Chargebee - Detailed Review
Finance Tools
Chargebee - Product Overview
Chargebee Overview
Chargebee is a comprehensive subscription management system that plays a crucial role in the finance tools category, particularly for businesses that rely on recurring revenue models.Primary Function
Chargebee’s primary function is to manage all aspects of the subscription lifecycle, including recurring billing, invoicing, and trial management. It helps businesses handle subscriptions efficiently, ensuring smooth operations from subscription creation to cancellation and everything in between.Target Audience
Chargebee’s target audience is diverse, but it primarily serves small to medium-sized businesses (SMBs) operating in B2B SaaS and ecommerce. However, it also caters to enterprises and supports other verticals such as e-learning, publications, and financial services. The company’s customer base includes businesses of all sizes, from startups to large enterprises, and spans globally across regions like the U.S., Europe, Asia, and more.Key Features
Here are some of the key features that make Chargebee a valuable tool for subscription-based businesses:Subscription Lifecycle Management
Create, manage, pause, cancel, reactivate, and extend subscriptions with ease. Handle upgrades and downgrades at any point in the billing cycle.Flexible Product Catalog
Manage multiple products and plans with various currencies, billing frequencies, add-ons, and metered charges. This helps maintain a neat and organized product catalog.In-App Purchase Management
Manage in-app purchases and the subscription lifecycle of mobile app users through integrations with iOS and Google SDKs, AppStore, and PlayStore.Trial Management
Customize trial periods, extend trials indefinitely, and automate trial ending reminder emails. Offer free or paid trials to attract customers.Automated Add-ons
Automatically include add-ons with specific plans during activation or changes, allowing for timely upsells.Contract Terms and Discounts
Negotiate custom pricing with longer contract periods, define lock-in periods, and include termination fees. Create and track one-time, unlimited, or time-defined coupons.Backdated Subscription Actions
Modify subscriptions retrospectively, generate backdated invoices, and account for churn in the correct month.Email Notifications and Segmentation
Trigger emails for subscription events, recurring payments, and customer retention to specific customer segments.Integration and Automation
Integrate with accounting software, automate reconciliation, and handle taxation to streamline financial operations. Overall, Chargebee is a versatile and comprehensive solution that helps businesses manage their subscription models efficiently, ensuring accurate billing, revenue recognition, and customer engagement. Chargebee - User Interface and Experience
User Interface
The user interface of Chargebee has received mixed reviews. On one hand, some users find the setup and initial use of Chargebee to be relatively straightforward. Chargebee boasts a usability score of 9.27/10, with users praising the simple and intuitive APIs that make setting up the platform fairly easy.
However, other users have reported that the interface can be “completely counterintuitive and painful to use,” describing it as “overly complex and poorly laid out.” This suggests that while the platform may be easy to set up initially, its overall usability can vary significantly depending on the user’s experience and the specific tasks they are performing.
Ease of Use
The ease of use is a critical aspect of any financial tool, and Chargebee has both positive and negative feedback in this regard. On the positive side, Chargebee provides 24/7 support, help documents, product walkthroughs, and API tutorials, which can significantly aid in getting started and resolving issues.
However, some users have expressed frustration with the platform’s usability, citing difficulties in performing essential tasks due to the interface’s complexity.
Overall User Experience
The overall user experience with Chargebee is also mixed. Many users appreciate the comprehensive features offered by Chargebee, such as automated billing processes, customizable customer portals, and support for multiple payment gateways. These features help streamline subscription management and billing workflows, which can be highly beneficial for finance teams.
However, there are notable drawbacks. Users have reported issues with reliability, including critical bugs that have resulted in data leaks and incorrect invoicing. Additionally, customer support has been a significant point of contention, with users describing long response times and unhelpful support interactions.
Customization and Automation
Chargebee does offer a high degree of customization and automation, which can enhance the user experience for those who can navigate the platform effectively. For instance, the platform allows for automated billing, customizable invoices, and the ability to manage complex billing workflows.
Conclusion
In summary, while Chargebee’s user interface and experience have some positive aspects, such as ease of setup and comprehensive features, they are also marred by issues of complexity, reliability, and customer support. This makes it important for potential users to carefully evaluate these factors based on their specific needs and expectations.
Chargebee - Key Features and Functionality
Chargebee Overview
Chargebee is a comprehensive recurring billing and subscription management tool that offers a wide range of features to streamline revenue operations for subscription-based businesses. Here are the main features and how they work, including the integration of AI.Recurring Billing and Subscription Management
Chargebee allows businesses to manage recurring billing and subscriptions seamlessly. This includes automated billing cycles, handling of one-time purchases, and support for various payment methods. The billing automation feature eliminates manual errors and the need for developer intervention, ensuring timely and accurate invoicing.Customizable Customer Portals
Chargebee provides customizable self-serve customer portals where customers can update their addresses, card details, change existing plans, add-ons, and upgrades. This empowers customers and reduces the workload on customer support teams.Scalable Product Catalog
The product catalog feature helps businesses maintain a lean and scalable catalog by mapping add-ons, charges, currency, and billing frequency to each plan. This facilitates the launch of new plans and pricing strategies quickly, opening up new revenue streams.Gift Subscriptions
Chargebee enables customers to send gift subscriptions easily, which can be claimed by recipients directly from their inboxes. This feature can be enhanced with seasonal discounts and coupons to boost sales.Mobile Subscriptions
Chargebee supports mobile-first businesses with secure, versatile, and customizable mobile-ready checkouts. This helps maximize conversions through in-app checkout solutions.Billing Automation and Customization
The billing automation feature allows businesses to set up custom billing logic, including specific billing dates and tax-compliant invoices. This ensures that invoices are detailed and reflect the brand’s identity, providing customers with clear line items and tax details.AI-Driven Integrations
Chargebee can be integrated with AI tools to enhance its functionality.Automated Payment Workflows
Integrating Chargebee with AI platforms like Beam AI allows businesses to automate payment workflows, including recurring billing cycles, subscription management, and data extraction. AI agents handle these tasks, reducing errors and enhancing efficiency.Predictive Analytics and Customer Insights
By connecting Chargebee with AI tools through platforms like Latenode, businesses can leverage predictive analytics to forecast churn rates and customer lifetime value. This helps in making informed decisions and proactively offering discounts or promotions to retain customers.Personalized Customer Experience
AI-driven recommendations can be implemented to tailor messages and offers based on customer behavior, enhancing the overall customer experience. AI chatbots can also provide instant responses to customer inquiries about billing, plans, and account management.Smart Invoicing
AI can analyze payment patterns to adjust the invoicing cycle and send reminders to customers about their bills, ensuring timely payments and reducing late payments.Receivables and Collections
Chargebee Receivables is an accounts receivable platform that automates the receivables and collections process. It provides a unified AR view through a comprehensive dashboard, showing total outstanding amounts, promise-to-pay details, and client disputes. The platform also supports role-based access and integrations with ERP, CRM, and accounting systems to create a connected tech stack.Custom Features and Entitlements
The Features API in Chargebee allows businesses to define various features offered as part of their product line and the entitlements associated with items and subscriptions. This helps in managing the different features available to customers based on their subscriptions.Conclusion
In summary, Chargebee is a powerful tool that streamlines recurring billing, subscription management, and revenue operations, while integrating AI to enhance automation, predictive analytics, and customer engagement. These features collectively help businesses optimize their financial operations, reduce errors, and drive strategic growth. Chargebee - Performance and Accuracy
Evaluating Chargebee in Finance Tools
Evaluating the performance and accuracy of Chargebee in the finance tools category involves examining its features, user feedback, and identified limitations.
Key Features and Performance
Chargebee is renowned for its extensive feature set in subscription management. It supports various pricing models such as flat fees, per unit, tiered, and more, which can be highly beneficial for businesses needing flexible billing configurations.
- Revenue Recognition and Compliance: Chargebee automates revenue recognition and ensures compliance with standards like ASC 606 and GDPR. This helps in streamlining financial processes and maintaining regulatory adherence.
- Global Expansion: The platform supports multiple payment methods, currencies, and tax rules, making it suitable for businesses expanding globally.
- Integrations: Chargebee offers a wide range of integrations with various business functions like finance, e-commerce, reporting, and customer support, which can enhance operational efficiency.
Accuracy and Reliability
While Chargebee has several strengths, there are some areas where its accuracy and reliability have been questioned:
- Bugs and Reliability Issues: Users have reported encountering critical bugs that affected data integrity and reliability. These issues include deleted payment data, data leaks, and bugs in released features.
- User Interface and Usability: The platform’s user interface has been criticized for being counterintuitive and overly complex, which can lead to errors and decreased productivity.
Limitations and Areas for Improvement
Several limitations have been identified:
- Limited Customization in Invoicing: Chargebee offers limited flexibility in generating and customizing invoices. For example, adding logos or custom elements to invoice PDFs is only available in early access, and there are restrictions on editing invoice line items.
- Revenue Recognition Customization: The revenue recognition module lacks customization options, which can be problematic for businesses with unique revenue models or complex subscriptions.
- Data Handling Limitations: Chargebee has constraints in handling high volumes of data, such as bulk upload limits and report row limits, which can be restrictive for large-scale transactions.
- Customer Support: Users have reported poor customer support, including long response times and unhelpful answers, which can impact the overall user experience and accuracy in resolving issues.
Financial Accuracy and Billing Practices
Financial accuracy is a critical aspect, but Chargebee has faced some issues here as well:
- Unexpected Fees: Some users have reported unexpected fees and a lack of transparency in billing practices, which can lead to financial discrepancies and mistrust.
- Overage Fees: While the platform does provide clear overage fee structures (e.g., 0.75% overage rate for amounts exceeding $100,000 in the Performance Plan), the lack of clear communication about these fees has been a point of contention.
Conclusion
In summary, while Chargebee offers a feature-rich platform for subscription management and billing, it faces challenges in terms of reliability, user interface usability, and customization options. Addressing these limitations, particularly in bug resolution, user interface simplification, and enhancing customization capabilities, would significantly improve its performance and accuracy.
Chargebee - Pricing and Plans
Chargebee Pricing Overview
Chargebee, a comprehensive subscription billing and revenue management platform, offers a structured pricing model that caters to businesses of various sizes and needs. Here’s a detailed outline of their pricing structure, including the different tiers, features, and any free options available.Pricing Tiers
Starter Plan (or Rise Plan)
- This introductory tier is priced at $249 per month.
- It supports businesses with up to $600,000 in annual revenue, with an additional 0.6% charge on overage revenue.
- Features include:
- 10 user accounts
- Unlimited payment gateways
- Multiple tax regions
- SaaS metrics
- Integrations with Xero, Quickbooks, Salesforce, and Avalara.
Scale Plan
- Priced at $549 per month.
- Supports businesses with up to $900,000 in annual revenue, with an additional 0.9% charge on overage revenue.
- Includes all features from the Rise Plan, plus:
- 25 user accounts
- Advanced user invoices
- Custom user roles
- Multiple payment methods
- Multiple tax profiles
- Priority phone support
- Integrations with NetSuite and Sage Intacct.
Enterprise Plan (Custom Pricing)
- This tier is designed for larger businesses with unique requirements.
- Pricing is custom and requires negotiations with the sales team.
- Features include:
- Advanced reporting and analytics
- Multi-Entity support
- Custom domains for white-labeling
- Priority customer support
- Additional integrations and functionalities may incur extra costs.
Free Options
Chargebee for Startups
- This plan is free for early-stage companies until they reach their first $50,000 in revenue.
- It provides a limited set of features to help startups get started with their subscription billing needs.
Zero-Dollar Plans
- Chargebee allows you to create zero-dollar or zero-cost plans for your customers.
- This can be useful for offering free trials or free plans. To set this up, you simply create a new plan with a price of 0 dollars in the product catalog.
Additional Features and Flexibilities
- Calendar Billing: Allows for flexible billing dates, including specific dates, quarterly billing, or custom billing cycles.
- Custom Pricing: Enables sales teams to quote custom prices for unique subscription offerings.
- Trial Management: Facilitates the management of free or paid trials, including extensions and engagement emails.
- Grandfathering Support: Allows you to maintain previous pricing for existing customers even when you change your pricing plan for new customers.
Chargebee - Integration and Compatibility
Chargebee Overview
Chargebee, a comprehensive billing and subscription management platform, integrates seamlessly with a wide array of tools and platforms, ensuring compatibility and efficiency across various business needs.eCommerce Platforms
Chargebee supports integrations with popular eCommerce platforms such as Shopify, BigCommerce, WooCommerce, Wix, Squarespace, Magento, and Neto. This allows businesses to manage their online stores and subscription services from a unified dashboard.Accounting and Finance Tools
Chargebee integrates with several accounting software solutions, including Xero, QuickBooks, Sage Intacct, and Oracle NetSuite. These integrations automate the syncing of invoices, payments, and related financial data, simplifying the accounting process.Other Business Tools
Chargebee offers pre-built integrations with various business tools across different categories:CRM and Support
Integrations with CRM systems like Freshdesk and Zendesk help in managing customer relationships and support tickets.Analytics
Chargebee can be integrated with analytics tools to analyze financial data and customer behavior.Email Marketing
Integrations with email marketing tools enable better customer engagement.Payment Gateways
Chargebee supports multiple payment gateways to facilitate secure and diverse payment options.Mobile and App Store Integrations
For businesses offering in-app subscriptions, Chargebee supports integrations with both the Apple App Store and Google Play Store. These integrations allow for the management of in-app subscription products, with Chargebee handling the subscription state based on notifications from the respective stores.Usage-Based Billing
Chargebee also integrates with tools like m3ter, which enables the implementation of highly configurable usage-based pricing models. This integration allows businesses to charge customers based on their usage, rather than a fixed subscription fee. The m3ter integration uses webhooks to synchronize data and automate billing processes.Setup and Configuration
To set up these integrations, users can access the Apps section within the Chargebee dashboard, where they can find detailed information about each integration, including features, benefits, and setup instructions. This makes it easy to automate billing, manage subscriptions, and engage with customers more effectively.Conclusion
Overall, Chargebee’s extensive integration capabilities ensure that it can be seamlessly integrated into various business ecosystems, enhancing operational efficiency and customer management. Chargebee - Customer Support and Resources
When You Need Support
When you need support or additional resources for Chargebee, a subscription billing and payment software, there are several options available to you.
Customer Support
Chargebee offers multiple avenues for customer support:
- You can interact with their AI bot, IRIS, which is accessible through the support portal and within the Chargebee app. IRIS provides access to documents, FAQ articles, and the ability to create support tickets.
- For further assistance, you can email Chargebee’s support team directly.
- For paid plans, Chargebee also offers live chat support and a request-a-callback option.
Documentation and Guides
Chargebee provides extensive documentation to help you get the most out of their platform:
- The Chargebee Docs include comprehensive guides, tutorials, and resources covering every aspect of the software, from integration and subscription management to billing and invoicing.
- You can find detailed API documentation, Chargebee JS docs, and tutorials that help you integrate and manage your subscriptions efficiently.
Community and Forums
Chargebee has a community forum where you can discuss use cases and other requirements with other customers. This forum is a valuable resource for sharing experiences and finding solutions from peers who may have encountered similar issues.
Help Desk Integrations
Chargebee allows you to integrate with various help desk tools, which can boost your support team’s productivity. These integrations enable your support team to quickly view customer subscription details, analyze issues, and deliver solutions faster.
Additional Resources
- Chargebee offers a self-service customer portal that allows your customers to manage their accounts, upgrade or downgrade memberships, change billing information, and more. This reduces the need for direct customer support.
- The platform also includes automated invoicing, dunning management, and customized payment pages, all of which can be managed through the user-friendly interface.
By leveraging these support options and resources, you can effectively manage your subscription billing and payment processes with Chargebee.
Chargebee - Pros and Cons
Advantages of Chargebee
Chargebee offers several significant advantages that make it a valuable tool for businesses, especially those with subscription-based models.Extensive Feature Set
Chargebee provides a wide range of features for subscription management, including dunning management, one-time invoicing, and atomic pricing pages. These features help streamline billing processes and offer greater control over subscription management.Strong API and Integrations
Chargebee has robust API and integration capabilities, making it easy to integrate with various payment gateways, accounting software, and CRMs. This simplifies the tech stack and enhances operational efficiency.Global Reach
Chargebee supports multiple currencies and tax laws, making it ideal for businesses with international operations. It helps manage subscriptions and revenue operations across different regions.Automation of Accounting Processes
Chargebee automates accounting processes, reducing manual labor and eliminating paperwork. It stores all accounting data in one place, making it easy to access, generate reports, and manage accounts payable and receivable.AI-Powered Retention Tools
Chargebee Retention uses AI to personalize offers and streamline the cancellation process, helping to retain customers more effectively. This feature generates high-performing offers quickly, adapting to customer dynamics without delays.Free Trial
Chargebee offers a free trial, allowing businesses to test the platform before committing to a paid plan. This is particularly beneficial for small startups or businesses with limited budgets.Disadvantages of Chargebee
Despite its advantages, Chargebee also has several drawbacks that businesses should consider.High Cost
Chargebee’s pricing structure can be prohibitively expensive, especially for small businesses or startups. The costs can escalate quickly as the number of invoices processed increases or when additional features are added.Steep Learning Curve
The comprehensive feature set of Chargebee can result in a steep learning curve for new users. Extensive training may be required, which can be time-consuming and resource-intensive.Limited Customization and Reporting
Chargebee has limitations in terms of customization, particularly for businesses with very specific, non-standard billing models. Additionally, the reporting capabilities are sometimes found to be limited, making it difficult to generate customized reports or handle multiple currencies.Poor Customer Support
Many users have reported issues with Chargebee’s customer support, including delayed response times, unhelpful answers, and poor communication. This can be a significant deterrent for businesses that rely on timely assistance.Integration and Scalability Issues
Some businesses have experienced integration challenges and limited scalability with Chargebee. This can be particularly problematic for businesses with rapid growth or fluctuating customer bases.Bugs and Reliability Concerns
There have been reports of critical bugs affecting the reliability of Chargebee, such as data leaks and incorrect invoicing. This suggests a need for better quality assurance and testing.Unexpected Fees and Billing Issues
Users have reported unexpected fees and a lack of transparency in billing practices. This can lead to financial issues and mistrust in the platform.Tedious Product Catalog Updates
Updating the product catalog, especially when transitioning to a new version of Chargebee, can be a cumbersome process. By considering these pros and cons, businesses can make informed decisions about whether Chargebee aligns with their specific needs and operational requirements. Chargebee - Comparison with Competitors
When considering finance tools in the subscription billing and management category, Chargebee is a prominent player, but it may not be the best fit for every business. Here are some key competitors and their unique features:
Stripe
Stripe is a highly popular alternative to Chargebee, known for its comprehensive payment processing and subscription management capabilities. Here are some of its standout features:- Integrated Payment Processing: Stripe offers an all-in-one platform for both payment processing and subscription management, making it ideal for businesses seeking a unified solution.
- Customization: Stripe’s developer-friendly approach provides superior customization options through its flexible API and SDKs.
- Global Support: It offers 24-hour global support, which is beneficial for businesses operating across different time zones.
- Cost-Effective: Unlike Chargebee, Stripe does not have fixed monthly fees for recurring payments, making it a cost-effective option for small businesses.
Recurly
Recurly is another strong competitor, particularly for businesses with complex recurring billing needs.- Revenue Insights: Recurly provides advanced analytics and revenue optimization tools, offering deeper insights into churn and subscription metrics compared to Chargebee.
- Dunning Management: Recurly’s dunning system is highly effective at recovering revenue by automatically retrying payments and alerting customers.
- Customer Support: It offers superior customer support and detailed insights into subscriber activities.
Sage Intacct
Sage Intacct is a financial-focused alternative that excels in advanced financial management.- Unified Financial Management: Sage Intacct offers a unified platform for core financials, advanced financial management, and reporting, eliminating the need for separate systems.
- Deep Financial Features: It includes features like accounts payable/receivable, cash management, and fixed asset management, making it perfect for meticulous financial management.
- Scalability: Sage Intacct is designed to scale with businesses of all sizes, offering industry-specific solutions.
Zoho Billing
Zoho Billing is a budget-friendly option, especially for businesses already using the Zoho suite.- Cost-Effectiveness: Zoho Billing starts at a significantly lower price point than Chargebee, making it an affordable solution for small and medium-sized enterprises (SMEs).
- Zoho Ecosystem Integration: It integrates seamlessly with other Zoho products, enhancing workflow efficiency and data synchronization.
- Feature Set: Zoho Billing includes multi-currency support, advanced reporting, and analytics, making it a strong competitor in terms of features.
Maxio
Maxio, formerly Chargify and SaaSOptics, is a feature-rich platform for complex subscriptions and high-growth businesses.- Advanced Billing Features: Maxio manages complex billing scenarios with features like revenue recognition and supports multiple currencies, which may surpass Chargebee’s offerings in complexity and depth.
- Scalability: It is designed to support businesses as they scale, efficiently handling large volumes of subscribers and complex billing processes.
- Customization Options: Maxio provides more opportunities for customization compared to Chargebee, allowing businesses to tailor the platform to their specific needs.
Zuora
Zuora is a prominent subscription management and revenue automation tool, especially fitting for enterprise scalability.- Collaborative Platform: Zuora lets you bill both recurring and one-time customers, manage subscriptions, and track customer data and behavioral patterns.
- Multi-Channel Management: It manages invoices, sales channels, and supports various payment methods, including card payments and other payment gateways.
- Integration with Third-Party Tools: Zuora integrates well with tools like Salesforce, combining the functions of ERP and CRM systems.
Chargebee’s Unique Features
While these competitors offer compelling alternatives, Chargebee has its own set of unique features:- Full-Lifecycle Solution: Chargebee is a complete revenue suite that automates key lifecycle processes like accounting, collections, and reporting.
- Multiple Payment Providers: It supports over 25 payment providers out-of-the-box, including Stripe, Adyen, and Braintree.
- Flexible Pricing Models: Chargebee allows for multiple pricing models, billing periods, and payment gateways, giving businesses the flexibility to build their subscription workflow as needed.
Chargebee - Frequently Asked Questions
Here are some frequently asked questions about Chargebee, along with detailed responses to each:
1. Does Chargebee offer a free plan?
Yes, Chargebee does offer a free plan. The Starter Plan is free and ideal for startups, allowing you to manage your billing and subscriptions without any monthly fees for the first $250,000 of cumulative billing. After that, it charges 0.75% on billing thereafter.
2. What are the different pricing plans available in Chargebee?
Chargebee offers several pricing plans:
- Starter Plan: Free for the first $250,000 of cumulative billing, then 0.75% on billing thereafter.
- Launch Plan: $0/month, but this seems to be an outdated reference; the current structure includes a Performance Plan.
- Performance Plan: $599 per month for up to $100,000 of billing per month, then 0.75% on billing thereafter.
- Rise Plan and Scale Plan: These plans were mentioned in some sources but appear to be outdated; the current main plan is the Performance Plan.
- Enterprise Plan: Custom pricing based on your specific requirements.
3. How does Chargebee handle recurring billing and subscriptions?
Chargebee provides a robust and flexible billing system that enables recurring billing at periodic intervals. You can create plans with specific features, add-ons, and charges that your customers can subscribe to. The system supports various billing frequencies such as daily, weekly, monthly, and yearly, and you can define custom frequencies as well.
4. Can I manage multiple subscriptions and add-ons in Chargebee?
Yes, you can manage multiple subscriptions and add-ons in Chargebee. A single customer can have multiple subscriptions associated with a single plan or multiple plans, each with its own set of add-ons and charges. This allows for flexible and detailed billing line items.
5. Does Chargebee support different payment methods and gateways?
Yes, Chargebee supports various payment methods and gateways. You can configure merchant accounts and payment gateways like PayPal to process payments. Chargebee also supports direct debit payments through networks such as ACH in the USA, BACS in the UK, and SEPA in Europe.
6. How does Chargebee handle taxes and accounting?
Chargebee allows you to configure tax profiles for your plans, so you can apply the appropriate taxes during invoicing. It also integrates with accounting applications like Xero and QuickBooks, helping you track product-specific sales and revenue from an accounting perspective.
7. Can customers manage their own subscriptions in Chargebee?
Yes, Chargebee has a Customer Portal feature that allows customers to make changes to their subscriptions, update their account information, billing and shipping addresses, and change their subscription plans. This provides a user-friendly interface for customers to manage their subscriptions independently.
8. Does Chargebee support one-time transactions?
Yes, Chargebee supports one-time transactions in addition to recurring billing. You can track payments made via various methods, including bank transfers and checks, and reconcile invoices within the system.
9. How does Chargebee handle chargebacks and refunds?
Chargebee helps initiate authorizations, captures, and refunds on your behalf with payment gateways. However, it does not handle the money directly; the settlement happens directly between the payment gateway and your merchant account. Chargebee also supports the management of chargebacks, which are handled through the payment gateway and merchant account.
10. Can I customize the billing frequencies and price points in Chargebee?
Yes, you can customize billing frequencies and price points in Chargebee. You can define multiple price points for each plan based on different currencies and billing frequencies. This flexibility allows you to create plans that cater to various geographies and business needs.