
Myzone - Detailed Review
Health Tools

Myzone - Product Overview
Myzone Overview
Myzone is a wearable fitness brand that focuses on motivating individuals to engage in physical activity through a unique and inclusive approach. Here’s a brief overview of its primary function, target audience, and key features:Primary Function
Myzone’s primary function is to track heart rate and provide real-time feedback to users, helping them monitor their exercise intensity. The system uses electrocardiography (ECG) and photoplethysmography (PPG) sensors to ensure accurate heart rate measurements, up to 99.4% accuracy.Target Audience
Myzone is designed for a broad audience, including fitness enthusiasts, gym-goers, and those new to exercise. It is particularly popular in gyms, with over 7,500 gym chains in more than 80 countries using the system. It also caters to individuals who prefer working out at home or outdoors, and it is used by approximately 1.8 million people worldwide.Key Features
Personalized Zones
Myzone creates personalized heart rate zones based on each user’s maximum heart rate. This allows individuals of different fitness levels to compete and exercise together on a level playing field, earning Myzone Effort Points (MEPs) for their efforts.Community and Social Elements
The Myzone app fosters a sense of community by allowing users to join or build their own groups among friends, family, or classmates. It includes features like MZ-Chat, where users can communicate, share progress, and motivate each other.Integration and Compatibility
Myzone devices connect via analogue, ANT , and Bluetooth, integrating with various fitness equipment, Apple Watch, Wear OS, Garmin, and Samsung Galaxy devices. It also works with third-party apps such as MapMyRun, Strava, and MyFitnessPal.Accurate Tracking
The heart rate monitors, such as the MZ-Switch and MZ-3, offer versatile tracking options for gym, outdoor, and water-based activities. These devices provide real-time heart rate data, helping users and trainers track intensity and progress.Virtual Workouts
Myzone offers virtual live group workouts through MZ-Remote, allowing participants to exercise together remotely while receiving real-time biometric feedback and coaching from trainers.Data-Driven Feedback
Trainers can use the Myzone app to provide real-time feedback and individually tailored advice to clients during classes. Users can access their performance stats and goals directly from their smartphones, enhancing engagement and motivation. By focusing on effort over ability and providing a supportive community environment, Myzone aims to make exercise more enjoyable and rewarding for its users.
Myzone - User Interface and Experience
User Interface of MyZone
The user interface of MyZone, a heart rate-based fitness tracking system, is designed to be user-friendly and intuitive, focusing on providing clear and real-time feedback to enhance the user experience.Key Interface Elements
The MyZone app does not rely on a display on the device itself, such as the MZ-3 chest strap, but instead uses the screen of your smartphone to display all the necessary data. The app is organized into a simple and clean layout, with a main menu featuring six tiles that can be dragged and repositioned for quicker access. This allows users to easily access different features such as tracking real-time exercise data, viewing body metrics, and managing social connections.Real-Time Feedback and Data Visualization
During workouts, the app provides real-time feedback on heart rate zones, calories burned, and exercise intensity. The data is clearly visualized, making it easy to see which heart rate zone you are in at a glance. This real-time feedback helps users adjust their effort levels and stay motivated.Social and Gamified Features
The MyZone app includes social features such as challenges, leaderboards, and group chats. Users can create group challenges, invite friends to participate, and set personal goals. These social elements and gamified features, like earning MyZone Effort Points (MEPs), help keep users engaged and motivated by making fitness a more enjoyable and competitive experience.Ease of Use
The app is designed to be intuitive, allowing users to quickly find what they need without confusion. The interface is clean and uncluttered, with consistent design elements that make it easy to use. For example, users can swipe through different screens to view their workout history, body metrics, and social interactions. The app also automatically syncs with the MZ-3 chest strap once it is back in range, ensuring that data is always up-to-date.Overall User Experience
The overall user experience is enhanced by the app’s ability to provide detailed workout summaries and personalized effort zones. Users can track their progress over time, set fitness goals, and earn rewards for their efforts. The community aspect of the app, where users can interact with others and participate in challenges, adds a motivational layer that encourages consistent engagement in fitness activities.Customer Service Considerations
However, it is important to note that some users have reported issues with customer service and technical support, which can affect the overall user experience. Despite these challenges, the app’s core features and user interface are generally praised for their simplicity and effectiveness in tracking and enhancing fitness activities.
Myzone - Key Features and Functionality
The Myzone Health and Fitness System
The Myzone health and fitness system, particularly in the context of its wearable fitness technology, offers several key features and functionalities that are enhanced by AI and other advanced technologies.
Accurate Heart Rate Monitoring
Myzone provides real-time and accurate heart rate monitoring during workouts. This feature is crucial as it helps users gauge their exertion levels, ensuring they are working within the optimal intensity for their fitness goals. The heart rate data is highly accurate, with an error margin of less than 3%.
Efficient Calorie Tracking
The device calculates calories burned based on the heart rate data, offering a precise measure of energy expenditure. This information is invaluable for individuals focusing on weight management and overall fitness goals.
Personalized Effort Tracking
Myzone uses personalized effort zones based on each individual’s fitness level. These zones are color-coded, making it easy for users to see their effort levels at a glance. As users become more fit, the AI technology adjusts the zone thresholds accordingly, ensuring the workouts remain efficient and challenging.
Zone-Based Training
The system divides heart rate intensity into color-coded zones, helping users stay within their target zones for optimal training. This visual feedback prevents overexertion and ensures users are working at the right intensity for their goals, whether it’s fat burning, cardio improvement, or endurance training.
Motivational Challenges and Social Connectivity
Myzone offers various challenges and competitions that users can participate in, fostering a sense of friendly competition and motivation. Users can connect with friends and other Myzone users through the app, share workout summaries, achievements, and challenges, and engage in group chats. This social aspect enhances motivation and encourages consistency in workouts.
Integration with Fitness Facilities
Myzone is often integrated with fitness facilities, allowing users to track their workouts and earn MYZONE Effort Points (MEPs) at participating gyms. This integration provides additional incentives and enhances the overall fitness experience.
Comprehensive Workout History
The Myzone app stores detailed workout history, allowing users to view their progress over time. Users can see their stats by week, month, and year, and track their MEPs, calories burned, and other metrics. This historical data helps in setting and achieving long-term fitness goals.
Real-Time Feedback and App Functionality
The Myzone app provides real-time feedback during workouts, encouraging effort in the moment. The app is user-friendly and allows users to view their results anywhere, anytime. It also features leaderboards, social sharing, and the ability to create group challenges and invite friends to participate.
AI Integration
While the primary fitness tracking features of Myzone are not directly driven by AI, the system does use AI technology to learn and adjust the user’s effort zones over time. This ensures that as the user becomes more fit, the system adapts to maintain an optimal workout intensity. The AI helps in accurately tracking and adjusting the user’s zones, making the workouts more efficient and effective.
Conclusion
In summary, Myzone combines accurate heart rate monitoring, personalized effort tracking, and social connectivity with a user-friendly app to create a comprehensive fitness tracking system that motivates and guides users towards their fitness goals.

Myzone - Performance and Accuracy
When Evaluating Myzone’s Performance and Accuracy
Accuracy of Heart Rate Monitoring
Myzone’s heart rate monitoring technology is highly accurate, particularly when using the ECG sensor. The MyZone MZ-Switch, for example, offers 99.4% accuracy for heart rate readings when using the ECG sensor, which is typically worn as a chest strap. This level of accuracy is crucial for precise heart rate zone tracking and personalized feedback. For activities where the optical sensor is used, such as on the arm or wrist, the accuracy drops to 95%, which is still a reliable figure but slightly lower than the ECG sensor.Heart Rate Zones and RPE Alignment
Myzone’s system aligns heart rate zones with the Rate of Perceived Exertion (RPE) scale, ensuring that clients’ subjective feelings of intensity match their objective heart rate data. For instance, if a client is in the blue zone (60-69% Maximum Heart Rate), their RPE should be around 6 out of 10. This alignment helps in identifying any discrepancies that might indicate a need to adjust the client’s Maximum Heart Rate (MHR) in the system.Data Utilization and Client Engagement
The Myzone app allows trainers to track clients’ intensity and provide individualized advice during and after classes. This use of data, such as Myzone Effort Points (MEPs) and heart rate recovery metrics, helps in engaging clients and creating a sense of accomplishment. The app also facilitates community building through features like MZ-Chat, where clients and trainers can stay connected and motivated.Additional Features and Services
Myzone offers a range of services, including MZ-Club, MZ-Together, and MZ-On Demand, which provide live and pre-recorded content, live classes, and on-demand classes. These features are designed to keep clients engaged and active whether they are in the gym, outdoors, or at home. The inclusion of MZ-Maps allows users to track their heart rate zones along their route, adding another layer of engagement and data analysis.Limitations and Areas for Improvement
While Myzone’s technology is highly accurate, there are some limitations to consider:- The optical sensor, though reliable, is less accurate than the ECG sensor.
- The comfort and positioning of the sensors can affect accuracy; for example, the chest strap may not be the most comfortable for all users.

Myzone - Pricing and Plans
Myzone Health and Fitness Plans
Myzone does not provide a clear, tiered pricing structure similar to subscription-based services. Instead, their offerings are more focused on packages and hardware setups for gyms and fitness centers.
Studio Pack and Team Pack
These are hardware and membership packages. The Studio Pack includes a receiver, hardware for the room, 10 MZ-3 belts, and 2 free months of membership. The Team Pack includes a receiver, hardware for the room, 30 MZ-3 belts, and 2 free months of membership. Yearly license fees are not included in these pack prices.
Hardware and Software
Myzone provides heart rate monitors, software, and display screens for gyms. The setup includes heart rate monitoring devices, real-time feedback display screens, and the Myzone app. The cost of these components is not specified in the provided sources, but you can contact Myzone for a virtual assessment to determine the best setup for your business.
Free Options
MZ-Remote Live Classes
Myzone offers complimentary live classes with real-time feedback for users who have a Myzone device. This includes access to cardio, strength, HIIT, and yoga sessions, allowing users to stay socially connected and motivated during workouts.
Additional Costs
Membership and Licensing
While the initial packages come with some free membership months, there are yearly license fees associated with maintaining the service. These fees are not detailed in the provided sources.
For precise pricing and to select the right system for your business, it is recommended to contact Myzone directly for a personalized assessment and quote.

Myzone - Integration and Compatibility
Integration with Fitness Equipment
Myzone devices can be integrated with several types of fitness equipment, such as Matrix cardio equipment. To use Myzone with Matrix equipment, you need to ensure your Myzone device is turned on and reading your heart rate. Then, you pair the device through the settings menu on the Matrix equipment. Once connected, the Matrix screen displays your live heart rate, heart rate percentage, and Myzone Effort Points (MEPs), providing a comprehensive workout summary at the end of your session.
Compatibility with Smart Watches and Wearables
Myzone is compatible with a range of smart watches and wearables, including Apple Watch, Android Watch, Samsung Watch, and Garmin Watch. For example, with MZ-Open, gym members can access the Myzone ecosystem directly from their Apple or Android smart watch, eliminating the need for a separate Myzone device. This allows members to track their workouts and earn MEPs without additional hardware.
Integration with Health and Fitness Apps
Myzone integrates with various health and fitness apps, such as Strava, Life Fitness cardio equipment, Peloton, and MyFitnessPal. You can link your Myzone device to these apps to sync your workout data, ensuring all your physical activity is tracked and rewarded. For instance, you can connect Myzone to Strava to track your workouts and share your progress.
Compatibility with Home Devices
Myzone data can also be shared with home devices and platforms. You can display the Myzone app on your home TV and even sync your Myzone data with Apple Health or Google Fit, ensuring your fitness metrics are consolidated across different platforms.
Gym and Club Integrations
For gyms and clubs, Myzone offers a comprehensive integration that enhances the fitness experience for members. With MZ-Open, members can scan a QR code on the gym screen to display their live workout metrics alongside others, fostering a sense of community and competition. This integration requires an active Myzone license and helps in filling classes and boosting member engagement.
Conclusion
In summary, Myzone’s integration capabilities are extensive, allowing users to track their fitness metrics across a wide range of devices, equipment, and apps, making it a highly versatile and user-friendly fitness tracking solution.

Myzone - Customer Support and Resources
Customer Support Options
Contacting Customer Support
To get assistance with general and technical issues, you can contact Myzone’s customer service through several channels:
- Phone: You can call the customer support number at 44 115 778 8311. This helpline is active for privacy inquiries, help with in-club software, and other issues.
- Email: For general and technical issues, email
support@myzone.org
. For queries and complaints, you can emailheadoffice@myzone.org
, and for legal issues, usedpo@myzone.org
. - App Support: You can also contact the support team through the Myzone app by signing into your registered account and submitting a direct request for assistance.
Online Resources
- Website Support Options: On the Myzone website, you can find options to “Contact Support” or “Contact Sales” depending on your needs. The “Contact Support” option allows you to specify whether you need assistance for business or personal use.
- FAQs: Myzone has a comprehensive FAQ page that addresses various topics such as troubleshooting, system requirements, software and hardware issues, billing, orders, and returns. This can be a quick way to find answers to common questions.
Physical Locations
If you prefer in-person support, you can visit Myzone’s offices in different locations:
- UK Headquarters: Myzone Ltd, Level 3, Gordon House, 10a Prospect Hill, Douglas, Isle Of Man, British Isles IM1 1EJ, United Kingdom.
- US Office: 311 S Wacker Dr. Suite 480, Chicago, IL 60606.
- Australia Office: 6/6 Bottlebrush Ave, Noosa Heads, Queensland, 4567.
- UK Office: 5th Floor Market Square House, St James St Nottingham, NG1 6FG UK.
Additional Support
- Help Menu in the App: If you can’t find what you’re looking for, you can use the help menu in the Myzone training app to contact support or provide feedback.
By utilizing these channels and resources, you can effectively address any issues or questions you have regarding Myzone’s products and services.

Myzone - Pros and Cons
Advantages of Myzone
Accurate Heart Rate Monitoring
Myzone is renowned for its accurate and real-time heart rate monitoring. The chest strap technology, in particular, boasts a 99.4% accuracy rate, comparable to an EKG machine, ensuring that every effort is accurately accounted for.Personalized Effort Tracking
Myzone uses a personalized effort zone system, dividing heart rate intensity into color-coded zones. This helps users gauge their effort levels and work out at an intensity appropriate for their fitness goals, whether it’s fat burning, cardio improvement, or endurance training.Efficient Calorie Tracking
The device calculates calories burned based on heart rate data, providing a precise measure of energy expenditure during workouts. This is particularly valuable for individuals focusing on weight management and overall fitness goals.Motivational Challenges and Social Connectivity
Myzone offers various challenges and competitions that create a sense of friendly competition and motivation. Users can connect with friends and other Myzone users through the app, fostering a sense of community and encouraging consistent workouts.Comprehensive Workout History
The Myzone app stores a detailed history of workouts, allowing users to track their progress over time. This historical data helps in setting new fitness goals and monitoring improvements.Versatile Wearable Options
The Myzone MZ-Switch, for example, can be worn on the chest, arm, or wrist, offering flexibility and comfort. This versatility makes it easier to incorporate fitness tracking into daily routines.Integration with Fitness Facilities
Myzone is often integrated with fitness facilities, allowing users to track their workouts and earn MEPs (Myzone Effort Points) at participating gyms. This integration enhances the overall fitness experience and provides additional incentives.Disadvantages of Myzone
App Pairing Issues
Users have reported spotty app pairing, which can be frustrating. The app may require manual refreshing of pages to show the latest workouts, even after they have been synced.Limited Detailed Information
The Myzone app, while user-friendly and social, does not provide the more detailed information that advanced fitness enthusiasts might need. It lacks features such as workout suggestions or detailed recovery tracking.Design and User Interface
Some users find the Myzone app’s design and user interface to be a bit outdated compared to other fitness tracking apps. While it is easy to use, it may not look as modern or offer the same level of customization as some competitors.Limited Tracking of Specific Exercises
Myzone does not measure speed, cadence, or weight lifted; it focuses solely on heart rate and effort. This might be a limitation for users who need detailed tracking of specific exercise metrics. Overall, Myzone is a strong choice for those seeking accurate heart rate monitoring, personalized effort tracking, and a motivating social fitness experience. However, it may not be the best fit for advanced users seeking more detailed fitness metrics or a more modern app design.
Myzone - Comparison with Competitors
When Comparing Myzone to Other Health and Fitness Tracking Tools
Unique Features of Myzone
- Heart Rate Monitoring Accuracy: Myzone heart rate monitors, such as the MZ-Switch, use a combination of electrocardiography (ECG) and photoplethysmography (PPG) sensors, providing heart rate measurements with an accuracy of up to 99.4%. This is particularly noteworthy as it matches the standards used by health professionals.
- Interchangeable and Versatile: The MZ-Switch is the first interchangeable heart rate monitor that can be worn on the chest, wrist, or arm, and it is also waterproof, allowing use during swimming.
- Effort-Based Tracking: Myzone rewards effort over ability through its five effort zones, each representing a percentage of the user’s maximum heart rate. This system awards Myzone Effort Points (MEPs) for every minute spent in these zones, making it accessible for both athletes and fitness newcomers.
- Social and Community Features: Myzone allows users to connect with friends, challenge each other, and participate in live virtual group workouts (MZ-Remote) with real-time biometric feedback and personalized coaching.
- Integration with Other Platforms: Myzone integrates with Apple Health, as well as third-party apps like MapMyRun, Strava, and MyFitnessPal, ensuring comprehensive tracking of various health metrics.
Potential Alternatives
Les Mills
Les Mills offers a range of fitness programs and tracking tools, but it is more focused on group fitness classes and does not have the same level of heart rate monitoring accuracy as Myzone. However, it provides a strong social aspect through its group classes and online community.
Fitbit and Other Wearable Brands
Fitbit and similar wearable brands offer a wide range of fitness tracking features, including heart rate monitoring, step counting, and sleep tracking. However, they may not match Myzone’s accuracy in heart rate monitoring or offer the same level of effort-based tracking and social engagement features.
Garmin
Garmin fitness trackers are known for their advanced features, including GPS tracking and heart rate monitoring. While they offer high accuracy, they may not have the same level of integration with gym equipment or the unique effort zone system that Myzone provides.
Strava
Strava is a popular fitness tracking app that focuses on running, cycling, and swimming activities. It has strong social features but lacks the comprehensive heart rate monitoring and effort-based tracking that Myzone offers.
Key Differences
- Accuracy and Technology: Myzone’s use of ECG and PPG sensors sets it apart in terms of heart rate monitoring accuracy.
- Versatility: The MZ-Switch’s ability to be worn in multiple locations and its water resistance make it highly versatile.
- Community Engagement: Myzone’s focus on effort-based tracking and virtual group workouts provides a unique social and motivational aspect.
- Integration: While many fitness trackers integrate with health apps, Myzone’s integration with gym equipment and its own app ecosystem is particularly strong.
In summary, Myzone stands out with its highly accurate heart rate monitoring, versatile wearable options, and strong community features, making it a compelling choice for those seeking a comprehensive and engaging fitness tracking solution.

Myzone - Frequently Asked Questions
Frequently Asked Questions about Myzone
What is Myzone and how does it work?
Myzone is a heart rate tracking device that monitors and quantifies physical activity. It works by tracking your heart rate in real-time, displaying how many calories you are burning, and categorizing your workout intensity into five color-coded zones. Each zone awards Myzone Effort Points (MEPs), with higher zones earning more points per minute.How do I get started with Myzone?
To get started, you typically receive a Myzone belt when you join a gym that uses the system. If you purchase it independently, you will need to register the device through the Myzone app, where you will be guided to enter your facility ID or Community Code. This links you to your community or region.How do I charge my Myzone belt?
You should charge your Myzone belt (such as the MZ-3 or MZ-Switch) according to the manufacturer’s instructions. Detailed charging instructions can be found in the Myzone FAQs section on their website.How do I position the heart rate monitor chest strap?
To ensure accurate readings, the heart rate monitor chest strap should be positioned correctly. The strap should be snug but not too tight, and the electrodes should be in contact with your skin. More specific guidance can be found in the Myzone FAQs.How are calories calculated by Myzone?
Myzone calculates calories based on your heart rate data. The system uses your heart rate to estimate the energy expenditure during your workout. For precise details on the calculation method, you can refer to the Myzone FAQs section.What are Myzone Effort Points (MEPs)?
MEPs are an objective measure of your effort levels during a workout. Points are accumulated for every minute spent in a heart rate zone, with higher zones awarding more points. This system allows for the comparison of one workout to another and is the basis for Myzone Challenges.How do I start and stop a workout with Myzone?
To start and stop a workout, you need to follow the instructions provided by the Myzone app or the guidance given by your gym. Generally, you need to ensure the device is connected and active before beginning your workout. Workouts need to be at least 10 minutes long to record graph data.Can I add MEPs if my workout didn’t upload correctly?
If your workout didn’t upload correctly, you may need to troubleshoot the issue. Myzone provides troubleshooting guides on their website. However, adding MEPs manually is not typically an option; you would need to ensure the workout is uploaded correctly to receive your MEPs.What is Myzone Premium and what features does it offer?
Myzone Premium includes features like MZ-Club, MZ-Together, and MZ-On Demand. These allow facilities to broadcast live and pre-recorded classes, participate in global live classes, and access over 1300 on-demand classes. Additionally, MZ-Maps tracks your effort along your route, enhancing hybrid training experiences.How do I troubleshoot my Myzone device if it’s not working correctly?
Myzone provides troubleshooting guides for each of their devices (MZ-1, MZ-3, MZ-Switch) on their website. These guides cover common issues such as charging problems or connectivity issues. If you’re having trouble, you can also contact Myzone’s Customer Care Champions for assistance.How do I reset my Myzone password?
To reset your Myzone password, you can visit the password reset page on the Myzone website. If you encounter any issues, you can tap the Help bubble in the app to connect with Myzone’s Customer Care Champions for further assistance.
Myzone - Conclusion and Recommendation
Final Assessment of MyZone
MyZone is a highly effective and engaging health tool that focuses on heart-rate-based training, making it an excellent choice for individuals seeking accurate and motivating fitness tracking.Key Features and Benefits
- Accurate Heart Rate Monitoring: MyZone uses a chest strap to provide 99.4% accurate heart rate data, which is more precise than many wrist-based trackers.
- Personalised Effort Zones: The system categorises your heart rate into five colour-coded zones, each representing a different level of effort. This helps users understand how hard they are working and whether they are hitting their target intensity.
- MyZone Effort Points (MEPs): Users earn MEPs based on the intensity and duration of their workouts. This gamified approach motivates users through challenges, leaderboards, and rewards.
- Social Features: MyZone offers social accountability through challenges, leaderboards, and real-time feedback displayed on screens in gyms or fitness studios. This fosters a sense of community and friendly competition.
- Detailed Analytics: The MyZone app provides detailed workout summaries, tracking calories burned, and exercise intensity. This helps users make informed decisions about their training and stay focused on their goals.
Who Would Benefit Most
MyZone is particularly beneficial for several types of users:- Fitness Enthusiasts: Those who are serious about their workouts and want accurate, real-time feedback on their effort levels will find MyZone invaluable.
- Gym Members: Individuals who frequent gyms or fitness studios can leverage MyZone’s social features and real-time feedback on screens to stay motivated and engaged.
- Health-Conscious Individuals: People who want to monitor their heart health and overall fitness levels accurately will appreciate MyZone’s high accuracy and health monitoring capabilities.
- Those Seeking Motivation: The gamified features, challenges, and social elements of MyZone make it an excellent tool for anyone looking to stay motivated and engaged in their fitness journey.
Overall Recommendation
MyZone is a solid choice for anyone looking for a fitness tracker that provides accurate heart rate monitoring, personalized feedback, and a motivating environment. Its unique use of a chest strap for heart rate monitoring, coupled with its gamified approach and social features, makes it stand out from other fitness trackers. If you are seeking a tool that can help you optimize your workouts, stay motivated, and achieve your fitness goals, MyZone is definitely worth considering. Additionally, its ability to detect health issues, such as irregular heart rates, adds a significant health benefit.In summary, MyZone offers a comprehensive and engaging fitness tracking experience that can enhance your workout routine, keep you motivated, and provide valuable health insights.