Thryv - Detailed Review
Productivity Tools
Thryv - Product Overview
Thryv Overview
Thryv is a comprehensive CRM and business management software specifically crafted to support small to medium-sized businesses (SMBs) in streamlining their operations and enhancing customer relationships.
Primary Function
Thryv’s primary function is to provide an all-in-one platform that integrates various essential business functions, such as customer management, marketing, financial management, and more. This consolidation helps SMBs manage their day-to-day operations more efficiently and reduce the need for multiple software solutions.
Target Audience
Thryv is primarily targeted at small businesses, particularly those with 1-10 employees and revenues between $1 million and $10 million. The majority of its users are found in the United States, with significant presence in industries such as Construction, Retail, Consumer Services, and Hospital & Health Care.
Key Features
User-Friendly Interface
Thryv boasts an intuitive and user-friendly interface, making it accessible even for users with limited technical expertise.
Customer Management
It includes a comprehensive customer database (CRM) that allows businesses to oversee all customer interactions, from appointments to payments and communications, in one view.
Marketing Automation
Thryv offers tools for email and text marketing campaigns, as well as AI-enhanced social media management. This includes creating, scheduling, and tracking social media posts across platforms like Instagram, TikTok, and YouTube.
Appointment Scheduling
The platform features a built-in appointment scheduling system that helps businesses manage their schedules efficiently and reduce missed appointments.
Financial Management
Thryv provides invoicing and payment processing features, enabling businesses to get paid faster and keep track of their finances.
Analytics and Reporting
It offers valuable insights through analytics and reporting features, helping businesses make data-driven decisions to optimize their operations.
Online Presence
Thryv helps businesses improve their online presence with tools for website creation, social media management, and online listings.
24/7 Technical Support
Users have access to free 24/7 technical support and an online knowledge center, ensuring they can fully utilize the software.
Conclusion
Overall, Thryv is a versatile tool that simplifies and streamlines various business functions, allowing small business owners to focus more on their core activities and less on administrative tasks.
Thryv - User Interface and Experience
User-Friendly Interface
Thryv boasts an intuitive interface that is easy to use, even for those who are not tech-savvy. The platform is designed to be straightforward, allowing small business owners to quickly get started without needing extensive training or IT support.
Comprehensive Features in One Place
Thryv consolidates a wide range of essential business functions into a single platform. This includes customer management, marketing tools, financial management, appointment scheduling, and online presence management. Having all these features in one place simplifies operations and reduces the need for multiple software solutions.
Streamlined Workflow
The platform integrates various tools such as QuickBooks for accounting, Google Workspace for email and document collaboration, and Zapier for automating tasks across different apps. These integrations help streamline workflows, making it easier for businesses to manage their day-to-day operations efficiently.
Appointment Scheduling
Thryv includes a built-in appointment scheduling feature that helps businesses manage their schedules effectively. This tool reduces missed appointments and improves overall customer service by keeping everything organized in one place.
Online Presence and Reputation Management
Thryv helps businesses improve their online presence through tools for website creation, social media management, and online listings. Additionally, the platform’s AI Review Response feature aggregates reviews from over 24 popular review sites, allowing businesses to quickly respond to feedback and maintain a strong online reputation.
Customer Feedback and Support
Thryv has a strong focus on customer feedback. The platform includes a “feedback” feature that allows users to submit requests or highlight areas for improvement directly within the dashboard. This ensures that the development team is actively engaged with the user community, addressing performance queries and implementing user suggestions.
Overall User Experience
Users of Thryv often praise its ease of use and the convenience of having all necessary tools in one place. The platform helps businesses stay organized, manage their calendar appointments efficiently, and maintain a professional online presence. Customer testimonials highlight the excellent customer support and the value for money that Thryv provides.
In summary, Thryv’s user interface is designed to be intuitive and easy to use, making it an excellent choice for small businesses looking to streamline their operations and improve their online presence without requiring extensive technical knowledge.
Thryv - Key Features and Functionality
Thryv Overview
Thryv is a comprehensive business management platform that integrates various productivity tools, many of which are enhanced by AI technologies. Here are the key features and how they work, particularly focusing on the AI-driven aspects:
Customer Relationship Management (CRM)
Thryv’s CRM system allows businesses to manage customer interactions, store customer data, and track communication history. With AI integration, this system can analyze customer data in real time, providing insights that help in improving customer service and engagement. For instance, AI can help in sentiment analysis of customer feedback, allowing businesses to gauge customer satisfaction and make necessary improvements.
Appointment Scheduling
Thryv enables businesses to manage booking requests and appointments efficiently. AI integration automates routine tasks such as sending automated reminders to customers about upcoming appointments, reducing no-shows and empty slots. This feature ensures that the calendar is always up-to-date and that customers are reminded promptly.
Social Media Management
Thryv’s Marketing Center includes an AI-enhanced social media management tool. This tool connects various social media channels like Instagram, TikTok, and YouTube, allowing businesses to manage all profiles, posts, comments, and performance insights from one centralized hub. AI helps in creating and customizing social media posts quickly, making it easier for small businesses to maintain a consistent social media presence without requiring constant online presence.
AI Review Response
Thryv’s AI Review Response feature uses AI to help businesses manage online reviews. It can automatically respond to reviews, scan ratings, and collect feedback, making reputation management more efficient. This feature ensures that businesses can monitor and reply to reviews promptly, enhancing their online reputation.
Marketing Automation
Thryv’s marketing automation tools are enhanced by AI, allowing businesses to segment audiences, personalize campaigns, and track engagement automatically. AI-powered marketing tools help in generating content, such as drafting marketing emails or newsletters, and can even translate communications into multiple languages in real time. This automation saves time and ensures more personalized and effective marketing efforts.
Call Handling and Phone Assistant
When integrated with tools like Goodcall, Thryv can automate call handling using AI. This AI phone assistant ensures 24/7 availability, handles incoming calls, books appointments, and provides real-time information to callers. This integration reduces operational costs and improves customer experience by ensuring no call is missed.
Content Creation
Thryv’s AI capabilities extend to content creation. The platform can use generative AI to draft marketing content, newsletters, or customer communications directly within the system. This speeds up content creation and allows businesses to focus on other critical tasks.
Payment Processing and Invoicing
Thryv offers secure online payment options and an automated invoicing system. AI can help in transforming estimates into invoices quickly and securely, allowing customers to approve estimates, sign invoices, and pay for services online. This streamlines financial transactions and reduces the time spent on administrative tasks.
Document Storage and Client Portal
Thryv provides a secure client portal where businesses can store and share documents, files, and photos with customers or team members. AI can help in organizing and retrieving these documents efficiently, ensuring that all information is easily accessible.
Real-Time Analytics
Thryv offers real-time analytics to monitor business performance. With AI analytics tools, businesses can analyze customer interactions, track sentiment across feedback, and make data-driven decisions. This helps in improving overall business operations and customer service.
Conclusion
In summary, Thryv’s integration with AI technologies automates routine tasks, enhances customer engagement, and provides valuable insights through data analysis. These features collectively help small and medium-sized businesses streamline their operations, manage customer relationships more effectively, and grow their business efficiently.
Thryv - Performance and Accuracy
Thryv’s AI Integration
Thryv has made significant strides in integrating AI into its productivity tools, enhancing the efficiency and accuracy of various business functions, particularly for small businesses.Performance
Thryv’s AI-driven tools have shown impressive performance in several areas:Call Handling
Thryv’s AI system for handling customer calls has achieved an accuracy rate of over 80% in identifying ‘calls of value,’ which is significantly higher than human performance. For non-valuable calls, the accuracy is even higher, at 97-98%.Social Media Management
The new Social Media Management Tool within Thryv’s Marketing Center uses AI to generate social content, manage multiple social platforms, and track engagement. This tool allows small businesses to create and schedule posts efficiently, with features like AI-generated captions, content recommendations, and social scheduling capabilities.Content Creation
Thryv’s AI assists in creating social media captions, email campaigns, and responses to customer reviews. The AI can generate multiple options, allowing users to select the most suitable response or content. This helps in maintaining a consistent brand voice and saves time on content creation.Reporting and Analytics
The Thryv Reporting Center provides small businesses with quick and accurate insights into their performance through visual metrics. This includes built-in reports on sales processes, customer journeys, team performance, and marketing campaign effectiveness. These reports are accessible on mobile devices, enabling timely decision-making.Accuracy
The accuracy of Thryv’s AI tools is a key highlight:Call Transcription and Analysis
The AI system accurately transcribes calls and identifies valuable calls with over 80% accuracy, outperforming human evaluators.Content Generation
While the AI generates high-quality content, users are encouraged to edit and personalize the responses to ensure they align with their brand voice. This ensures accuracy and authenticity in communication.Review Responses
The AI Review Response feature aggregates reviews from multiple sites and generates accurate and relevant responses, allowing businesses to select the best option and adjust it as needed.Limitations and Areas for Improvement
Despite the impressive performance and accuracy, there are some areas where Thryv’s AI tools could be improved:Human Oversight
While AI is highly accurate, it still requires human oversight to ensure responses and content align perfectly with the brand’s tone and voice. Users need to edit and approve AI-generated content to maintain authenticity.Legal and Regulatory Compliance
Thryv has been cautious about implementing AI in HR due to varying laws and regulations across different countries. This indicates a need for careful consideration and adaptation of AI solutions to comply with local regulations.Continuous Improvement
To maximize the benefits of AI, users need to iterate and refine their prompts and responses. This involves testing multiple options and fine-tuning the process to achieve the best results. Overall, Thryv’s AI-driven tools have significantly enhanced productivity and accuracy for small businesses, but they do require ongoing human input and adaptation to ensure optimal performance. Thryv - Pricing and Plans
Thryv offers a comprehensive range of pricing plans and features to cater to the diverse needs of small businesses. Here’s a detailed outline of their pricing structure:
Thryv Command Center
The Command Center is the core of Thryv’s offering and comes in several tiers:Basic – Free
- Centralized Inbox: 3 channels
- TeamChat: 30-day viewable chat history
- Phone & Video Calls: 60 minutes
- Support: Email and online community
- User Limit: 5 users
Plus – $20 per Seat/month
- Centralized Inbox: 6 channels
- TeamChat: 12-month retention
- Phone & Video Calls: 300 minutes
- Support: Phone, email, chat, and online community
- Unlimited seats available
Professional – $30 per Seat/month
- Centralized Inbox: Unlimited channels
- TeamChat: Unlimited retention
- Phone & Video Calls: 600 minutes
- Support: Phone, email, chat, and online community
- Unlimited seats available. For teams of 10 employees or more, special pricing starts at $16/seat/month
Thryv Business Center
The Business Center offers more advanced features for managing business operations:Plus – $228/month per Location
- CRM
- Calendar & Appointments
- Secure Client Portal
- Estimates & Invoices
- Payment Processing
- Local Online Listings
- Social Media Management
- 20 GB File Storage
- Email & SMS Marketing Messages (up to 5,000 messages)
- One-time onboarding fee of $250
Professional – $349/month per Location
- All features from the Plus plan
- Social Media Management: 12 posts/month
- 50 GB File Storage
- Professional Website (up to 15 pages)
- Email & SMS Marketing Messages (up to 10,000 messages)
- One-time onboarding fee of $250
Unlimited – $499/month per Location
- All features from the Professional plan
- Unlimited File Storage
- Unlimited Email & SMS Marketing Messages
- One-time onboarding fee of $250
Thryv Marketing Center
The Marketing Center is focused on enhancing marketing capabilities:Plus – $228/month per Location
- Enhanced Local Listings on 7 key sites
- Paid Campaigns: up to 2 campaigns
- Landing Page Templates
- Online Presence Optimization
- Real-Time Analytics
- AI-Powered Recommendations
- Competitor Tracking: up to 3 competitors
- One-time onboarding fee of $250
Professional – $349/month per Location
- All features from the Plus plan
- Enhanced Local Listings on 60 sites
- Paid Campaigns: up to 5 campaigns
- Competitor Tracking: up to 10 competitors
- Website Heat Mapping
- Professional Website (up to 15 pages)
- One-time onboarding fee of $250
ThryvPay
ThryvPay is the payment processing component:Basic Rates
- Processing Rates: 2.60% $0.30 per transaction
- Online/Card-not-present Rate: 2.9% $0.30
- Bank Transfers Fees: Minimum $1, 1% up to $9
- Scheduled Payment Fee: $1 per payment
- Deposit Fee: No additional charges
Plus Rates
- For businesses with $40k monthly processing volume
- Processing Rates: 2.55% $0.30 per transaction
- Online/Card-not-present Rate: 2.85% $0.30
- Bank Transfers Fees: Minimum $1, 1% up to $8
- Scheduled Payment Fee: $0.50 per payment
- Deposit Fee: No additional charges
Professional Rates
- For businesses with $100k monthly processing volume
- Processing Rates: 2.50% $0.30 per transaction
- Online/Card-not-present Rate: Custom rates starting at 2.75% $0.30
- Bank Transfers Fees: Minimum $1, 1% up to $7
- Scheduled Payment Fee: No additional charges
- Deposit Fee: No additional charges
Free Trial
Thryv offers a 14-day free trial that includes access to most of the software’s essential tools, such as CRM, appointment scheduling, and invoicing. This trial allows businesses to test the platform before committing to a paid plan. In summary, Thryv’s pricing is structured to be flexible and scalable, catering to various business needs with different tiers and features. Each plan includes a range of tools to manage CRM, marketing, and payment processing, along with additional support and storage options. Thryv - Integration and Compatibility
Integration with Other Tools
Thryv leverages Zapier to connect with over 1,000 apps, including popular tools like Gmail, Google Sheets, QuickBooks, Square, and more. This integration allows for automated workflows, known as “Zaps,” which can automate tasks such as transferring data between apps, sending estimates, and updating customer information. For example, you can set up Zaps to automatically add new clients from Thryv to a Google Sheets spreadsheet, create new customers in Square from Thryv clients, or add Thryv clients to a Constant Contact subscriber list. These integrations help reduce manual effort and increase efficiency by automating routine tasks.AI Integrations
Thryv can also be integrated with AI-driven tools to automate routine tasks, generate intelligent responses, and analyze customer data in real-time. With AI, you can automate tasks like appointment scheduling, follow-up reminders, and customer feedback collection. Additionally, AI-powered analytics can monitor business performance, track sentiment across feedback, and provide more personalized customer support through chatbots.Compatibility Across Platforms and Devices
Thryv is a cloud-based solution, which means it can be accessed from any device with an internet connection. However, it is optimized for performance in Google Chrome and does not guarantee performance in Safari or Firefox. Thryv is not supported in Internet Explorer. In terms of device compatibility, since Thryv is cloud-based, it can be used on various devices including desktops, laptops, and mobile devices, as long as they have a compatible browser.Additional Features
Thryv’s integration capabilities extend beyond just app connections; it also includes features like customer relationship management, text and email communications, online payment processing, document sharing and storage, and reputation management. These features are all accessible through a single platform, reducing the need to switch between multiple applications. In summary, Thryv’s integration with other tools via Zapier and its compatibility with AI-driven technologies make it a versatile and efficient solution for small and medium-sized businesses. Its cloud-based nature ensures accessibility across various devices, although it is best used with Google Chrome. Thryv - Customer Support and Resources
Thryv Customer Support Options
Customer Support Channels
- Phone Support: Thryv provides multiple phone numbers depending on your location. For US customers, you can call the Help Center at 1-844-998-4798. Canadian residents can contact customer support at 1-844-339-6334, while Australian customers can call 1-800-468-4798, and New Zealand customers can reach out at 0800-814-378.
- Email Support: You can email the customer service team at support@thryv.com for issues related to software, login difficulties, system errors, invoices, account status, payment issues, refunds, or cancellations.
- Live Chat: Thryv offers a live chat feature on their official website, available 24/7. You can initiate a chat by clicking the chat icon at the bottom right corner of the screen and provide the necessary information to start the conversation with a live operator.
Additional Resources
- Contact Us Page: You can fill out a request form on the Contact Us page, accessible from the homepage under the About/Company section. This allows you to submit your inquiry and receive a response from the customer service team.
- FAQs: Thryv has a detailed FAQ section on their website that addresses common questions about their software, payment processing, and other services. This can be a quick way to find answers to frequently asked questions.
- Support Inside the Platform: Within the Thryv platform, you can click the orange circle at the right-hand bottom of the screen to access support. This allows you to email or chat directly with the support team.
AI-Driven Tools and Features
- AI Review Response: Thryv includes AI-driven tools such as AI Review Response, which helps manage and respond to online reviews efficiently.
- Communication Tools: The platform offers free communication software that consolidates all conversations into one inbox, supports voice, video calls, and text, and includes features like auto-transcribed voicemails and group chats.
Support Availability
- 24/7 Support: Thryv’s customer service team is available 24/7, ensuring you can get help whenever you need it. The office hours are Monday to Friday from 8 a.m. to 5 p.m. CT, but support is accessible round the clock through phone, email, and live chat.
By leveraging these support channels and resources, Thryv ensures that users can quickly resolve issues, access necessary information, and make the most out of their productivity and AI-driven tools.
Thryv - Pros and Cons
Advantages of Thryv
Thryv offers several significant advantages for small businesses, particularly in the area of productivity and AI-driven tools:Comprehensive Suite of Tools
Thryv provides an all-in-one management software that includes a wide range of tools such as CRM, appointment scheduling, marketing automation, client portal, reputation management, social media management, and payment processing. This integration helps businesses manage various aspects of their operations from a single platform.Enhanced Customer Relationship Management
Thryv allows businesses to manage customer interactions effectively, store customer data, and track communication history. This helps in building strong customer relationships and improving customer service.AI-Driven Features
Thryv has introduced AI Review Response, which aggregates reviews from over 24 popular review sites and generates instant responses to customer feedback. This tool helps small businesses maintain a high level of online engagement and build customer loyalty and trust.Reporting and Analytics
The new Thryv Reporting Center offers key business metrics in a visual format, including five built-in reports and the ability to create customized reports. This feature helps business owners make informed decisions based on accurate data and is accessible on mobile devices.Social Media and Online Presence Management
Thryv’s Social Media Management Tool allows businesses to manage and grow their presence on social media channels from a single dashboard. It includes features like automated posting, content creation with CaptionAI, and performance tracking.Automation and Efficiency
Thryv automates many essential tasks such as appointment scheduling, email and SMS marketing, and payment processing. This automation helps reduce operational costs and improves productivity by allowing staff to focus on more critical tasks.Integration Capabilities
Thryv integrates with various applications like QuickBooks, Google Calendar, Yelp, Facebook, Stripe, and Square, and also works with Zapier. This seamless integration enhances the overall functionality of the platform.Customer Support
Thryv provides excellent customer support, including a dedicated business manager, unlimited onboarding sessions, and 24/7 support. This ensures that businesses get the help they need whenever they require it.Disadvantages of Thryv
While Thryv offers many benefits, there are some potential drawbacks to consider:Cost
Thryv’s pricing starts at $228 per month, which can be a significant expense for very small businesses or those with limited budgets. Although it offers a 25% discount for a limited time, the cost may still be prohibitive for some.Learning Curve
Given the comprehensive suite of tools and features, there may be a learning curve for new users. While Thryv offers extensive support, it could take some time for business owners to fully utilize all the features effectively.Dependence on Technology
The reliance on AI and automation means that any technical issues or downtime could disrupt business operations. Ensuring reliable internet connectivity and maintaining the system’s integrity is crucial.Customization Limitations
While Thryv offers customization options, such as creating customized reports and adjusting AI-generated responses, there may be limitations to how much these features can be tailored to specific business needs. Users might find some aspects less flexible than they would like. In summary, Thryv is a powerful tool for small businesses, offering a wide range of features that can significantly enhance productivity and customer engagement. However, it comes with a cost, a potential learning curve, and some limitations in customization and technological reliability. Thryv - Comparison with Competitors
When comparing Thryv to other AI-driven productivity tools, several key features and differences stand out.
Unique Features of Thryv
AI-Powered Productivity Boost
Thryv has integrated AI to enhance employee productivity significantly. For example, AI-generated prompts help streamline tasks such as creating social media posts and websites, and AI assists in generating fresh ideas for various professions like plumbers.
Internal Chatbot
Thryv has developed an internal chatbot integrated with tools like SharePoint and Confluence, which improves information accessibility, reduces IT help desk calls, and enhances knowledge sharing among employees.
Reporting Capabilities
Thryv’s new Reporting Center offers built-in and customizable reports, providing small businesses with key metrics in a visual format. This includes reports on sales processes, customer journeys, team performance, and marketing campaign effectiveness, all accessible on mobile devices.
Review Response and Social Media Management
Thryv also features AI-driven review response tools that aggregate reviews from multiple sites and generate responses. Additionally, it includes a Social Media Management Tool to manage and grow social media presence.
Potential Alternatives and Their Features
Notion
Comprehensive Information Repository: Notion serves as a central hub for organizing and storing information, from simple note-taking to complex database management. Its AI integration helps generate text, autofill databases, and provide specific answers to questions about stored information.
Versatility and Customization: Notion’s AI capabilities include generating analogies, reformatting text, and more, making it highly versatile and customizable to individual workflows.
ChatGPT
Versatile AI Assistant: ChatGPT acts as a virtual assistant, helping with tasks such as finding target keywords for SEO, writing basic HTML, and summarizing documents. It allows for iterative prompts to refine outputs.
Flexibility: ChatGPT is free for basic use and offers paid plans starting at $10 per month, making it accessible for various needs.
Todoist with AI Assistant
Task Management: Todoist’s AI Assistant helps in making tasks more actionable, providing tips for completion, and breaking down tasks into smaller ones. This is particularly useful for those following the Getting Things Done (GTD) productivity method.
Integration: The AI Assistant is available on Todoist’s Pro plan and upwards, integrating well with the existing task management features.
Limitations and Considerations for Thryv
Cost: Thryv is expensive, especially for small businesses or startups, with advanced features costing more and potentially not being worth it for those with smaller budgets.
Customization: Thryv has limited customization options compared to other CRMs, which can be restrictive for businesses needing custom workflows or detailed personalization.
Learning Curve: The numerous features of Thryv can create a significant learning curve, which may be challenging for new users, especially those new to CRM systems.
Customer Support and Integrations: Thryv has reported issues with customer support response times and limited integrations with third-party apps, which can reduce overall efficiency.
Conclusion
In summary, while Thryv offers powerful AI-driven features that enhance productivity and reporting, it may not be the best fit for every business due to its cost, limited customization, and learning curve. Alternatives like Notion, ChatGPT, and Todoist with AI Assistant offer different strengths and may be more suitable depending on the specific needs and budget of the business.
Thryv - Frequently Asked Questions
Frequently Asked Questions about Thryv
What are the main features of Thryv?
Thryv offers a wide range of features, including customer management, marketing tools, financial management, appointment scheduling, and online presence improvement. It includes tools for website creation, social media management, online listings, and marketing automation. Additionally, Thryv provides invoicing and payment processing, analytics and reporting, and integrations with other software like QuickBooks, Google Workspace, and Mailchimp.How user-friendly is Thryv?
Thryv is known for its intuitive and user-friendly interface, making it accessible even for users with limited technical expertise. This is particularly beneficial for small business owners who may not have dedicated IT staff.How does Thryv use AI?
Thryv has integrated AI into various aspects of its operations. AI is used to handle customer calls, identify valuable calls, and automate tasks such as generating social media posts and website content. Thryv’s AI also helps in responding to online reviews, creating email and text marketing campaigns, and enhancing employee productivity through tools like an internal chatbot.What are the pricing plans for Thryv?
Thryv offers three main pricing tiers: Plus, Professional, and Unlimited. Each plan is priced per location and includes different levels of features such as CRM, appointment scheduling, invoicing, payment processing, social media management, and marketing automation. The Plus plan costs $199/month, the Professional plan costs $349/month, and the Unlimited plan costs $499/month. There is also a one-time onboarding fee of $250 and a monthly support fee of $9.Does Thryv offer any free plans or trials?
Thryv does not offer a free version of its Business Center or Marketing Center, but it does have a free Command Center plan with limited functionality. This free plan includes a centralized inbox, team chat with a 30-day viewable history, 60 minutes of phone and video calls, and support via email and the online community. It is limited to 5 users.How does Thryv integrate with other software?
Thryv integrates seamlessly with several other software solutions, including QuickBooks for accounting, Google Workspace for email and document collaboration, and Mailchimp for advanced email marketing. It also integrates with Zapier, which connects Thryv with thousands of other apps and software, allowing for extensive automation of tasks and workflows.What kind of support does Thryv offer?
Thryv provides 24/7 technical support, which includes access to a knowledge center and various support channels such as phone, email, and chat. This support is crucial for helping users get the most out of the software and ensure they can provide the best experience for their customers.Can Thryv help improve my business’s online presence?
Yes, Thryv offers tools to improve your business’s online presence. It includes features for website creation, social media management, and online listings. These tools help in boosting your local online presence and attracting new customers.How does Thryv’s marketing automation work?
Thryv’s marketing tools enable businesses to create and automate email and text marketing campaigns. This includes sending a specified number of marketing messages per month, depending on the pricing plan. The system also provides AI-powered recommendations to enhance marketing strategies and track competitors.Does Thryv offer analytics and reporting features?
Yes, Thryv provides analytics and reporting features that give businesses valuable insights into their operations. These features help in making data-driven decisions to optimize business processes and improve overall performance.How does Thryv’s appointment scheduling feature work?
Thryv’s built-in appointment scheduling feature helps businesses manage their schedules efficiently. It reduces missed appointments and improves overall customer service by allowing clients to schedule appointments through a secure client portal.