Element (formerly Riot) - Detailed Review

Here are some frequently asked questions about Element (formerly Riot), along with detailed responses to each:

Q: What is Element and what protocol does it use?

Element is a free and open-source software instant messaging client that implements the Matrix protocol. This protocol allows for secure, decentralized communication and integration with various other communication platforms.

Q: Does Element support end-to-end encryption?

Yes, Element supports end-to-end encryption (E2EE) for both one-to-one and group chats. This means that messages and files are encrypted before they leave your device and remain encrypted until they reach the other participants’ devices, ensuring that only the participants in the conversation can read them.

Q: How do I enable end-to-end encryption in Element?

End-to-end encryption is enabled by default for new non-public conversations. However, you can manually enable or disable encryption in the Room Settings. For encrypted rooms, you need to have “Message search” enabled in the Element Security & Privacy settings if you want to search messages.

Q: Can I use Element on multiple devices?

Yes, Element allows you to stay synchronized across your desktop, tablet, and smartphone. You can access your conversations and data from any of these devices, and the app supports cross-signed device verification to ensure the identity of conversation participants and their devices.

Q: How does Element handle key management and device verification?

Element uses cross-signed device verification to help ensure the identity of conversation participants and their devices. If a new device joins an encrypted conversation, you can verify it to ensure it’s really the person you’re communicating with. You can also revoke trust and remove access if you suspect a device has been compromised.

Q: Can I customize notifications in Element?

Yes, you can customize notifications in Element at two levels: across the app and per room. You can configure how you will be notified for given events, such as turning notifications off, on, or setting them to “noisy” with visual highlights, sounds, and/or vibrations.

Q: How does Element handle data privacy and security?

Element does not store password data in plain text; instead, passwords are hashed with at least 12 rounds of bcrypt, including both a salt and a server-side pepper secret. User data is segmented via software to ensure only the customer can access it. Element also complies with data protection regulations and does not sell or use personal information for purposes other than providing the specified services.

Q: Can I report inappropriate content on Element?

Yes, you can report inappropriate content on Element by hovering over the message, clicking the more options button (three dots), and selecting “Report content.” This helps maintain a safe and respectful environment for all users.

Q: How do I search for messages in Element?

To search a room in Element, you can use the search function available on the desktop app by clicking the magnifying glass near the top of the screen. On mobile, you can tap the room name (iOS) or the three dots in the top right corner (Android) and select “Search room.” Note that search only works on desktop for encrypted rooms if “Message search” is enabled in the settings.

Q: Can Element integrate with other communication platforms?

Yes, Element can bridge other communications into the app via Matrix, including IRC, Slack, Telegram, Jitsi Meet, and others. It also supports integrations with third-party apps using webhooks and allows sharing of live data to enhance productivity.

Q: What happens if I lose my encryption keys in Element?

If you lose your encryption keys, you won’t be able to read your messages. However, you can restore your keys from a key backup or upload them from a manual backup. Key storage is necessary and enabled by default to store a copy of your cryptographic identity and message keys on your account provider’s server.