
Flipdish - Detailed Review
Food Tools

Flipdish - Product Overview
Flipdish Overview
Flipdish is an innovative platform that simplifies the operations of restaurants and food businesses by providing an all-in-one solution for online ordering, point of sale (POS), and customer management.
Primary Function
Flipdish’s primary function is to enable restaurants to manage their online presence and customer relationships more effectively. It allows businesses to accept orders for delivery or collection directly through their own branded website or mobile app, reducing reliance on third-party delivery services and cutting commissions.
Target Audience
The target audience for Flipdish includes a wide range of food businesses such as restaurants, cafes, takeaways, and food trucks. These businesses are typically looking to enhance their online ordering capabilities, improve customer satisfaction, and streamline their operations. The core customer base also includes tech-savvy individuals, such as young professionals, busy families, and students, who value convenience and efficiency in their food ordering experiences.
Key Features
Flipdish offers a comprehensive set of features to support its users:
Digital Ordering
Allows customers to order food online through the restaurant’s branded website or mobile app.
Point of Sale (POS)
A complete POS system that integrates with kitchen operations, inventory management, and staff management.
Kitchen Display System
Integrates with the POS to send orders to different kitchen stations and print labels for easy identification.
Self-Service Kiosks
Enables customers to place orders via touch screens, which are sent directly to the POS or Flipdish Terminal, speeding up service and minimizing errors.
Customer & Marketing Tools
Includes features like SMS campaigns, promotions, and loyalty programs to engage customers and drive repeat business.
Inventory Management
Helps restaurants manage their inventory levels and track appliance temperatures and servicing information.
Staff Management
Allows for managing staff roles, permissions, and rotas, as well as tracking expenses and recurring bills.
Payments
Securely accepts credit and debit cards, including contactless payments like Apple and Google Pay.
Integrations
Integrates with various POS systems and last-mile delivery services to streamline operations.
Flipdish also offers advanced analytics and AI-driven insights through Flipdish Labs, which provides a chat interface for accessing sales data, staffing suggestions, and other business insights.
By offering these features, Flipdish helps restaurants streamline their operations, enhance customer satisfaction, and increase revenue.

Flipdish - User Interface and Experience
User Interface of Flipdish
The user interface of Flipdish, particularly in its food ordering and management platform, is crafted with a strong focus on ease of use and a seamless user experience.User-Friendly Interface
Flipdish’s interface is intuitive and easy to navigate, making it convenient for both customers and restaurants. The platform is designed with clean lines, white space, and a modern look and feel, which enhances the overall visual appeal and usability.Key Design Principles
Several design principles guide the UI of Flipdish:- Simplicity: The interface is streamlined, removing unnecessary elements and functions to ensure a smooth user experience. This includes reducing the amount of copy users need to read and the steps required to complete an action or checkout.
- Subtle Sectioning: Information is divided and grouped using white space, large imagery, and subtle font and color changes, making it easily legible and improving the average order value.
- Vertical Design: Given that 84% of Flipdish’s customer traffic is from mobile devices, the platform leads with mobile and app-first design. This includes features like simple address entry fields with native full-screen overlays.
- Simplified Login: The login process is intuitive, allowing customers to log in with a four-digit code sent to their mobile, ensuring quick and easy access to the ordering system.
Customer Experience
For customers, the platform offers several features that enhance their experience:- Customizable Menus: Customers can easily customize their orders by adding or removing items, selecting preferences, and adding special instructions.
- Order Tracking: Users can track the status of their orders in real-time, from preparation to delivery.
- Secure Payment Options: Flipdish provides secure payment options, including credit card payments and digital wallets, ensuring a safe and convenient checkout process.
- Order History: Customers can view their past orders, making it easy to reorder their favorite meals with just a few clicks.
Restaurant Management
For restaurants, the interface is equally user-friendly:- Order Management: Restaurants can manage incoming orders, track order status, and communicate with customers through the Flipdish platform.
- Marketing Tools: Flipdish offers marketing tools to help restaurants promote their business, attract new customers, and increase sales.
- Analytics: Restaurants can access detailed analytics and reports to track their performance, identify trends, and make data-driven decisions.
Integration and Support
Flipdish integrates seamlessly with POS systems and other third-party tools, streamlining online ordering alongside in-house orders. The platform also offers dedicated customer support to assist restaurants with any issues or questions they may have.AI-Driven Insights
With Flipdish AI, restaurants can access their data through a simple chat interface, receiving intelligent business insights and advice. This includes detailed breakdowns of sales, suggestions on how to increase sales, and comprehensive analysis on staffing, driver issues, and ingredient levels.Conclusion
Overall, Flipdish’s user interface is designed to be visually appealing, easy to use, and highly functional, ensuring a seamless experience for both customers and restaurants.
Flipdish - Key Features and Functionality
Flipdish Overview
Flipdish is a comprehensive point-of-sale (POS) system and online ordering platform that offers a wide range of features to help restaurants, cafes, and other food establishments manage their operations efficiently. Here are the main features and how they work:Order Management
Flipdish allows you to manage all your orders from a single dashboard, whether they are from online platforms like Just Eat, Uber Eats, Deliveroo, or in-store orders. This feature helps in increasing speed and accuracy in the kitchen, reducing mix-ups and customer refunds. Orders are organized by station and dispatch types, and the system can send orders directly to the kitchen display system.Menu Management
You can manage all your menus from one place, easily updating items and snoozing them when they are out of stock. This ensures that your menu is always up-to-date across all your sales channels.Inventory Management
Flipdish provides a comprehensive inventory management tool that helps you track your stock levels in real-time. This includes detailed cost reporting at the ingredient level, enabling you to make better business decisions. The system also alerts you to potential hazards or food safety issues, helping you stay compliant with regulations.Customer Management
Flipdish helps you build customer loyalty through special promotions, vouchers, and your own loyalty program. You can also send delivery notifications to keep customers informed about the status of their orders, enhancing the customer experience.Employee Management
The system allows you to create rotas and schedules, track employee holidays, and manage staff meals and discounts directly from the POS. You can also assign custom roles to staff, ensuring they have the correct permissions, and even allow staff to log in using RFID-enabled employee ID cards.Sales Reporting and Analytics
Flipdish provides real-time analytics and sales reports, giving you a clear view of your sales performance across all your stores and sales channels. You can see what’s working and what’s not in real-time, from anywhere, helping you make informed business decisions.Payment Processing
The system securely accepts credit and debit cards, including contactless payments like Apple and Google Pay. It also supports multiple payment types in a single transaction and allows customers to customize their tip amount at checkout. Flipdish handles all debit and credit card processing with transparent transaction rates and no hidden fees.Kitchen Display System (KDS)
The KDS is integrated with the POS and can be fully customized to your unique ways of working. It organizes tickets by station and dispatch types, prints labels, and sends orders to different stations as needed. This system helps in reducing errors and increasing efficiency in the kitchen.Online Ordering and Delivery Management
Flipdish allows you to accept orders for delivery or collection through your own branded website and mobile apps. You can also manage deliveries live from the POS, assign drivers, and send customers delivery notifications to track their order status.Loyalty Programs and Promotions
The system enables you to reward customers with special promotions, vouchers, and your own loyalty program. Automated promo vouchers and loyalty campaigns help in driving loyalty and revenues.Multi-Location Support
Flipdish is designed for multiple outlets, allowing you to manage menus centrally and get full visibility on reports from all your sites from one place. This ensures your business operates as a cohesive operation.Integration and Hardware Compatibility
Flipdish integrates with various POS systems, last-mile delivery services, and other third-party platforms. It is compatible with a wide range of hardware, including restaurant-grade tills, cash drawers, printers, and KDSs. You can also use hardware you already own, and Flipdish offers additional hardware if needed.AI Integration
While the primary features of Flipdish are not explicitly driven by AI, the integration with platforms like Stream, which leverages AI for ordering, enhances operational efficiency. Stream’s technology helps centralize all orders, menus, and analytics within one dedicated location, improving order accuracy and the overall customer experience.Conclusion
In summary, Flipdish offers a comprehensive suite of tools that streamline restaurant operations, from order and inventory management to customer and employee management, all while providing real-time analytics and secure payment processing. While AI is not a core component of Flipdish itself, its integrations with AI-driven platforms can further enhance its functionality.
Flipdish - Performance and Accuracy
Performance
Flipdish is highly regarded for its performance in streamlining restaurant and takeaway operations. Here are some highlights:
- User-Friendly Interface: Users praise Flipdish for its intuitive and user-friendly platform, which makes it easy for both consumers and restaurants to manage orders and operations.
- Comprehensive Features: The system offers a wide range of features, including inventory management, kitchen display systems, driver tracking, payroll management, and powerful reporting tools. These features help in optimizing operations and enhancing customer satisfaction.
- Real-Time Analytics: Flipdish provides real-time data and analytics, enabling restaurants to make informed decisions about staffing, ingredient levels, and sales trends. This data-driven approach is facilitated through AI-powered chat interfaces that offer detailed breakdowns and suggestions for improving sales.
- Integration Capabilities: The platform seamlessly integrates with various POS systems, third-party delivery services, and other tools, which enhances the overall efficiency and reach of the restaurants.
Accuracy
The accuracy of Flipdish is supported by several factors:
- Data Analytics: Flipdish’s robust data analytics tools provide accurate insights into customer behavior, order trends, and sales performance. This helps restaurants in making accurate decisions and optimizing their strategies.
- Reporting Tools: The system offers customizable reports that allow restaurants to categorize and analyze data accurately. However, some users have noted a lack of reporting features, such as categorizing under different tax brackets, which is an area for improvement.
- AI-Powered Insights: The AI-driven chat interface provides accurate and detailed breakdowns of sales data and offers suggestions based on historical data and trends.
Limitations and Areas for Improvement
While Flipdish performs well in many areas, there are some limitations and areas that need improvement:
- Reporting Features: Some users have mentioned the need for more advanced reporting features, such as better categorization options for different tax brackets.
- Partial Refunds: There is an issue with the system not permitting partial refunds, which can be problematic for some users.
- Count System: As of the last update, Flipdish did not have a count system, although it was mentioned that this feature was in development.
- Initial Errors: A few users reported some errors during the initial setup phase that should have been addressed before going live.
Overall, Flipdish demonstrates strong performance and accuracy in managing restaurant and takeaway operations, but there are specific areas where improvements can enhance the user experience and functionality.

Flipdish - Pricing and Plans
Pricing Plans
Flipdish provides several subscription plans, each with different features and pricing:Basic Plan
- Monthly Fee: £59 (billed annually), £79 (billed monthly).
- Transaction Fee: 1.4% 10p per transaction.
- Features: Includes online ordering, customer management, and basic POS integration.
Standard Plan
- Monthly Fee: £89 (billed annually), £119 (billed monthly).
- Transaction Fee: 1.2% 10p per transaction.
- Features: Includes all Basic plan features plus marketing tools and improved POS integration.
Premium Plan
- Monthly Fee: £179 (billed annually), £229 (billed monthly).
- Transaction Fee: 1.2% 10p per transaction.
- Features: Includes all Standard plan features plus advanced analytics, insights, and enhanced marketing tools.
Additional Features Across Plans
- Order Management: Centralize orders from multiple platforms like Just Eat and Uber Eats.
- Kitchen Display System (KDS): Improves kitchen communications with color-coded visuals.
- Digital Menu Boards: Enhance customer experience with order status screens.
- Inventory Management: Track food costs down to the ingredient level.
- Customer Tracking: Allow customers to track their orders and delivery drivers.
- Multi-Location Support: Manage menus and reports from multiple sites.
Free Trial
Flipdish offers a free trial period of up to 14 days for new restaurant sign-ups, allowing them to evaluate the platform’s features and effectiveness without any initial investment.No Free Version
Flipdish does not offer a free version of their service. Any supposedly free versions would likely involve significant transaction fees, such as a 7% processing fee per order, as noted in some comparisons.Additional Costs
There may be upfront costs for Flipdish hardware and implementation, which can vary depending on the specific needs of the restaurant. In summary, Flipdish’s pricing is structured to accommodate different business sizes and needs, with a focus on providing comprehensive features to enhance restaurant operations while keeping transaction fees competitive.
Flipdish - Integration and Compatibility
Flipdish Overview
Flipdish, an online ordering and point-of-sale (POS) system, is highly versatile and integrates seamlessly with a wide range of tools, platforms, and devices, making it a comprehensive solution for restaurants and food businesses.POS System Integrations
Flipdish integrates directly with numerous POS systems to streamline online and in-store orders. Some of the POS systems it supports include:- Captiva POS
- CES Software EPOS System
- Clover
- Epos Now
- HIOPOS
- Lightspeed POS
- Oracle Micros Series
- Pixel Point
- Restaurant Manager
- Revel
- Revopos
- Square’s POS
- Squirrel Systems
- Toast
- TouchBistro
Last-Mile Delivery Integrations
Flipdish also integrates with several last-mile delivery services, ensuring smooth and efficient delivery management. These services include:- Orkestro Last Mile Delivery
- Ondway
- Nash
- Stuart
- VROMO
Hardware Compatibility
Flipdish is compatible with a wide range of hardware, including devices you may already own. This includes:- Card readers
- Cash drawers
- Barcode scanners
- Receipt printers
- Self-service kiosks
- Kitchen Display Systems (KDS)
Additional Integrations
Flipdish extends its functionality through integrations with other services such as:- Stream: Allows for the management of online orders, menus, and prices directly from the POS dashboard, simplifying operations and reducing the need for multiple tablets.
- Foodhub: Enables the management of Flipdish and Foodhub orders from a single interface, reducing errors and streamlining operations.
- Deliverect: Integrates online orders seamlessly with Deliverect using the Flipdish open API.
- UrbanPiper: Manages food delivery channels efficiently through the Flipdish API.
- Zapier: Connects all your apps to work together automatically, simplifying day-to-day tasks.
Payment Processing
Flipdish supports secure payment processing through leading payment processors worldwide. It allows for the acceptance of credit and debit cards, contactless payments including mobile NFC payments like Apple and Google Pay, and the customization of tip amounts at checkout.Conclusion
Overall, Flipdish’s extensive integration capabilities and hardware compatibility make it a flexible and efficient solution for managing restaurant operations, whether it’s online ordering, in-store orders, or delivery management.
Flipdish - Customer Support and Resources
Customer Support
Flipdish provides multiple channels for customer support:Phone Support
Customers can contact Flipdish via phone in various regions, including the USA, UK, Ireland, Spain, Germany, and France. Specific phone numbers are listed on their contact page.Email Support
You can reach out to Flipdish through email at help@flipdish.com for support-related queries.WhatsApp Support
Flipdish also offers support via WhatsApp, providing an additional convenient channel for communication.Helpdesk
They have a comprehensive Helpdesk with a set of articles and resources to help users get the most out of their products. If further support is needed, you can contact them through the Helpdesk link.Additional Resources
Personalised Onboarding
Flipdish offers a dedicated team for personalised onboarding, helping you set up your menu, design a website, and install hardware. This ensures a smooth transition to their system.Training and Documentation
Flipdish provides various training methods, including live online training, videos, webinars, and detailed documentation to help users understand and use the system effectively.Knowledge Base and FAQs/Forum
The Helpdesk includes a knowledge base and FAQs/Forum where users can find answers to common questions and learn from other users’ experiences.7-Day Support
Flipdish offers 7-day email and phone support, ensuring that help is available whenever you need it.Business Growth Advice
Flipdish’s expert team is available to provide advice on how to grow your business. They help in building a strong online presence, creating campaigns to generate more orders, and enhancing your online reputation.Case Studies and Success Stories
Flipdish shares case studies and success stories from various restaurants and takeaways that have benefited from their services. These can be insightful for new users looking to understand the practical benefits of the system. Overall, Flipdish is committed to providing extensive support and resources to help their clients succeed in managing and growing their restaurant businesses.
Flipdish - Pros and Cons
Advantages
Control and Branding
Flipdish allows you to maintain full control over your brand and customer relationships. Unlike aggregators, Flipdish ensures your logo and brand name are front and centre, helping to build and enhance your brand identity.
Cost-Effective
The system is reasonably priced, with a starting cost of $439 for the standard plan, and it avoids the high commission fees associated with third-party aggregators, which can be up to 30% per order.
Ease of Use
Flipdish is user-friendly for both restaurant staff and customers. It provides a slick ordering experience and is easy to manage from the restaurant’s perspective.
Comprehensive Features
Flipdish offers a wide range of features including order management, menu management, inventory management, customer management, and more. It also includes tools for online ordering, delivery management, and loyalty programs.
Integration and Support
The system integrates seamlessly with other software such as point of sale (POS) systems and offers 24/7 support, including live chat and emergency support for premium plans.
Marketing and Customer Loyalty
Flipdish helps in building customer loyalty through SMS campaigns, promotions, and automated loyalty programs. It also assists in creating a strong online presence and enhancing your online reputation.
Efficiency and Automation
Features like self-service kiosks and table ordering can streamline operations, reduce staffing costs, and improve customer satisfaction by speeding up the service.
Disadvantages
Initial Investment
While the costs are reasonable, there is still an initial investment required to set up the system. The standard plan starts at $439, and the premium plan is $1333.
Limited Free Trial Information
There is limited information available on whether Flipdish offers a free trial, which might make it difficult for some businesses to test the system before committing.
Potential for Technical Issues
As with any software, there is a potential for technical issues or integration problems with existing systems, although Flipdish is generally praised for its ease of use and integration capabilities.
Overall, Flipdish presents a balanced solution that offers significant benefits in terms of branding, cost savings, ease of use, and comprehensive features, while also considering the need for an initial investment and potential technical issues.

Flipdish - Comparison with Competitors
When Comparing Flipdish to Competitors and Alternatives
When comparing Flipdish to its competitors and alternatives in the AI-driven food tools category, several key features and distinctions come to the forefront.
Unique Features of Flipdish
Flipdish stands out for its comprehensive platform that empowers restaurants to manage their online ordering and delivery operations effectively. Here are some of its unique features:
- White-Label Solution: Flipdish allows restaurants to build their own branded online ordering system, which helps in strengthening their brand identity and enhancing customer loyalty.
- Advanced Analytics and Reporting: Flipdish provides robust data analytics tools that offer valuable insights into customer behavior, order trends, and sales performance. This data-driven approach helps restaurants make informed decisions and optimize their online ordering strategy.
- Integration Capabilities: Flipdish seamlessly integrates with popular delivery platforms, POS systems, and other third-party tools, streamlining restaurant operations and improving efficiency.
- AI-Powered Insights: With Flipdish AI, restaurants can access detailed breakdowns of their sales, receive suggestions on how to increase sales, and get comprehensive analysis on staffing issues, driver issues, and ingredient levels through a simple chat interface.
Competitors and Alternatives
alphin and YOOLOX
- alphin: This platform specializes in digital marketing solutions for local businesses but does not focus specifically on online food ordering. It offers a suite of marketing tools but lacks the integrated ordering and delivery features that Flipdish provides.
- YOOLOX: This startup aims to transform the ordering experience but is more focused on consumer products and does not offer the same level of integration and analytics as Flipdish.
Other Alternatives in the Market
While Flipdish is primarily geared towards restaurants and online ordering, there are other AI-driven tools that cater to different aspects of the food industry:
- FoodiePrep: An AI-powered meal planning assistant that helps users create personalized recipes, plan meals, and manage grocery shopping. It is more focused on home cooking rather than restaurant operations.
- ChefGPT and DishGen: These tools provide recipe recommendations and meal planning features, but they are not designed for the operational needs of restaurants like Flipdish.
- PantryLab and Flavorish: These apps help users reduce food waste and manage pantry inventory, but they do not offer the comprehensive online ordering and analytics solutions that Flipdish does.
Key Differences
- Target Market: Flipdish is specifically designed for restaurants and food businesses, offering tools for online ordering, delivery management, and advanced analytics. In contrast, alternatives like FoodiePrep, ChefGPT, and PantryLab are more geared towards individual home cooks.
- Integration and Customization: Flipdish’s ability to integrate with various POS systems and delivery platforms, along with its customizable white-label solution, sets it apart from competitors that may not offer such extensive integration and customization options.
In summary, while there are various AI-driven tools in the food industry, Flipdish’s unique combination of advanced analytics, integration capabilities, and white-label solutions make it a standout choice for restaurants looking to enhance their online ordering and delivery operations.

Flipdish - Frequently Asked Questions
Frequently Asked Questions about Flipdish
What is Flipdish and what services does it offer?
Flipdish is a technology company based in Dublin, Ireland, that provides software solutions to restaurants and food businesses. It enables these businesses to directly accept online orders, bypassing third-party apps that take a significant percentage of profits. Flipdish offers a range of services including branded mobile apps, website design, in-store kiosk interfaces, online ordering, customer loyalty programs, and marketing tools.How does Flipdish’s pricing work?
Flipdish offers various pricing plans, which can be billed either monthly or annually. The plans start from £59 per month (or £708 per year) and go up to £179 per month (or £2,148 per year), depending on the features and services required. Each plan includes a transaction fee, ranging from 1.2% 10p to 1.4% 10p per transaction. There may also be upfront costs for hardware and implementation.What features does Flipdish offer to restaurants and food businesses?
Flipdish provides a wide array of features, including:- Order Management: Centralizing orders from multiple platforms like Just Eat and Uber Eats.
- Menu Management: Customizable menus and digital menu boards.
- Inventory Management: Tracking food costs down to the ingredient level.
- Customer Management: Loyalty programs and customer tracking.
- Payment Processing: Handling debit and credit card transactions with transparent fees.
- Kitchen Display System (KDS): Enhancing kitchen communications with color-coded visuals.
- Multi-Location Support: Managing menus and reports from multiple sites.
- Real-Time Analytics: Providing insights into customer behavior and sales performance.
How does Flipdish help restaurants with customer loyalty and engagement?
Flipdish helps restaurants strengthen their brand identity and enhance customer loyalty by offering a white-label solution. This allows restaurants to build their own branded online ordering system, which can increase customer engagement and loyalty. Additionally, Flipdish provides marketing tools such as email campaigns, loyalty programs, and personalized promotions to help restaurants attract and retain customers.Does Flipdish offer any integration with third-party services?
Yes, Flipdish integrates seamlessly with various third-party services, including popular delivery platforms like Uber Eats and Just Eat, as well as POS systems. This integration helps restaurants streamline their operations and manage orders efficiently.What kind of customer support does Flipdish provide?
Flipdish offers dedicated customer support to its clients. This support includes assistance via email, WhatsApp, and phone, available seven days a week. The company also provides setup and ongoing support to ensure that restaurants can maximize the benefits of using Flipdish.Can Flipdish be used by businesses with multiple locations?
Yes, Flipdish is designed to support businesses with multiple locations. It allows for central management of menus and provides full visibility on reports from all sites through a single system. This makes it easier for multi-location businesses to manage their online ordering operations.Does Flipdish provide any tools for marketing and promoting online orders?
Yes, Flipdish offers various marketing tools to help restaurants promote their online ordering services. These tools include email campaigns, loyalty programs, automated promo vouchers, and the ability to integrate with Facebook and Google Analytics. These features help restaurants increase their online visibility and drive sales.Is there a free trial available for Flipdish?
Yes, Flipdish offers a free trial for users to test its features and services before committing to a plan. This allows restaurants to experience the benefits of Flipdish firsthand.How does Flipdish handle payment processing and transaction fees?
Flipdish handles all debit and credit card processing for its customers with transparent transaction fees. The fees range from 1.2% 10p to 1.4% 10p per transaction, depending on the pricing plan chosen. There are no hidden fees, ensuring that restaurants always know what to expect at the end of each month.
Flipdish - Conclusion and Recommendation
Final Assessment of Flipdish
Flipdish is a comprehensive digital ordering platform that offers a range of benefits for restaurants, takeaways, and other food businesses. Here’s a detailed assessment of who would benefit most from using Flipdish and an overall recommendation.Key Benefits
- Streamlined Ordering Process: Flipdish helps restaurants streamline their online ordering processes, reduce errors, and increase efficiency. It integrates with POS systems, allowing for seamless management of both online and in-house orders.
- Customer Management and Loyalty: The platform provides tools for customer relationship management, including loyalty programs and targeted promotions. This helps restaurants build and maintain strong relationships with their customers.
- Marketing and Analytics: Flipdish offers marketing tools, detailed analytics, and real-time reports to help restaurants promote their business, attract new customers, and make data-driven decisions. This includes social media campaigns, SEO optimization, and partnerships with food influencers.
- Cost Savings: By using Flipdish, restaurants can avoid high commission fees charged by third-party delivery services. Instead, they pay a flat monthly fee, which can result in significant cost savings over time.
Who Would Benefit Most
Flipdish is particularly beneficial for:- Independent Restaurants: These establishments can regain control over their sales and marketing channels, build customer loyalty, and avoid the high fees associated with third-party delivery services.
- Multi-Store Chains: The platform supports multiple locations, making it ideal for chains looking to manage their online ordering across various sites.
- Takeaways, Delis, Cafes, and Convenience Stores: Any food business looking to enhance their online ordering capabilities and improve customer engagement can benefit from Flipdish’s features.