McGraw-Hill Connect - Detailed Review
Education Tools
McGraw-Hill Connect - Product Overview
McGraw-Hill Connect Overview
McGraw-Hill Connect is a comprehensive learning and homework management platform that plays a crucial role in the education sector, particularly in higher education. Here’s a breakdown of its primary function, target audience, and key features:Primary Function
McGraw-Hill Connect serves as an all-in-one course platform that streamlines teaching and learning processes. It automates time-consuming prep work, simplifies the addition of instructors to any section, and provides easy access to essential information.Target Audience
The primary target audience for McGraw-Hill Connect includes educators and students in higher education institutions. It is widely used in over 5,000 higher education institutions across the United States and other countries.Key Features
Instructor Benefits
- Connect enhances the digital course experience by fostering greater student engagement with the material. It offers adaptable course design, high-quality digital content and assessments, and user-friendly analytics and reporting tools.
- Instructors can spend more time on active learning experiences, with a reported 90% increase in time spent on such activities when using Connect.
Student Benefits
- Connect provides each student with a personalized digital learning journey, optimized to enhance study time and boost grade potential. Key tools include SmartBook 2.0, which adapts to the student’s learning pace, and the ReadAnywhere® App for convenient studying.
- The Inclusive Access program ensures early and affordable access to course materials, making education more accessible.
Technology and Reliability
- The platform is known for its reliability, with a strong uptime record, ensuring that both instructors and students can stay on pace with their coursework.
Student Satisfaction
- A significant majority of students (92%) have expressed satisfaction with Connect after using it for a full term, indicating its effectiveness in supporting student learning.
Additional Tools
- McGraw-Hill is also integrating new generative AI tools into its platforms, such as AI Reader and Writing Assistant, which can further enhance the learning experience by providing real-time support and feedback.
McGraw-Hill Connect - User Interface and Experience
User Interface of McGraw-Hill Connect
The user interface of McGraw-Hill Connect is designed to be user-friendly and intuitive, making it easy for both instructors and students to manage coursework and engage with educational content.
Ease of Use
- The platform is known for its simplicity and ease of use. Users have praised the step-by-step navigation guide and the overall user-friendly interface, which makes it easy to log in, access resources, and complete assignments.
- The login process is straightforward, and the system allows for easy setup of accounts by both teachers and students.
User Interface Features
- McGraw-Hill Connect offers a range of features that enhance the user experience. It includes automated grading tools, adaptive learning, interactive virtual labs, and dynamic quizzes, all of which are organized in an intuitive manner.
- The platform is web-based and accessible via both PC and Mac, ensuring flexibility for users. Additionally, a mobile-first version of Connect allows students to complete assignments and study course material on tablets and other mobile devices.
Personalized Experience
- The platform provides a personalized approach to learning by allowing instructors to build sessions and topics from various learning resources. This customization helps in creating a more engaging learning environment.
- The AI Reader, integrated into the eBook, fosters active reading and helps students better comprehend the material through generative AI, aligning with the course content.
Accessibility and Updates
- McGraw-Hill Connect has recently introduced the Evergreen delivery model, which ensures that courses remain current and fresh. This model eliminates the need to switch editions or rebuild courses, and it provides release notes for easy tracking of new and updated content.
- The platform also includes seamless accessibility updates and enhanced roles and permissions, allowing more flexibility for instructors and teaching assistants.
Engagement and Tracking
- The platform facilitates day-to-day follow-up and tracking of student activities, making it easier for instructors to supervise students, including those who may need extra support.
- Connect Insight analytics dashboard provides valuable insights into student performance, helping instructors to make data-driven decisions.
Overall, McGraw-Hill Connect is engineered to provide a seamless and engaging user experience, with a focus on accessibility, ease of use, and continuous improvement to support effective teaching and learning.
McGraw-Hill Connect - Key Features and Functionality
McGraw-Hill Connect Overview
McGraw-Hill Connect is a comprehensive digital teaching and learning system that integrates various features to enhance education, particularly in higher education institutions. Here are the main features and how they work, including the integration of AI:
Automated Prep Work and Course Management
McGraw-Hill Connect automates time-consuming prep work, simplifying tasks such as adding instructors to any section and managing course materials. This automation helps educators save time, which they can then use to focus more on teaching and student engagement.
Adaptive Technology
The platform uses adaptive technology that helps students retain concepts they already know and identify areas where they need improvement. This adaptive learning ensures that students receive personalized learning experiences, optimizing their learning outcomes.
Access to Learning Materials
Students can access assignments, quizzes, and learning materials through the McGraw-Hill Connect app on their tablets or other devices. This accessibility ensures that students can engage with their course materials anywhere and at any time.
Reporting and Insights
Educators can access reports and insights that help them understand the learning curve of their classes and individual students. These analytics enable teachers to adjust their teaching strategies to better support their students.
Content Sharing and Modification
Teachers can share course content and assignments with their colleagues, promoting consistency across different sections or classes. They can also modify content to fit specific teaching needs, ensuring that the curriculum remains relevant and effective.
AI-Driven Tools: AI Reader
McGraw-Hill has introduced the AI Reader, a generative AI tool embedded in select eBooks available through McGraw-Hill Connect. This tool allows students to highlight specific text and request alternative explanations, simpler language, or a quick quiz to test their knowledge. The AI Reader enhances student engagement and provides interactive support as students read their course materials.
Integration with Other Platforms
The AI Reader is part of McGraw-Hill’s broader integration of AI tools, which also includes platforms like ALEKS for math and chemistry instruction. ALEKS has leveraged AI, including machine learning, for over 25 years to support personalized learning experiences.
Data Privacy and Security
McGraw-Hill ensures that these AI tools are developed with careful research, planning, and testing to safeguard student data and privacy. This commitment to security and privacy reassures educators and learners that the tools are high-quality, effective, and safe to use.
Conclusion
In summary, McGraw-Hill Connect combines automation, adaptive learning, and AI-driven tools to create a comprehensive and engaging learning environment. These features help educators manage their time more efficiently, provide personalized learning experiences, and enhance student engagement and outcomes.
McGraw-Hill Connect - Performance and Accuracy
Evaluating McGraw-Hill Connect
Evaluating the performance and accuracy of McGraw-Hill Connect, a prominent education tool, involves looking at several key aspects, including its assessment strategies, student engagement features, and the impact on learning outcomes.
Performance
McGraw-Hill Connect has demonstrated significant improvements in student outcomes through various studies and user feedback. Here are some key performance indicators:
- Student Retention and Grades: Studies have shown a nearly 20-point improvement in student retention rates (from 70.1% to 89.9%) and an average increase in exam scores from 71% to 80.1%. Additionally, there was a 13-point improvement in pass rates, and more students earned A’s and B’s (increasing from 50.3% to 65.3%).
- Engagement and Learning Experience: Connect enhances student engagement by offering interactive features, such as adaptive learning assignments, open-book and open-note assessments, and real-world scenario-based questions. These tools help students see the practical relevance of the course material and encourage critical thinking.
- Time Management for Instructors: The platform reduces administrative tasks for instructors by 72%, allowing them to spend more time on active learning experiences. This shift in time allocation can lead to a more meaningful and effective use of class time.
Accuracy
The accuracy of McGraw-Hill Connect is supported by several features:
- Automated Grading and Feedback: Connect provides automated grading and timely, constructive feedback on assessments. This helps students identify areas of improvement and reinforces correct concepts, ensuring accuracy in their learning progress.
- Adaptive Learning: The Adaptive Learning Assignments and SmartBook features adjust the difficulty of assessments based on individual student performance. This ensures that students are challenged appropriately and receive accurate feedback on their knowledge gaps.
- Analytics and Data Insights: The platform offers detailed analytics and reporting tools that allow instructors to track student performance and knowledge accurately. These tools help in identifying specific areas where students need additional support.
Limitations and Areas for Improvement
While McGraw-Hill Connect is highly effective, there are some areas to consider:
- Dependence on Technology: The effectiveness of Connect relies on the availability and reliability of technology. Technical issues could hinder the learning experience.
- Instructor Choice and Training: While instructors have the option to toggle AI features on or off, they need to be comfortable using the technology. Proper training and support are essential to maximize the benefits of Connect.
- Continuous Improvement: McGraw-Hill continuously reviews and updates its AI models to ensure accuracy and effectiveness. However, there is always room for improvement, and ongoing evaluation is necessary to address any emerging issues or biases in AI outputs.
Engagement
Engagement is a critical aspect of McGraw-Hill Connect:
- Interactive Features: The platform includes discussion boards, question bank assignments, and other interactive tools that keep students engaged and motivated.
- Self-Assessment and Reflection: Connect encourages students to self-assess and reflect on their learning progress through journals, learning portfolios, and self-assessment quizzes. This fosters a more active and engaged learning environment.
- Real-World Applications: By incorporating real-world scenarios and case studies into assessments, Connect makes the learning experience more relevant and engaging for students.
Conclusion
In summary, McGraw-Hill Connect has shown strong performance in improving student outcomes and engagement, with a focus on accurate and timely feedback, adaptive learning, and detailed analytics. While there are areas for continuous improvement, particularly in ensuring instructors are well-trained and comfortable with the technology, the overall impact of Connect on education is positive.
McGraw-Hill Connect - Pricing and Plans
Pricing Structure
McGraw-Hill Connect does not offer a one-size-fits-all pricing plan. Instead, the pricing is generally based on a per-course model.
Per-Course Pricing
The cost for McGraw-Hill Connect typically ranges from $80 to $155 per course. This pricing is specific to the courses students need access to, and they must purchase access codes or buy the access directly from McGraw-Hill.
No Free Plan
There is no permanent free plan available for McGraw-Hill Connect. However, there are free trial options:
Free Trial
McGraw-Hill offers a free trial, which can last either 21 days or 2 weeks, depending on the specific offer. This trial allows students to access various courses and programs, enabling them to stay up-to-date with their assignments before deciding to purchase full access.
Features and Access
The platform provides a range of features, including tools for students to learn new concepts, work on assignments, and record lectures. For teachers, it offers the ability to design curriculum, share assignments, and track student performance. However, the specific features available during the free trial and the full access are not detailed in the pricing information.
Purchase and Registration
To access the full features of McGraw-Hill Connect, students must register and purchase the necessary access codes or buy the access directly from McGraw-Hill. If they have an eBook with an embedded access code, they can input this code to gain full access.
In summary, McGraw-Hill Connect’s pricing is course-specific, with costs ranging from $80 to $155 per course, and it offers a free trial period but no permanent free plan.
McGraw-Hill Connect - Integration and Compatibility
McGraw-Hill Connect Overview
McGraw-Hill Connect is a comprehensive course platform that integrates seamlessly with various Learning Management Systems (LMS) and educational tools, ensuring a smooth and efficient learning experience.
Integration with Canvas
One of the primary integrations of McGraw-Hill Connect is with Canvas, a popular LMS. To integrate McGraw-Hill Connect with Canvas, you need to follow a series of steps:
- Log in to your Canvas account and select your course.
- Create a new module and add the McGraw-Hill Connect option from the dropdown menu.
- Pair your Canvas course with a new or existing McGraw-Hill Connect section.
- Search for and select your course content, and then deploy the assignments to Canvas.
- Finally, publish the assignments in your Canvas course.
Compatibility Across Different Platforms
McGraw-Hill Connect is compatible with several LMS platforms beyond Canvas. Here are a few examples:
Moodle Integration
For Moodle users, integrating McGraw-Hill Connect involves working closely with McGraw-Hill representatives and your hosting provider. You typically need to obtain specific access codes, such as a consumer key and shared secret key, to set up the integration. The process may also require the installation of certain plugins, like the moodlerooms framework plugin, to enable features such as Single-Sign-On and GradeBook Sync.
General Compatibility
McGraw-Hill Connect is designed to be versatile and can be integrated with various digital platforms. It supports automated prep work, simplifies instructor additions, and provides streamlined access to course materials. This makes it compatible with a range of educational settings and technologies.
Device Compatibility
While specific details on device compatibility are not extensively outlined, McGraw-Hill Connect is generally accessible via web browsers on both desktop and mobile devices. This ensures that students and instructors can access course materials and assignments from various devices, enhancing flexibility and accessibility.
Support and Resources
For any issues or additional information, McGraw-Hill provides comprehensive support, including email, live chat, and a dedicated support hotline. This ensures that users can quickly resolve any integration or compatibility problems they might encounter.
Conclusion
In summary, McGraw-Hill Connect is well-integrated with major LMS platforms like Canvas and Moodle, and it offers the flexibility to be accessed from a variety of devices, making it a versatile tool for educational settings.
McGraw-Hill Connect - Customer Support and Resources
McGraw-Hill Connect offers a comprehensive array of customer support options and additional resources to ensure a smooth and effective learning experience for both educators and students.
Customer Support Options
For any technical issues or general inquiries, McGraw-Hill provides several contact methods:- Email & Live Chat: Available Sunday from 12:00 PM to 12:00 AM EST, Monday through Thursday 24 hours a day, Friday from 12:00 AM to 9:00 PM ET, and Saturday from 10:00 AM to 8:00 PM ET.
- Phone: Support is available Sunday from 12:00 PM to 1:00 AM EST, Monday through Thursday from 8:00 AM to 1:00 AM EST, Friday from 8:00 AM to 9:00 PM ET, and Saturday from 10:00 AM to 8:00 PM ET. You can call (800) 338-3987 for assistance.
- Fax: You can also reach out via fax at (800) 953-8691.
- Mail: For written inquiries, you can send mail to McGraw-Hill at P.O. Box 182605, Columbus, OH 43218.
Additional Resources
Technical Support and FAQs
McGraw-Hill offers extensive technical support resources, including FAQs, articles, and videos to help troubleshoot common issues. These resources are accessible through their support page.Instructor Resources
For educators, McGraw-Hill Connect provides a wealth of instructor resources. These can be accessed by logging into your Connect account, selecting the “Library” tab, and then choosing “Instructor Resources” from the left-hand menu. Resources include presentation slides, instructor solution manuals, media files, and test banks.Learning Platform Support
The Connect platform itself is equipped with automated grading tools, an eBook, adaptive learning features, and engagement tools. This platform is easy to learn and use, and it offers flexible, accessible, and affordable options for students. It also provides actionable insights and measurable results to help educators optimize their teaching.Application-Based Activities
McGraw-Hill Connect includes highly interactive Application-Based Activities (ABAs) that challenge students to apply problem-solving skills and knowledge to realistic scenarios. These activities help students progress from basic concepts to complex problem-solving.ReadAnywhere App
The ReadAnywhere app allows students to access their course materials, including the eBook, SmartBook 2.0, and Adaptive Learning Assignments, on various platforms. This app auto-syncs across devices, enabling students to study anytime, anywhere. By leveraging these support options and resources, users of McGraw-Hill Connect can ensure a seamless and effective educational experience. McGraw-Hill Connect - Pros and Cons
Advantages of McGraw-Hill Connect
Enhanced Student Engagement
McGraw-Hill Connect is highly effective in boosting student engagement. It offers a variety of interactive features that make learning more engaging and fun. Students can complete practice assignments, work on problems, and receive immediate feedback, which keeps them actively involved in the learning process.
Personalized Learning
The platform includes tools like SmartBook, which provides a continually adaptive reading experience. SmartBook identifies and closes knowledge gaps by offering personalized learning resources, making study time more productive and efficient.
Time Efficiency for Instructors
Connect significantly reduces the time instructors spend on administrative tasks, allowing them to focus more on active learning experiences. Instructors can automate grading, set up scoring rubrics, and provide feedback more efficiently, freeing up time for more meaningful classroom activities.
Improved Student Outcomes
The use of Connect has been associated with improved final course grades and pass rates. Students using Connect show a 13-point improvement in pass rates and a higher percentage of students earning A or B grades compared to those not using the platform.
AI-Driven Feedback
McGraw-Hill has integrated AI into its writing assignment software, providing instant feedback on content, writing style, and originality. This helps students develop their writing skills and reduces the workload for instructors, especially in high-enrollment courses.
Accessibility and Flexibility
Connect offers anywhere/anytime mobile access, allowing students to complete assignments and access course materials from any device. This flexibility is particularly beneficial for online students and those with busy schedules.
Disadvantages of McGraw-Hill Connect
Cost
One of the significant drawbacks is the cost. Many users find the platform and associated textbooks to be expensive, especially since access is typically limited to a year and must be repurchased thereafter.
Technical Issues
Users have reported various technical issues, such as difficulties in setting up online access, problems with uploading student information, and occasional errors within the platform. These issues can be frustrating and time-consuming to resolve.
User Interface and Experience
Some users have criticized the user interface and user experience of McGraw-Hill Connect, describing it as cumbersome and sometimes counterintuitive. This can lead to prolonged study sessions and unnecessary stress for students.
Limitations in Functionality
Some features, such as the ability to copy text or use external reading functionality, are restricted, which can hinder students’ ability to take notes or research topics effectively.
Customer Support
There have been complaints about the customer support, with some users experiencing long wait times and multiple calls to resolve issues, which can be frustrating for both teachers and students.
In summary, while McGraw-Hill Connect offers numerous benefits in terms of engagement, personalized learning, and efficiency, it also comes with some notable drawbacks, including cost, technical issues, and user interface problems.
McGraw-Hill Connect - Comparison with Competitors
Comparison of McGraw-Hill Connect and Other AI-Driven Education Tools
Unique Features of McGraw-Hill Connect
- Adaptive Learning: McGraw-Hill Connect stands out with its adaptive learning tool, SmartBook 2.0, which personalizes learning by identifying knowledge gaps and focusing on concepts that require additional study. This feature continually adapts to individual student needs, helping to improve learning outcomes.
- Offline Access: The ReadAnywhere feature allows students to download and complete assignments without an internet connection, making it highly accessible.
- Integration and Automation: Connect integrates seamlessly with Learning Management Systems (LMS) like Canvas, enabling single sign-on, assignment-level linking, and gradebook sync. This simplifies the setup for both students and faculty and automates time-consuming tasks.
- Generative AI Tools: Recently, McGraw Hill introduced new generative AI tools, such as AI Reader and Writing Assistant, which provide real-time feedback and interactive support to enhance student engagement and learning.
Potential Alternatives
- Pearson MyLab:
- Pearson MyLab is another popular platform that offers adaptive learning and personalized instruction. It includes tools for assessing student performance and provides detailed reports to instructors. However, it may not offer the same level of offline access as McGraw-Hill Connect.
- MyLab also integrates with various LMS systems but might not have the same level of automation in grade syncing as McGraw-Hill Connect.
- Cengage MindTap:
- Cengage MindTap offers interactive learning content and adaptive quizzes. It provides instructors with analytics to track student progress but may lack the advanced generative AI tools recently introduced by McGraw-Hill Connect.
- MindTap also supports mobile access, but its offline capabilities are not as pronounced as those of McGraw-Hill Connect.
- WileyPLUS:
- WileyPLUS is an online learning environment that includes adaptive learning tools and real-time feedback. It integrates with LMS systems and provides detailed analytics for instructors.
- However, WileyPLUS may not offer the same level of personalized learning through generative AI as McGraw-Hill Connect’s new tools.
Engagement and Factual Accuracy
McGraw-Hill Connect’s strength lies in its ability to engage students through personalized and adaptive learning experiences. The platform’s focus on automating administrative tasks and providing insightful reports helps instructors manage their time more effectively and focus on teaching. While other platforms offer similar features, McGraw-Hill Connect’s recent integration of generative AI tools sets it apart in terms of innovation and student support.
In summary, McGraw-Hill Connect is a comprehensive tool that combines adaptive learning, offline access, and advanced AI features, making it a strong choice for educators seeking to enhance student engagement and learning outcomes. However, other platforms like Pearson MyLab, Cengage MindTap, and WileyPLUS offer alternative solutions that may better fit specific teaching styles or institutional needs.
McGraw-Hill Connect - Frequently Asked Questions
What is McGraw-Hill Connect?
McGraw-Hill Connect is a comprehensive course platform that helps instructors build and deliver courses in a personalized manner. It offers features like SmartBook 2.0, which creates cycles of questions focused on no more than five concepts at a time, making it easier for students to absorb information.
How does McGraw-Hill Connect integrate with Learning Management Systems (LMS)?
McGraw-Hill Connect seamlessly integrates with major Learning Management Systems such as Canvas, Blackboard, and D2L. This integration allows instructors to organize their courses in one convenient location and provides students with easy access to digital materials.
What features does McGraw-Hill Connect offer for instructors?
For instructors, McGraw-Hill Connect provides tools to automate time-consuming prep work, simplify the addition of instructors to any section, and offer easy-to-read analytics and reporting tools. It also supports auto-grading, which saves time and helps in tracking student performance.
Can students use McGraw-Hill Connect without an internet connection?
Yes, McGraw-Hill Connect’s ReadAnywhere feature allows students to download materials, take notes, and complete SmartBook 2.0 assignments without being connected to the internet. This ensures that students can work on their assignments anywhere, anytime.
How does McGraw-Hill Connect support student engagement and learning?
McGraw-Hill Connect includes adaptive study resources like SmartBook, which helps students be better prepared in less time. The platform transforms class time by moving from dull definitions to dynamic debates, and it provides students with digital materials at a discount through the inclusive access program.
What are the pricing options for McGraw-Hill Connect?
McGraw-Hill Connect does not offer a free plan. The pricing is custom and based on quotation. There are additional packages, such as the Plus Package, which costs $20 per student per course and includes additional features like remote proctoring and browser locking options.
How do I set up McGraw-Hill Connect with my Canvas course?
To set up McGraw-Hill Connect with your Canvas course, you need to follow specific instructions. New users must set up a Connect course with McGraw Hill and then link it with their Canvas course using provided video or PDF instructions. Returning users need to follow updated instructions for pairing their Canvas course using LTI Advantage in the new Connect experience.
What kind of analytics and reporting does McGraw-Hill Connect provide?
McGraw-Hill Connect offers detailed assignment reports that help instructors have a holistic view of class performance. These reports include time spent on assignments and highlight the most challenging concepts for the students.
Does McGraw-Hill Connect support single sign-on (SSO) and grade syncing?
Yes, McGraw-Hill Connect supports single sign-on (SSO), assignment-level linking, and gradebook sync. This simplifies the setup for students and faculty and includes features like automatic ‘0’ after the due date and re-sync at the student and assignment level.
Are there any additional tools or packages available with McGraw-Hill Connect?
Yes, McGraw-Hill Connect offers additional tools and packages, such as the Basic and Plus Packages with Proctorio features. The Basic Package is included at no additional cost, while the Plus Package is available for an extra $20 per student per course.
How does McGraw-Hill Connect ensure student progress is synchronized across devices?
McGraw-Hill Connect ensures that students’ progress is automatically synchronized across devices. This allows students to pick up where they left off, regardless of the device they are using.
McGraw-Hill Connect - Conclusion and Recommendation
Final Assessment of McGraw-Hill Connect
McGraw-Hill Connect is a comprehensive digital teaching and learning system that offers a range of features designed to enhance both the teaching and learning experiences in higher education institutions.
Key Features
Personalized Learning
McGraw-Hill Connect utilizes adaptive technology, particularly through its SmartBook 2.0 feature, which creates cycles of questions focused on no more than five concepts at a time. This helps students absorb information more effectively and identifies areas where they need more practice.
Accessibility and Flexibility
The platform allows students to download materials, take notes, and complete assignments offline via the ReadAnywhere feature, ensuring they can work on their tasks regardless of their internet connection. This feature, combined with automatic synchronization across devices, makes it easy for students to pick up where they left off on any device.
Course Management
Instructors can build and deliver courses in a personalized manner using a library of resources prepared by subject matter experts. The system also supports auto-grading, which significantly reduces the time instructors spend on grading, allowing more time for interactive and engaging classroom activities.
Integration and Support
McGraw-Hill Connect seamlessly integrates with major Learning Management Systems (LMS) such as Canvas, Blackboard, and D2L. It also offers single sign-on (SSO), assignment-level linking, and gradebook sync, simplifying the setup and use for both students and faculty.
Reporting and Insights
The platform provides detailed reports and insights that help instructors track class performance, time spent on assignments, and identify the most challenging concepts for their students.
Who Would Benefit Most
Instructors
Educators can benefit greatly from the auto-grading feature, the ability to build and customize courses, and the detailed reports that help them monitor student progress and adjust their teaching strategies accordingly.
Students
Students will find the adaptive learning resources, such as SmartBook 2.0, highly beneficial as they help in creating personalized study plans and highlighting key concepts. The offline access and synchronization features also enhance their study efficiency.
Overall Recommendation
McGraw-Hill Connect is a highly recommended tool for both educators and students in higher education. Its adaptive learning features, ease of use, and comprehensive reporting capabilities make it an invaluable resource for improving learning outcomes. The platform’s ability to integrate with major LMS systems and its offline access features add to its convenience and flexibility.
For institutions looking to enhance their digital learning environment, McGraw-Hill Connect offers a well-rounded solution that can help streamline course management, improve student engagement, and ultimately lead to better academic performance. The support and training provided by McGraw-Hill Education, including their Customer Experience Group, further ensure a smooth transition and ongoing assistance when needed.