Crazy Egg - Detailed Review
E-Commerce Tools
Crazy Egg - Product Overview
Introduction to Crazy Egg
Crazy Egg is an analytics platform specifically designed to help e-commerce businesses optimize their website performance and enhance the user experience. Here’s a breakdown of its primary function, target audience, and key features:Primary Function
Crazy Egg’s main goal is to track and optimize website visitor behavior. It helps businesses improve the user experience, increase conversion rates, and ultimately boost revenue. The platform achieves this by providing insights into how visitors interact with the website, identifying areas of improvement, and facilitating data-driven design changes.Target Audience
Crazy Egg is versatile and can be used by anyone with a website, but its primary users include:- Small business owners
- Customer acquisition professionals
- UX and UI designers
- Growth marketers
- Individuals who find Google Analytics overwhelming.
Key Features
Heatmaps and Visual Reports
Crazy Egg offers various visual reports such as heatmaps, scrollmaps, and overlay reports. These tools help identify attention hotspots on product pages, track where visitors are clicking, and see how far they scroll on the page.Website Recordings
The platform records entire user sessions, allowing you to see every movement of the cursor and every click. This feature helps in identifying navigation obstacles and understanding why shoppers might be abandoning their carts.A/B Testing
Crazy Egg’s A/B testing tool enables you to make design changes without needing a developer. You can easily create and track A/B test goals, such as clicks on buttons, page reaches, form submissions, or script triggers. The tool also allows for automated or manual traffic splits to optimize conversions.Integration and Ease of Use
Crazy Egg integrates with several platforms including Drupal, Google Tag Manager, Joomla, Magento, Squarespace, Wix, and WordPress. The setup is straightforward, requiring only the addition of a Crazy Egg snippet to your site. The asynchronous JavaScript ensures that it does not slow down your website’s performance. By leveraging these features, Crazy Egg helps e-commerce businesses make informed decisions to improve their website’s effectiveness and enhance customer engagement. Crazy Egg - User Interface and Experience
User Interface of Crazy Egg
The user interface of Crazy Egg is known for its simplicity and user-friendliness. Here are some key aspects that highlight its ease of use and overall user experience:Setup and Integration
Setting up Crazy Egg is a straightforward process that can be completed in just a few minutes. It involves a basic 3-step process: signing up, adding a new snapshot by entering the URL of the page you want to track, setting the number of visitors to record, and adding the tracking code to your website. For users of WordPress, there is a plugin that simplifies this process even further.Heatmap Views
Crazy Egg provides four different heatmap views that visually represent user activity on your website. These include click heatmaps, scroll heatmaps, and mouse movement heatmaps. These visualizations help identify hotspots on your pages, showing where users click the most, how far they scroll, and where they hover their mouse. This makes it easy to see which areas of your website are engaging users and which need improvement.Session Recordings
The platform allows you to record and replay individual user sessions. This feature provides a video replay of how visitors interact with your website, helping you identify areas where users encounter difficulties and where they find value. This insight is crucial for making data-driven decisions to enhance the user experience.A/B Testing
Crazy Egg offers robust A/B testing capabilities, allowing you to compare different versions of your website or specific elements. You can edit various elements such as headlines, images, or layouts and set up tests to see which variations perform better. This feature is highly praised for its ease of use and effectiveness in optimizing website design and content.Ease of Use
The interface is intuitive and easy to navigate. Users have praised Crazy Egg for its focus on heatmapping, which it does exceptionally well. The setup process is quick, and the tools are simple to use, even for those without extensive technical knowledge.User Experience Enhancement
By analyzing click heatmaps, scroll depth, and mouse movement, you can optimize the layout, navigation, and content placement on your website. This leads to increased user engagement, lower bounce rates, and improved user satisfaction. The insights provided by Crazy Egg help in making targeted improvements to enhance the overall user experience.Overall User Experience
The overall user experience with Crazy Egg is positive due to its simplicity, ease of use, and the valuable insights it provides. Users appreciate the clear and visual representations of user behavior, which make it easier to identify areas for improvement. The A/B testing feature is particularly highlighted for its ease and effectiveness in optimizing website elements. With over 400,000 websites using Crazy Egg, it is clear that the platform is well-regarded for its ability to improve website performance and user experience. Crazy Egg - Key Features and Functionality
Crazy Egg Overview
Crazy Egg is a comprehensive website optimization tool that offers a range of features to help businesses, especially in the e-commerce sector, analyze and improve their website’s performance. Here are the main features and how they work:Heatmaps, Scrollmaps, and Click Reports
These visual reports show exactly how visitors interact with your website. Heatmaps highlight areas of your site that receive the most clicks, while scrollmaps indicate how far down the page visitors scroll. Click reports provide detailed insights into which elements on your site are being clicked the most. This data helps you identify what is working and what needs improvement, eliminating the need for guesswork and opinions.Website Recordings
Crazy Egg records entire user sessions, allowing you to see how people browse your site. This feature helps you understand general patterns of user behavior and identify specific points where users are dropping off. For example, Intuit uses these recordings to determine necessary design changes.A/B Testing Tool
The A/B testing feature enables you to compare different versions of your website to see which one performs better. Crazy Egg’s interface makes it easy to set up tests, and once a winning variant is detected, the tool automatically directs more traffic to that version. This ensures you get the maximum number of conversions without wasting traffic. For instance, WallMonkeys saw a 550% increase in their conversion rate after using Crazy Egg’s A/B testing.Errors Tracking
This feature helps you identify and address website errors that might be frustrating your visitors. Error reports show where errors are occurring and who is most affected, allowing you to fix issues promptly.Surveys
Crazy Egg allows you to ask targeted questions to your website visitors in real-time, providing valuable insights into their needs and preferences. This helps in making informed decisions to improve user experience.Goals
You can set specific goals for your website, and Crazy Egg will measure and help you enhance your website’s performance in achieving those goals. This could include increasing sales, subscriptions, or pageviews.CTAs (Call to Action)
Crazy Egg helps you maximize conversions by optimizing your CTAs. You can create and test different CTAs to see which ones drive the best results.Commenting and Collaboration
The tool allows you to collaborate directly with your team and clients by commenting on Snapshot reports and Recordings. This keeps conversations contextual and relevant, facilitating better decision-making.Traffic Analysis
Crazy Egg enables you to compare the performance of different traffic sources, campaigns, and landing pages. You can generate interactive heatmaps based on this data to gain deeper insights into user behavior from various traffic sources.Integration with Mobile Apps
While Crazy Egg is built for the web, it can be integrated into native mobile apps using MobiLoud. This allows you to use Crazy Egg’s features, such as heatmaps and session recordings, within your mobile apps, providing insights into how users interact with both your website and mobile apps.AI Integration
As of the provided sources, there is no explicit mention of AI integration within Crazy Egg’s core features. However, there is a mention of integrating Crazy Egg with other tools that use AI, such as the integration with Condens through Zapier, which can extract, summarize, and transform integration data using AI models like OpenAI and Anthropic.Conclusion
In summary, Crazy Egg offers a suite of tools that help you analyze and optimize your website’s performance by providing clear, data-driven insights into user behavior. While the core features do not explicitly include AI, integrations with other tools can leverage AI capabilities to further enhance data analysis. Crazy Egg - Performance and Accuracy
Performance and Key Features
Crazy Egg is a versatile tool that helps businesses optimize their website performance and user experience. Here are some of its standout features:Heatmaps and Scroll Maps
These visual reports show where users click, scroll, and engage with different elements on your web pages. This helps in identifying hotspots and areas that need improvement.Session Recordings
Crazy Egg records entire user sessions, allowing you to see every movement and click. This is particularly useful for identifying navigation obstacles and areas where users get stuck.A/B Testing
The platform offers an A/B testing tool that allows you to test different website elements to determine which variants perform best. This can be done manually or automatically, with the system directing traffic to the winning variant.Form Analytics
Crazy Egg provides insights into how users interact with forms, helping you identify drop-off points and areas of struggle.Surveys and Feedback
You can collect direct customer feedback through surveys and measure satisfaction with NPS scores and ratings.Accuracy
The accuracy of Crazy Egg’s data is generally reliable, as it provides real-time and historical data on user interactions. Here’s how it ensures accuracy:Detailed Visual Reports
Heatmaps, scroll maps, and click reports give a clear picture of user engagement, helping you make data-driven decisions.Individual Session Recordings
These recordings offer a precise view of how each user interacts with your site, allowing you to identify specific pain points.Integration with Google Analytics
Crazy Egg integrates with Google Analytics, combining visual data with quantitative data for more comprehensive insights into website performance and user behavior.Limitations and Areas for Improvement
While Crazy Egg is a powerful tool, it has some limitations:Lack of Deep Usability Insights
Crazy Egg can help you spot issues, such as a button that isn’t being clicked, but it doesn’t provide detailed reasons why this is happening. Additional usability testing may be necessary to fully understand user behavior.Assumptions from Data
The data provided by Crazy Egg can lead to assumptions about user behavior, but these assumptions might not always be accurate. Further research or usability testing can help validate these assumptions. In summary, Crazy Egg is a reliable and effective tool for optimizing website performance and user experience in the e-commerce sector. It offers accurate and detailed insights through its various features, but it may not provide the deep usability insights that some users might need. For a more comprehensive understanding, additional usability testing could be beneficial. Crazy Egg - Pricing and Plans
Pricing Tiers
Crazy Egg has five distinct pricing plans:Basic Plan
- Cost: $29/month (or $24/month as per some sources)
- Pageviews: Up to 30,000 monthly pageviews
- Features: Includes session recordings, confetti heatmaps, A/B testing, and surveys. Also includes unlimited team members and unlimited domains.
Standard Plan
- Cost: $49/month
- Pageviews: Up to 75,000 monthly pageviews
- Features: Similar to the Basic Plan, with additional features and more recordings and storage.
Plus Plan
- Cost: $99/month
- Pageviews: Up to 150,000 monthly pageviews
- Features: This plan includes all the features from the lower tiers, with more extensive recording and storage capabilities. It is often highlighted as the “Most Popular” plan.
Pro Plan
- Cost: $249/month
- Pageviews: Up to 500,000 monthly pageviews
- Features: Includes all the features from the lower tiers, with the highest level of recording and storage available.
Enterprise Plan
- Cost: Custom pricing, requires contacting Crazy Egg directly
- Features: This plan is designed for larger enterprises and includes all the features from the Pro Plan, along with additional support and customization options.
Billing and Trials
- All plans are billed annually, with no option for monthly billing.
- Each plan comes with a 30-day free trial, allowing users to test the features before committing to a purchase.
Free Options
- Crazy Egg does not offer a free forever plan for its core features. However, it does provide a free trial period.
- It’s worth noting that while the main heatmap and session recording tools are not free, Crazy Egg Surveys is available for free with unlimited surveys, responses, and page views.
Crazy Egg - Integration and Compatibility
Crazy Egg Overview
Crazy Egg is a versatile website analytics tool that offers several integration options and has specific compatibility limitations across different platforms and devices.
Integrations
Crazy Egg integrates with a variety of tools to enhance its functionality and provide comprehensive insights:
- Google Analytics: Crazy Egg can be integrated with Google Analytics, allowing users to combine visual data from Crazy Egg with quantitative data from Google Analytics for a more complete view of website performance and user behavior.
- Zapier: Through Zapier, Crazy Egg can be connected to other apps, including ChatGPT, to automate workflows. This integration allows for triggers such as goal conversions or survey responses to initiate actions like analyzing image content or text analysis.
- Magento and Adobe Commerce: Crazy Egg can be used in conjunction with ecommerce platforms like Magento and Adobe Commerce, enabling businesses to optimize their online stores based on user interaction data.
- MobiLoud: While Crazy Egg does not natively support mobile apps, MobiLoud allows businesses to use Crazy Egg’s features within native iOS and Android apps by syncing the app content with the website. This setup enables the use of heatmaps, scroll maps, and other Crazy Egg features in mobile apps.
Compatibility
- Web and Mobile Web: Crazy Egg is fully compatible with websites, mobile websites, and Progressive Web Applications (PWAs). It provides detailed heatmaps, scroll maps, and user session recordings to analyze user behavior on these platforms.
- Native Mobile Apps: Crazy Egg does not support native mobile apps directly. However, as mentioned, MobiLoud offers a workaround by integrating Crazy Egg’s features into native mobile apps through a web-based content sync.
- Desktop and Mobile Browsers: The tool is optimized for use on both desktop and mobile browsers, providing insights into how users interact with web pages across different devices.
Additional Features
Crazy Egg offers a range of features to analyze and improve website performance, including:
- Heatmaps and scroll maps to visualize user interactions
- User session recordings to observe user behavior
- Form analytics to identify drop-off points
- A/B testing to compare different versions of web pages
- Surveys to gather direct feedback from users.
By integrating Crazy Egg with other tools and leveraging its compatibility with various platforms, businesses can gain valuable insights into user behavior and make data-driven decisions to enhance their website’s user experience and conversion rates.
Crazy Egg - Customer Support and Resources
Customer Support Options
Phone Support
You can contact Crazy Egg’s customer service directly via their phone number: (714) 398-8373. This is a straightforward way to get immediate assistance with any questions or issues you might have.
Email Support
Crazy Egg provides multiple email addresses for different types of inquiries, including customer service, legal, and privacy-related questions. This allows you to send detailed messages and receive responses accordingly.
Contact Form
While the specific contact form details are not outlined on the main Crazy Egg website, it is a common practice for companies to include a contact form on their ‘Contact Us’ page. This form typically allows you to specify your issue and receive a response within a reasonable timeframe.
Additional Resources
Help Center
Crazy Egg likely has a comprehensive help center or support section on their website, although the exact link is not provided in the sources. This would typically include FAQs, guides, and troubleshooting tips to help you resolve common issues on your own.
Website Recordings and Heatmaps
These tools not only help you optimize your website but also provide valuable insights into user behavior. You can use these recordings and heatmaps to identify navigation obstacles and understand how visitors interact with your site, which can be a resource for troubleshooting and improvement.
A/B Testing Tool
The A/B testing feature allows you to optimize your website design for better conversions. This tool includes easy setup for test goals and conversions, and it automatically directs traffic to the winning variant, which can be a significant resource for improving your website’s performance.
Error Reports and Surveys
Crazy Egg offers error reports to identify where errors are occurring on your site and surveys to gather real-time feedback from your visitors. These tools provide additional insights to enhance your website’s performance and user experience.
Traffic Analysis
You can compare the performance of different traffic sources, campaigns, and landing pages using interactive heatmaps. This helps in gaining deeper insights into user behavior based on traffic source.
By leveraging these support options and resources, you can effectively use Crazy Egg’s tools to optimize your e-commerce website and address any issues that arise.
Crazy Egg - Pros and Cons
Advantages of Crazy Egg
Crazy Egg offers several significant advantages that make it a valuable tool for e-commerce and other online businesses:Heatmaps and Visual Insights
Crazy Egg provides heatmaps, scroll maps, and click reports that visually represent where users click, scroll, and interact with your website. This helps identify high-engagement areas and areas that are often ignored, allowing for targeted optimization.Session Recordings
The platform records entire user sessions, showing every movement and click. This feature helps in identifying navigation obstacles and understanding user behavior in real-time, which can be crucial for improving the shopping experience.A/B Testing
Crazy Egg’s A/B testing tool allows you to test different versions of your website elements, such as images, copy, and CTAs, without needing a developer. The tool automatically directs traffic to the winning variant, maximizing conversions.Traffic Analysis
The traffic analysis feature helps you compare the performance of different referral sources, campaigns, and landing pages. This allows for data-driven decisions to optimize your website for better results.Error Tracking
Crazy Egg’s error tracking feature detects and prioritizes website errors, providing detailed information on where errors occur and who is most impacted. This helps in maintaining a smooth user experience.Surveys and Feedback
The tool enables you to conduct surveys and gather feedback from visitors in real-time, providing valuable insights into user preferences and pain points.Collaboration Tools
Crazy Egg offers commenting features that allow team members and clients to collaborate directly on snapshot reports and recordings, keeping conversations contextual and relevant.Ease of Use
Users have praised Crazy Egg for its ease of setup and use. The tool is ready to go in minutes, and the interface is user-friendly, even for those without extensive technical knowledge.Disadvantages of Crazy Egg
While Crazy Egg is a powerful tool, there are some limitations and drawbacks to consider:Limited Page Tracking
One of the main cons is that Crazy Egg only allows you to set up heatmaps on a specific number of pages, depending on your plan. This can be restrictive if you need to track multiple pages.Cost and Value
Some users feel that the tool is not the best value for money, especially for small to mid-sized businesses. The cost can be prohibitive if you need to track a large number of pages or require more advanced features.Lack of Comprehensive CRO Features
Crazy Egg lacks some features that are expected from a comprehensive Conversion Rate Optimization (CRO) tool, such as funnel analysis, form analysis, and more detailed setup linking recordings and heatmaps.Limitations in Advanced Analytics
While the tool provides excellent visual insights, it may not offer the depth of analytics that some users require. For example, it does not include advanced funnel analysis or form analysis. In summary, Crazy Egg is a valuable tool for optimizing website performance and user experience, especially through its heatmaps, session recordings, and A/B testing features. However, it has some limitations, particularly in terms of cost, page tracking, and the absence of certain advanced CRO features. Crazy Egg - Comparison with Competitors
Crazy Egg Unique Features
- Crazy Egg is renowned for its user-friendly interface and focus on heatmaps, scrollmaps, and click reports. These visual analytics tools help businesses see exactly how visitors interact with their website, eliminating guesswork and relying on data-driven insights.
- It offers session recordings, allowing you to watch how users interact with your site, identify drop-off points, and understand general browsing patterns.
- The A/B testing tool is highly praised for its simplicity and effectiveness, automatically directing more traffic to the winning variant once detected.
- Additional features include error tracking, surveys, goal setting, and traffic analysis, which provide a comprehensive view of website performance.
Alternatives and Comparisons
Optimizely
Optimizely is a more advanced alternative, particularly suited for large-scale A/B testing and personalization. It is preferred by larger enterprises due to its robust features for experimentation, which may be too extensive for smaller businesses. In contrast, Crazy Egg is more accessible and user-friendly, making it a better fit for smaller businesses and those new to website optimization.
Plerdy
Plerdy’s AI UX Assistant offers conversion rate optimization (CRO) advice by analyzing UX elements and providing targeted recommendations. While it shares some similarities with Crazy Egg in terms of UX analysis, Plerdy focuses more on AI-driven CRO advice and is easier to integrate without overloading the website. Plerdy’s pricing plans are also more transparent, starting at $21/month for the Startup Subscription.
Nosto
Nosto is an AI-driven platform that creates personalized shopping experiences by analyzing customer behavior, preferences, and purchase history in real-time. Unlike Crazy Egg, Nosto focuses on delivering highly targeted product recommendations, personalized content, and marketing messages. Nosto’s setup is speedy via API or pre-built templates, and it does not negatively impact site speed. However, its pricing is custom-based on business needs.
OptiMonk AI
OptiMonk AI enhances website engagement and conversion rates through personalization. It segments visitors based on their actions and presents relevant offers or content in real-time. OptiMonk AI is more focused on personalization and automated content optimization, such as writing conversion-optimized product descriptions and improving pop-up conversion rates. The pricing starts at $249/month, which is significantly higher than Crazy Egg’s plans.
Lyro AI Chatbot
Lyro AI Chatbot, by Tidio, is focused on automated customer support and engagement. It uses natural language processing to provide 24/7 customer support, handle queries, and assist in order processing. While Lyro does not offer the same level of website analytics as Crazy Egg, it is a valuable tool for enhancing customer support and reducing cart abandonment. Lyro offers a free plan for up to 50 conversations and premium plans starting at $25/month.
Conclusion
Crazy Egg stands out for its ease of use, comprehensive visual analytics, and A/B testing capabilities, making it an excellent choice for businesses looking to optimize their website without needing advanced experimentation features. However, depending on your specific needs, alternatives like Plerdy for CRO advice, Nosto for personalized shopping experiences, OptiMonk AI for personalization and content optimization, or Lyro AI Chatbot for automated customer support might be more suitable. Each tool has its unique strengths, so it’s important to evaluate which features align best with your business goals.
Crazy Egg - Frequently Asked Questions
What features does Crazy Egg offer?
Crazy Egg is a comprehensive behavior analytics tool that offers several key features, including heatmaps, session recordings, A/B testing, traffic analysis, error tracking, and surveys. These features help marketers and Conversion Rate Optimization (CRO) experts analyze user interaction, test different web page elements, and gather user feedback.
How does Crazy Egg’s A/B testing work?
Crazy Egg’s A/B testing feature is one of its standout capabilities. It allows you to set up tests easily using a visual editor, without needing help from developers. You can select the elements on the page you want to test, add different copy and design variations, and see which variant leads to more conversions. The tests can be set up to split traffic automatically or manually, depending on your preferences.
What are the different pricing plans for Crazy Egg?
Crazy Egg offers several pricing plans:
- Basic Plan: $29/month (billed annually) for up to 30,000 monthly pageviews.
- Standard Plan: $49/month (billed annually) for up to 75,000 monthly pageviews.
- Plus Plan: $99/month (billed annually) for up to 150,000 monthly pageviews.
- Pro Plan: $249/month (billed annually) for up to 500,000 monthly pageviews.
- Enterprise Plan: Custom pricing for over 1,000,000 monthly pageviews, which includes additional features like SAML Single Sign On and onboarding & training.
Does Crazy Egg offer a free trial or a free version?
Crazy Egg offers a 30-day free trial for all its plans, but it does not have a free version. After the trial period, you need to subscribe to one of the paid plans.
How do the heatmap and session recording features work?
Crazy Egg’s heatmap feature shows where users are clicking, scrolling, and moving their cursors on your website. This includes confetti heatmaps to track ad campaign traffic, overlay heatmaps to see where users are clicking, and scrollmaps to see how far users scroll on your pages. The session recording feature captures the entire user session, allowing you to see every movement and click a user makes on your site. You can also filter recordings to focus on specific pages or features.
Can I track user behavior on any page of my website with Crazy Egg?
Crazy Egg requires you to set up specific pages to track, rather than allowing you to view heatmaps on any page without setup. This can be a limitation compared to some other similar products that offer more flexible tracking options.
What kind of support does Crazy Egg offer?
Crazy Egg provides various levels of support depending on the plan you choose. The Plus, Pro, and Enterprise plans come with priority support. Additionally, the Enterprise plan includes onboarding and training to help you get started effectively.
How can Crazy Egg help improve my e-commerce website?
Crazy Egg can help optimize your e-commerce website by identifying navigation obstacles, finding out why shoppers are abandoning their carts, and optimizing elements like ‘buy now’ buttons. The tool provides insights through heatmaps, session recordings, and A/B testing to ensure your website is optimized for purchases and user experience.
Can I use Crazy Egg for multiple website domains?
Yes, all Crazy Egg plans allow you to track multiple website domains without any additional cost. This is beneficial if you manage several websites and want to use the same tool across all of them.
How does Crazy Egg handle data storage for session recordings?
The data storage period for session recordings varies by plan. For example, the Basic Plan stores recordings for 6 months, while the Plus, Pro, and Enterprise plans store recordings for 2 years.
Crazy Egg - Conclusion and Recommendation
Final Assessment of Crazy Egg in E-Commerce Tools
Crazy Egg is a versatile and powerful analytics platform that can significantly benefit e-commerce businesses, particularly in optimizing website performance and enhancing user experience.Key Features
- Heatmaps and Session Recordings: Crazy Egg provides visual heatmaps that show where users click, scroll, and hover on your website. This helps in identifying areas of high engagement and potential issues.
- A/B Testing: One of the standout features of Crazy Egg is its built-in A/B testing capability, which allows you to compare different versions of webpages to see which design or content changes drive better results. This is set up easily through a visual editor without needing technical assistance.
- Conversion Analysis: The platform helps track and analyze conversions, identifying elements or pages that contribute to higher conversion rates and those that cause drop-offs. This insight helps in making targeted improvements to increase overall conversion rates.
- Integration and Reporting: Crazy Egg integrates seamlessly with other analytics platforms and provides comprehensive reporting capabilities, allowing you to combine data from different sources for a holistic view of user behavior.
Pricing
Crazy Egg offers several pricing plans:- Basic: $24/month (up to 30,000 monthly pageviews)
- Standard: $49/month (up to 75,000 monthly pageviews)
- Plus: $99/month (up to 150,000 monthly pageviews)
- Pro: $249/month (up to 500,000 monthly pageviews)
- Custom/Enterprise: Pricing available upon request
Who Would Benefit Most
Crazy Egg is highly beneficial for several roles and businesses:- Marketing Analysts: They can use Crazy Egg to analyze user behavior, optimize website elements, and improve conversion rates.
- Product Analysts: These analysts can understand user interactions with product webpages, develop A/B testing strategies, and optimize the user experience.
- Digital Analysts: They can track and analyze user behavior on websites, landing pages, and online campaigns to identify engagement and conversion bottlenecks.
- E-commerce Businesses: Any e-commerce business looking to optimize their website design, improve user experience, and increase conversion rates can significantly benefit from Crazy Egg’s features.