
Diligen - Detailed Review
Legal Tools

Diligen - Product Overview
Introduction to Diligen
Diligen is a Canadian AI-powered contract review tool specifically developed for law firms and legal departments. Here’s a breakdown of its primary function, target audience, and key features:
Primary Function
Diligen’s primary function is to speed up and enhance the quality of contract review processes. It uses machine learning to analyze contracts, identify key clauses, and automate document management, making the due diligence process more efficient and accurate.
Target Audience
The target audience for Diligen includes law firms, legal departments, and other legal professionals who need to review and manage contracts. This tool is particularly beneficial for firms looking to reduce the time and cost associated with manual contract review, as well as for smaller firms that may not have the resources to handle large volumes of contract reviews.
Key Features
- Automatic Clause Identification: Diligen can automatically identify over 150 common clauses in contracts, such as change of control, assignment, termination, survival, and indemnity. It also includes a comprehensive real estate suite with over 60 specific real estate clauses.
- Custom Clause Training: Users can train Diligen to recognize new clauses or concepts specific to their needs, enhancing the system’s adaptability.
- Contract Summarization: The platform generates contract summaries in Word or Excel formats, providing a concise overview of key information.
- Efficient Document Management: Diligen allows users to filter contracts by name, date, parties, or provision type, and assign them to team members for collaborative review.
- API Integration: The Diligen API enables clients to integrate the platform’s machine learning capabilities into their own applications, facilitating text classification and the extraction of meaningful information from various document types.
- Integration with Other Tools: Diligen integrates with platforms like Box, NetDocuments, and Clio, allowing users to leverage AI and machine learning capabilities directly from these tools.
- Project Management: Diligen’s software is designed to help with the assignment of documents and tracks the progress of a due diligence team’s work on a project using an easy-to-use interface.
By leveraging these features, Diligen helps law firms and legal departments streamline their contract review processes, reduce costs, and improve the accuracy and efficiency of their work.

Diligen - User Interface and Experience
User Interface of Diligen
The user interface of Diligen, an AI-driven contract review and document analysis tool, is crafted to be user-friendly and efficient, particularly for legal professionals.Ease of Use
Diligen’s interface is designed to be intuitive, allowing users to quickly adapt and start using the platform without extensive training. The system employs a clear and simple layout, making it easy for legal teams to assign contracts, manage the review process, and collaborate effectively.Key Features
- Contract Summaries and Analysis: Diligen can automatically generate contract summaries using tools like Excel or Word, and it identifies key provisions and clauses within contracts. This feature helps users save time and focus on higher-value tasks.
- Customization and Training: Users can easily train the system to recognize new clauses and concepts, which enhances the platform’s accuracy over time. The interface can also be customized to suit specific needs.
- Filtering and Organization: Contracts can be filtered by name and date, and the system can identify hundreds of key provisions automatically. This makes it easier to manage large volumes of documents.
User Experience
The overall user experience with Diligen is centered around efficiency and accuracy. Here are some key aspects:Scalability
Diligen is scalable, making it suitable for both small legal teams and large corporations. It can handle a high volume of contracts efficiently.Integration
The platform integrates seamlessly with other legaltech tools and practice management systems, which enhances its usability and reduces the need for multiple separate tools.Collaboration
Diligen allows for smooth collaboration among team members, enabling them to work together on contract reviews and manage the process effectively.Feedback and Adaptability
The system learns from user interactions, improving its accuracy and performance over time. This adaptability ensures that the platform becomes more effective as it is used, aligning with the specific needs and practices of the legal team. In summary, Diligen’s user interface is streamlined for ease of use, with a focus on automating key tasks, enhancing collaboration, and providing accurate and efficient contract analysis. This makes it a valuable tool for legal professionals looking to streamline their document review processes.
Diligen - Key Features and Functionality
Diligen: An AI-Powered Contract Review Tool
Diligen is an AI-powered contract review tool that significantly enhances the efficiency and accuracy of contract analysis for law firms and legal departments. Here are the main features and how they work:
Automatic Clause Identification
Diligen can automatically identify over 150 common clauses in contracts, such as change of control, assignment, termination, survival, and indemnity. This feature uses machine learning algorithms to recognize and extract these clauses, saving time and reducing the risk of human error.
Custom Clause Training
Users can train Diligen to recognize new clauses or concepts specific to their needs. This custom training enhances the system’s adaptability, allowing it to learn from user interactions and improve its accuracy over time.
Contract Summarization
The platform can generate contract summaries in Word or Excel formats, providing a concise overview of key information. This summarization helps legal professionals quickly grasp the essential points of a contract without having to read through the entire document.
Efficient Document Management
Diligen allows users to filter contracts by name, date, parties, or provision type, and assign them to team members for collaborative review. This feature streamlines the document management process, making it easier to organize and review large volumes of contracts.
Real Estate Clause Recognition
Diligen includes a comprehensive real estate suite, identifying more than 60 new real estate clauses for lease review. This specialized feature is particularly useful for law firms and legal departments dealing with real estate contracts.
API Integration
The Diligen Insight API enables clients to integrate the platform’s machine learning capabilities into their own applications. This allows for text classification and the extraction of meaningful information from various document types, making it easier to automate and speed up historically time-consuming tasks.
Integration with Other Tools
Diligen integrates with other legaltech tools and practice management systems, such as Box and NetDocuments. This integration allows users to leverage AI and machine learning capabilities directly from their existing workflows, enhancing the overall efficiency of their contract review processes.
Due Diligence and Risk Assessment
Diligen’s AI capabilities extend to due diligence, where it can analyze large volumes of documents to identify potential risks, compliance issues, and discrepancies. This helps in assessing litigation risks, monitoring regulatory compliance, and analyzing financial and operational data, all of which are crucial for informed decision-making.
Conclusion
By integrating AI and machine learning, Diligen significantly reduces the time and effort required for contract review and due diligence, allowing legal professionals to focus on higher-value tasks and improve the overall quality of their work.

Diligen - Performance and Accuracy
Performance
Diligen is recognized for its ability to streamline document review processes, which is a critical task in the legal industry. The platform uses advanced machine learning algorithms and natural language processing techniques to analyze complex legal documents. This automation allows legal professionals to save significant time and reduce errors, enabling them to focus on higher-value tasks. Diligen’s performance is also enhanced by its adaptability. The platform learns from user interactions, which improves its accuracy over time. This adaptive capability ensures that the tool becomes more reliable and efficient as it is used more frequently.Accuracy
The accuracy of Diligen is a key strength. The platform is capable of automatically identifying key clauses, potential risks, and discrepancies within large volumes of documents. This level of accuracy is crucial in legal work, where small oversights can have significant consequences. Diligen’s ability to flag inconsistencies and potential risks helps legal professionals ensure adherence to regulations and reduce the likelihood of human error.Limitations and Areas for Improvement
While Diligen is highly regarded for its performance and accuracy, there are a few areas to consider:Hallucinations and False Positives
Like other AI tools, Diligen may face challenges related to “hallucinations” or providing confident but incorrect answers. Ensuring traceability and verifiability of the AI’s outputs is essential to mitigate this risk. Users need to be able to verify the sources of the information provided by the AI to ensure accuracy.Integration and User Interface
Although Diligen integrates seamlessly with other legaltech tools and practice management systems, any issues with integration could impact its performance. Ensuring a user-friendly interface and smooth integration is crucial for optimal performance.Continuous Training and Data Quality
The accuracy of Diligen, like any AI tool, depends on the quality and quantity of the data it is trained on. Continuous updates and training on new datasets are necessary to maintain and improve its accuracy over time. Users should ensure that the platform is regularly updated with new legal documents and case law to keep its knowledge current.Conclusion
In summary, Diligen performs well in automating and enhancing the accuracy of legal document review, contract analysis, and due diligence. However, users should be aware of the potential for AI hallucinations and ensure that the tool is integrated smoothly with other systems. Continuous training and data updates are also essential to maintain its high level of accuracy.
Diligen - Pricing and Plans
The Pricing Structure for Diligen
The pricing structure for Diligen, a legal tech platform, is outlined in the following tiers, each with distinct features and capabilities:
Essential Plan
- Cost: $350 per month
- Features: This plan includes basic tools for contract review and management. It is suited for smaller firms or those with limited contract volumes.
- Contract Limit: There is a cap on the number of contracts that can be reviewed per month, though the exact number is not specified in the available sources.
Professional Plan
- Cost: $500 per month
- Features: This plan offers an enhanced set of tools compared to the Essential plan. It includes more advanced contract review capabilities and additional features such as user training.
- Contract Limit: The Professional plan allows for a higher number of contracts to be reviewed per month compared to the Essential plan, though the exact number is not provided.
Enterprise Plan
- Cost: $1,600 per month
- Features: The Enterprise plan is the most comprehensive, offering a high cap on the number of contracts that can be reviewed (up to 500 contracts per month). It also includes additional document storage (100 GB included, with the option to add more storage at $50 per 100 GB) and other advanced tools.
- Additional Storage: Firms on the Enterprise plan can pay an extra $50 per month for each additional 100 GB of storage needed beyond the included 100 GB.
No Free Option
There is no free plan mentioned for Diligen. However, the different tiers provide flexibility for firms to choose the plan that best fits their needs and budget.

Diligen - Integration and Compatibility
Integration with Other Tools
Diligen integrates seamlessly with Clio, a popular legal practice management software. This integration allows law firms to import documents directly from Clio into Diligen, enabling instant insight into their contracts. This integration streamlines the contract review process by automatically identifying key provisions, generating contract summaries, and highlighting important clauses within the contracts.
Compatibility Across Different Platforms and Devices
While the primary focus of Diligen is on its functionality within the legal software ecosystem, here are some points regarding its compatibility:
Clio Integration
The integration with Clio ensures that documents can be imported and reviewed efficiently, but it does not specify broader platform compatibility beyond this integration.
General Access
There is no detailed information on whether Diligen has native applications for various operating systems or devices. However, given its integration with Clio, it is likely accessible via web browsers, similar to many cloud-based legal tools.
No Specific Device Requirements
There are no specific device or operating system requirements mentioned for Diligen, suggesting it may be accessible through standard web browsers on various devices, although this is not explicitly stated.
Conclusion
In summary, Diligen’s primary integration is with Clio, which facilitates efficient contract review. However, detailed information on its compatibility across a wide range of devices and platforms is not provided in the available resources. If you need to use Diligen, it would be best to check directly with the provider or the Clio platform for any additional compatibility details.

Diligen - Customer Support and Resources
Customer Support
While the specific website for Diligen does not provide detailed information on their customer support structure, it is common for legal tech platforms to offer several support channels. Here are some general expectations based on industry standards:
- Email Support: Users can typically contact support via email for assistance with their queries.
- Phone Support: Some companies offer phone support, although this is not explicitly mentioned for Diligen.
- Online Resources: Many legal tech platforms provide extensive online resources, including FAQs, user guides, and tutorials to help users resolve common issues on their own.
Additional Resources
Diligen, as a contract review software, likely offers several additional resources to support its users:
- User Guides and Tutorials: These resources help users get familiar with the software’s features and how to use them effectively.
- FAQs: Frequently Asked Questions sections are common and provide quick answers to common issues or queries.
- Project Management Tools: Since Diligen combines automatic contract analysis with intuitive project management, users may have access to tools and guides on how to manage their projects efficiently within the platform.
Integration and Community Support
Diligen’s integration with other legal tools, such as Clio, suggests that users may also benefit from the support resources provided by these integrated platforms. For example, the integration with Clio allows law firms to import documents directly into Diligen, and users can leverage Clio’s support resources in addition to Diligen’s own support.
If you need more specific information about Diligen’s customer support options, it might be helpful to contact their support team directly or check for any updates on their official website.

Diligen - Pros and Cons
Advantages of Diligen
Diligen, an AI-driven contract review tool, offers several significant advantages for legal professionals:Efficiency and Speed
Diligen uses machine learning to review contracts much faster and more accurately than manual methods. It can identify key provisions and generate contract summaries quickly, saving valuable time for lawyers.Improved Accuracy
By analyzing massive datasets of legal documents, Diligen can flag inconsistencies in contracts, predict potential legal issues, and ensure adherence to regulations, reducing errors and improving overall accuracy.Automation of Repetitive Tasks
Diligen automates repetitive and time-consuming tasks such as data extraction, contract review, and legal research, allowing lawyers to focus on higher-level strategic work like client counseling and complex legal analysis.Integration with Existing Systems
The Diligen Insight API enables IT teams and developers to integrate AI-driven data analysis into their existing applications, making it easy to adopt without needing to build these capabilities from scratch.Scalability
Diligen helps small legal teams manage increased volumes of contract review without requiring additional resources or extended working hours. It also enables junior associates to focus on higher billable tasks without compromising the speed or quality of critical contract review work.Disadvantages of Diligen
While Diligen offers many benefits, there are some considerations to keep in mind:Subscription Costs
Diligen operates on a monthly subscription model with volume-based tiers, which could be a financial burden for some law firms, especially smaller ones.Dependence on Data Quality
The accuracy of Diligen’s outputs depends on the quality and relevance of the data it is trained on. Ensuring the data is unbiased and comprehensive is crucial.Need for Human Oversight
While Diligen significantly reduces the need for manual review, it is still important for lawyers to verify the outputs to ensure legal nuance and accuracy. This requires some level of human proofreading and judgment.Limited Customizability in Certain Areas
Depending on the specific needs of a law firm, Diligen might not offer the level of customizability required for very specialized legal fields without additional expert input. By weighing these advantages and disadvantages, law firms can make an informed decision about whether Diligen aligns with their needs and workflows.
Diligen - Comparison with Competitors
When Comparing Diligen to Competitors
When comparing Diligen to its competitors in the AI-driven legal tools category, several key features and differences stand out.
Key Features of Diligen
- Diligen is an AI-powered contract review tool that automatically identifies over 150 common clauses in contracts, such as change of control, assignment, termination, survival, and indemnity.
- It allows custom clause training, enabling users to recognize new clauses or concepts specific to their needs.
- The platform generates contract summaries in Word or Excel formats and offers efficient document management by filtering contracts and assigning them to team members for collaborative review.
- Diligen includes a comprehensive real estate suite, recognizing more than 60 new real estate clauses for lease review.
- It integrates with Box and offers API integration to incorporate its machine learning capabilities into other applications.
Competitors and Alternatives
TermScout
TermScout is another AI-driven contract review platform that focuses on contract data analysis. It uses AI to review contracts, but unlike Diligen, it does not have a specific real estate clause recognition suite. TermScout’s strengths lie in its ability to analyze contract data and provide insights, but it may not offer the same level of custom clause training as Diligen.
ThoughtRiver
ThoughtRiver specializes in contract acceleration using advanced AI technology. It automates the contract review process and identifies potential risks, similar to Diligen. However, ThoughtRiver’s platform is more generalized and may not have the same level of customization options for clause recognition.
Legartis
Legartis offers AI-based solutions for contract review and legal analysis. While it provides automated contract review, it does not have the specific features like real estate clause recognition or the extensive custom training options available in Diligen.
Lexical Labs
Lexical Labs provides an AI-driven contract review software that automates the process of reviewing contracts and highlighting key clauses. It is used by various teams, including legal, contract management, and sales. Unlike Diligen, Lexical Labs does not have a dedicated real estate suite, but it offers a broader range of applications across different teams.
Harvey AI
Harvey AI is built on advanced language models and is particularly useful for contract analysis, due diligence, and legal research across multiple jurisdictions. It can review hundreds of contracts simultaneously and identify patterns and inconsistencies. While Harvey AI offers collaborative features and document drafting assistance, it may not have the same level of integration with tools like Box or the specific real estate focus of Diligen.
SpeedLegal
SpeedLegal simplifies contracts into reports, clarifying clauses and verifying compliance with market standards. It does not offer the same level of custom clause training or real estate clause recognition as Diligen but is strong in contract simplification and compliance verification.
Unique Features of Diligen
- Custom Clause Training: Diligen stands out with its ability to train the system to recognize new clauses or concepts specific to the user’s needs, enhancing its adaptability.
- Real Estate Clause Recognition: The comprehensive real estate suite in Diligen is a unique feature that sets it apart from many competitors, making it particularly valuable for real estate contract reviews.
- Integration Capabilities: Diligen’s integration with Box and its API capabilities allow for seamless incorporation into existing workflows and applications, which is a significant advantage.
In summary, while competitors like TermScout, ThoughtRiver, and Lexical Labs offer strong contract review capabilities, Diligen’s custom training options, real estate clause recognition, and integration features make it a compelling choice for law firms and legal departments needing specialized and adaptable contract review solutions.

Diligen - Frequently Asked Questions
Frequently Asked Questions about Diligen
What is Diligen and what does it do?
Diligen is a machine learning software that helps law firms and legal departments review contracts faster and with higher quality. It uses artificial intelligence (AI) and natural language processing (NLP) to analyze complex legal documents, automatically identifying key clauses, potential risks, and discrepancies.What are the key features of Diligen?
Diligen offers several key features:- Automatic Clause Identification: It can identify over 150 common clauses in contracts, such as change of control, assignment, termination, survival, and indemnity.
- Custom Clause Training: Users can train Diligen to recognize new clauses or concepts specific to their needs.
- Contract Summarization: The platform generates contract summaries in Word or Excel formats.
- Efficient Document Management: It allows users to filter contracts by name, date, parties, or provision type, and assign them to team members for collaborative review.
- Real Estate Clause Recognition: It includes a comprehensive real estate suite, identifying more than 60 new real estate clauses for lease review.
- API Integration: Diligen’s API allows clients to integrate its machine learning capabilities into their own applications.
How does Diligen improve contract review efficiency?
Diligen improves contract review efficiency by automating the identification of key clauses and potential risks, reducing the time and effort required for manual review. It also provides contract summaries and efficient document management tools, enabling legal professionals to focus on higher-value tasks.Can Diligen be integrated with other legal tools and systems?
Yes, Diligen can be integrated with other legal tools and systems. For example, it integrates with Box, NetDocuments, and Clio, allowing users to leverage AI and machine learning capabilities directly from these platforms.How does Diligen handle custom or specific clauses?
Diligen allows users to train the system to recognize new clauses or concepts specific to their needs through its custom clause training feature. This enhances the system’s adaptability and ensures it can meet the unique requirements of different legal practices.Is Diligen user-friendly and easy to implement?
Yes, Diligen is designed to be user-friendly. It has a user-friendly interface and is easy to implement, especially with its seamless integration with other legaltech tools and practice management systems.How does Diligen ensure accuracy and improve over time?
Diligen employs proprietary algorithms and natural language processing techniques to analyze documents. The platform learns from user interactions and improves its accuracy over time, making it more reliable and efficient as it is used.Are there any specific features for real estate contract review?
Yes, Diligen includes a comprehensive real estate suite that identifies more than 60 new real estate clauses for lease review, making it particularly useful for real estate law practices.Can Diligen be accessed by multiple users?
Yes, Diligen allows for secure, multi-user access. It enables teams to collaborate on contract reviews by assigning contracts to different team members and managing them efficiently.How does Diligen support scalability and growth?
Diligen is designed to be highly adaptable and scalable. It can handle large volumes of documents and is suitable for both small and large legal teams, making it a versatile solution for law firms and corporate legal departments.