Rently - Detailed Review
Real Estate Tools
Rently - Product Overview
Rently Overview
Rently is a leading provider of innovative proptech solutions, specifically focusing on self-touring and smart home technology for the rental housing industry.Primary Function
Rently’s primary function is to streamline the leasing process and enhance property management efficiency. The platform allows prospective renters to conduct self-guided tours of properties, which significantly reduces the time and effort required from property managers and leasing agents.Target Audience
The target audience for Rently includes various stakeholders in the rental housing industry:- Property Managers: Those managing multifamily, single-family, build-to-rent, and student housing properties.
- Property Owners: Individuals and companies looking to optimize their rental properties’ efficiency and profitability.
- Renters: Prospective tenants who can benefit from the flexibility and convenience of self-guided tours.
Key Features
Rently offers a comprehensive set of features that make it an all-in-one solution for the rental housing industry:Self-Guided Tours
- Allow prospective renters to tour properties on their own, at any time, without the need for a leasing agent.
- This feature expands showing hours, accelerates leasing velocity, and reduces the workload for property managers.
Smart Home Technology
- Integrates smart home devices to manage energy usage, prevent damage, monitor activity, and control access.
- Enhances the resident experience and provides additional security and convenience for both residents and property managers.
Leasing Automation
- Automates up to 90% of repetitive leasing tasks, saving valuable staff time.
- Includes tools for vacancy advertising, lead management, and real-time reporting to keep property owners informed.
Verified Renters
- Offers a verification process for renters, allowing them to access multiple properties for self-guided tours and streamlining the application process.
- Verified renters benefit from unlimited self-guided tours, personalized listings, and cost savings.
Multi-Platform Listing
- Syndicates listings to various real estate websites such as realtor.com, zillow.com, homes.com, and trulia.com, increasing property visibility and attracting more potential renters.
Rently - User Interface and Experience
The User Interface of Rently
The user interface of Rently, as described in various sources, is generally praised for its intuitiveness and ease of use, particularly in the context of managing and leasing rental properties.
Ease of Use
Rently’s interface is noted for being user-friendly, making it easy for both property managers and clients to navigate and manage rental properties efficiently. The platform automates many repetitive leasing tasks, such as tenant communication and maintenance requests, which significantly streamlines operations and saves valuable time for the team.
Key Features
Self-Guided Tours
Self-Guided Tours: Rently allows prospective renters to tour properties on their own, which expands showing hours and reduces the need for staff to be present during tours. This feature is managed through a secure and easy-to-use platform.
Leasing Automation
Leasing Automation: The platform automates various phases of the leasing lifecycle, including vacancy advertising, lead management, and smart home technology management. This automation helps in optimizing staff time and accelerating the leasing process.
Smart Home Solutions
Smart Home Solutions: Rently integrates smart home devices, enabling property managers to manage energy usage, prevent damage, monitor activity, and control access, all from a single platform.
User Experience
Users appreciate the intuitive nature of Rently’s interface, which makes it simple to list, schedule, and show vacant rental properties. The platform is also praised for its ability to make communities more secure and increase operational efficiency. Customer support is responsive and helpful, addressing any issues that users may encounter.
Areas for Improvement
While the overall user experience is positive, there are some areas that need improvement. The mobile app can sometimes be slow to load and lacks certain functionalities available on the desktop version. Additionally, users have suggested that the customization options for templates could be expanded to allow for greater personalization.
Conclusion
In summary, Rently’s user interface is highly user-friendly, automates key tasks efficiently, and provides a seamless experience for both property managers and renters. However, there is room for improvement, particularly in the mobile app and template customization.
Rently - Key Features and Functionality
Rently Overview
Rently, a prominent player in the real estate technology sector, integrates various AI-driven features and functionalities to streamline and secure the rental property management process. Here are the main features and how they work:
Self-Guided Tours
Rently’s self-guided tour system allows potential renters to view properties outside of regular business hours. This is facilitated by smart locks that enable renters to access the property independently. To ensure security, renters must register online with their name, email, phone number, and a credit card number. Upon arrival at the property, they must provide a valid ID and a matching selfie, which is verified using sophisticated facial recognition software.
Security Checks and Verification
The facial recognition software ensures that the person taking the tour is the same individual who registered. During the tour, smart home sensors provide real-time alerts to property managers if any unauthorized movement is detected within the property. This enhances security and protects the property from potential misuse.
Real-Time Monitoring and Notifications
Rently’s Manager Portal allows property managers to monitor tours in real-time, ensuring they have full control over property access at all times. Managers receive notifications when a renter completes their tour, keeping them informed and in control.
Secure Mobile App
The Rently mobile app uses strong passwords and biometric data (such as FaceID and Fingerprint) to authenticate users. This app also includes digital gateways that authenticate users and approve property access. The app stores user authentication data locally on the device, ensuring data privacy. It also features encrypted commands for unlocking doors, and immediate alerts for any unauthorized access or motion detected.
Precise Location Intelligence
Rently integrates GIS software and micro-location intelligence from Beans.ai, which provides hyper-accurate digital maps. This technology helps renters find the nearest parking, follow the most efficient route between units, and locate amenities within the apartment complex. This precision-guided wayfinding technology streamlines the rental process and enhances renter satisfaction.
Anti-Rental Scam Measures
To prevent rental scams, Rently watermarks property photos to prevent them from being used by unauthorized parties. The platform also requires multiple layers of identity verification during the self-guided tour process, including credit card information and ID verification.
Automation of Tenant Communication and Maintenance
While the primary focus of Rently is on secure and efficient self-guided tours, AI is also used to automate tenant communication and manage maintenance requests. This automation helps in streamlining operations and reducing human error, making property management more efficient.
Conclusion
These features collectively enhance the security, efficiency, and overall experience of managing and renting properties, leveraging AI and advanced technologies to provide a secure and streamlined process.
Rently - Performance and Accuracy
Rently: Leader in Self-Touring and Smart Home Technology
Rently, a leader in self-touring and smart home technology for the real estate industry, demonstrates impressive performance and accuracy in its AI-driven products, particularly in the areas of tenant screening, leasing automation, and property management.
Tenant Screening and Verification
Rently’s partnership with TransUnion enables the use of advanced AI technology to verify renter ID, income, and credit history through their “3-in-1” rental application. This application integrates multi-layer security features and can pre-fill up to 30% of the application, connect to bank accounts, and verify financial information through TransUnion, all within hours. This process helps eliminate rental fraud and ensures property managers select qualified tenants while remaining compliant with the Fair Housing Act.
Leasing Automation
Rently’s leasing automation solutions streamline the rental process significantly. The platform automates up to 90% of repetitive leasing tasks, saving valuable staff time and accelerating the leasing velocity. The integrated system allows property managers to manage listings, applicants, and smart home technology from a single desktop portal, enhancing operational efficiency and reducing downtime.
Precision and Convenience
Rently has also integrated precision location intelligence using GIS software from Beans.ai. This technology helps self-touring visitors find the nearest parking, follow efficient routes between units, and navigate to amenities. This integration has resulted in a 20% increase in completed tour conversions and a significant reduction in the time required for property managers to set up tours, from 45 minutes to less than a minute.
Accuracy and Efficiency
The use of AI in Rently’s solutions ensures high accuracy in data collection and analysis. For instance, the automated due diligence process reduces the likelihood of human error by comparing vast amounts of data and identifying inconsistencies. This enhances the reliability of financial decisions and streamlines the verification process.
Limitations and Areas for Improvement
While Rently’s solutions are highly effective, there are a few areas that could be improved:
Data Quality and Accessibility
Ensuring high-quality and consistent data is crucial for AI-driven insights. Rently might need to invest in strong data labeling and normalization procedures to handle diverse data formats and quality levels.
Integration Complexity
Integrating AI solutions with existing technological infrastructures and legacy systems can be challenging. Rently could benefit from building modular AI solutions with seamless integration capabilities to ease this process.
Training and Skill Gaps
The adoption of AI technology requires skilled professionals. Rently may need to engage in extensive training programs and certifications to upskill their workforce and address any skill gaps in AI technology specific to the real estate sector.
Conclusion
In summary, Rently’s AI-driven products offer significant improvements in accuracy, efficiency, and convenience for property managers and renters. However, addressing data quality, integration complexity, and skill gaps will be essential for further optimizing their solutions.
Rently - Pricing and Plans
Rently Pricing Plans
Rently offers a structured pricing plan for its real estate leasing automation solutions, categorized into three main tiers: Core, Plus, and Enterprise.
Core Plan
- Cost: $15 per listing per month, with a minimum charge of $60.
- Features:
- Automated agent scheduling
- Real-time tour notifications
- Sharing listings on popular Internet Listing Sites (ILSs)
- Tour analytics and lead activity history
- Email and AI chat support
- Self-serve help articles for renters, property managers, and installers
- Identity verification (photo ID, selfie, and credit card)
- Phone and location verification
- Property manager verification
- Renter scam education and more.
Plus Plan
- Cost: Currently offered at the Core price of $15 per listing per month due to a limited time offer. Normally, it is $22 per listing per month, with a minimum charge of $60.
- Features:
- All features included in the Core plan
- Self-guided tours
- CodeBox Integration
- Custom pre-screening questions
- Listing photo watermarking
- Custom phone line
- Google/Microsoft Calendar integration
- Custom text message sequences
- Inquiry auto-responder email with customizable responses
- Data exporting
- Property manager phone support.
Enterprise Plan
- Cost: Custom pricing, requiring a discussion with the sales team.
- Features:
- All features included in the Core and Plus plans
- Custom property listing integration
- Custom CRM integration
- Custom branded tour experience
- Activity data transfer
- Dedicated implementation, training, and support teams
- API integration
- Custom development requests
- Engineering support.
Key Highlights
- Security: All plans include advanced security features such as identity verification, phone and location verification, and fraud risk scoring.
- Automation: The platform automates various leasing tasks, including agent-led tour scheduling and self-guided tours.
- Lead Management: Automated inquiry responses and lead nurturing are available in the Plus and Enterprise plans.
- Analytics: Tour analytics and lead activity history are accessible across all plans.
There are no free options available; however, Rently occasionally offers promotional pricing, such as the current limited time offer for the Plus plan at the Core price.
Rently - Integration and Compatibility
Rently: A Leading Provider of Leasing Automation Solutions
Rently, a leading provider of leasing automation solutions, integrates seamlessly with a variety of tools and platforms, making it a versatile and comprehensive option for property managers.Integration with Property Management Software (PMS)
Rently integrates with major property management software systems, including Yardi Voyager, Entrata, Appfolio, and Buildium. This integration allows for easy data exchange, such as pulling data about available units from your PMS and syncing guest card information for self-guided tours. This ensures that all self-tour activity is easily trackable and manageable within your existing PMS, streamlining your workflow and reporting.Integration with Customer Relationship Managers (CRM)
Rently also integrates with CRM systems, enabling the scheduling of tours and the management of renter data directly within your CRM calendar. This integration ensures that all scheduled tours are visible in one location, making it easier to manage leads and follow up with prospects.Compatibility with Smart Home Devices
The Rently Hub, available in versions 3 and 4, is compatible with all Z-Wave products and supports multiple wireless standards including Z-Wave, Z-Wave Plus, Bluetooth (BT4.0), and Wi-Fi. This hub connects to the cloud using 4G LTE, Wi-Fi, or Ethernet, ensuring optimal uptime of your smart home devices. It can support up to 232 devices, making it a central hub for managing various smart home technologies.Access Control and Common Areas
Rently’s Access Panel 3 and the Access Panel with Intercom are designed to manage access to shared spaces. These panels support multiple modes of keyless entry (code, fob, app) and allow residents to reserve common areas directly from the smart home app. They also enable managers to set up specific access hours and monitor activity logs, enhancing security and convenience.Self-Guided Touring and Leasing Automation
Rently’s platform supports self-guided touring, allowing prospective renters to tour properties at their convenience. The system integrates with Rently’s smart home solutions, eliminating the need for lockboxes or keys. This automation extends to the entire leasing lifecycle, from vacancy to residency and unit turnover, optimizing security, energy management, and resident living experiences.Technical Support and Installation
Rently provides a streamlined installation workflow for its smart home properties, including step-by-step instructions for technicians and real-time technical support. This ensures that device deployment is efficient and minimizes frustrations and delays.Conclusion
In summary, Rently offers a highly integrated and compatible platform that works seamlessly with various property management software, CRM systems, and smart home devices, making it an efficient and comprehensive solution for managing rental properties. Rently - Customer Support and Resources
Rently Customer Support Overview
Rently offers a comprehensive array of customer support options and additional resources to ensure users have a seamless and supportive experience with their real estate tools.Self-Service Help Center
Rently has introduced a new online customer self-service Help Center, which serves as a central knowledge base for users. This resource provides 24/7 access to a wide range of articles and guides, covering topics from basic installation issues to daily operations. The Help Center is designed for property managers, residents, and Rently’s internal customer service teams. It includes a search feature to quickly find specific articles and will soon incorporate tutorial videos to enhance user experience.Customer Support Teams
In addition to the self-service Help Center, Rently offers direct support through their customer service teams. Users can contact Rently via phone or chat, available 7 days a week from 8am to 8pm CT. The main customer service phone number is (888) 340-6340, and users can also reach out via email at support@rently.com for non-urgent inquiries.Training and Support Packages
Rently provides a complimentary best-in-class support package for its clients, which includes one-on-one training, ongoing support, and the option for a dedicated client success manager. This ensures that users receive comprehensive assistance throughout their experience with Rently’s products.Tour Scheduling and Management Tools
Rently’s platform also includes tools for automating the renter experience, such as tour scheduling and management. This feature allows prospective residents to schedule tours directly on an agent’s calendar, streamlining the process and reducing the need for back-and-forth coordination. The system integrates with various CRM calendars and property management software, ensuring that all leads are captured and managed efficiently.Feedback and Improvement
The Help Center allows users to rate articles, providing feedback that helps Rently identify the most frequently asked questions and improve their client response on recurring issues. This feedback loop ensures that the support resources are continuously optimized to meet user needs.Additional Resources
Rently’s customer support extends to monitoring their own Key Performance Indicators (KPIs) to ensure they are delivering the best possible customer support. This proactive approach helps in identifying areas for improvement and enhancing the overall user experience.Conclusion
In summary, Rently’s customer support is multifaceted, offering a self-service Help Center, direct support through phone and email, comprehensive training packages, and integrated tools for managing the renter experience. These resources are designed to save time, reduce frustration, and provide excellent customer support. Rently - Pros and Cons
Advantages of Rently
Rently offers several significant advantages for property managers and renters alike:Increased Efficiency and Time Savings
Rently’s self-guided touring solution frees up leasing associates’ time, allowing them to focus on other priorities. This system increases tour traffic by up to 25% and reduces the property’s time on the market by 75%, which is a substantial time and resource saver.Enhanced Security and Fraud Prevention
Rently’s platform is equipped with advanced fraud protection technology, including identity verification, facial biometric screening, and geo-fencing to ensure that only verified renters can tour properties. This multi-layered security approach helps prevent rental scams, squatters, and other fraudulent activities, reducing the risk of reputational damage and revenue loss.Operational Flexibility and Automation
Rently’s smart home solutions enable property managers to automate leasing tasks, streamline project timelines, and manage properties remotely. This automation reduces the pressure on staff and ensures that no tasks are missed, providing a competitive advantage through efficient operational control.Cost Savings
Investing in Rently’s smart home technology can lead to significant cost savings. It helps lower utility costs, prevents expensive water damage, and optimizes staff resources. The platform also integrates with leading property management and CRM software, enhancing overall operational efficiency.Improved Renter Experience
Rently’s self-guided tours offer renters the flexibility to tour properties at their own convenience, outside of traditional office hours. This approach supports social distancing and allows renters to explore properties without the pressure of an agent present, which can lead to a more positive and independent home-hunting experience.Comprehensive Data and Decision-Making
The Rently Smart Home Platform provides managers with a holistic, real-time overview of all leasing operations. It offers detailed data on occupancy rates, tours scheduled, applications in review, and HVAC performance, supporting quick and agile decision-making.Disadvantages of Rently
While Rently offers numerous benefits, there are some potential drawbacks to consider:Technical Issues and Account Lockouts
Some users have reported issues with their accounts being locked or triggered, which can disrupt their ability to continue viewing homes. This can be frustrating and may require creating a new account or waiting for the issue to be resolved.Initial Investment
Implementing Rently’s smart home technology and self-guided touring system may require an initial investment in hardware and software. While this investment can be recouped through increased efficiency and reduced operational costs, it can still be a barrier for some property managers.Dependence on Technology
The effectiveness of Rently’s solutions depends on the reliability of the technology. Any technical glitches or connectivity issues could hinder the smooth operation of self-guided tours and other automated processes.Potential for Misuse of Security Features
While Rently’s security features are advanced, there is always a risk that sophisticated scammers could find ways to circumvent these measures. Continuous updates and improvements to the security protocols are necessary to stay ahead of potential threats. In summary, Rently offers a range of benefits that can significantly enhance the efficiency, security, and overall experience of property management and rental processes. However, it is important to be aware of the potential technical issues and initial investment required to implement these solutions. Rently - Comparison with Competitors
When Comparing Rently to Other AI-Driven Real Estate Tools
Several key aspects and alternatives come into focus.Rently’s Unique Features
Rently stands out with its comprehensive leasing automation platform, which includes:- Self-Guided Tours: Allows prospective renters to tour properties independently, expanding showing hours and reducing the workload for property managers.
- Smart Home Solutions: Integrates smart home technology to manage energy usage, prevent damage, monitor activity, and control access, enhancing both security and convenience.
- Leasing Automation: Automates up to 90% of repetitive leasing tasks, saving staff time and accelerating the leasing process.
- Vacancy Advertising and Lead Management: Facilitates easy property listing and automatically nurtures leads, increasing lead engagement and reducing no-shows.
Alternatives and Competitors
RentEngine
RentEngine offers an all-in-one leasing platform with a built-in Smart CRM and integrated calling/texting. Key features include:- Active Lead Nurturing: Increases conversion rates by 44% through automated lead engagement.
- Leasing Intelligence: Provides end-to-end owner reporting and full marketing syndication.
- On-demand Human Operations: Supports remote-guided showings and prospect support.
Tenant Turner
Tenant Turner focuses on automating interactions with prospects through an AI-powered “River” that interacts on the listing page. It allows for custom automations but has been noted for its AI sometimes struggling to answer prospect questions.EliseAI
EliseAI is an AI-powered assistant for leasing and tenant relations, integrated with major property management systems (PMS) like Entrata, Yardi, and RealPage. However, it has issues with the AI not understanding some basic prospect questions and a clunky prospect experience.AI in Property Management
Other tools in the property management sector leverage AI in different ways:AI-Powered Tenant Screening
Tools like Certn, Propertyware® Tenant Screening, and RealPage AI Screening automate background checks, credit assessments, and rental history evaluations, streamlining the tenant screening process.AI Leasing Assistants
AI leasing assistants, such as those from RentEngage and Holmes, respond to inquiries, collect basic information, and provide 24/7 customer support, enhancing tenant satisfaction and operational efficiency.Rent Optimization
AI-powered rent optimization tools from companies like Certn, AppFolio, and Yardi analyze market trends, demographics, and real-time indicators to set optimal rental prices, helping property managers make data-driven decisions.Smart Home and Automation
Rently’s smart home solutions are unique in their integration with leasing automation. However, other platforms also offer smart home automation:- Predictive Maintenance and Smart Home Automation: Tools like those from PropertyManagement.page and RentEngage use AI to foresee equipment failures and automate procedures, enhancing operational efficiency.
Conclusion
In summary, while Rently offers a comprehensive platform for leasing automation and smart home solutions, alternatives like RentEngine, Tenant Turner, and EliseAI provide different strengths in lead management, AI-powered interactions, and integration with major PMS systems. The choice between these tools depends on the specific needs of the property management team, such as the scale of operations, the need for smart home integration, and the level of automation required in leasing processes. Rently - Frequently Asked Questions
What is Rently and what services does it offer?
Rently is a leader in property touring and smart home technology, providing an end-to-end solution that automates the rental lifecycle from listing to lease. It offers a comprehensive platform that includes features such as marketing, lead management, property tours, and smart home security. Rently’s services are designed to streamline workflows for property managers and enhance the experience for renters.
How does Rently ensure the safety and security of self-guided tours?
Rently implements several security measures to ensure the safety of self-guided tours. These include identity verification using government-issued photo IDs, selfies, and credit card information. The platform also uses mobile device verification, strong passwords, and an “always on” fraud detection system to protect renters from scams. Additionally, onsite security steps such as live selfie photos and phone number verification are used to confirm the identity of the person taking the tour.
What are the different pricing plans offered by Rently?
Rently offers three main pricing plans: Core, Plus, and Enterprise. The Core plan, priced at $15 per listing per month (with a $60 minimum), includes features like automated agent scheduling, real-time tour notifications, and listing analytics. The Plus plan, currently offered at the Core price as a limited time offer, adds features such as self-guided tours, CodeBox integration, and custom pre-screening questions. The Enterprise plan is custom-priced and includes all features from the Core and Plus plans, along with additional services like dedicated implementation and support teams, API integration, and custom development requests.
How does Rently help property managers manage and schedule tours?
Rently’s platform automates tour scheduling through its Agent Scheduler feature, which integrates with property managers’ CRM calendars. This allows for easy scheduling and follow-ups, reducing time-consuming tasks by up to 90%. The platform also supports both agent-led and self-guided tours, providing flexibility for renters and streamlining the process for property managers.
What kind of support does Rently offer to its users?
Rently provides various support options, including email and AI chat support, self-serve help articles for renters, property managers, and installers. For users on the Plus and Enterprise plans, there is also property manager phone support. The Enterprise plan includes dedicated implementation, training, and support teams, as well as engineering support and custom development requests.
How does Rently integrate with other property management systems?
Rently seamlessly integrates with leading Property Management Systems (PMS) and custom systems. It allows for the import of listings from PMS, website integration via I-frame, and custom CRM integration. This ensures that property managers can manage their properties and leads within a unified platform.
What kind of analytics and insights does Rently provide?
Rently offers comprehensive analytics and insights through its Rently Insights feature. This includes tour analytics, lead activity history, property activity history, and data exporting capabilities. Property managers can view their lead and touring data in a neat and organized dashboard, enabling them to take action on hot leads and export reports for owners.
How does Rently help in reducing rental scams?
Rently has implemented several measures to reduce rental scams, including identity verification, mobile device verification, and an “always on” fraud detection system. The platform also warns renters about potential scams, such as fake listings on sites like Craigslist, and uses industry-leading ID verification software to validate renter identities. These efforts have resulted in a 30% reduction in reported rental scams since the beginning of 2023.
What additional features does Rently offer for multifamily properties?
For multifamily properties, Rently offers features like Wayfinding, which uses GPS-style blue-dot mapping to guide prospects from the parking area to specific units and amenities within the community. Other features include automated agent scheduling, self-guided tours, and the ability to highlight community points of interest.
How does Rently facilitate lead management and nurturing?
Rently’s Rently Nurture feature automates inquiry responses and increases engagement through customizable emails and SMS for all leads. The platform also includes a lead management system, lead scoring, and property matching to help property managers target high-intent renters and follow up efficiently.
Rently - Conclusion and Recommendation
Final Assessment of Rently in the Real Estate Tools AI-driven Product Category
Rently is a comprehensive proptech solution that offers a wide range of tools and services aimed at streamlining the leasing process, enhancing property management, and improving the overall experience for both property managers and renters.Key Benefits
- Leasing Automation: Rently’s platform automates up to 90% of repetitive leasing tasks, saving valuable staff time and accelerating the leasing velocity. This includes self-guided touring options, automated lead management, and integrated scheduling tools that sync with CRM calendars.
- Smart Home Solutions: Rently provides smart home technology that allows for remote management of unit, amenity, and community access. This includes energy management, damage prevention, and 24/7 property surveillance with real-time alerts. These features help in reducing utility costs, preventing potential threats, and enhancing resident satisfaction.
- Security and Access Control: The platform offers advanced security features such as doorbell cameras, motion sensors, and access control systems. This ensures that properties are secure, especially during self-guided tours and when units are vacant.
- Efficient Operations: Rently’s solutions simplify operations from vacancy through residency to unit turnover. Features like automated work orders, contactless move-ins/move-outs, and remote control capabilities for luxury amenities make property management more efficient.
Who Would Benefit Most
- Property Managers: Rently is particularly beneficial for property managers of multifamily, single-family, build-to-rent, and student housing properties. It helps in expanding showing times, remotely managing key leasing tasks, and enhancing the resident experience with smart home devices.
- Landlords and Property Owners: Landlords can benefit from Rently’s automated leasing processes, secure self-guided tours, and smart home solutions that reduce utility costs and prevent damage. This can lead to significant savings in payroll and maintenance while maintaining high occupancy rates.
- Renters: Prospective renters can enjoy the flexibility of self-guided tours at their convenience, reducing the need for scheduled appointments. The platform also streamlines the application process, allowing renters to use the same application for multiple homes.