Tidal Recommendations - Detailed Review

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Tidal Recommendations - Detailed Review Contents
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    Tidal Recommendations - Product Overview



    TIDAL’s Recommendation System

    TIDAL’s recommendation system is a key component of its music streaming platform, aimed at enhancing user engagement and discovery of new music.



    Primary Function

    The primary function of TIDAL’s recommendation system is to help users discover new and relevant music content. This is achieved through several APIs, including Similar Artists, Similar Albums, and Similar Tracks. These APIs leverage item-embedding machine learning models that learn from item co-occurrences in a large number of playlists, assuming that listeners often group related items together.



    Target Audience

    TIDAL’s recommendations are targeted at a diverse and music-loving audience, primarily consisting of millennials and Gen Z individuals who are tech-savvy and value high-quality music. This audience includes music enthusiasts, audiophiles, and fans of various genres such as pop, hip-hop, R&B, and electronic music. These users are willing to pay for premium music streaming services and appreciate exclusive content and high-fidelity audio.



    Key Features

    • Personalized Recommendations: TIDAL’s algorithms create personalized mixes based on users’ listening habits. For example, the “My Mix” feature curates songs that align with users’ recent listening patterns and saved collections, updating the mixes as the user’s listening habits change.
    • Similar Content APIs: The Similar Artists, Similar Albums, and Similar Tracks APIs allow users and external developers to access recommendations that surface similar music, enabling features like “Fans Also Like” and “Related Albums”.
    • High-Quality Audio: Recommendations are integrated into a platform that offers over 110 million tracks in lossless, HiRes FLAC, and Dolby Atmos quality, catering to audiophiles who prioritize sound quality.
    • Algorithmic Playlists: Features like “Track Radio Stations” use these recommendations to create algorithmic playlists that play similar tracks, enhancing the user’s music discovery experience.

    By leveraging these features, TIDAL’s recommendation system provides a seamless and personalized music experience, making it easier for users to find and enjoy new music that resonates with their tastes.

    Tidal Recommendations - User Interface and Experience



    User Interface and Experience

    The user interface and experience of Tidal’s recommendations are designed to be intuitive and user-friendly, leveraging AI-driven technologies to enhance music discovery.

    Interface Layout

    Tidal’s interface is structured to simplify user interaction. The desktop and smartphone apps feature a streamlined layout, with most content grouped under the ‘Home’ tab. This tab includes sections such as ‘Recently Played,’ ‘Recommended New Tracks,’ and ‘Suggested New Albums for you,’ which are all algorithm-led and based on the user’s listening habits.

    Ease of Use

    The service has made significant improvements in ease of use, particularly in discovering high-resolution (hi-res) content. Hi-res-specific playlists, such as ‘New Arrivals’ and ‘Essentials,’ are now more easily accessible. The ‘Home’ tab also features ‘Custom Mixes,’ which are genre-specific mixes curated based on the user’s listening habits. This makes it easier for users to find new music that aligns with their tastes after just a few weeks of listening and favoriting tracks.

    User Experience

    Tidal’s user experience is enhanced by its recommendation features. The “Fans Also Like” and “Related Albums” sections, powered by item-embedding machine learning models, help users discover new content. These models learn from item co-occurrences in playlists, ensuring that recommendations are relevant and accurate. Features like “Track Radio Stations” surface similar tracks, providing an uninterrupted stream of music based on the user’s preferences.

    Navigation and Features

    While Tidal’s design is generally user-friendly, there are some usability issues. For example, the search bar can be hard to find, tucked away in the top right corner, and some users may find the Play button and Add to Playlist icon confusing or hard to identify.

    Personalization

    Tidal’s daily discovery mixes are created using machine learning algorithms that analyze user interactions such as listening, favoriting, and adding tracks to playlists. These mixes are designed to be diverse and consistent, ensuring users get a new and engaging set of music each day. This personalization helps in keeping the user engaged and discovering new music that they might not have explored otherwise. Overall, Tidal’s user interface and experience are focused on making music discovery easy and enjoyable, with a clean and intuitive layout that leverages advanced AI-driven recommendation systems. However, there are some minor usability issues that users may encounter.

    Tidal Recommendations - Key Features and Functionality



    Tidal’s AI-Driven Music Recommendation Features

    Tidal’s music recommendation features, driven by AI and machine learning, offer several key functionalities that enhance user engagement and music discovery.

    Similar Artists, Albums, and Tracks APIs

    Tidal uses item-embedding machine learning models to recommend similar artists, albums, and tracks. These models learn from item co-occurrences in a large number of playlists, assuming that listeners often group related items together. This approach allows Tidal to precompute recommendations using Approximate Nearest Neighbor (ANN) search algorithms, which are then stored in a key-value storage for fast and accurate retrieval.

    Fans Also Like and Related Albums

    These AI-driven models power features like “Fans Also Like” and “Related Albums,” helping users discover new content based on their listening habits and preferences. These features are integral to the user experience, making it easier for users to find music that aligns with their tastes.

    Track Radio Stations

    Tidal’s algorithmic playlists, such as “Track Radio Stations,” surface similar tracks to the ones users are listening to. This feature is powered by the same machine learning models that analyze user interactions and playlist data to provide a continuous stream of relevant music.

    Daily Discovery Mixes

    Tidal utilizes machine learning to curate daily discovery mixes. This process involves creating sequences of a user’s previous interactions (like listening, favoriting, and adding to playlists), scoring each track based on these interactions, and then diversifying the recommendations to ensure a diverse set of tracks. The mixes are designed to be consistent day-to-day, spreading known artists and new discoveries across the week. These mixes are processed and stored on AWS S3 and served through AWS DynamoDB.

    User Interaction Analysis

    The AI models used by Tidal analyze various user interactions, including listening history, favoriting tracks, and adding tracks to playlists. These interactions are scored, with explicit signals like favoriting given higher scores than implicit ones like mere listening. This analysis helps in ranking tracks and creating personalized recommendations.

    Integration with Other Services

    Tidal’s recommendation engine also integrates with other services, such as the DJ software djay. Features like “Match A/V” and “Automix A/V” use Tidal’s recommendation engine to suggest tracks and videos that mix well with what the DJ is currently playing, allowing for real-time mixing and discovery of new music.

    Benefits



    Personalized Recommendations

    Tidal’s AI-driven recommendations provide users with music that is highly relevant to their listening habits, enhancing their music discovery experience.

    Fast and Accurate

    The use of ANN search algorithms and key-value storage ensures that recommendations are delivered quickly and accurately.

    Diverse Discovery

    The diversification of recommendations helps users discover a wide range of music, including new artists and genres.

    Seamless Integration

    Integration with other services like djay allows for a seamless and immersive experience, especially for DJs and music enthusiasts. Overall, Tidal’s recommendation features are built on sophisticated machine learning models that analyze user behavior and playlist data to provide highly personalized and engaging music experiences.

    Tidal Recommendations - Performance and Accuracy



    When Evaluating Tidal’s Music Recommendations



    Recommendation Algorithms

    Tidal’s recommendation system is powered by item-embedding machine learning models. These models learn from item co-occurrences in a large number of playlists, based on the assumption that listeners often group related items together in playlists. This approach allows Tidal to generate accurate recommendations by using Approximate Nearest Neighbor (ANN) search algorithms and storing these recommendations in a key-value storage for fast retrieval.

    Features and Accuracy

    The recommendations are integrated into various in-app features such as “Fans Also Like,” “Related Albums,” and algorithmic playlists like “Track Radio Stations.” These features help users discover new content that is similar to what they already enjoy. The accuracy of these recommendations improves as the database grows and more user interactions are analyzed.

    User Experience

    Users have reported positive experiences with Tidal’s recommendations. After just a few weeks of listening and favoriting tracks, users start receiving worthwhile and relevant recommendations. The interface is user-friendly, with features like ‘Recommended New Tracks’ and ‘Suggested New Albums for you’ that guide users to new releases based on their listening habits.

    Limitations and Areas for Improvement

    While Tidal’s recommendation system is effective, there are some areas where it could be improved. For instance, the initial setup and personalization may take some time to fully adapt to a user’s preferences. Additionally, the system relies heavily on playlist data and user interactions, which might not capture the full nuances of individual tastes, especially for users with very unique or niche preferences.

    Comparison with Other Services

    In comparison to other music streaming services like Spotify, Tidal’s recommendation system is similarly data-driven but may not be as extensively developed. Spotify, for example, uses a combination of collaborative filtering, natural language processing, and audio models to generate highly personalized playlists like “Discover Weekly” and “Release Radar.”

    Conclusion

    In summary, Tidal’s recommendation system performs well in terms of accuracy and user engagement, leveraging advanced machine learning models and user interaction data. However, there is always room for improvement, particularly in capturing the full spectrum of user preferences and potentially integrating more diverse data sources to enhance recommendation accuracy.

    Tidal Recommendations - Pricing and Plans



    Tidal Pricing Structure



    Individual Plan

    • Price: $10.99/month
    • Features:
      • Access to over 110 million tracks in lossless, HiRes FLAC, and Dolby Atmos.
      • Ad-free and offline listening.
      • Personalized mixes, editorial playlists, and Live sessions.
      • High-quality audio with Master Quality Authenticated (MQA) and Dolby Atmos tracks.


    Family Plan

    • Price: $16.99/month
    • Features:
      • Includes all the features of the Individual plan.
      • Supports up to 6 family members, each with their own individual account.
      • Clean playlists and curated content for kids.


    Student Plan

    • Price: $5.49/month
    • Features:
      • Eligible students save over 50% compared to the Individual plan.
      • Includes all the features of the Individual plan.
      • Curated study playlists.


    DJ Extension Add-on

    • Price: $9.00/month
    • Features:
      • Available as an add-on to any plan.
      • Provides stem separation and access to over 110 million songs through Tidal’s suite of DJ integrations.


    Free Trial Options

    • 30-Day Free Trial: New users can sign up for a 30-day free trial to access all the features of Tidal’s paid plans without any cost.
    • Partnership Offers: Tidal occasionally offers free trials through partnerships with companies like T-Mobile (3 months free) and BestBuy (varies), but these are subject to specific conditions and availability.


    Summary

    Tidal has streamlined its pricing into a single main plan, combining the previous HiFi and HiFi Plus tiers into one affordable option, making high-quality audio more accessible to a wider audience.

    Tidal Recommendations - Integration and Compatibility



    Tidal Recommendations

    Tidal’s recommendation system is powered by advanced machine learning models, specifically item-embedding models that learn from user interactions and playlist data. These models enable features such as “Fans Also Like,” “Related Albums,” and “Track Radio Stations” that help users discover new music.

    Integration with Other Tools

    Tidal’s recommendation APIs are made available for external developers, allowing them to build personalized music experiences beyond the traditional Tidal app. This opens up opportunities for integrating Tidal’s recommendation systems into other music tech applications and platforms. For instance, developers can use these APIs to create music discovery platforms or enhance existing music streaming services with Tidal’s recommendation capabilities.

    Compatibility

    The recommendations provided by Tidal are accessible through the Tidal app on various platforms, including iOS, Android, desktop, and web applications. However, for these recommendations to be integrated into other tools like Roon, users may need to manually sync their Tidal library with the third-party application. For example, users can heart tracks or albums in Tidal and then sync their library in Roon to see the recommended content.

    Tidal Connect

    Tidal Connect is a feature that allows users to stream music directly from the Tidal servers to compatible audio devices over Wi-Fi, using the Tidal app as a controller.

    How it Works

    To use Tidal Connect, you need two Wi-Fi devices connected to the same network: one with the Tidal app (phone, tablet, or computer) and a Tidal Connect-enabled audio device. You select the device from the “Now Playing” screen in the Tidal app, and the music streams directly from Tidal’s servers to the chosen device.

    Compatibility Across Devices

    Tidal Connect supports a range of audio devices, including soundbars, music streamers, wireless speakers, and networked audio devices from brands like Naim, KEF, Cambridge Audio, Bluesound, Bang & Olufsen, and Yamaha. You can check the list of supported devices on Tidal’s website or through the Tidal app by ensuring both devices are on the same Wi-Fi network.

    Limitations

    Tidal Connect requires both the source device and the audio device to be on the same Wi-Fi network, meaning you cannot use it when away from home. Additionally, Tidal Connect does not support playing offline content, and it currently works on one device at a time, unlike some multiroom systems supported by Spotify Connect. In summary, Tidal’s recommendation features are integrated within the Tidal app and can be extended to other platforms through APIs, while Tidal Connect provides a seamless way to stream high-quality music to compatible devices, ensuring optimal audio quality and convenience.

    Tidal Recommendations - Customer Support and Resources



    Contact Options



    Phone Support

    You can contact Tidal’s customer service team via phone at 4 640 630 0300. However, it’s important to note that the longest wait times are typically on Tuesdays, while the shortest wait times are on Sundays. Only about 17% of customers manage to speak with a real person.



    Email Support

    Tidal provides separate email addresses for different types of inquiries. For general customer service issues, you can email support@tidal.com. For media inquiries, use press@tidal.com, and for design-related questions, use design@tidal.com.



    Live Chat

    Tidal offers a 24/7 live chat option. To access it, go to the “Get Started” section on the website, click on “Get Support,” and then click the bubble button in the lower right corner to enter your question.



    Social Media Support

    You can also reach out to Tidal’s support team on the X social media platform (@TIDALSupport) from 6 AM to 9 PM ET, 7 days a week.



    Additional Resources



    Support Center

    Tidal has a comprehensive support center where you can find answers to frequently asked questions, guides, and troubleshooting tips. This includes sections on managing your account, billing, and technical assistance.



    Help Center Articles

    The support center includes detailed articles on various topics such as password reset, account management, and troubleshooting common issues like app errors or audio quality problems.



    Virtual Assistant

    Tidal’s virtual assistant is available 24/7 to help with your queries. You can access this through the live chat option on the website.



    Artist Resources

    For artists, Tidal provides a dedicated section called TIDAL Artist Home, which offers valuable resources and tools to help manage their music careers on the platform. This includes tools for tracking royalties, managing songwriting credits, and ensuring proper recognition for their work.



    Specific Issues and Solutions



    Account and Subscription Issues

    If you have problems with your account, such as login issues, subscription updates, or billing questions, you can use the phone, email, or live chat support options. The support center also has detailed guides on how to manage these aspects of your account.



    Technical Assistance

    For technical issues like app errors or audio quality problems, the troubleshooting section of the support center is a good resource. You can also contact the support team via live chat or email for more personalized help.



    Refunds and Payments

    If you have issues with payments or need a refund, you should contact the customer service team via phone or email. Be prepared to provide identifying information to facilitate the process.

    By utilizing these support options and resources, users can effectively manage their Tidal accounts and resolve any issues that may arise.

    Tidal Recommendations - Pros and Cons



    When Considering Tidal as a Music Streaming Platform



    Advantages

    • High-Quality Audio: Tidal stands out for its exceptional sound quality, offering over 110 million tracks in lossless, HiRes FLAC, and Dolby Atmos. This ensures that the music is delivered exactly as the artist intended.
    • Artist-Curated Playlists: Tidal features playlists curated by real artists, such as Coldplay, Arcade Fire, and Thomas Rhett. These playlists provide a unique way for users to discover new music and explore the influences behind their favorite artists.
    • Artist-Focused: Tidal emphasizes the artist-listener relationship, empowering artists to create and deliver their art as intended. This includes features like TIDAL Rising, which helps listeners find emerging artists.
    • Ad-Free and Offline Listening: Tidal offers ad-free listening and the ability to download music for offline playback, enhancing the user experience.
    • Exclusive Content: Users can access exclusive and early-release video content, as well as live sessions and editorial playlists, which can be a significant draw for music enthusiasts.


    Disadvantages

    • Cost: Tidal is more expensive than some other streaming services, with the HiFi tier costing $19.99 USD/month. There is no free tier available, which may be a barrier for some users.
    • Limited Library for Niche Music: While Tidal has a large library, it skews heavily towards newer mainstream and radio-friendly acts. This can make it difficult for fans of underground or older music to find what they are looking for.
    • Fewer Social Features: Unlike Spotify, Tidal lacks native social features such as the ability to see friends’ playlists or activity. This can be a drawback for users who enjoy discovering music through their social network.
    • No Podcasts: Tidal does not offer podcasts, which might be a significant omission for users who rely on streaming services for both music and podcasts.
    • Playlist Recommendations: While Tidal’s algorithm generates good playlist recommendations, they do not update as frequently as those on Spotify, and there are fewer themed playlists available.


    Conclusion

    Overall, Tidal is a strong choice for those who prioritize high-quality audio, exclusive content, and a strong artist-listener connection, but it may not be the best fit for users looking for social features, podcasts, or a more extensive library of niche music.

    Tidal Recommendations - Comparison with Competitors



    When Comparing Tidal’s Recommendations

    When comparing Tidal’s recommendations in the music streaming category, it’s clear that Tidal stands out in several key areas, but it also has some competitors that offer unique features of their own.



    Sound Quality and Audio Features

    Tidal is renowned for its high audio quality, offering options like FLAC and HiRes audio, which are particularly appealing to audiophiles. Its lowest quality setting matches Spotify’s highest at 320kbps, and it goes up to HiRes FLAC files with bitrates significantly higher than what Spotify offers.



    Music Discovery

    Tidal’s music discovery features are highly personalized. It offers “My Mix” and “Daily Discovery” playlists that update quickly based on your listening habits. The “Tidal Rising” program is another standout, highlighting emerging artists and providing a platform for new talent to gain visibility. Additionally, Tidal’s “My New Arrivals” playlist includes releases from your favorite artists, producers, and writers, making it easier to discover new music.



    User Interface and Customization

    While Tidal’s interface is clean and less cluttered than some of its competitors, it offers more customization options. For example, Tidal allows for better control over sound profiles with features like Exclusive Mode and Sony 360 Reality Audio, which are particularly beneficial for those with high-quality headphones or sound systems.



    Unique Features

    • Tidal Live: This feature allows users to join or share live music sessions, enhancing the real-time music listening experience.
    • Tidal Originals: Tidal offers exclusive content such as documentaries, interviews, and events that bring artists and fans together.
    • Tidal for DJs: This feature is compatible with various DJ software and hardware, making it a valuable tool for both novice and veteran DJs.


    Alternatives



    Spotify

    Spotify is a strong competitor in terms of music discovery and social features. It offers a wide range of playlists, including algorithm-driven playlists like “Discover Weekly” and “Release Radar,” as well as social features like Spotify Connect and collaborative playlists. While Spotify’s audio quality is not as high as Tidal’s, it is still a popular choice for its extensive music library and user-friendly interface.



    Apple Music

    Apple Music is another significant player in the market. It offers high-fidelity options, though not as extensive as Tidal’s. Apple Music’s “New Music Mix” and “Stations” provide personalized music recommendations, but Tidal’s focus on emerging artists and higher audio quality sets it apart. Apple Music, however, integrates seamlessly with Apple devices and offers a clean, familiar user interface.



    Conclusion

    Tidal’s recommendations and features are particularly appealing to those who prioritize high audio quality and discovering new music, especially emerging artists. While Spotify and Apple Music offer strong alternatives with their own unique features, Tidal’s focus on audiophile-grade sound and personalized music discovery makes it a standout in the music streaming category. If you value the best possible sound quality and are interested in supporting new artists, Tidal is an excellent choice. However, if you prefer a broader range of playlists, social features, and seamless integration with other devices, Spotify or Apple Music might be more suitable.

    Tidal Recommendations - Frequently Asked Questions



    Frequently Asked Questions about Tidal’s Recommendations



    What types of recommendations does Tidal offer?

    Tidal offers several types of recommendations to enhance the user experience. These include personalized playlists, such as “My Mix,” which are curated based on the user’s listening habits and preferences. Additionally, Tidal provides “Fans Also Like” and “Related Albums” recommendations, powered by item-embedding machine learning models that learn from user interactions and playlist co-occurrences.

    How are Tidal’s recommendations generated?

    Tidal’s recommendations are generated using advanced machine learning models, specifically item-embedding models. These models learn from the co-occurrences of items in a large number of playlists, assuming that listeners often group related items together. The recommendations are precomputed using Approximate Nearest Neighbor (ANN) search algorithms and stored in a key-value storage for fast and accurate retrieval.

    Can I access Tidal’s recommendations through APIs?

    Yes, Tidal provides recommendation APIs that external developers can use to leverage their recommender systems. These APIs include endpoints for “Similar Artists,” “Similar Albums,” and “Similar Tracks,” which can be used to build personalized music experiences beyond traditional music streaming apps.

    How do Tidal’s recommendations adapt to my listening habits?

    Tidal’s recommendations adapt to your unique tastes and listening preferences. The new Home experience in the Tidal app features a personalized layout where sections of the Home page adjust based on your musical tastes and interests. This ensures that you have easy access to your favorite playlists, albums, and mixes.

    Are Tidal’s recommendations available on all devices?

    Yes, Tidal’s recommendations are available on various devices. You can access personalized playlists and recommendations on mobile devices, tablets, and computers. The new Home experience, which includes these personalized features, is currently available on mobile devices and will be rolled out to desktop apps and web players in the future.

    Can I influence the recommendations by interacting with the platform?

    Yes, your interactions with the platform influence the recommendations. Tidal’s algorithms analyze your listening habits, including the tracks you play, the playlists you create, and the artists you follow. This data helps in generating more relevant and personalized recommendations over time.

    Are there any specific features for discovering new music?

    Tidal offers several features to help you discover new music. For example, “Track Radio Stations” surface similar tracks based on the songs you listen to, and “Fans Also Like” suggests artists and albums that fans of your favorite artists also enjoy. These features are designed to make it easier for you to find new and relevant content.

    How often are Tidal’s recommendations updated?

    Tidal’s recommendations are continuously updated based on your listening habits and interactions with the platform. The use of machine learning models ensures that the recommendations remain current and relevant, reflecting any changes in your musical preferences over time.

    Can I customize or change the recommendations in any way?

    While you cannot directly customize the recommendations, your interactions with the platform (such as playing, liking, or following certain tracks or artists) indirectly influence the recommendations. The more you use the platform, the more personalized the recommendations will become.

    Are Tidal’s recommendations available in offline mode?

    Tidal’s recommendations are primarily generated and updated when you are online. However, you can still access your personalized playlists and mixes in offline mode, although the recommendations themselves may not be updated until you are back online.

    How do Tidal’s recommendations compare to other music streaming services?

    Tidal’s recommendations are powered by advanced machine learning models that focus on item co-occurrences in playlists, which is a unique approach. This, combined with Tidal’s high-quality audio and exclusive content, makes its recommendation system particularly appealing to users who value both sound quality and personalized music experiences.

    Tidal Recommendations - Conclusion and Recommendation



    Final Assessment of Tidal Recommendations

    Tidal’s recommendation system, powered by its Music Recommender APIs, is a significant asset in the music streaming industry, particularly for those seeking high-quality audio and personalized music experiences.

    Key Features and Benefits



    Personalized Recommendations

    Tidal’s system uses item-embedding machine learning models to generate recommendations based on user interactions and playlist co-occurrences. This results in features like “Fans Also Like,” “Related Albums,” and algorithmic playlists such as “Track Radio Stations.”



    High-Quality Audio

    Tidal stands out for its extensive catalog of hi-fi and master-quality tracks, making it a go-to platform for audiophiles. The service includes support for 360 Reality Audio and Dolby Atmos, enhancing the listening experience.



    User Interface

    The platform boasts an elegant and efficient user interface, making it easy to explore and discover new content. The “Explore” tab and features like “My Mix” and “My Daily Discovery” are particularly praised for their simplicity and relevance.



    Exclusive Content

    Tidal offers a wealth of exclusive content, including early releases, artist interviews, live sessions, and behind-the-scenes footage, which can make the subscription feel like a VIP pass to the music world.



    Who Would Benefit Most



    Audiophiles

    Those who prioritize sound quality will find Tidal’s master-quality streaming and high-resolution audio formats highly appealing. The service caters specifically to this demographic with its lossless audio capabilities and support for high-end audio equipment.



    Music Enthusiasts

    Users looking to discover new artists, albums, and tracks will benefit from Tidal’s algorithm-generated recommendations and curated playlists. The platform’s ability to surface similar tracks and albums based on user listening habits is particularly useful.



    Developers

    External developers can leverage Tidal’s Recommendation APIs to build their own music recommendation engines or music discovery platforms, offering a powerful tool for crafting personalized music experiences.



    Overall Recommendation

    Tidal is an excellent choice for anyone seeking a high-quality music streaming experience with personalized recommendations. Its strong focus on audio quality, coupled with its effective recommendation algorithms, makes it a standout in the market. While it may not match other services in terms of podcast and audiobook offerings, its strengths in music curation and exclusive content make it a valuable subscription for music lovers.

    If you are an audiophile or someone who values discovering new music through sophisticated recommendations, Tidal is definitely worth considering. The recent simplification of its subscription plans and the inclusion of new features like universal sharing links further enhance its appeal.

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