Hily - Detailed Review
Dating Tools
Hily - Product Overview
Hily Overview
Hily, an acronym for “Hey, I Like You,” is a dating app that leverages machine learning to connect users based on compatibility and meaningful interactions. Here’s a brief overview of its primary function, target audience, and key features:
Primary Function
Hily’s main objective is to match prospective partners by analyzing users’ backgrounds, interests, and their activity within the app. Unlike many dating apps that focus on physical attractiveness, Hily prioritizes compatibility, making it a unique player in the dating app market.
Target Audience
Hily’s target audience is diverse, but it predominantly attracts individuals aged 25-34 years old. The user base is slightly skewed towards males, with 63.65% male users and 36.35% female users. The app is popular in several countries, with the United States being the top country in terms of traffic, followed by Germany, the United Kingdom, India, and Canada.
Key Features
- Matching Algorithm: Hily uses machine learning to analyze user interactions, including dialogue, mutual likes, and photo exchanges, to identify profiles with a high probability of matching.
- Compatibility Test: Users can take a compatibility test that involves answering at least 10 questions out of 40 to reveal a matching score with potential partners.
- Mutual Opt-in Format: Similar to Tinder, Hily requires both users to like each other before they can exchange messages. Matches expire if no message is sent within 48 hours, unless extended or rematched in the Finder section.
- Free and Premium Features: The app offers core features for free, including profile browsing, messaging, and video chatting. Premium features include unlimited reactions, unblurs (to see interested users), major crushes, rollbacks, compatibility checks, advanced filters, and an ad-free experience.
- Safety and Verification: Hily includes safety checks such as live photo capture, official ID upload, or social media integration for account verification.
- User Interface: The app allows users to create profiles that reflect their personality, with tips for profile creation and icebreakers to facilitate conversations.
Overall, Hily aims to make online dating more meaningful and fun by focusing on genuine connections rather than superficial attributes.
Hily - User Interface and Experience
User Interface Overview
The user interface of the Hily dating app is designed to be engaging and relatively user-friendly, although some users have noted a few areas that could be improved.Initial Setup and Profile Creation
When you first download and install Hily, you can create an account using your Apple, Facebook, Snapchat, or mobile number. The sign-up process involves selecting your gender identity and who you are looking to meet, adding your first name and date of birth, and enabling location features to see nearby users. You are required to upload at least three photos or videos to complete your profile, which helps others get a better sense of your lifestyle and personality.Interface and Features
The app’s interface includes various features aimed at enhancing the dating experience. Users can create and watch stories, comment on and text other users directly, and share audio and video messages, photos, and GIFs. Hily also offers personalized icebreakers to help initiate conversations, which can be particularly helpful for those who struggle with making the first move.Matching Algorithm
Hily uses machine learning algorithms to identify compatible matches based on mutual interests, dialogue, likes, and the photos you send. Unlike some other dating apps that focus on attractiveness levels, Hily prioritizes compatibility and the depth of interactions between users. This approach is intended to increase the quality of matches as you use the app more frequently.Ease of Use
While the app is generally easy to use, some users have reported that the interface feels a little overly complex. For instance, the filter settings do not always work as expected, and the “hot matches” filter has been described as not particularly effective. However, the app’s core features, such as checking profiles, messaging, and video chatting with matches, are free and straightforward to use.Safety and Verification
Hily places a strong emphasis on safety. All profiles undergo hand-picked moderation to protect users from spammers, scammers, and toxic users. The app also assigns a “risk score” to users based on their profile verification, complaints, and activity, which can lead to blocking users with high-risk scores from sending personal information to other profiles.Overall User Experience
The overall user experience on Hily is aimed at making online dating fun and engaging. The app encourages users to be their authentic selves and provides tools like compatibility quizzes and zodiac synastry tests to enhance the matching process. While there are some minor issues with the interface, such as the filter settings, the app is generally seen as a confidence booster with a low incidence of fake accounts.Conclusion
In summary, Hily’s user interface is designed to be interactive and engaging, with a focus on compatibility and safety. While it may have some minor drawbacks, the app is overall easy to use and provides a positive experience for those looking to meet new people. Hily - Key Features and Functionality
The Hily Dating App
The Hily dating app, co-founded in 2017 by Yan Pronin and Alex Pasykov, stands out in the dating app market due to its innovative use of AI and several unique features.
AI-Driven Matching
Hily’s matching algorithm is based on machine learning, focusing on compatibility rather than attractiveness levels. The AI analyzes various interactions, including dialogue, mutual likes, photos sent, and other user behaviors to improve match quality over time. This approach ensures that the more you use the app, the better your matches become.
Verification and Safety
Hily emphasizes user verification to ensure safety. Users can verify their accounts through multiple methods, such as Apple, Facebook, Snapchat, or mobile number. Verified profiles are marked with a “Verified” badge, indicating they are genuine users. The app also uses an explicit filter to block offensive content and assigns a “risk score” to profiles based on their behavior, which can lead to blocking if the score is high.
Matching Process
The matching process on Hily is similar to other swipe-based apps. Users swipe through profiles in the “Finder” section, double-tapping to like and pulling down to pass. For a match to be made, both users must like each other. Once matched, users can exchange messages for free. Matches expire if neither party sends a message within 48 hours, but users can extend the match or rematch in the Finder section.
Compatibility Test
Hily offers a compatibility test that users can take to determine their matching score with potential matches. This test requires answering at least 10 questions out of 40 to reveal the match score, helping users gauge their compatibility more accurately.
Random Talk and Major Crushes
Hily has a “Random Talk” feature that allows users to send chat requests or messages to people they haven’t matched with yet, but this requires a Hily Premium subscription. Another feature, “Major Crushes,” lets users send a message and react to someone’s profile simultaneously, similar to Tinder Platinum’s feature. Major Crushes can be purchased in packs.
Video Features
The app includes several video-based features, such as posting stories, joining live streams (called “Live Talks”), and starting your own live feed. Users can use coins, the in-app currency, to boost their livestream visibility or show appreciation for others’ streams. These features help users get a better sense of potential matches’ personalities and appearances.
Premium Features
Hily Premium offers several benefits, including:
- Unlimited reactions
- Daily unblurs to see interested users
- Major Crushes
- Rollbacks to undo swipes
- Compatibility checks
- Access to popular profiles
- Advanced filters
- Global search
- Incognito Mode
- No ads
Users can also purchase these features on a per-use basis from the Premium Store.
Events and Notifications
The “Events” section shows users who have liked their profile, who they have liked, and their matches. Users can interact with profiles from any screen and receive notifications for these events.
User Profile and Preferences
When signing up, users are prompted to provide information such as their identity, what they are looking for, education level, occupation, and relationship preferences. They must upload at least three photos or videos to see all available photos of their matches. Users can adjust their match criteria and preferences at any time.
Conclusion
In summary, Hily integrates AI to enhance user matches, ensures safety through verification, and offers a range of features to facilitate meaningful connections, making it a unique and engaging dating app.
Hily - Performance and Accuracy
Evaluating the Performance and Accuracy of Hily
Hily, a dating app that relies heavily on AI-driven matchmaking, reveals both strengths and areas for improvement.
AI-Driven Matchmaking
Hily’s AI system is a significant aspect of its matchmaking process. The algorithm focuses on compatibility rather than attractiveness, analyzing mutual interests and interactions within the app to suggest potential matches. This approach theoretically improves match quality over time as the AI learns from user behavior, including dialogue, likes, and photo exchanges.
Profile Verification and Safety
Hily requires users to verify their accounts through at least one of four methods, which helps ensure that most users are legitimate. This verification process, combined with AI-powered content screening to block offensive material, enhances the safety and authenticity of the user base.
User Engagement
The app includes various features to encourage user engagement, such as live streams, user videos similar to Snapchat’s Stories, and an interactive chat program. These features help users get a better sense of potential matches’ personalities and appearances. However, some users have reported issues with low engagement from matches, with many matches not responding to initial messages.
Filtering and Search Capabilities
While Hily offers basic filters like distance, age, and gender for free users, advanced filters such as global search, body type, and verified-only profiles are available only with a premium subscription. The limited free filters, particularly the 31-mile minimum distance filter, can be a significant drawback for users in less populated areas.
Accuracy and Limitations
One of the main limitations is the potential for inactive or fraudulent accounts. Some users have complained about receiving likes from accounts that do not respond to messages, suggesting that these might be inactive or used to artificially inflate user engagement. Hily has responded to these complaints by denying the use of such accounts and encouraging users to report suspicious profiles.
User Experience
The app’s user interface is optimized for mobile devices, making it user-friendly for those who prefer mobile dating apps. However, the lack of a website version can be a drawback for users who prefer browsing on a computer.
Pricing and Value
Hily offers competitive pricing with a free basic package and a premium subscription that includes features like unlimited chatting, seeing who liked you, and advanced search filters. The premium package is priced at $9.99 per month or $29.99 for six months, which is relatively affordable compared to other dating apps.
Areas for Improvement
- Engagement Rates: Improving the response rates from matches could significantly enhance user satisfaction.
- Filtering Options: Expanding the free filtering options or reducing the minimum distance filter could make the app more accessible to a broader user base.
- Account Integrity: Continuously monitoring and addressing concerns about inactive or fraudulent accounts is crucial to maintaining user trust.
- User Feedback: Incorporating more user feedback mechanisms could help in refining the AI algorithms and improving the overall user experience.
Conclusion
In summary, Hily’s performance is strong in terms of its AI-driven matchmaking and profile verification, but it faces challenges related to user engagement, filtering options, and the integrity of user accounts. Addressing these areas could further enhance the app’s accuracy and user satisfaction.
Hily - Pricing and Plans
The Pricing Structure of Hily
The pricing structure of Hily, a dating app, is structured into several tiers, each offering different levels of features and benefits.
Free Plan
Hily is free to download and use, allowing users to:
- Check profiles
- Match and chat with other users
- Go live and engage in video chats
- Use basic filters such as distance, age, and gender.
Hily Premium
The Premium membership offers additional features beyond the free plan:
- Weekly Plan: $9.99 to $14.99 per week, depending on the location and specific plan.
- Monthly Plan: $29.99 per month.
- Three-Month Plan: $74.99 (approximately $24.99 per month).
- One-Year Plan: $119.99 (approximately $9.99 per month).
- Lifetime Membership: A one-time payment of $199.99.
Premium Features
With a Premium membership, you get:
- Unlimited Reactions (or 100 reactions per day in some plans): Like, skip, or message profiles.
- Unblurs: See who has reacted to your profile (0 in Premium, 10 per day in Premium ).
- Major Crushes: Send special messages to show intense interest (2 per day in Premium, 10 per day in Premium ).
- Rollbacks: Undo your last swipe (2 per day in Premium, 10 per day in Premium ).
- Compatibility Checks: Detailed breakdowns of your compatibility with others (2 per day in Premium, 10 per day in Premium ).
- Advanced Filters: Filter by body type, more than one photo, verified only, and more.
- Nearby and Global Search: Find matches within a 30-mile radius or globally.
- No Ads: Ad-free experience.
- Incognito Mode: Control who sees your profile and browse anonymously.
Additional Features
- Profile Boost: Increase your profile views by 10 times for $5.99 per week. This is a separate subscription.
- Premium Store: Purchase individual features like unblurs, major crushes, rollbacks, and compatibility checks on a per-use basis, whether or not you have a Premium membership.
Free Trial
Hily offers a free 3-day trial membership that unlocks many of the Premium features. It is essential to cancel the trial at least 24 hours before it ends to avoid automatic renewal at the weekly rate.
In summary, Hily provides a range of plans to suit different user needs, from a free basic plan to various Premium tiers with additional features.
Hily - Integration and Compatibility
Integration and Compatibility of the Hily Dating App
Platform Compatibility
Hily is available on both iOS and Android platforms, making it accessible to a wide range of users. You can download the app from the App Store or Google Play, ensuring that it is compatible with most modern smartphones.
Account Creation and Verification
Hily allows users to create an account using various methods, including Apple, Facebook, Snapchat, or their mobile number. This flexibility in account creation makes it easy for users to integrate their existing social media or phone credentials into the app.
Integration with Social Media
Users can verify their profiles through several methods, such as selfie verification, linking their Instagram or Facebook accounts, or using their mobile number. This integration helps in verifying the authenticity of users and can also include photos from Instagram in the Hily profile.
Cross-Platform Usage
While Hily does not have specific features for cross-platform usage in the sense of allowing users to switch between different devices seamlessly (like some gaming apps), it is optimized for mobile use. This means that users can access and use the app consistently across different mobile devices, whether they are using an iPhone or an Android device.
Features and Tools
Hily integrates various features such as live streams (Live Talks), video stories, and messaging. These features are all accessible within the app and do not require external tools or platforms. The app also uses machine learning algorithms to analyze user interactions, such as dialogue and mutual likes, to improve match quality over time.
Freemium Model
Hily operates on a freemium business model, where basic features are free, and additional features like advanced filters, increased visibility, and ad-free experience are available through a paid subscription. This model ensures that users can choose how deeply they want to engage with the app’s features.
Conclusion
In summary, Hily is well-integrated with common social media and phone verification methods, is compatible with both iOS and Android, and offers a range of features that enhance user engagement without requiring external tools or complex setup. However, there is no specific cross-platform functionality that allows seamless switching between different types of devices beyond mobile phones.
Hily - Customer Support and Resources
Customer Service Contact Options
You can reach Hily’s customer service team through various channels:
- Phone: The primary customer service number is (725) 226-5317. This is the most commonly used method, with 75% of consumers using this number to address their issues.
- Email: For those who prefer email, you can contact Hily at support@hily.com. This email is used by 94% of customers to address their concerns.
- In-App Messaging: You can also message the support team directly through the Hily app.
Support Resources
- Support Page: Hily has a dedicated Support page on their website where you can find answers to frequently asked questions. This page covers topics such as using the app, subscriptions, account management, and more.
- Contact Form: If the provided contact methods do not work for you, you can fill out a contact form on the Hily website. This form requires your name, email, and a description of your issue or question.
Common Issues Addressed
Customer support often deals with issues related to:
- Activation/Cancellation: Questions about canceling accounts, free trials, and subscription refunds.
- Account Management: Problems with logging in, account overcharging, and account deletion.
- Payments and Charges: Concerns about unauthorized charges, pending payments, and refund requests.
Additional Tips
- Before contacting customer service, it is helpful to have your relevant information ready, such as your username, telephone number, account ID, and details of any previous communications.
- Hily uses multiple verification tools to ensure user safety, and you can look for the “Verified” badge to know you are chatting with real users.
By utilizing these support options and resources, you can effectively address any issues or questions you may have while using the Hily dating app.
Hily - Pros and Cons
Advantages and Disadvantages of the Hily Dating App
Pros
- Verification and Safety: Hily prioritizes user safety by requiring verification through Facebook, Snapchat, a live photo, or a photo ID. This significantly reduces the risk of catfishing and fake profiles.
- AI-Driven Matching: The app uses machine learning algorithms to match users based on their interests, dialogue depth, and mutual likes, rather than just geographical location or attractiveness levels. This approach aims to provide better and more meaningful matches.
- Clear Intentions: Each user’s profile includes a short questionnaire that clearly states what they are looking for, saving time and reducing misunderstandings about intentions.
- Authentic Profiles: Hily does not allow photos without faces, ensuring that users are matching with real people rather than profiles featuring objects or animals.
- Event Feature: The app includes an “Events” feature that allows users to meet at public events, enhancing safety and the opportunity for in-person connections.
Cons
- Unsolicited Messages: Anyone can send you a chat request, even if you haven’t liked their profile, which can be time-consuming and frustrating.
- Subscription Management: Cancelling a Hily Elixir subscription is not straightforward and requires a two-step process, which can be confusing and frustrating for users.
- Limited User Base: As a newer app, Hily’s user base is not as large as that of more established dating apps, which can limit the number of potential matches.
- Lack of Distance Filtering: Users cannot filter potential matches by distance or set a specific distance range, which might be inconvenient for those looking for local connections.
- Limited Options for LGBT Users: The app does not currently allow users to select interest in both men and women, which can be a limitation for bisexual users.
- Gender Bias in Design: Some users have noted that the app’s design and imagery may feel out of touch with what many women are looking for in a dating app, giving it a male-oriented feel.
These points provide a balanced view of what to expect from the Hily dating app, highlighting both its innovative safety features and some of its current limitations.
Hily - Comparison with Competitors
Unique Features of Hily
- Verification and Safety: Hily emphasizes user verification through live photo capture, uploading an official ID, or social media integration. This process helps prevent fake accounts, catfishing, and trolling, enhancing overall safety.
- Matchmaking Algorithm: Hily uses machine learning to analyze users’ backgrounds, interests, and app activity, such as the depth of dialogue, word choice, and mutual likes. This approach focuses on matching users based on shared interests rather than geographical location or physical attractiveness.
- Risk Score: Instead of an attractiveness score, Hily assigns a “risk score” to users based on their profile verification, complaints, and activity. This helps in blocking high-risk profiles from interacting with other users.
Comparison with Other AI-Powered Dating Apps
Bumble
- Safety Features: Bumble uses AI to detect and blur inappropriate images and moderate content, ensuring a safe environment. It also helps users start conversations, but it does not have the same level of verification as Hily.
- Matchmaking: Bumble’s AI focuses more on moderating content and assisting in conversation starters rather than the deep behavioral analysis seen in Hily.
Hinge
- Matchmaking: Hinge’s “Most Compatible” feature uses AI to analyze user interactions and preferences to suggest matches. While it is similar to Hily in using AI for matchmaking, Hinge’s approach is more focused on user interactions and preferences rather than a broad analysis of user behavior.
- Verification: Hinge does not have the same stringent verification process as Hily.
Tinder
- AI Usage: Tinder uses AI for features like “Smart Photos,” which reorder users’ photos for better engagement. However, Tinder’s AI is more superficial compared to Hily’s deep behavioral analysis.
- Verification: Tinder lacks the comprehensive verification process that Hily implements.
OkCupid
- Matchmaking: OkCupid uses AI to refine match suggestions through pattern recognition in user answers to questions. This is similar to Hily’s approach but focuses more on questionnaire data rather than ongoing app activity.
- Verification: OkCupid does not have the same level of verification as Hily.
iris Dating
- AI-Powered Matching: iris Dating uses AI to learn users’ preferences in facial features and predict mutual attraction. While it also verifies users’ identities, the focus is more on physical attraction and facial features rather than the holistic approach of Hily.
- Verification: iris Dating verifies users but does not provide the same level of behavioral analysis as Hily.
Potential Alternatives
- Bumble: If safety and conversation starters are your top priorities, Bumble might be a good choice.
- Hinge: For those who value thoughtful, compatible matches based on user interactions, Hinge could be an alternative.
- OkCupid: If you prefer a platform that uses questionnaire data to match users, OkCupid is worth considering.
- iris Dating: If you are more interested in AI-driven matches based on physical preferences, iris Dating might be the way to go.
Hily - Frequently Asked Questions
Frequently Asked Questions about the Hily Dating App
How does Hily work?
Hily uses machine learning algorithms to match users based on compatibility rather than geographical location or attractiveness levels. The app analyzes data from user interactions, such as dialogue, mutual likes, and photos sent, to improve the quality of matches over time.What are the verification processes on Hily?
Hily employs multiple verification tools to ensure user safety. Users can verify their accounts by linking their Facebook or Snapchat, submitting a live photo, or sending a photo of their ID. This helps to prevent scammers and bots from creating profiles.How do I find and match with people on Hily?
To find matches, you set your preferences, swipe down to pass on profiles, and double-tap to like them. If the other user likes you back, you will get a match and can start chatting. You can also send a “Major Crush” to initiate a conversation.Is Hily free to use?
Yes, Hily is free to download and use. You can check profiles, match, chat, and use other features without paying. However, Hily also offers a premium service called Hily Elixir, which provides additional features like boosting your profile and unlocking hidden features.What are the key features of Hily Elixir?
Hily Elixir offers several premium features, including the ability to boost your profile, unlock advanced filters, search for users globally, use incognito mode, and access features like unblurs, major crushes, and compatibility checks. The subscription plans start around $14.99 per week, with better value for longer-term plans.How does Hily ensure user safety?
Hily uses several safety measures, including ID verification, photo checks to prevent tampered images, and AI to block offensive messages. The app also has an “Events” feature that allows users to meet at public events, enhancing safety.Can I use Hily to connect with people globally?
Yes, Hily offers a “Global Search” feature that allows you to see and connect with people from all around the world, similar to Tinder’s Passport feature.How does Hily handle offensive content?
Hily’s AI actively screens for and blocks offensive content, including inappropriate messages. Users can also toggle an explicit filter on and off in the settings menu to further control what they see.How do I cancel my Hily Elixir subscription?
To cancel your Hily Elixir subscription, you need to follow the steps to cancel within the Hily app and also suspend your subscription through the App Store (or Google Play for Android) to avoid further charges. This two-step process can be somewhat frustrating for some users.What are the video-based features on Hily?
Hily includes a “Video” section where users can post stories, join live streams (called “Live Talks”), and start their own live feed. Users can also use coins to promote their streams or show appreciation for others’ live streams.How can I get help or support from Hily?
If you have questions or issues, you can check the Hily Support FAQ page first. If your questions are not answered there, you can contact customer support directly via email at support@hily.com or through the app itself. Hily - Conclusion and Recommendation
Final Assessment of Hily
Hily, co-founded in 2017 by Yan Pronin and Alex Pasykov, stands out in the dating app landscape through its innovative use of machine learning and a focus on compatibility over physical attractiveness.Key Features and Benefits
- AI-Driven Matching: Hily’s algorithm emphasizes mutual interests and learns from user interactions, such as dialogue, likes, and photos, to improve match quality over time.
- Verification and Safety: The app requires users to verify their accounts in at least one of four ways, ensuring a higher likelihood of legitimate users.
- Video-Based Interactions: Hily offers various video features, including live streaming, which helps users get a genuine sense of potential matches’ personalities and appearances.
- Compatibility Test: Users can take a compatibility test to determine their matching score with others, adding a layer of depth to the matching process.
User Demographics and Engagement
- User Base: Hily has around 20 million registered users, with about five million active members across 19 countries. The user base is predominantly male, but still offers a significant chance of meeting someone in your area.
- Age Range: The app caters to a wide age range, from 18 to 55 , with active engagement across various age groups.
Who Would Benefit Most
Hily is particularly beneficial for individuals seeking meaningful connections rather than just casual encounters. Here are some groups that might find Hily appealing:- Those Looking for Serious Relationships: The app’s focus on compatibility and shared interests makes it a good choice for those aiming for more serious relationships.
- Users Who Value Authenticity: With its live streaming and video chat features, Hily allows users to get a more authentic sense of potential matches before meeting in person.
- Individuals Seeking a Safe and Verified Environment: The strict verification process helps ensure that users are interacting with genuine people, enhancing safety and trust within the app.
Overall Recommendation
Hily is a solid choice for anyone looking to move beyond the superficial swipe culture of many dating apps. Here’s why:- Engaging and Meaningful Interactions: The app’s emphasis on video-based interactions and compatibility tests fosters more meaningful connections.
- Safety and Verification: The verification process adds a layer of security, making it more likely to interact with genuine users.
- Continuous Improvement: The AI-driven matching system improves with use, potentially leading to better matches over time.