GYANT - Detailed Review

Health Tools

GYANT - Detailed Review Contents
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    GYANT - Product Overview



    GYANT Overview

    GYANT is an innovative healthcare technology company that specializes in AI-powered virtual assistant solutions, now integrated into the Fabric Health platform following its acquisition in January 2024.



    Primary Function

    GYANT serves as a “digital front door” for health systems, using artificial intelligence to guide patients to the most appropriate care setting and resources. It analyzes patient symptoms, medical history, and preferences to provide personalized recommendations for care, ensuring patients receive the right care at the right time.



    Target Audience

    GYANT’s primary target audience includes patients seeking healthcare services and healthcare providers such as hospitals, integrated delivery networks, and health insurance companies. It is particularly beneficial for health systems looking to streamline patient care, optimize resource allocation, and improve patient outcomes.



    Key Features



    Personalized Care Navigation

    GYANT’s AI technology provides personalized care recommendations, directing patients to the most suitable care setting based on their individual needs.



    Efficient Resource Allocation

    By guiding patients to the appropriate care setting, GYANT helps health systems optimize resource allocation and reduce unnecessary visits to emergency rooms and urgent care facilities.



    Enhanced Patient Experience

    The platform offers a user-friendly interface and personalized recommendations, leading to higher patient satisfaction and engagement.



    Conversational AI

    GYANT uses conversational AI to interact with patients, gather symptoms, and provide guidance throughout their healthcare journey.



    Integration with Health Systems

    GYANT seamlessly integrates with existing health systems, including electronic health records and patient portals, making it easy for both patients and healthcare providers to use.



    Automated Workflows

    The platform automates busywork and humanizes care, reducing administrative burdens on healthcare staff and improving clinical capacity.



    Conclusion

    Overall, GYANT’s integration with Fabric Health enhances patient access, streamlines clinical workflows, and improves health outcomes through its AI-driven solutions.

    GYANT - User Interface and Experience



    User Interface

    GYANT’s interface is centered around a conversational AI platform that guides patients through their healthcare journey. Here are some key aspects of its user interface:



    Main Chat Experience

    The core of GYANT’s interface is the main chat feature. This is designed to be intuitive, with most user interactions occurring in the bottom half of the screen. This layout ensures that users can easily access and respond to messages without struggling to reach the top portion of the screen.



    Content-First Approach

    The interface prioritizes content from GYANT and doctors, displaying it front and center. This approach helps in improving efficiency and clarity, ensuring that 95% of user interactions happen in the bottom half of the screen without distractions from the menu.



    Onboarding Through Conversation

    New users are onboarded through a conversational introduction from GYANT. This introduction explains the value users will gain, how to extract that value, and builds trust before asking for signup information. This conversational onboarding process enhances clarity and trust.



    Quick Reply Buttons and Layout

    The interface uses quick reply buttons and bubbles positioned to the right side of the screen, indicating when the user is sending a message. This layout variation was found to work better in user testing, as it mimics a natural conversation flow.



    Ease of Use

    The ease of use is a significant focus for GYANT:



    Efficiency

    The platform is designed to be efficient, allowing users to type as if they are speaking with a human. This efficiency is crucial for making decisions about doctor visits, whether in-person or digital.



    Clarity

    Feedback from users highlighted the importance of clarity in the interface. GYANT ensures that users understand the next steps, how medical information is displayed, and how recommendations are made. This clarity improves the overall user experience.



    Streamlined Processes

    GYANT automates administrative tasks such as scheduling appointments, accessing medical records, and obtaining information. This automation frees up healthcare providers to focus on delivering care, making the process smoother for both patients and providers.



    Overall User Experience

    The overall user experience of GYANT is highly positive:



    Personalized Recommendations

    GYANT uses AI to analyze symptoms, medical history, and preferences to provide personalized care pathways. This ensures that patients receive recommendations that are specific to their unique circumstances.



    Trust and Delight

    Building trust is a key aspect of GYANT’s design. The platform aims to establish trust through clear communication, efficient processes, and personal touches such as doctor profiles. This trust increases the likelihood of users providing accurate health history and sticking with the platform.



    Improved Patient Satisfaction

    GYANT’s AI-powered navigation and seamless integration with health systems’ infrastructure lead to improved patient satisfaction. Patients appreciate the efficient and intuitive healthcare experience, which results in higher satisfaction scores and increased loyalty.

    In summary, GYANT’s user interface is designed to be clear, efficient, and engaging, ensuring a positive and effective user experience in the healthcare sector.

    GYANT - Key Features and Functionality



    GYANT Overview

    GYANT, now acquired by Fabric, is a sophisticated health tool that leverages AI to enhance patient engagement, streamline clinical processes, and improve overall healthcare outcomes. Here are the main features and how they work:



    AI-Powered Symptom Checking and Triage

    GYANT’s AI assistant conducts clinical assessments to identify patient symptoms. This is integrated into health system websites, mobile apps, and patient portals. The AI triage includes 69 adult protocols and 46 pediatric protocols, which help in determining the appropriate care venue, such as Urgent Care, Primary Care Physician (PCP), or Telemedicine.



    Automated Patient Intake and Scheduling

    The AI assistant automates patient intake by gathering symptom and condition-specific information through intelligent adaptive interviews. This process reduces wait times for virtual visits to as little as 7 minutes and provider work time to as little as 89 seconds. Patients can also use the assistant to search for nearby locations and book appointments directly, which increases patient capture and improves the patient experience.



    Integration with Electronic Health Records (EHR)

    GYANT’s system integrates deeply into clinical workflows and EHR systems, such as Cerner. This integration allows for real-time updates and the ability to record notes directly within the patient’s record, ensuring seamless continuity of care.



    Clinical Capacity Expansion

    By automating routine tasks like symptom gathering and documentation, GYANT frees up valuable time for clinicians. This automation reduces the total visit length and documentation time, enabling clinicians to work 2-10 times faster depending on the setting. It also decreases call center volume by 15% and increases the utilization of unfilled visit blocks.



    Enhanced Patient Experience

    The AI assistant provides a seamless and personalized experience for patients. It offers real-time visit progress updates, access to FAQs, and convenient self-scheduling options. This enhances patient satisfaction and prevents patients from leaving without being seen (LWBS) by keeping them informed about their visit status.



    Streamlined Discharge Processes

    In emergency rooms, GYANT’s solution digitizes the discharge process, allowing patients to attest and access their care plan with a single click. This eliminates wait times for staff and printed paperwork, shortening the total length of stay in emergency rooms.



    Asynchronous Care

    GYANT’s asynchronous care platform, known as Async, allows patients to self-select for asynchronous visits after an AI-powered clinical assessment. This is particularly useful for low-acuity cases that would otherwise be handled in urgent care settings, enabling providers to treat these cases efficiently without disrupting the patient’s schedule.



    Reduced Administrative Burden

    The AI assistant helps patients self-serve by answering common patient inquiries, such as finding clinics or doctors, and addressing other non-clinical intents. This decreases contact center volume and improves the overall efficiency of health system operations.

    These features collectively enhance patient access, improve clinical efficiency, and drive better health outcomes by leveraging AI to automate and streamline various aspects of the healthcare process.

    GYANT - Performance and Accuracy



    Performance

    GYANT’s AI-enabled platform has demonstrated strong performance in several areas:

    • Clinical Capacity and Efficiency: The platform automates routine tasks and streamlines workflows, allowing healthcare providers to focus more on patient care. It enables faster patient intake, shorter virtual visit wait times, and reduces the documentation burden on clinicians.
    • Patient Engagement: GYANT’s technology has been recognized for driving more meaningful patient-doctor engagements. It integrates with any EHR system and has received a 93.2 customer satisfaction score from KLAS Research, with 100% of customers surveyed being either satisfied or highly satisfied.
    • Workflow Optimization: The platform uses intelligent interviews to expedite virtual consultations, reducing wait times and streamlining provider workflows. It also expands clinical capacity by using mobile intake forms and automated symptom gathering, freeing up clinicians’ time.


    Accuracy

    The accuracy of GYANT’s platform is supported by several metrics:

    • Adherence to Clinical Guidelines: Fabric Health, which includes GYANT’s technology, boasts a 92% adherence to clinical best practices, validated through over 5 million encounters.
    • Clinical Decision Support: The platform provides accurate diagnoses and prescriptions, taking into account drug and allergy interactions. It also automates SOAP notes, ensuring that all pertinent symptoms and acuity are captured.
    • Customer Satisfaction: The high customer satisfaction score from KLAS Research indicates that the platform is delivering accurate and effective care solutions, as all customers surveyed were satisfied with the technology and would purchase it again.


    Limitations and Areas for Improvement

    While GYANT’s platform has shown significant strengths, there are a few areas where improvements could be considered:

    • Integration Challenges: Although the platform integrates with any EHR system, there might be occasional challenges in seamless integration, which could affect performance. However, there is no specific information available on this aspect.
    • User Training: To fully leverage the platform’s capabilities, healthcare providers may need training on how to use the AI-driven tools effectively. Ensuring that users are well-trained could enhance the overall performance and accuracy of the system.
    • Continuous Updates: The healthcare landscape is constantly evolving, so it is crucial for the platform to stay updated with the latest clinical best practices and evidence-based protocols. Fabric Health addresses this by collaborating with the Clinical Quality Advisory Council to update protocols regularly.

    In summary, GYANT’s integration into Fabric Health has resulted in a highly performing and accurate AI-driven health tool. The platform’s ability to automate workflows, enhance patient engagement, and adhere to clinical guidelines makes it a valuable asset in healthcare. However, as with any technology, there may be minor challenges related to integration and user training that could be addressed to further optimize its performance.

    GYANT - Pricing and Plans



    Understanding GYANT Pricing Structure

    To understand the pricing structure of GYANT, now integrated into Fabric Health, we can refer to the information available on the AWS Marketplace, as this is one of the platforms where GYANT’s services are offered.

    Pricing Tiers

    GYANT’s product, known as GYANT Front Door, is available in three pricing tiers on the AWS Marketplace:

    Tier 1

    Price: $50,000 per year. Features: Includes automated patient inquiries, symptom checking, finding clinics or doctors, and answering patient questions.

    Tier 2

    Price: $100,000 per year. Features: Includes all features of Tier 1, along with additional capabilities such as EHR integrations for read/write capabilities, AI triage, and care navigation.

    Tier 3

    Price: $250,000 per year. Features: Includes all features from the lower tiers, plus advanced functionalities like appointment availability, wait times, and “get-in-line” features.

    Features Available in Each Plan

    Here are some key features available across the different tiers:

    Automated Doctor/Clinic Search and Appointment Booking

    Available in all tiers.

    EHR Integrations

    Available in Tier 2 and Tier 3.

    AI Triage & Care Navigation

    Available in Tier 2 and Tier 3.

    Symptom Checking and Patient Inquiries

    Available in all tiers.

    Advanced Capabilities for Appointment Availability and Wait Times

    Available in Tier 3.

    Free Options

    There are no free options or trial periods mentioned for GYANT Front Door on the AWS Marketplace. The pricing is based on a subscription model with no refunds available. In summary, the pricing for GYANT’s AI-driven health tools is structured into three tiers with increasing levels of functionality and cost, but there are no free options available.

    GYANT - Integration and Compatibility



    Integration and Compatibility of GYANT

    The integration and compatibility of GYANT, now part of Fabric, are key aspects of its functionality and effectiveness in the healthcare sector.



    Integration with Electronic Health Records (EHRs)

    GYANT’s AI assistant integrates seamlessly with Electronic Health Records (EHRs) through read/write capabilities. This integration allows GYANT to record notes directly into the patient’s record, ensuring that all relevant information is updated and accessible to healthcare providers.



    Clinical Workflows and Automation

    GYANT’s technology is deeply integrated into clinical workflows, automating common patient inquiries such as symptom checking, finding clinics or doctors, and answering questions. This automation helps reduce the burden on contact centers and streamlines patient intake processes, making it faster for patients to get the care they need.



    Multi-Platform Compatibility

    GYANT’s AI assistant can be deployed on various platforms, including health system websites, mobile apps, patient portals, and within call centers. This versatility ensures that patients can access care and information from multiple entry points, enhancing the overall patient experience.



    HL7 and FHIR Standards

    Fabric, which now includes GYANT, leverages HL7 and FHIR standards to streamline data exchange and create greater organizational efficiencies. This compatibility ensures seamless communication and interoperability between different healthcare systems.



    API Integrations

    Fabric’s platform, including GYANT’s AI technology, supports open API integrations. These integrations enable the creation of embeddable experiences that can be customized to suit the specific needs of healthcare institutions, clinical staff, and patients. This flexibility helps in consolidating point solutions and reducing the complexity associated with multiple standalone systems.



    Single Sign-On (SSO) and Identity Management

    To simplify user management, Fabric’s platform offers robust SSO capabilities and identity management support. This ensures that clinical staff and patients can access the necessary tools and information without the hassle of multiple logins, further enhancing the efficiency of healthcare delivery.



    Conclusion

    In summary, GYANT’s integration with various healthcare systems, EHRs, and its compatibility across multiple platforms make it a powerful tool for improving patient engagement, streamlining clinical workflows, and enhancing the overall healthcare experience.

    GYANT - Customer Support and Resources



    Customer Support and Resources Overview

    When looking into the customer support and additional resources provided by GYANT, now integrated into Fabric Health, here are some key points to consider:

    Automated Support and Guidance

    GYANT’s conversational AI, now part of Fabric Health, serves as a virtual assistant that guides patients through their healthcare journey. This AI helps patients identify their symptoms and directs them to the appropriate level of care, whether it be scheduling primary care visits, routing to urgent care, or facilitating virtual visits.

    Symptom Checker and Intake

    The system automates symptom collection and condition-specific information gathering through intelligent adaptive interviews. This reduces documentation time and wait times for patients, making the process more efficient.

    Patient Engagement

    GYANT’s technology, integrated into Fabric Health, supports patient engagement by providing real-time visit progress updates, configurable FAQs, and care plans. This enhances patient satisfaction and prevents issues like patients leaving without being seen (LWBS).

    Clinical Workflows Automation

    The platform automates clinical and administrative workflows, such as mobile intake forms, clinical symptom gathering, and SOAP notes. This reduces the workload for clinical staff and shortens the total length of visits.

    Multi-Channel Access

    Patients can access care through various channels, including websites, mobile apps, patient portals, and call centers. This ensures that patients can get the care they need conveniently and efficiently.

    Integration with Healthcare Systems

    GYANT’s technology is deeply integrated into clinical workflows and electronic health records (EHRs), ensuring seamless communication and efficient care delivery. This integration is beneficial for health systems like Cleveland Clinic, Intermountain Healthcare, and OSF HealthCare.

    Customer Support Through Partnerships

    While GYANT itself does not provide direct customer support as a standalone entity (since it is now part of Fabric Health), the combined platform offers support through its partnerships with healthcare providers. For example, patients can reach out to their healthcare providers who use Fabric Health’s solutions for any support or inquiries they may have.

    Conclusion

    In summary, the customer support and resources provided by GYANT, now as part of Fabric Health, are primarily centered around automated AI-driven tools that streamline patient care and engagement, while also reducing administrative burdens on healthcare staff.

    GYANT - Pros and Cons



    Advantages of GYANT in the Health Tools AI-Driven Product Category

    The acquisition of GYANT by Fabric highlights several significant advantages of GYANT’s technology and integration into healthcare systems:

    Improved Patient Access

    GYANT’s conversational AI care assistant and patient engagement suite enable patients to quickly connect with the right care setting, whether it’s scheduling appointments, accessing virtual care, or managing their health through self-service tools. This results in faster patient intake and shorter virtual visit wait times.

    Enhanced Clinical Capacity

    The integration of GYANT’s AI technology helps in expanding clinical capacity by automating routine tasks such as symptom gathering and documentation. This frees up valuable time for clinicians, allowing them to focus more on patient care and increasing their efficiency by up to 10 times in some settings.

    Streamlined Workflows

    GYANT’s solutions automate busywork and streamline clinical processes, reducing the documentation burden and total visit length. This includes mobile intake forms and automated symptom gathering, which significantly reduce the administrative load on clinical staff.

    Improved Patient Engagement

    The platform drives higher patient engagement, with a reported 58% increase in patient engagement. It also reduces hospital readmission rates by 10% and call center wait times by 35%, enhancing the overall patient experience.

    Efficient Virtual Visits

    GYANT’s intelligent adaptive interviews expedite virtual consultations, reducing wait times to as little as 7 minutes and provider work time to as little as 89 seconds. This makes virtual care more efficient and accessible.

    Real-Time Updates and Transparency

    The system provides real-time visit progress updates and configurable FAQs, which enhance patient satisfaction and prevent patients from leaving without being seen (LWBS). This improves patient flow and resource allocation, particularly in emergency rooms.

    Disadvantages of GYANT

    While the information available does not highlight specific disadvantages of GYANT, there are a few potential considerations:

    Integration Challenges

    Integrating GYANT’s AI technology and engagement solutions into existing healthcare systems could pose technical and operational challenges. Ensuring seamless integration with electronic health records (EHRs) and other clinical workflows might require significant effort and resources.

    Dependence on Technology

    The reliance on AI and automation means that any technical issues or downtime could disrupt patient care and clinical operations. Ensuring high uptime and reliability is crucial to avoid such disruptions.

    Training and Adoption

    Healthcare providers may need training to effectively use GYANT’s tools, which could be time-consuming and may require additional resources. Ensuring widespread adoption among clinicians and staff is essential for maximizing the benefits of the technology.

    Data Security and Compliance

    As with any healthcare technology, ensuring the security and compliance of patient data is critical. GYANT and Fabric must adhere to stringent healthcare regulations, such as HIPAA, to protect patient information. Given the current information, these potential disadvantages are more speculative and based on general considerations rather than specific issues reported with GYANT. Overall, the integration of GYANT into Fabric’s platform appears to offer significant benefits in terms of patient access, clinical efficiency, and patient engagement.

    GYANT - Comparison with Competitors



    Unique Features of GYANT

    • AI-Powered Triage and Care Navigation: GYANT uses advanced AI algorithms to analyze symptoms, medical history, and preferences to guide patients to the most appropriate care setting, whether it’s a primary care physician, urgent care, or emergency room. This triage system includes 69 adult and 46 pediatric protocols, making it highly comprehensive.
    • Seamless Integration with Health Systems: GYANT integrates seamlessly with existing health system infrastructure, including electronic health records (EHR) systems, appointment scheduling platforms, and telehealth services. This integration allows for smooth patient experiences and efficient coordination of care.
    • Continuous Learning and Improvement: GYANT’s AI algorithms continuously learn from patient interactions and feedback, ensuring the accuracy and relevance of its recommendations are always improving.
    • Automated Administrative Tasks: GYANT’s AI-powered chatbot assists patients in scheduling appointments, accessing medical records, and obtaining information, freeing up healthcare providers to focus on delivering care.


    Comparison with Other AI Health Tools



    Merative (Formerly IBM Watson Health)

    • Holistic Health Data Management: Merative focuses on reassembling health information around individuals, ensuring patient-centric care. It provides real-time evidence-based insights and maintains high standards of privacy and security. While Merative is strong in data management and providing actionable health data, it does not offer the same level of AI-powered triage and care navigation as GYANT.


    Viz.ai

    • AI-Powered Care Coordination: Viz.ai is specialized in analyzing medical imaging data and providing real-time insights and automated assessments. It excels in automated disease detection and comprehensive patient record management but is more focused on imaging data rather than the broad symptom checking and care navigation offered by GYANT.


    Enlitic

    • Data Standardization and Anonymization: Enlitic ensures complete, consistent, and correct data for multiple use cases, protecting patient health information. It enhances radiologist workflow and improves research data quality. While Enlitic is strong in data standardization and anonymization, it does not provide the same level of patient-facing AI triage and care navigation as GYANT.


    Potential Alternatives

    • Teledoc Health: Teledoc Health offers telemedicine services that allow patients to receive medical advice and treatment remotely. While it provides remote care, it lacks the comprehensive AI-powered triage and care navigation that GYANT offers.
    • Qure.ai: Qure.ai focuses on AI-powered diagnostic tools, particularly in radiology, similar to Viz.ai. It provides automated disease detection but does not cover the broad range of clinical and non-clinical intents that GYANT does.


    Conclusion

    GYANT stands out with its comprehensive AI-powered triage, seamless integration with health systems, and continuous learning capabilities. While other AI health tools like Merative, Viz.ai, and Enlitic offer strong features in specific areas such as data management, imaging analysis, and data standardization, GYANT’s broad range of functionalities makes it a unique and valuable solution for patient engagement and care navigation. If you are looking for a tool that can handle both clinical and non-clinical patient inquiries and provide personalized care pathways, GYANT is a strong contender. However, if your needs are more specialized, such as advanced imaging analysis or holistic data management, alternatives like Viz.ai or Merative might be more suitable.

    GYANT - Frequently Asked Questions



    Frequently Asked Questions about GYANT



    Q: What is GYANT and how does it fit into Fabric Health?

    GYANT is a conversational AI care assistant and patient engagement suite that has been acquired by Fabric Health. This acquisition enhances Fabric’s capabilities in automating patient navigation, scheduling, and engagement, leveraging GYANT’s AI technology to improve clinical capacity and patient access.



    Q: How does GYANT improve patient engagement?

    GYANT’s conversational AI guides patients through their healthcare journey, from the initial digital front door to their entire clinical process. It helps patients quickly identify their symptoms, schedule appointments, and access virtual or in-person care, leading to a 58% higher patient engagement and improved health outcomes.



    Q: What are the benefits of integrating GYANT into Fabric Health?

    The integration of GYANT into Fabric Health results in several benefits, including a 10% reduction in hospital readmission rates, a 35% reduction in call center wait times, and a 33% reduction in left-without-being-seen rates in the ER. It also speeds up clinical processes, making them 10 times faster than traditional virtual care.



    Q: How does GYANT’s AI technology impact clinical workflows?

    GYANT’s AI technology integrates deeply into clinical workflows and electronic health records, automating routine tasks such as patient intake, symptom collection, and documentation. This reduces the administrative burden on health system staff, allowing clinicians to focus more on patient care.



    Q: Which healthcare organizations use GYANT’s technology?

    GYANT’s technology is used by several prominent healthcare organizations, including Cleveland Clinic, Intermountain Healthcare, Highmark Health, OSF HealthCare, and Geisinger. These partnerships help in deploying GYANT’s technology across various platforms such as websites, mobile apps, patient portals, and call centers.



    Q: How does GYANT enhance the patient experience?

    GYANT provides a seamless and personalized patient experience by offering real-time visit progress updates, access to FAQs, and convenient self-scheduling options. This enhances patient satisfaction and ensures that patients are well-informed and engaged throughout their care journey.



    Q: Is GYANT’s AI validated for clinical accuracy?

    Yes, GYANT’s AI technology is validated for clinical accuracy. Fabric’s clinical expert system, which includes GYANT’s AI, is maintained by a team of care providers and reviewed by a Clinical Quality Advisory Council. This ensures that the AI-driven solutions adhere to high standards of care and are as effective as in-person visits.



    Q: How does the integration of GYANT affect Fabric Health’s care enablement platform?

    The integration of GYANT expands Fabric Health’s care enablement platform by adding advanced conversational AI and patient engagement capabilities. This allows Fabric to unify virtual and in-person care across intake, triage, routing, and treatment, making the entire care process more efficient and patient-centric.



    Q: What kind of support does GYANT offer for patient health outcomes?

    GYANT’s technology supports patient health outcomes by guiding patients through their entire clinical journey, ensuring they receive the right care at the right time. It also helps in reducing administrative burdens, which can lead to better health outcomes by allowing clinicians to focus more on patient care.



    Q: How does GYANT’s AI handle patient symptoms and conditions?

    GYANT’s AI uses intelligent adaptive interviews to gather patient symptoms and condition-specific information. This process is designed to fully capture pertinent symptoms and acuity, which helps in making accurate diagnoses and providing appropriate care.



    Q: Is GYANT’s technology secure and compliant with healthcare standards?

    Yes, GYANT’s technology, now part of Fabric Health, is designed to be secure and compliant with healthcare standards. Fabric integrates seamlessly with existing EMRs and ensures that all data handling and processing adhere to strict security and compliance guidelines.

    GYANT - Conclusion and Recommendation



    Final Assessment of GYANT in the Health Tools AI-Driven Product Category

    GYANT, now acquired by Fabric, is a significant player in the health tools AI-driven product category, offering a comprehensive suite of solutions that cater to both patients and healthcare providers.



    Key Benefits and Value Propositions

    • Streamlined Patient Access: GYANT’s platform provides a “digital front door” that guides patients to the appropriate level of care, reducing unnecessary visits and improving patient outcomes.
    • Reduced Administrative Burden: The AI-powered virtual assistants handle tasks such as scheduling appointments, coordinating referrals, and collecting patient information, freeing up clinicians to focus on patient care.
    • 24/7 Patient Support: Patients have round-the-clock access to medical advice and support, ensuring they can manage their health concerns at any time.
    • Improved Patient Engagement: GYANT offers personalized care plans, educational resources, and ongoing support, leading to higher patient satisfaction and better health outcomes.


    Who Would Benefit Most

    • Health Systems and Care Providers: By automating routine tasks and streamlining workflows, GYANT helps healthcare providers increase clinical capacity, reduce wait times, and improve operational efficiency.
    • Patients Seeking Medical Care: Patients benefit from quick access to care, personalized guidance, and the ability to manage their health through self-service tools and 24/7 support.
    • Insurance Payers: GYANT’s data-driven insights and predictive analytics help insurance payers optimize patient care, reduce healthcare costs, and improve care coordination.
    • Employers Providing Health Benefits: Employers can offer their workforce access to virtual care services, health assessments, and wellness programs, promoting employee well-being and productivity.


    Overall Recommendation

    GYANT, as part of Fabric’s platform, is highly recommended for those seeking to enhance patient engagement, streamline healthcare workflows, and improve overall patient outcomes. Here are some key reasons:

    • Comprehensive Solution: The platform addresses every step of the patient journey, from symptom onset to post-discharge, making it a holistic solution for healthcare needs.
    • High Customer Satisfaction: GYANT has been recognized for its high customer satisfaction, with 100% of customers surveyed being either satisfied or highly satisfied and willing to purchase again.
    • Integration and Accessibility: The platform integrates with any EHR system and is accessible through various channels, including the GYANT website, mobile app, and health system websites and apps.

    In summary, GYANT’s AI-driven solutions make it an invaluable tool for improving patient care, reducing administrative burdens, and enhancing the overall healthcare experience. Its integration into Fabric’s platform further strengthens its capabilities, making it a top choice for healthcare providers, patients, and other stakeholders in the healthcare industry.

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