
Trueface - Detailed Review
Image Tools

Trueface - Product Overview
Trueface Overview
Trueface, based in Vista, United States, is a computer vision company that specializes in AI-driven image and facial recognition technologies. Here’s a brief overview of their product and key features:
Primary Function
Trueface’s primary function is to convert camera data into actionable data using machine learning and AI. This includes facial recognition, threat detection, age and ethnicity detection, license plate recognition, emotion analysis, and object detection. For instance, their technology can identify employees for building access, detect weapons in real-time, and prevent fraudulent spoofing attempts.
Target Audience
Trueface’s solutions are targeted at a wide range of industries, including fintech, healthcare, retail, humanitarian aid, and more. Their technology is also used by organizations such as the U.S. Air Force to enhance security. The company’s partners span the globe and represent over ten different industries.
Key Features
- High-Speed & Accurate Recognition: Trueface technology performs 1:1 face recognition template match comparisons in under 200 nanoseconds with industry-leading accuracy. It also achieves high true identification rates, such as 99.84% in 1:N matches and 99.74% in 1:1 matches, with a low false positive rate of 0.3%.
- Flexible Deployment Options: The solutions can be deployed on various infrastructures, including cloud, on-premise, and edge environments. This flexibility ensures data is processed securely, meeting different infrastructural needs.
- Bias Mitigation: Trueface’s machine learning models are trained on diverse datasets to ensure equitable results across all ethnicities and genders, fostering fairness in AI.
- Spoof Mitigation: The technology includes advanced spoof detection to protect against fraudulent identity attempts, maintaining system integrity.
- Environment-Proof Accuracy: Trueface ensures accurate recognition even in challenging conditions, such as high angles or mask-wearing scenarios, with a ~95% true positive rate during the COVID-19 pandemic.
- Multiple Integration Options: Trueface offers SDKs, RESTful APIs, and no-code solutions that can be integrated into various applications, allowing developers to build their own solutions or use plug-and-play options.
Trueface is committed to responsible and bias-mitigated deployment of facial recognition and computer vision technology, making environments safer and smarter.

Trueface - User Interface and Experience
API Integration and Usage
Trueface.ai primarily offers its facial recognition capabilities through an API, which developers can integrate into various applications. This API provides functions such as face detection, face identification, face matching, and spoof detection. The ease of use for developers is highlighted by the simplicity of integrating the Trueface API into existing systems, such as ATMs, security systems, and other applications.Technical Features
The API is user-friendly for developers due to its clear and defined functions. For instance, the spoof detection feature helps prevent security breaches by identifying when someone tries to use a photo instead of a live face. This feature is particularly valuable for secure identity verification processes.Developer Engagement
Trueface.ai encourages developer engagement by providing a platform that is easy to work with. Developers can tinker and experiment with the API, driven by passion, which helps drive the product’s development and innovation. This community-driven approach suggests that the API is designed to be accessible and intuitive for developers.Performance and Accuracy
The Trueface algorithm is highly accurate, with a True Identification Rate of 99.84% for one-to-many matches and 99.74% for one-to-one matches, along with a low False Positive Rate of 0.3%. This high accuracy indicates that the system is reliable and efficient, contributing to a positive user experience for those integrating and using the API.Security and Trust
The emphasis on security features, such as spoof detection and high accuracy rates, builds trust among users. This trust is crucial for applications where identity verification is critical, such as banking logins or office security systems. The user experience is enhanced by the assurance that the system is secure and reliable.Lack of Direct UI Details
While the sources provide detailed information on the technical capabilities and features of Trueface.ai, they do not offer a detailed description of the direct user interface for end-users. The focus is more on the API and its integration rather than a graphical user interface.Summary
In summary, Trueface.ai’s user interface, as experienced by developers, is characterized by ease of integration, clear functionality, and high accuracy. However, specific details about the end-user interface are not available in the provided sources.
Trueface - Key Features and Functionality
Trueface.ai Overview
Trueface.ai, a facial recognition technology company, offers several key features and functionalities in its AI-driven product category, which are integral to its performance and security.Face Detection and Landmark Identification
Trueface.ai’s system can detect faces or multiple faces within an image and identify 68 raw points for facial recognition. This process involves scanning the image to locate faces and then generating a face recognition template for each detected face. The detection process is relatively fast, taking around 6 milliseconds.Face Recognition Templates and Models
The platform uses two main models for generating face recognition templates: the Light Model and the TFV5 Model. The TFV5 Model is the most accurate but slower, taking around 71 milliseconds to generate a template, while the Light Model is faster (about 20 times faster) but less accurate. The choice between these models depends on the need for speed versus accuracy.Spoof Detection
A critical feature of Trueface.ai is its spoof detection capability, which differentiates between a real human face and a photo or other spoof attempts. This is achieved through deep learning models trained on thousands of attack examples, ensuring the system can detect and prevent picture attacks effectively.One-to-One and One-to-Many Searches
The system allows for both one-to-one and one-to-many searches. After generating a face recognition template, it can be compared against a database or collection of templates to find a match. This process is efficient, enabling searches through a collection of 1 million faces in just 10 milliseconds.Image Quality Assessment
Trueface.ai includes tools to assess the quality of face images. Functions like `estimateFaceImageQuality` and `checkFaceImageExposure` help determine if the image is suitable for face recognition by evaluating factors such as brightness, darkness, and blur. These assessments ensure that only high-quality images are used for enrollment and identification.Integration and Interoperability
The technology is highly integrable, allowing it to work with various applications and hardware. For example, it integrates with IFTTT (If This Then That), enabling developers to use facial recognition in a variety of scenarios without needing complex coding. It is also interoperable with identity documents from over 150 countries and can be used with web and mobile applications.Security and Verification
Trueface.ai’s technology is focused on digital identification and verification, making it suitable for use cases such as opening bank accounts, digital document notarization, and access control for secure facilities. The system ensures remote verification of proof of possession and identity, enhancing security and convenience.Conclusion
These features collectively make Trueface.ai a comprehensive and secure facial recognition solution, leveraging AI to improve accuracy, security, and usability.
Trueface - Performance and Accuracy
Performance
Trueface’s face recognition pipeline is highly optimized for both CPU and GPU environments. Here are some performance highlights:CPU Performance
- The entire face recognition pipeline, which includes face detection, landmark detection, generating the face recognition template, and performing a one-to-one search, can process around 10 frames per second if there is only one face in the frame. This process takes approximately 100 milliseconds per frame.
GPU Performance
- When using a GPU, the performance significantly improves, with the inference time for the most accurate model (TFV5) reducing to about 8.7 milliseconds, allowing for much higher frame rates.
Accuracy
The accuracy of Trueface’s face recognition is heavily dependent on the model used and several other factors:Model Options
- Trueface offers two main models: the lightweight model and the TFV5 model. The TFV5 model is the most accurate but slower, while the lightweight model is faster but less accurate. The TFV5 model is recommended for most applications due to its higher accuracy.
Image Quality
- Image quality plays a crucial role in face recognition accuracy. Poor image quality, such as low resolution or poor lighting, can significantly reduce the effectiveness of the algorithm. High-definition video, for example, is still lower in resolution compared to images from digital cameras, which can affect accuracy.
Face Size
- The size of the face in the image is another critical factor. Trueface advises using a minimum face height of at least 40 pixels for reliable face recognition, with better results achieved at 80 to 100 pixels. Smaller faces can lead to reduced accuracy and slower processing times.
Limitations and Areas for Improvement
Several limitations are worth noting:Image Quality and Face Size
- As mentioned, poor image quality and small face sizes can significantly impact the accuracy of face recognition. This is particularly challenging in video surveillance where the resolution might be lower and faces may be distant or small.
Face Angles
- The angle of the face relative to the camera can affect recognition accuracy. Faces that are not frontal can reduce the algorithm’s ability to generate an accurate template.
Data Processing and Storage
- Processing every frame of video is computationally intensive and requires significant storage. Typically, only a fraction of the frames are processed to manage processing time and storage requirements.
Bias and Transparency
- While Trueface publishes bias results to ensure transparency, AI models can still inherit biases from the data they are trained on. Ensuring diverse and unbiased training data is crucial to avoid these issues.
Additional Considerations
Trueface has achieved top-ten speed in template matching in NIST testing, indicating high performance in terms of speed and accuracy. The company also prioritizes data security by offering only on-premise solutions and publishes bias results to maintain transparency. In summary, Trueface’s face recognition technology is highly performant and accurate, especially when using the TFV5 model and ensuring good image quality and adequate face sizes. However, it is not immune to the general limitations of facial recognition technology, such as image quality, face angles, and data processing challenges.
Trueface - Pricing and Plans
Pricing Structure Overview
The pricing structure for Trueface, an AI-driven facial recognition product, is primarily based on custom and quotation-based plans rather than fixed tiers. Here are the key points to consider:Custom Pricing
Trueface does not disclose a starting price publicly. Instead, they offer custom pricing plans that are quotation-based. This means that the cost will be determined on a case-by-case basis, depending on the specific needs and requirements of the user or organization.No Free Trial
Trueface does not offer a free trial for their services. Users must contact the company to get a quote and discuss their specific needs.API Calls and Quotas
While there isn’t a general free trial, there is an exception mentioned in the context of using Trueface.ai through RapidAPI. Here, the BASIC plan allows for 5,000 free API calls per month, with charges applied for any calls exceeding this quota. However, this seems to be specific to the RapidAPI integration and not a standard offering from Trueface directly.Features and Usage
The features and capabilities of Trueface include advanced facial recognition, spoof detection, and other computer vision technologies. These are available for use in various applications, but the specific features and their availability can vary based on the custom pricing plan agreed upon.Summary
In summary, Trueface’s pricing is highly customized and requires direct communication with the company to obtain a quote. There are no standard tiers or free trials available, except for a limited free quota in the context of RapidAPI integration.
Trueface - Integration and Compatibility
Integration with IFTTT
Trueface.ai has integrated its facial recognition technology with IFTTT (If This Then That), a platform that allows users to create customized workflows between different apps and devices. This integration enables developers to use Trueface’s IDVerify product without needing in-depth knowledge of the source code. For example, if a user has a Lockitron smart lock, Trueface can take a picture and IFTTT can unlock the door for authorized individuals.
SDK and API Availability
Trueface.ai provides a comprehensive SDK that allows developers to integrate its AI models directly into their applications. The SDK is available for multiple platforms, including X86_64 (Linux, Windows, MacOS), ARM (AArch64 Linux), iOS, and Android. It also supports various programming languages such as C , Python, Node.js, and Java. This flexibility ensures that developers can use Trueface’s technology across a wide range of devices and environments.
Deployment Options
The Trueface SDK is highly versatile and can be deployed in various settings, from large cloud server clusters to edge devices. It includes a Dockerized container that exposes a REST API server, making it easy to integrate and deploy both on-premise and in cloud environments. This allows for seamless integration into different systems and infrastructure.
Identity Document Compatibility
Trueface.ai’s technology is compatible with identity documents from over 150 countries, making it a global solution for identity verification. This compatibility is particularly useful for applications such as opening a bank account or notarizing digital documents remotely.
Offline and Real-Time Capabilities
The Trueface SDK can operate both offline and in real-time, which is beneficial for various use cases, including government and security applications. For instance, it can be used for real-time and post-event monitoring of secure locations, enhancing security and speed of entry.
Conclusion
By providing a wide range of integration options, platform compatibility, and flexible deployment methods, Trueface.ai makes its facial recognition and identity verification technology accessible and usable for a broad spectrum of developers and applications.

Trueface - Customer Support and Resources
Customer Support Channels
Trueface provides several channels for customers to seek help:
- Direct Contact: You can reach Trueface’s customer support team directly by phone. However, the specific phone number for Trueface is not provided in the available sources. It is recommended to check the official Trueface website or contact page for the most accurate and up-to-date contact information.
- Email Support: While the exact email address for support is not specified, it is common for companies to have a dedicated support email. You may need to visit the Trueface website to find the correct email address or a contact form.
SDK and Documentation
For developers integrating Trueface’s AI models into their applications, the following resources are available:
- Trueface SDK: The Trueface SDK allows you to integrate Trueface’s AI models directly into your application. The SDK includes sample code and tutorials for various tasks such as face detection, face recognition, object detection, and mask detection. You can download the SDK and refer to the provided sample code and tutorials for guidance.
- Documentation and Bug Reporting: The SDK documentation includes instructions on how to use the SDK, and there are guidelines for reporting bugs and documentation errors. If you encounter any issues, you can email the support team with detailed information about the bug, including the SDK version, target platform, expected behavior, and any relevant code examples.
Additional Resources
- Sample Apps: The Trueface SDK comes with sample applications that demonstrate full working examples of how to use the SDK for various AI-driven tasks. These samples can help you understand how to implement the SDK effectively.
Given the lack of specific customer support contact details in the available sources, it is best to visit the Trueface website directly for the most accurate and up-to-date information on how to contact their support team and access additional resources.

Trueface - Pros and Cons
Advantages
Enhanced Security
Trueface provides a reliable method of identity verification through facial recognition, which enhances security by accurately identifying individuals.
Facial Detection and Analysis
The software can detect and analyze human faces in images, mapping key facial landmarks such as the distance between the eyes, the shape of the chin, and the contours of the cheekbones. This process creates a unique digital facial signature for each individual.
Anti-Spoof Detection
Trueface includes technologies to mitigate spoofing attacks, ensuring that the faces detected are genuine and not manipulated.
High Accuracy
The system has been validated by industry-standard tests for its accuracy at scale, whether using one camera or thousands.
Versatile Applications
Trueface can be deployed in various environments, such as workplaces, to validate the identity of individuals with high certainty.
Privacy-Focused Features
While not exclusively mentioned for Trueface, similar facial recognition tools often include features like face redaction for privacy protection, which could be a benefit if implemented.
Disadvantages
Environmental Sensitivity
The performance of facial recognition can vary based on lighting and background conditions. For optimal results, high-quality images with appropriate lighting are necessary.
Image Quality Requirements
For accurate face detection and recognition, images must meet certain quality standards, such as a minimum face height of 40 pixels and proper face orientation within 30 degrees for pitch and 40 degrees for yaw.
Technical Expertise
Integrating Trueface with existing systems may require significant technical expertise, which can be a barrier for some users.
Face Detection Limitations
Small faces may not be detected in very high-resolution images if they are scaled down below a certain pixel height (e.g., 120 pixels in a 4K image).
Potential for Bias
Like other AI algorithms, Trueface’s facial recognition may carry biases present in the training data, which could lead to unintended consequences, especially in sensitive applications.
These points highlight the key benefits and challenges associated with using Trueface’s AI-driven image tools for facial recognition and analysis.

Trueface - Comparison with Competitors
Trueface Unique Features
- Face Recognition Accuracy and Speed: Trueface stands out for its high accuracy and speed in face recognition. It uses two models: the light model, which is faster but less accurate, and the tfv5 model, which is more accurate but slower. The tfv5 model can generate a face recognition template in about 71 milliseconds and search a collection of 1 million faces in 10 milliseconds.
- Detailed Configuration Options: Trueface offers detailed configuration options such as setting the smallest face height to detect, face image quality checks, and exposure and blur detection. These features help in optimizing the face recognition process for various conditions.
- Comprehensive Pipeline: The Trueface SDK includes a complete pipeline for face detection, landmark detection, template generation, and one-to-one searches, making it a comprehensive solution for face recognition tasks.
Potential Alternatives and Comparisons
General Image Generation Tools
While Trueface is specialized in face recognition, other AI image generators focus more on general image creation. Here are a few notable ones:
- Adobe Firefly: Known for its speed and integration with Adobe Creative Cloud, Firefly generates realistic images but may struggle with details like hands and perspective. It is not designed for face recognition but excels in creating stock-like images.
- Midjourney: This tool is renowned for generating highly realistic images, especially in terms of lighting and textures. However, it is not focused on face recognition and requires a paid membership.
- Leonardo.AI: This platform generates photorealistic images and offers fine-tuned models for specific looks. Like Midjourney, it is not specialized in face recognition but is strong in general image generation.
Specific Use Cases
For businesses or individuals needing face recognition specifically, Trueface’s focus on biometric utility and face image quality makes it a strong choice. Here are some points to consider:
- Accuracy and Speed: Trueface’s tfv5 model offers high accuracy, which is crucial for applications requiring precise face recognition. This sets it apart from general image generators that may not prioritize such accuracy.
- Customization and Control: While general image generators like Leonardo.AI offer extensive customization options, Trueface provides detailed control over face recognition parameters, which is essential for its specific use case.
Conclusion
Trueface is uniquely positioned in the market due to its specialized focus on face recognition, offering high accuracy, speed, and detailed configuration options. For applications that require precise face recognition, Trueface is a strong choice. However, for general image generation needs, tools like Adobe Firefly, Midjourney, or Leonardo.AI might be more suitable depending on the specific requirements.

Trueface - Frequently Asked Questions
What is Trueface and what does it do?
Trueface is a facial recognition software developed by BigBear.ai’s Pangiam. It uses photos and videos in real-time to perform one-to-many (1:N) or one-to-one (1:1) face recognition matches against a database of images. This technology enhances identity verification processes, making them safer, smoother, and more efficient.
How accurate is Trueface?
Trueface is highly accurate, with a True Identification Rate of 99.84% for investigative 1:N searches and 99.74% for 1:1 searches. It also maintains a low False Positive Rate of 0.3%. The algorithm is ranked by NIST as one of the most accurate facial recognition algorithms in the West.
What are the key technical features of Trueface?
Trueface offers several key features:
- High-Speed Recognition: It can perform face recognition template match comparisons in under 200ns.
- Flexible Deployment: It can be deployed on the cloud, metal, or edge, ensuring secure data processing.
- Bias Mitigation: The models are trained on diverse datasets to ensure equitable results across all ethnicities and genders.
- Resilience Under Adverse Conditions: It has a high true positive rate even with mask-wearing protocols, achieving around 95% accuracy during the COVID-19 pandemic.
How does Trueface handle face detection and recognition?
The face recognition pipeline in Trueface involves several steps:
- Face Detection: It scans images to detect faces, which takes around 6 milliseconds.
- Face Recognition Template Generation: It generates face recognition templates for detected faces, with the tfv5 model being the most accurate but slower, and the light model being faster but less accurate.
- One-to-One or One-to-Many Search: It compares the generated templates against a database to find matches, which can be done quickly, even with a collection of 1 million faces in 10 milliseconds.
What is the template quality score in Trueface?
The template quality score measures the biometric utility or effectiveness of a face sample for face recognition. It does not reflect the visual quality of the image but rather how well the facial features are captured for accurate matching. A score above 1.0 indicates good quality, and this metric can be used for custom thresholding.
How does Trueface ensure fairness and equity in its facial recognition algorithms?
Trueface prioritizes eliminating bias in its algorithms. The models are trained on diverse datasets to ensure equitable performance across all demographic groups, including different ethnicities and genders. This approach fosters fairness in AI and prevents discrimination against any particular group.
Can Trueface handle images with varying lighting conditions?
Trueface includes features to check image exposure and determine if the lighting conditions are optimal for face recognition. It can analyze the brightness and darkness of the image and the face region specifically to ensure that the conditions are suitable for accurate recognition.
How does Trueface handle blurry or low-quality images?
Trueface has methods to detect if a face image is blurry or of good quality for recognition. It can estimate the quality of the face image and check for blur, providing a score that indicates the probability of the face being blurry. This helps in ensuring that only high-quality images are used for recognition.
What are some common use cases for Trueface?
Trueface can be integrated into various applications, particularly those using Appian. Common use cases include extending Appian applications to utilize camera infrastructure for identity verification, enhancing mobile applications with facial recognition capabilities, and improving security and efficiency in various sectors.
How can developers integrate Trueface into their applications?
Developers can integrate Trueface using the Trueface API, which allows them to add facial recognition capabilities to their applications. This integration is simple and secure, enabling the use of existing camera infrastructure to generate actionable data and automate processes.

Trueface - Conclusion and Recommendation
Final Assessment of Trueface in the Image Tools AI-Driven Product Category
Trueface, as an AI-driven image recognition platform, stands out for its advanced facial and image recognition capabilities, making it a valuable tool in various sectors.Key Features and Benefits
- High-Speed and Accurate Recognition: Trueface technology offers lightning-fast 1:1 face recognition template match comparisons, achieving industry-leading accuracy in under 200ns. This is particularly beneficial for applications requiring swift and reliable identity verification.
- Flexible Deployment Options: The platform supports deployment on the cloud, metal, or edge, ensuring data is processed securely and meeting a variety of infrastructural needs. This flexibility makes it suitable for different operational environments.
- Bias Mitigation: Trueface’s machine learning models are trained on diverse datasets to provide equitable results across all ethnicities and genders, fostering fairness in AI. This is crucial for maintaining trust and integrity in the system.
- Resilient Under Adverse Conditions: The technology has shown impressive performance even under challenging conditions, such as mask-wearing protocols, with a ~95% true positive rate during the COVID-19 pandemic.
Who Would Benefit Most
Trueface would be highly beneficial for several types of users and organizations:- Security and Law Enforcement: For identity validation, spoof mitigation, and enhancing security protocols, Trueface’s accurate and fast recognition capabilities make it an ideal solution.
- Worksite Management: Companies can ensure the identity of every person on their worksite, enhancing both security and operational efficiency.
- Healthcare and Public Facilities: Given its performance under adverse conditions, Trueface can be valuable in environments where face recognition is needed despite mask-wearing or other challenges.
- Retail and Customer Service: For customer identification and personalized service, Trueface’s technology can enhance customer experience and security.
Overall Recommendation
Trueface is a highly recommended tool for anyone needing advanced facial recognition and image analysis. Here are some key points to consider:- Accuracy and Speed: Trueface’s ability to generate face recognition templates quickly and accurately makes it suitable for real-time applications.
- Flexibility: The platform’s support for various deployment options ensures it can be integrated into different systems seamlessly.
- Fairness and Reliability: The emphasis on bias mitigation and performance under adverse conditions adds to its reliability and trustworthiness.