Tidio - Detailed Review
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Tidio - Detailed Review Contents
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Tidio - Product Overview
Primary Function
Tidio’s main purpose is to automate and streamline customer service processes using artificial intelligence. It helps businesses manage high volumes of customer inquiries, boost conversion rates, and improve overall customer satisfaction.Target Audience
Tidio is primarily targeted at small and medium-sized businesses (SMBs). It caters to various types of businesses, including e-commerce companies, service-based businesses, and website owners who need efficient and cost-effective customer service solutions.Key Features
Tidio offers a range of features that make it an invaluable tool for SMBs:Tidio AI Features
- AI Phrase Matcher: Helps in identifying and responding to common customer queries.
- FAQ Wizard: Automates the creation of frequently asked questions and answers.
- Reply Assistant: Assists customer service teams in crafting responses to customer inquiries.
- Customer Intent: Identifies the intent behind customer messages to provide relevant responses.
- Smart Views: Organizes customer interactions based on specific criteria, making it easier to manage and respond to them.
Chatbot and Live Chat
- Tidio AI Chatbots: Provide automated responses to customer inquiries, reducing the workload on human customer service agents.
- Live Chat: Enables real-time communication between businesses and their website visitors, enhancing customer engagement and support.
Customization and Integration
- Customization: Allows businesses to customize chat colors, text, logos, and branding to match their company identity.
- Integration: Seamlessly integrates with other customer service software, CRM systems, and e-commerce platforms like Shopify and WooCommerce.
Analytics and Reporting
- Analytics: Provides tools to analyze conversations with the chatbot and track performance metrics.
- Reporting: Offers dashboards and analytics tools to reveal important business metrics and track progress.
Mobile Optimization
- Mobile User Support: Ensures that the platform is easily usable on multiple mobile devices, including phones and tablets.
Additional Features
- Notifications: Delivers notifications to both sides of the conversation.
- Targeted Emails: Sends automated emails to engage clients and potential clients.
- Knowledge Base: Provides a repository of information for customers seeking support.
- Ticket and Case Management: Includes features for creating, managing, and responding to tickets efficiently.
Tidio - User Interface and Experience
User Interface
Overview
Tidio’s interface is user-friendly and thoroughly developed, making it easy for users to manage chats and set up chatbots. The platform guides users through a step-by-step setup process when creating an account, which is particularly helpful for those new to chatbot technology.Chatflow Builder
The chatflow builder feature is a standout aspect, allowing even non-technical users to create intelligent chatbots for conversation automation with ease. This feature makes it simple to design and implement automated chat flows without requiring extensive technical knowledge.Ease of Use
User Feedback
Users have consistently praised Tidio for its ease of use. The software features an intuitive layout that makes navigation straightforward. Setting up the chatbot and integrating it into a website takes hardly any time, thanks to its user-friendly interface.Accessibility
Reviews highlight that Tidio is easy to use, even for those who are not tech-savvy. The platform’s simplicity in setting up and managing chatbots and live chats is a significant advantage, especially for small businesses looking for an affordable and easy-to-use solution.Overall User Experience
Integration and Responsiveness
The overall user experience with Tidio is positive, with users appreciating the seamless integration process and the ability to provide immediate assistance to customers. The live chat feature is quick and responsive, and the chatbot can handle customer queries effectively, even when human support is not available.Analytics and Reporting
Tidio also offers advanced analytics and reporting tools that provide clear, actionable insights. These tools help users diagnose problems, understand metrics, and make informed adjustments to improve their help desk and team performance. This data-driven approach enhances the overall user experience by making it easier to manage and optimize customer support operations.Conclusion
In summary, Tidio’s user interface is designed to be intuitive and easy to use, making it accessible to a wide range of users. The platform’s focus on simplicity and user-friendly features ensures a positive user experience, particularly in the context of customer support and engagement. Tidio - Key Features and Functionality
Tidio Overview
Tidio is an all-in-one customer service platform that integrates various features to enhance customer support, lead generation, and sales, particularly for small and medium-sized businesses. Here are the main features and how they work, with a focus on AI-driven functionalities.Live Chat and Real-Time Engagement
Tidio offers live chat tools that enable businesses to engage with website visitors in real-time. This feature allows for immediate interaction, helping to convert visitors into leads and customers. The live chat can be initiated through pop-up chat windows, which encourage visitors to interact with the company.AI-Powered Chatbots
Tidio’s AI chatbots automate responses to common inquiries, ensuring 24/7 customer support even when human agents are unavailable. These chatbots can answer questions, collect contact information, and engage visitors based on their behavior. This automation helps handle repetitive tasks efficiently, freeing human agents to focus on more complex issues.Multi-Channel Support
Tidio integrates multiple communication channels such as live chat, email, and social media into a single dashboard. This allows businesses to manage all customer interactions from one place, making it easier to capture leads from various sources and provide consistent support.Automation Flows and Lead Capture
The platform allows businesses to set up automated workflows to engage visitors based on their behavior. For example, Tidio can offer lead magnets to first-time visitors or initiate conversations based on specific user actions. Pre-chat surveys and forms can also be created to collect visitor information before starting a conversation.AI-Driven Tools
AI Phrase Matcher
This feature helps in identifying and responding to frequently asked questions by matching user queries with predefined answers.FAQ Wizard
The FAQ Wizard automates the process of creating and updating FAQs based on common customer inquiries.Reply Assistant
The Reply Assistant uses AI to suggest responses to customer messages, helping human agents to respond more quickly and efficiently.Customer Intent
This feature analyzes customer messages to determine their intent, allowing for more accurate and relevant responses.Smart Views
Smart Views provide a structured way to view and manage customer interactions, making it easier for agents to prioritize and respond to messages.Analytics and Reporting
Tidio provides an analytics dashboard that offers insights into customer interactions and behavior. This data helps businesses track key metrics, such as chat performance and customer satisfaction, and optimize their communication strategies accordingly.Customization and Branding
The platform allows for customization of chat widgets to match the company’s branding, including colors, text, logos, and more. This ensures a consistent brand experience across all customer interactions.Integration Capabilities
Tidio integrates with various applications, such as CRM systems, ecommerce platforms, and customer support tools, enhancing workflow efficiency and allowing for seamless data exchange between different systems.Mobile Support
Tidio offers a mobile management app that allows businesses to manage customer interactions on-the-go, ensuring no query goes unanswered even outside of the office.Knowledge Base and Self-Service
The platform includes a knowledge base feature that provides a repository of information for customers to find answers to common questions. This self-service option is searchable and optimized for mobile devices, enhancing the overall customer experience.Conclusion
In summary, Tidio leverages AI to automate customer service tasks, enhance lead generation, and provide comprehensive support through multiple channels. Its features are designed to improve efficiency, customer satisfaction, and overall business performance. Tidio - Performance and Accuracy
Performance
Tidio’s AI features, particularly the Lyro AI chatbot, are designed to automate and enhance customer service processes. Here are some performance highlights:Automation and Efficiency
Tidio AI tools like the *Customer Questions* feature and *Reply Assistant* help automate repetitive tasks, allowing customer service teams to focus on more complex issues. This automation can significantly boost productivity and efficiency.Engagement Metrics
Tidio provides analytics to track the performance of chatbot flows, including metrics such as execution rates, engagement percentages, and handoff rates to agents. These metrics help businesses optimize their chatbot interactions.Live Chat Integration
The platform includes a built-in live chat feature that allows seamless handoffs from chatbots to live agents, ensuring continuous customer support.Accuracy
The accuracy of Tidio’s AI features is a critical aspect of its performance:AI Phrase Matcher and FAQ Wizard
These tools help in providing accurate and relevant responses to customer inquiries by matching phrases and utilizing FAQs. The system continuously measures the accuracy and helpfulness of automated replies to improve over time.Lyro AI Chatbot
Lyro trains on the business’s own data, such as website content and documents, to provide accurate answers to customer questions. If Lyro is unsure, it can hand off the conversation to a live agent or create a ticket.Intent Recognition
Tidio’s AI can recognize user intents and entities, allowing the chatbot to capture specific information and respond accordingly. This enhances the accuracy of the chatbot’s responses.Limitations and Areas for Improvement
Despite its strengths, Tidio has several limitations and areas that need improvement:Integration Limitations
Tidio does not offer direct integrations with certain CRM and CMS systems, requiring the use of third-party tools like Zapier. This can complicate workflows and lead to potential data errors or losses.Lyro and Flows Limitation
Lyro cannot be used in conjunction with Tidio Flows, which restricts the flexibility in creating complex chatbot sequences.Analytics Limitations
While Tidio provides some analytics, it lacks detailed flow analytics, making it challenging to improve specific parts of the chatbot flows. The reporting and analytics capabilities are also relatively basic compared to other live chat systems.Free Version Limitations
The free version of Lyro has a non-renewable quota of 50 conversations, which can be limiting for businesses with higher volumes of customer interactions.Customization and Flexibility
Users have reported that Tidio’s customization options are limited, particularly in terms of chatbot sequences and interactions. This restricts the level of personalization that can be achieved. In summary, Tidio’s AI-driven tools offer significant benefits in terms of automation, efficiency, and customer engagement. However, the platform faces challenges related to integration, analytics, and customization, which are important areas for improvement to fully meet the needs of businesses, especially those with more complex requirements. Tidio - Pricing and Plans
Tidio Pricing Overview
Tidio, a live chat and chatbot tool, offers a versatile pricing structure with several plans to cater to different business needs. Here’s a detailed breakdown of their pricing tiers and the features included in each:
Free Plan
- This plan is free forever and includes several key features:
- Up to two operators (some sources mention up to three, but the most consistent information indicates two).
- AI-supported chatbots and chatbot templates.
- Visual Chatbot editor and chatbot metrics.
- Unlimited live chats, but limited to 100 chatbot uses/unique reachable visitors per month.
- Integrations with eCommerce, email marketing, CRM, and helpdesk platforms like Shopify, Magento, WordPress, and Hubspot.
- Visitor details such as location and contact information.
- Multilingual interface and mobile and desktop apps.
Starter Plan
- Priced at $29/month:
- Includes all features from the Free plan.
- Increased limits for live chat interactions (up to 100 per month) and 500 chatbot triggers per month.
- Suitable for growing businesses that need more automation from chatbots and can manage with a small team (up to three included operators).
Communicator Plan
- Priced at $19/month per seat (or $25/month per seat in some sources):
- Focuses on live communication tools with no monthly cap for live chat interactions.
- Includes all Free tier features but is charged per user or “seat.”
- Ideal for teams that require live agent chat capabilities to interact with customers in real time, but may not need extensive chatbot automation.
Chatbots Plan
- Starting at $39/month:
- Includes everything in the Free tier but focuses on higher limits for chatbot triggers (starting at 2,000 triggers).
- Suitable for businesses looking to automate interactions and streamline customer service with chatbots.
Team Plan
- Priced at $65.83/month when billed annually or $79/month for monthly billing:
- Includes all features from the Free and Starter plans.
- Allows up to five operators, with the option to add more at an additional charge of $4.17/month per operator (limited to 10 operators).
- Increased limit of 15,000 Tidio chatbot uses/unique reachable visitors. Additional chatbot limits can be purchased at $12.50/month for every 5,000 chatbots.
- Option to remove Tidio branding for an additional $15.83/month.
- Features like quick responses, details of viewed pages, and notes to track and personalize visitor interactions.
Scale Plan
- While not detailed in all sources, this plan is mentioned as part of Tidio’s pricing structure. However, specific details on pricing and features are not consistently available across the sources.
Tidio Plan
- Priced starting at $289/month (or $2,890 annually for a basic package, with custom pricing for larger needs):
- Includes all features from the other plans plus additional advanced features.
- Suitable for larger businesses that require comprehensive customer service solutions, including advanced chatbot capabilities and the option to remove Tidio branding.
Additional Features and Options
- Tidio offers a 7-day free trial for all paid plans, allowing you to test the features before committing.
- Annual billing can save you money, with some plans offering two months free if you opt for annual payment.
- Add-ons such as Lyro AI, Email Marketing, and the removal of Tidio branding are available for additional costs.
Tidio - Integration and Compatibility
Tidio Overview
Tidio, an AI-driven customer service and chatbot platform, boasts an impressive array of integrations and compatibility features that make it a versatile tool for various business needs.Integrations
Tidio integrates seamlessly with a wide range of tools and platforms, enhancing its functionality and usability. Here are some key integrations:E-commerce Platforms
- Shopify: Tidio is compatible with major e-commerce platforms such as Shopify, BigCommerce, and WordPress, allowing businesses to manage customer interactions directly within their online stores.
CRM Systems
- Zendesk Sell: It integrates with CRM tools like Zendesk Sell, Salesforce, and Agile CRM, enabling businesses to manage customer relationships more effectively.
Marketing Automation
- Mailchimp: Tidio works with marketing automation tools like Mailchimp, Klaviyo, and ActiveCampaign, helping businesses to automate and personalize their customer communications.
Analytics and BI
- Google Analytics: Integrations with Google Analytics, Google Tag Manager, and Zapier enable businesses to track performance and streamline processes.
Social Media and Messaging
- Facebook Messenger: Tidio supports integration with Facebook Messenger, Instagram, and WhatsApp, allowing multichannel communication and ensuring no customer inquiry is missed.
Customer Support
- Zendesk: It integrates with customer support tools like Zendesk, facilitating the management of customer requests and issues in a centralized manner.
Compatibility Across Platforms and Devices
Tidio is highly compatible across various platforms and devices:Operating Systems
- Tidio can be accessed on Windows, macOS, and Linux, ensuring it is usable across different operating systems.
Mobile Devices
- The platform has mobile apps for both iOS and Android, making it accessible on mobile devices. Additionally, the live chat feature is 100% mobile-friendly.
Browsers
- Tidio can be accessed through desktop and mobile browsers, providing flexibility in how users interact with the platform.
Additional Features
Tidio’s integration capabilities are further enhanced by its API, which allows businesses to integrate the platform with third-party applications. This flexibility ensures that Tidio can be adapted to meet the specific needs of various businesses.Conclusion
In summary, Tidio’s extensive integration options and broad compatibility make it a highly versatile and effective tool for businesses looking to enhance their customer service and communication strategies. Whether you’re using e-commerce platforms, CRM systems, or social media channels, Tidio can seamlessly integrate to provide a cohesive and efficient customer experience. Tidio - Customer Support and Resources
Tidio Overview
Tidio offers a comprehensive suite of customer support options and additional resources, making it a versatile tool for managing customer interactions efficiently.AI-Powered Chatbots and Automation
Tidio’s AI, known as Lyro AI, plays a crucial role in automating routine customer inquiries. This AI can answer up to 90% of customer questions with high accuracy, even outside of business hours, ensuring 24/7 support coverage. Lyro AI handles tasks such as checking order statuses and creating tickets, freeing human agents to focus on more personalized and meaningful interactions.Multi-Channel Support
Tidio integrates various communication channels, including live chat, email, and social media platforms like Instagram, WhatsApp, and Messenger. This allows businesses to manage all customer requests from a single inbox, making it easier to organize, prioritize, and assign these requests to the appropriate teams.Helpdesk and Ticketing System
The Tidio Helpdesk system is designed to optimize customer query management. It enables businesses to move time-consuming conversations into tickets, which can be managed efficiently. Features include setting automatic responses, blocking emails, managing ticket statuses, and assigning tickets to team members based on their expertise. This system also supports omnichannel support, ensuring a seamless customer experience across different channels.Real-Time Support and Live Chat
Tidio’s live chat widget allows for real-time communication with website visitors. This widget is advanced yet lightweight and includes features like canned responses, video calls, and order management. It also supports multilingual interactions, making it easier to engage with international customers.Analytics and Reporting
Tidio provides detailed analytics through its dashboard, offering insights into key business metrics. This includes tracking customer interactions and behavior, which helps in optimizing support strategies. For Plus or Premium users, custom analytics dashboards are available, designed to match specific business goals.Customization and Integration
Tidio offers customizable chat widgets that can be personalized to match a business’s brand style and aesthetics. It also integrates with over 120 tools and popular ecommerce and CRM platforms, enhancing workflow efficiency. However, it’s worth noting that there are some limitations in customization options for the chatbot and widget designs.Mobile Management
Tidio provides a mobile app that allows businesses to manage customer interactions on-the-go. This ensures that no query goes unanswered, even when team members are not at their desks.Premium Plan Support
For businesses on the Premium plan, Tidio offers additional support, including custom setup and implementation, a dedicated success manager, and SLA-backed Lyro AI resolution rates. The dedicated manager trains the team, builds automations, and provides ongoing support to ensure success.Conclusion
Overall, Tidio’s comprehensive suite of tools and features is designed to streamline customer support, enhance efficiency, and improve customer satisfaction. Tidio - Pros and Cons
Advantages of Tidio
Tidio offers several significant advantages that make it a valuable tool for businesses, particularly in the area of customer service and engagement:Automation and Efficiency
Tidio’s AI-driven tools, such as the Tidio AI Agent and Tidio AI Chatbots, automate common queries and repetitive tasks, enhancing the productivity of customer service teams. Features like the Reply Assistant, Customer Intent, and Smart Views help agents respond more quickly and efficiently.Real-Time Communication
The platform integrates live chat, allowing real-time communication with website visitors. This feature, combined with AI chatbots, ensures that customer inquiries are handled 24/7, even when human agents are unavailable.Multi-Channel Support
Tidio connects various communication platforms like live chat, email, and social media into a single dashboard, making it easier to manage customer interactions across multiple channels.Lead Generation
Tidio is effective for lead generation through features such as live chat, AI chatbots, lead capture forms, and automated workflows. These tools help convert website visitors into leads by engaging them in real-time conversations and collecting contact information.Analytics and Reporting
The platform provides comprehensive analytics and reporting features, including conversation metrics, operator performance, and customer satisfaction rates. This data helps businesses optimize their communication strategies and improve overall service delivery.User-Friendly Interface
Tidio is known for its clean and intuitive user interface, making it easy to set up and use, even for those without coding skills. The visual chatbot builder and customizable widgets further enhance user experience.Mobile Management
Tidio offers a mobile app that allows managing customer interactions on-the-go, ensuring no query goes unanswered and providing flexibility for customer service teams.Language Support
The platform supports multiple languages, facilitating effective communication with international customers.Disadvantages of Tidio
While Tidio offers many benefits, there are also some notable drawbacks:Pricing
One of the main drawbacks is the pricing for advanced features and add-ons. As businesses grow, Tidio’s pricing can become significantly higher, and removing Tidio branding can be expensive.Customization Limitations
Tidio’s chatbot and widget designs offer limited customization options, which may not fit all brand aesthetics.Integration Challenges
Some users have reported difficulties integrating Tidio with certain CRM and CMS systems, which can hinder seamless workflow.Performance Issues
A few users have experienced performance issues, such as slow loading times on certain operating systems, which can affect the overall user experience.Basic Reporting Features
Tidio’s analytics, while useful, are somewhat basic and may lack the deeper insights that larger businesses require for detailed performance analysis.Learning Curve
New users might find Tidio’s dashboard and settings complex, leading to a steeper learning curve. By weighing these advantages and disadvantages, businesses can make an informed decision about whether Tidio aligns with their needs and goals. Tidio - Comparison with Competitors
When Comparing Tidio to Its Competitors
When comparing Tidio to its competitors in the AI-driven customer service and live chat category, several key points and unique features come to the forefront.Unique Features of Tidio
Tidio stands out with its integrated AI tools, such as:- Tidio AI Chatbots: These include features like the AI Phrase Matcher, FAQ Wizard, and Customer Questions, which automate responses to common customer inquiries.
- Tidio AI Agent: This includes the Reply Assistant, Customer Intents, and Smart Views, which help in automating and optimizing customer service processes.
- Customization and Integration: Tidio allows extensive customization of chat widgets, branding, and integration with various applications, such as CRM systems, Shopify, and other customer support tools.
- Live Chat and Multichannel Support: Tidio offers live chat support, email integration, and social media integration, enabling businesses to engage with customers across multiple platforms.
Potential Alternatives and Competitors
Several competitors offer similar or advanced features that might be more suitable for specific business needs:Intercom
- Known for its comprehensive customer support toolset and AI-driven chatbots.
- Offers omnichannel support and advanced analytics to optimize customer interactions.
Zendesk
- Provides a wide range of customer service tools, including AI-powered chatbots and advanced analytics.
- Strong focus on omnichannel integration and scalability.
Drift
- Specializes in conversational marketing and sales, with AI-driven chatbots that can handle complex customer inquiries.
- Offers advanced integration capabilities with CRM and marketing tools.
LiveX AI
- Focuses on AI-driven customer engagement with features like AI Chat, AI Search, and AI ChurnControl.
- Integrates seamlessly with platforms like Shopify to provide personalized support and boost conversions.
Key Differences and Considerations
- Advanced AI Capabilities: While Tidio offers solid AI features, competitors like LiveX AI and Intercom may provide more advanced AI capabilities, including natural language processing (NLP) and sentiment analysis.
- Omnichannel Support: All major competitors offer omnichannel support, but the depth of integration can vary. For example, Zendesk is known for its extensive integration with various communication channels.
- Customization and Scalability: Tidio is praised for its ease of use and quick setup, but larger enterprises might find the customization options limited compared to competitors like Intercom and Zendesk.
- Pricing and Plans: Tidio is competitive in pricing, especially for small to medium-sized businesses. However, the number of monthly conversations in lower-tier plans can be restrictive. Competitors may offer more flexible pricing models.
Conclusion
Tidio is a strong contender in the AI-driven customer service space, particularly for smaller businesses or those needing quick and easy setup. However, businesses with more complex needs or requiring advanced AI features, omnichannel integration, and extensive customization might find alternatives like Intercom, Zendesk, Drift, or LiveX AI more suitable. It’s crucial to evaluate the specific needs of your business and compare the features and pricing of these platforms to make an informed decision. Tidio - Frequently Asked Questions
Frequently Asked Questions about Tidio
What are the different pricing plans offered by Tidio?
Tidio offers several pricing plans to cater to various business needs. These include:
- Free Plan: This plan is free and includes 50 conversations via live chat/tickets, 50 Lyro AI conversations, 100 reached visitors with your chatbot, and 500 emails per month.
- Starter Plan: Starting at $29/month, this plan includes 100 conversations via live chat/tickets, basic analytics, a live visitors list, operating hours, and live chat support.
- Growth Plan: Starting at $59/month, this plan includes up to 2000 conversations, advanced analytics, Tidio’s power features, and no Tidio branding add-on.
- Lyro AI Plan: Starting at $39/month, this plan focuses on Tidio’s AI chatbot, Lyro, with pricing scaling based on the number of conversations.
- Team Plan: This plan, costing $65.83/month (annually) or $79/month (monthly), includes all features from the Free and Starter plans, plus additional operators, increased unique reachable visitors, and other advanced features.
- Scale Plan: The highest plan, costing $332.50/month (annually) or $399/month (monthly), offers unlimited operators, no monthly chatbot limits, custom role assignment, and a dedicated chatbot consultant.
- Tidio Plus and Premium Plans: These are custom plans starting at $749/month and $2999/month respectively, offering additional features like dedicated success managers, custom branding, and premium support.
Does Tidio offer a free trial?
Yes, Tidio provides a 7-day free trial that allows you to test all the features of the platform before committing to a paid plan.
What features are included in the free plan?
The free plan includes 50 conversations via live chat/tickets, 50 Lyro AI conversations, 100 reached visitors with your chatbot, and 500 emails per month. It also gives you access to basic features of Tidio to help you decide if the platform is right for you.
How does Tidio’s Lyro AI chatbot work?
Tidio’s Lyro AI chatbot uses natural language processing (NLP) to handle customer queries by accessing Q&As, knowledge bases, and web FAQ pages. If a query is too complex, it seamlessly reverts to a human agent. The Lyro plan starts at $39/month and scales up based on the number of conversations.
Can I integrate Tidio with other tools and services?
Yes, Tidio can be integrated with various tools and services. For example, you can integrate Tidio with ChatGPT using Zapier, which allows you to automate tasks such as responding to customer inquiries, summarizing chat content, and generating new conversation threads.
What kind of analytics does Tidio provide?
Tidio offers both basic and advanced analytics depending on the plan you choose. The Starter plan includes basic analytics, while the Growth plan and higher plans include advanced analytics and additional power features.
Does Tidio support multilingual customer support?
Yes, Tidio supports multilingual customer support, allowing you to provide assistance to customers in multiple languages.
How does Tidio handle customer segmentation?
Tidio includes customer segmentation tools that help you categorize and manage your customer interactions more effectively. This feature is available in various plans, including the Growth and higher plans.
Can I customize the branding on Tidio?
Custom branding is available in certain plans, but it may require an additional fee. For example, the Growth plan includes no Tidio branding as an add-on, and in the Scale plan, you need to pay an additional $15.83/month to remove Tidio branding.
Does Tidio offer email marketing features?
Yes, Tidio offers email marketing features, which can be added for an additional $10/month.
How many operators can I have on each plan?
The number of operators varies by plan. The Free and Starter plans do not specify multiple operators, while the Team plan includes 5 operators with the option to add more at an additional cost. The Scale plan offers unlimited operators.