Auvik - Detailed Review

Networking Tools

Auvik - Detailed Review Contents
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    Auvik - Product Overview



    Overview of Auvik

    Auvik is a comprehensive network management software that simplifies the task of overseeing and optimizing network infrastructure. Here’s a brief overview of its primary function, target audience, and key features:

    Primary Function

    Auvik is a network management tool that centralizes the monitoring, analysis, and administration of an organization’s entire network ecosystem into one unified platform. It automates many tedious network administration tasks, providing visibility and control over distributed infrastructure.

    Target Audience

    Auvik is primarily aimed at IT professionals, managed service providers (MSPs), and businesses of various sizes. The majority of its customers are from the United States, with a significant presence in Canada and Australia. The customer base spans companies with 20-49 employees, 100-249 employees, and 500-999 employees.

    Key Features



    Network Visibility

    Auvik offers a comprehensive view of your network, including all connected devices and their configurations. It automatically maps your network topology, providing a clear visual representation of how different components are interconnected.

    Real-time Monitoring

    The software continuously monitors the network for performance, bandwidth usage, and potential issues. It sends alerts and notifications to keep you informed about network anomalies, allowing proactive problem-solving.

    Configuration Management

    Auvik maintains a detailed history of device configurations, simplifying the process of identifying and resolving configuration-related problems.

    Automated Network Mapping

    Auvik creates dynamic and up-to-date network maps using protocols like CDP, LLDP, and forwarding tables. This helps in understanding the network layout and connections in real-time.

    Security Assessment

    The software helps identify security vulnerabilities and potential threats within the network, enabling prompt corrective actions.

    Traffic Analysis

    Auvik provides in-depth traffic analysis to understand how data flows through the network and identify potential bottlenecks.

    Remote Access

    With Auvik, you can manage your network remotely, making it easier to troubleshoot issues and perform maintenance tasks from anywhere.

    Inventory & Documentation

    Auvik automates network discovery and inventory, capturing full details for every device on the network, including make, model, serial number, and IP address. It also tracks hardware lifecycle data to identify devices that need upgrades or replacements.

    Integrations

    Auvik supports integrations with various tools and platforms, such as ConnectWise, Delcom Group, and N-able, to enhance its functionality and support a wide range of network devices from over 700 vendors.

    Conclusion

    Overall, Auvik streamlines network management by providing complete visibility, efficient troubleshooting, and centralized control, making it an essential tool for IT teams and MSPs.

    Auvik - User Interface and Experience



    User Interface of Auvik

    The user interface of Auvik, a network management software, is designed to be user-friendly and intuitive, making it accessible to a wide range of IT professionals.

    Ease of Use

    Auvik is praised for its simplicity and ease of use. Users often commend the platform for its straightforward setup process and user-friendly interface. For instance, Mike D., a Tier 2 Support Tech, noted that “anybody with just a general IT background would be able to use it without a problem,” highlighting the quick learning curve and simplicity of the monitoring and management functions.

    User Interface

    The interface provides a clear and comprehensive view of the network. Auvik’s automated network discovery and mapping feature visualizes devices, traffic, and connections, allowing users to track traffic flow between devices easily. This visualization is facilitated through interactive maps, which enable quick issue investigation with just one click.

    Real-Time Monitoring

    The platform offers real-time, comprehensive network monitoring. Users can instantly pinpoint performance issues with real-time bandwidth monitoring and view active alerts and device status for fast identification and resolution. This real-time monitoring helps in quick issue detection and resolution.

    Customization and Control

    Auvik allows for granular permission levels for each dashboard, enabling efficient user access management. Users can create unlimited user accounts and organize them by team, client, location, or role, and control access to sites, devices, and data based on user roles. This ensures that the right people have the right access, enhancing security and accountability.

    Integration and Compatibility

    The software integrates seamlessly with popular IT service management, monitoring, and reporting platforms. This compatibility, along with pre-built integrations, APIs, and webhooks, makes it easy to embed Auvik’s network insights into existing tools without disrupting workflows.

    Additional Features

    Auvik also offers features like centralized Syslog data access, which allows users to search, filter, and export logs for easy analysis and reporting. The platform includes an in-app terminal for secure access to Telnet or SSH-enabled devices and a remote browser to log into any device’s web interface directly from the Auvik dashboard. These features enhance the overall user experience by providing comprehensive network visibility and control.

    Overall User Experience

    Users appreciate the centralized and secure location of all network elements, making it easy to monitor and manage various network components such as routing, switches, logs, and remote management of servers. The platform’s ability to provide proactive network monitoring, troubleshooting, and configuration management contributes to a productive and efficient IT environment. However, some users have noted that the mobile web interface could be improved, suggesting the need for a companion app to enhance on-the-go management.

    Conclusion

    In summary, Auvik’s user interface is characterized by its simplicity, real-time monitoring capabilities, and extensive customization options, making it a valuable tool for IT teams to manage and monitor their networks efficiently.

    Auvik - Key Features and Functionality



    Auvik’s Network Management Software

    Auvik’s network management software is packed with a variety of features that simplify and automate network monitoring and management, making it an invaluable tool for IT teams and Managed Service Providers (MSPs). Here are the main features and how they work:



    Automated Network Discovery and Mapping

    Auvik automatically maps your entire network topology using discovery protocols. This feature visualizes devices, traffic, and connections, even across VLANs and subnets. It allows you to track traffic flow between devices and investigate issues with just a few clicks via interactive maps. This automation saves time and ensures your network documentation is always up-to-date.



    Network Monitoring

    Auvik provides real-time monitoring of your network, enabling you to pinpoint performance issues quickly. It offers real-time bandwidth monitoring, active alerts, and device status updates for fast identification and resolution of problems. The software also analyzes top applications, traffic flows, and geo data, giving you detailed insights into network activity.



    Configuration Management

    Auvik automates the backup and comparison of device configurations. It backs up device configurations every 60 seconds and logs changes, allowing for easy rollback if needed. User permissions restrict configuration changes to authorized admins, and the system provides a detailed configuration history for audits and compliance.



    Traffic Analysis

    Using its TrafficInsights feature, Auvik leverages real-time, machine-learning data to analyze traffic flow. This helps identify bandwidth-hogging devices, applications, and protocols. You can monitor traffic destination patterns on a world map to detect anomalies and make data-backed decisions on capacity planning and network security.



    Network Documentation

    Auvik automatically generates and maintains up-to-date network documentation. It discovers devices and captures key details such as serial numbers, firmware versions, and end-of-life status. The software also stores support contracts, end-user details, cabling information, and custom records, making it easier to manage software licenses and simplify audits and budgeting.



    Alerting and Notifications

    Auvik comes with over 50 pre-configured alerts tuned to industry best practices, ranging from informational to emergency alerts. You can customize these alerts and choose how often you receive notifications. The new alerting engine reduces alert noise, improving relevance and managing frequency to ensure you only receive necessary messages.



    Path Visualization with Northstar

    Northstar is a troubleshooting tool based on network path visualization. It enhances visibility by presenting a contextually relevant subset of network devices and connections from the network map. This allows you to focus on the path from a selected node to the Internet or other nodes, pinpointing issues more efficiently. Northstar works like a GPS, highlighting paths between devices and displaying health and performance metrics at each stop.



    ARM64 Collector

    Auvik introduced an ARM64 collection agent that can run natively on ARM64-based hardware, such as Raspberry Pi devices. This provides a flexible and affordable option for customers with diverse infrastructure needs, extending existing deployment options and optimizing costs while maintaining robust network monitoring capabilities.



    Integration Capabilities

    Auvik integrates with various tools and platforms, such as Datto Networking, to provide deeper visibility into access points and switches. These integrations use APIs to collect information not readily available through SNMP, enhancing the overall monitoring and management experience.



    AI and Machine Learning Integration

    While Auvik’s documentation does not explicitly detail AI integration, the TrafficInsights feature uses machine-learning data to analyze traffic flow. This suggests that Auvik leverages machine learning to identify patterns and anomalies in network traffic, helping in capacity planning and network security decisions.



    Conclusion

    In summary, Auvik’s network management software is designed to provide complete visibility and control over your network, automating many tedious tasks and offering powerful tools for monitoring, troubleshooting, and managing network infrastructure.

    Auvik - Performance and Accuracy



    Evaluating Auvik’s Network Management Software

    Evaluating the performance and accuracy of Auvik’s network management software provides a mixed picture, highlighting both its strengths and areas for improvement.



    Performance

    Auvik is praised for its comprehensive network performance management capabilities. Here are some key performance highlights:

    • Real-time Monitoring: Auvik offers real-time bandwidth monitoring, allowing users to instantly pinpoint performance issues and track top-consuming applications and users.
    • Automated Discovery and Mapping: The software automatically discovers all devices on the network, maps connections in real-time, and keeps documentation up-to-date, which significantly reduces manual effort.
    • Proactive Monitoring and Alerting: With over 50 pre-configured and custom alerts, Auvik enables proactive monitoring, helping users address issues before they are noticed by end-users.
    • Network Automation: Auvik’s automation tools configure, manage, and monitor networks automatically, using standardized protocols to interface with network devices, detect issues, and make configuration changes without human input.


    Accuracy

    While Auvik excels in many areas, there are some accuracy and reliability concerns:

    • Network Mapping Accuracy: Users have reported that the network maps can sometimes be confusing and inaccurate, particularly in large or complex networks. There have been issues with incorrect topology mapping, and devices may be misidentified or misplaced on the map.
    • VLAN and Subnet Tracking: Some users have experienced difficulties with Auvik correctly validating VLANs and subnets, leading to an inaccurate real-time picture of the network.
    • Device Identification: There have been instances where devices are misclassified (e.g., workstations identified as Wi-Fi access points), which can be challenging to correct.


    Limitations and Areas for Improvement

    Several areas have been identified where Auvik could improve:

    • Network Map Customization: Users have requested the ability to manually adjust the network map to correct inaccuracies and better reflect the actual network topology.
    • Integration and API Functionality: There is a need for better integration with other tools, such as PSA or RMM tools, and enhancements in API functionality to support more flexible and customized workflows.
    • Geographical Mapping: The inability to integrate network maps with geographical maps has been noted as a limitation, particularly for tracking issues in specific buildings or locations.
    • Alert Noise Reduction: While the new alerting engine offers customizable features, some users still experience alert noise, which can delay response times. Further refinement in alert customization is needed.
    • Training and Documentation: Users have suggested that the tutorials and online training could be more comprehensive to help new users get started more smoothly.


    Additional Features and Enhancements

    Recent updates to Auvik have introduced new features aimed at addressing some of these limitations:

    • Northstar: A new troubleshooting tool based on network path visualization, which enhances visibility and management across networks.
    • ARM64 Collector: This allows deployment on cost-effective ARM64 architected devices, providing more flexible and affordable monitoring options.
    • Customizable Alerting: The updated alerting engine offers more options for customizing alerts and notifications, helping to reduce noise and improve relevance.


    Conclusion

    In summary, while Auvik’s network management software is highly capable and automates many critical tasks, it faces some challenges related to the accuracy of network maps, device identification, and integration with other tools. Addressing these areas could further enhance its performance and user satisfaction.

    Auvik - Pricing and Plans



    Auvik Pricing Structure

    Auvik’s pricing structure is designed to be transparent, flexible, and user-centric, catering to the diverse needs of network management for businesses of all sizes. Here’s a detailed breakdown of their plans and features:

    Pricing Model

    Auvik charges based on the number of billable devices on your network. The pricing is per device, with a mandatory minimum of 5 devices, even if you have fewer than 5.

    Plans

    Auvik offers two main pricing tiers:

    Essentials Plan

    • Unlimited Users, Sites, and Endpoints: Supports unlimited users, network sites, and endpoints.
    • Automated Network Discovery, Mapping, & Inventory: Automatically discovers and maps network devices and maintains an up-to-date inventory.
    • Network Monitoring & Alerting: Continuous monitoring with real-time alerts for any issues.
    • Configuration Management: Manages and backs up device configurations.
    • Remote Management: Allows remote management of network devices.
    • Global Dashboards: Provides unified dashboards for a comprehensive view of network performance.
    • APIs & Integrations: Integrates with ticketing, documentation, and other third-party tools.


    Performance Plan

    This plan includes all the features of the Essentials plan, plus:
    • Network Flow Monitoring & Analytics: Monitors network traffic flows to identify patterns and anomalies.
    • Application Visibility Powered by Machine Learning: Provides insights into application performance and usage.
    • Geo IP Tracking: Tracks and visualizes the geographic location of IP addresses.
    • Forensic Traffic Data: Offers detailed traffic data for forensic analysis and troubleshooting.
    • Centralized Syslog Collection: Collects syslog data from all network devices in a centralized repository.
    • Syslog Search, Filter, & Export Capabilities: Allows efficient search, filter, and export of syslog data.
    • Unified Troubleshooting Dashboards: Consolidated dashboards for network flow, syslog, and network performance data.


    Cost

    The cost is approximately $35 per month per device, with a minimum of 5 devices. For example, a configuration with 1 Firewall, 1 Router, 1 Managed Switch, 1 Wi-Fi Controller, and 1 Access Point would cost around $175 per month or $2,100 annually.

    Free Options

    Auvik offers a free trial that allows users to experience the full capabilities of their network management solutions for 14 days. This trial is designed to give users a comprehensive view of how Auvik can enhance their network visibility and management.

    Additional Features

    • Unlimited Support: Comprehensive support is available for all users.
    • No Hidden Fees: Auvik’s pricing is transparent, with no hidden maintenance fees.
    • Custom Quotes: Users can request custom quotes to fit their specific needs.
    • Pricing Calculator: Auvik provides a pricing calculator to help users estimate their costs.
    This structure ensures that users can choose a plan that best fits their network management needs without facing unexpected costs.

    Auvik - Integration and Compatibility



    Auvik Overview

    Auvik, a cloud-based network management software, integrates seamlessly with various tools and supports a wide range of platforms and devices, making it a versatile solution for IT teams.

    Integration with Other Tools

    Auvik can be integrated with several other tools to enhance its functionality and streamline network management. For instance, the integration with Passportal allows for the synchronization of network inventory and device attributes. This includes syncing details such as hostname, serial number, make and model, IP address(es), and software version into Passportal Docs, ensuring that network asset documentation is always up-to-date. Additionally, Auvik integrates with other platforms like Gradient, where it syncs billable devices exclusively. This integration creates services such as total billable devices, firewalls, controllers, routers, layer 3 switches, VoIP switches, switch stacks, total switches, and access points. To configure this integration, users need to enter the API URL and API Key from Auvik and authenticate the connection.

    Compatibility Across Different Platforms

    Auvik offers several installation options to cater to different environments:

    Windows Service

    Auvik can be installed as a Windows service, providing a straightforward installation process.

    OVA File Import

    Users can download an Open Virtual Appliance (.ova) file and import it into their preferred virtualization platform, such as VMware ESX/ESXi, Microsoft Hyper-V, or Citrix Xen.

    Bash Script Install

    For advanced users, Auvik provides a bash script installation option, which requires setting up a new virtual machine with Ubuntu.

    Docker Container

    The Docker container version of the collector is versatile and can run on various hardware and software environments beyond just x86/x64 intel-based architectures.

    Device Compatibility

    Auvik supports a wide range of network devices, including managed switches, routers, access points, firewalls, and more. However, it requires devices that support specific features such as SNMP (v1/v2/v3) for monitoring, CLI (Telnet, SSH) for configuration backups and management, and Netflow for Traffic Insights. Finding devices that support all these features can be challenging, but Auvik’s flexibility allows it to connect to cloud controllers as an alternative.

    Virtualization Platforms

    Auvik collectors can be deployed on various virtualization platforms, including commercial clouds like Amazon AWS EC2 and Microsoft Azure, as well as on-premise solutions like VMware ESX/ESXi and Microsoft Hyper-V. Desktop virtualization platforms like Oracle VirtualBox, VMware Fusion, or VMware Workstation are suitable for quick use but are not recommended for enterprise implementations.

    Conclusion

    In summary, Auvik’s integration capabilities and compatibility across different platforms and devices make it a highly adaptable and efficient network management solution. Its ability to sync data with other tools and support various installation methods ensures it can fit into a wide range of IT environments.

    Auvik - Customer Support and Resources



    Customer Support Overview

    Auvik Networks provides a comprehensive and accessible customer support system, ensuring users can quickly resolve issues and make the most of their network management tools.

    Contacting Technical Support

    You can reach Auvik’s technical support team through several convenient channels:

    Live Chat Support

    Available within the product during regular support hours (4 am to 10:00 pm ET, Monday to Friday, excluding company holidays).

    Email Support

    You can email the support team for assistance.

    Phone Support

    Contact them via phone during the same support hours.

    Support Hours and Response Times

    Support is available from 4 am to 10:00 pm ET, Monday to Friday. The response time varies based on the severity of the issue:

    Severity 1

    Initial response within 2 business hours for critical issues where the service substantially fails to perform.

    Severity 2

    Initial response within 4 business hours for substantial degradation in performance but with available workarounds.

    Severity 3

    Initial response within 24 business hours for minimal impact issues with available workarounds.

    Severity 4

    Initial response within 24 business hours for feature or product requests.

    Additional Resources

    Auvik offers several resources to help users manage and troubleshoot their networks effectively:

    Knowledge Base

    A comprehensive collection of articles providing technical product help, accessible through the product dashboard.

    Training Portal

    On-demand training resources are available to help users get the most out of Auvik’s features.

    Documentation and Inventory

    Automated network mapping and inventory management provide a detailed view of all network devices, including configurations and support information.

    Automated Features and Tools

    Auvik includes several automated features that simplify network management:

    Automated Network Configuration Backups

    Ensures up-to-date device configurations are readily available, reducing the need for manual backups.

    Syslog Centralization

    Allows you to view logs directly from the device dashboard, aiding in quicker troubleshooting.

    Path Visualization with Northstar

    Helps pinpoint network issues by tracing paths between devices and displaying health and performance metrics.

    Customer Data Access

    Customers have control over their data, with the option to enable or disable Auvik support access. Support may request additional access or logs to resolve issues efficiently. By providing multiple support channels, extensive resources, and automated tools, Auvik ensures that users can manage their networks efficiently and resolve issues quickly.

    Auvik - Pros and Cons



    Advantages of Auvik Network Management Software

    Auvik offers several significant advantages that make it a valuable tool for network management:

    Automated Network Discovery and Mapping
    Auvik automatically maps your entire network topology, visualizing devices, traffic, and connections. This feature allows for real-time tracking of traffic flow between devices, even across VLANs and subnets, and enables quick issue investigation via interactive maps.

    Real-Time Monitoring and Alerts
    The software provides comprehensive real-time monitoring, allowing you to instantly detect performance issues and receive alerts tuned to industry best practices. You can view active alerts and device status for fast identification and resolution of problems.

    Configuration Management
    Auvik automates device configuration backups every 60 seconds and logs changes, enabling easy rollback and compliance audits. It also restricts configuration changes to authorized admins through user permissions.

    Traffic Analysis
    With TrafficInsights, Auvik offers real-time, machine-learning-driven data to identify bandwidth-hogging devices, applications, and protocols. It also monitors traffic destination patterns to detect anomalies and aids in capacity planning and network security decisions.

    Enhanced Troubleshooting
    The Northstar feature, a network troubleshooting tool based on path visualization, helps pinpoint issues by highlighting paths between devices and displaying health and performance metrics. This significantly speeds up troubleshooting and issue resolution.

    Customizable Alerting
    Auvik’s new alerting engine allows for customizable settings, reducing alert noise and improving relevance. Users can manage the frequency of notifications to receive only relevant messages, which can improve response times and meet specific operational requirements.

    Cost-Effective Deployment
    The ARM64 collection agent enables deployment on cost-effective devices like Raspberry Pi, providing a flexible and affordable option for various infrastructure needs.

    Automated Documentation
    Auvik automatically generates and maintains up-to-date network documentation, capturing key device details, support contracts, and other critical information. This simplifies audits, budgeting, and compliance.

    Disadvantages of Auvik Network Management Software

    While Auvik offers numerous benefits, there are some potential drawbacks to consider:

    Learning Curve
    Implementing and fully utilizing Auvik’s features may require some time and training, especially for teams not familiar with automated network management tools. This could initially consume resources and time.

    Dependence on Automation
    While automation is a significant advantage, it also means that teams need to rely on the software’s capabilities. Any issues with the automation itself could lead to delays or inefficiencies in network management.

    Customization Needs
    Although Auvik offers customizable alerts and other features, setting these up to meet specific organizational needs might require additional effort and configuration. This could be time-consuming, especially for complex networks.

    Integration Challenges
    Integrating Auvik with existing network tools and systems might present some challenges. Ensuring seamless integration could require additional technical support or configuration adjustments. In summary, Auvik’s network management software is highly beneficial for its automated discovery, real-time monitoring, and enhanced troubleshooting capabilities. However, it may require some initial investment in training and customization to fully leverage its features.

    Auvik - Comparison with Competitors



    When Comparing Auvik to Competitors

    When comparing Auvik to its competitors in the AI-driven network monitoring and management category, several key features and differences stand out.



    Auvik’s Unique Features

    • Automated Network Mapping: Auvik stands out with its automated topology mapping, which visualizes devices, traffic, and connections across the network, including VLANs and subnets. This feature allows for quick issue investigation via interactive maps.
    • Real-Time Monitoring and Alerts: Auvik offers comprehensive real-time monitoring with over 50 pre-configured alerts that can be customized. It also centralizes syslog data for all network devices, aiding in faster troubleshooting.
    • AI-Driven Insights: Auvik’s AI helps in anomaly detection, predictive analytics, and automating tasks like network mapping, device discovery, and configuration backups. This proactive approach helps in identifying and resolving issues before they escalate.


    Competitors and Alternatives



    Dynatrace

    • Comprehensive Monitoring: Dynatrace is notable for its AI engine, Davis, which enhances network and application monitoring. It excels in root cause analysis, anomaly detection, and predictive insights, making it a strong option for those needing a holistic digital ecosystem management solution.
    • Broader Capabilities: Unlike Auvik, Dynatrace is not limited to network monitoring; it also covers application performance monitoring (APM), cloud infrastructure management, and digital experience monitoring.


    LogicMonitor

    • Anomaly Detection and Predictive Analytics: LogicMonitor uses AI to automate anomaly detection and predictive analytics, allowing IT teams to anticipate and address potential network problems proactively. It also supports intelligent troubleshooting, reducing incident resolution time.
    • Focus on Real-Time Monitoring: LogicMonitor is particularly strong in real-time network monitoring, which is similar to Auvik’s real-time monitoring capabilities but with a different approach to AI-driven insights.


    NinjaOne

    • Automation and Real-Time Monitoring: NinjaOne integrates AI to automate network discovery, device monitoring, and patch management. It also offers predictive analytics and automated anomaly detection, similar to Auvik. However, NinjaOne’s focus is more on reducing downtime and improving network reliability through automation.
    • User-Friendly Interface: NinjaOne is known for its user-friendly interface and comprehensive real-time monitoring, which makes it a viable alternative for those seeking ease of use along with advanced AI features.


    SolarWinds Network Performance Monitor

    • Affordable and Powerful: SolarWinds NPM is a powerful and affordable option that enables quick detection, diagnosis, and resolution of network performance problems. It is highly customizable and offers training support, which can be an advantage over Auvik for some users.
    • Different AI Focus: While SolarWinds NPM does not emphasize AI as much as Auvik, it is still a reliable choice for network performance monitoring with a strong focus on ease of use and customization.


    Datadog and Paessler PRTG

    • Datadog: Known for its monitoring of hybrid cloud applications, Datadog provides end-to-end visibility across servers, containers, databases, and third-party services. It is more focused on cloud applications and DevOps teams, making it a different niche compared to Auvik’s broader network management capabilities.
    • Paessler PRTG: PRTG is an all-in-one monitoring solution that covers systems, devices, traffic, and applications. It is highly efficient and easy to customize, but it does not have the same level of AI-driven features as Auvik.


    Conclusion

    Auvik’s strength lies in its automated network mapping, real-time monitoring, and AI-driven insights, making it a strong choice for those needing comprehensive network management. However, depending on specific needs such as broader digital ecosystem management (Dynatrace), real-time anomaly detection (LogicMonitor), or affordable and customizable solutions (SolarWinds NPM), other alternatives may be more suitable. Each tool has its unique features and advantages, so choosing the right one depends on the specific requirements and preferences of the IT team.

    Auvik - Frequently Asked Questions

    Here are some frequently asked questions about Auvik, along with detailed responses to each:

    What is Auvik?

    Auvik is a network management software that simplifies the task of overseeing and optimizing your network infrastructure. It provides visibility, control, and automation, making it easier to manage network devices and troubleshoot issues.



    What are the key features of Auvik?

    Auvik offers several key features, including:

    • Network Visibility: Automated network discovery and mapping, providing a comprehensive view of your network topology.
    • Real-time Monitoring: Continuous monitoring of network performance, bandwidth usage, and potential issues, with alerts and notifications.
    • Configuration Management: Detailed history of device configurations to simplify identifying and resolving configuration-related problems.
    • Traffic Analysis: In-depth analysis of data flow through the network to identify potential bottlenecks.
    • Remote Access: Ability to manage your network remotely for easier troubleshooting and maintenance.


    What are the different pricing plans offered by Auvik?

    Auvik offers two main pricing plans:

    • Essentials: Includes automated network discovery, mapping, and inventory, network monitoring and alerting, configuration management, and remote management. It also offers unlimited users, sites, and endpoints.
    • Performance: Includes everything in the Essentials plan plus advanced features like network flow monitoring, application visibility powered by machine learning, Geo IP tracking, and centralized syslog collection.


    How does Auvik pricing work?

    Auvik’s pricing is based on the number of devices, with a mandatory 5-device minimum. This includes devices such as switches, routers, firewalls, and WLAN controllers. The cost is $35 per device per month, with options for custom quotes and a pricing calculator.



    Is there a free trial available for Auvik?

    Yes, Auvik offers a free trial that allows users to experience the full capabilities of their network management solutions before committing to a plan. This trial is designed to showcase how Auvik can enhance network visibility and streamline management tasks.



    How do I get started with Auvik?

    Getting started with Auvik is straightforward. You simply need to install their lightweight collector, and the software will immediately begin discovering network devices and providing visibility. You can also book a demo for a more guided experience.



    What kind of support does Auvik offer?

    Auvik provides comprehensive support, including unlimited full support, real-time alerting, and resources to help users fully leverage its capabilities. Users can submit questions or comments and receive assistance promptly.



    Can Auvik integrate with other IT tools?

    Yes, Auvik integrates with popular IT service management, monitoring, and reporting platforms used by MSPs and IT teams. It offers pre-built integrations, APIs, and webhooks to seamlessly embed Auvik’s network insights into existing tools.



    What are the advantages of using Auvik’s network management platform?

    Auvik aims to create a frictionless network management experience by providing complete network visibility, efficient troubleshooting, and centralized control. It automates many tedious network administration tasks, boosting IT team productivity and efficiency.



    How does Auvik handle network automation?

    Auvik replaces manual tasks with automation, including automated discovery and mapping, ongoing inventory management, regular configuration backups, and proactive monitoring and alerting. This helps IT teams save time and focus on strategic initiatives.

    Auvik - Conclusion and Recommendation



    Final Assessment of Auvik in the Networking Tools Category

    Auvik stands out as a comprehensive and user-friendly network management solution, particularly beneficial for Managed Service Providers (MSPs) and IT teams managing diverse and dispersed networks.

    Key Benefits



    Automated Network Discovery and Mapping

    Auvik automatically maps your entire network topology, visualizing devices, traffic, and connections in real-time. This feature is highly praised by users for its ability to track traffic flow and investigate issues quickly through interactive maps.

    Real-Time Monitoring and Alerts

    The platform offers real-time bandwidth monitoring, active alerts, and device status updates, enabling fast issue detection and resolution. It includes over 50 pre-configured alerts that can be customized to meet specific needs.

    Ease of Use

    Auvik is known for its user-friendly interface and straightforward setup process. Users appreciate its simplicity, making it accessible even for junior staff, and its ability to reduce repetitive administrative tasks.

    Cloud-Based Flexibility

    Being cloud-based, Auvik provides flexibility, scalability, and accessibility. It eliminates the need for on-prem infrastructure, automatic software updates, and maintenance, which is particularly beneficial for organizations moving services off-prem.

    Network Troubleshooting

    Auvik streamlines troubleshooting with features like syslog centralization, VPN monitoring, and path visualization through its Northstar feature. These tools help in quickly identifying and resolving network issues, reducing Mean Time To Repair (MTTR).

    Configuration Backup and Version Control

    The platform automates device configuration backups every 60 minutes and logs changes, allowing for easy rollback if needed. This ensures that network configurations are always up-to-date and recoverable.

    Who Would Benefit Most

    Auvik is particularly suited for:

    Managed Service Providers (MSPs)

    MSPs managing multiple client networks will find Auvik’s automated discovery, mapping, and monitoring features invaluable. It helps in efficiently managing a diverse array of devices and vendors across different sites.

    IT Teams

    IT teams in organizations with large or dispersed networks will benefit from Auvik’s real-time monitoring, automated backups, and troubleshooting capabilities. It simplifies network management, reduces manual effort, and enhances overall efficiency.

    Overall Recommendation

    Auvik is a highly recommended network management solution for those seeking to streamline their network operations, enhance efficiency, and reduce downtime. Its automated features, real-time monitoring, and user-friendly interface make it an excellent choice for both MSPs and IT teams. The platform’s ability to adapt to the needs of managing multiple sites and its cloud-based architecture add significant value. If you are looking for a tool that can simplify your network management tasks, provide comprehensive visibility, and help in proactive issue resolution, Auvik is definitely worth considering. The free trial option allows you to experience its benefits firsthand without any commitment.

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