
Eesel - Detailed Review
Productivity Tools

Eesel - Product Overview
Eesel
Eesel is a versatile AI-driven productivity tool that serves multiple purposes, depending on the specific version you are referring to.
Eesel App
The Eesel App is a browser extension that transforms your browser’s new tab into a dynamic productivity hub. Here are its key features and target audience:
Primary Function
It centralizes access to your work-related documents and tools, streamlining your workflow and enhancing productivity.
Target Audience
This tool is ideal for individuals and teams, including freelancers, project managers, and tech startups, who need to manage their digital workspace efficiently.
Key Features
- Time Efficiency: Reduces the time spent searching for documents by providing instant access.
- User-Friendly Interface: Features an intuitive design that makes it easy for users of all technical abilities to navigate and customize.
- Seamless Integration: Works well with widely-used productivity applications.
- Enhanced Productivity: Helps maintain focus and streamline work processes by centralizing access to documents and tools.
Eesel AI
Eesel AI, on the other hand, is focused on transforming business knowledge into an accessible, AI-powered oracle.
Primary Function
It integrates with tools like Slack, Microsoft Teams, Google Docs, and company websites to offer tailored chatbot services and automate knowledge base management.
Target Audience
This tool is particularly valuable for marketing and sales teams, as well as businesses looking to enhance internal and external communications.
Key Features
- Instant Answers: Delivers quick and accurate responses based on the company’s knowledge base.
- Seamless Integration: Easily connects with various tools such as Google Docs, Confluence, Notion, and SharePoint.
- Data Privacy: Implements end-to-end encryption and provides full control over accessible information.
- Multilingual Support: Supports over 80 languages, making it accessible to a global workforce and customer base.
- Helpdesk AI: Can draft replies or fully handle Tier 1 tickets, and also includes Livechat AI for website or app support.
Both versions of Eesel aim to enhance productivity and efficiency by providing easy access to critical information and automating various tasks, making them valuable tools for different aspects of business operations.

Eesel - User Interface and Experience
User Interface of Eesel AI
The user interface of Eesel AI is characterized by its simplicity, intuitiveness, and user-friendly design, making it accessible to users of all technical backgrounds.
User-Friendly Interface
Eesel AI boasts an intuitive interface that is easy to set up and use. The design is straightforward, allowing users to quickly get familiar with the tool without needing extensive technical knowledge.
Ease of Use
The setup process is simple, and users can start using Eesel AI almost immediately. The interface is designed to be intuitive, ensuring that users can find and access the information they need quickly. For instance, Eesel AI can transform your browser’s new tab into a productivity hub, providing instant access to all your work-related documents and tools.
Centralized Access
Eesel AI centralizes access to your documents and tools, making it easier to manage your digital workspace. This centralization helps maintain focus and streamlines work processes by reducing the time spent searching for documents.
Customization
While the initial setup is straightforward, there may be a slight learning curve to fully leverage all the customization features that Eesel AI offers. However, this does not hinder the overall ease of use, as the basic functions are readily accessible.
Engagement and Feedback
Users have reported positive experiences with Eesel AI, highlighting its ability to provide accurate and quick responses. The chat widget and embed options are particularly praised for their ease of use and effectiveness in enhancing productivity.
Overall User Experience
The overall user experience with Eesel AI is positive, with users appreciating its ability to enhance productivity, reduce onboarding time, and improve decision-making. The tool integrates well with widely-used productivity applications such as Google Docs, Notion, and Confluence, further enhancing its utility.
Conclusion
In summary, Eesel AI offers a seamless and intuitive user interface that is easy to use, even for those with limited technical experience. Its centralized access to documents and tools, along with its integration capabilities, make it a valuable tool for enhancing productivity and efficiency.

Eesel - Key Features and Functionality
Eesel AI Overview
Eesel AI, positioned in the productivity tools category, offers several key features that leverage AI to enhance knowledge management, productivity, and customer support. Here are the main features and how they work:Instant Answers and Knowledge Base
Eesel AI creates a custom knowledge base by integrating with various tools such as Google Docs, Confluence, Notion, SharePoint, and more. This integration allows the AI to provide quick and accurate responses to questions based on the company’s existing knowledge sources.Seamless Integration
Eesel AI seamlessly connects with popular productivity and communication tools like Slack, Microsoft Teams, and help desk platforms. This integration enables the AI to answer questions automatically within these platforms, reducing the time spent searching for information and freeing up employees to focus on critical tasks.Data Privacy and Security
The platform ensures data privacy with end-to-end encryption and provides full control over the information the AI can access. This feature is crucial for maintaining secure data management and complying with privacy regulations.Multilingual Support
Eesel AI supports over 80 languages, making it accessible to a global workforce and customer base. This multilingual capability ensures that the AI can provide reliable responses in various languages, enhancing its utility for international teams and customers.Customizable Deployment
The AI can be shared via a link or embedded on a website, allowing for full control over branding and appearance. This customization feature ensures that the AI aligns with the company’s specific needs and branding.AI-Powered Support Agents
Eesel AI can act as a support rep or agent within platforms like Gorgias, drafting replies for human agents or handling Tier-1 support queries automatically. It can also smoothly escalate issues to human agents when necessary, ensuring a blend of automation and personal support.Training on Various Sources
The AI can be trained on a wide range of sources, including help centers, past tickets, macros, Google Docs, and other relevant documents. This comprehensive training enables the AI to provide accurate and relevant answers based on the company’s knowledge base.Quick Setup
Setting up Eesel AI is straightforward and can be completed in just a few minutes. This ease of setup minimizes the time and effort required for implementation, making it accessible to businesses of all sizes.Enhanced Productivity
By centralizing access to documents and tools, Eesel AI helps maintain focus and streamline work processes. It transforms the browser’s new tab into a productivity hub, providing instant access to work-related documents and tools, which significantly reduces the time spent searching for information.Human Escalation
Eesel AI can seamlessly hand over to human agents when needed, ensuring that complex or sensitive issues are handled personally while routine queries are automated. This feature balances automation with the need for human interaction.Conclusion
Overall, Eesel AI’s features are designed to improve productivity, reduce response times, and enhance decision-making by providing quick and accurate access to company knowledge across multiple platforms.
Eesel - Performance and Accuracy
Evaluating Eesel AI in Productivity Tools
Evaluating the performance and accuracy of Eesel AI in the productivity tools category involves examining several key aspects, including its features, user feedback, and identified limitations.
Performance
Eesel AI is praised for its ability to boost team productivity significantly. Here are some key performance highlights:
- Integration and Setup: Eesel AI integrates seamlessly with various tools such as Google Docs, Confluence, Notion, and SharePoint, making the setup process quick and straightforward. This integration allows teams to train the AI on their existing company knowledge, reducing the time spent searching for answers.
- Multilingual Support: The platform supports over 80 languages, ensuring reliable responses and making it accessible to a global workforce and customer base.
- Instant Answers: Eesel AI delivers quick and accurate responses based on the company’s knowledge base, enhancing the efficiency of support operations.
Accuracy
The accuracy of Eesel AI’s responses is generally contingent on the quality of the knowledge shared with the system.
- Knowledge Sources: Eesel AI can draw from a broad range of knowledge sources, including past tickets, emails, and help center articles. This extensive integration helps in providing accurate and relevant responses.
- Customization: The platform allows for creating multiple specialized bots that can be individually customized, which helps in achieving high accuracy in different support scenarios.
Limitations and Areas for Improvement
Despite its strengths, there are several limitations and areas where Eesel AI can improve:
- Dependence on Provided Knowledge: The accuracy of the AI’s responses is highly dependent on the quality of the information provided. If the knowledge base is incomplete or inaccurate, the AI’s responses will reflect this.
- Single Bot Limitation: Currently, users can only manage one bot per account, which can be a limitation for businesses with multiple projects. However, the developers have indicated that support for multiple bots is planned for the future.
- Branding: Some users have noted that the product forces branding, although the company has stated that they can remove branding upon request.
- Internet Connection: Eesel AI requires a stable internet connection for optimal functionality, which could be a drawback in areas with unreliable internet access.
User Feedback
User reviews highlight both the benefits and the challenges of using Eesel AI:
- Positive Feedback: Users appreciate the effortless integration, lightweight chat widget, and the ease of training the AI. Some users have found it to be a valuable tool that makes their work easier.
- Negative Feedback: Some users have reported issues with the accuracy of the bot’s responses, particularly if the provided knowledge is not comprehensive. Others have expressed dissatisfaction with the limitation of having only one bot per account and the forced branding.
Conclusion
In summary, Eesel AI performs well in terms of integration, customization, and multilingual support, but it has areas for improvement such as dependency on the quality of the knowledge base, limitations in managing multiple bots, and branding issues. Addressing these limitations could further enhance its performance and accuracy.

Eesel - Pricing and Plans
Pricing Structure of Eesel AI
The pricing structure of Eesel AI, a productivity tool that leverages AI for support, sales, and other functions, is outlined in several distinct plans. Here’s a breakdown of each plan and its features:
Free Trial
Eesel AI offers a 7-day free trial to test all its features before committing to a plan.
Starter Plan
- Cost: $39/month (originally $49/month)
- Features:
- Train on different sources
- Create a public chat bubble
- Up to 1 bot
- Up to 500 interactions per month
- Basic support
Team Plan (Popular)
- Cost: $239/month (originally $299/month)
- Features:
- Everything included in the Starter plan
- Integrate with helpdesk
- Integrate with Slack or Teams
- Reports
- Up to 3 bots
- Up to 1,000 interactions per month
Business Plan
- Cost: $639/month (originally $799/month)
- Features:
- Everything included in the Team plan
- Train on your past tickets
- AI actions like triage tickets or make API calls
- Bulk simulate over past tickets
- EU data residency
- Unlimited bots
- Up to 3,000 interactions per month
Custom Plan
- Cost: Custom pricing upon contacting sales
- Features:
- Everything included in other plans
- Orchestrate multiple AI agents in workflows
- Advanced AI actions
- Custom integrations
- Custom data retention
- Advanced security and controls
- Unlimited AI interactions
Additional Notes
- Data Privacy and Security: Eesel AI ensures data privacy with encryption at rest and transit, and secure storage in a SOC2 Type II certified vector database.
- Billing and Cancellation: Plans can be canceled or payment methods changed through the account settings. There are no hidden surcharges; users receive notifications when interaction limits are reached.
- Integrations: Eesel AI supports over 100 integrations and can be used with various platforms like Confluence, Google Drive, and public sites.
This structure allows users to choose a plan that best fits their needs, whether they are individuals, teams, or businesses requiring more advanced features.

Eesel - Integration and Compatibility
Eesel: An AI-Driven Productivity Tool
Eesel stands out for its seamless integration with a wide range of popular applications and platforms, making it highly compatible and versatile for various users.Integration with Productivity Tools
Eesel integrates smoothly with several widely-used productivity tools such as Google Docs, Confluence, Notion, SharePoint, and more. This allows users to centralize their access to documents and tools, enhancing their overall productivity and efficiency.Team Communication Platforms
Eesel can be easily integrated into team communication tools like Slack and Microsoft Teams. This integration enables it to function as a knowledgeable colleague, providing instant answers and support within these platforms.Help Desk and Customer Service
Eesel can be plugged into help desks such as Zendesk and Intercom, allowing it to handle customer inquiries, draft responses, and manage Tier 1 support tickets. This makes it a valuable tool for customer service and internal support services.E-commerce and Websites
For businesses with online stores, Eesel can be embedded on websites or shared via a link, enabling customers to interact directly with the AI. This feature is compatible with platforms like Shopify and Big Commerce.Cross-Platform Availability
Eesel is available across multiple platforms, including web browsers, where it can transform the new tab into a productivity hub. It also supports integration with various apps, ensuring that users can access its features from different devices and environments.Language Support
One of the notable features of Eesel is its support for over 80 languages, making it a globally versatile tool that can be used by companies with international operations.Security and Compliance
Eesel ensures data privacy and security through robust encryption in transit and rest, and it is SOC2 compliant, which is crucial for handling sensitive company information.Conclusion
In summary, Eesel’s broad compatibility and integration capabilities make it an indispensable tool for professionals and businesses looking to streamline their workflows, enhance productivity, and improve customer service across various platforms.
Eesel - Customer Support and Resources
Customer Support
Eesel does not provide detailed information on its customer support options directly on the websites reviewed. However, given its integration with various productivity and customer support tools, it is likely that support would be available through multiple channels. For instance, Eesel integrates with tools like Slack and Microsoft Teams, which often have their own support mechanisms that could be leveraged.Additional Resources
Eesel offers several resources to enhance user productivity and efficiency:Centralized Workspace
Eesel transforms your browser’s new tab into a productivity hub, centralizing access to all your work-related documents and tools. This helps in reducing the time spent searching for documents and maintains focus by streamlining work processes.Document Management
The browser extension automatically imports and sorts your documents based on your browser history, making it easier to find specific files using the search bar. This feature helps declutter your workspace and improve overall productivity.User-Friendly Interface
Eesel has an intuitive design that is simple and straightforward, although it may take some time for new users to fully adjust and leverage all its features.Integration with Productivity Applications
Eesel works seamlessly with widely-used productivity applications, enhancing its utility for various professionals. This integration ensures that users can access all their necessary tools from one place.Learning and Customization
While there is no specific mention of dedicated training programs or extensive documentation on the Eesel website, the intuitive interface suggests that users can learn to use the tool through hands-on experience. The customization options allow users to personalize their workspace according to their needs. Given the current information available, it appears that Eesel focuses more on the functionality and usability of its tool rather than providing extensive customer support resources or detailed documentation. However, its integration with other tools and platforms may offer indirect support avenues. For the most accurate and up-to-date information, it is recommended to visit the official Eesel website or contact their support directly.
Eesel - Pros and Cons
Pros of Eesel AI
Eesel AI offers several significant advantages that make it a valuable tool for enhancing productivity and streamlining knowledge management:
Instant Answers
Eesel AI provides quick and accurate responses to company questions based on the existing knowledge base, significantly reducing the time spent searching for information.
Seamless Integration
It integrates smoothly with various tools such as Google Docs, Confluence, Notion, SharePoint, Slack, and Microsoft Teams, making it easy to access and utilize company knowledge across different platforms.
Data Privacy
The platform ensures data security with end-to-end encryption and gives full control over the information the AI can access, adhering to SOC2 compliant data storage.
Multilingual Support
Eesel AI supports over 80 languages, making it accessible to a global workforce and customer base.
User-Friendly Interface
The intuitive design of Eesel AI, whether as a browser extension or integrated into other tools, makes it easy for users of all technical abilities to use and customize.
Improved Productivity
By centralizing access to documents and tools, Eesel AI helps maintain focus and streamline work processes, leading to improved employee productivity and reduced onboarding time.
Enhanced Decision-Making
The tool facilitates quick and accurate responses, which improves decision-making and increases customer satisfaction.
Cons of Eesel AI
While Eesel AI offers numerous benefits, there are some drawbacks to consider:
Internet Dependency
Eesel AI requires a stable internet connection for optimal functionality, which can be a limitation in areas with poor internet connectivity.
Dependence on Provided Knowledge
The accuracy of the AI’s responses is contingent on the quality of the information shared, meaning that poor-quality data can lead to inaccurate responses.
Subscription Cost
The cost of the subscription can be potentially expensive for smaller businesses, depending on the chosen plan.
Initial Learning Curve
Although the interface is intuitive, it may take some time for users to fully leverage all the customization features.
Limited Offline Functionality
Eesel AI’s features are primarily web-based, which limits access and functionality when offline.
By considering these pros and cons, users can make an informed decision about whether Eesel AI aligns with their productivity and knowledge management needs.

Eesel - Comparison with Competitors
When comparing Eesel AI with other AI-driven productivity tools, several key features and differences stand out.
Unique Features of Eesel AI
- Instant Answers: Eesel AI provides quick and accurate responses based on your company’s knowledge base, integrating seamlessly with tools like Google Docs, Confluence, Notion, and SharePoint.
- Data Privacy: It ensures secure data handling with end-to-end encryption and full control over the information the AI can access.
- Multilingual Support: Eesel AI supports over 80 languages, making it highly accessible for global workforces and customer bases.
- Seamless Integration: The platform can be embedded in help desks, team chats like Slack and Microsoft Teams, or websites, ensuring easy access to information.
Alternatives and Comparisons
Guru
- Guru is another AI search and knowledge platform that delivers trusted information from scattered docs, apps, and chats. It integrates with a wide range of tools including Slack, Google, Microsoft SharePoint, and more. Guru’s AI can replace legacy wikis and intranets, providing verified and relevant answers directly within the apps you use.
- Difference: While both Eesel AI and Guru offer seamless integration and instant answers, Guru’s focus on replacing legacy wikis and intranets might be more appealing to companies looking to consolidate their knowledge bases.
Pylon
- Pylon is an all-in-one B2B support platform that includes a ticketing system, omnichannel support, a knowledge base, and an AI support bot. It allows for the creation of support articles based on issue resolutions and has features like Triggers and Macros for workflow automation.
- Difference: Pylon is more focused on customer support and post-sales teams, whereas Eesel AI is broader in its application, targeting general knowledge management and productivity across various departments.
Notion AI
- Notion AI enhances the popular project management tool Notion by generating text, autofilling databases, creating summaries, and answering specific questions about stored information. It integrates well with Notion’s existing features, making it a central hub for information storage and retrieval.
- Difference: Notion AI is deeply integrated within the Notion ecosystem, which might be ideal for users already invested in Notion. However, Eesel AI offers more flexible integration across a variety of tools and platforms.
ChatGPT
- ChatGPT by OpenAI is a versatile AI tool that can handle a wide range of tasks such as finding target keywords, writing HTML, and summarizing documents. It operates as a virtual assistant and can be used in various contexts beyond just knowledge management.
- Difference: While ChatGPT is highly versatile, it is not specifically designed for company knowledge management like Eesel AI. Eesel AI’s focus on integrating with company-specific tools and ensuring data privacy makes it more suited for internal knowledge management.
Pros and Cons in Comparison
- Eesel AI:
- Pros: Increases productivity, easy setup, customizable, and secure data handling.
- Cons: Requires an internet connection, dependent on the quality of provided knowledge, and potentially expensive for smaller businesses.
- Alternatives:
- Guru: Pros include personalized AI assistant, wide integration, and ability to replace legacy wikis. Cons might include higher costs and dependency on the quality of provided information.
- Pylon: Pros include comprehensive customer support features and workflow automation. Cons might include a steeper learning curve due to its extensive feature set.
- Notion AI: Pros include deep integration with Notion, ability to generate text and summaries, and answer specific questions. Cons might include additional costs for AI features and dependency on the Notion ecosystem.
- ChatGPT: Pros include versatility and wide range of applications. Cons might include lack of specific focus on company knowledge management and potential data privacy concerns.
In summary, Eesel AI stands out for its seamless integration, multilingual support, and strong focus on data privacy, making it a strong choice for companies looking to enhance their internal knowledge management. However, alternatives like Guru, Pylon, Notion AI, and ChatGPT offer unique features that might better suit specific needs or existing toolsets.

Eesel - Frequently Asked Questions
Frequently Asked Questions about Eesel AI
What is Eesel AI and what does it do?
Eesel AI is an AI-powered platform that streamlines knowledge management by providing instant answers to company questions. It integrates with various tools like Google Docs, Confluence, Notion, and SharePoint, and can be embedded in help desks, team chats (e.g., Slack and Microsoft Teams), or websites to ensure easy access to information.How does Eesel AI integrate with other tools?
Eesel AI integrates seamlessly with a range of tools, including Google Docs, Confluence, Notion, SharePoint, Slack, and Microsoft Teams. This integration allows the AI to train on your existing company knowledge and provide answers directly within these platforms.What are the key features of Eesel AI?
Key features of Eesel AI include:- Instant Answers: Provides quick and accurate responses based on your company’s knowledge base.
- Seamless Integration: Easily connects with various tools for comprehensive knowledge access.
- Data Privacy: Implements end-to-end encryption and provides full control over accessible information.
- Multilingual Support: Supports over 80 languages, making it accessible to a global workforce and customer base.
How does Eesel AI ensure data privacy?
Eesel AI ensures data privacy through end-to-end encryption and gives you full control over the information the AI can access. This secure data handling ensures that your company’s data is protected.What are the pricing plans for Eesel AI?
Eesel AI offers several pricing plans:- Free Plan: Includes 50 replies per month and indexing of 50 pages.
- Starter Plan: $39/month (up to 1 bot, up to 500 interactions/month).
- Team Plan: $239/month (up to 3 bots, up to 1,000 interactions/month, including integrations with helpdesk, Slack, or Teams).
- Business Plan: $639/month (up to 3,000 interactions/month, including training on past tickets and AI actions).
- Custom Plan: Contact sales for a bespoke setup, which includes orchestration of multiple AI agents and custom integrations.
Is there a free trial available for Eesel AI?
Yes, Eesel AI offers a 7-day free trial. This allows you to explore the tool and its features before committing to a paid plan.How does Eesel AI impact team productivity?
Eesel AI significantly boosts team productivity by reducing the time spent searching for information. It provides instant answers, drafts emails, fills forms, and handles support queries, allowing employees to focus on more critical tasks.Can Eesel AI handle multiple languages?
Yes, Eesel AI supports over 80 languages, making it accessible to a global workforce and customer base. This multilingual capability ensures reliable responses based on the knowledge shared.What are some potential drawbacks of using Eesel AI?
Some potential drawbacks include:- Requires Internet Connection: Eesel AI is dependent on a stable internet connection for optimal functionality.
- Dependent on Provided Knowledge: The accuracy of responses is contingent on the quality of the shared information.
- Subscription Cost: The plans can be potentially expensive for smaller businesses, depending on the chosen plan.
How does Eesel AI help in support and customer service?
Eesel AI can be used to automate support processes by teaching the AI your documents and past tickets. It can draft tailored replies for new tickets or fully handle frontline support. Additionally, it can be integrated into live chat on your website to support or sell 24/7 on autopilot.Can I customize Eesel AI to fit my company’s specific needs?
Yes, Eesel AI allows for customization. You can tailor responses to fit your company’s knowledge and branding, ensuring relevance and accuracy. You can also create multiple AI agents that are experts on different topics and control access for each.
Eesel - Conclusion and Recommendation
Final Assessment of Eesel in the Productivity Tools AI-Driven Category
Eesel is a highly versatile and efficient AI-driven productivity tool that transforms your browser’s new tab into a comprehensive work hub. Here’s a detailed assessment of its benefits, target audience, and overall recommendation.
Key Benefits
- Time Efficiency: Eesel significantly reduces the time spent searching for documents by providing instant access through its AI-driven search capabilities.
- User-Friendly Interface: The intuitive design makes it easy for users of all technical abilities to navigate and customize the interface.
- Enhanced Productivity: By centralizing access to documents and tools, Eesel helps maintain focus and streamline work processes, improving overall productivity.
- Seamless Integration: Eesel works well with widely-used productivity applications such as Confluence, Jira, Notion, and Google Docs, enhancing its utility for various professionals.
Target Audience
Eesel is particularly beneficial for several types of users:
- Freelancers: Those who need to manage multiple projects and documents can benefit from Eesel’s centralized access and efficient search features.
- Project Managers: Eesel helps in streamlining workflows, reducing the time spent on document searches, and enhancing team collaboration.
- Tech Startups: Teams within tech startups can leverage Eesel to optimize their digital workspace, improve decision-making, and reduce onboarding time for new employees.
Limitations
While Eesel offers numerous benefits, there are a few limitations to consider:
- Initial Learning Curve: Although the interface is intuitive, it may take some time for users to fully leverage all the customization features.
- Limited Offline Functionality: Eesel’s features are primarily web-based, which may limit access when offline.
Recommendation
Eesel is a valuable addition to any professional’s toolkit, especially for those looking to optimize their digital workspace. Its ability to centralize access to documents and tools, combined with AI-driven search capabilities, makes it an excellent choice for enhancing productivity and efficiency.
For individuals and teams seeking to streamline their workflows, reduce document search times, and improve overall work efficiency, Eesel is highly recommended. Its compatibility with various productivity applications and its user-friendly interface make it accessible and beneficial for a wide range of users.
In summary, Eesel is a powerful tool that can significantly improve how professionals manage their digital workspace, making it an excellent choice for anyone looking to boost their productivity and efficiency.