
Epiq Analytics - Detailed Review
Legal Tools

Epiq Analytics - Product Overview
Primary Function
Epiq’s analytics and AI-driven tools are primarily focused on streamlining and enhancing various aspects of legal operations. These tools aim to increase efficiency, accuracy, and speed in legal processes such as eDiscovery, contract management, legal research, and compliance.Target Audience
The target audience for Epiq’s analytics and AI-driven legal tools includes corporate legal departments, law firms, and business professionals involved in legal operations. These tools are particularly beneficial for those managing large-scale legal tasks, class actions, mass torts, regulatory compliance, and other complex legal matters.Key Features
eDiscovery and Data Analysis
Epiq’s tools, such as the Epiq AI Discovery Assistant, automate a significant portion of traditional eDiscovery processes, completing reviews up to 90% faster and handling large and complex datasets with high throughput.- The Data Assessment Dashboard allows for early data assessment, categorization, and identification of key trends and potential issues.
Contract Lifecycle Management
Epiq’s AI applications help streamline contract processes, reduce risks, and improve contracting efficiency and accuracy.Legal Research and Operations
The tools enable legal teams to meet delivery timelines and improve quality by scaling their capabilities with AI, analytics, and subject matter expertise. This includes accelerating drafting for legal documents and enhancing legal analytics for data-driven decision-making.Compliance and Risk Management
Epiq’s Regulatory Risk Insights product uses AI to scan communications in real-time, identifying and flagging regulatory risks. This helps corporate legal departments address potentially risky situations promptly and comply with regulatory requirements.Additional Capabilities
Other key features include audio and video transcription, translation across multiple languages, image narration, and sentiment analysis, all of which help in accelerating review workflows and reducing costs. In summary, Epiq’s analytics and AI-driven tools are designed to enhance the efficiency, accuracy, and speed of various legal processes, making them invaluable for legal professionals and corporate legal departments.
Epiq Analytics - User Interface and Experience
User Interface
The user interface of Epiq’s legal tools, including those integrated into the Epiq Service Cloud, is characterized by several key features:
- Intuitive Navigation: The interface is designed for intuitive navigation, allowing users to access tools and information without unnecessary complexity.
- Customization: Users can customize user permissions for reports and features, which enhances data security and workflow efficiency.
- Single Sign-On: The platform offers single sign-on, integrating with existing authentication processes to simplify access to a suite of legal applications and services.
Ease of Use
- User-Friendly Design: Epiq’s platforms, such as the eDiscovery software, are designed to be easy to use, enabling all levels of technical ability with an interface that can onboard new users in a few hours.
- Interactive Dashboards: The platforms provide interactive and intuitive dashboards that offer comprehensive insights into legal operations, financial information, and operational metrics. This helps in making informed decisions.
Overall User Experience
- Transparency and Insights: Users benefit from transparency and data-driven insights, which facilitate quicker decision-making. The centralized platform manages all legal applications and services, enhancing overall efficiency.
- Secure Access: The integration with identity providers and Multi-Factor Authentication ensures secure, simplified access control.
- Real-Time Updates: Users can gain real-time status updates on requests, which enhances project management and adherence to budget.
- Streamlined Processes: The platform streamlines technical support request submission and tracking, speeding up response resolution and project submission turnaround times.
While these details are derived from related products, they provide a general idea of the user-centric approach and the emphasis on ease of use, security, and efficiency that Epiq likely incorporates into its analytics and reporting tools. If specific information about “Epiq Analytics” is needed, it would be best to consult the exact page or contact Epiq directly.

Epiq Analytics - Key Features and Functionality
Epiq Analytics Overview
While the specific page on “Epiq Analytics” under the “Legal Tools AI-driven product category” is not directly available from the provided sources, we can infer some key features and functionalities related to analytics and AI integration from Epiq’s other products and services.
Epiq Access Analytics
- Interactive Dashboards and Reports: Epiq Access provides intuitive and interactive dashboards and reports, leveraging Microsoft’s Power BI platform. This allows users to drill down into data, apply filters, and export data directly from the report or dashboard view. This feature is beneficial for quickly exploring financial and operational data, such as spend history and processing volumes.
Epiq AI Analytics
- Legal Analytics: Epiq AI includes legal analytics capabilities that enable data-driven decision-making around legal spend and performance management. This helps in managing legal costs and evaluating the efficiency of legal operations.
- Data Analysis: The Epiq AI platform integrates AI capabilities to analyze large volumes of data. This includes features like text summarization, translation, transcription, and PII (Personally Identifiable Information) detection, which are particularly useful in eDiscovery processes.
Epiq Discovery Analytics
- AI-Enhanced eDiscovery: Epiq Discovery uses an AI-enhanced platform to preserve, analyze, and review large volumes of data. This platform reduces the time to resolution for legal, compliance, and investigative matters. Key features include AI-driven text summarization, transcription, translation, and data analysis.
- Efficiency and Cost Savings: The platform processes data 2 to 5 times faster, resulting in overall time savings of up to 50% and platform cost savings of 50 to 80%. This efficiency is crucial for managing large and complex datasets.
Integration of AI
- Automation and Speed: Epiq AI Discovery Assistant automates more than 80% of traditional review processes and completes reviews up to 90% faster than TAR (Technology-Assisted Review) or linear review. This is achieved through AI models that review data for issues, privilege, and responsiveness, connecting information across datasets to form insights.
- AI Labs and Research: Epiq AI Labs focuses on developing new AI technologies to address legal industry challenges. This includes collaborations with institutions like Cornell University’s Center for Data Science for Enterprise & Society, ensuring continuous innovation and improvement in AI applications.
Conclusion
In summary, while specific details on “Epiq Analytics” are not available, Epiq’s products and services integrate AI and analytics to provide efficient, data-driven solutions for legal operations, eDiscovery, and performance management. These features help in reducing costs, improving speed, and enhancing the accuracy of legal work.

Epiq Analytics - Performance and Accuracy
Epiq Analytics Overview
Epiq Analytics, integrated within the Epiq AI and Epiq Service Cloud, demonstrates significant performance and accuracy enhancements in the legal tools AI-driven product category. Here are some key points:
Performance
Speed of Review
- Epiq AI Discovery Assistant can complete review projects up to 90% faster than traditional TAR (Technology-Assisted Review) or linear review methods. This is achieved by automating more than 80% of traditional review processes, which significantly reduces the time and effort required for document review.
- The platform can analyze up to 500,000 documents per hour, making it highly efficient for large-scale legal reviews.
Accuracy
Enhanced Review Processes
- The AI technology uses prompts and models automatically created from review protocols to review data for issues, privilege, and responsiveness. This approach enhances accuracy by reducing the reliance on manual searches and minimizing the risk of human error.
- The Knowledge Layer feature surfaces relationships between key players, events, facts, and evidence across datasets, providing a deeper factual understanding and accurate tag prediction for relevance, issues, and privilege.
Advanced Analytics Capabilities
Data Assessment and Insights
- Epiq has introduced a new Data Assessment Dashboard, which allows users to quickly analyze and categorize their data to identify key trends and potential issues early in the litigation or investigation process. This early data assessment capability improves the accuracy of the review process.
- Enhanced personally identifiable information (PII) detection capabilities enable legal teams to easily locate and redact sensitive information, ensuring compliance and data protection.
- Conceptual search features help users gain earlier access to insights, tackling legal and compliance challenges more effectively.
Limitations and Areas for Improvement
Protocol Dependence
- While the AI-driven tools are highly efficient, they still require well-defined review protocols and clear instructions to function optimally. If the initial protocols are vague or poorly defined, the accuracy of the AI predictions may be compromised.
- Search terms, even when enhanced by AI, can still face challenges such as typos or varied spellings, which might lead to missing documents. However, Epiq’s use of conceptual search and advanced analytics mitigates some of these issues.
Real-Time Insights and Data Management
Metrics that Matter
- Epiq’s Metrics that Matter solution, part of the Epiq Service Cloud, provides real-time insights into activity, measures progress, and identifies areas for process improvement. This solution is built on a service layer enabled by Microsoft Azure Databricks and Microsoft Power BI, ensuring secure and automated data collection and analysis.
Overall, Epiq Analytics offers significant improvements in both speed and accuracy for legal review processes, with a focus on automating traditional review tasks and providing deeper insights through advanced analytics. However, the effectiveness of these tools still depends on the quality of the initial review protocols and the clarity of the instructions provided.

Epiq Analytics - Pricing and Plans
Epiq Analytics Pricing Overview
Based on the provided sources, there is no specific and detailed pricing structure outlined for Epiq Analytics on the Epiq Global website. Here are some key points that can be gathered from the available information:
Epiq Discovery – SaaS eDiscovery Platform
While not directly focused on Epiq Analytics, the pricing for the Epiq Discovery SaaS platform can provide some insight into their general pricing approach. For example:
- The Epiq Discovery Core SaaS Subscription for 1TB costs $45,000 for a 12-month contract.
- Additional usage is charged at $6.00 per gigabyte per month.
General Pricing Trends in eDiscovery
From the eDiscovery pricing overview, we can see general trends in pricing for eDiscovery services, though these are not specific to Epiq Analytics:
- Processing costs for electronically stored information can range from less than $100 per GB to more than $150 per GB, depending on the volume.
- Hosting costs for electronically stored information vary, with per GB per month costs ranging from less than $10 to more than $20, and additional costs for analytics.
Epiq Access and AI Advisory
Epiq Access is free for new and existing clients and provides user-friendly efficiencies and insights, but it does not include detailed pricing for analytics or AI-driven tools. The Epiq AI Advisory services focus on strategy and implementation but do not provide explicit pricing details.
Conclusion
Given the lack of specific pricing information for Epiq Analytics on the provided sources, it is not possible to outline the exact pricing structure, different tiers, or features available in each plan. For accurate and detailed pricing, it would be best to contact Epiq Global directly or consult their sales team.

Epiq Analytics - Integration and Compatibility
Epiq Analytics Overview
Epiq Analytics, as part of the Epiq Service Cloud and other Epiq solutions, demonstrates strong integration and compatibility across various platforms and devices, which is crucial for its effectiveness in the legal industry.Integration with Other Tools
Epiq Analytics integrates seamlessly with a range of tools and applications, particularly those within the Epiq ecosystem. For instance, Epiq Access allows users to access multiple applications, reports, and work requests from a single login, streamlining workflows and enhancing efficiency. This platform leverages Microsoft’s Power BI for business intelligence and analytics, ensuring that data is easily accessible and interpretable.Compatibility with ERP Systems
Epiq’s solutions also integrate well with over 80 different ERP systems, including SAP, Oracle, and Great Plains. This integration enables the consolidation of fragmented spend data, simplifies spend management, and enhances financial decisions. The platform supports various data formats and versions, making it flexible and adaptable to different ERP environments.AI and Cloud Integration
The Epiq AI Advisory services further emphasize integration by co-innovating with cloud and AI leaders such as AWS and Microsoft. This collaboration ensures that AI applications can be launched from a single console, making it easy for legal teams to adopt and use these tools securely within a private cloud environment.Security and Compliance
Epiq’s analytics platform is designed with security and compliance in mind, meeting the legal industry’s standards for data security. This ensures that all integrations and data exchanges are secure and compliant, safeguarding legal operations.Device and Platform Compatibility
While specific details on device compatibility are not extensively outlined, the cloud-based nature of Epiq’s solutions suggests that they can be accessed from a variety of devices, including desktops, laptops, and tablets, as long as they have a stable internet connection. The use of modern business intelligence tools like Power BI also indicates a user-friendly interface that can be accessed through different devices.Conclusion
In summary, Epiq Analytics integrates well with various tools, ERP systems, and AI platforms, ensuring a seamless and secure experience across different devices and platforms. This integration is key to providing actionable insights and streamlining legal operations.
Epiq Analytics - Customer Support and Resources
Customer Support Options for AI-Driven Legal Tools
Dedicated Project Management
For clients using Epiq’s AI-driven legal tools, each case or project is assigned a dedicated team. This team oversees and coordinates all aspects of the project, ensuring thorough monitoring and budget tracking. Project managers provide regular case activity reports and status updates to keep all parties informed.Integrated Support Platform
Epiq Connect is a service management platform that allows clients and Epiq services teams to submit and track requests for contracted services. This platform provides valuable operational insights, real-time data, and historical statistics on daily operations, SLAs, and trends. It helps in managing various services efficiently, including document processing, facilities management, and technology services.AI Advisory and Support
Epiq offers AI advisory services that include defining, deploying, and supporting AI strategies. Their AI solutions span across various legal use cases such as eDiscovery, contract lifecycle management, legal operations, and more. Clients can leverage AI to work faster and more accurately, with support from Epiq’s AI consulting and capabilities.Onsite Litigation Support
For litigation-specific needs, Epiq provides onsite litigation support services. These services include large-scale electronic processing, document imaging, coding, project management, forensics, and data acquisition. Epiq’s national network of off-site facilities can also provide additional resources when needed, ensuring responsive and reliable support.Expert Consultation
Epiq offers free consultations for clients to understand how their services can add value. Whether it’s for AI applications, litigation support, or other business transformation solutions, clients can contact Epiq’s subject-matter experts to get personalized advice and guidance.Technology and Workflow Integration
Epiq’s services include the integration of technology platforms and workflow optimization. This ensures that clients can use AI applications seamlessly from a single console, making it easy for legal teams to learn and use these tools effectively.Conclusion
By leveraging these support options and resources, clients can ensure they receive the highest quality, accuracy, and speed in their legal operations.
Epiq Analytics - Pros and Cons
Advantages of Epiq Reporting and Analytics
Epiq Reporting and Analytics offers several significant advantages, particularly in the context of legal and business operations:Comprehensive Operational View
Epiq’s reporting and analytics tool provides a 360° view of your operations, enabling you to gain a complete and integrated insight into your business processes.Employee Utilization
The tool helps you understand employee utilization trends, allowing for more efficient resource allocation and better management of operational needs.Administrative Oversight
It offers administrative oversight into service volumes, highlighting areas where efficiencies can be improved. This helps in optimizing service delivery and identifying opportunities for cost savings.Data-Driven Insights
Epiq provides monthly, quarterly, and annual reports that focus on service delivery performance, industry trends, and organizational trends. These reports include recommendations for solution evolution, helping you make informed business decisions based on data-driven insights.Real-Time Risk Management
Although the specific product mentioned in the context of Epiq Reporting and Analytics does not include real-time risk management, Epiq’s broader portfolio includes tools like Regulatory Risk Insights, which use AI to identify and flag regulatory risks in real-time. This can be seen as an extension of their analytical capabilities.Disadvantages
While Epiq Reporting and Analytics offers significant benefits, there are some broader organizational issues and limitations to consider:Organizational Culture and Management
Reviews from employees suggest that Epiq, as a company, may have issues with management favoritism, unfair practices, and poor work-life balance. These cultural and management issues could impact the effectiveness and adoption of their tools within an organization.Training and Development
Some employees have noted that training and development opportunities are not well organized for every position, which could affect how effectively users can utilize Epiq’s reporting and analytics tools.Job Security and Advancement
There are concerns about job security and limited opportunities for advancement within the company, which might influence the long-term commitment and expertise of the team supporting these tools.Limitations in Available Information
The provided sources primarily focus on the capabilities and benefits of Epiq’s reporting and analytics tools without delving into specific technical limitations or user experience issues related to these tools. Therefore, any potential technical drawbacks or user-specific challenges are not explicitly mentioned in the available information. In summary, while Epiq Reporting and Analytics offers comprehensive operational insights and data-driven decision-making capabilities, the broader organizational context, including management practices and employee development, may impact the overall user experience and effectiveness of these tools.
Epiq Analytics - Comparison with Competitors
Unique Features of Epiq AI Discovery Assistant
- Automated Document Review: Epiq AI Discovery Assistant can automate more than 80% of traditional e-discovery processes and complete reviews up to 90% faster than traditional methods. It can analyze up to 500,000 documents per hour, making it highly efficient.
- Contextual Analysis: Unlike other tools that review documents in isolation, Epiq’s platform analyzes documents within the context of an entire matter, which helps in identifying important facts or evidence that might be overlooked.
- Agentic Approach: The platform uses multiple specialized AI models automatically selected for specific tasks, creating hundreds of prompts and models to classify documents across various parameters simultaneously.
- Collaborative Services: Epiq offers review services where corporate legal departments and law firms can collaborate with Epiq AI consultants and review managers to expedite and validate review results.
Potential Alternatives
Lexis AI (LexisNexis)
- Legal Research and Document Drafting: Lexis AI combines a vast legal database with advanced AI functionality, offering tools like Brief Analysis and Judicial Analytics. It also includes an AI-powered document drafting assistant, which helps ensure compliance with jurisdiction-specific requirements.
- Difference: While Lexis AI is strong in legal research and document drafting, it does not focus as heavily on the automated e-discovery process as Epiq AI Discovery Assistant does.
Harvey AI
- Contract Analysis and Legal Research: Harvey AI is specialized in contract analysis, due diligence, and legal research across multiple jurisdictions. It can review hundreds of contracts simultaneously and extract key provisions, risks, and obligations with high accuracy.
- Difference: Harvey AI is more focused on contract analysis and legal research rather than e-discovery, although it does offer predictive abilities and collaborative features.
CS Disco
- Comprehensive eDiscovery Solution: CS Disco is known for its lightning-fast legal data processing and visual analytics that transform complex data into intuitive graphs and charts. It supports cross-border cases and is efficient in sorting through routine tasks and pinpointing key evidence.
- Difference: While CS Disco is a comprehensive eDiscovery solution, it does not have the same level of contextual analysis or the agentic approach that Epiq AI Discovery Assistant offers.
NexLaw
- Litigation Support: NexLaw’s AI Trial Copilot assists attorneys during trials by quickly pulling up relevant case law, providing guidance on procedures, and suggesting possible objections. It also includes features for document organization and analyzing past case data to estimate likely outcomes.
- Difference: NexLaw is more focused on litigation support and trial preparation rather than the automated e-discovery process.
Epiq AI Labs
- Research and Development: The formation of Epiq AI Labs, led by AI experts Igor Labutov and Bishan Yang, focuses on developing foundational technologies for legal AI applications. This includes a partnership with Cornell University, indicating a strong commitment to advancing AI in legal contexts.
- Difference: This research initiative sets Epiq apart from competitors by ensuring continuous innovation and improvement in AI technologies specifically for legal applications.
Conclusion
In summary, while other AI-driven legal tools offer significant benefits in areas like legal research, contract analysis, and litigation support, Epiq AI Discovery Assistant stands out for its advanced e-discovery capabilities, contextual analysis, and automated review processes. The formation of Epiq AI Labs further solidifies Epiq’s position as a leader in innovative legal AI solutions.
Epiq Analytics - Frequently Asked Questions
Frequently Asked Questions about Epiq Analytics and AI-Driven Legal Tools
Q: What is Epiq Service Cloud, and how does it integrate AI for legal solutions?
Epiq Service Cloud is a cloud-native platform that integrates AI services and applications directly into its ecosystem. This platform enables legal departments and law firms to accelerate innovation by building, adopting, and nurturing AI model libraries and data sets specific to legal and compliance use cases. It leverages Microsoft Azure and includes features like data security, data management, and access control.Q: How does Epiq AI improve the speed and accuracy of legal work?
Epiq AI significantly enhances the speed and accuracy of legal work through various applications. For instance, the Epiq AI Discovery Assistant can automate more than 80% of traditional review processes and complete reviews up to 90% faster than traditional technology-assisted review (TAR) or linear review methods. Additionally, AI-powered tools like text summarization, sentiment analysis, and image narration help legal professionals quickly locate and communicate key findings.Q: What are the key features of the Epiq AI Discovery Assistant?
The Epiq AI Discovery Assistant is an AI-powered platform that automates significant portions of the document review process. It uses multiple specialized AI models to classify documents across various parameters simultaneously, analyzing documents within the context of an entire matter rather than in isolation. This approach allows for the analysis of up to 500,000 documents per hour and ensures more accurate and efficient review processes.Q: How does Epiq AI support legal research and contract lifecycle management?
Epiq AI supports legal research by scaling teams with subject matter experts and the application of legal technology, AI, and analytics, helping meet delivery timelines and improve quality. For contract lifecycle management, Epiq AI streamlines processes, reduces risks, and improves contracting efficiency and accuracy through automated and AI-enabled workflows.Q: What is the role of Epiq AI Labs in advancing legal AI technologies?
Epiq AI Labs is a research initiative focused on developing foundational technologies for legal AI applications. Led by AI experts Igor Labutov and Bishan Yang, the lab collaborates with institutions like Cornell University to innovate and advance AI technologies specifically for legal use cases. This includes developing new AI models and improving existing ones to better serve legal professionals.Q: How does Epiq Access enhance legal operations management?
Epiq Access is a platform that simplifies legal operations management by allowing team members to log in once to access all their applications, reports, work requests, and more. It provides user-friendly efficiencies, intuitive and interactive dashboards, and the ability to submit and track work requests, ensuring a streamlined process and better visibility into eDiscovery workflows.Q: What kind of security and access control features does Epiq Service Cloud offer?
The Epiq Service Cloud includes robust security and access control features. It integrates with organizations’ IT infrastructure, supports multi-factor authentication, and allows system administrators to control user access to projects. This ensures that data and applications are secure and compliant with organizational policies.Q: How can legal professionals use Epiq AI for deposition and trial preparation?
Epiq AI helps legal professionals develop stronger case strategies faster by providing an improved understanding of key evidence and matter data. Through AI-powered tools, they can analyze large volumes of data quickly, identify relevant information, and prepare for depositions and trials more efficiently.Q: What kind of consulting and advisory services does Epiq offer for AI adoption?
Epiq provides consulting and advisory services to ensure that legal departments and law firms use AI effectively, responsibly, ethically, and in a compliant and secure manner. This includes custom Copilot development, where legal AI assistants are built with secure retrieval and augmented generation capabilities to handle specialized workflows.Q: How does Epiq AI support data-driven decision-making in legal operations?
Epiq AI enables data-driven decision-making through advanced analytics and reporting capabilities. The platform provides financial and operational insights, such as spend history and processing volumes, using Microsoft’s Power BI platform. This helps legal teams make informed decisions about legal spend and performance management.
Epiq Analytics - Conclusion and Recommendation
Final Assessment of Epiq Analytics in the Legal Tools AI-Driven Product Category
Epiq Analytics, integrated within the Epiq Service Cloud, offers a comprehensive suite of AI-driven solutions that significantly enhance the efficiency, accuracy, and decision-making capabilities of legal departments and law firms.Key Benefits and Features
Data Security and Management
Epiq Analytics ensures data security, data management, and access control, providing a secure environment for legal professionals to work with sensitive data.
AI-Enabled Analytics
The platform leverages Microsoft AI capabilities and Azure OpenAI Service to provide advanced analytics, including AI text summarization, which reduces the time spent on analyzing large volumes of text from hours to minutes.
Legal Performance Management
Epiq’s ‘Metrics That Matter’ solution offers a wide range of Key Performance Indicators (KPIs) aligned with organizational objectives, enabling legal teams to gain real-time insights and make informed decisions. This solution also includes proprietary Natural Language Processing (NLP) models to classify data and eliminate data silos.
AI Advisory and Consulting
Epiq provides expert consulting and advisory services to help legal departments and law firms implement AI effectively, responsibly, and ethically. This includes AI strategy development, change management, and ensuring compliance with regulatory requirements.
Custom AI Models and Copilots
The platform allows clients to develop custom AI models and Copilots, which are AI assistants tuned to handle specific legal workflows, such as those for General Counsel, Heads of Legal Operations, and Law Firm Partners.
Who Would Benefit Most
Epiq Analytics is particularly beneficial for:Large Corporate Legal Departments
These departments can leverage the extensive KPI catalogue, advanced analytics, and AI-driven insights to manage legal spend, performance, and risk more effectively.
Law Firms
Firms can utilize Epiq’s AI solutions for eDiscovery, contract lifecycle management, and litigation support, which can significantly streamline their workflows and improve client service.
Legal Operations Teams
Teams responsible for managing legal processes can benefit from AI models that drive metrics, automate traditional review processes, and enhance knowledge management.
Overall Recommendation
Epiq Analytics is a highly recommended solution for legal professionals seeking to integrate AI into their workflows. Here’s why:Comprehensive Solution
It offers a wide range of AI-enabled applications and analytics that cover various legal use cases, from eDiscovery and contract management to legal research and spend analysis.
Security and Compliance
The platform ensures high levels of data security, privacy, and compliance, which are critical in the legal industry.
Expert Support
Epiq provides extensive consulting and advisory services, ensuring that clients can implement AI in a responsible and effective manner.
In summary, Epiq Analytics is a powerful tool that can significantly enhance the efficiency, accuracy, and decision-making capabilities of legal teams, making it an excellent choice for those looking to leverage AI in their legal operations.