Kyruus ProviderMatch - Detailed Review

Health Tools

Kyruus ProviderMatch - Detailed Review Contents
    Add a header to begin generating the table of contents

    Kyruus ProviderMatch - Product Overview



    Introduction to Kyruus ProviderMatch

    Kyruus ProviderMatch is a comprehensive patient-access solution developed by Kyruus Health, aimed at helping health systems match patients with the most suitable providers. Here’s a breakdown of its primary function, target audience, and key features.

    Primary Function

    The primary function of Kyruus ProviderMatch is to facilitate precise patient-provider matching across various access points within health systems. This includes websites, access centers, and care settings, ensuring a consistent patient experience and optimizing the alignment between provider supply and patient demand.

    Target Audience

    The target audience for Kyruus ProviderMatch includes health systems, hospitals, medical groups, and health plans. It is particularly beneficial for referring physicians, schedulers, and referral coordinators who need to connect patients with clinically appropriate and available providers.

    Key Features



    Precise Patient-Provider Matching

    Kyruus ProviderMatch uses a proprietary clinical library with over 20,000 clinical terms to enable precise matching based on providers’ clinical expertise. This ensures that patients are connected with the most suitable providers for their specific needs.

    Smart Appointment Scheduling

    The platform offers real-time provider availability, intuitive scheduling workflows, and direct integrations with leading Electronic Health Records (EHRs) to convert demand for in-person and virtual visits more effectively.

    Provider Data Management

    KyruusOne, the provider data management platform, consolidates, enriches, and maintains provider data from multiple sources such as credentialing, EHRs, and marketing databases. It also includes online profile management for providers, ensuring accurate and up-to-date information.

    Analytics and Insights

    ProviderMatch Analytics provides health systems with novel insights to optimize their provider networks, improve patient conversion, and align network supply with patient demand. This includes dashboards for understanding provider network composition, patient access dynamics, and appointment booking trends.

    Centralized Work Queue and Smart Search

    For care settings, the platform offers a centralized work queue for managing referrals, online appointment requests, and phone-based requests. It also enables easy searching across the network for appropriate providers and available appointment slots.

    Member Experience Enhancements

    Recent additions include AI-powered solutions like Guide, a conversational AI search experience, and Provider Data Solutions, which improve member interactions by providing seamless care navigation and enhanced provider profiles. By leveraging these features, Kyruus ProviderMatch helps health systems boost patient retention, ensure appropriate follow-up care, and streamline care transitions, ultimately leading to better patient outcomes and higher satisfaction rates.

    Kyruus ProviderMatch - User Interface and Experience



    User Interface of Kyruus ProviderMatch

    The user interface of Kyruus ProviderMatch is crafted to be intuitive and user-friendly, ensuring a seamless experience for both patients and healthcare staff.



    Patient Experience

    For patients, the interface is simple and straightforward. Here are some key aspects:

    • Search Capabilities: The system features a Smart Search function that allows patients to easily find providers based on their clinical needs, location, and other relevant criteria. This search is powered by a proprietary clinical library that provides detailed insights into providers’ expertise.
    • Provider Profiles: Patients can access detailed profiles of providers, including their clinical specialties, insurances accepted, and location. This helps patients make informed decisions about their care.
    • Appointment Scheduling: The platform integrates with leading Electronic Health Records (EHRs) and offers real-time provider availability, enabling patients to schedule appointments online or through call centers efficiently.


    Healthcare Staff Experience

    For healthcare staff, including call center employees, referring physicians, and schedulers, the interface is equally user-friendly:

    • Centralized Work Queue: The system includes a centralized queue for managing all provider referrals, online appointment requests, and phone-based requests. This maximizes system-wide efficiency and streamlines care transitions.
    • Smart Search: Staff can easily search across the network for appropriate providers and available appointment slots, ensuring that patients are matched with the right care providers quickly.
    • Provider Data Management: The KyruusOne platform provides a single point of access to accurate and up-to-date provider data, which is rigorously processed and maintained through automated and user-friendly applications.


    Ease of Use

    The interface is designed to be intuitive, reducing the learning curve for both patients and staff. Here are some key points:

    • User-Friendly Applications: The platform offers user-friendly online applications for administrators and providers, making it easy to manage and update provider data.
    • Intuitive Scheduling Workflows: The scheduling process is streamlined with intuitive workflows, ensuring that appointments can be booked efficiently without unnecessary complications.
    • Real-Time Visibility: Real-time visibility into provider availability helps in converting demand for in-person and virtual visits more effectively, enhancing the overall efficiency of the system.


    Overall User Experience

    The overall user experience is focused on consistency and precision:

    • Consistent Patient Experience: The ProviderMatch suite ensures a consistent patient experience across multiple points of access, whether patients interact through websites, access centers, or care settings.
    • High Patient and Provider Satisfaction: The system is designed to maximize provider productivity and reduce misdirected referrals, leading to high patient and provider satisfaction.
    • Data-Driven Insights: The platform provides novel insights into patient search behavior and provider network analytics, helping health systems to better align their supply with patient demand and make informed marketing decisions.

    In summary, Kyruus ProviderMatch offers a clear, intuitive, and efficient interface that enhances both the patient and healthcare staff experience, ensuring accurate and timely matches between patients and providers.

    Kyruus ProviderMatch - Key Features and Functionality



    Kyruus ProviderMatch Overview

    Kyruus ProviderMatch is a comprehensive patient access platform that integrates several key features to enhance the process of matching patients with the most suitable healthcare providers. Here are the main features and how they work:



    Precise Patient-Provider Matching

    ProviderMatch uses a proprietary, physician-curated clinical library and Smart Search capabilities to enable more precise matches between patients and providers. This feature allows patients to search for providers based on specific clinical and non-clinical criteria, such as areas of clinical focus, insurance accepted, and location. This precision ensures that patients are connected with the most appropriate care for their needs.



    Smart Appointment Scheduling

    The platform facilitates convenient online scheduling through direct integrations with Electronic Health Records (EHRs). Patients can search for available appointment slots and book both in-person and virtual visits. This feature converts demand for care into booked appointments more effectively by providing real-time visibility into provider availability and intuitive scheduling workflows.



    Robust Provider Data Management

    ProviderMatch is powered by the KyruusOne® provider data management platform, which consolidates provider data from multiple sources such as EHRs, credentialing systems, and various spreadsheets. This consolidation creates a single, accurate profile for each provider, enhancing the data with details about their clinical areas of focus. The platform ensures data accuracy through rigorous, automated data processing and user-friendly online applications for administrators and providers.



    Centralized Work Queue

    For provider offices and clinics, ProviderMatch offers a centralized work queue to manage all provider referrals, online appointment requests, and phone-based requests. This feature maximizes system-wide efficiency by streamlining the management of various types of requests in one place.



    Efficient Smart Search

    The platform allows providers, practice managers, and office staff to search easily across the network for appropriate providers and available appointment slots. This efficient search function helps in identifying the right in-network provider for follow-up care, ensuring that patients receive continuous and appropriate care.



    Informative Provider Profiles

    ProviderMatch delivers detailed insight into providers’ clinical expertise and key logistical criteria such as insurances accepted, location, and other relevant details. These informative profiles help patients and healthcare staff identify the most suitable provider for their specific needs.



    Intuitive Point-of-Care Booking

    The platform ensures that patients can leave their appointments with follow-up care booked by surfacing provider availability and enabling scheduling directly within the provider search workflow. This feature streamlines care transitions and ensures that patients receive timely follow-up care.



    AI Integration

    While the primary features of ProviderMatch are driven by advanced data management and search algorithms, Kyruus has also integrated AI in other aspects of its offerings. For instance, the recent launch of Guide, a conversational AI search experience, utilizes natural language processing and generative AI to create a seamless and intuitive experience for members searching for care. This AI-powered search helps simplify the process of finding providers by reducing the need for complex filters and multiple clicks.



    Conclusion

    In summary, Kyruus ProviderMatch enhances patient access by providing a multi-channel solution that includes precise patient-provider matching, smart appointment scheduling, robust provider data management, and efficient search and booking capabilities. These features work together to ensure a more consistent patient experience, better alignment between network supply and patient demand, and improved operational efficiency.

    Kyruus ProviderMatch - Performance and Accuracy



    Evaluating the Performance and Accuracy of Kyruus ProviderMatch

    Kyruus ProviderMatch, a leading AI-driven health tool, reveals several key strengths and some areas for improvement.



    Performance

    Kyruus ProviderMatch is renowned for its ability to streamline patient access and improve the overall care experience. Here are some performance highlights:

    • Patient-Provider Matching: The platform uses a proprietary clinical taxonomy with over 20,000 clinical terms, including lay synonyms, to ensure precise patient-provider matches. This helps in directing patients to the most suitable medical specialists for their specific needs.
    • Appointment Scheduling: ProviderMatch enables real-time provider availability and intuitive scheduling workflows, which significantly improve the efficiency of booking appointments. This feature has led to increased patient engagement and better alignment between network supply and patient demand.
    • Data Management: The KyruusOne provider data management platform consolidates, enriches, and maintains provider data from multiple disparate sources, such as credentialing, EHRs, and marketing databases. This rigorous data processing ensures high accuracy and reliability of the provider data.
    • Analytics: The platform offers in-app analytics that provide insights into provider network composition, patient access dynamics, and appointment booking trends. These analytics help health systems optimize their provider networks and improve operational efficiency.


    Accuracy

    The accuracy of Kyruus ProviderMatch is a critical aspect of its performance:

    • Data Quality: The platform improves data quality through the ingestion, curation, and cleansing of data from various sources. This process ensures that the provider data is accurate, up-to-date, and trustworthy. Health plans using Kyruus Health’s Provider Data Solutions have seen significant improvements in data quality and member interactions, with increases of up to 114%.
    • Compliance and Attestation: Kyruus Health’s Provider Data Solutions build on compliance and attestation capabilities, reducing the risk of state and federal regulatory penalties for poor provider directory accuracy.
    • Provider Profiles: The platform allows for detailed and accurate provider profiles, which include clinical expertise, logistical criteria, and other relevant information. This ensures that patients are matched with the right providers based on their specific needs.


    Limitations and Areas for Improvement

    While Kyruus ProviderMatch is highly effective, there are some areas that could be improved:

    • User Segmentation: One of the challenges mentioned is effectively segmenting user stories and scenarios to serve all user sets through a single product. This involves understanding the different intentions and behaviors of consumers, whether they are researching or ready to book an appointment.
    • ROI Measurement: While Kyruus uses various levels of analytics to measure the return on investment (ROI), demonstrating the financial ROI in a clear and convincing manner remains a key area for improvement. This involves comparing the value generated by ProviderMatch against historical baselines and industry benchmarks.
    • Integration and Accessibility: Ensuring seamless integration with various health system databases and access points is crucial. While the platform is designed to be user-friendly, any issues with accessibility or integration could hinder its performance and user experience.


    Conclusion

    In summary, Kyruus ProviderMatch excels in patient-provider matching, appointment scheduling, and data management, with a strong focus on accuracy and compliance. However, there is ongoing work to improve user segmentation, ROI measurement, and integration to further enhance the platform’s performance and user experience.

    Kyruus ProviderMatch - Pricing and Plans



    Features and Capabilities

    Kyruus ProviderMatch is a comprehensive solution that includes several key features:

    • Precise Patient-Provider Matching: Enables more accurate matches based on providers’ clinical expertise and other key criteria.
    • Smart Appointment Scheduling: Converts demand for visits more effectively with real-time provider availability and intuitive scheduling workflows.
    • Provider Data Management: Boosts provider data accuracy through automated data processing and user-friendly applications.
    • Centralized Work Queue: Manages all provider referrals, online appointment requests, and phone-based requests efficiently.
    • Informative Provider Profiles: Provides detailed insights into providers’ clinical expertise and logistical criteria.


    Pricing and Plans

    While the specific pricing tiers and costs are not publicly disclosed, here are some points to consider:

    • Custom Implementation: Kyruus solutions are typically implemented on a custom basis, suggesting that pricing may vary depending on the specific needs and size of the health system or health plan.
    • Enterprise-Wide Solutions: Given that Kyruus serves large health systems and manages significant volumes of data and transactions, their pricing likely reflects the scale and complexity of the implementation.
    • No Free Options: There is no indication of free options or tiers for Kyruus ProviderMatch. The solutions are generally aimed at large health systems and health plans, which typically require customized and comprehensive implementations.


    Engagement and Support

    Kyruus emphasizes the importance of member engagement and provides tools to ensure a seamless and intuitive experience. However, specific pricing details would need to be obtained directly from Kyruus through a sales inquiry or demo request.

    If you are interested in the exact pricing and plans, it is recommended to contact Kyruus directly or request a demo to get a detailed breakdown of their offerings and associated costs.

    Kyruus ProviderMatch - Integration and Compatibility



    Kyruus ProviderMatch Overview

    Kyruus ProviderMatch, a leading solution in provider search and scheduling, integrates seamlessly with various tools and platforms to enhance patient access and care navigation. Here are some key points on its integration and compatibility:



    Integration with Salesforce

    Kyruus ProviderMatch is available on the Salesforce AppExchange, integrating with Salesforce Health Cloud. This integration allows access centers to combine Salesforce’s 360-degree view of the patient with Kyruus’ advanced matching, appointment booking, and provider data management capabilities. This synergy helps deliver a personalized, end-to-end patient experience.



    Compatibility with Health Cloud

    The integration with Salesforce Health Cloud enables health systems to leverage both platforms’ strengths. This means that health systems can use ProviderMatch within the familiar Salesforce environment, enhancing their ability to manage patient interactions and access to care.



    Partnership with Hyro

    Kyruus has a partnership with Hyro, a leader in conversational AI, which allows healthcare organizations to enhance their digital self-service capabilities. The integration between KyruusOne and Hyro’s Adaptive Communications Platform enables consumers to search for providers and book appointments online through AI-powered chat interfaces. This integration boosts online conversion rates and streamlines patient access to care.



    Integration with UPMC Systems

    UPMC has a strategic partnership with Kyruus, which includes the implementation of Kyruus ProviderMatch for Consumers and ProviderMatch DirectBook. This integration allows UPMC patients to find care and book appointments digitally, reflecting the health system’s commitment to digital patient access and care navigation.



    AI-Powered Solutions

    Kyruus also integrates AI-powered solutions, such as Guide, a conversational AI search experience, into its care access platform. This enhances the member experience by providing seamless care navigation and helping members select providers based on their medical and personal preferences.



    Conclusion

    In summary, Kyruus ProviderMatch is highly compatible and integrative across various platforms, including Salesforce, Hyro’s conversational AI, and UPMC’s health systems. These integrations aim to improve patient access, streamline care navigation, and enhance the overall care experience.

    Kyruus ProviderMatch - Customer Support and Resources



    Customer Support

    Kyruus emphasizes the importance of a seamless and supportive experience for its clients. While the specific details of their customer support structure are not explicitly outlined in the provided sources, it is clear that Kyruus works closely with health systems to implement and optimize their solutions. For instance, Baptist Health and Norton Healthcare have engaged Kyruus to enhance their patient access experiences, indicating a collaborative approach to implementation and support.



    Implementation and Onboarding

    Kyruus typically begins by helping health systems build an enterprise-wide provider directory using the KyruusOne platform. This involves consolidating provider data from various sources, such as EHRs, credentialing systems, and spreadsheets, to create a single, accurate profile for each provider. This process suggests comprehensive onboarding and implementation support from Kyruus.



    Ongoing Support and Resources

    • Training and Integration: Kyruus solutions, such as ProviderMatch, are integrated with existing systems like EHRs and call centers. This integration likely comes with training and support to ensure that the health system’s staff can effectively use the new tools.
    • Technical Support: Although specific technical support details are not provided, the nature of Kyruus’s solutions implies that they offer ongoing technical support to maintain the functionality and accuracy of their platforms.
    • User Guides and Documentation: While not explicitly mentioned, it is common for companies like Kyruus to provide user guides, documentation, and possibly online resources to help users get the most out of their solutions.


    Additional Resources

    • AI-Powered Solutions: Kyruus offers advanced resources such as Guide, a conversational AI search experience, and Provider Data Solutions, which enhance provider data management and attestation. These solutions are part of Kyruus Connect for Payers, aimed at improving member experiences and care access.
    • Industry Insights and Reports: Kyruus may provide access to industry reports, such as the Care Access Benchmark Report for Health Plans, which can help health systems and health plans stay informed about best practices and consumer preferences.
    • Community and Events: Kyruus participates in industry events, like the AHIP Consumer Experience & Digital Health Forum, where clients can meet with the Kyruus team and learn more about their solutions and industry trends.

    In summary, while the exact details of Kyruus’s customer support options are not fully detailed in the sources, it is evident that they provide comprehensive implementation support, integration with existing systems, and ongoing resources to ensure the effective use of their solutions.

    Kyruus ProviderMatch - Pros and Cons



    Advantages of Kyruus ProviderMatch



    Improved Patient Access and Engagement

    Kyruus ProviderMatch significantly enhances patient access by allowing consumers to search for and schedule appointments with the right providers based on their specific needs. This includes filtering by criteria such as insurance accepted, language spoken, and location, making the process more user-friendly and efficient.



    Accurate and Comprehensive Provider Data

    The platform unifies disparate data sources to create a single, accurate, and comprehensive source of truth for provider data. This ensures consistency across all access channels and enables real-time appointment scheduling, which is crucial for both patients and healthcare providers.



    Reduced Administrative Burden

    ProviderMatch automates many manual processes, reducing the administrative burden on healthcare staff. This allows employees to focus on higher-value tasks, improving overall operational efficiency within healthcare organizations.



    Increased Online Appointments

    The implementation of ProviderMatch has been shown to increase online appointments significantly. For example, SCL Health (now Intermountain Healthcare) saw a 21% increase in online appointments after using the platform.



    Expanded Care Services

    Kyruus ProviderMatch now supports the scheduling of various preventive and diagnostic services, including imaging, lab services, vaccines, and more. This broadens the range of care types that can be accessed through the platform.



    Enhanced Member Experience for Health Plans

    For health plans, Kyruus’s solutions, such as Guide and Provider Data Solutions, use AI to provide a seamless and intuitive search experience. This helps members select providers that best fit their medical and personal preferences, leading to increased member interactions and better care decisions.



    Disadvantages of Kyruus ProviderMatch



    Implementation Challenges

    While the platform offers significant benefits, its implementation requires careful planning and engagement with various stakeholders, including physicians. Ensuring physician buy-in and integrating the system with existing workflows can be challenging.



    Dependence on Data Quality

    The effectiveness of ProviderMatch heavily depends on the quality and accuracy of the provider data. Ensuring that the data is up-to-date and reliable is crucial, which can be a continuous effort for healthcare organizations.



    User Segmentation

    The platform needs to serve multiple user bases, including patients, nurse managers, and physicians, each with different needs and expectations. Segmenting these user stories and scenarios effectively can be an ongoing challenge.



    Integration with Existing Systems

    ProviderMatch must integrate with various existing systems, such as EHRs and health plan directories, which can be technically complex and may require significant resources to ensure seamless integration.

    Overall, Kyruus ProviderMatch offers substantial advantages in terms of patient access, engagement, and operational efficiency, but it also requires careful implementation, ongoing data management, and effective integration with existing healthcare systems.

    Kyruus ProviderMatch - Comparison with Competitors



    Unique Features of Kyruus ProviderMatch

    • Precise Patient-Provider Matching: Kyruus ProviderMatch uses a proprietary clinical library with over 20,000 clinical terms to enable precise matching of patients with providers based on their clinical expertise. This is facilitated by the Smart Search capabilities and detailed provider profiles.
    • Smart Appointment Scheduling: The platform offers real-time provider availability, intuitive scheduling workflows, and direct integrations with leading Electronic Health Records (EHRs) to convert demand for in-person and virtual visits more effectively.
    • Provider Data Management: KyruusOne, the underlying provider data management platform, consolidates, enriches, and maintains provider data from multiple disparate sources, ensuring accuracy and up-to-date information.
    • Analytics and Insights: ProviderMatch Analytics provides in-app reporting solutions that offer insights into patient access channel trends, access center performance, and provider network composition. This helps health systems make data-driven decisions to optimize their provider networks and improve patient access.


    Alternatives and Competitors



    AristaMD

    • AristaMD focuses on improving patient outcomes through timely access to specialty care. It operates in both healthcare and telehealth sectors, offering solutions that streamline the referral process and improve access to specialty care. While it does not offer the same level of provider data management as Kyruus, it is strong in facilitating timely access to specialty care.


    Referwell

    • Referwell provides a proprietary scheduling platform and a unique care concierge service. It is known for its referral tracking, patient communication, and scheduling services, which help reduce referral leakage and improve patient engagement. However, it lacks the comprehensive provider data management and analytics offered by Kyruus.


    MD MatchUp

    • MD MatchUp uses predictive analytics for patient-provider matchmaking. Its platform helps health systems match patients with the most appropriate providers, but it does not have the extensive clinical taxonomy and provider data management capabilities of Kyruus.


    QGenda

    • QGenda is a competitor that focuses on workforce management and scheduling for healthcare providers. While it is strong in managing provider schedules and workflows, it does not offer the same level of patient-provider matching and provider data management as Kyruus.


    ReferralMD

    • ReferralMD specializes in referral management and patient scheduling, offering services such as referral tracking, patient communication, and real-time analytics. It helps reduce referral leakage and improve patient engagement but lacks the comprehensive analytics and provider data management of Kyruus.


    Key Differences

    • Comprehensive Provider Data Management: Kyruus stands out with its rigorous data processing and standardization through KyruusOne, which is not a primary focus of its competitors.
    • Advanced Analytics: The analytics capabilities of Kyruus, particularly ProviderMatch Analytics, provide detailed insights into patient access trends and provider network composition, which is a unique selling point compared to other competitors.
    • Clinical Taxonomy: The proprietary clinical library used by Kyruus for precise patient-provider matching is a distinctive feature that sets it apart from other solutions in the market.
    In summary, while competitors like AristaMD, Referwell, MD MatchUp, QGenda, and ReferralMD offer valuable services in patient access and provider management, Kyruus ProviderMatch is distinguished by its comprehensive provider data management, advanced analytics, and precise patient-provider matching capabilities.

    Kyruus ProviderMatch - Frequently Asked Questions



    Frequently Asked Questions about Kyruus ProviderMatch



    What is Kyruus ProviderMatch?

    Kyruus ProviderMatch is an enterprise-wide patient access solution that helps health systems improve patient experience, boost demand conversion, and increase agent efficiency. It combines provider search and scheduling solutions for websites, access centers, and care settings, ensuring a consistent patient experience across all access points.



    How does ProviderMatch facilitate patient-provider matching?

    ProviderMatch enables more precise patient-provider matching by using a proprietary clinical taxonomy and Smart Search capabilities. This involves detailed insights into providers’ clinical expertise, based on a clinical library containing over 20,000 clinical terms, including lay synonyms. This helps in identifying the right in-network provider for follow-up care.



    What scheduling capabilities does ProviderMatch offer?

    ProviderMatch allows for smart appointment scheduling with real-time provider availability and intuitive scheduling workflows. It also offers direct integrations with leading Electronic Health Records (EHRs) and the flexibility to either leverage a direct integration with the underlying scheduling system or use Kyruus’ stand-alone appointment management solution.



    How does ProviderMatch manage and maintain provider data?

    ProviderMatch uses the KyruusOne provider data management platform to consolidate, enrich, and maintain provider data from multiple disparate sources such as credentialing, EHRs, and marketing databases. This platform ensures rigorous data maintenance and ongoing data ingestion, and it allows providers to manage their profiles through an intuitive, mobile-friendly online application.



    Can ProviderMatch be integrated with other health system tools and systems?

    Yes, ProviderMatch can be integrated with various health system tools and systems. For example, it can integrate directly with leading EHRs and other scheduling systems, and it also supports integration with consumer-facing chatbots and other digital access points.



    What analytics capabilities does ProviderMatch offer?

    ProviderMatch Analytics provides health systems with novel insights into patient demand and provider supply. It offers visibility into what consumers are looking for online and how that interest is converting to booked appointments. This helps in optimizing provider networks, improving operational efficiency, and aligning network supply with patient demand.



    How does ProviderMatch enhance patient experience and retention?

    ProviderMatch enhances patient experience by offering a seamless and user-friendly search and scheduling experience. It ensures appropriate follow-up care and streamlines care transitions by surfacing provider availability and enabling scheduling directly within the provider search workflow. This helps in boosting patient retention and ensuring that patients leave their appointments with follow-up care booked.



    Can ProviderMatch be used by health plans as well as health systems?

    Yes, Kyruus offers provider data management solutions for health plans. These solutions help in optimizing provider data quality, connecting members to online appointment scheduling, and ensuring compliance with regulations such as the No Surprises Act.



    How does ProviderMatch Administrator help in managing provider data?

    ProviderMatch Administrator provides a single point of access to manage provider data, allowing practice staff to maintain provider profiles, configure clinical search settings, and access analytics. It streamlines provider data management and ensures that provider profiles are accurate and up-to-date.



    What benefits do health systems see from using ProviderMatch?

    Health systems using ProviderMatch have seen significant benefits, including a 75% increase in referral keepage rate and a 10-fold increase in referral volumes managed. It also helps in boosting patient retention, ensuring appropriate follow-up care, and streamlining care transitions.

    Kyruus ProviderMatch - Conclusion and Recommendation



    Final Assessment of Kyruus ProviderMatch

    Kyruus ProviderMatch is a comprehensive patient-provider matching and scheduling system that significantly enhances patient access and experience within health systems. Here’s a detailed assessment of its benefits, target users, and overall recommendation.



    Key Benefits



    Precise Patient-Provider Matching

    The platform uses a proprietary clinical taxonomy with over 20,000 clinical terms to ensure patients are matched with providers who have the specific clinical expertise they need. This precision is achieved through detailed provider profiles configured by the providers themselves, ensuring accuracy and relevance.



    Smart Appointment Scheduling

    ProviderMatch offers real-time provider availability, intuitive scheduling workflows, and direct integrations with leading Electronic Health Records (EHRs). This streamlines the appointment booking process for both in-person and virtual visits.



    Centralized Data Management

    The KyruusOne® provider data management platform consolidates, enriches, and maintains provider data from multiple disparate sources such as credentialing, EHRs, and marketing databases. This ensures a single, accurate point of access for provider data, which is crucial for efficient patient access initiatives.



    Analytics and Insights

    ProviderMatch Analytics provides health systems with novel insights into provider network composition, patient access dynamics, and appointment booking trends. This helps in optimizing the provider network, improving operational efficiency, and aligning network supply with patient demand.



    Who Would Benefit Most



    Health Systems and Hospitals

    Organizations with multiple access points, such as websites, access centers, and care settings, can benefit greatly from ProviderMatch. It helps in creating a consistent patient experience across all points of access and improves demand conversion to booked appointments.



    Patients and Caregivers

    Consumers can easily research and select care options based on specific clinical and non-clinical criteria, enhancing their overall care experience. The platform ensures that patients are connected with the most appropriate providers for their needs.



    Providers and Administrative Staff

    Providers can manage their profiles accurately through an intuitive online platform, and administrative staff can efficiently manage provider data, search settings, and access analytics in one place.



    Overall Recommendation

    Kyruus ProviderMatch is highly recommended for health systems aiming to improve patient access, streamline care transitions, and enhance the overall patient experience. The platform’s ability to match patients with the right providers, manage provider data effectively, and provide insightful analytics makes it a valuable tool for optimizing healthcare operations.

    For health systems looking to boost patient retention, ensure appropriate follow-up care, and increase operational efficiency, ProviderMatch offers a comprehensive solution that addresses these needs effectively. Its integration with various health system components, such as EHRs and access centers, further solidifies its value in creating a seamless care experience.

    In summary, Kyruus ProviderMatch is an essential tool for any health system committed to delivering high-quality, patient-centered care. Its features and benefits make it an indispensable asset in the healthcare industry.

    Scroll to Top