GenieMD - Detailed Review
Health Tools
GenieMD - Product Overview
GenieMD Overview
GenieMD is a global provider of comprehensive virtual care solutions, leveraging advanced technologies to transform healthcare delivery. Here’s a brief overview of what they offer:
Primary Function
GenieMD’s primary function is to provide an integrated virtual care management platform. This platform includes a range of services such as Telehealth, Remote Patient Monitoring (RPM), Remote Therapeutic Monitoring (RTM), and Chronic Care Management (CCM). These services are designed to deliver continuous care to patients, regardless of their location, and to improve patient outcomes and reduce healthcare costs.
Target Audience
GenieMD’s solutions are targeted at various healthcare stakeholders, including hospitals, health systems, large group practices, commercial insurance carriers, schools, and self-insured employers. Their services are also accessible to patients directly, offering a direct-to-consumer model.
Key Features
Telehealth
GenieMD offers both asynchronous and synchronous video visits, scheduled appointments, waiting room capabilities, and multi-party video calls. The platform also supports ePrescribing, lab orders, and integration with Electronic Health Records (EHRs).
Remote Patient Monitoring (RPM) and Remote Therapeutic Monitoring (RTM)
The platform integrates various medical devices to monitor patients’ physiological and therapeutic measures. This includes Bluetooth, cellular, and USB-oriented devices, enabling continuous monitoring and alerts for critical conditions.
Chronic Care Management (CCM)
GenieMD provides comprehensive management for patients with chronic conditions such as heart disease, diabetes, and congestive heart failure (CHF). The platform allows for bulk patient uploads, electronic consent, and automated reporting for reimbursement.
Call Center Triage
The company offers a call center triage platform that provides 24/7 access to medical experts, helping to reduce unnecessary emergency department and urgent care visits.
Integration and Accessibility
The platform is compatible with all major platforms (iOS, Android, Web) and supports multiple languages, making it accessible to a broad user base. It also integrates with various healthcare systems and technologies, including cloud computing, big data, and artificial intelligence.
Strategic Partnerships
GenieMD collaborates with other healthcare technology companies, such as Vytal, to enhance prescription management and ensure therapy compliance.
Overall, GenieMD’s virtual care platform is designed to provide seamless, continuous care to patients, improving their wellness and outcomes while reducing healthcare costs and enhancing the overall patient experience.
GenieMD - User Interface and Experience
User Interface of GenieMD
The user interface of GenieMD, a leading virtual care platform, is crafted with a strong focus on usability, efficiency, and patient-centric care.
Usability and Ease of Use
GenieMD’s platform is known for its user-friendly and technologically advanced design. It features a clean, uncluttered interface that makes it easy for both patients and healthcare providers to find what they need quickly. The platform is modular and scalable, allowing for seamless integration of various services such as telehealth, remote patient monitoring, chronic care management, and behavioral health.
Intuitive UI/UX
The interface is designed with simplicity in mind, ensuring that users can access clinical data, schedule appointments, and engage in video consultations without confusion. Fast load times and responsiveness are key aspects, making the application effective in various healthcare settings where time and ease of use are critical.
Real-Time Access and Personalization
GenieMD provides a dashboard for real-time access to clinical data, which is crucial for both patients and healthcare providers. The platform also includes AI-driven tools like “Ask Genie” for personalized patient engagement, ensuring that care plans are customized to fit individual patient needs. This personalization fosters better health outcomes and higher levels of patient engagement.
Integration and Accessibility
The platform integrates with a wide range of FDA-approved medical devices, allowing for seamless remote monitoring. It also supports multiple languages and includes features like e-Prescribing, lab orders, and secure text messaging. This comprehensive integration ensures that patients can report their symptoms and receive timely medical interventions from the convenience of their homes.
Engagement and Interactive Elements
GenieMD incorporates engaging elements to boost user experience. The platform includes video-based education and messaging, empowering patients to adhere to their clinicians’ care pathways. Additionally, features like automated follow-ups and appointment scheduling enhance patient engagement and make the care process more efficient.
Security and Data Privacy
Data privacy and security are paramount in GenieMD’s design. The platform employs secure text messaging, two-factor authentication, and other advanced security measures to protect patient data. This ensures that the application is not only user-friendly but also secure, which is essential for maintaining trust and confidence in the platform.
Overall User Experience
The overall user experience of GenieMD is highly positive, with a strong focus on delivering high-quality, affordable care. The platform’s commitment to exceptional end-to-end customer service and its technologically advanced solutions set it apart in the virtual care industry. Patients and healthcare providers alike benefit from the platform’s ease of use, personalized care plans, and continuous care model, which extends care beyond traditional healthcare settings.
Conclusion
In summary, GenieMD’s user interface is designed to be intuitive, efficient, and highly engaging, making it an excellent choice for those seeking a comprehensive and user-friendly virtual care solution.
GenieMD - Key Features and Functionality
GenieMD’s Virtual Care Platform
GenieMD’s virtual care platform is enriched with several key features and functionalities, particularly leveraging AI to enhance patient care and engagement. Here are the main features and how they work:
Unified Virtual Care Platform
GenieMD offers a comprehensive platform that integrates telehealth, remote patient monitoring, chronic care management, remote therapeutic monitoring, and behavioral health. This unified platform allows healthcare providers to extend care into patients’ homes, providing personalized treatment and early intervention.
Real-Time Clinical Data Dashboard
The platform includes a dashboard that provides real-time access to clinical data. This allows healthcare providers to monitor patient health in real-time, making it easier to manage chronic conditions and respond promptly to any changes in the patient’s health.
AI-Driven Tools: Ask Genie
GenieMD uses AI-driven tools like “Ask Genie” for personalized patient engagement. This feature enables patients to interact with the system via voice, text, or chat, receiving instant answers to their queries. This enhances patient engagement and ensures that patients get the information they need quickly and efficiently.
Integration with FDA-Approved Devices
The platform integrates with US Food and Drug Administration (FDA)-approved medical devices for seamless remote monitoring. This allows for continuous monitoring of patients’ vital signs and other health metrics, enabling early intervention and better management of chronic diseases.
Evidence-Based Clinical Content
GenieMD incorporates evidence-based clinical content, such as resources from the American Heart Association, into its virtual care platform. This ensures that patients receive high-quality care based on the latest research and clinical guidelines, which can improve patient outcomes and reduce healthcare costs.
Automated After-Hours Service
Through the healow Genie AI-powered healthcare call center software, GenieMD provides automated after-hours service available 24/7. This service connects patients to qualified medical providers during nights, weekends, or other times when the office is closed, ensuring round-the-clock care.
Intelligent Assistant and Escalation
The Intelligent Assistant feature allows practices to set rules for when Genie should escalate a patient’s inquiry to a live agent. This ensures that complex or critical issues are handled by human agents, providing the necessary human touch when it matters most.
Conversational Smart Campaigns
GenieMD’s platform includes Conversational Smart Campaigns, which engage patients in natural-language conversations. This feature generates outgoing calls and campaigns to promote patient compliance and better health outcomes through proactive communication.
No-Show Prediction and Appointment Management
The No-Show Prediction feature estimates the likelihood of patients missing appointments and generates intervention calls to reduce no-show rates. This helps in optimizing appointment management, making available slots accessible to other patients, and improving overall practice efficiency.
Seamless Integration with Existing Systems
GenieMD’s platform can be integrated with any Electronic Health Record (EHR) system and other phone systems that practices may be using. This ensures that agents have full access to patient records and resources, facilitating smooth and efficient patient care.
Customization and Scalability
The platform is modular and scalable, allowing healthcare providers to customize care plans according to individual patient needs. This flexibility accommodates increases in patient volume and the changing requirements of growing practices.
In summary, GenieMD’s virtual care platform leverages AI to provide a user-friendly, technologically advanced, and highly integrated system that enhances patient engagement, improves health outcomes, and supports efficient healthcare delivery.
GenieMD - Performance and Accuracy
Evaluation of GenieMD’s AI-Driven Health Tools
To evaluate the performance and accuracy of GenieMD’s AI-driven health tools, we need to look at several aspects of their services and the available data.Diagnostic Accuracy and Performance
GenieMD’s platform, particularly their telehealth and remote patient monitoring (RPM) services, relies on various tools and technologies to provide medical care. However, the specific diagnostic accuracy of GenieMD’s AI models is not explicitly mentioned on their website or in the provided sources. For a broader context, studies on AI in healthcare diagnostics generally show mixed results. For instance, a meta-analysis on generative AI models in medical diagnostics found that these models have a pooled accuracy of 56.9% (95% CI: 51.0–62.7%), which is lower than the accuracy of experienced physicians.Remote Patient Monitoring and Telehealth
GenieMD’s Remote Patient Monitoring (RPM) and telehealth services are highlighted as key components of their platform. These services involve using devices to measure vital signs such as temperature, blood pressure, glucose, and weight, along with a guided questionnaire to aid in diagnosis and treatment. The effectiveness of these services is supported by general benefits of RPM and telehealth, such as improved access to care, cost savings, early detection and intervention, and better chronic disease management.Limitations and Areas for Improvement
While GenieMD’s services offer several benefits, there are some limitations and areas that need consideration:Data Quality and Bias
Studies on AI in healthcare often highlight issues with data quality and bias. For example, the meta-analysis mentioned earlier found a high risk of bias in many studies due to small sample sizes.Regulatory Compliance
Ensuring compliance with regulations, such as those set by the Centers for Medicare and Medicaid Services (CMS), is crucial. GenieMD’s services seem to be aligned with these regulations, but ongoing updates and changes in policy can be challenging to keep up with.User Engagement
Effective use of these tools requires high patient engagement. Ensuring that patients understand and use the technology correctly is essential for accurate data collection and effective care.Conclusion
While GenieMD’s platform offers promising solutions for remote healthcare, the specific accuracy and performance of their AI-driven tools are not detailed in the available sources. The general benefits of RPM and telehealth are well-documented, but the success of these services depends on various factors including data quality, regulatory compliance, and patient engagement. For precise information on the accuracy of GenieMD’s AI models, further specific studies or data from GenieMD would be necessary. GenieMD - Pricing and Plans
The Pricing Structure of GenieMD
The pricing structure of GenieMD, a telemedicine and health management platform, is straightforward and catered to various users, including individual providers, clinics, and larger health organizations. Here’s a breakdown of the different plans and features:
Individual Providers
- Monthly Subscription: $25 per provider per month. This plan includes access to the telehealth platform, asynchronous and synchronous encounters, scheduled visits, a waiting room, multi-party video calls, ePrescription capabilities, and credit card processing.
Additional Features
- ePrescription: An additional $50 per provider per month for enhanced ePrescription services.
- Quest Diagnostic Ordering: $25 per provider per month for ordering diagnostic tests.
- Translation Services: Available in many languages, though the specific cost is not mentioned.
Clinics and Larger Organizations
- The platform is also available for clinics and larger health organizations, including Accountable Care Organizations (ACOs), Health Plans, and Enterprise clients. However, specific pricing for these larger entities is not detailed on the website. Instead, it suggests contacting GenieMD for customized plans.
Key Features Across Plans
- Telehealth Encounters: Both asynchronous and synchronous encounters are supported.
- Scheduled Visits: Users can schedule appointments.
- Waiting Room and Lobby: Included for managing patient flow.
- Multi-Party Video Calls: High-quality video calls with desktop sharing capabilities.
- ePrescription: Prescriptions can be sent to local pharmacies.
- Credit Card Processing: Integrated payment processing.
- Built-in EMR and Patient Portal: Electronic Medical Records and patient portals are part of the platform.
- Remote Monitoring: Support for monitoring vital signs such as blood pressure, glucose levels, and more.
Free Options
- During specific promotions or partnerships, GenieMD has offered its telemedicine services free of charge. For example, it provided free telemedicine services to truck drivers who downloaded its app through a partnership with TruckPark.
Other Services
- GenieMD Medical Group: Users can either use their own providers or augment with GenieMD’s physicians who can see patients in all 50 states.
- School Nurse Solution: A specialized solution for schools, including devices to measure vitals and guided questionnaires for remote diagnosis and treatment.
This structure allows for flexibility and scalability, making it accessible to individual providers as well as larger health care organizations.
GenieMD - Integration and Compatibility
GenieMD Virtual Care Solutions
GenieMD, a leading provider of virtual care solutions, integrates seamlessly with a variety of tools and devices to enhance the delivery of healthcare services. Here are some key aspects of its integration and compatibility:
Integration with Medical Devices
GenieMD has partnered with companies like SmartMeter and CMI Health to integrate cellular-enabled medical devices into its virtual care platform. For instance, SmartMeter’s devices such as the iGlucose®, iBloodPressure®, iPulseOx®, and iScale® are connected to GenieMD’s platform, allowing for the secure transmission of patient vitals. This integration removes the friction of device connectivity and ensures accurate and precise data transmission, which is crucial for remote patient monitoring (RPM) and other care services.
Compatibility Across Platforms
GenieMD’s virtual care platform is compatible with all major platforms, including iOS, Android, and web. This cross-platform compatibility ensures that both patients and providers can access the services from any device, making it highly accessible and user-friendly.
Telehealth and Remote Monitoring
The platform supports a range of telehealth features, including asynchronous and synchronous encounters, scheduled visits, a waiting room, multi-party high-quality video calls, and desktop sharing. It also integrates with devices to measure vitals such as temperature, blood pressure, glucose levels, and weight, which is particularly useful for remote patient monitoring and higher acuity virtual visits.
Language Interpretation
GenieMD has also integrated interpretation services through its partnership with Voyce, providing access to qualified medical interpreters in over 240 languages. This ensures that patients facing language barriers can receive equitable and inclusive access to virtual care services.
Integration with Existing Healthcare Systems
GenieMD’s platform can be seamlessly integrated with existing healthcare systems, including Electronic Health Records (EHRs) and other enterprise software. This interoperability ensures smooth operations without disrupting ongoing healthcare services.
Customization and Scalability
The platform is highly customizable and scalable, allowing it to be adapted to the specific needs of various healthcare organizations, such as health systems, health insurers, schools, and self-insured employers. GenieMD offers white-labeled solutions that can be branded to advance the presence of its client partners.
Conclusion
In summary, GenieMD’s virtual care platform is highly integrated with various medical devices, compatible across multiple platforms, and designed to work seamlessly with existing healthcare systems. Its focus on accessibility, accuracy, and inclusivity makes it a comprehensive solution for delivering high-quality virtual care services.
GenieMD - Customer Support and Resources
Customer Support Options
- While the specific website provided does not detail the customer support options explicitly, it is important to note that comprehensive support is typically a key aspect of such platforms. However, based on the structure of similar services, here are some common support mechanisms you might expect:
- Live Support: Many platforms offer live chat or phone support during business hours for immediate assistance with any issues or questions.
- Email Support: You can usually contact the support team via email for less urgent inquiries.
- In-app Support: Some platforms provide in-app support features that allow you to access help directly from the application.
Additional Resources
- Demo and Training: GenieMD offers the option to schedule a demo, which can be a valuable resource for understanding the full capabilities of the platform and how to use it effectively.
- Industry Solutions and Insights: The GenieMD website provides detailed information on various industry solutions, including telehealth, remote patient monitoring, and chronic care management. These resources can help you understand how the platform can be applied in different healthcare settings.
- Press Releases and Updates: GenieMD publishes press releases that often include updates on new features, integrations, and partnerships. For example, the integration of evidence-based clinical content from the American Heart Association is highlighted in one of their press releases, which can be informative for users.
- Built-in EMR and Patient Portal: The platform includes a built-in Electronic Medical Record (EMR) system and a patient portal, which can serve as additional resources for managing patient data and facilitating communication between healthcare providers and patients.
If you need more specific details on customer support, it might be helpful to contact GenieMD directly or check for any support sections on their website that may not be immediately visible.
GenieMD - Pros and Cons
Advantages
Improved Access to Care
GenieMD’s telehealth solution provides easy and immediate access to healthcare, especially beneficial in settings like schools where students can be triaged and treated remotely. This reduces the time to diagnosis and treatment, making healthcare more accessible.
Convenience and Cost Savings
Telehealth services offered by GenieMD are generally less expensive than in-person visits, with costs averaging $40-$50 per virtual appointment, which is significantly lower than traditional in-person care.
Enhanced Efficiency
The platform includes devices to measure vitals such as temperature, blood pressure, glucose, and weight, and uses guided questionnaires to streamline remote doctor consultations. This efficiency helps healthcare providers focus on higher-value activities like patient care and research.
Parent and Interpreter Involvement
GenieMD allows providers to easily invite a student’s parents or an interpreter to the call, ensuring all parties are informed and involved in the care process.
Better Chronic Disease Management
The platform supports chronic care management by enabling continuous monitoring and timely interventions, which can lead to better health outcomes and reduced readmission rates.
Disadvantages
Limitations in Certain Diagnoses
Not all medical visits can be conducted remotely. Certain diagnoses that require hands-on approaches, such as imaging tests or blood work, still necessitate in-person visits.
Security and Privacy Concerns
There are concerns about the security of personal health data transmitted electronically, which is a critical issue for any telehealth platform. Strong encryption protocols and access controls are essential to maintain confidentiality and comply with regulatory requirements.
Reimbursement Issues
Telehealth services face reimbursement challenges, as Medicare and Medicaid have varying coverage policies, and many private insurance companies do not fully cover telehealth services. This can result in out-of-pocket costs for patients.
Legislative Barriers
Strict laws in many states limit the use of telehealth, which can hinder the full potential of platforms like GenieMD. These legislative barriers need to be addressed for telehealth to become more widespread.
By considering these points, individuals can make informed decisions about whether GenieMD’s telehealth solutions align with their healthcare needs and expectations.
GenieMD - Comparison with Competitors
GenieMD’s Unique Features
- GenieMD offers a comprehensive virtual care platform that includes telehealth, Remote Patient Monitoring (RPM), Remote Therapeutic Monitoring (RTM), and Chronic Care Management (CCM). This integrated approach allows for seamless and continuous care, especially beneficial for patients with chronic conditions.
- The platform leverages cloud computing, big data, artificial intelligence, and mobile technologies to provide a unified care model. This technological backbone enables real-time data access and action, improving patient outcomes.
- GenieMD’s partnership with AT&T’s IoT cellular network enhances connectivity, allowing for better access to healthcare services, even in rural areas, and covering 99% of the U.S. population.
- The use of AI Agents, such as those through the healow Genie, automates call routing, eliminates initial hold times, and provides quick answers to patient queries, enhancing patient satisfaction and efficiency.
Competitors and Alternatives
Wheel
- Wheel specializes in virtual healthcare solutions, providing a platform for organizations and clinicians to deliver consumer-centric virtual health care. While it focuses on virtual care, it does not offer the same breadth of services as GenieMD, such as RPM and CCM.
Fora Health
- Fora Health supports patients and clinicians through a conversational interface and digital assistants, facilitating shared decision-making. However, it lacks the extensive remote monitoring and chronic care management features that GenieMD provides.
Amwell
- Amwell offers a range of virtual care services, including general medical care, mental health care, and chronic condition management. While comprehensive, Amwell’s services may not be as highly integrated with IoT connectivity as GenieMD’s.
Teladoc Health
- Teladoc Health connects patients with doctors, therapists, and medical experts, offering a variety of services. However, it may not have the same level of AI-driven call center solutions or the specific focus on chronic care management that GenieMD has.
eVisit
- eVisit provides a virtual care platform for healthcare organizations to deliver services like urgent care, primary care, and specialty care. It is more focused on immediate care needs rather than long-term chronic care management.
CirrusMD
- CirrusMD offers a platform where patients can quickly chat with physicians, covering primary care, behavioral health, and women’s health. While it provides rapid access to care, it does not include the extensive remote monitoring and chronic care features of GenieMD.
Conclusion
GenieMD stands out due to its integrated virtual care platform, advanced use of AI and IoT technologies, and comprehensive chronic care management. While competitors offer various aspects of virtual care, GenieMD’s holistic approach and technological innovations make it a unique and valuable option for those seeking seamless and continuous care. If you are looking for a solution that combines telehealth, remote monitoring, and chronic care with advanced AI-driven patient support, GenieMD is a strong contender. However, if your needs are more focused on immediate care or specific health disciplines, alternatives like Wheel, Fora Health, or CirrusMD might be more suitable.
GenieMD - Frequently Asked Questions
Here are some frequently asked questions about GenieMD, along with detailed responses to each:
What services does GenieMD offer?
GenieMD provides a comprehensive virtual care platform that includes telehealth, remote patient monitoring (RPM), chronic care management (CCM), remote therapeutic monitoring (RTM), and behavioral health services. The platform also features call center triage and access to medical experts on a 24/7 basis.
How does GenieMD’s Remote Patient Monitoring work?
GenieMD’s Remote Patient Monitoring solution is integrated with their iVisit Telehealth platform. This allows health systems and payers to use one platform for their care delivery model. The service includes the use of Bluetooth, cellular, and USB-oriented medical devices to capture physiological and therapeutic measures. These devices are easily assigned to patients, and the platform can set complex warnings and alerts for each patient.
What kind of devices does GenieMD support?
GenieMD supports a variety of medical devices, including Bluetooth, cellular, and USB-oriented devices. These devices are integrated into the platform to facilitate the capture of physiological and therapeutic measures, enabling seamless remote monitoring.
How does GenieMD ensure patient engagement?
GenieMD uses AI-driven tools, such as “Ask Genie,” to personalize patient engagement. The platform also integrates evidence-based clinical content, like resources from the American Heart Association, to enhance patient engagement and support healthcare providers in delivering efficient care. Patients are highly engaged, with 97% of patients using the platform for at least 20 minutes per month.
Is GenieMD’s platform compatible with different devices and operating systems?
Yes, GenieMD’s platform is compatible with all major platforms, including iOS, Android, and web-based systems. This ensures that patients and healthcare providers can access the services from a variety of devices.
How does GenieMD handle patient consent and data security?
GenieMD allows healthcare providers to obtain patient consent electronically, ensuring compliance with regulatory requirements. The platform is also HIPAA-compliant, which means it adheres to strict standards for protecting patient data.
Can GenieMD’s platform generate reports for reimbursement?
Yes, GenieMD’s platform can automatically generate CPT reports for reimbursement, making it easier for healthcare providers to manage the administrative aspects of patient care.
What kind of support does GenieMD offer to its users?
GenieMD provides superior customer service and a premium ownership experience. The platform includes built-in EMR and patient portals, and it offers demos, live support, and enterprise onboarding and account support for its users.
Is GenieMD’s platform scalable and customizable?
Yes, GenieMD’s platform is modular and scalable, allowing healthcare providers to offer a broad range of services using a single, integrated system. The platform can be customized to fit individual patient needs, fostering better health outcomes and higher levels of patient engagement.
What recognition has GenieMD received for its services?
GenieMD was recently recognized by Frost & Sullivan with the 2024 Company of the Year Award in the North American virtual chronic disease management industry. This recognition highlights GenieMD’s innovative approach and its impact on improving patient outcomes through virtual care solutions.
GenieMD - Conclusion and Recommendation
Final Assessment of GenieMD
GenieMD is a comprehensive and innovative health management platform that leverages advanced technologies such as cloud computing, big data, and artificial intelligence (AI) to provide a holistic approach to healthcare. Here’s a detailed look at its features and who would benefit most from using it.Key Features
- Medication Management: GenieMD allows users to track their medications, vitamins, and alerts them to potential adverse drug interactions, ensuring safe adherence to medication regimens.
- Vitals Tracking: The app enables users to monitor vital signs such as blood pressure, glucose levels, and cholesterol, integrating with various health tracking devices like Fitbit, Withings, and iHealth.
- Condition Monitoring: It helps manage chronic health conditions with a holistic view of the factors impacting overall well-being.
- Fitness and Exercise: Users can track their exercise routines, workout duration, and calories burned to stay aligned with their fitness goals.
- Emergency Contacts: A one-button feature to contact 911, family, and friends in emergency situations.
- Telemedicine and Care Coordination: GenieMD offers telemedicine services (though at an extra cost) and allows for care team creation and management, including secure messaging and request management.
- Educational Resources: The platform provides educational material about health conditions, medications, medical procedures, and healthy living, drawing from trustworthy sources like the American Heart Association.
Who Would Benefit Most
GenieMD is particularly beneficial for several groups:- Individuals with Chronic Conditions: Those managing chronic health conditions such as diabetes, hypertension, or heart disease can significantly benefit from the app’s monitoring and management features.
- Older Adults: Elderly individuals who need to track multiple medications and monitor their vitals regularly can find the app very useful. The emergency contact feature is also a significant advantage.
- Health-Conscious Individuals: Anyone looking to maintain a healthy lifestyle by tracking their fitness, vitals, and overall health can benefit from GenieMD’s comprehensive tracking and educational resources.
- Healthcare Providers: Healthcare providers can use GenieMD to extend care beyond traditional settings, offering personalized treatment plans, remote patient monitoring, and chronic care management. This enhances patient outcomes and aligns with the trend of home-based care.