
VisualDx - Detailed Review
Health Tools
VisualDx - Detailed Review Contents
Add a header to begin generating the table of contents

VisualDx - Product Overview
VisualDx Overview
VisualDx is an award-winning clinical decision support system (CDSS) that plays a crucial role in improving medical decision-making, aiding therapeutic decisions, and enhancing patient safety.Primary Function
VisualDx is primarily used to help healthcare professionals build accurate differential diagnoses across various medical conditions, including dermatological and general medicine cases. It provides a comprehensive platform for clinicians to access clinical information, medical images, and treatment options quickly and efficiently.Target Audience
The target audience for VisualDx includes a wide range of healthcare professionals, such as dermatologists, non-dermatologists, physicians, nurse practitioners, and physician assistants. It is also widely used in medical schools, with over 100 U.S. medical schools and more than 2,300 providers worldwide utilizing the system.Key Features
Skin of Color Feature
VisualDx has a dedicated feature to improve the treatment of skin conditions in patients of color, with an extensive image library reflecting diseases on all skin types.Differential Diagnosis
Clinicians can build a custom differential diagnosis based on a chief complaint, and the system provides quick access to relevant clinical information and images.Condition Search
Users can search for specific conditions to access detailed clinical information, including images, testing options, treatment guidelines, and ICD codes.Medication Adverse Events
The system allows searching by medication to identify potential adverse conditions caused by specific drugs, along with evidence and therapy guidelines.Sympticon
VisualDx uses its trademarked Sympticon technology to visualize symptoms of diseases, helping clinicians to broaden their differential diagnoses and make better medical decisions.Mobile Access
The platform is accessible via mobile apps available on the iOS App Store and Google Play, ensuring clinicians can use it anytime and anywhere.Patient Engagement
VisualDx provides patient handouts for nearly 400 diagnoses in both English and Spanish, which can be emailed or printed at the point of care to enhance patient engagement.Continuing Medical Education (CME)
Clinicians can earn CME credits through the use of VisualDx, helping them meet their educational requirements while delivering care.Public Health Support
The system supports public health preparedness and reporting by providing tools for outbreak preparedness, disease reporting, and linking clinicians with local public health departments. Overall, VisualDx is a valuable tool for healthcare professionals, offering a comprehensive and user-friendly platform to improve diagnostic accuracy and patient care.
VisualDx - User Interface and Experience
User Interface Overview
The user interface of VisualDx is crafted to be intuitive, efficient, and highly personalized, making it a valuable tool for healthcare professionals.Easy, Focused Navigation
The new home screen of VisualDx is streamlined to provide easy access to key features. Users can quickly select from options like “Diagnosis Lookup,” “Build a Differential,” or “Analyze a Photo” without unnecessary clicks. This focused navigation ensures that clinicians can start their clinical workflow seamlessly.Personalized Experience
The interface adapts to the user’s activity and preferences, offering one-tap access to “Recently Viewed” items and “Saved Content.” This personalization helps users pick up where they left off, enhancing their workflow efficiency.Relevant Updates
The home screen also includes notifications for health alerts, new features, and educational events, keeping users informed about important updates without having to search for them.Clinical Tools and Features
VisualDx offers several tools that enhance the user experience:Build a Differential
Users can create a custom differential diagnosis based on a chief complaint, with results available in seconds. This feature is now available across general medicine.Condition Search
Clinicians can search for conditions to access images, clinical information, testing options, treatment guidelines, and ICD codes.Medication Adverse Events
Users can search by medication to view potential adverse conditions, complete with images, evidence, and therapy guidelines.DermExpert
This AI-enabled feature allows healthcare professionals to take a picture of a patient’s skin and quickly obtain a differential diagnosis. It is available on both mobile and web platforms, making it useful for telemedicine as well.Telemedicine Integration
VisualDx is integrated into telemedicine workflows, enabling physicians to share screens with patients, show images, and email condition summaries and treatment options. This enhances patient trust and confidence during live video and audio interactions or asynchronous consultations.Mobile Access
The application is accessible anytime, anywhere, with mobile apps available on iOS and Android. This ensures that clinicians can use VisualDx on their devices, whether at the bedside or during remote consultations.Patient Engagement
VisualDx provides patient handouts for nearly 400 diagnoses in both English and Spanish, which can be emailed or printed at the point of care. This feature helps in patient education and improves compliance.Educational and CME Opportunities
Users can earn AMA PRA Category 1 Credits™ for internet point-of-care activity, supporting continuous learning and professional development.Conclusion
Overall, the user interface of VisualDx is designed to be user-friendly, efficient, and highly personalized, making it an invaluable resource for healthcare professionals to streamline their clinical workflows and enhance patient care.
VisualDx - Key Features and Functionality
VisualDx Overview
VisualDx is a comprehensive clinical decision support tool that integrates AI technology to enhance medical diagnosis and patient care. Here are the key features and how they work:
Personalized Experience
VisualDx has introduced several personalization features to improve the user experience. These include:
- Saved Diagnoses: Users can save important or frequently needed clinical information, making it easily accessible with a click or tap.
- Search History: The ability to access recent search history helps clinicians quickly retrieve previous queries, streamlining their workflow.
AI for Virtual Care
- DermExpert: This AI-enabled feature allows healthcare professionals to take a picture of a patient’s skin and quickly obtain a differential diagnosis. It is available on both mobile and web platforms, including use via telemedicine. This feature is particularly useful for diagnosing tricky skin conditions.
Clinical Decision Support
- Build Custom Differentials: Clinicians can build custom differentials across various medical fields such as dermatology, internal medicine, and pediatrics. This is done by considering patient findings like history, recent travel, and allergies.
- Condition Search: Users can search for a condition to access images and concise clinical information, including testing and treatment options, as well as ICD codes.
AI Image Search and Analysis
- AI Image Upload: The VisualDx API allows for AI image search, enabling clinicians to upload patient images to assist with intake, triage, and differential diagnosis. This feature is integrated into various platforms, including virtual care and health systems.
- DermExpert on Mobile: The DermExpert iOS app has been improved with features like zooming and focusing images, and an updated body location map to reduce cognitive load and speed up the diagnostic process.
Patient Engagement and Education
- Patient Handouts: VisualDx provides handout materials for nearly 400 diagnoses in both English and Spanish. These materials can be emailed or printed at the point of care to educate patients about their conditions.
- Symptom Checker: The Aysa app, powered by VisualDx, allows patients to take skin photos at home and receive real-time results, helping them make more informed decisions about their skin problems.
Integration and Accessibility
- API Technology: The VisualDx API supports integration into various applications, including virtual care platforms, customer-facing applications, and health systems. It uses a RESTful interface for easy integration into mobile or web applications.
- Mobile Access: VisualDx is accessible anytime, anywhere through its mobile apps available on the iOS App Store and Google Play.
Expert Content and CME Credits
- Concise Clinical Content: The platform offers peer-reviewed content written by medical experts and reviewed by medical librarians and editors to ensure accuracy and up-to-date information.
- CME Credits: Clinicians can earn 0.5 AMA PRA Category 1 Credits™ for internet point of care activity with every search, helping them meet their continuing medical education (CME) requirements.
Skin of Color Feature
- VisualDx has a dedicated feature to improve the treatment of skin conditions in patients of color, with an unmatched image library reflecting disease on all skin types.
These features collectively enhance the diagnostic accuracy, reduce implicit bias, and improve patient engagement, making VisualDx a valuable tool for healthcare professionals.

VisualDx - Performance and Accuracy
Evaluating the Performance and Accuracy of VisualDx
Diagnostic Accuracy
VisualDx has demonstrated significant improvements in diagnostic accuracy, particularly for primary care physicians. A study published in PLOS One found that VisualDx improved diagnostic accuracy by 34% among primary care doctors when handling skin conditions. Another study in the *Journal of Investigative Dermatology* showed that VisualDx’s AI solution, DermExpert, achieved a 68% accuracy rate in identifying skin conditions, comparable to the accuracy of primary care physicians using a visual aid. This accuracy was consistent across different skin types, with the AI being equally effective in analyzing lighter and darker skin.Performance Across Skin Phototypes
However, there are notable limitations. A recent study highlighted that VisualDx exhibits diagnostic bias when dealing with images of different skin phenotypes. The study found that VisualDx performed better for images in the “Fitzpatrick I-III” subgroup (representing lighter skin types) compared to the “Fitzpatrick IV-VI” subgroup (representing darker skin types). Additionally, processing images to resemble richly pigmented skin reduced both sensitivity and specificity, indicating a need for more comprehensive and diverse training datasets.User Engagement and Patient Satisfaction
VisualDx has been well-received by both healthcare providers and patients. The tool enhances patient involvement in the decision-making process, with 83% of patients feeling better supported when shown images during consultations. It also reduces the need for specialist referrals, as physicians using VisualDx made fewer referrals compared to those who did not use the tool.Areas for Improvement
One of the key areas for improvement is the representation of diverse skin types in the training datasets. While VisualDx has made significant strides in including images of pigmented skin, the recent study suggests that further work is needed to ensure equal accuracy across all skin phototypes. The company is actively addressing this by partnering with other organizations to validate and expand their API and AI capabilities, particularly to benefit marginalized patient populations.Practical Use and Limitations
In practical use, VisualDx allows healthcare providers to assess skin disorders from images with the assistance of AI. The tool provides a differential diagnosis list and can filter out less likely diagnoses. However, users should be aware that the results are truncated to 150 diagnoses to improve performance, and certain findings may not be included if they fall into specific categories like travel or medication reactions.Conclusion
In summary, VisualDx is a valuable tool that enhances diagnostic accuracy and patient satisfaction, but it requires ongoing development to ensure equitable performance across all skin types. By expanding and diversifying its image database, VisualDx can further reduce diagnostic bias and improve outcomes for a broader range of patients.
VisualDx - Pricing and Plans
VisualDx Pricing Plans
VisualDx offers several pricing plans and tiers, each with a set of features to cater to different user needs, particularly in the health and medical fields.
Core Plan
Overview
- This plan is geared towards medical education users.
Pricing
- Monthly: $39.99
- Annually: $249.99 (which works out to $20.75 per month).
Features
- Diagnosis search and summaries
- Differential diagnosis builder
- Image library
- AI skin analysis
- Quizzes
- Customized differential builder
- Treatment options
- Guided workup
- Full clinical content
- Image collection
- Leading skin of color atlas
- Search History
- Saved Diagnoses
- DermExpert App
- Earn CME with search
- 400 patient handouts in English/Spanish
- IP authentication
- EHR integrations
Elite Plan
Overview
- This plan is intended for clinical and practicing users.
Pricing
- Monthly: $49.99
- Annually: $299.99 (which works out to $24.99 per month).
Features
- Includes all features from the Core plan, with additional benefits such as:
- Patient handouts
- The ability to earn continuing medical education (CME) credits with searches.
Small Groups Plan
Overview
- Suitable for groups of 5-30 users.
Pricing
- Billing: Annually only; no monthly billing option.
Features
- Similar to the Core and Elite plans, including:
- Customized differential builder
- Treatment options
- Guided workup
- Full clinical content
- Image collection
- Leading skin of color atlas
- 400 patient handouts in English/Spanish
- Earn CME with search
- Quizzes
- DermExpert App
- EHR integrations
- IP authentication.
Enterprise Plan
Overview
- For larger organizations.
Pricing
- Pricing: Custom, requires contacting VisualDx for a quote.
Features
- Includes all features from the Core and Elite plans, along with other enterprise-specific features such as:
- Customized differential builder
- Treatment options
- Guided workup
- Full clinical content
- Image collection
- Leading skin of color atlas
- 400 patient handouts in English/Spanish
- Earn CME with search
- Quizzes
- DermExpert App
- EHR integrations
- IP authentication.
Free Trial Options
- New customers can receive a 30-day free trial on VisualDx Complete or VisualDx Oral/Dental as part of a new subscription.
- ACEP (American College of Emergency Physicians) members can also start a free trial specifically tailored for emergency medicine physicians.
Special Offers
- Occasional special offers, such as the Black Friday/Cyber Monday deal, where the VisualDx Plus DermExpert subscription can be significantly discounted (e.g., $125 for the first year instead of the regular $499/year).
- Members of specific communities, like ApeDocs, can also get discounted rates (e.g., 50% off the first year, making it $250/year instead of $499/year).

VisualDx - Integration and Compatibility
VisualDx Integration Overview
VisualDx, an AI-driven health tool, integrates seamlessly with various systems and platforms to enhance clinical decision-making and patient care. Here are some key aspects of its integration and compatibility:EHR Integrations
VisualDx can be integrated directly into electronic health records (EHRs) using SMART (Substitutable Medical Applications and Reusable Technologies) integration. This allows clinicians to access VisualDx content, such as disease images, clinical information, and medication adverse reactions, right within the EHR. The integration pulls patient data like age and sex to help build differential diagnoses quickly.Single Sign On (SSO)
To simplify access and enhance security, VisualDx offers Single Sign On (SSO) authentication. This feature provides convenience, security, and administrative benefits, making it easier for clinicians to log in and use the application without multiple usernames and passwords.Mobile Access
VisualDx is accessible on mobile devices through native apps for iPhone, iPad, and Android. Both individual and institutional subscribers can download the app from the App Store or Google Play. For institutional subscribers, specific download instructions ensure seamless mobile access. This mobile compatibility allows clinicians to use VisualDx anytime, anywhere.Web Application Compatibility
VisualDx is a web-based application that runs on modern browsers such as Internet Explorer 9 , Microsoft Edge, Chrome, Firefox, and Safari. It requires an active internet connection, session cookies, and JavaScript to be enabled. This ensures that the application is accessible across a range of devices and browsers.API Integration
The VisualDx API allows for integration into various applications, including virtual care platforms, customer-facing applications, and life sciences platforms. The API supports AI image search, symptom and sign searches, and access to expert information on testing and treatment plans. This flexibility makes it easy for development teams to incorporate VisualDx into different types of applications.Interoperability Standards
VisualDx adheres to content interoperability standards, making it easy to integrate the API into any mobile or web application. The RESTful interface ensures quick and efficient integration, facilitating the use of VisualDx across different platforms and workflows.Conclusion
In summary, VisualDx is highly compatible and integrable, offering seamless access through EHRs, mobile devices, and web browsers, while also providing flexible API options for various applications. This broad compatibility ensures that clinicians can use VisualDx effectively in multiple settings to improve patient care.
VisualDx - Customer Support and Resources
Customer Support
For technical issues or any other support needs, you can contact VisualDx technical support directly. Here are the ways to reach them:- Call the technical support number at 800-357-7611, option 5, between 8:30 AM and 4:30 PM EST. This is particularly useful if you’re having trouble setting up the mobile app or if your ID is not associated with your institution.
- You can also send an email to online_support@visualdx.com with detailed information about your issue. This helps the support team address your problem quickly.
Additional Resources
VisualDx offers a variety of resources to support your clinical practice:FAQs and Troubleshooting
- The VisualDx FAQ section is available to answer common questions and provide troubleshooting tips. If your question is not addressed there, you can reach out to the support team.
Clinical Content and Tools
- VisualDx provides concise, peer-reviewed content written by medical experts. This includes images, testing and treatment options, and ICD codes for various conditions. The platform also features tools like the Sympticon, which helps visualize symptoms, and the ability to build a differential diagnosis based on a chief complaint.
Public Health Resources
- VisualDx has a dedicated section for public health resources, including diagnostic summaries and tools for recognizing signs of physical or emotional maltreatment, refugee health concerns, and preparedness information for public health crises. These resources are updated by preparedness experts and are fully functional on mobile devices.
Patient Engagement
- The platform offers patient engagement tools, such as handout materials for nearly 400 diagnoses in both English and Spanish. These can be emailed or printed directly at the point of care.
Mobile Access
- VisualDx is accessible anytime, anywhere through its mobile apps available on the iOS App Store and Google Play, ensuring you have critical clinical information at your fingertips.
Continuing Medical Education (CME)
- Users can earn 0.5 AMA PRA Category 1 Credits™ for internet point-of-care activity with every inquiry, helping you meet CME requirements while delivering care to your patients.

VisualDx - Pros and Cons
Advantages of VisualDx
VisualDx offers several significant advantages that make it a valuable tool in the health care sector:Improved Diagnostic Accuracy
VisualDx has been shown to improve diagnostic accuracy by more than 120% in a random, blind study. This is crucial as it helps clinicians avoid misdiagnoses and unnecessary tests and prescriptions.Comprehensive Image Library
The platform boasts the world’s largest curated and metadata-enabled medical image library, with over 40,000 images of diseases and clinical guidance. This extensive library is particularly useful for identifying and treating various skin conditions, including those on patients with darker skin types.AI-Driven Features
VisualDx incorporates AI technology, such as DermExpert, which allows clinicians to take photos of skin conditions and quickly obtain differential diagnoses. This feature is available on both mobile and web platforms, enhancing the diagnostic process, especially in telemedicine settings.Personalization and Efficiency
New features include the ability to save important diagnoses and access recent search history, making the user experience more personalized and efficient. Clinicians can also copy and paste highlighted clinical content to improve note-taking.Real-Time Differential Diagnosis
The platform enables clinicians to build patient-specific custom differentials in real-time, using guided workup questions written by specialists. This helps in quickly identifying relevant symptoms and diagnostic possibilities.Patient Engagement
VisualDx provides patient handout materials for nearly 400 top diagnoses in both English and Spanish, which can be emailed or printed at the point of care. This enhances patient engagement and education.Integration and Accessibility
The tool integrates into electronic health records and is accessible via mobile apps and web browsers, making it convenient for use in various clinical settings.Continuous Learning
Clinicians can earn CME credits through the platform, which helps in maintaining their professional development and ensuring they stay updated with the latest medical information.Disadvantages of VisualDx
While VisualDx offers numerous benefits, there are a few limitations and considerations:Truncated Results
To improve performance, the differential diagnosis results are truncated to 150 diagnoses. This might limit the scope of potential diagnoses if the actual cause is not within the top 150 results.Limited Availability of Certain Features
Some features, such as DermExpert on the web, are currently available only for ecommerce users, and institutional users need to contact the company for more information.Dependence on User Input
The accuracy of the differential diagnosis depends on the user’s ability to input accurate and relevant patient findings. If the input is incomplete or incorrect, the results may not be accurate.Cost and Subscription
VisualDx is a subscription-based service, which may be a barrier for some users or institutions. However, it offers a free 7-day trial to test its features. In summary, VisualDx is a powerful tool that significantly enhances diagnostic accuracy and clinical workflow, but it does come with some limitations, particularly in terms of result truncation and feature availability.
VisualDx - Comparison with Competitors
VisualDx
VisualDx is a clinical decision support system that uses AI to help healthcare professionals diagnose and treat various medical conditions, particularly those related to dermatology and other visual diagnoses. It provides a comprehensive database of images and clinical information to aid in accurate diagnoses.Competitors and Alternatives
Piction Health
Piction Health is a notable competitor that offers virtual dermatology care using AI. It provides online consultations with board-certified dermatologists and AI-assisted diagnostic tools, making it a strong alternative for those seeking remote dermatological care.Skinive
Skinive focuses on AI-driven dermatological assessments through a smartphone application. This platform is designed for quick and accurate skin condition evaluations, making it a viable option for patients and healthcare providers looking for mobile solutions.Nurithm Labs
Nurithm Labs develops Derma AId, a decision support tool specifically for non-specialist dermatologists. It uses image analysis to help determine dermatological conditions, which can be particularly useful in settings where specialized dermatologists are not readily available.iDoc24
iDoc24 offers an online platform for patients to consult with dermatologists about various skin conditions. This service is particularly useful for addressing skin cancer, children’s skin conditions, and other intimate skin problems, and it serves the healthcare industry broadly.Miiskin
Miiskin operates as a skin health platform that allows patients to initiate virtual healthcare requests, receive treatment, or schedule face-to-face consultations. It targets independent clinics, health systems, pharmaceutical companies, and contract research organizations.MetaOptima
MetaOptima’s DermEngine is an intelligent skin analytics platform for medical professionals, and MoleScope is a digital dermoscopic attachment for smartphones and tablets. These tools enhance workflows and care quality by enabling medical-grade skin imaging.SkinVision
SkinVision is a CE-marked, clinically validated mobile medical device that detects signs of skin cancer using a machine-learning algorithm. It performs at the level of a specialized dermatologist and is a strong alternative for early skin cancer detection.Unique Features of VisualDx
- Comprehensive Database: VisualDx boasts a vast database of clinical images and information, which is crucial for accurate diagnoses.
- Clinical Decision Support: It provides AI-driven clinical decision support, helping healthcare professionals make informed decisions.
- User Interface: VisualDx is known for its user-friendly interface, making it accessible to a wide range of healthcare providers.
Key Differences
- Focus: While VisualDx has a broad focus on various medical conditions, some competitors like Piction Health and Skinive are more specialized in dermatology.
- Delivery Method: VisualDx is primarily a clinical decision support tool, whereas platforms like iDoc24 and Miiskin offer virtual consultation services.
- Technology Integration: MetaOptima’s DermEngine and MoleScope integrate advanced imaging technologies, which may not be a core feature of VisualDx.
Choosing the Right Alternative
When deciding between VisualDx and its competitors, consider the specific needs of your practice:- If you need a comprehensive clinical decision support system with a broad range of conditions, VisualDx might be the best choice.
- For specialized dermatological care, especially with a focus on remote consultations, Piction Health or iDoc24 could be more suitable.
- If advanced imaging and analytics are crucial, MetaOptima’s solutions might be preferable.
- For early skin cancer detection through a mobile app, SkinVision is a strong contender.

VisualDx - Frequently Asked Questions
Frequently Asked Questions about VisualDx
What is VisualDx and what does it offer?
VisualDx is a clinical decision support system that provides healthcare professionals with a comprehensive library of clinical information and medical images to aid in diagnosis and treatment. It includes features such as diagnosis search, differential diagnosis builders, image libraries, AI-driven skin analysis, and educational tools like quizzes and patient handouts.How does the DermExpert feature work?
DermExpert is an AI-enabled feature within VisualDx that allows healthcare professionals to take a picture of a patient’s skin condition and quickly obtain a differential diagnosis. This feature is available on both mobile and web platforms, making it accessible during clinical workflows, including telemedicine sessions. For institutional users, it is necessary to contact VisualDx for more information on accessing this feature.What are the new personalization features in VisualDx?
VisualDx has introduced several new personalization features to enhance the user experience. These include the ability to save important or frequently needed clinical information, access recent search history, and improved notetaking capabilities such as copying and pasting highlighted clinical content. Additionally, the DermExpert feature has been enhanced with better mobile AI experiences, including improved image zoom and focus, and an updated body location map.How does the Compare View feature work?
The Compare View feature in VisualDx allows clinicians to view multiple images of different conditions side by side, facilitating rapid visual comparison. This feature helps in quickly identifying key differentiating features between various conditions, which can save time and reduce the likelihood of overlooking critical diagnostic clues. It is also a valuable educational tool for medical students and trainees to practice identifying distinguishing characteristics between multiple conditions.What are the pricing options for VisualDx?
VisualDx offers several pricing plans. The Core plan, designed for medical education users, costs $249.99 annually (or $20.75/month) and includes features like diagnosis search, differential diagnosis builders, image libraries, and AI skin analysis. Other plans may include additional features such as treatment options, guided workups, and EHR integrations. There are also special offers that include free iPads and CME credits with subscription purchases.Can I try VisualDx before subscribing?
Yes, VisualDx offers a free 7-day trial period. This allows you to explore the features and see how it can benefit your clinical workflow before committing to a subscription.How does VisualDx integrate with other healthcare systems?
VisualDx supports integration with Electronic Health Records (EHR) systems, which helps in streamlining clinical workflows and ensuring seamless access to clinical information within existing healthcare systems.What kind of educational resources does VisualDx provide?
VisualDx offers various educational resources, including quizzes, patient handouts in English and Spanish, and the ability to earn Continuing Medical Education (CME) credits. The Compare View feature also serves as a tool for medical students and educators to enhance clinical reasoning skills through interactive case-based learning sessions.Is VisualDx suitable for different types of healthcare professionals?
Yes, VisualDx is beneficial for a wide range of healthcare professionals. While neurosurgeons and psychiatrists may benefit from the core features of VisualDx, clinicians in primary care, internal medicine, infectious disease, hospital medicine, urgent care, and those treating skin conditions can particularly benefit from the additional features like DermExpert.How does VisualDx contribute to patient satisfaction and healthcare efficiency?
VisualDx improves clinical decision-making and clinical workflows, which contributes to overall patient satisfaction and the financial health of healthcare systems. It helps in reducing the time spent on diagnosing conditions and improves the accuracy of diagnoses, thereby enhancing patient care and operational efficiency.