Degreed - Detailed Review
Job Search Tools
Degreed - Product Overview
Introduction to Degreed
Degreed is an AI-driven learning experience platform that focuses on upskilling and professional development. Here’s a breakdown of its primary function, target audience, and key features:Primary Function
Degreed is designed to help individuals and organizations identify and fill skill gaps, ensuring that the workforce is equipped with the skills needed to stay relevant and competitive. The platform uses AI to analyze skill data, provide personalized learning recommendations, and measure the impact of learning initiatives on business outcomes.Target Audience
Degreed caters to a diverse group of users, including:- Individual Learners: Professionals seeking to upskill or reskill to advance their careers or pursue personal development goals.
- Organizations: Companies looking to invest in employee development, ranging from small startups to large corporations across various sectors.
- Professionals in Transition: Those changing industries or roles and needing new skills and certifications.
- Lifelong Learners: Individuals passionate about continuous learning and personal growth.
- Global Audience: Users from different countries and cultural backgrounds.
Key Features
Skill Intelligence and Gap Analysis
Degreed uses AI-powered skill intelligence to pinpoint critical skill gaps and emerging trends within an organization. This helps in identifying the skills that employees need to develop next.Personalized Learning
The platform provides personalized learning paths based on individual skills, interests, and career goals. This is achieved through AI algorithms that analyze user data and offer customized learning recommendations.Content and Resources
Degreed offers a wide range of high-quality content from top universities, industry experts, and leading organizations. This includes courses, articles, videos, and other resources to support skill development.Skill Tracking and Certification
Users can track their skills development over time and earn certifications for completing courses and projects. This feature helps individuals showcase their expertise to employers and advance their careers.Collaborative Learning
The platform enables users to connect with peers, mentors, and experts in their field to collaborate on projects, share knowledge, and provide feedback. This fosters a sense of community and support among users.Integration with HR Systems
Degreed integrates seamlessly with HR systems and learning management platforms, making it easy for organizations to track employee learning and development initiatives. This integration aligns training efforts with business goals.Experiential Learning
The platform offers experiential learning opportunities, such as projects and new assignments, to help activate skills across the business. This allows workers to apply their skills in real-world scenarios. By combining these features, Degreed helps organizations and individuals stay ahead in a fast-paced business environment by ensuring they have the necessary skills to succeed. Degreed - User Interface and Experience
User Interface Overview
The user interface of Degreed, an AI-driven learning experience platform, is designed to be intuitive, user-friendly, and highly engaging.Ease of Use
Degreed’s interface is praised for its simplicity and ease of use. Users can quickly search for and access learning content from their homepage, thanks to features like the “Focus Skills” tool, which guides users in finding relevant content to achieve their skill development goals. The platform also integrates seamlessly with existing IT systems, including LMS and intranet sites, making it easy to administer and support.Key Features
Degreed Button
This feature allows users to document completed learning and share useful content with colleagues effortlessly. It also enables the creation of learning paths and plans without any friction, facilitating learning in the flow of work.Pathways
Users can organize their personal learning by creating pathways, such as annual book lists or cross-media training plans, which are easy to set up and share.Content Aggregation
Degreed allows users to aggregate content from various sources, including external and internal content, and assign it to users or groups. This makes it easy to tag and create daily learning feeds.User Experience
The overall user experience is highly positive, with users appreciating the platform’s ability to remove barriers to learning. Features like FlexED enable users to learn at their own pace, whether through books, conferences, or online courses, without the need for special permissions or budget requests. Degreed’s AI-powered skill intelligence helps users pinpoint critical skill gaps and provides personalized learning experiences linked to career opportunities. This personalized approach enhances engagement and motivation, as users can see the direct impact of their learning on their career development.Integration and Support
The platform is part of an open ecosystem, integrating with every other piece of technology and content provider possible. This openness ensures that users have a seamless learning experience without being constrained by the platform’s limitations. Additionally, Degreed offers 24/7 global technical support in eight languages, ensuring that any issues are quickly addressed.Feedback and Improvement
Degreed’s client experience is highly rated, with a strong focus on continuous improvement. The platform’s net promoter score (NPS) exceeds that of close competitors, indicating high user satisfaction. The company listens to client feedback and advocates for the biggest needs, ensuring the product roadmap is influenced by user insights.Conclusion
In summary, Degreed’s user interface is designed for ease of use, with a focus on providing a seamless and personalized learning experience. The platform’s integration capabilities, user-friendly features, and strong support ensure a positive and engaging experience for its users. Degreed - Key Features and Functionality
Degreed Overview
Degreed, a leading enterprise learning platform, integrates several key features and functionalities, particularly leveraging AI to enhance skill development and learning experiences. Here are the main features and how they work:
Skills Inference and Skills Management
Degreed uses AI to automatically tag content with relevant skills and proficiency levels. This ensures consistent skill labels and levels across connected systems, making it easier for learning administrators to manage and deliver personalized learning experiences. This feature helps in pinpointing critical skill gaps and emerging trends, allowing organizations to anticipate the skills their workforce needs more effectively.
AI-Driven Learning Recommendations
Degreed’s platform uses AI to deliver targeted learning recommendations to employees based on their interests, experiences, and needs. This includes automations that streamline the administrative burden of sending reminder nudges via email and push notifications to keep learners engaged and on track with their development. This ensures that employees receive relevant learning content at the right time, enhancing their engagement and skill development.
Degreed Maestro: AI Coaching
Degreed Maestro is an AI-driven coaching feature that includes virtual voice and text coaching for skill proficiency, executive coaching, and career development. These AI coaches can be customized to specific organizational needs and integrated into pathways, plans, and academies within the Degreed platform. This personalized coaching helps employees improve their skills and align their career goals with the organization’s needs.
AI-Enabled Search and Discovery
Degreed’s search experience is enhanced by generative AI, specifically using OpenAI’s Natural Language Processing (NLP) algorithm. This allows employees to find learning resources more accurately, with suggestions that are closely related to their search terms. The platform also supports AI-powered translations, delivering learning content in an individual’s native language automatically. This makes it easier for learners to find and engage with relevant content.
Content Marketplace and AI-Ready Partners
Degreed has launched an “AI-Ready” partner category that includes partners like Simplilearn, Pluralsight, TED@Work, and edX. These partnerships enhance the curation of learning content by adhering to specific data and interoperability standards. The Degreed intelligence engine can analyze content descriptions, course names, and content tags, as well as insights from specific segments within courses, articles, and videos. This integration simplifies the curation experience for L&D teams and provides learners with more precise and relevant content.
Reporting and Analytics
Degreed offers enhanced reporting features for L&D teams, making it easier to schedule regular reports and gain insights quickly. These reports help inform future learning strategies and investments, and also aid in gaining stakeholder buy-in for long-term L&D plans. The improved filtering experience allows L&D admins to find the right insights and data quickly, which is crucial for measuring and closing skill gaps.
Integration with Other Systems
Degreed harmonizes skill data from various learning, talent, HR, and business systems. This integration, powered by AI, helps organizations pinpoint the skills their people need next. It also includes partnerships with skill validation partners like Skillable, Workera, HackerEarth, and iMocha, which enable the verification of learners’ skills within the Degreed platform.
Mobile and Web App Functionality
Both the Degreed Web App and Mobile Apps (for iOS and Android) offer a range of functionalities, including viewing content items, accessing assignments, managing focus skills, self-rating skills, and requesting manager and peer ratings. The mobile apps are fully mobile-responsive, ensuring a consistent experience across different devices.
Conclusion
In summary, Degreed’s AI-driven features are designed to streamline learning experiences, personalize skill development, and provide actionable insights to drive workforce transformation and business results. These features ensure that employees receive the right learning resources at the right time, helping organizations stay ahead in a rapidly changing job landscape.
Degreed - Performance and Accuracy
Performance and Accuracy
Degreed’s use of AI is centered around enhancing the learning experience and providing accurate skills data. Here are some highlights:Key Highlights
- Degreed employs AI to offer a learner-centric search experience, using skills data to provide smarter search results. This is achieved through natural language processing (NLP) algorithms, such as those from OpenAI, which suggest skills closely related to the user’s search terms.
- The platform uses machine learning models to provide personalized learning recommendations, which have shown high engagement rates. For instance, their content skill tagging model has achieved an accuracy rate exceeding 80%.
- Degreed’s AI models are trained on a diverse set of data sources, including learner profiles, learning content, user search activities, and external databases like the EU’s ESCO and the O*NET database. This diversification helps in reducing bias and improving the accuracy of the models.
Data Privacy and Bias Mitigation
Degreed places significant emphasis on data privacy and bias mitigation:Privacy Measures
- All data used to train their machine learning models is anonymized, and the company ensures that data is collected, stored, and used in compliance with local legislation and industry best practices.
- The models are regularly tested and evaluated for bias using various metrics, and a team of evaluators from diverse backgrounds assess the quality of the model outputs. This iterative development process helps in continuously mitigating AI bias.
Limitations and Areas for Improvement
While Degreed’s AI tools show promising performance, there are some limitations and areas for improvement:Identified Challenges
- Despite the efforts to mitigate bias, there is still a risk of perpetuating the omissions and biases present in the training data. This is a common challenge with all current generative language models.
- The company acknowledges that their approach does not eliminate all risks and commits to continuous improvement based on feedback from customers, partners, employees, and other stakeholders.
- Ensuring transparency and explainability in AI models is an ongoing effort. Degreed strives to make their models explainable and transparent, but this remains an area that requires constant attention and improvement.
Upcoming Enhancements
Degreed is continuously innovating and enhancing its AI-driven tools:Future Developments
- The introduction of Degreed Assistant, an AI chat tool, aims to provide interactive conversations about learning content and development goals. This tool will help in curating content and supporting employees, especially those who are deskless or on the go.
- Enhancements to skills taxonomy creation and skill inference tools are also underway, which will help in analyzing job descriptions and adding inferred skills to user profiles and organizational taxonomies.
Degreed - Pricing and Plans
The Pricing Structure of Degreed
The pricing structure of Degreed, a learning management system (LMS) and learning experience platform (LXP), is primarily customized for organizational needs. Here are some key points about their pricing and plans:
Custom Pricing for Enterprises
Degreed offers custom pricing plans for enterprises, which are typically based on annual contracts aligned to the organization’s size. These plans include various features such as:
- LXP: This plan provides a comprehensive learning experience platform.
- LXP : An enhanced version of the LXP plan with additional features.
- Academies: Focuses on specialized learning programs.
- Content Marketplace: Access to a wide range of learning resources from multiple providers.
No Standard Pricing Tiers
Unlike many other software solutions, Degreed does not offer standard pricing tiers that are publicly listed. Instead, organizations need to request customized pricing to get a plan that meets their specific requirements.
Free Option for Individuals
Degreed is free for individuals who want to use the platform for personal upskilling. This free version allows users to access various learning resources, build their skills profiles, and engage in personalized learning experiences.
Key Features Across Plans
Regardless of the specific plan, Degreed typically includes features such as:
- Activity dashboard
- Asynchronous learning
- Activity tracking
- Access controls and permissions
- Budget management and analytics
- Cohort-based learning
- Integration with third-party applications like Workday Learning, edX, and Cybrary.
Contact for Customized Quotes
If you are looking for a detailed quote or to understand how Degreed can be customized for your organization, it is recommended to contact their sales team directly.
Degreed - Integration and Compatibility
Integrations
Key Learning and Productivity Tools
- DataCamp: This integration allows businesses to upskill their teams through DataCamp’s interactive courses and hands-on learning experiences. Users can measure the impact of their training programs, identify and close skill gaps, and create custom learning pathways.
- Pipedream: Through the Degreed API, users can integrate Degreed with over 2400 other applications using Pipedream. This enables automated workflows such as sending learning progress reports to Slack, generating certificates in Canva upon completing learning paths, and synchronizing learning paths across different platforms like Moodle.
- Microsoft Teams: Degreed has a dedicated app for Microsoft Teams, ensuring that learning content and pathways are accessible and compatible within the Teams environment, adhering to WCAG 2.2 accessibility standards.
Compatibility
Supported Devices and Browsers
- Web Browsers: The Degreed Web App works with the latest versions of Chrome, Microsoft Edge, Firefox, and Safari. It is recommended to use the latest OS and browser versions for optimal performance.
- Mobile Devices: The Degreed Mobile App supports the latest major versions of Android and iOS, along with the immediate preceding versions. If a device is no longer supported due to OS limitations, users can still access Degreed through a supported mobile browser.
- Assistive Technologies: Degreed is designed to be compatible with various assistive technologies such as NVDA, JAWS, VoiceOver, and TalkBack, ensuring accessibility for users with disabilities. It conforms to Web Content Accessibility Guidelines (WCAG) 2.2 level AA standards.
By integrating with multiple tools and ensuring broad compatibility, Degreed aims to provide a seamless and inclusive learning experience across different platforms and devices.
Degreed - Customer Support and Resources
Customer Support Options
24/7 Technical Support
Degreed provides technical support 24 hours a day, 7 days a week. Users can contact support via phone, the “Report a Problem” form within the platform, or the “Contact Us” button available on Knowledge Center pages for logged-in clients.
Multiple Contact Points
Users can access support through the “Help” button at the bottom right of Knowledge Center articles, the “Contact Us” button in the footer of Knowledge Center pages (for logged-in clients), and the “Help Widget” located in the bottom right corner of all pages inside the Degreed environment.
Additional Resources
Knowledge Center Articles
Degreed offers a wealth of articles written by the support team to provide solutions and guidance for common help questions. These articles cover a range of topics, including troubleshooting and best practices.
Degreed Incident Management Process
This resource outlines the process for detecting, documenting, analyzing, mitigating, reviewing, and reflecting on Degreed incidents, helping users stay informed about platform issues.
Current Known Issues
A list of high-priority issues affecting multiple clients is updated with every product release, keeping users aware of any ongoing problems.
Bug Reporting and Triage
Detailed instructions on how to submit a bug report and an overview of the bug triage process are available to help users report and track issues effectively.
Support Escalation
Guidelines on how and when to escalate a bug or issue with Degreed ensure that users know the proper steps to take when they need further assistance.
Degreed Status Page
This page provides real-time updates on incidents such as outages and performance issues across all data centers, keeping users informed about the platform’s status.
Automations and Workflows
Resources on how to streamline operations with easy-to-build workflows, nudges, and messages are available, helping users manage their learning environment more efficiently.
Learning and Development Resources
Learning Pathways and Plans
Users can generate pathways and plans using high-powered search and AI-chat functionality, enabling them to organize resources and share content effectively.
Skills Graph
This feature maps the relationships between skills, content, people, and experiences, helping users and organizations track and develop essential skills.
Personalized Feed
The platform provides curated content and resource recommendations based on users’ preferences, skills, interests, and history, making learning more engaging and productive.
Integrations
Degreed integrates with various learning content providers such as Udemy, Skillsoft, and Pluralsight, as well as other platforms like LMS, HCM, and proprietary content sources, ensuring a connected learning ecosystem.
These resources and support options are designed to help users of the Degreed platform resolve issues quickly, access relevant learning content, and manage their learning experiences effectively.
Degreed - Pros and Cons
Advantages of Degreed in the Job Search Tools AI-driven Category
Personalized Learning and Development
Degreed offers a highly personalized learning experience, leveraging AI to suggest skills and content closely related to the user’s search terms and interests. This is achieved through the use of OpenAI’s Natural Language Processing (NLP) algorithm, which enhances the search experience and provides relevant skill suggestions.Real-Time Skill Insights and Analytics
The platform provides real-time insights into employees’ skills, allowing managers and HR teams to visualize strengths and gaps. This data helps in making informed decisions about employee development and career mobility.Automated Opportunity Matching
Degreed’s system automatically matches employees with opportunities such as projects, gigs, and assignments based on their unique strengths and interests. This feature helps in stretching employees’ skills and advancing their careers.AI-Powered Content Curation
The upcoming Degreed Assistant will act as a personal learning coach, curating content and pathways efficiently. This AI chat tool will support employees in finding niche content and will be particularly useful for deskless workers through voice-to-text and photo-based interactions.Multi-Language Support
Degreed incorporates AI-powered translations, allowing learning content to be delivered in an individual’s native language automatically. This enhances accessibility and ensures that users can engage with content in their preferred language.Dynamic Opportunity Marketplace
The platform connects workers to various experiential learning opportunities such as tasks, projects, stretch assignments, shadowing, or mentorships. This marketplace is crucial for business needs and career advancement.Disadvantages of Degreed in the Job Search Tools AI-driven Category
Data Privacy and Security Concerns
While Degreed uses AI to enhance learning, there are inherent concerns about data privacy and security. Ensuring compliance with data protection regulations and safeguarding sensitive information is crucial, but it can be a challenge.Potential for Bias
AI models, including those used by Degreed, can inadvertently perpetuate biases present in the training data. Regular monitoring and bias detection tools are necessary to mitigate this issue and ensure fair and inclusive outcomes.Limitations in Human Interaction
AI tools, such as the Degreed Assistant, lack the human interaction and interpersonal skills that are integral to a well-rounded educational and developmental experience. This can limit their effectiveness in supporting group work, discussions, and other collaborative activities.Accuracy and Reliability
While AI enhances the search experience, there is still a possibility of generating incorrect or misleading responses. Institutions and users need to carefully assess and validate the information provided by AI models to ensure accuracy and reliability.Transparency and Disclosure
Users should be made aware when they are interacting with AI systems rather than humans. Transparency about the limitations of AI models, such as their potential for generating incorrect or biased information, is essential. By considering these points, users can make informed decisions about whether Degreed aligns with their needs for job search tools and career development. Degreed - Comparison with Competitors
When Comparing Degreed to Other AI-Driven Tools
Degreed, an AI-powered learning experience platform, has several unique features and potential alternatives that stand out when compared to other AI-driven job search and learning tools.Degreed’s Unique Features
Degreed is primarily focused on workforce development and skills enhancement within organizations. Here are some of its distinctive features:- AI-Powered Search and Content Personalization: Degreed uses OpenAI’s NLP algorithm to suggest skills closely related to search terms and provides AI-powered translations to deliver learning content in users’ native languages.
- Degreed Assistant: This AI chat tool helps employees find niche learning content, curate pathways, and acts as a personal learning coach, especially useful for deskless workers.
- Skills Taxonomy and Inference: Degreed enhances skills taxonomy creation and skill inference tools, allowing organizations to analyze job descriptions and add inferred skills to user profiles and organizational taxonomies.
Alternatives in the Job Search Category
While Degreed is more focused on internal workforce development, there are several AI-driven tools that cater specifically to job seekers:LazyApply
- Automated Applications: Applies to thousands of jobs with a single click, compatible with platforms like LinkedIn and Indeed.
- AI-Powered Personalization: Automatically fills applications based on your resume.
- Custom Resumes: Allows up to 10 tailored resumes for specific job roles.
Careerflow
- AI Resume Builder: Creates job-ready, ATS-friendly resumes.
- AI Application Autofill: Automatically fills job applications.
- LinkedIn Profile Optimizer: Enhances your LinkedIn profile to attract recruiters.
- AI Cover Letter Generator: Crafts personalized cover letters for each job.
JobHire
- AI Resume Customization: Tailors your resume for each job application with optimized keywords.
- Automatic Job Applications: Applies to hundreds of jobs daily.
- Unique Cover Letters: Generates personalized cover letters.
- Preference-Based Matching: Specifies job preferences like industry, location, and salary.
LoopCV
- Automated Job Applications: Applies to relevant jobs daily based on preferences.
- Personalized Emails to Recruiters: Sends customized emails to recruiters.
- Job Matching & Filtering: Matches jobs based on desired titles and locations.
- Application Tracking: Tracks detailed statistics, including email opens and responses.
Alternatives in the Learning and Development Category
For organizations looking for alternatives to Degreed in the learning and development space:iMocha
- Skills Assessment: Offers pre-built assessments to evaluate skills and fix gaps.
- Skills Taxonomy: Classifies important skills per job roles.
- Skill Profiling: Identifies suitable learning opportunities and career paths using AI-driven skills matching.
Cornerstone
- Learning Management: Empowers the creation, administration, and delivery of training programs.
- Skill Development and Management: Focuses on employee development through training programs.
- Talent Marketplace: Facilitates internal career opportunities within organizations.
HowNow
- Content Creation and Sharing: Shares knowledge in the form of learning nuggets and structured courses.
- Skill Mapping and Measurement: Creates rich skill profiles and sets goals to spot and bridge skill gaps.
- Personalized Learning Delivery: Delivers relevant learning content integrated with existing apps.
Key Differences
- Focus: Degreed is more oriented towards internal workforce development and skills enhancement, while tools like LazyApply, Careerflow, JobHire, and LoopCV are focused on automating and optimizing the job search process for individuals.
- Features: Degreed’s AI-powered search, content personalization, and skills taxonomy are unique in the learning and development space. In contrast, job search tools offer features like automated applications, AI resume builders, and personalized cover letters.
- Target Audience: Degreed is primarily for organizations looking to enhance their workforce’s skills, whereas the job search tools are designed for individual job seekers.
Degreed - Frequently Asked Questions
Frequently Asked Questions about Degreed
How does Degreed use AI to enhance the search experience?
Degreed has improved its search experience by integrating OpenAI’s Natural Language Processing (NLP) algorithm. This enhancement suggests skills more closely related to the search terms, making it easier for users to find relevant content. Additionally, the platform can automatically translate learning content into the user’s preferred language.How does Degreed Career Mobility match employees with job opportunities?
Degreed Career Mobility uses real-time data on people’s skills to automatically match employees with relevant job opportunities. It matches based on both the employees’ existing skill expertise and the areas in which they want to grow new skills. This feature allows employees to see opportunities in their Degreed feeds and access on-the-job experiences to grow their skills.What is the Degreed Assistant and how does it help with learning and development?
The Degreed Assistant is an AI chat tool that facilitates interactive conversations about learning content and development goals. It helps users find niche content, curates content and Pathways quickly, and acts as a personal, real-time learning coach. This tool is particularly useful for employees on the go, such as deskless workers, who can use voice-to-text or send photos to the AI chat thread from a mobile device.How can I report issues with content on Degreed?
If you encounter issues with content, such as outdated content, incorrect information, or access problems, you should contact your organization’s learning team or help desk. They are responsible for managing the content items available on the platform. If you’re unsure who to contact, you can submit a support request to Degreed, and they will forward your request to the appropriate team.Can I download completion certificates for courses on Degreed?
No, Degreed does not offer an option to download completion certificates for courses, Pathways, or Plans directly from the platform. However, you can download certificates from the provider platform where you completed the course, or some providers may send an email with a certificate of completion that you can download and print.How do I locate specific content on Degreed if I’m unable to find it?
To locate specific content such as courses, articles, videos, assessments, or books, you can use the search function. Click in the Search field, and a dropdown will display options to filter by content types like Plans, Pathways, People, Courses, etc. You can also use the “Skills” section to search for content related to specific skills listed in your profile.What happens if content is removed from the Catalog but still appears in my feeds or digests?
If content is deleted from the Catalog, it may still appear in various places like Plans and Pathways, weekly or daily digest emails, and feeds to maintain completions and insights data. However, it will no longer be discoverable through the main search or browsing functions.How does Degreed’s AI assist in creating and managing skill taxonomies?
Degreed is enhancing its skills taxonomy creation capabilities with AI assistance. This feature allows you to build full-scale taxonomies and analyze job descriptions to add mentioned and inferred skills to user profiles and organization-wide taxonomies. This automation makes it easier to implement skills-first business strategies without manual work.Can I see which content provider platforms I have access to on Degreed?
To see which content provider platforms you have access to, you can check the Featured page, which often displays the content providers your organization has integrated with. Alternatively, you can use the search field to add a provider filter to your search results.How do I cancel my enrollment in a course and reschedule it on Degreed?
To cancel or reschedule your enrollment in a course, you need to contact your organization’s learning team or help desk. They manage the availability of course sessions on the platform, and they can provide more information on upcoming sessions or make the necessary adjustments.