Keeper Business - Detailed Review
Privacy Tools
Keeper Business - Product Overview
Keeper Business Overview
Keeper Business, offered by Keeper Security, is a comprehensive cybersecurity solution primarily focused on password management and overall digital security for businesses.Primary Function
The primary function of Keeper Business is to provide a secure and manageable way for companies to protect their passwords, sensitive data, and user accounts. This is achieved through a range of features that ensure strong password security, breach monitoring, and secure access management.Target Audience
Keeper Business is targeted at businesses of all sizes, from small to large enterprises. It is particularly useful for organizations looking to enhance their cybersecurity posture by managing user accounts, enforcing security policies, and protecting sensitive information.Key Features
Secure Password Storage
Keeper Business uses 256-bit AES encryption to securely store passwords, ensuring that data is protected from unauthorized access.Password Generator
The platform generates strong, unique passwords with a single click, helping to prevent weak passwords that can be easily compromised.Breach Monitoring
Keeper scans the dark web for compromised credentials, alerting users to potential security breaches.Multi-Device Syncing
Users can access their password vault across multiple devices, including smartphones, tablets, and desktops, ensuring seamless access.Zero-Knowledge Encryption
Keeper employs a zero-knowledge security model, meaning the company cannot access user data, ensuring user privacy.Team Management
The platform allows administrators to set up, disable, or remove users quickly, create teams and roles, enforce security policies, and monitor data security.User Logs and Activity Reports
Administrators can maintain user logs and activity reports to keep track of all security-related activities within the organization.Free Family Plan
Each team member receives a free Keeper Family Plan, extending the security benefits to their personal lives.Additional Benefits
Keeper Business is easy to set up and roll out to employees, with a user-friendly interface that does not require technical expertise. The platform also includes features like automated password filling using KeeperAI, secure file storage, and encrypted messaging.Conclusion
Overall, Keeper Business provides a comprehensive and user-friendly solution for businesses to manage their cybersecurity needs effectively. Keeper Business - User Interface and Experience
User Interface Overview
The user interface of Keeper Business is designed with a focus on ease of use, clarity, and modern aesthetics, making it accessible to a wide range of users, including those with limited technical expertise.
Ease of Use
Keeper’s interface is straightforward and intuitive. The design is simple and clean, reducing the number of clicks necessary to complete tasks. This streamlined usability ensures that users can quickly set up and manage their accounts without feeling overwhelmed.
Modern UI
Keeper has recently introduced a refreshed user interface that features a modern look with clearer distinctions between elements. The new UI includes animated record and folder details displayed as cards, which enhances clarity and legibility. Users can also customize their individual colors and folder organization, making it easier to identify and manage records.
Accessibility
The updated UI is compliant with Web Content Accessibility Guidelines (WCAG) standards, ensuring that the interface is accessible and inclusive. This includes improvements in colors, contrast, and font/icon sizes, making the application more user-friendly for everyone.
Search and Organization
Keeper’s new interface includes advanced search features that allow users to quickly find what they need using easy-to-use filters. The Quick Search function shows recently viewed items, improving the overall search experience. Additionally, the vault organization has been enhanced with modern interface elements such as modals, popups, and dialogs that are both functional and stylish.
Customization and Identification
Users can customize their record and folder colors, and avatars with initials are used to quickly identify contacts when sharing records and folders. This personalization helps in better organizing and identifying credentials within the vault.
Mobile Experience
For mobile users, the new UI features friendly elements that are easier to read and navigate on smaller screens. iOS users benefit from performance improvements and faster speeds, while Android users see cleaner themes and a new default Light Mode, along with revamped user-selected themes.
Onboarding and Support
The new onboarding wizard provides a more welcoming and guided experience for setting up a user’s vault. Additionally, Keeper offers comprehensive support resources, including video tutorials and a live chat option, which are available to help users get started and resolve any issues quickly.
Conclusion
Overall, Keeper Business offers a user-friendly and modern interface that balances ease of use with strong security features, making it an excellent choice for businesses of various sizes.
Keeper Business - Key Features and Functionality
Keeper Business Overview
Keeper Business is a comprehensive password management solution that offers a range of features to enhance security, convenience, and administrative control for businesses. Here are the main features and how they work:Security Audit and Reporting
Keeper Business includes a security audit feature that provides an overview of your current password strength. This tool identifies weak passwords, duplicate passwords, and other security vulnerabilities, helping you maintain strong password hygiene across your organization.User Activity Reporting
This feature allows administrators to monitor user activity, including login attempts, password changes, and other interactions with the vault. This helps in maintaining transparency and ensuring compliance with security policies.Team Management
Administrators can set up, disable, or remove users quickly, create teams and roles, and enforce role-based permissions. This ensures that each user has the appropriate level of access to sensitive information.Two-Factor Authentication (2FA) and Biometric Login
Keeper Business supports multi-factor authentication, including biometric login options like Face ID, Touch ID, and Windows Hello. Additionally, it integrates with FIDO2 WebAuthn hardware security keys and passkeys, enhancing the security of user logins.AI-Powered Autofill
Keeper’s patented KeeperAI technology instantly logs users into websites and apps by autofilling passwords, passkeys, and 2FA codes. This feature generates high-strength, random passwords and allows secure sharing of these passwords on demand.Secure File Storage and Record Types
Keeper provides an encrypted vault for storing sensitive files and various types of data, such as login credentials, payment card information, and contact details. The Record Types feature allows you to digitize and securely store any document, which can then be autofilled in online forms or shared within your organization.Emergency Access
Users can designate up to five trusted contacts who can access their vault in case of an emergency. Administrators can set the time delay before the vault becomes accessible to these contacts, ensuring that sensitive information is only shared when necessary.Offline Access
Keeper allows users to view, edit, and add new items to their vault even without an internet connection. The local copy of the vault remains encrypted and can only be accessed with a master password or biometric authentication.Compliance and Administrative Control
Keeper Business offers a cloud-based administrative console where administrators can manage user onboarding, offboarding, role-based permissions, and security enforcement policies. It also supports Active Directory/LDAP integration and Single Sign-On (SSO) authentication.Integration with Other Tools
Keeper integrates seamlessly with other business tools, such as Google Workspace and SSO solutions. This integration automates the onboarding and offboarding of personnel and ensures a secure login experience for connected enterprise apps.Customer Support
Keeper Business includes 24/7 customer support, providing assistance via live chat or email. Additionally, the Keeper Concierge service offers one-on-one customer support for more personalized help.Free Family Plan
Each team member on a Keeper Business plan receives a free Keeper Family Plan, allowing them to extend the security benefits to their family members.Conclusion
These features collectively ensure that Keeper Business provides a secure, user-friendly, and administratively efficient solution for managing passwords and sensitive data within an organization. The integration of AI through KeeperAI enhances the convenience and security of password management, making it easier for users to generate and autofill strong passwords. Keeper Business - Performance and Accuracy
Performance and Accuracy of Keeper Business
Security and Encryption
Keeper Business is built on a strong foundation of security, utilizing AES-256 encryption, which is considered virtually unbreakable and is the same level of encryption used by banks and governments.- The zero-knowledge architecture ensures that data is encrypted and decrypted at the device level, and neither Keeper employees nor any third party can access the unencrypted data.
Features and Functionality
Keeper Business offers a comprehensive set of features that enhance both security and user convenience. These include:- A password generator to create unique, strong passwords.
- AI-powered autofill for login details, personal data, and payment information.
- Security audits to monitor password strength.
- One-time password sharing and emergency access features.
- Offline access to the vault, ensuring users can manage their data even without an internet connection.
Compliance and Audits
Keeper Business is compliant with several stringent security standards, including SOC 2, ISO 27001, and GDPR. The platform is regularly audited by third-party organizations to ensure it maintains the highest levels of security and privacy.User Satisfaction and Reliability
User reviews indicate a high level of satisfaction with Keeper Business. Users praise its reliability, generous negotiation terms, and the fact that it often over-delivers on its promises. The emotional footprint of the product is positive, with a high likelihood of users recommending it and planning to renew their subscriptions.Ease of Use
Despite not being the most aesthetically pleasing, Keeper’s apps are described as plain and simple, making them easy to use. This simplicity does not compromise functionality, as the platform is well-regarded for its ease of operation.Limitations and Areas for Improvement
- Some features, such as BreachWatch and KeeperChat, are behind a paywall, which might be seen as a limitation for smaller businesses or individuals who need these advanced features but are on a tighter budget.
- While the Business plans offer good value, some users might find that certain features, like dark web monitoring, are not included in the standard business plans, unlike some competitors.
Support and Training
Keeper Business provides 24/7 customer support via live chat or email, as well as special training for team members. This level of support is particularly beneficial for businesses that need to ensure their teams are well-versed in using the platform effectively.Conclusion
In summary, Keeper Business performs exceptionally well in terms of security, compliance, and user satisfaction. While there are some limitations regarding the availability of certain features in lower-tier plans, the overall accuracy and reliability of the product make it a strong choice for businesses seeking a secure password management solution. Keeper Business - Pricing and Plans
Keeper Security Business Plans Overview
Keeper Security offers a variety of plans to cater to different business needs, each with distinct features and pricing. Here’s a breakdown of the main business plans:
Business Starter Plan
- This plan is priced at $2.00 per month for up to 10 users.
- Features include personal encrypted vaults, shared team folders, unlimited device access, and basic team management.
Keeper Business Plan
- Priced at $3.75 per user per month.
- Includes all the features from the Business Starter plan, plus additional functionalities such as:
- Policy engine and enforcement
- Security audit
- Activity reports
- Comprehensive team management
- This plan supports unlimited devices and sync, making it suitable for larger teams.
Keeper Enterprise Plan
- The pricing for this plan is not fixed and depends on the specific needs of the enterprise.
- It includes all the features from the Keeper Business plan, along with additional advanced features such as:
- Customized solutions for large-scale enterprises
- Advanced security and compliance features
- Dedicated support
- For precise pricing, it is recommended to contact Keeper Security’s sales team to discuss your organization’s specific requirements.
Free Trial and Basic Plans
- Keeper offers a 14-day free trial for business users, allowing you to test the features before committing to a plan.
- While there isn’t a permanent free plan for businesses, the free trial provides an opportunity to evaluate the service.
Additional Cost-Saving Tips
- Volume discounts can be negotiated for businesses with multiple users.
- Committing to annual or multi-year subscriptions can result in discounted rates.
Conclusion
These plans are structured to provide scalable solutions that can grow with your business, ensuring you have the necessary features and support for secure password management. For detailed pricing and to get a quote specific to your organization, it’s best to contact Keeper Security directly or use a software spend management platform for personalized assistance.
Keeper Business - Integration and Compatibility
Keeper Business Overview
Keeper Business integrates seamlessly with a variety of tools and platforms, making it a versatile and efficient solution for managing your business’s security and financial operations.Integrations with Financial Tools
Keeper Business is powered by a 2-way sync with popular accounting software such as QuickBooks Online and Xero. This integration allows your team to identify transactions that need attention, create custom management reports, and close the books more efficiently. All changes made in Keeper are instantly updated in QuickBooks Online and Xero, streamlining your month-end close process.Zapier Integrations
For broader customization, Keeper uses Zapier to connect with thousands of other popular apps. This allows you to automate existing workflows and integrate Keeper with the tools you already use, enhancing your overall productivity.Security and Identity Management
Keeper Business supports advanced security features, including Single Sign-On (SSO) with any SAML 2.0-compliant identity provider, such as Okta, Microsoft Entra ID (Azure), AD FS, Google Workspace, and more. This ensures seamless and secure authentication for your users. Additionally, Keeper offers multi-factor authentication (MFA), conditional access policies, and integration with hardware security keys and biometric login methods like Face ID and Touch ID.Active Directory and LDAP Integration
For enterprise customers, Keeper provides integration with Active Directory and LDAP, allowing for full control over user onboarding, offboarding, role-based permissions, and security enforcement policies. This is particularly useful for managing large teams and ensuring compliance with organizational policies.Compatibility Across Devices and Platforms
Keeper Business is highly compatible and can be used on a wide range of devices and platforms. It supports popular browsers like Chrome, Safari, Firefox, Edge, Opera, and Brave, and is compatible with Windows, Mac OS, Linux, iOS, and Android operating systems. Native app installations are available from public app stores, and there is also a fully featured web-based application, the Keeper Web Vault, accessible from various regional data centers.System Requirements
To ensure smooth operation, Keeper supports the latest versions of operating systems and browsers. For example, it requires Windows 10 or later, Mac OS current version, iOS 14 or later, and Android 9 or later. It also supports various Linux distributions like Fedora, Red Hat, CentOS, Debian, and Ubuntu.Conclusion
Overall, Keeper Business offers a comprehensive suite of integrations and compatibility features, making it an excellent choice for businesses looking to enhance their security, streamline financial operations, and ensure seamless functionality across different devices and platforms. Keeper Business - Customer Support and Resources
Keeper Business Customer Support
Keeper Business offers a comprehensive range of customer support options and additional resources to ensure users can effectively manage and secure their accounts.
Contact Methods
Phone Support
- Phone Support: You can contact Keeper Security via several phone numbers. The most commonly used helpline is 1-312-971-5702. There are also specific numbers for different regions and purposes, such as 1-312-226-4782 for the Americas and APAC team, and 35-321-237-5250 for EMEA.
Email Support
- Email Support: For general issues, you can email
support@keepersecurity.com. For business-specific queries, usebusiness.support@keepersecurity.com. There are also dedicated email addresses for various departments, including sales, government sales, and security concerns.
Live Chat
- Live Chat: Keeper Security provides live chat support accessible through the chat icon at the bottom right corner of their website. You will need to enter a verification code sent to your email to initiate the chat.
Additional Resources
Support Website
- Support Website: You can submit support tickets and find helpful resources on the Keeper Security support page. This includes access to FAQs, user guides, and other support materials.
Training and Onboarding
- Training and Onboarding: Business customers can benefit from training, onboarding, and individual end-user support. This includes unlimited dedicated user training sessions via webinars and individual Zoom sessions, especially for those who purchase the Onboarding & Training package.
Dedicated Account Managers
- Dedicated Account Managers: Business customers are provided with a dedicated account manager in their respective regions (US, EU, or JP), ensuring personalized support.
24/7 Support
- 24/7 Support: Keeper Security offers 24×7 support from Monday to Friday, and from 8:30am to 5pm on weekends. This ensures that help is available whenever you need it.
Tools and Features
Keeper Admin Console
- Keeper Admin Console: This console provides powerful visibility, security, and control, allowing you to set up, disable or remove users, create teams and roles, enforce security policies, and monitor data security.
Zero-Trust Security
- Zero-Trust Security: Keeper utilizes a zero-trust and zero-knowledge security architecture with full end-to-end encryption, protecting against AI-powered cyber threats and ensuring strict authentication and authorization.
By leveraging these support options and resources, Keeper Business ensures that users have the assistance they need to securely manage their passwords and protect their data effectively.
Keeper Business - Pros and Cons
Advantages
Security and Compliance
Keeper Business is highly regarded for its strong security features. It is a zero-knowledge password manager, meaning that only the user has access to the encrypted data. This ensures that even if data is intercepted, it remains unreadable and secure.
Centralized Management
The platform offers powerful admin tools, including role-based permissions, event logging, and secure sharing options. This helps businesses comply with regulatory standards such as GDPR, HIPAA, and SOC2.
Convenience and Productivity
Keeper Business includes features like AI-powered autofill and auto-login, which save employees time and reduce administrative overhead. It also supports seamless collaboration among team members through secure password and file sharing.
Scalability
The solution is designed to scale with your business, making it suitable for small startups as well as large enterprises. It offers flexible architecture and customizable features to meet evolving security needs.
Multi-Device Support
Keeper supports all major platforms, allowing team members to securely access necessary information from any permitted device, enhancing both security and productivity.
Additional Features
Keeper Business includes secure file storage, breach monitoring (BreachWatch), and emergency access features, which add layers of security and convenience for users.
Disadvantages
Lack of Configurability
Some users have noted that Keeper Business falls short in terms of configurability and detailed permission settings, which can make it less user-friendly for certain needs.
Technical Issues
There have been reports of issues with the Chrome Extension, which can occasionally fail to work properly, causing inconvenience and potential security risks. Additionally, Keeper may not work seamlessly with desktop applications, limiting its usefulness for some users.
Limited Auto-Fill Capability
Despite its secure appearance, Keeper’s auto-fill feature sometimes fails to fill forms and does not always provide password login, which can be frustrating for users.
No Face Recognition for iPhone
Keeper Business does not support face recognition for iPhone, which can be inconvenient for users who prefer this method of authentication.
No Refunds
Keeper does not offer refunds and lacks a money-back guarantee, which can be disappointing for users who may be charged before the auto-renewal time is up.
Overall, Keeper Business offers a strong set of security features and convenience options, but it may have some limitations in terms of configurability and technical compatibility.
Keeper Business - Comparison with Competitors
Unique Features of Keeper Business
KeeperFill
This autofill feature is integrated into the Keeper browser extension, providing smooth password capture, replay, and autofill. It is particularly useful for making logins faster and more convenient.
One-Time Share
This feature allows users to share logins and passwords without the recipient needing a Keeper account. The shared item can only be used on one device and can be time-limited, making it secure for sharing sensitive information with freelancers or contractors.
KeeperChat
An encrypted messaging service that offers end-to-end encrypted messaging, fingerprint-protected private messages, and protected media galleries. It also includes self-destructing messages, providing a secure way to transmit messages and files.
Zero Trust Security Model
Keeper follows the Zero Trust security principle, enforcing strict, continuous verification before granting access. Each user has an encrypted vault using zero-knowledge encryption, ensuring only the account owner can decrypt the data.
Multi-Factor Authentication
Keeper offers various authentication options, including 2FA through SMS, Duo Security, TOTP via Google and Microsoft Authenticator, U2F hardware-based security keys, and even smartwatch-based authentication (KeeperDNA).
Alternatives and Competitors
LastPass
LastPass is a significant competitor that specializes in password and identity management. It offers a secure vault for storing passwords and single-sign-on solutions. While LastPass has strong password management features, it lacks some of the unique sharing and messaging features offered by Keeper.
BeyondTrust
BeyondTrust focuses more on privileged access management and identity security, which might not be as directly comparable to Keeper’s password management and data privacy features. However, it is a strong option for organizations needing comprehensive identity and access management solutions.
Data Privacy Tools Comparison
While Keeper Business is primarily a password manager, it can be compared to broader data privacy tools in terms of its security and privacy features.
Securiti AI
Securiti AI offers a comprehensive privacy and governance suite with AI-powered sensitive data scanning, automated risk assessments, and consent management. Unlike Keeper, Securiti AI is more focused on data privacy automation across hybrid and multi-cloud environments. It is more complex to implement and has higher licensing costs for full-feature access.
DataGrail
DataGrail is another data privacy management platform that offers real-time data mapping, automated DSR management, and privacy risk assessments. It is more geared towards compliance with privacy regulations through AI-powered data discovery and zero-trust access controls. While it shares some similarities with Keeper in terms of security, it is more specialized in data privacy management for hybrid and multi-cloud environments.
In summary, Keeper Business stands out with its unique features like One-Time Share, KeeperChat, and its extensive authentication options. However, for organizations with broader data privacy needs, tools like Securiti AI and DataGrail might be more suitable, especially if they require comprehensive data privacy automation and compliance management.
Keeper Business - Frequently Asked Questions
Frequently Asked Questions about Keeper Business
What are the pricing options for Keeper Business?
Keeper Business starts at $3.75 per user per month, or $45 billed annually. This plan is suitable for small to medium-sized businesses and includes features like encrypted vaults for every user, shared team folders, and unlimited device access.What features are included in the Keeper Business plan?
The Keeper Business plan includes several key features such as:- An encrypted vault for every user
- Shared team folders and subfolders
- Access from unlimited devices
- Policy engine and enforcements
- Security audit
- Activity reporting
- Team management
- Basic two-factor authentication (SMS, TOTP, Smartwatch, and FIDO2 WebAuthn security keys)
Is there a free trial available for Keeper Business?
Yes, Keeper offers a 14-day free trial for its Business and Enterprise plans. This allows you to test the features before committing to a purchase.How does Keeper Business handle team management and security?
Keeper Business includes advanced team management features such as shared team folders, policy engine and enforcements, and security audits. It also offers basic two-factor authentication methods to enhance security.Can Keeper Business integrate with other systems and services?
Yes, Keeper Business supports integration with various systems. While the Business plan does not include advanced integrations like Single Sign-On (SAML 2.0) or Active Directory and LDAP sync, these features are available in the Keeper Enterprise plan. However, the Business plan does offer sufficient integration options for smaller to medium-sized businesses.What kind of customer support does Keeper Business offer?
Keeper Business provides 24/7 customer support to help users with any issues or questions they may have. This support is included in the subscription.Are there any additional features or add-ons available for Keeper Business?
While the Business plan includes a comprehensive set of features, additional services like BreachWatch (a dark web monitor) are available at an extra cost. KeeperChat, an encrypted messaging service, is included for all Keeper Personal users but can also be beneficial for business users needing secure communication.How does Keeper Business handle password sharing and security?
Keeper Business allows for secure password sharing through features like shared team folders and the One-Time Share option. This ensures that passwords are shared securely and can be accessed only by authorized users.Is Keeper Business suitable for larger enterprises?
For larger enterprises, Keeper recommends the Enterprise plan, which includes more advanced features such as Single Sign-On (SAML 2.0) authentication, automated team management, and advanced two-factor authentication. The Business plan is more suited for small to medium-sized businesses.Are there any discounts available for Keeper Business?
While there are no general discounts mentioned for the Business plan, Keeper does offer discounts for students, military, and medical personnel on their Personal and Family plans. For custom pricing or potential discounts for larger teams, it is best to contact Keeper’s sales team directly.Need more information?
If you have more specific questions or need further details, it’s always a good idea to visit Keeper’s official website or contact their customer support for the most accurate and up-to-date information. Keeper Business - Conclusion and Recommendation
Final Assessment of Keeper Business
Keeper Business is a comprehensive password management solution that offers a range of features designed to enhance the cybersecurity and operational efficiency of businesses. Here’s a detailed assessment of who would benefit most from using it and an overall recommendation.Security and Privacy
Keeper Business stands out for its strong security features, including 256-bit AES encryption, zero-knowledge architecture, and two-factor authentication. This ensures that all sensitive information is encrypted locally before being transmitted to their servers, significantly reducing the risk of unauthorized access.Ease of Use
The platform is user-friendly, even for those without extensive technical expertise. The simple design and intuitive interface make it easy to set up and roll out to employees across various devices and web browsers. Features like AI-powered autofill and password generators simplify the process of managing passwords.Features and Functionality
Keeper Business offers a wide array of features that cater to the needs of businesses. These include:- Team Management: Allows administrators to set up, disable, or remove users, create teams and roles, and enforce security policies.
- Multi-Device Access: Users can access their password vault across multiple devices, ensuring seamless access.
- Advanced Security: Includes breach monitoring, secure file storage, and emergency access to trusted contacts.
- Integration: Integrates with popular tools and software such as Microsoft 365, Slack, and Zoom, enhancing functionality and user experience.
Scalability
Keeper Business is scalable and offers different plans to suit various business sizes. The Business Starter plan is ideal for small teams, while the Business plan is suited for small to medium-sized businesses. For larger enterprises, the Enterprise plan includes additional features like SAML 2.0 authentication and advanced 2FA methods.Support and Accessibility
The platform provides 24/7 customer support via live chat or email, ensuring that any issues are addressed promptly. Additionally, features like Keeper Concierge offer one-on-one customer support, further enhancing the user experience.Recommendation
Keeper Business is highly recommended for businesses of all sizes looking to strengthen their cybersecurity and streamline password management. Here are the key beneficiaries:- Small to Medium-Sized Businesses: These organizations can benefit from the Business Starter and Business plans, which offer essential features for team management and security.
- Large Enterprises: The Enterprise plan is ideal for larger businesses, providing advanced security features and integrations necessary for complex organizational structures.
- Teams with Multiple Devices: Given its multi-device syncing capability, Keeper Business is perfect for teams that use various devices for their work.