Business Plan: Offers custom pricing with enterprise features like SSO and SLA, full versions of AI tools, and additional custom features.
Are there any additional costs or hidden fees with JustCall?
Yes, there are additional costs. Users may incur charges for exceeding usage limits, such as $0.02 per minute for additional minutes, $0.02 per SMS segment, and other add-ons like extra phone numbers or extended call recording storage.
How does JustCall integrate with other tools and systems?
JustCall integrates with various CRM and help desk tools, allowing teams to automate workflows and streamline customer support. It supports integrations with tools like Zapier, Copper, and Salesforce, and offers open APIs and webhooks for further customization.
What AI features does JustCall offer?
JustCall provides several AI-powered features, including AI call transcription, real-time agent assistance, call scoring, sentiment analysis, and automatic generation of call summaries. These features help in coaching agents, identifying customer concerns, and enhancing overall customer interactions.
Does JustCall offer a free trial?
Yes, JustCall offers a free 14-day trial, allowing teams to test its capabilities before committing to a plan.
How does JustCall handle customer support and service?
JustCall is designed to streamline support requests and issues through features like intelligent call routing, real-time assistance, AI-based call scores, and help desk integrations. It also supports concurrent call management, a unified workspace for all support interactions, and comprehensive analytics for effective agent coaching.
Are there any limitations on minutes and SMS in JustCall plans?
Yes, there are limitations. For example, the Essentials plan has restricted minutes and SMS, the Team plan has a 60-minute AI transcription cap, and the Pro plan has a 1,000-minute cap per user. Additional minutes and SMS segments incur extra charges.
How secure is JustCall in terms of data protection?
JustCall employs robust security measures to protect customer data and ensure compliance with data protection regulations.
Can JustCall be used by businesses of all sizes?
Yes, JustCall can be used by businesses of all sizes, from small teams to large enterprises. The different plans are designed to cater to various business needs and scales.