Klevu - Detailed Review

E-Commerce Tools

Klevu - Detailed Review Contents

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Klevu - Product Overview

Klevu Overview

Klevu is an advanced AI-powered search and discovery platform specifically crafted for ecommerce businesses. Here’s a breakdown of its primary function, target audience, and key features:

Primary Function

Klevu’s main purpose is to enhance the search experience on ecommerce websites. It uses artificial intelligence (AI) and natural language processing (NLP) to provide lightning-fast, accurate search results that align with customer intent, thereby driving quicker conversions and improving overall user experience.

Target Audience

Klevu is popular among various ecommerce verticals, including B2B, Home & Garden, Fashion, Food & Beverage, Beauty, Pharmaceuticals, and Sports & Outdoor. The platform is used by companies of all sizes, but it is most often utilized by small to medium-sized businesses with 10-50 employees and revenues between $1 million and $10 million. A significant portion of Klevu’s customers are based in the United States and the United Kingdom.

Key Features

AI-Driven Search: Klevu’s search engine uses AI to analyze keywords, synonyms, and context to deliver relevant search results. It also includes real-time spell correction and synonym recognition to ensure shoppers find products even with typos or different wording.
Personalized Recommendations: The platform’s personalization engine studies user behavior to provide targeted product recommendations, increasing customer engagement and sales.
Faceted Navigation: Klevu offers dynamic filters for attributes like price, color, size, and more, making it easy for customers to refine their searches and explore products.
Visual Merchandising: Users can fine-tune product results using strategic rules, product pinning and exclusion, and simple drag-and-drop interfaces.
Predictive Autocomplete: As shoppers start typing, the search results dynamically change to show the most relevant products, enhancing the search experience.
Analytics and Insights: Klevu provides valuable insights into customer behavior, popular search terms, and trending products, helping businesses make informed decisions to optimize their product offerings.
Integration: Klevu seamlessly integrates with popular ecommerce platforms such as Adobe Commerce (Magento), Shopify, WooCommerce, BigCommerce, and more, ensuring a smooth implementation process without disrupting existing setups.

By leveraging these features, Klevu helps ecommerce businesses improve conversions, enhance user experience, and drive revenue growth.

Klevu - User Interface and Experience

User Interface of Klevu

The user interface of Klevu, an AI-driven e-commerce search and discovery platform, is designed with a focus on ease of use and a seamless user experience.

Intuitive Dashboard

Klevu provides an intuitive and user-friendly dashboard that offers a clear overview of all the necessary elements of an e-commerce platform. This dashboard is equipped with actionable insights on sales, search results, and past performances, presented in easily readable data formats. Users receive daily search reports via email, making it simple to stay informed without extensive effort.

User-Friendly Styling

The platform’s styling is intuitive and easy to adopt, allowing users to operate seamlessly without spending a lot of time learning the different aspects. The automated processes for gathering data and generating insights further simplify the user experience, enabling businesses to automate many of their e-commerce operations.

Customizable Search Results

Klevu allows businesses to customize search results pages to seamlessly adapt to their website’s brand and layout. This customization is facilitated through easy-to-apply strategic rules, product pinning and exclusion, and a simple drag-and-drop interface for visual merchandising.

Predictive Autocomplete and Faceted Navigation

The search interface includes predictive autocomplete, where results dynamically change as shoppers start typing, ensuring the most relevant products are displayed. Additionally, dynamic filters on search overlays, search results pages, and category pages are easy to configure, helping shoppers navigate results efficiently.

Natural Language Processing (NLP)

Klevu’s NLP functionality helps extract similar keywords and handle broken sentence fragmentation to display accurate results. This feature ensures that shoppers can find what they are looking for quickly and accurately, even with imperfect search queries.

Visual GUI Editor

The platform includes a Visual GUI Editor that allows users to easily switch on or off individual Klevu products and edit how the solution looks and works using pre-built templates. This flexibility makes it easy to customize the appearance and functionality of the search and discovery features.

Analytics and Insights

Klevu provides comprehensive analytics that help optimize major campaigns, uncover new tactics, reduce friction in the customer journey, and avoid missed opportunities for revenue growth. These insights are crucial for making data-driven decisions and improving the overall e-commerce experience.

Conclusion

Overall, Klevu’s user interface is designed to be straightforward, intuitive, and highly customizable, making it accessible for businesses of all sizes. The emphasis on automation, actionable insights, and personalized search results enhances the user experience and drives business growth.

Klevu - Key Features and Functionality

Klevu Overview

Klevu is a sophisticated AI-driven product discovery platform that enhances e-commerce search and merchandising capabilities. Here are the main features and how they work:

AI-Powered Search Engine

Klevu’s search engine is powered by Natural Language Processing (NLP) and Machine Learning (ML). NLP allows the system to identify nuances in spoken or typed language, enabling it to understand shopper intent and return highly relevant search results. This ensures that customers find exactly what they are looking for, improving their overall shopping experience.

Personalization Engine

The personalization engine integrates all Klevu AI algorithms with an added layer of personalization. This allows merchants to provide personalized experiences to both new and returning shoppers without the need for complicated segments or manual processes. The system learns and adapts to changes in customer behavior, ensuring that shoppers see products that are most relevant to them.

Product Recommendations

Klevu offers AI-empowered product recommendations that can be displayed using various strategies and page combinations. These recommendations are precision-curated and can be managed through both API and no-code solutions. This feature helps in increasing click-through rates and driving revenue growth by up to 6%.

Merchandising and Category Management

Klevu provides an easy-to-use interface for merchandising teams to automate and curate campaigns for category pages. This allows for efficient management of category pages, enabling merchants to optimize their merchandising strategies and increase click-through rates by up to 2x.

Integration with Ecommerce Platforms

Klevu can be easily integrated with various ecommerce platforms such as BigCommerce, Magento, Shopify, Shopware, and Salesforce Commerce Cloud, among others. This is achieved through pre-built connectors, open APIs, SDKs, and feeds, ensuring a quick and seamless integration process.

Data Security, Scalability, and Reliability

Klevu’s platform is built with data security, scalability, and reliability in mind. The technical architecture and everyday business operations are designed to ensure that the system is secure, scalable, and reliable, providing a stable and trustworthy environment for ecommerce operations.

Real-Time Data Analysis

Klevu enables real-time data analysis, allowing merchants to act on data immediately. This data-driven approach helps in optimizing the ecommerce store, improving customer experience, and boosting conversions. The system can automate repetitive tasks, freeing up resources for focusing on business growth.

Customer Intent Data

Klevu shares shopper intent data across the product discovery journey, delivering an unparalleled customer experience and significantly improving conversion rates and revenue. This data can also be integrated with other tools like Klaviyo to enhance email and SMS campaigns and build customer profiles.

Flexible Data Indexing

Klevu offers flexible data indexing options, allowing merchants to manage and update product data through the app, a product feed, or an API. This ensures accurate and up-to-date information across all sales channels.

Conclusion

By integrating these features, Klevu helps ecommerce businesses enhance their search and product discovery capabilities, leading to improved customer experiences, higher conversion rates, and increased revenue.

Klevu - Performance and Accuracy

Performance

Klevu integrates with e-commerce platforms like Magento 2, offering advanced search features that significantly enhance user experience and conversion rates. Here are some performance highlights:

AI-Powered Search Optimization

Klevu uses AI to analyze search queries and customer behavior, ensuring relevant results are displayed based on user intent. This system continually learns and improves, enhancing accuracy and relevance over time.

Real-Time Indexing

Klevu provides real-time indexing, which keeps product catalogs up-to-date, ensuring that customers can find the latest products quickly.

Multi-Language Support

The platform supports multi-language capabilities, making it ideal for businesses with a global customer base.

Mobile-Friendly Design

Klevu’s mobile-friendly design ensures smooth performance across various devices, which is crucial for modern e-commerce.

Accuracy

The accuracy of Klevu’s search functionality is a strong point:

Natural Language Processing (NLP)

Klevu’s NLP capabilities allow it to interpret complex and conversational queries, recognizing synonyms, misspellings, and long-tail searches with precision. This ensures that even vague queries yield accurate results.

Personalized Recommendations

The platform offers personalized recommendations based on customer behavior and intent, which improves customer engagement and conversion rates.

Autocomplete Suggestions

Advanced autocomplete suggestions refine results to match customer intent and trending searches, enhancing navigation speed and reducing user frustration.

Limitations and Areas for Improvement

While Klevu offers many benefits, there are some areas to consider:

Integration Complexity

Integrating Klevu with other systems is moderately complex, requiring customization and extensive testing. It involves mapping data fields, workflows, and synchronization processes, and ensuring compatibility and scalability within the existing technology stack.

Performance Metrics

Klevu’s JavaScript can impact page load times, particularly affecting metrics like Largest Contentful Paint (LCP) and Total Blocking Time (TBT). However, strategies like prioritizing Klevu scripts and moving them to first-party integration can help mitigate these issues.

Monitoring and Updates

To maintain optimal performance, it is important to regularly monitor for newer versions of Klevu’s JavaScript and update as needed. This ensures that the integration remains efficient and secure.

User and Business Impact

Klevu’s features have a positive impact on both users and businesses:

User Engagement

Features like voice search, image-based searches, and personalized recommendations make the shopping experience more engaging and efficient.

Conversion Rates

Businesses have seen significant increases in conversion rates, with some reporting up to 8% site-wide and 16% search conversion rates.

Resource Efficiency

Klevu allows businesses to focus more on scaling their operations rather than troubleshooting, as it provides responsive and reliable support. In summary, Klevu’s AI-driven search and product discovery capabilities significantly enhance the performance and accuracy of e-commerce search functions, although they do require careful integration and ongoing maintenance to optimize their benefits.

Klevu - Pricing and Plans

Pricing Tiers

Klevu does not publicly display all its pricing details on its website, but here is what can be gathered from available sources:

The pricing for Klevu’s services generally starts around $499 to $649 per month for smaller retailers and can increase significantly for larger enterprises.
There are tiered pricing models, with costs varying based on factors such as catalog size, queries per month, and additional features like language support or advanced analytics.

Plans and Features

Here are some of the features and plans associated with Klevu:

Basic Plans

These plans typically start at around $499-$649 per month and include features such as:
AI Product Data Enrichment
Predictive Autocomplete
Search Filters
Visual Merchandising
Search Analytics
Multi-Language Support
Synonym Optimization
Connectors for platforms like Klaviyo, Trustpilot, and Yotpo.

Advanced Plans

These plans, which can cost upwards of $849 per month, include all the basic features plus additional functionalities such as:
Personalized 1-to-1 Search, Recommendations, and Merchandising
Collaborative Filtering
Privacy First Personalization
Klaviyo Segment Targeting
Automated Merchandising
A/B Testing
Advanced Analytics
Campaign Planning for recommendations.

Enterprise Plans

For larger enterprises, Klevu offers customized plans that include:
Dedicated Infrastructure Options
Uptime SLA of 99.99%
Implementation Manager
Dedicated Training Sessions
Quarterly Business Reviews
Customer Success Manager.

Free Options

There is no lifetime free plan available for Klevu. However, there is a 14-day free trial to experience the Klevu search features, which can be accessed through the Adobe Commerce Marketplace or by contacting their sales team.

Additional Support

Klevu provides onboarding support, including a step-by-step guide, 24/7 ticket support, technical guidance, community forum access, group training sessions, and implementation review. The platform also comes with an easy-to-use admin panel and cloud infrastructure with a 99.90% uptime SLA.

Klevu - Integration and Compatibility

Klevu Overview

Klevu, an AI-powered search and product discovery platform, is designed to integrate seamlessly with a variety of e-commerce platforms and tools, ensuring a smooth and personalized shopping experience for customers.

Platform Compatibility

Klevu is compatible with several major e-commerce platforms:

BigCommerce

Klevu has a deep integration with BigCommerce, allowing users to easily connect their stores using the BigCommerce app or through custom integrations using SDKs and APIs. This integration supports BigCommerce Multi-Storefront, enabling the management of multiple branded storefronts and optimizing product discovery.

Magento 2

Klevu enhances search accuracy, boosts conversions, and improves user experience on Magento 2 platforms through its AI-powered search features. It integrates well with the existing Magento infrastructure to provide advanced search functionalities.

Commercetools

For Commercetools, the integration involves setting up an API client to access the catalog, followed by account setup and the integration of product discovery using Klevu’s headless library. This allows for real-time data synchronization and personalized product recommendations.

Integration Steps

The integration process for Klevu generally involves several key steps:

Account Setup

Users need to sign up for a Klevu account and provide necessary details such as store platform, catalog feed URL, and other specific settings depending on the platform.

Data Feed

Preparing and providing a product, category, and CMS data feed in the required format is essential. Alternatively, users can use Klevu’s Indexing API.

API and Keys

Generating API keys and REST AUTH keys is a part of the integration process. For platforms like Commercetools, setting up an API client is necessary to access the catalog.

JavaScript and HTML Integration

Adding JavaScript files and HTML placeholders to the website is required to load the Klevu JavaScript Library and Recommendations Library. This step is common across various platforms.

Additional Integrations

Klevu also integrates with other tools to enhance its functionality:

Klaviyo

Klevu integrates with Klaviyo to personalize product recommendation banners using Klaviyo Segments. It also sends shopper-specific search data to Klaviyo for use in emails, SMS, and segment building.

Device Compatibility

While the specific documentation does not detail device compatibility explicitly, the use of JavaScript and HTML for integration suggests that Klevu is compatible with a wide range of devices, including desktops, tablets, and mobile devices, as long as the e-commerce platform itself is responsive and compatible.

Conclusion

In summary, Klevu offers flexible and comprehensive integration options across various e-commerce platforms, ensuring that retailers can leverage AI to optimize their websites and provide a superior customer experience.

Klevu - Customer Support and Resources

Klevu Customer Support Overview

Klevu offers a comprehensive range of customer support options and additional resources to ensure their ecommerce clients can maximize the potential of their AI-driven product discovery solutions.

Support Availability

Klevu’s support team is available 24 hours a day, Monday to Friday, and also during major bank holidays such as Christmas, Black Friday, Thanksgiving, and Cyber Monday. This ensures that help is always accessible, even during peak shopping periods.

Technical Support

Customers can submit tickets for technical support, which are categorized into different priority levels. For example, low-priority tickets involve minor issues or requests that do not affect business operations, such as general advice on product usage or clarification on product documentation. The support team helps with identifying and troubleshooting issues, answering questions related to Klevu services, and assisting with indexing and relevancy-related queries.

Community Forum and Knowledge Base

Klevu provides a community forum and a knowledge base where developers and users can find resources and help on various topics. This includes extensive documentation, code examples, and community discussions to aid in learning and troubleshooting.

Customer Success Managers

From the moment a client signs up, Klevu’s Customer Success Managers work closely to ensure the client achieves their goals. This involves operational and strategic support, from implementation and configuration to quarterly reviews and best practice advice.

Go-Live Audits

Klevu conducts Go-Live Audits to review the client’s website, focusing on search, navigation, mobile experience, product recommendations, and personalization. This audit provides insights into areas for improvement and compares the client’s performance to other retailers.

Partners and Integrations

Klevu allows easy integration with various ecommerce platforms through their API-first, cloud-native, and headless architecture. Partnerships, such as the one with commercetools, enable seamless integration of Klevu’s product discovery solutions into existing ecommerce systems.

Additional Resources

Development Support

Klevu offers resources for developers, including a community forum, knowledge base, and extensive code examples to help them start, learn, and grow with the platform.

Visual GUI Editor

Clients can easily customize the look and functionality of Klevu’s solutions using pre-built templates and a user-friendly interface.

Analytics and Reporting

Klevu provides analytics tools to optimize campaigns, uncover new tactics, and reduce friction in the customer journey, helping clients make data-driven decisions. By offering these comprehensive support options and resources, Klevu ensures that their clients have the tools and assistance needed to optimize their ecommerce search and product discovery experiences effectively.

Klevu - Pros and Cons

Advantages of Klevu

Klevu offers several significant advantages for e-commerce businesses, particularly in the areas of search functionality, personalization, and automation.

Enhanced Search Capabilities

Klevu’s AI and NLP-powered search engine is highly accurate and can recognize typos, synonyms, and industry-specific jargon, ensuring that customers can easily find what they are looking for.

It automatically enriches the product catalog by learning from product descriptions, colors, sizes, and other attributes, which improves the search results significantly.

Personalization

Klevu allows for personalized search results and product recommendations based on customer search and order history. This personalization has been shown to increase the Average Order Value (AOV) and conversion rates.

Automation and Efficiency

The platform automates the product feed process, reducing the need for manual intervention. It can run automatically on the Klevu dashboard, updating products and catalogs on the storefront without requiring extensive coding.

Klevu integrates seamlessly with various e-commerce platforms such as Magento 2, BigCommerce, and Shopify, preserving the theme layout and ensuring a smooth user experience.

Analytics and Insights

Klevu provides insightful analytics that help businesses understand product and category performance. This data can be used to fine-tune product listings and promotions, leading to better sales and customer engagement.

Customer Support

The support team is highly praised for their responsiveness and reliability. They offer 24/7 support, which is crucial for maintaining a smooth e-commerce operation.

Customization and Merchandising

Klevu offers powerful customization options, allowing businesses to adjust search results, category pages, and product recommendations to align with their brand and business goals. This includes features like instant faceted search and autocomplete search.

Disadvantages of Klevu

While Klevu offers many benefits, there are some minor drawbacks and areas for improvement.

Technical Issues

There have been instances where the Klevu feed did not update products as expected on the storefront, requiring users to investigate the issue through code or contact customer support.

Limited Account Management

For some users, the lack of account management support, despite using multiple Klevu products, can be a significant drawback. This can leave them without strategic guidance to fully optimize their use of Klevu.

Minor Learning Curve

There is a minor learning curve when customizing Klevu, which can make the initial setup slightly challenging. However, this is generally manageable with the provided documentation and support.

Limited Advanced Merchandising Tools

Some users have noted that Klevu lacks some advanced built-in merchandising tools for product promotion, although this is a small trade-off given its overall performance.

Reporting Limitations

There is a limitation on the number of users who can receive reports, which might be inconvenient for larger teams. Overall, Klevu’s advantages significantly outweigh its disadvantages, making it a valuable tool for enhancing e-commerce search, personalization, and conversion rates.

Klevu - Comparison with Competitors

When Comparing Klevu with Other AI-Driven E-Commerce Tools

Personalization and Search Capabilities

Klevu is renowned for its advanced search and personalization capabilities. It uses natural language processing (NLP) to understand search intent, and its ranking algorithm sorts results based on relevance and popularity. Klevu also personalizes search results using machine learning algorithms that analyze user browsing history and purchase behavior. In contrast, Nosto also offers personalized shopping experiences by analyzing customer behavior, preferences, and purchase history in real-time. However, Nosto’s focus is broader, encompassing not just search but also personalized content and marketing messages across websites, mobile apps, and email campaigns.

Product Data Enrichment

Klevu stands out with its automatic product data enrichment, which includes synonyms, decompounding, and various types of normalizations. This enhances the accuracy and relevance of search results. Adobe Sensei, integrated with Adobe Commerce, also provides automated catalog management through image tagging and analysis, but it does not specifically highlight the same level of detailed product data enrichment as Klevu.

User Experience and Integration

Klevu is praised for its ease of integration and user-friendly interface. It offers features like predictive autocomplete, visual merchandising, and faceted navigation, which are easy to configure and customize. Lyro AI Chatbot, on the other hand, focuses on customer support and shopping assistance through conversational AI. While it is user-friendly and configurable, its primary function is different from Klevu’s search and personalization capabilities.

Analytics and Insights

Klevu provides comprehensive analytics that help optimize major campaigns, reduce friction in the customer journey, and avoid missed revenue opportunities. It offers insights into search queries, user behavior, and conversion rates. Plerdy’s AI UX Assistant also offers detailed analytics and conversion rate optimization (CRO) advice, but its focus is more on UX elements and web performance optimization rather than search and personalization.

Pricing and Scalability

Klevu’s pricing is not explicitly stated, but it emphasizes data security, scalability, and reliability built into its platform. This suggests a flexible and scalable solution for various business needs. OptiMonk AI, another personalization tool, has a clear pricing structure starting at $249/month, but it does not provide the same level of search functionality as Klevu.

Support and Reliability

Klevu is known for its responsive, reliable, and always-available support services, which is crucial for maintaining a seamless e-commerce experience. Competera, while not a direct competitor in search and personalization, offers reliable and secure competitive intelligence with a strong focus on data quality assurance. However, its pricing is company-based and requires a request for a quote.

Conclusion

In summary, Klevu’s unique strengths lie in its advanced search capabilities, product data enrichment, and personalized user experiences. While alternatives like Nosto, Adobe Sensei, and OptiMonk AI offer powerful personalization tools, they differ in their specific focuses and functionalities. If your primary need is a comprehensive search and personalization solution with strong analytics and user-friendly integration, Klevu is a strong contender. However, if you are looking for additional features such as chatbot support or competitive intelligence, you may want to consider tools like Lyro AI Chatbot or Competera.

Klevu - Frequently Asked Questions

Frequently Asked Questions about Klevu

What is Klevu and what does it offer?

Klevu is an advanced search technology company that provides AI search and discovery solutions for ecommerce businesses. It enhances the search experience on ecommerce websites by offering powerful AI search, built-in product recommendations, and automated merchandising based on real-time customer intent data.

How does Klevu improve search results?

Klevu uses AI and natural language processing (NLP) to deliver accurate and relevant search results. It analyzes keywords, synonyms, and context to understand customer intent, ensuring that shoppers find what they are looking for quickly and easily. Additionally, Klevu features real-time spell correction and synonym recognition to handle typos and different search terms.

What are the key features of Klevu’s merchandising capabilities?

Klevu offers several merchandising features, including visual merchandising with drag-and-drop interfaces, faceted navigation with dynamic filters, A/B and multivariate testing, and automated merchandising that re-orders products based on shopper behavior and strategic rules. It also allows for the display of curated and personalized banner content.

How does Klevu’s recommendation engine work?

Klevu’s AI-driven recommendation engine scans and identifies trending items based on real-time shopper behavior. This ensures that the product offerings remain fresh and relevant. The engine studies user behavior to provide targeted product recommendations, increasing customer engagement and sales.

Can Klevu be integrated with popular ecommerce platforms?

Yes, Klevu seamlessly integrates with popular ecommerce platforms such as Adobe Commerce (Magento), Shopify, WooCommerce, and more. This integration process is smooth and does not disrupt the existing setup of your ecommerce site.

How does Klevu handle personalization for shoppers?

Klevu’s personalization engine uses clickstream, segmentation, and collaborative filtering to provide customized shopping experiences. Even new and anonymous web visitors can receive personalized product recommendations based on their behavior.

What analytics and testing capabilities does Klevu offer?

Klevu provides analytics tools to optimize major campaigns, uncover new tactics, and reduce friction in the customer journey. It also includes A/B and multivariate testing tools for merchandising, helping you decide what works best for your shoppers on category and collection pages.

Does Klevu support voice and visual search?

Yes, Klevu supports both voice search and visual search. The platform includes image recognition-based visual search and supports voice search, enhancing the shopping experience for users.

How does Klevu ensure a seamless experience across devices?

Klevu ensures a flawless shopping experience across all devices, including desktop and mobile. This maximizes conversions by catering to the growing mobile user base.

What kind of customer support does Klevu offer?

Klevu is known for its easy-to-use interface and amazing customer support. The platform is designed for simple integration, and the support team is available to help with any issues or questions you may have.

Klevu - Conclusion and Recommendation

Final Assessment of Klevu in E-Commerce AI-Driven Tools

Klevu stands out as a comprehensive and highly effective AI-driven solution for e-commerce businesses, particularly those looking to enhance their search, product recommendations, and category merchandising.

Key Features and Benefits

Smart Search: Klevu’s search functionality is powered by machine learning and natural language processing, ensuring that it delivers highly relevant results in real-time, even handling complex queries and slight errors with ease.
Smart Category Merchandising: This feature dynamically ranks products on category pages and offers visual merchandising capabilities, allowing for both AI-driven and manual adjustments to optimize product display.
Smart Recommendations: Klevu’s recommendations are based on true shopper intent derived from search queries, leading to significant increases in conversion rates. For instance, merchants using Shopify and Klevu have seen up to a 64% increase in conversion rates for recommended products.
Personalization Engine: Klevu’s AI personalization engine increases average order value and per session value by showing shoppers the most relevant products at the right time. It integrates seamlessly with platforms like Klaviyo to drive targeted, personalized recommendations.

Who Would Benefit Most

Klevu is particularly beneficial for e-commerce businesses of various sizes, especially those with large product catalogs. Here are some key beneficiaries:

Large E-Commerce Stores: Businesses with extensive product catalogs can leverage Klevu’s dynamic boosting and rule-based pinning to optimize their product displays and enhance merchandising control.
Stores Seeking Personalization: Retailers aiming to provide a highly personalized shopping experience will find Klevu’s AI-driven personalization engine invaluable. It helps connect shoppers with products they are most likely to purchase, without the need for complicated segments or manual processes.
Businesses Focused on Conversion Rates: Merchants looking to boost their conversion rates can benefit significantly from Klevu’s smart search and recommendations, which have been proven to increase conversion rates substantially.

Overall Recommendation

Klevu is a highly recommended solution for any e-commerce business aiming to improve its search functionality, product recommendations, and overall customer experience. Its ability to deliver relevant results in real-time, combined with its advanced personalization and merchandising capabilities, makes it a valuable tool for enhancing engagement and driving sales.

Additional Considerations

Integration and Scalability: Klevu’s platform is built with data security, scalability, and reliability in mind, ensuring it can grow with your business. The APIs are straightforward and well-documented, making integration smooth and efficient.
Customer Experience: By providing immediate and relevant search suggestions, Klevu reduces friction in the shopping process, leading to higher add-to-basket rates and improved customer satisfaction.

In summary, Klevu is an excellent choice for e-commerce businesses seeking to enhance their search, recommendations, and merchandising capabilities through AI-driven solutions, ultimately leading to better customer experiences and increased sales.