360Learning - Detailed Review
Job Search Tools
360Learning - Product Overview
360Learning is a collaborative learning platform that empowers organizations to create, share, and track online training programs, focusing on user-generated content and peer-to-peer learning.
Primary Function
The primary function of 360Learning is to facilitate a culture of continuous learning within organizations. It leverages the collective knowledge of employees to create and share learning content, rather than relying on a top-down, centralized approach.
Target Audience
360Learning is suitable for a diverse range of industries, including technology and software, consulting and professional services, financial services and insurance, retail and e-commerce, and healthcare and pharmaceuticals. It is designed for small, medium, and large organizations looking to foster a culture of continuous learning and knowledge sharing.
Key Features
Collaborative Authoring Tools
Allows multiple users to co-author courses, quizzes, and assessments, and provides peer feedback features to enhance the learning process.
Blended Learning Support
Supports instructor-led training, virtual classrooms, and e-learning to cater to different learning preferences.
Gamification and Engagement
Includes gamification elements, personalized learning paths, and adaptive learning features to keep learners engaged and motivated.
Mobile Learning
Offers mobile learning apps for iOS and Android devices, enabling learners to access courses on-the-go.
Reporting and Analytics
Provides customizable dashboards for tracking learning metrics, pre-built and ad-hoc reporting capabilities, and integration with third-party analytics tools.
Integration and Interoperability
Integrates with popular productivity tools such as Slack, Microsoft Teams, and Google Workspace, and offers an open API for custom integrations.
Content Management
Supports various content formats, content recommendations based on user behavior, and integration with external content providers like LinkedIn Learning, Coursera, and Udemy Business.
Audience Builder
A dynamic tool that automates enrollment of learners based on their certification status, location, role, and other specific criteria to maximize the relevance of the learning experience.
By leveraging these features, 360Learning helps organizations create a collaborative and engaging learning environment that is both effective and efficient.
360Learning - User Interface and Experience
User Interface Overview
The user interface of 360Learning is crafted with a strong focus on simplicity and ease of use, making it accessible to users of all technical proficiencies.Intuitive Design
The interface is streamlined and free from clutter, ensuring that learners can concentrate on the content rather than getting bogged down by complex menus or layouts. This intuitive design allows users to find and engage with course material effortlessly, enhancing their overall learning experience.Engagement Features
To keep learners engaged, 360Learning incorporates interactive elements such as games, challenges, leaderboards, and badges. These features add a fun and competitive aspect to the training, fostering a collaborative learning environment within organizations. This approach helps motivate participants and improves information retention.User-Friendliness
Users have praised 360Learning for its user-friendliness, highlighting that the tool interface is intuitive and easy to use. The platform’s simplicity ensures that both learners and course creators can use it without needing extensive technical expertise. Real users have commendably noted that the platform makes course content engaging, interactive, and well-structured, using multimedia elements like videos and graphics to reinforce key concepts.Customization and Personalization
360Learning allows for significant customization. Users can personalize group pages by adding, hiding, or reorganizing sections, and even use AI-generated courses by uploading a PDF into the course builder. This feature enables quick creation of courses with text blocks, assessment questions, and images, all ready for review and publication. Additionally, features like carousels with custom slides and visuals enhance the personalization of the learning experience.Integration and Accessibility
The platform seamlessly integrates with various existing tools and systems, including video conferencing platforms, messaging tools, and HR systems. This integration ensures that employee training aligns smoothly with existing workflows, making the adoption process efficient. The platform also supports mobile learning, allowing users to access courses on-the-go through a mobile app.Support and Feedback
Users have praised the excellent customer support provided by 360Learning. The platform’s support team is responsive and helpful, making the implementation and use of the LMS smooth. Additionally, features like private forums for course authors facilitate feedback and suggestions, even after the course is live.Conclusion
Overall, the user interface of 360Learning is designed to be user-friendly, engaging, and highly customizable, ensuring a positive and effective learning experience for all users. 360Learning - Key Features and Functionality
360Learning Overview
360Learning is a comprehensive learning management system (LMS) that integrates various features, including AI-driven tools, to facilitate collaborative learning and workforce upskilling. Here are the key features and how they work:
AI Features
- Adaptive Learning: This feature uses AI to adjust the learning content based on the individual learner’s performance and needs, ensuring a personalized learning experience.
- Intelligent Recommendations: AI suggests relevant courses and training content to learners, helping them stay on track with their learning goals and skill development.
- Predictive Analysis: AI analyzes learner data to predict learning outcomes, identify skill gaps, and suggest corrective actions, which helps in workforce planning and upskilling.
- Quiz Generation: AI can generate quizzes automatically, saving time for course authors and ensuring that learners are adequately assessed.
- Content Translation and Text-to-Speech: These features enable the translation of content into multiple languages and the conversion of text into speech, making the learning content more accessible and engaging.
Course Creation and Management
- Built-In Authoring Tool: This tool allows anyone within the organization to create courses without needing technical expertise. It supports the reuse of existing materials like PPTs, PDFs, and videos.
- Learning Paths (Curriculums): Users can create structured learning paths that guide learners through a series of courses, ensuring a comprehensive learning experience.
- Hybrid Learning Courses: 360Learning supports both asynchronous and synchronous learning formats, including blended learning and virtual classrooms, to cater to different learning preferences.
User and Role Management
- User Provisioning Connector: This feature syncs employee data from HRIS platforms with 360Learning, eliminating double entry and reducing administrative burdens. It supports syncing users, labels, custom fields, and more.
- Role Assignment and System Permissions: Administrators can define roles and assign permissions to different user segments, ensuring that learners have the right access to courses and resources.
Compliance and Certification Management
- Certification Life-Cycle Management: 360Learning allows for the management of certification templates, unique certificates by course or curriculum, and certification expiration notifications. This ensures compliance with regulatory requirements and internal standards.
- Due Date Notifications and Soft/Hard Stop Due Dates: The system sends reminders and notifications for upcoming due dates, helping learners stay on track with their training and compliance requirements.
Engagement and Gamification
- Gamification Format: Features like badges, leaderboards, levels, points, and rewards are available to make learning more engaging and competitive.
- Course Discussions and LIVE Chat Option: These tools facilitate interaction among learners and instructors, fostering a collaborative learning environment.
Reporting and Analytics
- Learning Analytics Tools: 360Learning provides dashboards and graphic reports that offer insights into learner progress, completion rates, and skill development. Automated report scheduling and email delivery of reports are also available.
- Training Record Maintenance: The system maintains detailed records of training activities, which can be exported in various formats for further analysis.
Integration and Security
- Integration with LinkedIn Learning: Users can access over 16,000 high-quality courses from LinkedIn within the 360Learning platform, which can be mixed with internal content to create comprehensive learning programs.
- API and HRIS Integrations: 360Learning offers a robust API for custom integrations and near real-time syncing with HR systems, reducing administrative work and ensuring data consistency.
- Security and Compliance: The platform is certified with ISO 27001 and complies with GDPR and other data protection regulations, ensuring high standards for data security and management.
Mobile Learning
- Offline and Online Mobile Access: Learners can access content both online and offline through the mobile app, ensuring flexibility and accessibility.
By leveraging these features, 360Learning helps organizations automate L&D tasks, foster a culture of collaborative learning, and efficiently upskill their workforce. The integration of AI enhances the learning experience, makes content more relevant, and streamlines administrative tasks.
360Learning - Performance and Accuracy
Performance
360Learning demonstrates strong performance in several areas:AI-Powered Upskilling
The platform uses AI to identify skills gaps and recommend relevant learning content, helping to close these gaps efficiently. This feature is particularly effective in directing employees to the learning they need to fill specific skills requirements.Skills Assessment and Validation
The system allows for targeted assessment campaigns and manager validation workflows, ensuring that skills data remains accurate and up-to-date. Employees can self-assess their skills and proficiency levels, which are then validated by managers or HR teams.Course Authoring and Tagging
360Learning supports course authoring with AI-powered tools, such as the QGen feature, which generates questions and helps in tagging keywords within learning content. This automation saves time and creative energy for course authors.Collaborative Learning
The platform fosters a collaborative ethos by turning in-house subject matter experts into L&D collaborators, facilitating the creation and improvement of courses together.Accuracy
The accuracy of 360Learning is enhanced through several features:Dynamic Skills Ontology
The platform uses AI to keep the skills ontology dynamic and aligned with industry standards. It identifies duplicates, ensures compatibility, and localizes skills data, maintaining its accuracy over time.Automated HRIS Integrations
Automatic integrations with HRIS systems help keep the library of job roles and associated skills up-to-date, reducing the likelihood of outdated information.Manager and HR Validation
The validation process involving managers and HR teams ensures that the skills data is accurate and reflects the current proficiency levels of employees.Limitations and Areas for Improvement
Despite its strengths, there are some limitations and areas where 360Learning could improve:Lack of Performance Management System
Unlike some other platforms, 360Learning is not an all-in-one talent management system and lacks a performance management component. This limits its effectiveness as a holistic L&D ecosystem.Limited Advanced Video Features
While 360Learning offers basic video recording functionality, it does not match the advanced video features of some competitors, such as auto-captioning and in-moment commenting.Search and Organization
Users have suggested improvements in the search system, such as searching within course content rather than just titles, and a better folder system for organizing courses.Language Settings
There is a need for language settings on the login page to allow users to select their language at startup. Overall, 360Learning performs well in leveraging AI to enhance learning and skills management, but there are specific areas where it could be improved to better meet the diverse needs of its users. 360Learning - Pricing and Plans
The pricing structure of 360Learning is straightforward and caters to various organizational needs. Here’s a breakdown of the different plans and their features:
Team Plan
- Cost: $8 per user per month.
- User Capacity: Suitable for 1 to 100 users.
- Features:
- Authoring tool with collaborative editing.
- Content integrations from other learning service providers like Udemy Business, Coursera, and LinkedIn Learning.
- Discussion forums and collaboration tools.
- Gamification.
- Mobile app with offline mode capability.
- Live and recorded sessions.
- Reactions and relevance scores.
- Notifications.
Business Plan
- Cost: Quote-based, requiring a custom quotation for organizations with more than 100 users.
- Features:
- All features included in the Team Plan.
- Advanced scaling features such as nested groups, user roles, multiple dashboards, Single Sign-On (SSO), API access, and a dedicated success manager.
- Email support and a knowledge base.
Enterprise Plan
- Cost: Also quote-based, with pricing customized for large organizations with complex needs.
- Features:
- All features included in the Business Plan.
- Additional features like project management, engaging experts, managing learning needs, volunteering, filtering, achievements, and learning needs sharing and upvoting.
- Modules for managing attachments, tasks, and deadlines.
Free Trial
- 360Learning offers a 30-day free trial, allowing users to experience the platform’s collaborative learning features and create their first course without a commitment.
360Learning - Integration and Compatibility
Integrating 360Learning with Other Tools
When integrating 360Learning with other tools and ensuring compatibility across various platforms and devices, here are some key points to consider:
Integration with LinkedIn Learning
360Learning offers a deep integration with LinkedIn Learning, allowing companies to utilize the LinkedIn course library within the 360Learning environment. This integration involves several steps:
- Authentication: Single Sign-On (SSO) is configured using an Identity Provider (IdP), not the Learning Management System (LMS).
- Content Sync: Automatic content sync is available in all languages, ensuring that LinkedIn Learning content is seamlessly integrated into 360Learning.
- Reporting: xAPI is used to communicate learner activity back to 360Learning, requiring specific configuration steps in the LinkedIn Learning admin settings.
General Integration Capabilities
360Learning is designed to be highly integrable with various systems:
- Single Sign-On (SSO): This feature simplifies the sign-on process, allowing employees to access courses directly from their own LMS using a single set of login credentials.
- REST API: This is a highly customizable solution that allows any external system to interface with the 360Learning LMS, enabling actions like user signups, course registrations, and reporting.
- Other Integrations: While the specific example provided is with LinkedIn Learning, 360Learning’s API and SSO capabilities suggest it can integrate with a wide range of other learning management systems and business tools.
Compatibility Across Devices
360Learning is built to be accessible on various devices:
- Mobile and Desktop: The platform ensures that learning content is accessible from any computer or mobile device, making it convenient for remote teams and frontline staff.
Data Security and Compliance
360Learning prioritizes data security and compliance:
- ISO 27001 Certified: The platform meets the highest standards for data security and management globally, ensuring your data is managed with integrity.
- GDPR Compliance: 360Learning is committed to complying with regulations protecting personal data, adhering to GDPR and European authorities’ guidelines.
Collaborative and AI-Driven Features
The platform leverages AI and collaborative tools to enhance learning experiences:
- AI-Powered Course Authoring: 360Learning uses AI to generate custom courses based on job titles, skills, and existing content on the platform, saving significant time for L&D teams.
- Collaborative Learning: Features like co-authoring tools, collaborative commenting, and validation workflows ensure courses are always up to the required standards.
Conclusion
In summary, 360Learning is highly adaptable and can integrate seamlessly with various tools and platforms, ensuring a smooth learning experience across different devices while maintaining high standards of data security and compliance.
360Learning - Customer Support and Resources
Customer Support
The support team at 360Learning is readily available to address your technical and functional questions. Here are some ways you can get help:
Submit a Request
You can submit a request to the support team, and they will respond to your queries about the platform.
Phone and Email Support
While the specific contact details for phone and email support are not provided on the 360Learning website, you can typically find such information in the support section or by contacting them through the platform.
Additional Resources
360Learning offers several resources to ensure you have all the information you need:
Knowledge Base
The platform has a comprehensive knowledge base where you can find answers to frequently asked questions and solutions to common issues.
Platform Status
You can check the status of the platform for any maintenance or updates, ensuring you are informed about any changes or downtime.
Product Roadmap
This feature allows you to see what new features and updates are planned for the future, helping you stay ahead and prepare for upcoming changes.
Design Lab
This is a community where clients can participate in the development of the product. By joining, you can provide feedback, participate in discovery calls, and engage in user testing to help shape the platform.
Community Engagement
360Learning encourages community involvement through their Design Lab, where you can interact with the product team and other clients. This community helps in building and improving the platform based on user feedback and needs.
By utilizing these support options and resources, you can ensure a smooth and effective experience with the 360Learning platform.
360Learning - Pros and Cons
Advantages of 360Learning
Collaborative Learning
One of the significant advantages of 360Learning is its ability to foster a culture of collaborative learning. The platform allows in-house experts to create and lead training programs, enabling the dissemination of information quickly and accurately. This feature empowers subject matter experts to contribute and make edits to course content through a co-authoring tool, complete with collaborative commenting and validation workflows.
AI-Driven Skills Management
With the acquisition of eLamp, 360Learning has integrated AI-powered skills management capabilities. This allows companies to identify skill gaps, create the right learning paths, and track emerging skill gaps in real-time. This integration helps in upskilling and reskilling employees efficiently, addressing a major challenge for businesses.
User-Friendly Interface
Many users find 360Learning easy to use, with an intuitive system that is self-explanatory. This ease of use is particularly beneficial for learners who need to integrate the platform into their daily activities.
Real-Time Feedback and Needs Declaration
The platform enables learners to declare their learning needs in real-time and upvote training requirements, ensuring that employees receive the training they need to succeed.
Comprehensive Training Management
360Learning offers features for automating and managing mandatory training, compliance training, employee onboarding, and sales enablement. It also provides tools for frontline staff training, making it a versatile solution for various training needs.
Data Security and Compliance
The platform is certified with ISO 27001 and complies with GDPR and other personal data protection regulations, ensuring high standards for data security and management.
Disadvantages of 360Learning
Limited Reporting Capabilities
Users have reported that the reporting capabilities of 360Learning are basic and inflexible. There is a lack of customization options, and users cannot view individual quiz scores directly from the dashboard. This limitation can make tracking student progress more time-consuming.
No Peer Review Features
The platform does not have automated peer review features, which can limit collaboration among learners. This omission is significant since peer review is known to enhance the learning experience.
Steep Learning Curve
Despite its user-friendly interface for some, others have found 360Learning to have a steep learning curve. The navigation is not always simple, and modifying certain aspects of the system can be challenging.
Performance Issues
Some users have reported that the platform can be slow, particularly when switching between screens. The interface has also been described as outdated and in need of an update.
Feature Limitations
There are some functional limitations, such as the inability to create smaller workgroups within a program or to embed courses from other LMS platforms via iframe. Additionally, some features promised during pre-sales may not be available immediately.
By considering these points, you can make a more informed decision about whether 360Learning aligns with your learning and development needs.
360Learning - Comparison with Competitors
When Comparing 360Learning to Other AI-Driven Tools
It’s important to note that 360Learning is primarily a Learning Management System (LMS) and Learning Experience Platform (LXP) focused on workplace training and upskilling, rather than a job search tool. However, we can still highlight its unique features and compare them with job search tools that utilize AI.
Unique Features of 360Learning
- Collaborative Learning: 360Learning stands out with its collaborative content authoring and AI-assisted course generation. It enables experts within the organization to create and share knowledge, fostering a collaborative learning environment.
- AI-Assisted Course Creation: The platform allows for the rapid creation of courses using AI, which can significantly accelerate knowledge transfer and upskilling within an organization.
- Automated L&D Busywork: 360Learning automates compliance training and reduces the administrative burden of instructor-led training, freeing up time for more strategic activities.
- Workforce Planning: It uses AI to map skills within the organization and deliver relevant training to learners, helping to upskill the workforce quickly.
Job Search Tools with AI
Since 360Learning is not a job search tool, here are some AI-driven job search tools that offer different functionalities:
TealHQ
- All-in-One Platform: TealHQ combines resume building, application tracking, and job matching. It offers AI resume analysis, job scoring, and unlimited cover letter creation in its premium plan.
- User-Friendly Interface: Known for its ease of use and affordable premium pricing.
ChatGPT
- Personalized Support: ChatGPT helps with resume and cover letter drafting, interview preparation, and job search assistance. The premium subscription unlocks more advanced features like GPT-4 for more nuanced responses.
- Free Tier Availability: Offers basic support for job seekers, including resume drafting and interview preparation, even in its free tier.
Rezi
- AI Resume Builder: Rezi is an innovative tool that generates customized resumes and cover letters by referencing job titles and companies. It ensures keyword targeting to align with job descriptions.
- ATS Optimization: Rezi optimizes resumes for Applicant Tracking Systems (ATS), increasing the chances of getting past automated screening.
Jobscan
- ATS Optimization: Jobscan analyzes resumes against specific job listings and provides optimization suggestions to increase the chances of getting past ATS.
- Comprehensive Job Search Strategy: Includes features like LinkedIn profile optimization and job tracking.
Key Differences
- Focus: 360Learning is focused on workplace training and upskilling, while the other tools are specifically designed for job seekers to simplify their job search process.
- Features: While 360Learning offers collaborative learning, AI-assisted course creation, and workforce planning, job search tools like TealHQ, ChatGPT, Rezi, and Jobscan focus on resume building, application tracking, interview preparation, and ATS optimization.
- User Base: 360Learning is aimed at organizations looking to upskill their workforce, whereas the job search tools are targeted at individual job seekers.
Potential Alternatives for Workplace Training
If you are looking for alternatives to 360Learning for workplace training, you might consider:
- Docebo: Known for its AI coaching bot, analytical functions, and multi-portal functionality. It is a versatile option for enterprise businesses and has high brand recognition.
In summary, while 360Learning is a powerful tool for workplace training and upskilling, it does not fit directly into the category of job search tools. For job seekers, tools like TealHQ, ChatGPT, Rezi, and Jobscan offer specialized features that can significantly aid in their job search process.
360Learning - Frequently Asked Questions
Here are some frequently asked questions about 360Learning, along with detailed responses to each:
What is 360Learning and what does it offer?
360Learning is a comprehensive learning platform that combines LMS (Learning Management System) and LXP (Learning Experience Platform) capabilities with collaborative learning academies. It helps companies upskill their workforce by turning their experts into champions for employee, customer, and partner growth. The platform is designed to facilitate internal mobility, automate compliance training, and reduce administrative burdens.How much does 360Learning cost?
360Learning offers several pricing plans. The Team plan starts at $8 per user per month and is suitable for 1-100 users. This plan includes features like an authoring tool, collaboration tools, gamification, and a mobile app with offline mode. For larger organizations, there are Business and Enterprise plans available on a quote basis, which offer more advanced features and customization.What features are included in the 360Learning Team plan?
The Team plan includes an easy-to-use authoring tool with collaborative editing, content integrations, discussion forums, gamification, and a mobile application for Android and iOS devices with offline mode capability. It also features reactions, relevance scores, challenge mode, notifications, and live and recorded sessions.How does 360Learning use AI in its platform?
360Learning leverages AI to streamline course creation and personalize learning experiences. AI can convert existing documents into engaging courses, generate quizzes, translate courses automatically, and suggest course descriptions and outlines. It also provides AI-powered recommendations for skills, courses, and learning paths based on individual job titles and needs. Additionally, AI helps in maintaining accurate skills data and identifying skills gaps within the organization.What kind of administrative and security features does 360Learning offer?
360Learning includes several administrative and security features such as access controls, role-based permissions, single sign-on (SSO), and API integrations. It also offers content management tools like cataloging, categorization, and a media library, ensuring that content is well-organized and easily accessible.Can 360Learning be integrated with other systems and tools?
Yes, 360Learning supports integrations with various third-party tools and services. It includes API access, mobile app integration, and the ability to integrate content from other learning service providers, ensuring a seamless learning experience without the need to exit the platform.Does 360Learning offer any free trial or free plan?
360Learning does offer a free trial, but it does not provide a free plan. Users can test the platform’s features during the trial period before committing to a paid plan.What kind of support does 360Learning provide for larger organizations?
For larger organizations, 360Learning offers a Business plan and an Enterprise plan, both of which are available on a quote basis. These plans include advanced features such as project management, volunteer engagement, and advanced learning needs management. The Enterprise plan also includes modules for managing attachments, tasks, deadlines, and learning needs, along with a dedicated success manager.How does 360Learning facilitate collaborative learning?
360Learning fosters a peer-driven, bottom-up learning culture where employees contribute to and shape the learning programs. It includes collaboration tools, commenting and notes features, and an employee portal, which help in democratizing learning and fostering a sense of ownership among employees. This approach ensures that learning materials are practical and relevant to the workforce.Can 360Learning be used for compliance training and workforce planning?
Yes, 360Learning can automate compliance training and reduce the administrative burden of instructor-led training. It also helps in workforce planning by mapping skills within the organization and leveraging AI to deliver relevant training to learners, thereby upskilling the workforce quickly.Is 360Learning accessible in multiple languages?
Yes, 360Learning supports multiple languages, making it accessible to a diverse user base. This feature is part of its communication management and content development capabilities. 360Learning - Conclusion and Recommendation
Final Assessment of 360Learning
Who Would Benefit Most
360Learning is particularly beneficial for high-growth companies and organizations that aim to build a culture of collaborative learning. Companies like LVMH, Toyota, and Aircall, which already use 360Learning, exemplify the types of businesses that can gain significant value from this platform. It is ideal for organizations looking to upskill their employees from within, fill knowledge gaps, and improve employee performance and retention.
Key Features and Benefits
- Personalized Learning: 360Learning uses AI to analyze learners’ job titles and create relevant subgroups, delivering personalized training materials that adapt as employees change roles or update their job titles. This ensures that the suggested content remains relevant and reduces the time spent by the Learning and Development (L&D) team on manual updates.
- Engaging and Interactive Training: The platform offers interactive and immersive learning experiences, such as virtual simulations and gamified content, which keep employees engaged and motivated. Real-time feedback and assessments help employees identify areas for improvement and reinforce learning through immediate application.
- Collaborative Learning: 360Learning facilitates collaborative learning by allowing employees to declare and upvote learning needs in real-time. It also enables the identification of in-house subject matter experts and co-authoring of course content, ensuring courses are always up to the organization’s standards.
- Scalability and Flexibility: The platform can easily scale to accommodate large numbers of employees, providing consistent training experiences regardless of location or time zone. This makes it highly suitable for global or distributed teams.
Recommendation
For organizations seeking to enhance their employee training and development, 360Learning is a highly recommended solution. Its AI-powered features ensure personalized, engaging, and efficient learning experiences. The platform’s ability to streamline training delivery, maintain visibility into projects, and leverage employee knowledge makes it an invaluable tool for building a culture of collaborative learning.
Engagement and Effectiveness
360Learning’s focus on personalized learning paths, real-time feedback, and interactive content significantly enhances employee engagement in training. By continuously analyzing employee performance data and adjusting learning paths accordingly, the platform ensures the effectiveness of training programs and helps in achieving training objectives.
Conclusion
In summary, 360Learning is a powerful tool for any organization looking to improve employee training, engagement, and overall performance. Its unique features and AI-driven solutions make it an excellent choice for companies aiming to upskill their workforce efficiently and effectively.