Tidio - Detailed Review
E-Commerce Tools
Tidio - Detailed Review Contents
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Tidio - Product Overview
Tidio Overview
Tidio is an AI-driven customer service platform that plays a crucial role in the e-commerce tools category by streamlining communication between businesses and their clients.
Primary Function
Tidio’s primary function is to provide an all-in-one solution for customer service and sales automation. It integrates live chat, AI-powered chatbots, email marketing, and multi-channel communication to help businesses manage customer interactions efficiently. This platform is particularly useful for handling customer inquiries 24/7, even when human agents are unavailable.
Target Audience
Tidio’s target audience is predominantly small and medium-sized businesses (SMBs). These businesses benefit from Tidio’s affordable and user-friendly solutions that enhance customer service capabilities without requiring significant resources. Additionally, e-commerce businesses, service-based businesses, and website owners also form a significant part of Tidio’s target market.
Key Features
- Live Chat Integration: Enables real-time communication with website visitors to assist and convert them effectively.
- Chatbot Automation: Uses AI to automate responses and engage users 24/7, handling common inquiries even outside business hours.
- Multi-Channel Support: Connects various communication platforms like email, live chat, and social media into a single dashboard.
- Visitor Behavior Tracking: Monitors and analyzes how visitors interact with the website to optimize user experience.
- Customizable Widgets: Allows personalization of chat widgets to match the brand’s style and aesthetics.
- Analytics and Reporting: Provides insights into chat metrics and customer satisfaction to improve service strategies.
- Automation Flows: Offers pre-designed templates for automating tasks such as lead generation, cart recovery, and cross-selling without the need for coding.
Additional Benefits
Tidio also offers proactive engagement triggers that initiate conversations based on specific user actions or time spent on the site. It integrates seamlessly with popular e-commerce and CRM platforms, enhancing workflow efficiency. The platform supports multiple languages and includes a mobile management app for managing customer interactions on-the-go.
Conclusion
By combining these features, Tidio helps businesses improve customer engagement, boost sales, and streamline their customer service operations.
Tidio - User Interface and Experience
User Interface Overview
The user interface of Tidio, an AI-driven customer service platform, is renowned for its ease of use and intuitive design, making it highly accessible even for those without extensive technical expertise.Ease of Use
Tidio’s interface is user-friendly and straightforward. When you first create an account, you are guided through a step-by-step setup process that helps you get started quickly. The dashboard is organized into several clear tabs, including Dashboard, Inbox, Lyro AI Chatbot, Flows, Campaigns, Customers, and Analytics. This layout ensures that you can easily manage different aspects of your customer service operations.Interface Components
- Dashboard: Provides the latest statistics on your Tidio chatbot and tutorials on how to use the platform.
- Inbox: Manages live chat interactions, allowing you to view chat history and filter conversations between specific agents.
- Lyro AI Chatbot: Accesses the AI features, including creating and managing automated chatbot responses.
- Flows: A visual flow builder where you can create custom chatbot dialogs using drag-and-drop elements. This feature is particularly easy to use, even for non-technical users.
- Campaigns: Allows you to send out email campaigns.
- Customers: Lists all the contacts that have interacted with your chatbot.
- Analytics: Displays detailed analytics of your chatbot, tickets, and operator performance.
Customization and Personalization
Tidio offers extensive customization options. You can personalize the chat widget to match your website’s branding by adjusting the background color, welcome image, online status, widget position, and more. The chatflow builder allows you to create customized workflows using pre-built templates or from scratch, which can be altered to reflect your business’s style and objectives.Mobile Accessibility
Tidio is accessible via both web and mobile versions, ensuring you can manage your customer service on the go. The app is compatible with Android and iOS devices, as well as Mac and Windows PCs, providing flexibility and convenience.Overall User Experience
The overall user experience with Tidio is positive, with users praising its ease of installation, intuitive interface, and seamless integration with popular platforms like Shopify, WordPress, and Magento. The platform’s ability to automate common customer inquiries through chatbots and provide detailed analytics helps businesses make data-driven decisions and improve customer satisfaction.Conclusion
In summary, Tidio’s user interface is designed to be easy to use, highly customizable, and accessible across various devices, making it an excellent choice for businesses looking to enhance their customer service and sales through efficient and personalized communication. Tidio - Key Features and Functionality
Tidio: An All-in-One Customer Service Platform
Tidio, an all-in-one customer service platform, offers a range of AI-driven features that are particularly beneficial for e-commerce businesses. Here are the main features and how they work:
AI Chatbots (Lyro AI)
Tidio’s AI chatbots, powered by Lyro AI, are a core component of the platform. These chatbots can:
- Automate Customer Queries: They can handle a significant number of customer questions without the need for human intervention. Lyro AI learns from your FAQs and can formulate complex answers to solve customer problems.
- Contextual Conversations: The chatbots can understand different phrasings of user questions, track package status, and explain complex topics using pre-written messages. They also maintain the context of the conversation, so customers don’t need to repeat themselves.
- 24/7 Support: These chatbots are available around the clock, ensuring customers receive immediate assistance even when human agents are unavailable.
Smart Views
This feature uses AI to sort incoming messages into folders based on the intent of the chat. This helps in:
- Prioritizing Urgent Messages: Messages are categorized so that urgent issues, such as product malfunctions, are addressed first, while less urgent ones, like refund queries, can be handled later.
- Organizing Inbox: Smart Views keep the inbox organized for human agents, improving their efficiency and ensuring that conversation topics are assigned to the appropriate teams.
Live Chat and Real-Time Engagement
Tidio’s live chat feature allows businesses to engage with website visitors in real-time. Key aspects include:
- Proactive Conversations: You can use the Live Visitors List to proactively start conversations with visitors, increasing the chance of converting them into customers. This feature also provides details about the visitor’s location, operating system, and browser, helping in personalizing the conversation.
- Real-Time Typing Preview: You can see what customers are typing in real-time, allowing you to prepare responses and resolve issues quickly.
Multichannel Communication
Tidio integrates various communication channels such as live chat, email, Messenger, and Instagram into a single dashboard. This allows you to:
- Manage All Messages in One Place: Handle all customer messages from different channels in a shared inbox, reducing the workload and ensuring no opportunity to connect with customers is missed.
- Personalized Communication: You can check contact details, search previous conversations, and add custom tags to offer personalized communication that matches your customers’ needs.
Automation Flows and Lead Generation
Tidio enables you to set up automated workflows to engage visitors based on their behavior. This includes:
- Pre-Chat Surveys and Forms: Collect visitor information before starting a conversation, which can help in lead generation.
- Automated Workflows: Offer lead magnets to first-time visitors or engage them in conversations based on their actions on the website.
AI-Driven Product Recommendations
Tidio’s AI chatbot can recommend products based on context, price, or season, helping to boost sales. These recommendations are made using the customer’s shopping history and current browsing behavior.
Ticketing System and Post-Purchase Support
The platform includes a smart ticketing system that helps in managing customer support efficiently. Lyro AI Chatbot can automate up to 85% of post-purchase support, such as order status checks, freeing up your team from repetitive tasks.
These features collectively help e-commerce businesses provide excellent customer service, automate repetitive tasks, and increase sales through efficient and personalized engagement.
Tidio - Performance and Accuracy
Performance
Tidio is highly regarded for its user-friendly interface and seamless integration with Shopify, making it easy for merchants to set up and use. Here are some performance highlights:Live Chat and Chatbot Functionality
Tidio’s AI chatbot, Lyro, automates responses to customer inquiries, manages customer queries, and filters out spam, significantly reducing manual workload. It can handle multiple customers simultaneously and perform tasks like checking order statuses and creating tickets.Multichannel Support
Tidio integrates with various communication channels such as email, Messenger, Instagram, and live chat, allowing businesses to manage all customer interactions from a single dashboard. This multichannel support enhances real-time engagement and improves response times.Automation Capabilities
Tidio offers advanced automation tools for creating complex email sequences, such as welcome emails, abandoned cart reminders, and post-purchase follow-ups. These automations help nurture leads and guide customers through their purchasing journey.Analytics and Reporting
Tidio provides analytics tools to track user interactions, customer behavior, and agent performance. These insights help businesses optimize their customer service strategies and improve engagement.Accuracy
While Tidio’s AI chatbot is effective, there are some accuracy-related considerations:Handling Complex Queries
Tidio’s AI chatbot may struggle with complex or nuanced customer queries. Users have noted that the chatbot might need improvement in handling more intricate issues.Language and Context
Lyro AI Chatbot can respond in multiple languages, but its accuracy can depend on the quality of the support content provided. Ensuring the content is comprehensive and accurate is crucial for the chatbot to provide reliable responses.Limitations and Areas for Improvement
Despite its strong performance, Tidio has some limitations:Pricing Transparency
Some users have reported a lack of transparency in Tidio’s pricing structure, leading to unexpected costs as usage increases. The AI chatbot’s credits can be quickly depleted by spam messages, further driving up costs.Integration with Specific Social Media Platforms
Tidio does not handle client chats on platforms like WhatsApp, Instagram, or Twitter as seamlessly as other channels, which can lead to delays in direct one-on-one conversations.Advanced Reporting Capabilities
Tidio’s analytics, while intuitive, may lack advanced reporting capabilities for businesses that require deeper insights. There is also a lack of predictive and AI-driven insights, and access to historical data can be restricted based on the subscription plan.Technical Issues
Some users have reported occasional technical issues, although these are generally not widespread. In summary, Tidio is a powerful tool for e-commerce customer service, offering strong performance in automation, multichannel support, and analytics. However, it has areas for improvement, particularly in handling complex queries, pricing transparency, and advanced reporting capabilities. Tidio - Pricing and Plans
Tidio Pricing Plans Overview
Tidio, an AI-driven customer service and chatbot platform, offers a range of pricing plans to cater to different business needs. Here’s a detailed breakdown of their pricing structure and the features included in each plan:
Free Plan
- Price: Free forever, no trial period.
- Features:
- Live chat with 50 conversations
- Chatbots with up to 100 unique reachable visitors
- Email support
- Desktop and mobile apps
- Social media integrations
- Basic widget customization
- Custom sending domain
- Basic analytics
- Tidio AI reply assistant
- Visitor info (location, contact details)
- Multilingual interface
- Integration with eCommerce, email marketing, CRM, and helpdesk platforms.
- Limitations:
- Limited to 2 operators
- No live visitor list
- No advanced Shopify integrations
- No custom roles or 1-on-1 onboarding
- Tidio branding cannot be removed.
Starter Plan
- Price:
- $29 per month (billed monthly)
- $24.17 per month (billed annually).
- Features:
- All features from the Free plan
- 8 live chats
- Ticketing
- Social media integrations
- Email management system
- Mobile and desktop apps
- Basic widget customization
- Custom sending domain
- Basic analytics
- Live visitors list
- Operating hours
- 24/5 live chat support
- 100 conversations
- Tidio AI reply assistant.
- Who it’s for: Small enterprises focusing on improving customer satisfaction through live chat assistance.
Growth Plan (or Team Plan in some sources)
- Price:
- $59 per month (billed monthly)
- $49.17 per month (billed annually).
- Features:
- All features from the Starter plan
- Up to 1000 conversations
- Advanced analytics
- Tidio power features
- Permissions
- Visitors info
- Automatic response
- Automatic chat assignment
- Canned responses
- Native Shopify actions
- Option to remove Tidio branding (as an add-on).
- Who it’s for: Teams of all sizes that want to prioritize customer service as a competitive edge.
Tidio Plan
- Price:
- $398 per month (billed monthly)
- Custom pricing for annual billing; contact sales for details.
- Features:
- Custom conversations limit
- Custom Lyro conversation limit
- Custom visitors reached limit
- Dedicated Success Manager
- Training sessions
- Custom branding
- Open API
- Chatbot building and strategy assistance
- Account reviews.
- Who it’s for: Businesses that want higher limits, more integrations, greater functionality, and premium support.
Additional Notes
- All plans include a 7-day free trial and offer a 2-month free period if you choose to pay annually.
- Tidio also provides various add-ons to supplement their main plans, allowing you to scale capabilities as needed.
Tidio - Integration and Compatibility
Tidio Overview
Tidio, an AI-driven customer service platform, offers extensive integration capabilities and compatibility across a wide range of tools, platforms, and devices, making it a versatile solution for businesses.Integrations
Tidio integrates seamlessly with various popular platforms and tools, enhancing its functionality and usability. Here are some key integrations:E-commerce Platforms
Tidio integrates with major e-commerce platforms such as Shopify, WordPress, and BigCommerce. This integration allows businesses to provide live chat support, automate common queries, and engage customers directly on their online stores.CRM Systems
It is compatible with CRM systems like Zendesk Sell, Salesforce, and Agile CRM, enabling businesses to manage customer interactions and data efficiently.Communication Channels
Tidio supports multiple communication channels including Facebook Messenger, Instagram, WhatsApp, and email. This multi-channel support allows businesses to engage with customers across different platforms.Marketing Automation
Integrations with marketing automation tools like Mailchimp, Klaviyo, ActiveCampaign, and others enable businesses to automate email marketing and add new subscribers to their mailing lists directly from Tidio.Analytics and BI
Tidio can be integrated with Google Analytics, Google Tag Manager, and Zapier for BI and analytics, providing valuable insights into customer interactions and behavior.Reviews and Ratings
It also integrates with review management tools like Judge.me, allowing businesses to manage reviews directly within the Tidio panel.Compatibility Across Devices and Platforms
Tidio is highly compatible across various devices and platforms:Operating Systems
Tidio is supported on Windows, macOS, and Linux, ensuring that businesses can access it from any of these operating systems.Mobile Devices
Tidio has mobile apps for both iOS and Android, allowing businesses to manage customer interactions on-the-go.Web Browsers
The platform can be accessed through desktop and mobile browsers, providing flexibility in how businesses interact with their customers.API Capabilities
Tidio offers API capabilities, which enable businesses to integrate it with third-party applications. This flexibility is particularly useful for custom integrations that may not be covered by the standard integration options.Language Support
Tidio supports 16 languages, making it an excellent choice for businesses that serve international customers. This multi-language support ensures that chatbots can assist worldwide clientele effectively.Conclusion
In summary, Tidio’s extensive integration capabilities and broad compatibility across different platforms and devices make it a highly versatile and effective tool for enhancing customer service and driving business growth. Tidio - Customer Support and Resources
Tidio Overview
Tidio offers a comprehensive suite of customer support options and additional resources, particularly beneficial for e-commerce businesses looking to leverage AI-driven solutions.
AI-Powered Chatbots
Tidio’s Lyro AI chatbot is a key component, capable of answering up to 90% of customer questions automatically. This AI-driven tool uses your business’s specific data to ensure accurate and relevant responses, reducing the workload on human support agents. The chatbot operates 24/7, providing instant responses across various channels, including your website and social media platforms.
Live Chat and Real-Time Support
The live chat feature allows businesses to engage with website visitors in real-time, helping to resolve issues promptly and convert visitors into customers. This live chat widget is advanced yet lightweight and supports features like canned responses, video calls, and order management. It is highly rated on platforms like Shopify and G2.
Helpdesk and Ticketing System
Tidio’s Helpdesk system is a centralized platform for managing customer queries efficiently. It allows you to move time-consuming conversations into tickets, which can be managed, assigned, and prioritized by your team. The system includes features like automatic responses, custom signatures, and the ability to send emails from your own domain. Customers can create tickets even when you’re offline, and you can filter emails and manage tickets effectively.
Multi-Channel Integration
Tidio integrates various communication channels, including live chat, emails, support forms, and social media DMs (from Instagram, WhatsApp, and Messenger), into a single dashboard. This integration ensures that all customer interactions are managed from one place, streamlining your support workflow.
Multilingual Support
The Lyro AI Chatbot supports multiple languages, enabling you to provide support to international customers in their native languages. This feature is particularly useful for e-commerce businesses with a global customer base.
Automation and Workflow
Tidio allows you to automate repetitive tasks, such as checking order statuses or creating tickets, freeing up your support team for more personalized and meaningful interactions. You can set up automated workflows to engage visitors based on their behavior, and for Plus or Premium users, Tidio’s team can develop custom automations specific to your business needs.
Analytics and Insights
Tidio Analytics provides detailed insights into key business metrics, helping you optimize your support strategies. Custom analytics dashboards can be designed to match your business goals, especially for users on the Plus or Premium plans.
Lead Generation and Sales
In addition to support, Tidio can be used for lead generation. The platform offers features like pre-chat surveys, lead capture forms, and automated workflows to engage visitors and convert them into leads. It also supports AI-driven product recommendations to boost sales.
Customer Retention
Tidio helps in improving customer retention through effective re-engagement strategies. Features like next-order discounts and ready-made automation templates can turn one-time buyers into repeat customers, driving customer loyalty.
Conclusion
By leveraging these features, Tidio provides a comprehensive customer support solution that enhances customer satisfaction, streamlines support operations, and boosts sales for e-commerce businesses.
Tidio - Pros and Cons
Advantages of Tidio
Tidio offers several significant advantages that make it a valuable tool for e-commerce and customer service:User-Friendly Interface
Tidio is known for its easy-to-use interface, allowing businesses to set up and start using the platform quickly. The flow builder is particularly intuitive, enabling users to create chatbot dialogs with a visual and drag-and-drop approach.Automation Capabilities
Tidio’s powerful automation features, including its AI chatbot Lyro, can handle common customer queries 24/7. This automation helps in improving customer satisfaction and allows businesses to focus on more complex issues.Multi-Channel Support
Tidio integrates various communication channels such as live chat, email, Messenger, and more into one unified inbox. This makes it easier to manage all customer interactions from a single platform.Analytics and Reporting
The platform provides valuable analytics and reporting features that help businesses track customer interactions and behavior. This data is crucial for optimizing communication strategies and improving service delivery.Customization and Personalization
Tidio allows for customizable chat widgets that can be personalized to match a business’s brand style and aesthetics. Additionally, the platform supports multiple languages, making it easier to communicate with international customers.Mobile Management
Tidio offers a mobile app that enables businesses to manage customer interactions on-the-go, ensuring no query goes unanswered.Scalable Pricing
Tidio provides scalable pricing plans that cater to businesses of all sizes, making it accessible and cost-effective.Disadvantages of Tidio
While Tidio offers many benefits, there are also some notable drawbacks:Limited Customization Options
The chatbot and widget designs in Tidio have limited customization options, which may not fit all brand aesthetics.Pricing Increases with Growth
As the business grows and the number of subscribers increases, Tidio’s pricing can become significantly higher, which might be a financial burden.Complex Interface for New Users
New users may find Tidio’s dashboard and settings complex, leading to a steeper learning curve.Integration Limitations
Although Tidio integrates with many platforms, it lacks support for certain CRM and CMS systems, which can hinder seamless workflow.Basic Reporting Features
Tidio’s analytics are somewhat basic and may lack the deeper insights that larger businesses require for detailed performance analysis.Alert and Notification Issues
Tidio does not quickly alert users when new conversations come in, which can lead to delayed responses and disappointed customers. Additionally, managing multiple chats from multiple windows can be inconvenient due to the lack of notifications.Language Assistance Limitations
Tidio may not offer a variety of language assistance alternatives, which can be a challenge for global businesses needing to support customers in their native languages. By considering these pros and cons, businesses can make an informed decision about whether Tidio aligns with their customer service and engagement needs. Tidio - Comparison with Competitors
Unique Features of Tidio
- Comprehensive Customer Experience Platform: Tidio combines live chat, AI-powered chatbots (Lyro), ticketing, and email integration, making it a holistic solution for customer service and engagement.
- Seamless Shopify Integration: Tidio integrates effortlessly with Shopify, allowing businesses to manage customer messages, preview carts, check order history, and recommend products directly within the chat.
- Multi-Language Support: Tidio supports multiple languages, including English, German, French, Italian, Portuguese (Brazil), and Spanish, which is beneficial for international businesses.
- Automation and Analytics: Tidio offers powerful automation capabilities through its chatbots and provides valuable insights through its analytics dashboard, helping businesses optimize their communication strategies.
Potential Alternatives and Their Features
Lyro by Tidio Alternatives: LiveX AI and Intercom
- LiveX AI: This platform specializes in AI-driven customer engagement, offering features like AI Chat, AI Search, and AI ChurnControl. It integrates seamlessly with Shopify and provides personalized interactions to reduce churn and improve trial conversions. LiveX AI stands out with its advanced AI capabilities and omnichannel support.
- Intercom: Known for its comprehensive customer support toolset, Intercom offers AI-driven chatbots, email integration, and multichannel communication. It provides a seamless experience across various platforms and is particularly strong in its ability to integrate with CRM and marketing tools.
Nosto
- Personalized Shopping Experiences: Nosto uses big data, artificial intelligence, and dynamic targeting to analyze customer behavior and preferences in real-time. It delivers highly targeted product recommendations, personalized content, and tailored marketing messages. Nosto is notable for its speedy setup and balance between automation and control.
Adobe Sensei
- Integration with Adobe Commerce: Adobe Sensei enhances Adobe Commerce with AI and machine learning technologies, offering personalized product recommendations, predictive search, automated catalog management, and personalized content. It simplifies the implementation of AI-driven features and provides detailed insights into customer journeys.
Key Differences
- Customization and Scalability: While Tidio offers limited customization options, especially for larger enterprises, alternatives like LiveX AI and Intercom provide more extensive customization and scalability features. This makes them more suitable for businesses with unique branding needs and growing customer bases.
- Advanced AI Capabilities: Tidio’s AI capabilities, though strong, may not match those of some competitors. For instance, LiveX AI and Adobe Sensei leverage more advanced AI and machine learning technologies to enhance customer interactions and automate responses.
- Omnichannel Support: Both Tidio and its competitors offer omnichannel support, but Intercom and LiveX AI are particularly noted for their seamless integration across multiple communication channels, ensuring a consistent customer experience regardless of the platform.
Pricing Considerations
- Tidio: Offers a free plan with up to 50 Lyro conversations per month, with premium plans starting at $25 per month. The Tidio subscription starts at $535 per month.
- LiveX AI: Pricing details are not explicitly mentioned, but it is known to offer enterprise-level solutions that can be customized based on business needs.
- Nosto and Adobe Sensei: Both offer custom pricing based on the specific needs of the business.
Tidio - Frequently Asked Questions
What is Tidio and what does it offer?
Tidio is an all-in-one customer service platform that combines live chat, chatbots, emails, Messenger, and Instagram into one convenient tool. It helps businesses communicate with customers more effectively, answer questions, solve problems, and engage at the right moment to offer excellent customer service and boost sales.How easy is it to set up and use Tidio?
Tidio is extremely easy to use and set up. The platform offers a step-by-step setup process, and you can create a chatbot in a matter of minutes using its drag-and-drop flow builder. No coding skills are required, making it accessible for businesses of all sizes.What are the key features of Tidio’s chatbots?
Tidio’s chatbots, powered by Lyro AI, can handle customer queries 24/7. Key features include:- Automating common queries and handling customer inquiries efficiently.
- Using keyword and intent recognition to train the chatbot on your FAQs and documents.
- Providing personalized assistance by learning from your knowledge base.
- Offering features like AI Phrase Matcher, FAQ Wizard, and Customer Intent to improve customer interactions.
Can I customize the chatbot and live chat widget?
Yes, Tidio allows you to customize the chat widget to match your brand’s style and aesthetics. You can choose the color scheme, decide where the widget appears, and set custom online and offline statuses. However, there are some limitations to the customization options for the chatbot and widget designs.How does Tidio handle multi-channel communication?
Tidio offers a unified inbox where you can handle all messages from live chat, email, Messenger, and Instagram in one place. This feature helps reduce your team’s workload and ensures you never miss an opportunity to connect with your customers.What analytics and reporting features does Tidio provide?
Tidio offers an analytics dashboard that provides insights into chat metrics and customer satisfaction. This data helps businesses track customer interactions and behavior, which is crucial for optimizing communication strategies. However, the analytics features are somewhat basic and may lack deeper insights that larger businesses might require.Is Tidio compatible with multiple storefronts and other applications?
Tidio may not be fully compatible with multi-storefront setups, so it’s recommended to contact the technical partner for further details. Additionally, Tidio can integrate with other applications, but this often requires using Zapier, and it lacks support for certain CRM and CMS systems.What are the pricing options for Tidio?
Tidio offers a free plan and paid plans starting at $29/month. The pricing is scalable to suit businesses of all sizes, although the cost can increase significantly as your business grows and subscriber numbers increase.Can I use Tidio to proactively engage with website visitors?
Yes, Tidio allows you to proactively start conversations with website visitors using its Live Visitors List feature. You can see who your customers are, what they need, and initiate a live chat at the right moment to increase your chances of selling.How does Tidio’s Lyro AI chatbot work?
Lyro AI is a conversational AI that learns from your FAQs and formulates complex answers to solve customer problems. It stays within the boundaries of your knowledge base and can be updated at any time. Lyro can handle up to 70% of customer problems and is easy to implement, requiring no training and activating in under 3 minutes.Does Tidio support multiple languages?
Yes, Tidio supports multiple languages, making it easier to communicate with international customers effectively. This feature is particularly useful for businesses with a global customer base.