Webroot Business Endpoint Protection - Detailed Review
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Webroot Business Endpoint Protection - Product Overview
Webroot Business Endpoint Protection Overview
Primary Function
Webroot Business Endpoint Protection is a cloud-based security solution aimed at protecting business endpoints from a wide range of cyber threats. Its primary function is to prevent, detect, and remediate malware, ransomware, phishing attacks, and other sophisticated threats in real-time.
Target Audience
This product is targeted at businesses of all sizes, including small to medium-sized enterprises, that need comprehensive endpoint security. It is particularly useful for organizations looking to manage multiple sites and locations with ease and efficiency.
Key Features
Multi-Layered Protection
Webroot Business Endpoint Protection includes various shields such as the real-time shield, web shield, identity shield, phishing shield, and behavior shield. These shields work together to block known and unknown threats, including viruses, malware, trojans, ransomware, and spyware.
Cloud-Based Management
The solution is fully cloud-based, allowing for hassle-free deployment and management. There is no need for on-premises hardware, and administrators can manage all aspects from a single online console. This includes initiating and managing trials and subscriptions to additional Webroot services like DNS Protection and Security Awareness Training.
Advanced Detection and Remediation
Webroot uses proprietary technology and machine learning to monitor, journal, and contain potential infections, even when endpoints are offline. If malware executes, Webroot can reverse the changes made by the malware and restore the endpoint to its last known good state.
Behavioral Analysis
The behavior shield monitors individual user behavior to dynamically adjust malware prevention. Administrators can also adjust heuristics settings based on their risk tolerance for file execution.
Evasion Shield
This feature detects, blocks, and quarantines evasive script attacks, including file-based, fileless, obfuscated, or encrypted threats. It also prevents malicious actions in scripts like PowerShell, JavaScript, and VBScript.
Application Control and Firewall
The platform allows administrators to control which applications are allowed to run and includes a software firewall for additional security.
Offline Protection
Webroot provides full offline protection, ensuring endpoints remain secure even when they are not connected to the corporate network.
Multi-OS Support
The solution supports various operating systems, including Windows, macOS, as well as virtualization, terminal server, and Citrix environments.
Automated Operations
The endpoint protection is fully automated, with features like automated software agent updates, alerting, and scheduled reporting. This ensures minimal impact on user productivity.
User-Friendly Console
The management console includes features like 30-minute rolling sessions for security, the ability to export device information as CSV files, and extensive user guides and support resources.
Overall, Webroot Business Endpoint Protection offers a comprehensive and automated endpoint security solution that is easy to deploy and manage, making it an effective choice for businesses seeking to protect their endpoints from modern cyber threats.
Webroot Business Endpoint Protection - User Interface and Experience
User Interface and Overall User Experience
The user interface and overall user experience of Webroot Business Endpoint Protection are characterized by several key features and functionalities, although there are some areas that require attention.
Interface Layout and Navigation
The administration interface of Webroot Business Endpoint Protection is available in two main forms: one for managing devices within an organization and another for managing devices for multiple businesses. However, the layout of the administration interface has been noted to be somewhat confusing. The interface is not logically arranged, and users may need to refer to the documentation to effectively use its functions. For example, to install the WBEP agent, users must go to the ‘Downloads’ tab, which is not immediately intuitive.
Dashboard and Reporting
Despite the initial learning curve, the main ‘Dashboard’ provides a clear and quick summary of the number of endpoints, including those that are active or infected. The dashboard also includes detailed infographics on endpoints where the agent software has been installed, showing information on infected endpoints and those that haven’t been seen recently. The left-hand pane can display each section with sub-options and can be minimized to a more compact version as users become more familiar with the icons.
Ease of Use
Users generally find Webroot Business Endpoint Protection easy to use, especially once they are familiar with its features. The platform is cloud-based, which simplifies deployment and management. The small agent size (<5MB) and quick installation time (average of 3 seconds) make it user-friendly and non-intrusive on system resources. However, some users have noted that the initial setup and policy configuration can be confusing, particularly for first-time users.
Policy Management
The platform requires endpoints to subscribe to defined policies, which can be pre-configured or customized. While this allows for greater control over endpoint behavior, it can also lead to some confusion. For instance, the ‘Silent Audit’ policy offers limited protection, and switching to the ‘Recommended Defaults’ policy, which provides maximum protection, can have a 24-hour poll interval for scans and actions.
User Feedback
Users appreciate the live-scan security protection, the continuous monitoring, and the minimal downtime and disruption to business operations. However, some users have reported issues with customer support, noting that it can be difficult to get through to knowledgeable support staff quickly, which is a significant concern for organizations dealing with immediate security issues.
Offline and Connectivity Issues
One notable drawback is the lack of effective offline support. When devices are offline or experience intermittent connectivity issues, the software may fail to detect threats locally, potentially exposing endpoints until they are reconnected to the internet.
Conclusion
In summary, while Webroot Business Endpoint Protection offers a user-friendly and efficient security solution with a cloud-based management console and real-time threat detection, it requires some time to get accustomed to its interface and policy management. The documentation and guides provided by Webroot are essential for maximizing the use of the platform.
Webroot Business Endpoint Protection - Key Features and Functionality
Webroot Business Endpoint Protection
Webroot Business Endpoint Protection is a comprehensive security solution that leverages advanced technologies, including artificial intelligence and machine learning, to protect business endpoints from a wide range of threats. Here are the key features and how they function:
Multi-Shield Protection
Webroot employs a multi-shield approach that includes several types of shields:
- Real-Time Shield: Blocks known threats based on Webroot’s threat definitions.
- Web Shield: Protects against browser-based attacks and web threats.
- Identity Shield: Safeguards sensitive data during online transactions, preventing exposure.
- Phishing Shield: Detects and blocks phishing attacks.
- Evasion Shield: Detects, blocks, and quarantines evasive script attacks, including file-based, fileless, obfuscated, or encrypted threats. It also prevents malicious actions in PowerShell, JavaScript, and VBScript.
Behavior Shield
This feature monitors individual user behavior to dynamically adjust malware prevention. It uses infrared dynamic risk prevention to analyze user behavior and adjust protection accordingly.
Heuristics Settings
Administrators can adjust heuristics settings based on the organization’s risk tolerance for file execution. This allows for a customizable level of threat analysis when scanning protected endpoints.
Cloud-Based and Real-Time Protection
Webroot operates entirely in the cloud, using real-time machine learning to continuously monitor and adapt endpoint defenses. This approach ensures protection without the need for signature updates or definitions, which can impact system performance.
BrightCloud Threat Intelligence
Webroot’s protection is backed by the BrightCloud Threat Intelligence platform, which is trusted by over 140 network, security, and technology vendors. This platform combines AI and machine learning to classify and categorize threats effectively.
Offline Protection
Webroot provides protection even when endpoints are offline. It monitors, journals, and contains potential infections, allowing for auto-remediation once the endpoint reconnects to the internet.
Automated Operation and Management
The platform is fully automated, allowing for easy deployment, management, and maintenance. It includes pre-configured policy templates, automated software agent updates, and scheduled reporting. Administrators can manage multiple sites and locations from a single online console.
Multi-OS and Environment Support
Webroot Business Endpoint Protection supports various operating systems, including MacOS, Windows, and virtualization environments such as terminal servers and Citrix.
Script Shield
This feature prevents malicious behaviors from executing in scripts written in PowerShell, JavaScript, and VBScript, adding an extra layer of protection against script-based attacks.
User and Admin Experience
The solution is designed to be lightweight, with minimal resource usage (CPU and RAM), ensuring that users hardly notice the protection running. The management console includes features like 30-minute rolling sessions and the ability to export device information as CSV files.
Security and Access Controls
Webroot secures the login console with a secondary security code and prompts managers to set up two-factor authentication. Administrators can allocate different access permissions and admin rights, enhancing security and control.
By integrating AI and machine learning, Webroot Business Endpoint Protection offers a proactive, predictive, and multi-layered approach to security, making it an effective solution for businesses to combat modern cyber threats.
Webroot Business Endpoint Protection - Performance and Accuracy
Performance
Webroot Business Endpoint Protection is generally resource-efficient, which is a significant advantage. Here are some performance highlights:
- Resource Efficiency: The client software is lightweight and does not consume a lot of system resources, making it suitable for businesses with a range of hardware configurations.
- Installation and Boot Time: Performance benchmarks by PassMark Software indicate that Webroot’s installation time and boot time are competitive with other endpoint security products. It performs well in metrics such as CPU usage during idle and scan, and memory usage during system idle and scans.
- System Impact: The software has minimal impact on system performance, which is crucial for maintaining productivity. It scores well in benchmarks like file copy, move, and delete, as well as file compression and decompression.
Accuracy and Threat Detection
While Webroot Business Endpoint Protection has a strong set of security features, there are some concerns regarding its accuracy and proactive threat detection:
- Threat Detection: In tests conducted by TechRadar, the software sometimes failed to prevent the download and decompression of a test virus. However, it did detect and quarantine the threat during a manual scan. This inconsistency raises questions about its proactive detection capabilities.
- Reporting: There were issues with threat reporting, as the WebRoot Management Console did not always reflect the detection and quarantine of threats. This lack of reporting can make it difficult for network managers to monitor and respond to security incidents.
- Policies and Configuration: The effectiveness of the software can be highly dependent on the policies set up. For instance, the default “Silent Audit” policy offers limited protection, and switching to the “Recommended Defaults” policy did not significantly improve threat detection and reporting in the tests conducted.
Limitations
Several limitations are worth noting:
- Operating System Support: Webroot Business Endpoint Protection only supports Windows and macOS, with no support for Linux or mobile devices (Android and iOS). This limits its applicability in diverse IT environments.
- Interface and Usability: The administration interface, although improved, still has a complex layout and can be counter-intuitive, which may hinder user experience.
- Additional Features: While the software offers features like DNS protection and security awareness training, these come at an additional cost, effectively doubling or tripling the price per endpoint.
Conclusion
In summary, Webroot Business Endpoint Protection offers strong performance in terms of resource efficiency and competitive pricing. However, it faces challenges in proactive threat detection, consistent reporting, and user interface usability. Additionally, its limited operating system support is a significant drawback. To get the most out of this product, careful configuration of device policies and a thorough understanding of its features are essential.
Webroot Business Endpoint Protection - Pricing and Plans
The Pricing Structure for Webroot Business Endpoint Protection
The pricing structure for Webroot Business Endpoint Protection is relatively straightforward and based on the number of users or seats you need to protect.
Pricing Tiers
- Per User Pricing: The cost starts at $150 per user per year. This is a flat rate for each user, making it simple to calculate the total cost based on the number of users you need to protect.
Volume Discounts
- For larger organizations, there are volume discounts available. Here are some examples:
- For 5 users, the price is $150 total, or $30 per seat.
- For 25 users, the price is $690 total, or $27.60 per seat.
- For 100 users or more, the price is $2,520 total, or $25.20 per seat.
Custom Quotes
- For education companies, nonprofits, or state and government organizations, Webroot offers custom quotes. You can contact them directly to get a quote specific to your needs.
Features Across Plans
- The features of Webroot Business Endpoint Protection are generally consistent across all plans, with no tiered feature sets. This includes:
- Real-Time Monitoring
- Data Security
- Anomaly/Malware Detection
- Anti-Virus
- Web Threat Management
- Activity Tracking
- VPN
- Whitelisting/Blacklisting
- Web Traffic Reporting
- Vulnerability Scanning
- Firewalls
- Behavioral Analytics
- AI/Machine Learning
- Offline Protection and Auto-Remediation
- Multi-OS, virtualization, terminal server, and Citrix support.
Free Trial
- Webroot offers a free 30-day trial for Business Endpoint Protection, allowing you to test the software without any obligation to buy. This trial includes all the features of the full product and requires no credit card information.
Webroot Business Endpoint Protection - Integration and Compatibility
Webroot Business Endpoint Protection
Webroot Business Endpoint Protection is a versatile and integrated security solution that offers seamless compatibility and integration with various tools and platforms, making it a robust choice for businesses.Integration with Other Tools
Webroot Business Endpoint Protection integrates well with several management and security platforms, enhancing its functionality and ease of use. Here are a few notable integrations:N-able N-central
This integration allows N-able customers to check if Webroot endpoint protection is installed, automatically install it if not, report on the endpoint status, and run scans based on custom schedules.
SyncroMSP
Webroot integrates with SyncroMSP’s combined RMM, PSA, and Remote Access platform, providing MSPs with an affordable and intuitive way to manage threat detection and protection. This integration offers live data from Webroot Business Endpoint Protection, including threat status, engine version, and communications status, all within the SyncroMSP console.
Compatibility Across Different Platforms and Devices
Webroot Business Endpoint Protection is highly compatible with a wide range of operating systems and environments:Operating Systems
It supports Windows 10 (32- and 64-bit), Windows 11 (64-bit), Windows Server 2012 R2, Windows Server 2008 R2, and macOS devices.
Virtualization and Server Environments
The solution is compatible with virtualization, terminal servers, and Citrix environments, making it versatile for various business setups.
Multi-Language Support
The Webroot software agent supports over 14 languages, catering to a global user base.
Management and Deployment
The solution is built for ease of deployment and management:Cloud-Based Management
Webroot offers a single integrated management console that provides full security visibility and allows administrators to manage multiple sites and locations from a single online console. There is no need for on-premises hardware.
Automated Operations
The endpoint protection is fully automated, with pre-configured policy templates, automated software agent updates, and scheduled reporting. This ensures minimal impact on user productivity.
Offline Protection
Webroot Business Endpoint Protection also provides full offline protection, using proprietary technology to monitor, journal, and contain potential infections even when the endpoint is offline. This feature reduces the number of false detections and ensures continuous security.Conclusion
In summary, Webroot Business Endpoint Protection is a highly integrated and compatible solution that supports a broad range of platforms and devices, making it an effective choice for businesses seeking comprehensive endpoint security. Webroot Business Endpoint Protection - Customer Support and Resources
Webroot Business Endpoint Protection Support Overview
Webroot Business Endpoint Protection offers a comprehensive array of customer support options and additional resources to ensure users can effectively manage and secure their endpoints.Technical Support
For technical issues, Webroot provides multiple contact channels:Contact Numbers
- In the United States, you can call 1-866-254-8400 for technical support.
- In Australia, the number is 1 800 848 307 or the local number 61 2 8071 1903.
- In the United Kingdom, call 44 (0) 808 101 7260, and in Ireland, use 1 800 902 213 or the UK local number 44 (0) 808 101 7260.
Global Support Ticketing System
Users can also submit support tickets through the Global Support Ticketing System, which is accessible online. This allows for a more detailed explanation of the issue and can be particularly useful for complex problems.Additional Support Resources
- Webroot Community and Knowledge Base: These resources provide a wealth of information, including user guides, best practices, and answers to common questions. The community allows users to connect with other IT professionals to share experiences and solutions.
- Product Guides: Webroot offers detailed admin guides that include how-tos and best practices for deploying and managing the endpoint protection software.
- Deployment Help: If you need assistance with deploying Webroot protection, there are specific resources available to guide you through the process.
- Release Notes: Stay updated with the latest product enhancements, bug fixes, and other important changes through the release notes section.
Contact Information for Purchases and Renewals
For inquiries related to purchases or renewals, you can contact Webroot during their business hours:Purchase Contact Numbers
- In the United States, call 1-800-870-8102 from Monday through Friday, 7:00 AM to 6:00 PM MT.
- In Australia, use 1 800 013 992, and in the United Kingdom, call 44 (0) 800 804 7016.
Award-Winning Telephone Support
Webroot boasts a high customer satisfaction rate with their in-house support team, ensuring that issues are resolved efficiently. By providing these various support channels and resources, Webroot ensures that users have the help they need to effectively manage and secure their endpoints. Webroot Business Endpoint Protection - Pros and Cons
Pros of Webroot Business Endpoint Protection
Extensive Protection Features
Webroot Business Endpoint Protection offers a wide range of security features, including real-time shield, web shield, identity shield, phishing shield, and behavior shield, which protect against various threats such as viruses, malware, trojans, ransomware, and more.
Resource Efficiency
The client software is highly resource-efficient, ensuring it does not impact user productivity. The installation process is quick, taking only about 30 seconds, and the software updates are automated and transparent to the user.
Affordability
The platform is very affordable, with pricing starting at $30 per endpoint for up to 9 endpoints, and discounted rates for larger numbers of endpoints. This makes it one of the cheapest endpoint security solutions available.
Useful Documentation and Support
Webroot provides extensive documentation, including user guides and an ‘Announcements’ section in the Resource Center. Additionally, it offers free telephone support from an award-winning in-house team.
Advanced Detection and Prevention
The platform uses big data processing and machine learning to detect and prevent malware, even when endpoints are offline. It also includes features like infrared dynamic risk prevention and powerful heuristics for adjusting risk tolerance.
Ease of Deployment and Management
The solution is fully cloud-based, allowing for hassle-free deployment and remote endpoint management through a single integrated console. This console enables administrators to manage multiple sites, allocate access permissions, and automate software updates.
Cons of Webroot Business Endpoint Protection
Complex Interface
The administration interface of Webroot Business Endpoint Protection is not logically arranged, which can make it difficult to use, especially for those who are not familiar with it. The layout, although improved, still has some quirks.
Limited Operating System Support
The platform only supports Windows and macOS, with no support for Linux or mobile devices (Android and iOS). This limitation can be a significant drawback for organizations that use a variety of operating systems.
Inconsistent Threat Reporting
There have been issues with the platform’s ability to detect and report threats consistently. During tests, the software sometimes failed to prevent the download of malware and did not always report detected threats in the management console.
False Positives and Non-Detection
Users have reported issues with false positives and the non-detection of malware or phishing attempts, which can affect the reliability of the product.
Policy Configuration Issues
The default policies, such as the ‘Silent Audit’ policy, may not provide maximum protection, and changing policies can be cumbersome. This can lead to delays in threat detection and reporting.
Overall, while Webroot Business Endpoint Protection offers a strong set of security features at an affordable price, it has some significant drawbacks, particularly in terms of its interface, operating system support, and consistent threat detection and reporting.
Webroot Business Endpoint Protection - Comparison with Competitors
Unique Features of Webroot Business Endpoint Protection
- Comprehensive Threat Protection: WBEP offers a wide range of protection against various threats, including viruses, malware, trojans, ransomware, spyware, phishing attacks, browser-based attacks, and cryptojacking. It uses multiple shields such as the real-time shield, web shield, identity shield, and phishing shield to ensure thorough protection.
- Behavioral Analysis and Evasion Shield: The behavior shield monitors user behavior to dynamically adjust malware prevention, and the evasion shield detects and blocks evasive script attacks, including file-based, fileless, obfuscated, or encrypted threats. This is particularly useful for preventing malicious actions in scripts like PowerShell, JavaScript, and VBScript.
- Application and Web Control: WBEP includes features like application control to block restricted applications and web control to manage website access and enforce compliance protocols.
- Firewall and Automated Remediation: It comes with a software firewall and automated remediation capabilities to quickly resolve common network security incidents.
Comparison with Data Privacy Tools
While WBEP is primarily focused on endpoint protection, it can be compared to data privacy tools in terms of its security features and how they might overlap or differ:Protecto
- Protecto is an AI-driven data privacy platform specializing in detecting and masking sensitive data like PII, PHI, and PCI. It focuses on AI model security and compliance, which is different from WBEP’s broad endpoint protection. Protecto’s context-aware masking and seamless API integration make it ideal for companies prioritizing AI security and compliance.
- Difference: Protecto is more specialized in data privacy for AI applications, whereas WBEP provides a broader range of endpoint security features.
Granica AI
- Granica AI offers real-time sensitive data discovery, classification, and masking, particularly for data lakes and LLM prompts. It includes features like Granica Screen for real-time PII detection and masking, and Granica Chronicle AI for data lake exploration and compliance.
- Difference: Granica AI is focused on data privacy in cloud environments and AI infrastructure, whereas WBEP is geared towards protecting endpoints from a wide array of threats.
Securiti AI
- Securiti AI provides a platform for hybrid and multi-cloud environments, focusing on data privacy automation, AI security, and consent management. It includes features like automated sensitive data discovery, AI-powered risk assessment, and zero-trust access controls.
- Difference: Securiti AI is more comprehensive in terms of data privacy governance and compliance across various cloud environments, whereas WBEP is centered on endpoint security.
Potential Alternatives
If you are looking for tools that offer a mix of endpoint security and data privacy features, here are some alternatives to consider:Deep Instinct Prevention Platform
- This platform is known for its deep learning-based approach to preventing malware and other threats. It is highly rated for its ease of use and effectiveness in detecting and preventing attacks, making it a strong alternative to WBEP.
DataGrail
- DataGrail offers real-time data mapping, automated DSR management, and privacy risk assessments. While it is more focused on data privacy management, it also includes features like zero-trust access controls that could be beneficial for endpoint security.
Webroot Business Endpoint Protection - Frequently Asked Questions
Frequently Asked Questions about Webroot Business Endpoint Protection
What does Webroot Business Endpoint Protection offer in terms of security features?
Webroot Business Endpoint Protection provides a comprehensive set of security features to protect your endpoints. It includes real-time shield, web shield, identity shield, phishing shield, and more. These features help prevent viruses, malware, trojans, ransomware, spyware, phishing attacks, browser-based attacks, and cryptojacking. Additionally, it has a behavior shield that monitors user behavior to dynamically tailor malware prevention and an evasion shield to detect and block evasive script attacks.How much does Webroot Business Endpoint Protection cost?
The pricing for Webroot Business Endpoint Protection varies based on the number of endpoints you need to protect. For up to 9 endpoints, it costs $30 per endpoint. For 10 or more endpoints, the cost is $27.60 per endpoint. For example, protecting 10 endpoints costs $276, and protecting 20 endpoints costs $552. There are also options to add Webroot DNS protection and Security Awareness Training at the same cost per endpoint, effectively doubling or tripling the price depending on the combination.Does Webroot Business Endpoint Protection support all types of devices?
Webroot Business Endpoint Protection supports Windows and macOS operating systems but does not support Linux or mobile devices. This is a significant limitation, especially given the increasing importance of mobile device security.What kind of management and reporting features does Webroot Business Endpoint Protection offer?
The platform includes several management and reporting features. You can control which applications are allowed to run, use a software firewall, and manage web traffic. The console allows you to export information on all devices as a CSV file and provides incident reports detailing trends and vulnerabilities. It also features automated remediation, real-time notifications, and behavioral analysis to monitor user activity.Is there a free trial available for Webroot Business Endpoint Protection?
Yes, Webroot offers a free 30-day trial for their Business Endpoint Protection. During this trial, you can also test the DNS Protection and Security Awareness Training features from within the WebRoot Management Console.How resource-efficient is the Webroot Business Endpoint Protection client?
The Webroot Business Endpoint Protection client is known for being resource-efficient. It is designed to be lightweight and does not significantly impact the performance of the protected endpoints, even under heavy load conditions.Does Webroot Business Endpoint Protection include any additional security measures like two-factor authentication?
Yes, Webroot Business Endpoint Protection takes additional security measures seriously. The login console is protected with a secondary security code, and managers are repeatedly prompted to set up two-factor authentication. The console also features 30-minute rolling sessions to ensure security.Can Webroot Business Endpoint Protection be integrated with other Webroot products?
Yes, you can integrate Webroot Business Endpoint Protection with other Webroot products such as DNS Protection and Security Awareness Training. These additional features can be added at the same cost per endpoint, effectively enhancing your overall security posture.How does Webroot Business Endpoint Protection handle threat reporting and remediation?
Webroot Business Endpoint Protection provides multiple techniques and information sources to alert users of malware occurrences. It includes automated remediation to quickly resolve common network security incidents and generates incident reports detailing trends and vulnerabilities. However, some users have reported inconsistent threat reporting.What kind of support and documentation does Webroot Business Endpoint Protection offer?
Webroot Business Endpoint Protection comes with useful documentation, including a dedicated ‘Announcements’ section in the WebRoot Resource Center and ‘Spotlight Tours’ that walk you through the console’s main features. There are also extensive user guides available for all their products.Are there any user reviews or ratings that can help gauge the effectiveness of Webroot Business Endpoint Protection?
Most reviewers indicate that Webroot Business Endpoint Protection offers good value for money, appreciating its affordability and competitive pricing. Users find it to be a cost-effective solution, especially for small businesses, although some mention that renewal prices can be high, particularly outside the USA/Canada. Webroot Business Endpoint Protection - Conclusion and Recommendation
Final Assessment of Webroot Business Endpoint Protection
Webroot Business Endpoint Protection is a comprehensive and cloud-based endpoint security solution that leverages machine learning to provide robust protection against a wide range of threats. Here’s a detailed assessment of its features, benefits, and who would most benefit from using it.
Key Features
- Multi-Vector Protection: Webroot SecureAnywhere Business Endpoint Protection safeguards against threats from various vectors, including email, web browsing, file attachments, hyperlinks, display ads, social media apps, and connected devices like USB drives.
- Real-Time and Behavioral Shields: The platform includes several shields such as the real-time shield, web shield, identity shield, phishing shield, and behavior shield. These shields monitor and adapt to user behavior to detect and prevent malware, including file-based, fileless, obfuscated, or encrypted threats.
- Evasion Shield: A notable feature is the evasion shield, which detects, blocks, and quarantines evasive script attacks, including those in PowerShell, JavaScript, and VBScript. This shield is disabled by default to avoid false positives in environments with legitimate custom scripts.
- Application Control and Firewall: The platform allows you to control which applications are allowed to run and includes a software firewall for additional security.
- Continuous Monitoring and Updates: Webroot uses big data processing to uncover malware in real-time, protecting all endpoints against the same attacks. This collective approach to threat intelligence ensures continuous protection from both existing and new threats.
User Experience and Support
- Ease of Use: Users find Webroot Business Endpoint Protection easy to manage and use, with features like live-scan security protection that monitors endpoints 24/7 without user input.
- Customer Support: While the product is generally well-regarded, some users have reported issues with customer support, noting that it can be difficult to get through to knowledgeable support staff quickly.
Who Would Benefit Most
Webroot Business Endpoint Protection is particularly beneficial for:
- Small to Medium-Sized Businesses: These organizations often need robust security solutions that are easy to manage and do not require extensive IT resources.
- Organizations with Remote Workers: The cloud-based nature of the solution makes it ideal for businesses with distributed workforces, ensuring consistent security across all endpoints.
- Entities Handling Sensitive Data: The identity shield and other protective features make it a good choice for organizations that handle sensitive user and transactional data.
Overall Recommendation
Webroot Business Endpoint Protection is a strong choice for businesses seeking a reliable, cloud-based endpoint security solution. Here are some key points to consider:
- Effective Security: It offers highly accurate and effective endpoint malware prevention across multiple threat vectors.
- Ease of Management: The platform is relatively easy to manage, even for smaller IT teams.
- Continuous Protection: The use of machine learning and real-time monitoring ensures that endpoints are protected from both known and emerging threats.
- Training and Onboarding: To get the most out of the platform, it is recommended to train IT staff and utilize Webroot’s onboarding process to ensure smooth integration and effective use.
In summary, Webroot Business Endpoint Protection is a reliable and efficient solution for businesses looking to enhance their endpoint security with minimal administrative overhead. However, it is important to be aware of the potential issues with customer support and plan accordingly.