
Twelve Labs - Detailed Review
Developer Tools

Twelve Labs - Product Overview
Twelve Labs Overview
Twelve Labs is a pioneering company in the Developer Tools AI-driven product category, specializing in advanced video analysis and search capabilities. Here’s a brief overview of what they do and what they offer:
Primary Function
Twelve Labs develops proprietary multimodal foundation models that enable human-like comprehension of video content. These models are designed to analyze videos by identifying and interpreting movements, actions, objects, individuals, sounds, on-screen text, and spoken words with high accuracy.
Target Audience
The primary users of Twelve Labs’ technology include developers, enterprises, and organizations in various industries such as media, sports, and entertainment. Their tools are particularly useful for companies with extensive video libraries, helping them to search, monetize, extract insights, and repurpose their video content efficiently.
Key Features
Semantic Search
Users can find exact moments within any video using natural language queries, without the need for tags or metadata. This feature allows for precise searches based on the content of the video.
Video-to-Text Generation
Twelve Labs’ models can generate deep analyses, video-specific Q&A, or general highlight generation for any video content. This is facilitated by their state-of-the-art video-to-text generation model, Pegasus.
Zero-Shot Classification
Developers can use natural language to create custom taxonomies, enabling precise and efficient video classification based on specific use cases.
Intuitive Integration
The APIs provided by Twelve Labs allow for easy integration of their video understanding models into existing applications with just a few API calls.
Rapid Result Retrieval
Results are obtained within seconds, making the process quick and efficient.
Scalability
Their cloud-native distributed infrastructure can handle thousands of concurrent requests, ensuring scalability for large-scale applications.
Additional Capabilities
Twelve Labs also offers features like video summarization, content analysis, and the ability to create multimodal embeddings for videos, text, images, and audio files. These embeddings are useful for applications such as anomaly detection.
By leveraging these advanced AI models, Twelve Labs empowers businesses to streamline their video content analysis, making previously inaccessible video assets searchable and integrating seamlessly into existing workflows.

Twelve Labs - User Interface and Experience
User Interface of Twelve Labs
The user interface of Twelve Labs, particularly in the context of its AI-driven video analysis and search capabilities, is characterized by several key features that enhance ease of use and overall user experience.
User-Friendly Interface
Twelve Labs is known for its straightforward and user-friendly interface, which makes it accessible regardless of the user’s technical expertise. The platform is designed to be intuitive, allowing users to interact with video content effortlessly.
Search and Generation Capabilities
The interface enables users to search for specific moments within vast video libraries using natural language queries. This feature is highly intuitive, allowing users to find exact scenes or events quickly and efficiently. Additionally, the platform can generate accurate and insightful text about videos, such as summaries, detailed reports, and catchy titles.
Quality and Accuracy
The tools provided by Twelve Labs ensure high accuracy in video analysis and processing. The platform includes quality control features, such as those offered through their partnership with SuperAnnotate, which help maintain high evaluation standards and deliver top-tier annotation quality.
Customization and Feedback
While the platform is highly customizable, it also offers responsive communication and support. Twelve Labs’ team is known for being highly responsive, quickly implementing feedback, and continuously refining the platform to better serve users’ needs.
Privacy and Security
The interface also prioritizes data security and privacy, ensuring enterprise-grade protection measures are in place. This adds a layer of trust and reliability for users, especially in sensitive or large-scale applications.
Learning Curve
Although the interface is user-friendly, new users may still need some time to fully grasp the breadth of features and best practices for utilizing the tool effectively. However, extensive documentation and tutorials are available to help users get started and maximize the tool’s capabilities.
Conclusion
In summary, Twelve Labs offers a user interface that is easy to use, highly accurate, and secure. It streamlines the process of video analysis and search, making it an indispensable tool for a wide range of users across various industries.

Twelve Labs - Key Features and Functionality
Twelve Labs Overview
Twelve Labs offers a suite of advanced AI-driven tools and APIs that revolutionize how developers interact with and analyze video content. Here are the main features and their functionalities:
Multimodal AI for Video
Twelve Labs leverages multimodal foundation models that can process and analyze video content by integrating visual, audio, and text elements. This allows for a comprehensive representation of the video, capturing interactions between different modalities such as visual expressions, body language, and spoken words.
Search
Developers can use Twelve Labs’ APIs to search for specific scenes within vast video libraries using natural language queries. This feature enables precise video search, making it easier to find exact moments in videos.
Generate
The platform allows for the generation of accurate and insightful text from video content. This includes creating summaries, detailed reports, catchy titles, or even chapter breakdowns. This functionality is particularly useful for content platforms and media companies looking to automate content generation.
Classify
Twelve Labs enables automatic categorization of videos based on relevant business criteria without the need for custom classifiers. This feature streamlines content management by automating the classification process.
Video Embeddings
The Embed API provided by Twelve Labs generates high-quality multimodal embeddings that capture the rich context and interactions within videos. These embeddings can be stored in vector databases like Pinecone for efficient storage, indexing, and retrieval, facilitating fast and accurate similarity search and retrieval.
Customization and Scalability
The models offered by Twelve Labs can be fine-tuned to align with specific content and domains, ensuring they meet the unique needs of different applications. Additionally, the platform scales effortlessly, whether dealing with terabytes or petabytes of video data.
Security
Twelve Labs ensures enterprise-grade security, keeping video data private and secure. This is crucial for businesses and organizations handling sensitive video content.
Use Cases
Content Platforms
Enhance user experiences with precise video search and insightful text generation.
Media Companies
Automate video categorization and streamline content management.
Business Intelligence
Extract valuable insights from video data.
Security Analysis
Automatically analyze video footage to detect key events such as accidents or unauthorized access.
Multilingual Transcription
Automatically transcribe videos in multiple languages.
Chapter Highlight Generation
Generate chapter timestamps for YouTube videos.
Video Content MCQ Generation
Automatically generate Multiple Choice Questions (MCQs) from video content for educational purposes.
Integration with Other Tools
Twelve Labs’ APIs can be integrated with various other tools and platforms, such as MindsDB, Databricks Mosaic AI, and Pinecone’s vector database. These integrations enable developers to build advanced video AI applications, including semantic video search engines, content recommendation systems, and automated content moderation tools.
By leveraging these features, developers can create a wide range of AI applications that efficiently process and analyze video content, enhancing user experiences and operational efficiencies across different industries.

Twelve Labs - Performance and Accuracy
Performance and Accuracy
Twelve Labs is recognized for its exceptional performance and accuracy in video understanding. The platform utilizes state-of-the-art video foundation models that enable precise video search, generation, and classification. These models are capable of creating rich video embeddings, which are crucial for various tasks such as finding specific scenes within large video libraries using natural language queries, generating accurate and insightful text about videos, and automatically categorizing videos based on relevant business criteria.
World-Class Benchmarks
Twelve Labs’ technology has been acknowledged by leading researchers for outperforming benchmarks from cloud giants and open-source models. This indicates a high level of accuracy and reliability in its video analysis capabilities.
Scalability
The platform is highly scalable, capable of handling large video libraries, even up to exabytes of data. This scalability ensures that organizations of any size can benefit from advanced video AI capabilities without significant performance degradation.
Customization
While highly customizable, achieving optimal performance may require fine-tuning the models to align with specific content and domains. This customization can be a bit complex for some users but is essential for maximizing the tool’s capabilities.
Security and Privacy
Twelve Labs prioritizes security and privacy, encrypting and protecting sensitive information across the transformation and analysis process. The platform leverages Amazon Web Services (AWS) and follows hardening practices from the Center for Internet Security (CIS) Benchmarks, ensuring enterprise-grade security and compliance. There is also an incident response team in place to handle any significant security events.
User-Friendly Interface
Despite the advanced technology, Twelve Labs is designed with a straightforward interface, making it user-friendly even for those without extensive technical expertise. However, new users may still need time to fully grasp the breadth of features and best practices for utilizing the tool effectively.
Limitations and Areas for Improvement
One of the limitations is the potential need for fine-tuning the models, which can be a complex process for some users. Additionally, detailed pricing information is not immediately available, requiring potential users to contact the company for specifics. This lack of transparency in pricing could be a point of improvement.
Conclusion
In summary, Twelve Labs stands out for its high accuracy, scalability, and user-friendly interface in the AI-driven product category. While it offers significant advantages, areas such as pricing transparency and the complexity of fine-tuning models are areas where improvements could be made.

Twelve Labs - Pricing and Plans
Twelve Labs Pricing Overview
Twelve Labs offers a clear and flexible pricing structure to cater to different needs, particularly in the Developer Tools AI-driven product category. Here’s a breakdown of their plans and features:
Free Plan
- Video Upload Limit: You can upload up to 600 minutes of video free of charge. This limit is accumulated, meaning it does not decrease even if you delete your indexes or videos.
- Index Access: Index data is kept for 90 days from the date of creation. After this period, the index data is cleared and cannot be reverted.
- API Calls:
- Search API: 100 calls
- Classify API: 20 calls
- Concurrent Indexing Tasks: 5
- Features Included: Visual, Conversation, Text in video, and Logo detection are available for free, along with stored vector embeddings.
Developer Plan
- Video Upload Limit: There is a soft limit of 600,000 minutes, meaning you can exceed this limit without service disruption, but it is recommended to contact Twelve Labs if you approach this limit.
- Index Access: Unlimited access to your index data as long as you are on the Developer plan.
- API Calls:
- Search API: 6,000 calls
- Classify API: 1,200 calls
- Concurrent Indexing Tasks: 25
- Pricing per Minute:
- Visual: $0.033 per minute
- Conversation: $0.0083 per minute
- Text in video: $0.067 per minute
- Logo: $0.10 per minute
- Stored vector embeddings: $0.0015 per minute.
- Infrastructure Fee: This includes the cost of storing and maintaining your video embeddings, calculated monthly.
Upgrading and Downgrading
- To upgrade to the Developer plan, you need to register a credit card and select the Developer plan in the Dashboard interface.
- To downgrade to the Free plan, you follow the steps to cancel your enrollment, but note that you will still be responsible for paying the infrastructure fee for the days you were in the Developer plan within that billing cycle.
Additional Notes
- The Free plan does not require a credit card to use, and you are automatically assigned to it when you create an account.
- Twelve Labs offers a pay-as-you-go pricing model, so you only pay for what you use.
This structure allows developers to start with the Free plan to test and build, and then upgrade to the Developer plan as their needs grow.

Twelve Labs - Integration and Compatibility
Twelve Labs Overview
Twelve Labs, an AI platform focused on advanced video analysis, integrates seamlessly with various tools and platforms, ensuring broad compatibility and ease of use.
API Integration
To integrate Twelve Labs with other applications, you need to use their API. Here are the key steps:
- Obtain an API key from your Twelve Labs account, which is essential for authentication.
- Use the API key to authenticate your requests. For example, in the Twelve Labs Python SDK, you instantiate the client with your API key stored in an environment variable.
Workflow Editors and Node Catalogs
Twelve Labs can be integrated into workflow editors like the one provided by qibb. You can install the Twelve Labs node from the Node Catalog, drag it into your flow, and configure it with your API key. This setup allows you to create workflows that include video analysis tasks alongside other nodes.
Python SDK
The official Python SDK for Twelve Labs provides a convenient way to interact with the platform. It supports Python 3.7 or newer and includes intuitive classes and methods to streamline interactions. You can install the SDK using pip and use it to perform various tasks such as creating indexes, uploading videos, and generating text summaries.
Compatibility with Other Services
Twelve Labs can be integrated with other services like ApertureDB to build semantic video search engines. This involves installing necessary libraries and setting up API keys securely, such as using Google Colab’s userdata feature to store and retrieve keys.
Supported Formats and Devices
Twelve Labs supports common video formats like MP4, MOV, AVI, and MKV, among others. This ensures that the platform is compatible with a wide range of video content sources. While specific device compatibility is not detailed, the API and SDK-based approach suggests that it can be integrated into various applications running on different devices, provided they support the necessary APIs and libraries.
Error Handling and Security
The SDK includes robust error handling mechanisms, mapping exceptions to specific HTTP status codes. This helps in managing and troubleshooting API interactions securely. Additionally, the platform emphasizes secure storage and retrieval of API keys, ensuring that your credentials are not exposed.
Summary
In summary, Twelve Labs offers flexible integration options through its API and SDK, making it compatible with a variety of tools, platforms, and devices, while ensuring secure and reliable interactions.

Twelve Labs - Customer Support and Resources
Customer Support
Email Support
Users can reach out to the support team via email at support@twelvelabs.io for any queries or issues. Enterprise support is available from Monday to Friday.
Chat Support
In addition to email, Twelve Labs also offers chat support for immediate assistance.
Discord Community
Developers can join the Twelve Labs Discord community to connect with other developers, share knowledge, and get help from the community.
AWS Infrastructure Support
Since Twelve Labs models are available on AWS Marketplace, users also have access to AWS Support, which is a 24x7x365 support channel staffed by experienced technical support engineers.
Additional Resources
Developer Documentation
Twelve Labs provides detailed documentation to help developers integrate their models. This includes setup guides, API references, and other technical resources.
Quickstart Guides and Notebooks
The Twelve Labs GitHub repository contains quickstart guides and notebooks with executable code that developers can customize and extend. These guides cover capabilities such as search, generation, and embedding.
SDKs and APIs
Developers can access the platform using Python SDK, Node.js SDK, or REST API, making it flexible to integrate into various applications.
Playground and Sample Applications
The platform offers a playground environment and sample applications built by the community, which can be useful for testing and learning.
Partner Integrations
Twelve Labs also provides resources on how to integrate their models with other services, such as MongoDB Atlas Vector Search, to build semantic video search applications.
Blog and Tutorials
The Twelve Labs blog features tutorials and guides, like the one on building semantic video search apps using their Embed API and MongoDB Atlas Vector Search.
These resources and support options are designed to help developers efficiently integrate and utilize the Twelve Labs multimodal foundation models in their applications.

Twelve Labs - Pros and Cons
Main Advantages of Twelve Labs
Twelve Labs offers several significant advantages that make it a valuable tool in the AI-driven video search and analysis category:
Time-Saving
The platform drastically reduces the time required to search and categorize video content, allowing users to find specific moments or scenes quickly using natural language queries.
High Accuracy
Twelve Labs’ AI models are recognized for their exceptional performance and accuracy in video comprehension, outperforming many open-source and commercial models. They have even ranked #1 in the video retrieval track from the 2021 ICCV VALUE Challenge hosted by Microsoft.
Multimodal Search
Users can search through videos for specific moments, objects, or events using natural language, leveraging visuals, conversations, logos, and text within the videos.
Scalable Infrastructure
The platform is built to handle enormous video libraries, capable of processing exabytes of data, making it suitable for large enterprises and organizations with extensive video archives.
Customizable Models
Users can fine-tune the models to recognize specific content types, terminology, and patterns relevant to their industry or use case, enhancing the accuracy and relevance of the results.
Enterprise-Grade Security
Twelve Labs prioritizes data security and privacy, offering SOC2 compliance and working towards ISO 27001 compliance, ensuring customer data remains secure.
Multilingual Support
The platform supports over 100 languages, enabling global content accessibility through translation of video content, subtitles, and search capabilities.
Main Disadvantages of Twelve Labs
While Twelve Labs offers many benefits, there are also some notable drawbacks:
Learning Curve
New users may need time to fully grasp the breadth of features and best practices for utilizing the tool effectively, as it can be complex to optimize its capabilities.
API Rate Limits
The platform implements rate limiting on API calls, which can restrict the number of concurrent requests for video processing, particularly in the free and developer plans.
Variable Processing Time
The time required to process videos can vary depending on the video length and complexity, which might affect workflow efficiency.
Limited Offline Functionality
The service primarily operates through cloud infrastructure, which means it has limited offline functionality, requiring a stable internet connection for most operations.
Customization Requirements
Achieving optimal performance may require fine-tuning the models, which could be a complex process for some users, especially those without extensive technical expertise.
These points highlight the key advantages and disadvantages of using Twelve Labs, helping potential users make an informed decision about whether this tool meets their needs.

Twelve Labs - Comparison with Competitors
When Comparing Twelve Labs to Competitors
In the AI-driven video analysis and search category, several key features and distinctions stand out.
Unique Features of Twelve Labs
- Multimodal AI for Video Understanding: Twelve Labs offers advanced video search capabilities, allowing users to find specific scenes within large video libraries using natural language queries. It can generate summaries, detailed reports, and even chapter breakdowns for videos.
- Scalability and Performance: Twelve Labs can handle vast amounts of data, including exabytes, and its AI models have outperformed open-source and commercial models in video retrieval challenges, such as the 2021 ICCV VALUE Challenge hosted by Microsoft.
- Customizability and Integration: The platform is highly customizable and integrates easily with other systems through a few API calls, making it versatile for various applications like contextual advertising, content moderation, and media analytics.
Competitors and Alternatives
- Vectara: Vectara specializes in retrieval augmented generation and offers a generative AI platform for various business domains. While it focuses on text-based retrieval, it does not have the same level of video-centric capabilities as Twelve Labs.
- Netra: Netra is another competitor that focuses on video recognition and content intelligence. It provides services similar to Twelve Labs but may not match the scalability and multimodal AI capabilities of Twelve Labs.
- Valossa: Valossa specializes in video recognition and content intelligence. It offers a range of services, including video analysis, but its focus is more on content recognition rather than the broad multimodal search capabilities of Twelve Labs.
- Andi: Andi offers a generative AI-powered search platform, but it is more focused on text-based search and does not have the video search capabilities that Twelve Labs provides.
Key Differences
- Video-Centric AI: Twelve Labs stands out for its strong focus on video search and analysis, which is not as pronounced in its competitors. Its ability to extract key features from videos, such as action, object, text on screen, speech, and people, makes it highly suitable for applications requiring deep video understanding.
- Scalability: The scalability of Twelve Labs, particularly its ability to handle large video libraries and exabytes of data, is a significant advantage over many of its competitors.
Potential Use Cases
- Content Search and Moderation: Twelve Labs is particularly useful for applications requiring thorough video content search, moderation, and analysis, such as in media analytics, digital asset management, and brand safety.
- Evidence Search and Lecture Search: Its capabilities also extend to specific use cases like evidence search in legal contexts and lecture search in educational settings.
Conclusion
In summary, while competitors like Vectara, Netra, and Valossa offer various AI-driven solutions, Twelve Labs’ unique strengths lie in its advanced video search and analysis capabilities, scalability, and customizability, making it a standout in the AI-driven video analysis category.

Twelve Labs - Frequently Asked Questions
Frequently Asked Questions about Twelve Labs
What is Twelve Labs and what does it offer?
Twelve Labs is a platform that leverages artificial intelligence to transform how we interact with videos. It provides a suite of APIs that enable intelligent video applications, including search, generation, and classification of video content. This makes it useful for individuals, content creators, and businesses seeking intelligent video solutions.
What are the key features of Twelve Labs?
Key features include:
- Search: Finding specific scenes within vast video libraries using natural language queries.
- Generate: Creating summaries, detailed reports, catchy titles, or chapter breakdowns for videos.
- Classify: Automatically categorizing videos based on relevant business criteria without the need for custom classifiers.
- Video Foundation Models: Using state-of-the-art models to create rich video embeddings that power these tasks.
- Customization: Fine-tuning models to align with specific content and domains.
- Scalability: Handling large volumes of video data, from terabytes to petabytes.
- Security: Ensuring enterprise-grade security for data privacy.
What are the pricing plans offered by Twelve Labs?
Twelve Labs offers two main plans:
- Free Plan: Includes limited access to features such as Visual, Conversation, Text in video, Logo, and Stored vector embeddings. It also includes 100 Search API calls, 20 Classify API calls, and an index limit of 600 minutes with 90 days of index access and 5 concurrent indexing tasks.
- Developer Plan: Offers more extensive features, including higher API call limits (6,000 Search API calls, 1,200 Classify API calls), a higher index limit (60,000 minutes), unlimited index access, and 25 concurrent indexing tasks. The Developer plan charges per minute for various services like Visual, Conversation, and Text in video.
How does Twelve Labs integrate with other platforms?
Twelve Labs integrates with Amazon Web Services (AWS) to leverage its compute power and support. This integration allows Twelve Labs to train its foundation models using Amazon SageMaker HyperPod, which enables parallel processing across multiple compute instances. This setup accelerates model training and reduces costs while ensuring scalability and global reach.
What are some common use cases for Twelve Labs?
Common use cases include:
- Content Platforms: Enhancing user experiences with precise video search and insightful text generation.
- Media Companies: Automating video categorization and streamlining content management.
- Business Intelligence: Extracting valuable insights from video data.
- Sports and Entertainment: Streamlining the process of cataloging game footage and analyzing athlete performance.
How secure is the data handled by Twelve Labs?
Twelve Labs ensures enterprise-grade security for data privacy. This means that the platform is designed to keep your data private and secure, which is particularly important for businesses and organizations handling sensitive information.
Can I customize the models provided by Twelve Labs?
Yes, you can fine-tune the models offered by Twelve Labs to align with your specific content and domain. This customization allows for more accurate and relevant results tailored to your needs.
What kind of support does Twelve Labs offer?
Twelve Labs provides support through various channels. You can reach out to their support team via email (support@twelvelabs.io) for any queries. Additionally, if you are using their services through AWS, you can also leverage AWS Support, which is available 24x7x365.

Twelve Labs - Conclusion and Recommendation
Final Assessment of Twelve Labs
Twelve Labs is a standout in the Developer Tools AI-driven product category, particularly for its innovative approach to multimodal video analysis. Here’s a comprehensive look at what it offers and who can benefit from it.Key Features and Capabilities
- Video Analysis and Search: Twelve Labs enables users to search for specific moments within large video libraries using natural language, summarize clips, and ask detailed questions about the content.
- High Accuracy and Efficiency: The platform is recognized for its exceptional performance and accuracy in video analysis, significantly reducing the time required to search and categorize video content.
- User-Friendly Interface: Despite its advanced capabilities, Twelve Labs features a straightforward interface that is easy to use, even for those without extensive technical expertise.
- Customization and Scalability: The tool is highly customizable and scalable, making it suitable for organizations of any size. It supports various applications, including video archival search, content moderation, automated surveillance, and sports analysis.
- Enterprise-Grade Security: Twelve Labs ensures data security and privacy with enterprise-grade protection measures, which is crucial for sensitive or large-scale video data.
Who Would Benefit Most
- Content Creators and Media Professionals: Those involved in media management, content creation, and video production can greatly benefit from Twelve Labs’ ability to search, summarize, and interact with video content efficiently.
- Educational Institutions: Educational institutions can use Twelve Labs to enhance learning experiences by making video content more accessible and searchable, which can be particularly useful for online courses and educational resources.
- Large Enterprises: Companies in various industries such as sports, media and entertainment, advertising, automotive, and security can leverage Twelve Labs for tasks like semantic video search, summarization, and real-time threat detection.
- Developers: With its API and integration capabilities, developers can incorporate Twelve Labs’ video analysis tools into their existing workflows, enhancing their applications with advanced video AI capabilities.