Kofax - Detailed Review
Productivity Tools
Kofax - Product Overview
Overview
Tungsten Automation, formerly known as Kofax, is a leading provider of AI-powered workflow automation solutions. Here’s a brief overview of their products and services in the productivity tools and AI-driven product category.
Primary Function
Tungsten Automation focuses on automating and improving business workflows by simplifying the handling of data and documents. The company’s software helps businesses transition from manual, paper-based processes to automated data entry and document management, enhancing overall operational efficiency.
Target Audience
Tungsten Automation serves a diverse range of industries, including financial services, healthcare, insurance, government, manufacturing, retail, transportation and logistics, and energy and utilities. Their solutions are designed to meet the needs of businesses across these sectors, helping them automate critical content- and data-intensive workflows.
Key Features
Intelligent Automation Platform
This includes TotalAgility, a workflow orchestration software with low-code, document intelligence, and process orchestration capabilities. It also features robotic process automation (RPA) software for automating labor-intensive tasks and SignDoc for electronic signature verification.
Finance & Accounting
The company offers an Accounts Payable (AP) Automation Platform with AI-enabled accounts payable software (AP Agility), invoice processing software (AP Essentials), and an online portal for electronic invoicing (Invoice Portal).
Capture & Print
Tungsten Automation provides software for print-centric business processes, such as ControlSuite for print management and document security, AutoStore for automated document capture, and Capture for processing and integrating content into business workflows.
Desktop Productivity
Their desktop productivity tools include Power PDF for creating, converting, and editing PDF files, and PaperPort for scanning, storing, and managing documents.
AI-Powered Workflow Automation
The company’s solutions leverage advanced AI, intelligent document processing, and low-code process orchestration to analyze unstructured data, turn it into actionable insights, and drive informed decision-making. This holistic approach helps businesses boost efficiency, productivity, and customer engagement.
By integrating these technologies, Tungsten Automation enables businesses to overcome significant operational challenges, streamline their workflows, and achieve higher levels of automation and efficiency.
Kofax - User Interface and Experience
The User Interface of Kofax
The user interface of Kofax, now part of Tungsten Automation, in the productivity tools and AI-driven product category is designed to be intuitive and user-friendly, particularly in its Quick RPA and other automation solutions.Quick RPA User Interface
When you open Quick RPA from the TotalAgility Apps, you are presented with a clear and organized default web page. Here are the key elements of the interface:Kofax Logo
Clicking the logo returns you to the Home page from anywhere in the application.Application Name
Displays “Kofax TotalAgility Quick RPA” to identify the application.Logged-on User’s Name
Shows the name of the currently logged-in user. Clicking on this name provides options to edit your profile or log out.Navigation and Functionality
The interface includes several buttons and features that enhance usability:Help Button
Clicking this opens the Quick RPA help section.Refresh Button
Refreshes the window to display newly added or modified items.Import Button
Allows you to import a workflow.Category List
Displays the list of categories the logged-on user has access to, with the working category selected by default.Search Field
Enables you to locate items by name, and clearing the search criteria displays all items from the working category.Creating and Managing Workflows
Users can easily create new RPA workflows using the “Create new RPA workflow” button. Existing workflows are displayed in the initial view, along with buttons to refresh, create new workflows, or import processes.AI-Driven Enhancements
Tungsten Automation’s integration of Artificial Intelligence (AI) and Generative AI (GAI) further enhances the user experience. For instance, the TotalAgility-Azure OpenAI Connector allows for deep analysis of unstructured text, crafting impactful responses, and creating diverse content. This integration simplifies tasks and improves efficiency by augmenting human potential with AI capabilities.Ease of Use
The interface is structured to be straightforward and easy to use. The layout is clean, and the functions are clearly labeled, making it accessible for users of various technological skill levels. The inclusion of a help button and refresh option ensures that users can quickly find assistance or update their view as needed.Overall User Experience
The overall user experience is streamlined to reduce manual errors and increase processing speed. The automation solutions, such as those for invoicing and document management, are designed to save time, increase productivity, and protect confidential information. The integration with ERP systems and other enterprise applications ensures seamless workflow management and better visibility into performance metrics. In summary, the user interface of Kofax’s productivity tools, now under Tungsten Automation, is user-friendly, well-organized, and enhanced by AI-driven features that simplify workflow automation and improve overall efficiency. Kofax - Key Features and Functionality
Tungsten Automation Overview
Tungsten Automation, formerly known as Kofax, offers a suite of AI-driven productivity tools that significantly enhance business processes through intelligent automation. Here are the main features and how they work:Intelligent Automation Platform
The core of Tungsten Automation’s offerings is its Intelligent Automation Platform, which includes several key components:Kofax TotalAgility
- Workflow Orchestration: TotalAgility serves as the workflow orchestration engine, enabling the automation of business-critical workflows. It uses intuitive tools like visual business rules, decision trees, and process flows to streamline processes.
- Low-Code Capabilities: This platform allows both citizen developers and professional developers to design, automate, and transform workflows without extensive coding. It supports low-code development, making it easier for users to set up complex workflows and execute decision strategies using visual condition rules.
- Cognitive Capture: TotalAgility includes advanced cognitive capture functionality, which helps manage and process unstructured data. This feature enables one-click document classification, significantly reducing manual intervention and errors.
Generative AI Integration
Tungsten Automation has integrated generative AI into its products to enhance automation capabilities:Azure OpenAI Connector
- Deep Understanding: This feature allows the analysis of unstructured text to discern meaning, emotion, and purpose. It helps in deriving richer insights from business data.
- Summarization: Generative AI can efficiently condense vast amounts of content, aiding in quicker decision-making.
- Tailored Responses: The system can auto-create impactful replies to user queries and customer touchpoints within a TotalAgility process.
- Generative AI Assistant: This feature empowers developers to generate processes, integrate back-end systems, create user interfaces, and receive best-practice guidance through natural language text prompts. This significantly speeds up the development process.
- Generative AI-powered Data Extraction: Developers can prompt the system to retrieve desired information from documents, redefining intelligent document processing and extraction.
RPA (Robotic Process Automation)
- Kofax RPA: This tool leverages AI-generated scripts to navigate and extract data from websites and applications with high accuracy. It reduces manual workload and enhances operational agility by automating repetitive tasks.
Document Processing
- Kofax Capture: This product utilizes generative AI to process complex documents more efficiently. It improves document classification, extraction, and validation, reducing errors and manual review times.
Integration and Support
- OpenAPI and JSON Support: TotalAgility includes simplified integrations with support for OpenAPI and JSON, allowing data models to be defined manually or using simple JavaScript Object Notation (JSON). Enhanced support for OAuth 2.0 provides greater authorization and authentication options.
- Comprehensive Support and Training: Tungsten Automation offers comprehensive support and training resources to ensure a smooth transition to their AI-powered tools. This includes ongoing development based on user feedback and emerging AI advancements.
Benefits
The integration of AI in Tungsten Automation’s products offers several benefits:- Reduced Manual Workload: Automation reduces the need for manual intervention, freeing up resources for more strategic tasks.
- Enhanced Decision-Making: Predictive analytics and summarization features enable quicker and more informed decision-making.
- Increased Operational Agility: The platform enhances operational efficiency, allowing businesses to respond quickly to changing business needs.
- Error Reduction: Automated processes minimize errors in document classification, extraction, and validation.
Kofax - Performance and Accuracy
Performance
Tungsten TotalAgility is praised for its ability to automate content-heavy workflows and deliver real-time business insights through advanced Artificial Intelligence (AI), generative AI, document processing, and process orchestration. This combination streamlines operations, boosts productivity, and enhances financial performance across various industries such as banking, insurance, healthcare, and the public sector. The product offers a cloud-choice deployment option, allowing businesses to adapt it to their specific environments, whether public or private cloud, or on-premises. The Tungsten Marketplace provides pre-built solutions, further enriching the functionality of TotalAgility.Accuracy
While TotalAgility is highly regarded, there are some areas where accuracy can be improved:OCR Engine Accuracy
Users have noted that the Optical Character Recognition (OCR) engine in Kofax TotalAgility (now Tungsten TotalAgility) is not as accurate as other available OCR technologies, such as those from Google or Microsoft. The accuracy of handwritten text recognition is particularly low, often requiring manual validation to ensure data correctness.Document Separation and Classification
The trainable document separation methodology has been reported to be inaccurate even with large datasets, which can lead to inefficiencies in document processing.Data Extraction
There are instances where the extracted data may not be entirely accurate, necessitating manual validation. This is especially true for handwritten documents, where characters like ‘A’ and ‘8’ can be misinterpreted.Limitations and Areas for Improvement
Several limitations and areas for improvement have been identified:Programming Languages and Integrations
The software currently only supports C# and lacks support for other languages like JavaScript and jQuery, which can limit customization and integration capabilities.Query Tools
Users have requested a more advanced SQL query tool to directly write and preview queries, as the existing query configuration is not efficient.Connectors and Compatibility
There is a need for more connectors to different systems to enhance integration capabilities.Pricing
The pricing, especially for the cloud version, is considered expensive and could be more attractive to potential customers.User Interface and Support
The console version of the software is outdated, and the forum support could be improved. Additionally, database-level command execution times and better error handling mechanisms are desired.Excel Processing
In the context of RPA, there are limitations when working with Excel, such as unsupported features for array/table formulas, font changes, and background colors in cells. Processing large Excel documents can also become slow after several hundred iterations. Overall, while Tungsten TotalAgility is a powerful tool for AI-driven workflow automation, addressing these areas of improvement could significantly enhance its performance, accuracy, and user satisfaction. Kofax - Pricing and Plans
Kofax PaperPort Pricing Structure
Standard 14.7 Plan
This plan is priced at $99.00. It includes basic features for document management, such as scanning, organizing, and sharing documents.
Professional 14.7 Plan
This plan is priced at $199.00. It offers advanced features compared to the Standard plan, including more sophisticated document management and sharing capabilities, as well as integration with Microsoft SharePoint.
Enterprise 14.7 Plan
This is a custom plan, and the pricing is not fixed. It is based on the specific needs of the customer. It allows for the installation of PaperPort on every desktop in an organization and includes advanced features for network and SharePoint integration.
Free Options
Kofax PaperPort does not offer a free plan. However, there is a free trial available, allowing users to test the software before purchasing.
This information is specific to Kofax PaperPort and does not include other products from Tungsten Automation, as the query was focused on this particular tool.
Kofax - Integration and Compatibility
Integration with Microsoft Dynamics 365
Kofax AP Essentials, a software-as-a-service (SaaS) solution for invoice data extraction and accounts payable automation, is integrated with Microsoft Dynamics 365. This integration enables organizations to transform their procure-to-pay workflows and automate critical processes. It allows for the automatic processing of invoice data in over 35 languages and across hundreds of formats, which can then be routed through broader workflows managed in Dynamics 365. This integration can reduce invoice processing time by up to 80 percent.
Compatibility with Various Operating Systems and Databases
Kofax products are compatible with a range of operating systems, including Windows Server 2012, 2012 R2, 2016, 2019, and 2022. They also support various databases such as SQL Server 2014 and later versions, as well as Oracle 12c and later versions. Additionally, Kofax Search and Matching Server supports Microsoft Azure SQL via ODBC connection.
Integration with OCR and Document Processing Systems
Kofax has an Optical Character Recognition (OCR) integration, for example, with CMiC, which facilitates the extraction and exchange of digital documents and information. This integration allows for the scanning, OCR, and data release of invoices, extracting attributes such as invoice number and date, and validating them using predefined schemas. The extracted data is then used to populate imaging systems.
Compatibility with Cloud Systems and Virtualization
Kofax products are compatible with various cloud systems, including Office 365, NetDocuments, iManage Work, Box, Dropbox, and Google. They also support virtualization environments, as outlined in the Kofax Support Statement on Virtual Computing.
Language Support
Kofax solutions support multiple languages, including English, French, German, Italian, Portuguese (Brazilian), Spanish, Japanese, Chinese (Simplified), Russian, Czech, Swedish, and Polish. This multilingual support enhances the global usability of Kofax products.
Integration with Other Kofax Software
Kofax Search and Matching Server is bundled with other Kofax products such as Kofax Transformation Modules and Kofax TotalAgility. This ensures seamless integration within the Kofax ecosystem, allowing for efficient search and matching operations across large databases.
Conclusion
In summary, Kofax integrates effectively with a variety of platforms, including Microsoft Dynamics 365, different operating systems, databases, and cloud services. Its compatibility across multiple languages and its ability to work with other Kofax and third-party software make it a versatile tool for automating and streamlining business processes.
Kofax - Customer Support and Resources
Support Options
Kofax provides two primary support options:Standard Support
- This support is available during normal business hours, typically 11 hours a day, 5 days a week, Monday through Friday, though hours may vary by region.
- It includes assistance with configuration, installation, usage, performance, and issue diagnosis.
- Support is usually provided by certified Kofax Resellers, but can also be provided directly by Kofax through a direct support agreement.
- Customers can access technical analysts via telephone, web, and sometimes email for problem diagnosis, resolution, status reporting, documentation clarification, and technical guidance.
24X7 Support
- This option extends the support to 24 hours a day, 7 days a week, 365 days a year, specifically for Severity 1 issues.
- It is provided in English and ensures immediate assistance for critical issues.
Additional Resources
Online Support Services
- Kofax offers an extensive online support platform that includes a knowledge base with over 6,000 postings, updated daily with tips, techniques, and instructions for product use.
- A scanner configurator helps customers match Kofax software with appropriate scanners for optimal performance.
- Customers can download products and documentation directly from the Kofax website.
- Web forms are available for submitting incidents easily.
Software Maintenance and Upgrades
- Kofax Software Maintenance is included in all Kofax offerings and includes updates via service packs (fixes for product issues) and upgrades via minor and major releases (new functionality).
- Maintenance releases can be downloaded from the Kofax website or ordered through a reseller or Kofax Account Executive.
Case Escalation and Management
- Kofax Technical Support works with partners and customers to resolve problems quickly, using documented escalation protocols and alert management to add additional skills if needed.
- Customers can escalate their cases to management’s attention if the priority of the issue requires faster progress.
Training and Certification
- While the provided sources do not detail Kofax’s training programs specifically, it is known that Kofax and its partners invest heavily in training and certification for their products. This ensures that technical support engineers have access to comprehensive product information and diagnostic processes.
Kofax - Pros and Cons
Advantages
Streamlined Workflows
Tungsten TotalAgility automates content-heavy workflows, using AI to process documents and data with high accuracy and speed. This automation streamlines operations, reducing manual tasks and increasing productivity.
Intelligent Document Processing
The software features advanced AI-driven document processing, which can capture documents from various sources, classify them based on user-defined rules, and extract data accurately. This capability eliminates manual data extraction and enhances data quality.
Low-Code Automation
TotalAgility offers powerful low-code tools that allow users, including non-technical business users, to build, deploy, and accelerate enterprise automation without extensive coding knowledge.
End-to-End Process Handling
The platform provides a central intelligent automation solution that can handle dynamic tasks, trigger automated rules, and deploy on-demand workforce capacity. This comprehensive approach ensures seamless end-to-end business process management.
Integration Capabilities
TotalAgility integrates seamlessly with other enterprise systems such as ERP and CRM solutions, making it easier to access data from multiple sources and manage processes across different departments.
Real-Time Analytics and Reporting
The software comes equipped with analytics tools that enable users to monitor performance metrics in real time and generate detailed reports. This helps in identifying areas for optimization and making informed decisions.
Scalability and Flexibility
TotalAgility is highly scalable, allowing organizations to easily increase or decrease the number of users as needed. It can be deployed in a public or private cloud, or on-premises, adapting to various business environments.
Disadvantages
Cost
The cost to develop and deploy Kofax Enterprise Process Automation software, such as TotalAgility, can be significant, ranging from $50,000 to $200,000 USD for an enterprise-level organization. This can be a barrier for smaller businesses or those with limited budgets.
Complexity in Certain Features
While the platform is generally user-friendly, some features, such as electronic signatures, can be complex and time-consuming to set up and use.
Customer Support Issues
Some users have reported issues with customer service, including poor response times and unsatisfactory resolution of problems. This can be a concern for organizations relying on timely support.
Compatibility Issues
There can be occasional compatibility problems with documents created from other software, which may require workarounds and additional effort to resolve.
Learning Curve
While the interface is generally intuitive, some users may find certain aspects, such as the full utilization of AI-driven features, to have a learning curve that requires time and training.
By understanding these advantages and disadvantages, organizations can make informed decisions about whether Kofax’s AI-driven productivity tools align with their needs and capabilities.
Kofax - Comparison with Competitors
Kofax
Kofax is a leader in AI-powered workflow automation, particularly in financial processes, document management, and productivity. Here are some of its unique features:Features
- Intelligent Automation: Kofax uses AI and machine learning to automate invoice and accounts payable processes, reducing manual work and errors.
- Document Intelligence: The platform can process various document formats, including invoices, and integrates with major ERP systems like Coupa, Microsoft Dynamics 365, NetSuite, Oracle Financial Cloud, and SAP.
- Process Orchestration: Kofax allows for the coordination and management of digital workflows, streamlining business processes and improving efficiency.
- Security and Compliance: It provides advanced security solutions for document and printing management, ensuring compliance and protecting confidential information.
Alternatives and Comparisons
Rossum
Rossum is a significant competitor to Kofax, offering an AI-first cloud-native platform for document automation. Here are some key differences:Features
- Advanced AI: Rossum is praised for its advanced AI capabilities, faster processing, and cost-effective solutions. It achieves high accuracy with fewer documents required for training.
- User-Friendly Interface: Rossum is noted for its user-friendly interface and seamless integration with systems like Coupa.
- Error Reduction: Rossum reduces the need for manual corrections significantly, making it a viable alternative for companies looking to improve productivity and reduce costs.
HubSpot
HubSpot, while primarily a CRM platform, offers AI tools that can enhance productivity in different areas:Features
- AI-Powered Email Personalization: HubSpot automates tasks such as lead scoring, email personalization, and content recommendations using machine learning algorithms.
- Content Creation: It assists in creating blogs, web copy, and meta descriptions, which can be beneficial for marketing and sales efforts.
- Centralized Customer Data Management: HubSpot provides a centralized platform for managing customer data, which can streamline processes and boost productivity.
Mem
Mem is an AI-powered note-taking and idea-management tool that can be useful for productivity:Features
- AI-Powered Note-Taking: Mem organizes and surfaces relevant information, acting as a centralized note-taking tool.
- Project Organization: It helps in managing multiple projects simultaneously and provides context-aware content generation.
- Collaboration Tools: Mem offers collaboration features, making it ideal for teams needing to synthesize large amounts of data.
Notion
Notion, though not exclusively an AI-driven tool, has integrated AI features that enhance productivity:Features
- AI Integration: Notion’s AI capabilities help in generating analogies, reformatting text, and other tasks, making it a comprehensive information repository.
- Customizable Templates and Workflows: Notion allows for organizing entire workflows within a single platform, from brainstorming to execution.
Kofax - Frequently Asked Questions
Frequently Asked Questions about Tungsten Automation
What is Tungsten Automation, and why did it rebrand from Kofax?
Tungsten Automation is the new name for the company formerly known as Kofax. The rebranding reflects the company’s evolution from a pioneer in document capture to a global leader in intelligent, AI-powered workflow automation solutions. This change highlights their commitment to delivering innovative and reliable automation tools.
What are the key features of Tungsten TotalAgility?
Tungsten TotalAgility is an integrated platform that leverages advanced Artificial Intelligence to automate content-heavy workflows. It combines generative AI, document processing, and process orchestration to streamline operations, boost productivity, and provide real-time business insights. The platform includes a Document Library with hundreds of pre-built extraction models and supports deployment in public or private clouds, or on-premises.
Which industries can benefit from Tungsten Automation’s solutions?
Tungsten Automation’s solutions are beneficial across various industries, including banking, insurance, healthcare, supply chain, and the public sector. These solutions can automate processes such as onboarding, claims administration, and accounts payable, among others.
How does Tungsten Automation’s Intelligent Document Processing (IDP) work?
Tungsten Automation’s IDP uses AI-based document classification and data extraction to automate the processing of documents. This includes pre-built extraction models that can be easily integrated into projects, reducing project setup time and ongoing maintenance. The Document Library continuously expands to support various use cases across multiple industries.
What is Tungsten RPA, and how does it differ from other automation tools?
Tungsten RPA (Robotic Process Automation) enables the automation of labor-intensive, multi-step tasks across systems and data sources without the need for coding. This differs from other tools by focusing on automating repetitive tasks, allowing businesses to streamline operations and reduce manual interventions.
How does the transition from Kofax to Tungsten Automation affect existing customers?
The transition to Tungsten Automation does not impact day-to-day operations or the quality of service existing customers have come to expect. The company remains committed to delivering market-leading solutions, providing unmatched efficiencies, and delivering cost savings to its nearly 25,000 customers. The rebranding is a gradual process that will be reflected in communications, marketing materials, and digital platforms over the coming months.
What is the significance of the name “Tungsten Automation”?
The name “Tungsten Automation” reflects the company’s strength and resilience, symbolized by the metal tungsten. “Automation” represents the core business of streamlining complex business-critical workflows through intelligent technology. This name change underscores the company’s dedication to excellence, adaptability, and growth.
Can Tungsten Automation solutions be integrated into existing business systems?
Yes, Tungsten Automation solutions are designed to be integrated into your business environment. TotalAgility can be deployed in public or private clouds, or on-premises, making it adaptable to various business settings. The platform also includes tools for monitoring, controlling, and managing industrial systems, ensuring seamless integration with existing systems.
What kind of support and resources are available for Tungsten Automation customers?
Tungsten Automation provides comprehensive support and resources to its customers. This includes a detailed FAQ section, best practice guidance, proven implementation skills, a remote and agile delivery model, and post-implementation support. Customers can also leverage the Tungsten Marketplace for pre-built solutions and additional support.
How does Tungsten Automation contribute to sustainability and social responsibility?
Tungsten Automation remains committed to sustainability and social responsibility. The rebranding does not change the company’s collective efforts to contribute positively to society and the environment. These values continue to be a priority for the company.
Are the previous Kofax products still available under the Tungsten Automation brand?
Yes, all previous Kofax products and solutions continue to be available under the Tungsten Automation brand. These include invoice automation solutions, document automation and security solutions, and other offerings that have been part of the company’s portfolio over the years.
Kofax - Conclusion and Recommendation
Final Assessment of Tungsten Automation (formerly Kofax) in the Productivity Tools AI-driven Product Category
Tungsten Automation, formerly known as Kofax, is a leading provider of AI-driven productivity tools that cater to a wide range of industries, including manufacturing, energy, financial services, insurance, and healthcare. Here’s a comprehensive assessment of their offerings and who would benefit most from using them.
Key Features and Benefits
Advanced Automation Solutions
Tungsten Automation provides tools to automate complex workflows, improve operational efficiency, and reduce manual interventions. Their platform focuses on monitoring, controlling, and managing industrial systems, which enhances productivity and ensures consistent output.
AI Workflow Automation
The Tungsten TotalAgility platform leverages advanced Artificial Intelligence (AI) to automate content-heavy workflows, delivering real-time business insights. It combines generative AI, document processing, and process orchestration to streamline operations and boost productivity.
Mobile Capture and Engagement
The Kofax Mobile SDK and Mobile Capture solutions enable organizations to develop and deploy mobile apps that capture process-ready documents and data. This technology ensures high-quality data capture, automatic content extraction, and validation, significantly improving customer engagement and reducing manual data entry.
Intelligent Document Processing
Tungsten’s platform includes AI-based document classification and data extraction, which automates document-intensive workflows. This feature is particularly beneficial for industries like banking, insurance, and healthcare, where document processing is a critical task.
Robotic Process Automation (RPA)
Tungsten RPA solutions automate labor-intensive, multi-step tasks across systems and data sources without the need for coding. This reduces manual work and errors, minimizing costs and improving customer engagement.
Who Would Benefit Most
Financial Services
Retail and investment banking, insurance companies, and other financial institutions can significantly benefit from Tungsten’s solutions. These tools streamline customer onboarding, bill pay, remote deposit capture, and other document-intensive processes.
Manufacturing and Energy
Companies in these sectors can optimize their industrial processes using Tungsten’s automation solutions, leading to improved operational efficiency and reduced errors.
Healthcare
Healthcare providers can automate patient onboarding, claims administration, and other document-heavy workflows, enhancing patient care and operational efficiency.
IT and Innovation Teams
Technical resources within IT or innovation teams tasked with solving specific automation challenges can leverage Tungsten’s tools to develop and deploy customized automation solutions.
Overall Recommendation
Tungsten Automation offers a comprehensive suite of AI-driven productivity tools that can significantly enhance operational efficiency, reduce costs, and improve customer engagement across various industries. The integration of AI, document processing, and RPA makes their solutions highly versatile and effective.
For organizations looking to automate complex workflows, improve data accuracy, and streamline customer interactions, Tungsten Automation is an excellent choice. Their solutions are backed by nearly 40 years of expertise in digital workflow transformation and are recognized by industry analysts as leaders in business process management and intelligent automation.
In summary, Tungsten Automation’s products are highly recommended for any organization seeking to leverage AI and automation to drive productivity, reduce manual interventions, and enhance overall business performance.