Symantec Email Security.cloud - Detailed Review

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    Symantec Email Security.cloud - Product Overview



    Introduction to Symantec Email Security.cloud

    Symantec Email Security.cloud is a comprehensive cloud-based email security solution designed to protect organizations from a wide range of email-borne threats. Here’s a breakdown of its primary function, target audience, and key features:

    Primary Function

    The primary function of Symantec Email Security.cloud is to safeguard email communications by detecting and blocking viruses, malware, spam, phishing, targeted attacks, and bulk email. It ensures the security and integrity of email exchanges, both inbound and outbound, using advanced security technologies and intelligence.

    Target Audience

    This solution is targeted at organizations of all sizes, including small, medium, and large enterprises. It is particularly beneficial for businesses that rely heavily on email for communication and need robust protection against various email threats. It supports Microsoft Office 365, Google G Suite, and on-premises email systems, making it versatile for different deployment environments.

    Key Features



    Security Capabilities

    • Antivirus and Antispam: Provides 100% protection against known and unknown email viruses and a 99% spam capture rate, with very low false positive rates.
    • Advanced Threat Protection: Utilizes Symantec’s Global Intelligence Network and the patented Probe Network to gather and analyze threat data. This includes predictive analysis through Skeptic technology to detect new and sophisticated targeted threats.
    • Email Threat Isolation: Isolates suspicious email links, web downloads, and attachments to prevent spear phishing, credential theft, and ransomware attacks.


    Content and Image Control

    • Content Control: Identifies and controls confidential or inappropriate email content, helping enforce acceptable use policies and reduce the risk of data loss. It scans email bodies, subjects, headers, and attachments, including Microsoft Office and PDF files.
    • Image Control: Scans emails and attachments to detect and block inappropriate images using advanced image-filtering techniques such as facial recognition and body positioning analysis.


    Encryption and Data Loss Prevention

    • Policy-Based Encryption: Enforces email encryption based on predefined policies, ensuring sensitive emails are encrypted regardless of the recipient’s technology. This includes granular control over encrypted emails and the ability to expire or recall messages.
    • Data Loss Prevention (DLP): Integrates with Symantec DLP to discover, monitor, and protect sensitive data in emails, endpoints, networks, and cloud applications.


    Management and Reporting

    • Web-Based Management Portal: Offers role-based access control, a monitoring dashboard, and customizable reports to manage email security effectively.
    • Service Availability: Targets 100% service uptime and ensures email delivery within 60 seconds, backed by a comprehensive SLA.


    Additional Features

    • Email Boundary Encryption: Forces TLS delivery routes to ensure secure email transmission.
    • Advanced Analytics: Provides deep visibility into targeted and advanced attack campaigns through cloud security email analytics.
    Symantec Email Security.cloud is a comprehensive solution that combines advanced security technologies with ease of management, making it an effective choice for organizations seeking to secure their email communications.

    Symantec Email Security.cloud - User Interface and Experience



    User Interface and Experience

    The user interface and experience of Symantec Email Security.cloud have received mixed reviews from users, highlighting both strengths and areas for improvement.



    Ease of Use and User Interface

    Users have noted that the user interface of Symantec Email Security.cloud can be somewhat cumbersome. Several reviews mention that the interface is not very user-friendly and can be complicated to navigate. For instance, users have pointed out that the UI is “a bit clunky” and that “usability is not that much user-friendly.”



    Functionality and Performance

    Despite the interface issues, the product is highly effective in its core functions. It is praised for its ability to filter out spam and phishing emails, providing strong security for email communications. Users appreciate its performance in detecting and blocking sophisticated email threats such as phishing attacks, malware, and ransomware.



    User Experience

    The overall user experience is marked by a sense of reliability and effectiveness in email security. Users appreciate the automated security measures that do not require constant user intervention, which helps in mitigating threats efficiently. However, there are recurring complaints about the support, particularly after the transition to Broadcom, with some users finding it hard to communicate with support and experiencing delays in resolving issues.



    Recommendations for Improvement

    Many users suggest that the interface needs to be more intuitive and easier to use. Recommendations include making the interface more user-friendly and improving the overall usability to enhance the user experience.



    Conclusion

    In summary, while Symantec Email Security.cloud excels in providing strong email security features and protecting against various threats, it falls short in terms of user interface and ease of use, which are areas that users hope will be improved in the future.

    Symantec Email Security.cloud - Key Features and Functionality



    Symantec Email Security.cloud Overview

    Symantec Email Security.cloud is a comprehensive cloud-based email security service that integrates advanced technologies, including AI-driven features, to protect mailboxes from various threats. Here are the main features and how they work:



    Accurate and Effective Spam and Virus Filtering

    Symantec Email Security.cloud uses a multi-layered security approach, including Skeptic technology, which is a self-learning heuristic system. This technology analyzes multiple attributes of emails to detect anomalies and predict potential threats, providing a 99% spam capture rate and 100% protection against known and unknown viruses as defined in the Service Level Agreement (SLA).



    Real-Time Link Following

    This feature scans URLs in emails to test if the linked sites contain malicious content, protecting against phishing, spear phishing, and targeted attacks. This real-time analysis helps prevent users from accessing harmful websites.



    Advanced Threat Protection

    The service includes an add-on for Advanced Threat Protection, which uses Symantec Cynic sandbox detection capabilities to identify and analyze new or unknown malware. This involves manual analysis by Symantec analysts to determine the severity and scope of targeted attack campaigns.



    Data Protection and Encryption

    Symantec Email Security.cloud offers granular policy-based data protection and encryption. The Email Safeguard plan includes features like Policy Based Encryption Essentials and TLS Encryption, ensuring secure message transport. These features help enforce acceptable use policies, reduce data loss, and maintain regulatory compliance. The service also supports multiple encryption technologies and custom branding.



    Email Image Control

    This feature, part of the Email Safeguard plan, uses Image Composition Analysis (ICA) to identify, control, and block inappropriate images from entering or leaving the organization. ICA employs techniques such as facial recognition, body positioning analysis, texture analysis, and flesh tone detection to accurately detect and block unwanted content.



    AI-Driven Intelligence

    The service leverages Symantec’s Global Intelligence Network, which is fed by data from millions of desktops, servers, and networks where Symantec security products are installed. This network provides visibility into new and emerging threats, enabling the service to deliver effective and accurate protection through continuous learning and adaptation.



    Cloud-Based Management

    Symantec Email Security.cloud offers a web-based management portal with role-based access control, a monitoring dashboard, and customizable reports. This allows administrators to manage email security settings, monitor activity, and generate reports efficiently.



    Service Plans

    The service is available in two plans:

    • Email Protect: Provides spam and malware protection with Skeptic technology and Real-Time Link Following.
    • Email Safeguard: Includes all features of Email Protect plus additional privacy and control features such as data protection, email image control, and policy-based encryption.


    Support and Availability

    The service is backed by a comprehensive SLA with 100% service availability and 24/7 support from a global team of email security experts. This ensures that any issues are promptly addressed, maintaining high service quality.

    These features collectively ensure that Symantec Email Security.cloud provides a highly effective and accurate email security solution, leveraging AI and advanced technologies to protect against a wide range of email-borne threats.

    Symantec Email Security.cloud - Performance and Accuracy



    Symantec Email Security.cloud Overview

    Symantec Email Security.cloud is a comprehensive email security solution that boasts high performance and accuracy in several key areas.



    Detection Accuracy

    • The solution is highly effective in detecting spam, with a success rate of over 99%.
    • It has a very low false positive rate for antispam, capped at a maximum of 3 in a million.
    • For antivirus protection, it stops 100% of viruses as defined in the Service Level Agreement (SLA) and maintains a false positive rate of no more than 1 in a million.


    Threat Protection

    • Symantec Email Security.cloud is equipped to block sophisticated email threats such as ransomware, spear phishing, and business email compromise. It uses multiple layers of protection, including content defense, sandboxing, and link protection technologies to detect and mitigate emerging, stealthy, and zero-day attacks.


    Advanced Security Features

    • The solution includes advanced machine learning, cloud sandboxing, and time-of-click link protection to protect against targeted and advanced attack campaigns.
    • It provides deep visibility into email threats through analytics that include over 60 data points on every clean and malicious email, helping in threat hunting and prioritization of security incidents.


    Data Protection and Compliance

    • Symantec Email Security.cloud integrates tightly with Symantec Data Loss Prevention (DLP) to protect sensitive data across emails, endpoints, networks, and cloud applications. It uses advanced detection technologies like vector machine learning and exact data matching to identify confidential data.
    • The solution also offers policy-based encryption controls, allowing for the automatic encryption of sensitive emails and granular control over encrypted messages.


    Service Reliability

    • The service is backed by strong service-level agreements, ensuring 100% virus protection, more than 99% spam filtering, and 100% email uptime.


    Limitations and Areas for Improvement

    • While the solution is highly effective, there can be issues related to email size limits. Emails exceeding the specified size limit are blocked, and this may require adjustments to the email size configuration in the Email Security.Cloud portal.
    • There have been reports of connection throttling issues, which can cause delays in email delivery. However, these issues are typically addressed through support cases and adjustments to connection timeouts.


    Conclusion

    Overall, Symantec Email Security.cloud is a highly accurate and reliable solution for protecting email systems from various threats, with strong service-level agreements and advanced security features. However, users should be aware of potential issues related to email size limits and connection throttling.

    Symantec Email Security.cloud - Pricing and Plans



    The Pricing Structure for Symantec Email Security.cloud

    The pricing structure for Symantec Email Security.cloud is not explicitly outlined in the available sources, but here are some key points about the service plans and features:



    Service Plans

    Symantec Email Security.cloud offers two main service plans:



    Email Protect

    • This plan provides accurate and effective spam and malware protection using Skeptic technology, which includes self-learning heuristic capabilities and predictive analysis.
    • It also features Real-Time Link Following to protect against malicious URLs embedded in messages.


    Email Safeguard

    • This plan includes all the features of Email Protect, plus additional privacy and control features.
    • It offers data protection with simple policy templates for internal, legal, and regulatory compliance needs.
    • Features include Image Control to identify, control, and block inappropriate images, Policy Based Encryption Essentials, and TLS Encryption for secure message transport.


    Add-Ons

    In addition to the base plans, there are several add-ons available:



    Advanced Threat Protection: Email

    • This add-on provides unique targeted attack identification and Symantec Cynic sandbox detection capabilities. It includes manual analysis of new or unknown malware by Symantec analysts.


    Policy Based Encryption Advanced

    • This add-on enforces email encryption based on pre-defined policies, ensuring emails can be read on all devices, including mobile. It supports multiple encryption technologies and custom branding.


    Pricing

    The pricing for Symantec Email Security.cloud is not publicly available and is provided upon request. There is no free trial or free version of the service. To get a quote, you typically need to contact a sales representative or submit a quote request through authorized resellers.

    Symantec Email Security.cloud - Integration and Compatibility



    Symantec Email Security.cloud Overview

    Symantec Email Security.cloud is a comprehensive email security solution that integrates with various tools and platforms to enhance email protection and management. Here are some key points on its integration and compatibility:



    Integration with Security Operations Platforms

    Symantec Email Security.cloud can be integrated with Google Security Operations SOAR (Security Orchestration, Automation, and Response). This integration allows for actions such as testing connectivity and blocking entities (like hostnames, IP addresses, URLs, file hashes, email subjects, and email addresses) directly from the Google Security Operations platform. The integration requires parameters like the IOC API root, username, password, and SSL verification.



    Integration with Cloud Connectors

    The service can also be integrated with the Exabeam Cloud Connectors platform. To set this up, you need to provide the ClientNet login and password, which are obtained from the Data Feeds API Guide. This integration enables the collection and sending of data to external systems like SIEM (Security Information and Event Management) and log management tools.



    Email Authentication and Validation

    Symantec Email Security.cloud supports email authentication via SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail), and it can validate inbound emails for DMARC (Domain-based Message Authentication, Reporting, and Conformance). This integration is particularly useful when managed through platforms like Valimail, which helps in configuring these authentication methods to ensure email legitimacy.



    Compatibility with Email Services

    The solution is compatible with various email services, including Microsoft Office 365, Google G Suite, and on-premises email systems. It provides a unified approach to safeguarding emails across these different environments, ensuring comprehensive protection against email threats.



    Data Loss Prevention (DLP)

    Symantec Email Security.cloud integrates tightly with Symantec Data Loss Prevention (DLP) to protect sensitive data. This integration extends content-aware DLP capabilities to cloud-based email services like Microsoft Office 365 and Google G Suite, helping to address legal and compliance requirements.



    Additional Protections

    The solution also includes features like Email Threat Isolation, which executes browser calls in a virtual environment to shield users from malicious links and downloads. This feature is part of the broader Symantec Messaging Gateway and can be added to enhance email security further.



    Conclusion

    In summary, Symantec Email Security.cloud offers versatile integration options with various security and email management platforms, ensuring it can be seamlessly incorporated into different IT environments to provide comprehensive email security.

    Symantec Email Security.cloud - Customer Support and Resources



    Symantec Email Security.cloud Support Overview

    Symantec Email Security.cloud offers a comprehensive set of customer support options and additional resources to ensure users can effectively manage and troubleshoot their email security needs.



    Support Channels



    24/7 Support

    Symantec provides around-the-clock support through various channels, including phone, email, and online ticketing. This ensures that users can get assistance at any time, which is particularly important for maintaining continuous email security.



    Phone Support

    Available 24 hours a day, 7 days a week, providing immediate assistance for critical issues.



    Email and Online Ticketing

    Users can submit support tickets via email or the online ticketing system, allowing them to manage the status and priority of their tickets.



    Support Resources



    Web-Based Management Console

    The service is administered through a web-based management console that provides role-based access controls. This console allows users to configure and manage the service, access reports, and view data and statistics. It also supports two-factor authentication for secure access.



    Documentation and Guides

    Symantec offers detailed documentation, including service guides and support materials, to help users configure, deploy, and manage the Email Security.cloud service. These resources are available in various formats, such as PowerPoint.



    Professional and Managed Services

    Through partners like Gradian, users can access professional services for configuration, deployment, and ongoing support of the Email Security.cloud service. This includes technical account services and managed configuration services.



    Additional Features and Tools



    IOC Management and Data Feeds

    The integration with platforms like Cortex XSOAR allows users to manage Indicators of Compromise (IOCs), retrieve threat data, monitor email queues, and manage quarantined emails. These tools help streamline response and compliance efforts.



    Customization

    Administrators can customize email security policies, end-user alerts, and email disclaimers to fit their organization’s specific needs.



    Service Availability and Reliability



    Guaranteed Availability

    The service is available 24/7 and is backed by a comprehensive Service Level Agreement (SLA) that guarantees 100% availability. The service operates across multiple datacenter clusters to ensure resilience and availability.

    By providing these support options and resources, Symantec Email Security.cloud ensures that users have the tools and assistance they need to effectively secure their email communications.

    Symantec Email Security.cloud - Pros and Cons



    Advantages of Symantec Email Security.cloud



    Effective Threat Protection

    Symantec Email Security.cloud is highly effective in detecting and eliminating email-borne threats, including viruses, malware, spam, phishing, and targeted attacks. It boasts a 99 percent spam capture rate and 100 percent protection against known and unknown email viruses.



    Advanced Security Features

    The service includes advanced features such as Skeptic™ technology, which uses multiple attributes and heuristics to identify anomalies and protect against malicious content. It also offers real-time link following and behavior analysis, along with sandboxing to test suspicious emails.



    Data Loss Prevention

    Symantec Email Security.cloud includes robust data loss prevention (DLP) capabilities, allowing organizations to control sensitive data through encryption, policy-based encryption, and content scanning. It supports regulatory and compliance-focused policies and provides granular control by user, group, and domain.



    Integration and Compatibility

    The solution integrates well with various mailbox services, including Microsoft Office 365, Google Apps, and on-premise or hosted Microsoft Exchange. This ensures comprehensive protection across different email environments.



    User-Friendly Interface

    Users have reported a helpful and effective user interface, which simplifies the management of email security. Features like end-user email notifications for quarantine management and administrator, sender, and recipient notification options enhance usability.



    Automated Security Measures

    The service provides automated security measures that do not require user intervention, ensuring continuous protection without manual effort. This includes automatic threat detection and response capabilities.



    Disadvantages of Symantec Email Security.cloud



    Cost

    One of the significant drawbacks is the cost. Symantec Email Security.cloud is considered expensive, which can be a barrier for small and medium-sized enterprises.



    Customer Support Issues

    Since the transition to Broadcom, users have reported a decline in customer support and usability. There have been complaints about the support being less responsive and less helpful.



    System Performance

    Some users have experienced system performance issues, such as the system hanging frequently, which can be frustrating and impact productivity.



    Limited Features

    Compared to other software, some users feel that Symantec Email Security.cloud lacks additional features, which might limit its functionality for certain needs.



    Complex Setup

    The setup process for Symantec Email Security.cloud can be difficult, which may require significant technical expertise to implement correctly.



    Resource Intensity

    The application can be resource-intensive, which might affect the performance of client computers, especially if they have limited resources.

    By considering these points, you can make a more informed decision about whether Symantec Email Security.cloud aligns with your organization’s needs and budget.

    Symantec Email Security.cloud - Comparison with Competitors



    Symantec Email Security.cloud

    • This service is known for its high accuracy in filtering unwanted messages, with a 99% spam capture rate and 100% protection against known and unknown email viruses, as defined in its service level agreement.
    • It utilizes Symantec’s Global Intelligence Network, which gathers data from millions of desktops, servers, and networks, providing comprehensive visibility into new and emerging threats.
    • The Skeptic scanning technology examines multiple attributes of an email to detect anomalies and predict potential threats.
    • Real-Time Link Following technology scans URLs to protect against phishing and targeted attacks.
    • It offers granular policy-based encryption, data loss prevention, and image control features, making it versatile for regulatory and compliance needs.


    Alternatives and Competitors



    Proofpoint Email Security and Protection

    • Proofpoint stands out for its ability to stop both malware and non-malware threats, such as impostor emails. It offers advanced threat protection that can detect and stop complex attacks even if they do not use malware.
    • It is highly regarded for its support, reliability, and efficiency, making it a strong alternative to Symantec Email Security.cloud.


    Microsoft Defender for Office 365

    • This solution is integrated with Office 365 and protects against malicious threats in email messages, links, and collaboration tools. It is particularly useful for organizations already using Microsoft services.
    • It offers comprehensive protection but may lack some of the advanced features and granular control available in Symantec Email Security.cloud.


    Mimecast Advanced Email Security

    • Mimecast provides multi-layered email security and content controls. It includes targeted threat protection and is known for its ease of use and comprehensive protection against phishing, malware, and spoofing.
    • It offers double AV protection and is Office 365 friendly, making it a viable option for businesses looking for a user-friendly solution.


    Avanan (Now Check Point Email Security)

    • Avanan, now part of Check Point, uses APIs to block phishing, malware, and data leakage. It adds a transparent layer of security that also protects other collaboration tools like Slack.
    • It is praised for its ease of customization, integration, and transparency, making it a strong competitor in the market.


    IRONSCALES

    • IRONSCALES uses AI and human insights to stop advanced phishing attacks, including BEC, ATO, and VIP impersonation. It is known for its support, efficiency, and transparency.
    • It helps enterprises reduce risk and boost security team efficiency, making it a good choice for organizations looking for advanced phishing protection.


    Cisco Secure Email

    • Cisco Secure Email offers high availability email protection against dynamic threats. It is easier to use and integrate compared to some other solutions and is known for its reliability and support.
    • It provides comprehensive protection but may not offer the same level of granular control as Symantec Email Security.cloud.


    Unique Features and Considerations

    • Symantec’s Intelligence Network: Symantec’s extensive intelligence network, which includes data from millions of endpoints, gives it a unique edge in detecting and mitigating threats.
    • Skeptic Scanning Technology: Symantec’s proprietary Skeptic technology is highly effective in detecting sophisticated attacks through predictive analysis.
    • Granular Policy Control: Symantec offers detailed policy-based encryption and data loss prevention, which is particularly useful for organizations with strict compliance requirements.

    When choosing an alternative, consider the specific needs of your organization, such as the level of granular control required, the type of threats you are most concerned about, and the ease of integration with your existing email infrastructure. Each of these competitors offers unique strengths that may align better with your particular needs.

    Symantec Email Security.cloud - Frequently Asked Questions

    Here are some frequently asked questions about Symantec Email Security.cloud, along with detailed responses:

    What is Symantec Email Security.cloud?

    Symantec Email Security.cloud is a cloud-based email security service that filters unwanted messages and protects users from various email-borne threats, including spam, malware, phishing, and targeted attacks. It utilizes self-learning capabilities and Symantec intelligence to provide highly effective and accurate email security.



    How does Symantec Email Security.cloud protect against spam and viruses?

    The service is built upon big intelligence combined with multi-layered security, including Skeptic scanning technology. It is designed to protect against 99% of spam (95% for emails with double byte characters) and offers 100% protection against known and unknown viruses, as defined in the service level agreement.



    What types of email threats does Symantec Email Security.cloud defend against?

    Symantec Email Security.cloud defends against a wide range of email threats, including spam, malware, phishing, targeted attacks, and bulk email. It also uses Real-Time Link Following technology to scan links in emails for malicious content.



    How does Symantec Email Security.cloud handle data protection and encryption?

    The service includes features like Policy Based Encryption Essentials and TLS Encryption to ensure secure message transport. It allows for granular policy-based encryption, enabling you to enforce email encryption based on pre-defined policies without requiring any change in user behavior. Additionally, it supports data loss prevention and regulatory compliance through simple policy templates.



    What service plans are available for Symantec Email Security.cloud?

    Symantec offers two main service plans: Email Protect and Email Safeguard. Email Protect provides accurate and effective spam and malware protection with Skeptic technology and Real-Time Link Following. Email Safeguard includes all the features of Email Protect plus additional features such as Data Protection, Image Control, and Policy Based Encryption Essentials.



    How do I configure my domain to use Symantec Email Security.cloud?

    To configure your domain, you need to update your MX records to point to Symantec’s mail servers. For inbound mail, set the lowest MX preference to MX 10 cluster3.eu.messagelabs.com and the second preference to MX 20 cluster3a.eu.messagelabs.com. For outbound mail, configure your SMTP server to send emails via cluster3out.eu.messagelabs.com. It is also recommended to lock down port 25 SMTP traffic to Symantec’s IP ranges.



    Does Symantec Email Security.cloud support various email services?

    Yes, Symantec Email Security.cloud supports a variety of email services, including Microsoft Office 365, Google Apps, on-premises or hosted Microsoft Exchange, and other mailbox services.



    How does Symantec Email Security.cloud handle image content?

    The service includes an Image Control feature that can identify, control, and block inappropriate images from entering or leaving the organization. This feature uses advanced technologies such as image composition analysis, image signatures, facial recognition, body positioning analysis, texture analysis, and flesh tone detection.



    Can I integrate Symantec Email Security.cloud with other security tools?

    Yes, Symantec Email Security.cloud can be integrated with other security tools. For example, it can be configured with Stellar Cyber to collect various types of data feeds, such as clicktime, delivery, ec_reports, isolation, malware, and spam data.



    What kind of support does Symantec offer for Email Security.cloud?

    Symantec provides comprehensive support for Email Security.cloud, including a global team of email security experts available 24/7. The service is backed by a meaningful service level agreement to ensure high availability and effectiveness.



    Are there any add-ons available for Symantec Email Security.cloud?

    Yes, there are add-ons available. For instance, the Advanced Threat Protection: Email add-on helps uncover advanced attacks by adding targeted attack identification and Symantec Cynic sandbox detection capabilities. Another add-on is Policy Based Encryption Advanced, which provides additional encryption options and custom branding.

    Symantec Email Security.cloud - Conclusion and Recommendation



    Final Assessment of Symantec Email Security.cloud

    Symantec Email Security.cloud is a comprehensive cloud-based email security service that offers a wide range of features to protect organizations from various email-borne threats. Here’s a detailed look at its benefits and who would most benefit from using it.

    Key Features and Benefits



    Accurate Spam and Virus Filtering

    The service boasts a 99% spam capture rate and 100% protection against known and unknown viruses, as defined in the Service Level Agreement (SLA).



    Advanced Threat Protection

    It includes Skeptic technology, which uses predictive analysis to detect new and sophisticated targeted attacks, including phishing and spear phishing. Real-Time Link Following technology scans URLs to identify malicious content.



    Encryption and Data Loss Prevention

    Granular policy-based encryption and advanced content filtering help control sensitive data, ensuring compliance with regulatory requirements.



    Support for Multiple Platforms

    The service supports Microsoft Office 365, Google Apps, on-premises or hosted Microsoft Exchange, and other mailbox services.



    Dependable Service

    Backed by a comprehensive SLA and supported by a global team of email security experts available 24/7, ensuring high service quality and reliability.



    Service Plans

    Symantec offers two main service plans:



    Email Protect

    Provides basic spam and malware protection with Skeptic technology and Real-Time Link Following.



    Email Safeguard

    Includes all features of Email Protect plus additional privacy and control features such as data protection, image control, and policy-based encryption.



    Who Would Benefit Most

    Symantec Email Security.cloud is particularly beneficial for organizations that need robust email security without the hassle of managing on-premises solutions. Here are some key beneficiaries:



    Medium to Large Enterprises

    These organizations often have extensive email communication and need advanced protection against targeted attacks, spam, and malware.



    Regulated Industries

    Companies in industries like finance, healthcare, and legal, which handle sensitive data, can benefit from the granular policy-based encryption and data loss prevention features.



    Organizations with Distributed Workforces

    Businesses with remote workers or multiple locations can ensure consistent email security across all users without the need for local infrastructure.



    Overall Recommendation

    Symantec Email Security.cloud is a highly effective solution for organizations seeking comprehensive email security. Its self-learning capabilities, combined with Symantec’s global intelligence network, make it a reliable choice for protecting against a wide range of email threats. The service is easy to implement, reduces the risk of security breaches, and helps maintain regulatory compliance.

    For any organization looking to enhance their email security, Symantec Email Security.cloud is a solid option due to its accurate and effective spam and virus filtering, advanced threat protection, and dependable service delivery. The availability of different service plans allows organizations to choose the level of protection that best fits their needs.

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