
Darktrace - Detailed Review
Finance Tools

Darktrace - Product Overview
Darktrace Overview
Darktrace is a leading provider of AI-driven cybersecurity solutions, and while it may not be categorized strictly under ‘Finance Tools,’ its products are highly relevant and widely used across various industries, including financial institutions.
Primary Function
Darktrace’s primary function is to provide proactive cyber resilience through its AI-powered security platform. This platform uses self-learning AI to detect, analyze, and respond to cyber threats in real-time, protecting organizations from unknown and novel threats across cloud, network, endpoint, and other digital environments.
Target Audience
Darktrace’s solutions are designed for a broad range of customers, including:
- Large enterprises
- Small and Medium-Sized Enterprises (SMEs)
- Government agencies
- Financial institutions
- Healthcare organizations
- Technology companies
- Retailers and e-commerce businesses
- Critical infrastructure providers
- Managed Security Service Providers (MSSPs)
- Educational institutions
Key Features
- AI-Driven Threat Detection: Darktrace uses a unique Self-Learning AI engine that learns the normal behavior of an organization’s network, cloud, and other environments to identify and mitigate threats autonomously.
- Real-Time Threat Response: The platform provides real-time detection and response capabilities, including autonomous defense through Darktrace Antigena, which can neutralize threats without human intervention.
- Comprehensive Security: Darktrace offers a suite of products that secure various aspects of an organization’s digital environment, including cloud, network, operational technology (OT), endpoints, and identities.
- Continuous Monitoring: The platform continuously monitors and analyzes all connections and activities within an organization’s environment to create a full picture of potential attack paths and threats.
- Automated Incident Investigations: Darktrace’s Cyber AI Analyst automates the investigation of alerts, completing investigations at scale and speed, often within minutes of an initial alert.
- Integration with Existing Infrastructure: Darktrace’s solutions seamlessly integrate with existing security infrastructures, enhancing overall security posture without disrupting current systems.
Overall, Darktrace’s AI-driven cybersecurity solutions are designed to provide proactive and adaptive security measures that help organizations stay ahead of cyber threats.

Darktrace - User Interface and Experience
User Interface of Darktrace
The user interface of Darktrace, particularly in its AI-driven cybersecurity products for the finance sector, is designed to be intuitive and user-friendly, ensuring that security teams can effectively monitor and respond to cyber threats.
Intuitive Interface
Darktrace provides a clear and straightforward interface that offers complete visibility of the organization’s dynamic workforce and digital systems. This includes visibility across cloud, SaaS, IoT, endpoint devices, email, and traditional network environments.
Ease of Use
The platform is built to be easy to use, even for those without extensive technical backgrounds. It automates many processes, such as threat detection and response, which reduces the need for manual intervention. For instance, Darktrace’s AI can automatically investigate 100% of security leads, producing detailed reports and dynamic situational dashboards that help security teams quickly grasp the situation and take necessary actions.
Real-Time Monitoring and Alerts
The interface allows for continuous real-time monitoring of network activity, detecting unusual behavior and alerting security teams to potential threats. This real-time monitoring is crucial for identifying and responding to emerging malicious activities, such as zero-day exploits, insider threats, and machine-speed ransomware.
Automated Response
Darktrace’s AI-driven response tools enable automated responses to common threats, which can isolate compromised systems, block malicious traffic, and alert security teams for further action. This automation helps in mitigating and resolving security incidents promptly, minimizing the time and effort required from security personnel.
Technical Support
Darktrace also provides strong technical support as part of its service. Customers are assigned senior analysts with deep knowledge of security event analysis and the product itself, ensuring that any issues are addressed efficiently and effectively.
Overall User Experience
The overall user experience is enhanced by the platform’s ability to integrate seamlessly with various systems, including Single Sign-On (SSO) and Active Directory (AD), providing unified visibility and coverage across the entire identity landscape. This integration ensures that user actions are continuously monitored for suspicious behavior, and any anomalies are quickly identified and addressed.
In summary, Darktrace’s user interface is designed to be intuitive, easy to use, and highly effective in monitoring and responding to cyber threats in real-time, making it a valuable tool for financial institutions to protect their sensitive data.

Darktrace - Key Features and Functionality
Darktrace Overview
Darktrace, a leading AI-driven cybersecurity solution, offers several key features that are particularly beneficial for financial institutions. Here are the main features and how they work:
Self-Learning and Adaptability
Darktrace’s AI is self-learning, meaning it continuously learns the normal behavior of an organization’s network, devices, and users without the need for pre-defined rules or signatures. This is achieved through unsupervised machine learning techniques, including neural networks, clustering methods, and Bayesian probabilistic methods. This adaptability allows Darktrace to identify anomaly activity and detect new or zero-day attacks that traditional systems might miss.
Enhanced Threat Detection
Darktrace’s AI detects threats by analyzing real-time network activity and identifying patterns that deviate from normal behavior. Unlike supervised machine learning that relies on historical attack data, Darktrace’s unsupervised approach can detect insider threats and novel attacks. This anomaly-based detection ensures that the system is not limited to known attack profiles.
Automated Response
The Autonomous Response feature enables Darktrace to take immediate action in response to detected threats. This can include isolating compromised systems, blocking malicious traffic, and alerting security teams. This automated response reduces the time it takes to mitigate an attack, ensuring minimal disruption to business operations.
Improved Fraud Detection
Darktrace’s AI can analyze transaction data to detect unusual patterns that may indicate fraudulent activity. This is particularly useful in preventing banking cyber-attacks and reducing financial losses due to fraud. By monitoring transaction patterns in real-time, Darktrace can identify and flag suspicious activities promptly.
Scalability
Darktrace’s AI systems are highly scalable, capable of handling large volumes of data and adapting to new threats. This scalability makes them ideal for financial institutions with extensive and complex IT infrastructures. The system can easily expand to cover various aspects of the digital ecosystem, including cloud, SaaS, IoT, endpoint devices, email, and traditional networks.
Threat Visualizations and Analytics
Darktrace provides comprehensive threat visualizations and analytics, giving security teams complete visibility into the digital environment. This includes tracking the full scope of every incident across different domains such as email, network, cloud applications, endpoint devices, and Operational Technology (OT). This visibility helps in making informed decisions and taking targeted actions.
Compliance Support
Darktrace supports financial services organizations in complying with various regulations such as the CPPA, GDPR, NYDFS 500, and more. By ensuring that the organization’s data and digital systems are protected in accordance with these regulations, Darktrace helps maintain compliance and reduces the risk of regulatory penalties.
Integration Capabilities
Darktrace has an open architecture that allows seamless integration with other security tools and platforms, such as CrowdStrike. This integration extends the visibility and response capabilities of Darktrace, enabling it to ingest alerts from other systems and provide a more comprehensive security posture. For example, integrating with CrowdStrike Falcon® brings rich, host-level context to AI detections and investigations.
Conclusion
In summary, Darktrace’s AI-driven product offers advanced threat detection, automated response, improved fraud detection, scalability, and comprehensive analytics, all of which are crucial for protecting financial institutions from a wide range of cyber threats.

Darktrace - Performance and Accuracy
Performance
Darktrace’s AI-driven cybersecurity platform is renowned for its ability to provide comprehensive coverage across various network types, including on-prem, virtual, cloud, and hybrid networks, as well as remote worker endpoints, OT devices, and Zero Trust Network Architecture (ZTNA).
Full Visibility
The platform offers full visibility into network activity, analyzing every connection, device, identity, and attack path for unusual behavior. This includes both decrypted and encrypted traffic analysis, which is crucial for detecting sophisticated threats.
Automated Response
Darktrace’s Cyber AI Analyst can automate investigations and responses to threats, significantly reducing triage time by an average of 92%. This automation helps in containing and disarming threats in real time based on the context of the environment.
Scalability
The AI system can scale easily to handle large volumes of data, making it suitable for financial institutions with extensive and complex IT infrastructures.
Accuracy
The accuracy of Darktrace’s system is enhanced by its Self-Learning AI, which continuously learns from real-time network activity to detect anomalies.
Anomaly-Based Detection
Unlike traditional systems that rely on threat intelligence or signatures, Darktrace’s AI detects threats based on anomalies in the network behavior. This approach helps in identifying previously unseen threats without relying on pre-existing threat intelligence.
High Detection Accuracy
Darktrace has been reported to increase threat detection accuracy by 90% in some customer environments. The AI continually tunes itself to improve detection accuracy, reducing the need for manual tuning and minimizing alert fatigue.
Limitations and Areas for Improvement
While Darktrace offers significant benefits, there are some limitations and areas to consider:
High Implementation Costs
Implementing Darktrace can be costly, which may be a barrier for smaller financial institutions. The initial investment in hardware, software, and skilled personnel can be substantial.
False Positives
During the initial learning period, the system may generate false positives or false negatives, which can lead to unnecessary alarms or missed threats. However, the AI continually improves its accuracy over time.
Dependence on Data Quality
The accuracy of the AI system relies heavily on the quality and quantity of the data it is trained on. Inaccurate or insufficient data can lead to incorrect threat assessments and responses.
Ethical Concerns
There are ethical concerns related to privacy and the potential misuse of AI in cybersecurity. Financial institutions must ensure that the AI systems are used responsibly and transparently.
Complexity of Implementation
The complexity of implementing and using Darktrace effectively can be a challenge. It may take time for the system to fully understand normal network behavior and detect anomalies accurately.
In summary, Darktrace’s AI-driven cybersecurity platform offers high performance and accuracy in detecting and responding to threats within the finance sector. However, it is important to consider the potential limitations, such as high implementation costs, the possibility of false positives, and the need for high-quality data. Addressing these areas can help in maximizing the benefits of the platform.

Darktrace - Pricing and Plans
The Pricing Structure of Darktrace
The pricing structure of Darktrace, a leader in AI-driven cyber security, is varied and based on several factors, including the number of users, devices, and the specific features required.
Darktrace Employee Suite
This suite is divided into two main plans: Standard and Premium.
Standard
This plan includes protection for Email, SaaS, and Zero Trust. It covers various services such as Microsoft 365, Google Workspace, Salesforce, and more. The pricing varies by the number of users:
- 1-50 users: $3,300
- 51-150 users: $9,800
- 151-300 users: $19,500
- 301-500 users: $32,500
- 501-750 users: $48,800
Premium
This plan adds Endpoint protection on top of the Standard plan features. It includes detection, investigation, and response for Endpoint devices. The pricing is similarly tiered based on user count:
- 1-50 users: $3,300
- 51-150 users: $9,800
- 151-300 users: $19,500
- 301-500 users: $32,500
- 501-750 users: $48,800
Darktrace Infrastructure Suite
This suite also has Standard and Premium plans, focusing on protecting business infrastructure.
Standard
Covers cloud, SaaS, and network protection. Pricing varies by user and device count, but specific figures are not detailed in the sources provided.
Premium
Adds critical detection, investigation, and response for Endpoint devices on top of the Standard plan features. Again, pricing is tiered but specific figures are not provided in the sources.
AWS Marketplace Plans
On the AWS Marketplace, Darktrace offers the following plans based on bandwidth and the number of hosts:
- 30-day Trial: A free Proof of Value (POV) trial.
- Small: Up to 300 Mbps of average bandwidth, covering 200 hosts, costs $30,000 per year.
- Medium: Up to 2 Gbps average bandwidth, covering 1,000 hosts, costs $60,000 per year.
- Large: Up to 5 Gbps average bandwidth, covering 10,000 hosts, costs $100,000 per year.
General Pricing Insights
- The average annual cost for Darktrace software is around $55,385, with prices ranging from a minimum of $15,000 to a maximum of approximately $265,000 depending on the specific needs and scale of the organization.
Free Options
- Darktrace offers a free 30-day virtual trial, known as a “Proof of Value” trial, which allows new customers to experience the value of their cyber defense technology within their own digital environments without any upfront cost.

Darktrace - Integration and Compatibility
Darktrace Overview
Darktrace, an AI-driven cybersecurity solution, is highly versatile and integrates seamlessly with a wide range of tools and platforms, making it a comprehensive security option for financial and other organizations.
Platform and Cloud Integrations
Darktrace integrates with various cloud services, including AWS, GCP, and Azure. For example, it can detect and respond to cloud-based threats across AWS services such as EC2 and EKS, and monitor administrative and resource management activities.
Additionally, Darktrace works with Google Workspace, allowing it to detect threats in Gmail and monitor user activity, user management, file creation, and administrative events across Google Workspace apps.
Security Information and Event Management (SIEM) Systems
Darktrace can be integrated with several SIEM systems, including Elastic Security, InsightIDR, and LogRhythm. These integrations enable the analysis, correlation, and visualization of Darktrace AI Analyst incidents and model breach alerts within these SIEM platforms.
Security Orchestration, Automation, and Response (SOAR) Tools
It supports integration with SOAR tools like Cortex XSOAR, FortiSOAR, and InsightConnect. These integrations allow for the orchestration of actions triggered by Darktrace alerts using custom playbooks, automating responses to threats and enhancing incident response.
Endpoint and Network Security
Darktrace integrates with endpoint security solutions such as Carbon Black and Crowdstrike Falcon, enriching its AI decision-making with alerts from these platforms. It also works with network security tools, allowing for the deployment of virtual sensors in environments like Nutanix, and integrating with Microsoft Cloud App Security and the Microsoft Defender suite.
Identity and Access Management (IAM) Systems
Integrations with IAM systems like Okta and Duo enable Darktrace to detect and respond to threats across the organization, leveraging IAM data to enhance security measures.
Workflow and Ticketing Systems
Darktrace can integrate with workflow and ticketing systems such as Jira, allowing the creation of Jira issues for AI Analyst incidents, model breaches, and system health alerts. This facilitates smoother incident management and tracking.
Compliance and Data Protection
For financial institutions, Darktrace supports compliance with regulations such as CPPA, GDPR, and NYDFS 500. It provides real-time security insights to platforms like Commvault, helping organizations respond to threats and reduce the impact on their data.
Custom Integrations
Darktrace’s open architecture makes it easy to integrate with any cloud, SIEM, SOAR, VPN, or other security tools. Custom integrations are available upon request, ensuring that Darktrace can adapt to the specific needs of any organization.
Conclusion
In summary, Darktrace’s extensive integration capabilities make it highly compatible across various platforms, devices, and security tools, providing comprehensive cybersecurity protection tailored to the diverse needs of financial and other organizations.

Darktrace - Customer Support and Resources
Support Options for Darktrace Customers in the Finance Sector
When using Darktrace’s AI-driven cybersecurity products, particularly in the finance sector, customers have access to a comprehensive range of support options and additional resources.
Standard Support Services
Darktrace provides all customers with standard support services, which include:
- Helpdesk: Available 24/7, customers can raise support tickets and receive assistance from technical support personnel through the Customer Portal or via telephone hotline.
- Software Updates: Regular updates to ensure the software remains current and secure.
- Hardware Support: Assistance for any hardware-related issues associated with the Darktrace products.
- Health Checks and System Diagnostics: These services help in maintaining the health and integrity of the system, requiring Call Home to be active.
Additional Support Service Options
Customers can choose from various support service options to meet their specific needs:
- Ask the Expert: This option allows customers to request assistance on live threat investigations directly from the Darktrace UI or via the Customer Portal. It requires Call Home to be active for analytical investigations.
- 24/7 Proactive Threat Notification: Customers can opt for automatic alerts when significant and high-impact anomalies are detected by the software. This service also requires Call Home to be active.
Support Availability
- Email or Online Ticketing Support: Customers can raise support tickets through the Customer Portal, with a response SLA of 4 hours.
- Phone Support: Available 24 hours a day, 7 days a week. Customers must have a Customer Portal account and pass authentication checks to receive telephone support.
- Onsite Support: Available at an extra cost, which can be arranged if remote support is insufficient.
Customer Portal
The Customer Portal is a central resource where customers can manage their support tickets, access support guides, and find other relevant information. It is available in English and requires customers to authenticate their accounts to access the support services.
Remote Diagnostics and Support
Darktrace may initiate remote diagnostics using electronic remote support tools to resolve issues. Customers are required to assist in resolving problems by providing necessary information and performing diagnostic tests as instructed by Darktrace.
Compliance and Regulatory Support
Darktrace also supports financial services organizations in complying with various regulations such as CPPA, GDPR, and NYDFS 500, ensuring that the cybersecurity measures are aligned with regulatory requirements.
By offering these comprehensive support options and resources, Darktrace ensures that customers in the finance sector have the necessary tools and assistance to effectively manage and protect their digital systems against cyber threats.

Darktrace - Pros and Cons
Advantages of Darktrace
Darktrace offers several significant advantages that make it a powerful tool in the AI-driven cybersecurity sector:Real-Time Threat Detection and Response
Darktrace uses self-learning AI to detect and respond to cyber threats in real-time. It continuously monitors network activity, learning what is normal for each user, device, and application, and quickly identifies any unusual behavior that could indicate a potential threat.Comprehensive Protection
Darktrace works across multiple platforms and environments, including cloud-based resources, making it ideal for businesses seeking comprehensive protection across all areas of their operations. It provides real-time visibility into cloud assets, architectures, users, and permissions, and can take cloud-native actions to contain threats.Adaptability to New Threats
Unlike traditional security systems that rely on known patterns of attack, Darktrace’s AI can detect new types of attacks that may not have been seen before. This adaptability ensures that the system can stay ahead of evolving threats without requiring prior knowledge of specific threats or attack vectors.Automated Response
Darktrace’s automated response capabilities allow it to take action against detected threats before they can cause harm. This includes isolating infected devices or blocking access to compromised data, minimizing disruption and reducing the risk of data loss or theft.Deep Packet Inspection
The system employs deep packet inspection (DPI) technology, enabling it to examine the contents of packets traveling over a network at a very granular level. This allows for more accurate detection of malware and other malicious content hidden within legitimate network traffic.Disadvantages of Darktrace
While Darktrace offers significant benefits, there are also some notable disadvantages to consider:High Cost
One of the main drawbacks of Darktrace is its cost, which can be quite high for small businesses or startups with limited cybersecurity budgets.Complexity of Implementation
Implementing and using Darktrace effectively can be complex. The system requires time to fully understand normal network behavior and detect anomalies accurately, which can lead to false positives or false negatives during the learning period.Learning Period
Darktrace requires a baseline learning period, typically two weeks, before it can effectively detect threats. This can leave the network vulnerable during this initial period, as it may learn existing malicious behavior as benign events.Integration Issues
Darktrace may not integrate seamlessly with other security solutions in the security stack. It relies mainly on sending syslogs to SIEMs and integrating with its own products, which can add to the management headache and may not fully address the needs of incident response.Privacy Concerns
There are concerns around privacy due to the extensive monitoring of network activity. Questions may arise about what data is being collected and how it is being used, which can be a significant consideration for organizations.Over-Reliance on AI
There is a risk of over-reliance on AI, which could leave businesses vulnerable to new and emerging threats that may require human analysis and intervention. While Darktrace can detect and respond to known threats quickly, human oversight may still be necessary for certain types of attacks. By weighing these advantages and disadvantages, organizations can make an informed decision about whether Darktrace is the right fit for their cybersecurity needs.
Darktrace - Comparison with Competitors
When Comparing Darktrace to Other AI-Driven Cybersecurity Solutions
It’s clear that Darktrace stands out in several key areas, but it also has some notable competitors and alternatives.
Unique Features of Darktrace
- Self-Learning AI: Darktrace uses self-learning AI to adapt to the unique patterns and behaviors of an organization’s network, endpoints, and cloud environments. This allows it to detect and mitigate threats with high accuracy, including new and unidentified threats.
- Autonomous Response: Darktrace’s Antigena module can autonomously respond to threats in real time, which is crucial for containing fast-moving threats like ransomware.
- Multi-Environment Coverage: It provides comprehensive protection across networks, endpoints, cloud platforms, and Internet of Things (IoT) devices.
- Threat Visualization: Darktrace offers dashboards that make it easy to determine and visualize risks, providing advanced insights and graphical representations.
Potential Alternatives and Comparisons
Vectra AI
- Better Alert Fidelity: Vectra AI is known for reducing alert noise by 80% or more, focusing on critical attacks rather than anomalies. This reduces the burden on security analysts and improves the accuracy of threat detection.
- Innovation and Support: Vectra AI invests more in R&D compared to Darktrace, resulting in more innovative features. Additionally, Vectra offers 24x7x365 support, which is not available with Darktrace.
- Comprehensive Coverage: Vectra AI provides complete visibility for the entire hybrid cloud attack surface, including network, cloud, identity, and SaaS, with integrations for various EDR and XDR tools.
Dragos
- Industrial Control Systems (ICS) Focus: Dragos is particularly strong in protecting Industrial Control Systems (ICS) and Operational Technology (OT) environments, which might be a better fit for organizations with significant ICS infrastructure. However, Dragos does not offer the same level of AI-driven anomaly detection as Darktrace.
- Specialized Threat Detection: Dragos excels in detecting threats specific to ICS and OT environments, which could be a critical consideration for certain industries.
Key Differences and Considerations
- Cost and Setup: Darktrace is known for its premium pricing and complex setup, which requires qualified specialists. This can be a significant barrier for smaller organizations. In contrast, some alternatives might offer more affordable options or simpler setup processes.
- Scope of Protection: While Darktrace covers a wide range of environments, including networks, endpoints, cloud, and IoT, other solutions like Vectra AI may offer more specialized or comprehensive coverage depending on the specific needs of the organization.
In summary, Darktrace is a powerful AI-driven cybersecurity solution with unique features such as self-learning AI and autonomous response. However, alternatives like Vectra AI and Dragos offer different strengths and might be more suitable depending on the specific security needs and infrastructure of an organization.

Darktrace - Frequently Asked Questions
Frequently Asked Questions about Darktrace
What is Darktrace?
Darktrace is a suite of AI-powered tools that deploy machine learning models to identify and tackle cyber attacks in real-time. It monitors network and email for active threats and works by learning the patterns of a network to detect any anomalies for investigation by a security team.Is Darktrace a SaaS company?
Yes, Darktrace offers both SaaS (Software as a Service) and on-premises deployments. The SaaS option includes a master console and SaaS connectors, providing flexibility in deployment.What is Darktrace used for?
Darktrace is used for comprehensive cyber security, including prevention, detection, and response to known and unknown threats. It protects various environments such as cloud, apps, email, endpoint, network, and operational technology (OT). It helps transform security operations and improve cyber resilience by continuously learning and updating its knowledge of the business data.How does Darktrace work?
Darktrace works through its Self-Learning AI, which continuously learns and updates its knowledge of the business data. It uses a Cyber AI Loop to monitor data, feeding everything it identifies into every section of the loop. This allows it to detect threats without relying on rules, signatures, or prior knowledge of what it is looking for. It can identify anomalies such as compliance issues, poor configuration, and malicious attacks.Can Darktrace derive value from encrypted network traffic?
Yes, Darktrace can derive value from encrypted network traffic. Even without decryption, the time of day, source, destination, size of the transfer, and the existence of encrypted data provide valuable information. This traffic is considered ‘information-rich’ and allows Darktrace to operate successfully without the need for decrypting SSL/SSH communications or providing private keys.What type of anomalies does Darktrace detect?
Darktrace detects a broad range of anomalies, including compliance issues, poor configuration, management/housekeeping, and malicious attacks. It can identify threats such as ransomware, bitcoin mining, and Advanced Persistent Threats (APTs) without relying on pre-defined categories of threat types or malware families.Does Darktrace require end-user agents?
No, Darktrace does not require the deployment of end-user agents. It operates by monitoring network traffic and can integrate with existing infrastructure without the need for additional agents on endpoints.How does Darktrace respond to threats?
Darktrace has an autonomous response solution called Darktrace Response (formerly Antigena), which takes surgical action against in-progress cyber threats in real-time. It limits damage and stops the spread of threats based on the context of the environment and a granular understanding of what is normal for a device or user.What are the different modules of Darktrace?
Darktrace offers several modules:- Darktrace PREVENT: Identifies risks and vulnerabilities from external sources and surfaces assets that may not be known.
- Darktrace DETECT: Autonomously detects and responds to cyber-attacks and threats.
- Darktrace RESPOND: Takes autonomous action against in-progress threats.
- Darktrace HEAL: Part of the Cyber AI Loop, focusing on post-incident recovery and mitigation.
Is the Darktrace Platform easy to scale?
Yes, the Darktrace Platform is easy to scale. It is designed to adapt to the needs of organizations of all sizes and can integrate seamlessly with existing security infrastructures. Its open API architecture allows for easy customization and integration without complex or costly development.What kind of support and services does Darktrace offer?
Darktrace offers various support services, including bespoke threat analysis, system integration, and cybersecurity consultancy. It also provides 24/7 threat monitoring and mitigation, as well as training and support for its clients. Additionally, Darktrace has a SOC (Security Operations Center) service that provides comprehensive support for customers and helps combat targeted threats.