
WhyLabs - Detailed Review
Data Tools

WhyLabs - Product Overview
WhyLabs Overview
WhyLabs is an AI Observability Platform that plays a crucial role in the monitoring and maintenance of machine learning (ML) models and data pipelines. Here’s a brief overview of its primary function, target audience, and key features:
Primary Function
WhyLabs is designed to monitor ML applications and data pipelines, focusing on surfacing and resolving data quality issues, data bias, and concept drift. The platform helps in ensuring that ML models operate reliably and deliver the expected results, thereby preventing costly model failures and downtime.
Target Audience
The primary users of WhyLabs are machine learning engineers, data scientists, and data engineers. These professionals rely on the platform to manage and optimize their AI operations across various industries.
Key Features
- Data and Model Monitoring: WhyLabs allows for automated monitoring and alerting across multiple “data vitals” with out-of-the-box configurations and lightweight integrations. This includes tracking model inputs, outputs, performance, and upstream data quality in a single platform.
- Data Quality and Drift Detection: The platform detects data quality issues, data bias, and concept drift in real-time, enabling quick action to prevent model performance degradation.
- Integration and Compatibility: WhyLabs integrates with a wide range of popular ML and data tools, including Pandas, Apache Spark, AWS Sagemaker, MLflow, Flask, Ray, RAPIDS, and Apache Kafka. It supports various data types such as tabular, image, and text data.
- Security and Privacy: The platform is built with AWS-grade privacy and security, ensuring that raw data is analyzed without being moved or duplicated. It is also SOC 2 Type 2 compliant and offers features like RBAC, SAML SSO, and API controls.
- Visualizations and Reporting: WhyLabs provides purpose-built visualizations and reporting tools that help in surfacing actionable insights. It creates a single pane of glass for all data quality and model health information, making it easier to track and manage AI applications.
- AI Governance: The platform helps in achieving AI governance by tracking relevant metrics, enforcing policies and guardrails, and improving governance, fairness, and explainability across the organization.
Overall, WhyLabs is a comprehensive solution that helps AI practitioners ensure their models are performing optimally, securely, and with high reliability.

WhyLabs - User Interface and Experience
User Interface
The WhyLabs platform features a clean and intuitive user interface that simplifies navigation for users. The UI is purpose-built to surface insights across all models operated by an organization, providing a single pane of glass for all data quality and model health information.
Ease of Use
Most tasks on the platform can be accomplished directly within the UI, making it user-friendly even for those without advanced programming knowledge. The setup process is straightforward, with easy data ingestion via APIs and multiple connectors such as BigQuery, Databricks, and Spark. Monitors can be easily set up through the UI or via JSON import, and they provide summarized notifications to keep users informed without overwhelming them.
Customization and Flexibility
The platform offers a rich, customizable user interface for visualizing model and data health. Users can configure alerts to detect issues, set up notifications, and customize protective guardrails. This flexibility allows for use-case-specific implementations, making the platform adaptable to various needs.
Data Profiling and Performance
WhyLabs uses data profiling to ensure fast and secure data processing. This approach eliminates the need to upload entire datasets, keeping the data secure since it never leaves the user’s servers. The data profiles are lightweight and only store the necessary information, ensuring speedy performance without compromising accuracy.
Documentation and Support
The platform is supported by comprehensive and easy-to-understand documentation, which helps users make the most of the platform. Additionally, WhyLabs offers excellent customer support, with a helpful team that answers questions and provides demonstrations of different use cases.
Overall, the WhyLabs user interface is designed to be intuitive, efficient, and easy to use, making it an effective tool for monitoring and managing AI and ML models.

WhyLabs - Key Features and Functionality
WhyLabs Overview
WhyLabs is a comprehensive platform focused on AI observability, security, and model monitoring, offering a range of key features that enhance the reliability, performance, and security of AI applications.
AI Observability and Monitoring
WhyLabs allows users to continuously monitor model health across various statistical and derived metrics. This includes:
- Real-time Insights: The platform provides immediate insights into input data and model outputs, enabling users to analyze how model features evolve over time and root-cause model performance decay.
- Data Quality and Drift Monitoring: Users can monitor all model features and predictions with one-click monitoring, catching data quality issues, data drifts, and concept drifts. Timely alerts and notifications help in taking prompt action.
Security and Risk Prevention
WhyLabs is equipped with robust security features to protect AI applications:
- Block Harmful Interactions: The platform can block prompt injections, jailbreak attempts, and data leakage. It also prevents toxic responses and reroutes unapproved topics, ensuring a safe customer experience.
- Prevent Misuse and Hallucinations: WhyLabs flags responses not supported by the Retrieval-Augmented Generation (RAG) context or consistency checks, preventing hallucinations and over-reliance on unreliable data.
- Protect Proprietary LLMs: It safeguards proprietary Large Language Model (LLM) APIs and self-hosted LLMs by monitoring and evaluating security and quality across multiple dimensions.
Collaboration and Integration
WhyLabs facilitates seamless collaboration and integration:
- Cross-Team Collaboration: The platform enables collaboration across ML teams, SRE teams, and security teams by sharing insights and setting up workspaces quickly. Notifications can be integrated into existing workflows via Slack, email, or PagerDuty.
- Multi-Cloud and Platform Integration: WhyLabs works with any cloud provider and in multi-cloud environments. It integrates with popular ML and data platforms such as Azure, Sagemaker, MLflow, Apache Spark, Pandas, and Kafka.
Privacy and Compliance
WhyLabs prioritizes privacy and compliance:
- Privacy-Preserving: The platform does not move or duplicate raw model data. It captures necessary telemetry locally, ensuring privacy and security. WhyLabs is SOC 2 Type 2 compliant and approved for highly regulated industries like healthcare and finance.
- Data-Centric Approach: WhyLabs validates data quality across pipelines and feature stores, ensuring that data is handled securely and efficiently.
Automation and Customization
WhyLabs offers automated and customizable solutions:
- Automated Remediation: The platform automates the remediation of security threats, model performance degradation, and data quality issues, reducing the time to resolution of AI issues.
- Custom Dashboards and Configurations: Users can configure security guardrails according to their unique needs, bringing their own models, red teaming scenarios, and examples. Custom dashboards help in reducing the time to resolve AI issues.
Easy Setup and Cost Efficiency
WhyLabs is designed for ease of use and cost efficiency:
- Easy Setup: The platform can be provisioned using the lightweight open-source library called whylogs, which integrates with Python, Java, or Spark in just a few lines of code.
- Cost Efficiency: WhyLabs handles large-scale data with low compute requirements, integrating with both batch and streaming data pipelines.
Conclusion
Overall, WhyLabs provides a comprehensive suite of tools that ensure AI applications are secure, reliable, and performant, making it an essential tool for organizations relying on AI and machine learning.

WhyLabs - Performance and Accuracy
WhyLabs Overview
WhyLabs is a comprehensive platform for monitoring and optimizing machine learning (ML) models, particularly focusing on data and model health. Here’s a detailed evaluation of its performance and accuracy, along with some limitations and areas for improvement.
Performance Metrics and Monitoring
WhyLabs excels in tracking a wide range of model performance metrics, including those for binary and multiclass classification, regression, ranking, and summarization models. It calculates metrics such as AUC, accuracy, recall, precision, F1 score, confusion matrices, and ROC curves, among others.
The platform allows for continuous monitoring of data pipelines and ML models, helping teams identify issues like data drift, model degradation, and training-serving skew. It supports the ingestion of a large number of features and provides alerts that can be sent to specific groups of users via various channels like email or Slack.
Data Quality and Integrity
WhyLabs is strong in detecting and addressing data quality issues, such as data drift and data integrity problems. It monitors various aspects of data health, including missing values, distribution changes, and schema alterations. This ensures that the data used by ML models remains accurate and reliable.
Customization and Flexibility
Users can add custom performance metrics in addition to the out-of-the-box ones, providing flexibility in monitoring specific aspects of their models. The platform also supports partial and delayed ground truth data, which is common in production ML systems.
Privacy and Security
WhyLabs offers privacy-preserving solutions, ensuring that data can be analyzed without moving or duplicating it, which is crucial for maintaining security and privacy in sensitive industries like healthcare and finance.
Limitations and Areas for Improvement
Setup and Sensitivity
Setting up the monitoring correctly, especially in terms of sensitivity, can be challenging and may require a lot of trial and error. Some actions are not possible via the UI and require specific API calls, which can be inconvenient.
User Interface and Documentation
The dashboards, although functional, are in beta and lack polish in terms of user interface. Additionally, the documentation can be hard to navigate, which might hinder the learning process for new users.
Flexibility in Post-Ingestion Analysis
Defining groupings by variables must be done at ingestion time, limiting the flexibility for post-ingestion analysis. This can be a significant constraint for users who need to analyze data in different ways after it has been ingested.
User Technical Expertise
The platform might be overly technical for users who are not well-versed in AI or data science, which could create a steep learning curve.
Market Maturity
As a relatively new platform, WhyLabs has limited user reviews and feedback, making it harder for potential users to gauge its real-world performance at scale. Some advanced features might still be in development.
Conclusion
In summary, WhyLabs offers strong capabilities in monitoring and optimizing ML models, with a focus on data quality and performance metrics. However, it has some limitations, particularly in terms of setup complexity, user interface polish, and the need for technical expertise. As the platform continues to evolve, addressing these areas could enhance its overall usability and appeal.

WhyLabs - Pricing and Plans
WhyLabs Pricing Structure
WhyLabs offers a structured pricing model with several plans to cater to different needs and scales of operation. Here’s a breakdown of their pricing structure and the features included in each plan:
Free Plan (WhyLabs Observe)
- Cost: Free, no credit card required.
- Projects: 1 project.
- Users: 1 user.
- Features/Columns: Up to 200 features or columns per project.
- Segments: Up to 5 segments per project.
- Predictions: 10 million predictions per month.
- Monitoring: Daily monitoring, 100% of the data monitored without sampling.
- Data Retention: 6 months of data retention.
- Support: Community support.
Expert Plan (WhyLabs Observe)
- Cost: $125 per month (annual discount available).
- Projects: Up to 3 projects.
- Users: Up to 5 users.
- Features/Columns: Up to 200 features or columns per project.
- Segments: Up to 5 segments per project.
- Predictions: 100 million predictions per month.
- Monitoring: Daily or weekly monitoring, with hourly monitoring for one LLM.
- Data Retention: 6 months of data retention.
- Support: Email support.
Enterprise Plan (WhyLabs Observe)
- Cost: Custom pricing (contact WhyLabs for a quote).
- Projects: Custom projects.
- Users: Unlimited users.
- Features/Columns: Unlimited features or columns.
- Segments: Custom segments.
- Predictions: Unlimited predictions.
- Monitoring: Custom monitoring options.
- Data Retention: Custom data retention.
- Support: 24×7 Enterprise Support, private Slack or Teams channel, training, onboarding, and workshops.
WhyLabs Secure Plans
Expert Plan
- Cost: $1,100 per month (annual discount available).
- Projects: 1 project.
- Organization: 1 organization.
- Policy Rulesets: 5 policy rulesets out-of-the-box.
- Traces: Up to 100,000 traces per month.
- Monitoring: 100% of all prompt and response metric data.
- Security Features: Includes Bad Actor, Misuse, Cost Policy, and other rulesets.
- Support: Private Link Support for AWS or Azure.
Enterprise Plan
- Cost: Custom pricing (contact WhyLabs for a quote).
- Projects: Custom projects.
- Organization: Custom organizations.
- Traces: Unlimited/custom traces.
- Security Features: Custom security policies, SAML SSO, model performance monitors.
- Support: 24×7 Enterprise Support, private Slack or Teams channel.
Free Trial
WhyLabs also offers a 14-day free trial for the WhyLabs Secure capabilities, allowing users to test the full range of features before committing to a plan.
This structure allows users to choose a plan that fits their specific needs, whether they are individuals, teams, or large enterprises.

WhyLabs - Integration and Compatibility
WhyLabs Overview
WhyLabs, an AI observability platform, is designed to integrate seamlessly with a wide range of tools, platforms, and devices, making it a versatile solution for AI practitioners.
Integrations with Data Pipelines and Tools
WhyLabs integrates with various data pipelines and tools, including Apache Spark, Kafka, Databricks, BigQuery, and Dask. These integrations allow users to profile data in different environments, such as Spark clusters or Kafka topics, and automate the generation of data profiles.
Compatibility with Machine Learning Frameworks
The platform is compatible with several machine learning frameworks, including TensorFlow, PyTorch, scikit-learn, and Keras. This compatibility enables users to monitor and analyze model performance metrics, such as regression and classification metrics, using the whylogs library.
Integration with Model Lifecycle Tools
WhyLabs works with model lifecycle tools like MLflow, Apache Airflow, Flyte, and Amazon SageMaker. These integrations facilitate logging whylogs profiles to experiments, creating drift reports, and running constraint validations on data. Additionally, integrations with tools like Feast and ZenML help in logging features from feature stores and combining different MLOps tools.
Cloud and On-Premise Compatibility
The platform is infrastructure-agnostic, meaning it can be used both on-premise and in the cloud. WhyLabs supports integration with all major cloud services, including Google Cloud, AWS, and Microsoft Azure, allowing for seamless deployment in multi-cloud environments.
Notification and Collaboration Tools
WhyLabs integrates with common team workflows such as Slack, PagerDuty, and ServiceNow, enabling real-time notifications and collaboration across ML teams, SRE teams, and security teams. This facilitates timely alerts and notifications for data quality issues, model performance degradation, and security threats.
Large Language Models and Generative AI
The platform also supports monitoring and evaluating large language models (LLMs) and generative AI across multiple dimensions of security and quality. It can safeguard proprietary LLM APIs and self-hosted LLMs, and observe any modality including images, documents, voice, or video.
Data Privacy and Security
WhyLabs is privacy-preserving and SOC 2 Type 2 compliant, ensuring that raw data is not moved or duplicated. The platform captures necessary telemetry locally, making it approved for use in highly regulated industries such as healthcare and finance.
Conclusion
In summary, WhyLabs offers extensive integration capabilities with a variety of data pipelines, machine learning frameworks, model lifecycle tools, and notification systems, while ensuring compatibility across different cloud and on-premise environments. This makes it a comprehensive solution for AI observability and operations.

WhyLabs - Customer Support and Resources
Customer Support
WhyLabs provides several support channels to cater to different needs:24×7 Enterprise Support
For Enterprise plan users, WhyLabs offers round-the-clock support, ensuring that any issues are addressed promptly. This includes dedicated customer success data scientists and support via private Slack or Teams channels.
Support Tickets and Community Slack
Users on the Starter and Expert plans can open support tickets through the WhyLabs account interface or ask questions in the community Slack channel. This allows for quick assistance from both the support team and the community.
AWS Support
For users accessing WhyLabs through the AWS Marketplace, AWS Support is available. This includes one-on-one, fast-response support from experienced technical support engineers, available 24x7x365.
Additional Resources
WhyLabs offers a variety of resources to help users get the most out of their platform:Documentation and Guides
Extensive documentation is available, including quickstart guides for Python, Java, and Spark. These resources help users integrate WhyLabs into their existing data pipelines and ML frameworks.
Whylogs Open-Source Library
WhyLabs provides the whylogs open-source library, which allows users to log and analyze data. This library includes features like data constraints and summary statistics, enabling users to track data quality and model performance.
Slack Community
Users can join the WhyLabs Slack Community to interact with other users, ask questions, and share insights. This community is a valuable resource for troubleshooting and best practices.
Training, Onboarding, and Workshops
For Enterprise users, WhyLabs offers training, onboarding, and workshops to ensure a smooth integration of the platform into their operations.
Demo and Free Trial
WhyLabs provides a free trial period, allowing users to test the platform’s capabilities before committing to a plan. This includes a 14-day trial of all WhyLabs Secure features.
These resources and support options are designed to ensure that users can quickly set up, monitor, and maintain their ML models and data pipelines efficiently.

WhyLabs - Pros and Cons
Advantages of WhyLabs
WhyLabs offers several significant advantages in the AI-driven data tools category:Data Observability and Monitoring
WhyLabs provides continuous monitoring of data pipelines and ML models, enabling teams to quickly identify issues such as data drift, model degradation, and training-serving skew. This real-time monitoring helps in maintaining accurate and reliable ML models.Privacy-Preserving Integration
The platform ensures data privacy by analyzing data without moving or duplicating it, which is crucial for sensitive industries like healthcare and finance. WhyLabs is SOC 2 Type 2 compliant and approved for highly regulated industries.Easy Data Ingestion
WhyLabs features an easy-to-use ingestion API that supports multiple connectors such as BigQuery, Databricks, and Spark, making data importation straightforward. The platform uses data profiling to ensure fast and secure data processing without the need to upload entire datasets.Comprehensive Insights and Alerts
The platform provides a single pane of glass for all data quality and model health information, allowing teams to track raw data, feature data, model predictions, and actuals. It also offers real-time alerts for data quality issues, data bias, and concept drift.Scalability and Cost Efficiency
WhyLabs scales with the user’s infrastructure without requiring additional compute resources or data duplication. The monitoring costs do not grow in proportion to the volume of data, making it a cost-efficient solution.Collaborative Features
The platform supports seamless collaboration across ML teams, SRE teams, and security teams with rich dashboards and customizable access controls. It also integrates with popular communication channels like Slack and email for real-time notifications.Automated Remediation
WhyLabs automates the remediation of security threats, model performance degradation, and data quality issues, helping to maintain the health and performance of AI applications.Disadvantages of WhyLabs
While WhyLabs offers many benefits, there are some drawbacks to consider:Limited User Reviews
Due to its relatively new presence in the market, WhyLabs has limited user reviews and feedback, which can make it harder for potential users to gauge its real-world performance at scale.Technical Complexity
The platform might be overly technical for users who are not well-versed in AI or data science, which can lead to a steep learning curve.Beta Features
Some features, such as dashboards, are still in beta and may lack polish in terms of user interface. However, the company is actively working on improving these aspects.Inflexibility in Grouping Variables
Defining groupings by variables must be done at the time of data ingestion, which limits flexibility for post-ingestion analysis. Overall, WhyLabs is a powerful tool for AI observability and data quality monitoring, but it does come with some limitations that are being actively addressed by the developers.
WhyLabs - Comparison with Competitors
WhyLabs Unique Features
- WhyLabs stands out for its focus on AI observability, particularly in monitoring model and data health without operating on raw data. This approach ensures privacy preservation, massive scale capabilities, and a no-configuration solution.
- It offers automated monitoring and alerting across various “data vitals” with out-of-the-box configurations and lightweight integrations. This makes it cloud-agnostic and integrates well with popular ML and data tools like Pandas, Apache Spark, AWS Sagemaker, and more.
- The platform is known for its ease of setup, using the whylogs open-source library, which can be integrated with Python, Java, or Spark in just a few lines of code. It also provides real-time insights into data and model performance, helping to root-cause and fix model performance decay.
Competitors and Alternatives
TruEra
- TruEra is a significant competitor that specializes in AI Quality solutions. It focuses on the analysis and improvement of machine learning models across various industries. Unlike WhyLabs, TruEra does not emphasize data privacy through non-raw data operations but instead offers a suite of tools for model analysis and improvement.
Arize
- Arize is another competitor that specializes in artificial intelligence observability, particularly for large language models (LLMs). While WhyLabs is more general in its AI observability, Arize has a specific focus on LLM evaluation, making it a strong choice for those working with large language models.
TrojAI
- TrojAI is another alternative, though less detailed information is available. It is generally categorized under AI observability and model monitoring, but its specific features and focus areas differ from WhyLabs’ broad and integrated approach to data and model health.
Other Platforms
Dataiku
- While not a direct competitor in AI observability, Dataiku is an end-to-end platform that caters to diverse data teams. It helps with data preparation, machine learning, visualization, and deployment. Dataiku’s visual and code-based interfaces make it a comprehensive tool for predictive analytics but lack the specific focus on AI observability that WhyLabs offers.
H2O Driverless AI
- H2O Driverless AI simplifies AI development and predictive analytics with automated and augmented capabilities for feature engineering, model selection, and parameter tuning. It is more focused on the development and deployment of predictive models rather than the ongoing monitoring and observability of AI systems.
IBM Watson Studio
- IBM Watson Studio is a consolidated platform that combines descriptive, diagnostic, predictive, and prescriptive analytics functions. It is geared more towards expert data scientists and collaborative data science for business users, rather than the specific needs of AI observability and model monitoring.
Summary
WhyLabs is unique in its emphasis on AI observability, data privacy, and the ability to monitor and improve model performance without raw data access. While competitors like TruEra, Arize, and TrojAI offer similar functionalities, they have different focus areas and approaches. For those needing a comprehensive AI observability solution with strong integration capabilities and real-time insights, WhyLabs is a standout choice. However, for other predictive analytics and machine learning needs, platforms like Dataiku, H2O Driverless AI, and IBM Watson Studio may be more suitable.

WhyLabs - Frequently Asked Questions
Frequently Asked Questions about WhyLabs
What is WhyLabs and what does it do?
WhyLabs is an AI Observability Platform that focuses on monitoring and maintaining the health of machine learning (ML) models and data pipelines. It helps in surfacing and resolving data quality issues, data bias, and concept drift, ensuring ML applications perform optimally and provide the best user experience.
How does WhyLabs integrate with other tools and technologies?
WhyLabs integrates with a wide range of popular ML and data tools, including Pandas, Apache Spark, AWS Sagemaker, MLflow, Flask, Ray, RAPIDS, and Apache Kafka. It uses its lightweight open-source library, whylogs, to integrate with Python, Java, or Spark in just a few lines of code.
What types of data can WhyLabs monitor?
WhyLabs can monitor various types of data, including tabular, image, and text data. This versatility makes it suitable for a broad range of ML applications and data pipelines.
How does WhyLabs ensure data privacy and security?
WhyLabs operates without accessing raw data, which helps in preserving privacy and ensuring massive scale operations. The platform is built with AWS-grade privacy and security standards, making it cloud-agnostic and secure.
What are the key features of the WhyLabs platform?
Key features include automated monitoring and alerting across multiple “data vitals,” out-of-the-box anomaly detection, and purpose-built visualizations. The platform also enables real-time insights into data and model performance, data quality monitoring, and collaboration tools for sharing insights with stakeholders.
How do I set up WhyLabs?
Setting up WhyLabs is relatively straightforward. You can instrument your pipeline with whylogs, a lean and open-source library, which integrates seamlessly with on-premise infrastructure and major cloud services. This process typically takes less than an hour.
What are the pricing options for WhyLabs?
WhyLabs offers several pricing options. There is a free tier for monitoring one model, and paid plans start at $50 per month per model for the Expert edition and $100 per month per model for the Enterprise edition. There is also an Enterprise contract option for large-scale model monitoring.
Does WhyLabs offer any free or trial versions?
Yes, WhyLabs has a free tier that allows monitoring for one model. However, there is no free trial for the paid editions, but there is a freemium version available.
How does WhyLabs help in achieving AI governance?
WhyLabs helps in achieving AI governance by tracking all relevant metrics associated with the data flowing through AI applications. It provides observability into AI applications, which is key for adhering to AI governance best practices.
Can WhyLabs be used in collaborative environments?
Yes, WhyLabs is designed for collaborative AI operations. It allows users to share insights easily with fellow data scientists, ML engineers, and managers. You can set up a workspace in minutes and integrate notifications into existing workflows via Slack, email, or PagerDuty.
Are there any setup fees for using WhyLabs?
No, there are no setup fees for using WhyLabs. You can start monitoring your models without any initial setup costs.
