InterviewStream - Detailed Review
Recruitment Tools
InterviewStream - Product Overview
Introduction to InterviewStream
InterviewStream is a video-interviewing recruitment platform that simplifies and streamlines the hiring process for companies of all sizes. Here’s a breakdown of its primary function, target audience, and key features:
Primary Function
InterviewStream’s main goal is to assist recruiters and hiring managers in identifying and hiring the best candidates more efficiently. The platform offers tools for scheduling and conducting video interviews, which helps companies to speed up their hiring processes and stay ahead of competitors.
Target Audience
The platform is used by a diverse range of clients, including companies with 1000-5000 employees and revenues between $200M-$1000M. It is particularly popular in the Higher Education and Education Management sectors, with a significant presence in the United States.
Key Features
Video Interviews
InterviewStream allows candidates to complete one-way video interviews at their convenience, answering predetermined questions. This flexibility enables recruiters to screen applicants at any time.
AI-Powered Interview Analysis
The platform features an AI Interview Summary tool that analyzes candidate responses, identifying key points and creating concise summaries of their skills, experience, and competencies. This helps recruiters review interviews quickly and make informed decisions.
Ease of Use
Setting up an account and getting started with InterviewStream is relatively easy, with an in-app training guide to assist users. The platform is known for its simplicity and ease of conducting digital interviews.
Customer Service
InterviewStream offers 24/7 customer service through an open phone line, although there have been some mixed reviews regarding its effectiveness.
Integration
The platform integrates with common Applicant Tracking Systems (ATS) and has an open API, allowing it to connect with other software partners.
Data Security
InterviewStream is SOC2 certified, ensuring that customer data is managed according to the Trust Services Criteria set by the American Institute of CPAs (AICPA).
Candidate Engagement
The platform boasts a high video interview completion rate of 93%, indicating strong candidate engagement and a positive candidate experience.
By leveraging these features, InterviewStream helps companies streamline their hiring processes, improve candidate response rates, and make faster, more informed hiring decisions.
InterviewStream - User Interface and Experience
User Interface of InterviewStream
The user interface of InterviewStream is notable for its simplicity and user-friendliness, making it accessible for both recruiters and candidates.
Ease of Use
Setting up and using InterviewStream is relatively straightforward. The platform offers an in-app training guide to help users get started quickly, eliminating the need for a complicated setup process. Users have praised the ease of conducting digital interviews, highlighting that the interface is intuitive and easy to use.
User Interface
The interface is clean and organized, allowing users to easily schedule and conduct video interviews. InterviewStream supports both live video interviews and pre-recorded interview questions, providing flexibility for both recruiters and candidates. The live interview feature allows for real-time interaction, simulating in-person interviews, while the pre-recorded option lets candidates respond to questions at their convenience.
Integration and Features
InterviewStream integrates seamlessly with various Applicant Tracking Systems (ATS), such as Bullhorn, which helps in managing candidate information centrally. This integration is a significant time saver for recruiting teams. The platform also offers customizable features like automated reminders and notifications, which streamline communication and enhance the candidate experience.
Feedback and Review
For candidates, especially students, InterviewStream provides a valuable tool for practicing interview skills. The platform allows users to record interviews, self-review them, or submit them for feedback from workforce advisors. This feature is particularly useful for those looking to improve their interviewing skills.
Overall User Experience
Users generally report a positive experience with InterviewStream, appreciating its user-friendly interface and time-saving advantages. However, some users have noted occasional technical glitches, such as issues with audio-visual syncing and app crashes, which can impact the user experience. Despite these minor issues, the platform is well-regarded for its ability to streamline the recruitment process and improve candidate engagement.
Conclusion
In summary, InterviewStream offers a user-friendly and efficient interface that makes it easy for both recruiters and candidates to use, with a focus on simplicity, flexibility, and integration with existing HR systems.
InterviewStream - Key Features and Functionality
InterviewStream Overview
InterviewStream is a comprehensive recruitment tool that integrates various features to streamline the hiring process, with a significant focus on AI-driven functionalities. Here are the main features and how they work:Live Video Interviews
InterviewStream allows for live video interviews, enabling real-time interaction between recruiters and candidates. This feature closely simulates in-person interviews, providing an immersive experience for both parties. It helps in assessing candidates’ communication skills, personality, and fit for the role in a more engaging and interactive way.Pre-Recorded Interview Questions
The platform also offers pre-recorded interview questions, allowing candidates to respond at their convenience. This feature provides flexibility and efficiency, as candidates can complete interviews at any time, and recruiters can review the responses later. This method is particularly useful for initial screening and can help in narrowing down the candidate pool.AI Interview Summary
InterviewStream’s AI Interview Summary feature uses AI technology to analyze video interviews and generate concise summaries. Here’s how it works:- Candidates complete video interviews by answering predetermined questions.
- The AI technology analyzes each interview, identifying key points from the candidate responses.
- The tool then creates a bullet-point summary highlighting the candidate’s skills, experience, and competencies.
AI Interview Question Assist
This feature leverages AI to assist in crafting interview questions. Here’s what it does:- It uses a large language machine learning model to generate targeted and usable interview questions.
- Recruiters can use these questions to create a question bank or include them in their next interview.
- The feature ensures that the questions are ethical and do not perpetuate biases, aligning with InterviewStream’s commitment to ethical AI use.
Interview Scheduling and Feedback Collection
InterviewStream automates interview scheduling, making it easier to coordinate interviews between recruiters and candidates. Additionally, the platform includes features for collecting feedback, which helps in streamlining the entire interviewing process and improving its efficiency.Integration with Applicant Tracking Systems (ATS)
The software integrates seamlessly with various Applicant Tracking Systems (ATS), making it a compatible addition to existing HR tech stacks. This integration ensures that all recruitment processes are well-coordinated and managed within a single ecosystem.Virtual Backgrounds and Playback Speeds
InterviewStream has introduced additional features such as virtual backgrounds, which enhance the visual appeal of video interviews, and playback speeds, allowing recruiters to review interviews at different speeds. These features improve the overall user experience and efficiency of the review process.User-Friendly Interface
The platform boasts a user-friendly interface that is accessible for both interviewers and candidates. This ease of use ensures that the interviewing process is smooth and hassle-free for all parties involved.Conclusion
By integrating these features, InterviewStream simplifies the hiring process, reduces manual tasks, and enhances the candidate experience, making it an invaluable tool for recruiters and hiring managers. InterviewStream - Performance and Accuracy
Performance
InterviewStream’s AI-driven features, such as the AI Interview Summary, significantly enhance the efficiency of the hiring process. This tool allows recruiters and hiring managers to review candidate interviews much faster without compromising on quality or the human touch. Here’s how it works:- Candidates complete one-way video interviews answering predetermined questions.
- AI technology analyzes these interviews, identifying key points and creating concise, bullet-point summaries of the candidates’ skills, experience, and competencies.
Accuracy
The accuracy of InterviewStream’s AI-driven tools is supported by their focus on ethical and beneficial AI implementation. For instance, when developing new AI features, InterviewStream collaborated with Proshore to ensure the functionality was both valuable and ethically sound. This partnership resulted in features like AI-generated interview questions that are targeted and usable, which helps maintain the accuracy and relevance of the interview process.Limitations and Areas for Improvement
While InterviewStream is highly praised for its user-friendly interface and time-saving advantages, there are some limitations and areas that require attention:- Technical Glitches: Some users have reported occasional technical issues such as difficulties with audio-visual syncing and app crashes, which can impact the user experience.
- Pricing: InterviewStream is considered expensive compared to some competitors, which might be a deterrent for some organizations. Additionally, some users have mentioned high-pressure sales tactics, which could be improved.
- Integration and Customization: Although InterviewStream integrates well with Applicant Tracking Systems (ATS) like Bullhorn, which is a significant advantage, there might be room for further customization options to better fit the specific needs of different organizations.
Engagement and Factual Accuracy
InterviewStream’s features are generally well-received for their ability to improve candidate engagement and provide factual, actionable data. The platform’s integration with various hiring tools and its advanced analytics help recruiters make informed decisions. For example, InterviewStream’s “Interview Insights” provides practical feedback and connects hiring systems with actionable data, enabling recruiters to improve the hiring process and build a better team. In summary, InterviewStream’s AI-driven tools perform well in streamlining the hiring process and providing accurate summaries of candidate interviews. However, the platform could benefit from addressing technical issues, pricing concerns, and potentially offering more customization options to enhance user satisfaction. InterviewStream - Pricing and Plans
Pricing Structure of InterviewStream
The pricing structure of InterviewStream, a video-interviewing recruitment solution, is not fully transparent in publicly available sources, but here are some key points that can be gathered:Custom Pricing
InterviewStream does not offer standardized pricing plans that are publicly listed. Instead, it provides custom pricing based on the specific needs of the organization. This means that potential users need to contact the company directly to get a personalized quote.Pricing Model
The pricing model for InterviewStream is quoted on a per-day basis, with the cost starting at $500 per day. This is indicated in recent analyses, although specific details can vary depending on the organization’s requirements.No Free Trial or Free Plan
InterviewStream does not offer a free trial or a free plan. Users must commit to the custom pricing model to use the service.Features
While the pricing is custom, the features of InterviewStream are comprehensive and include:- Asynchronous interviewing, allowing candidates to record responses at their convenience
- Customizable interview templates
- Advanced analytics for hiring metrics
- Integration with existing HR systems
- Automated reminders and notifications
- The ability to create interviews with specific topics, industry-based questions, or job title/duty-specific questions from a library of over 7,000 questions.
Additional Resources
For those looking for a free resource to practice interviewing skills, there is a separate version of InterviewStream offered by some institutions and government departments, such as the New York State Department of Labor, which provides a free mock interview program. However, this is not part of the recruitment tool’s commercial offering.Summary
In summary, while InterviewStream offers a rich set of features to streamline the recruitment process, its pricing is custom and not publicly detailed, and there are no free trials or free plans available. InterviewStream - Integration and Compatibility
Integrating InterviewStream with Recruitment Tools
Integrating InterviewStream with other recruitment tools and ensuring compatibility across various platforms is a key aspect of its functionality. Here’s how it works:
Integration with Applicant Tracking Systems (ATS)
InterviewStream offers an OpenAPI, which is an industry-standard tool that allows different systems to connect seamlessly. This API acts as a translator between your ATS and InterviewStream’s video interviewing and scheduling tools, enabling them to exchange information and share functionalities.
If you are using an ATS that is already a partner with InterviewStream, such as Workday, TalentNest, or Greenhouse Recruiting, the integration process is relatively straightforward. For example, the integration with Greenhouse Recruiting allows you to add InterviewStream on-demand interviewing and automated interview scheduling directly into your job’s interview plan. You can send assessments to candidates and view their submitted tests within the Greenhouse Recruiting platform.
Custom Integrations
For those using a different ATS, InterviewStream’s OpenAPI provides the flexibility to build a custom integration. This allows you to connect InterviewStream with any hiring system you are currently using, even if it is not one of their direct partner applications. This process involves working with InterviewStream’s client success experts to set up the integration.
Cross-Platform Compatibility
InterviewStream is designed to be accessible across various devices. Candidates can complete video interviews using their mobile devices, thanks to the “Mobile Interview” feature. The system ensures compatibility by conducting three system checks before the interview: an internet speed test, a webcam check, and a microphone check. This ensures that the interview can proceed smoothly regardless of the device being used.
Ease of Use
The integration process is intended to be user-friendly. InterviewStream provides a guide and checklist to help you through the integration steps, making it easier for your team to use the combined tools efficiently. This integration aims to save time and money by creating a seamless relationship between your recruitment tools.
Conclusion
In summary, InterviewStream’s OpenAPI and existing partnerships with various ATS systems make it highly compatible and integrable with a wide range of recruitment tools. Whether you are using a partner ATS or need a custom integration, InterviewStream offers the tools and support necessary to streamline your hiring process.
InterviewStream - Customer Support and Resources
Customer Support
InterviewStream offers 24/7 customer service through an open phone line. This service is highly valued by users, although there have been some reports that it doesn’t always work as intended. Additionally, users can contact their InterviewStream representative or email the support team directly at support@interviewstream.com for assistance.
Ease of Use and Setup
The platform is known for its ease of use. Setting up an account and getting started is straightforward, with an in-app training guide to help new users. This makes it easy to conduct digital interviews without worrying about a complicated setup process.
Integration and Compliance
InterviewStream integrates with common Applicant Tracking Systems (ATS) and has an open API, allowing it to integrate with other partners. It is also SOC2 certified, ensuring that customer data is managed according to strict compliance standards.
Additional Resources
Mock Interviews
InterviewStream provides a library of over 7,000 questions that users can draw from to create customized mock interviews. These questions can be specific to job titles, duties, or industries. Users can record their interviews, self-review them, or submit them for feedback from workforce advisors.
System Checks
Before starting an interview, the system performs checks on internet speed, webcam, and microphone to ensure a smooth experience.
Feedback and Assessment
After completing an interview, users can view their recorded responses, add comments, and submit assessments based on predefined criteria. This allows for detailed feedback and self-improvement.
Sharing Interviews
Users can share their interviews via email or a public link, making it easy to get feedback from others.
AI Recruitment Tools
InterviewStream also offers AI-driven tools such as AI Recruitment Assist and AI Interview Question Assist. These tools help in generating job descriptions and interview questions, and can assist in reducing interview bias by providing standardized and objective evaluation criteria.
Overall, InterviewStream provides a comprehensive set of resources and support options to help users prepare for interviews and improve their hiring processes.
InterviewStream - Pros and Cons
Advantages of InterviewStream
InterviewStream offers several significant advantages that make it a valuable tool in the recruitment process:Ease of Use
InterviewStream is known for its user-friendly interface. Setting up an account and getting started is relatively easy, with an in-app training guide to assist new users.Integration with ATS
The platform integrates seamlessly with common Applicant Tracking Systems (ATS) and offers an open API, allowing it to work with a wide range of hiring tools and software.Speed and Efficiency
InterviewStream helps screen candidates faster, with candidates able to complete video interviews in as little as two days. It also improves candidate response rates, with a 93% video interview completion rate.Global Reach
The platform supports interviews in over 100 countries and is available in more than nine languages, making it suitable for global recruitment needs.Customizable Interview Guides
InterviewStream allows users to create simple and structured interview guides that can be customized for different roles and industries. This helps in evaluating both hard skills and cultural fit.Support and Training
The platform offers 24/7 customer support through a phone line and has a dedicated training site to help administrators, hiring managers, and candidates use the platform effectively. It also provides in-app guided product training.Candidate Experience
InterviewStream enhances the candidate experience by allowing candidates to train and test the platform before recording their interviews, reducing anxiety and improving the overall quality of the interviews.Disadvantages of InterviewStream
Despite its benefits, InterviewStream also has some notable drawbacks:Cost
One of the significant challenges is the cost. InterviewStream does not offer a free trial or any free subscription option, and the subscription costs are not publicly listed.Technical Issues
Users have reported glitches in the system, such as videos not running properly and the platform running slowly. These technical issues can be frustrating for both recruiters and candidates.Lack of Features
Some users have complained about the lack of certain features, including real-time analytics and skills assessments. Additionally, there is no capability to delete digital interviews once they are obsolete, even with admin privileges.Customer Support Limitations
While InterviewStream offers 24/7 customer service, users have reported that the support is not always proactive, and getting help for escalated candidate issues can be difficult.Calendar and Scheduling Issues
The calendar on InterviewStream often needs to be refreshed for real-time scheduling, and performing group actions when setting time slots can be challenging.Intuitive Workflows and Dashboards
Users have noted that the platform lacks intuitive workflows and dashboards, which can make the overall user experience less smooth. By considering these pros and cons, potential users can make a more informed decision about whether InterviewStream is the right fit for their recruitment needs. InterviewStream - Comparison with Competitors
When comparing InterviewStream with its competitors in the AI-driven recruitment tools category, several key points and unique features come to the forefront.
Unique Features of InterviewStream
- Video Interviewing: InterviewStream specializes in video interviewing technology, allowing candidates to complete interviews quickly and efficiently. It boasts a 93% video interview completion rate by candidates and can screen candidates in 2 days or less.
- Full Cycle Recruiting Tools: The platform provides a comprehensive set of tools to simplify the hiring process, from prep to hire and train. It helps recruiters move top candidates through the interview process quicker.
- Client Base: InterviewStream is trusted by major organizations such as Dell, California State University, Fullerton, and Air Canada, among others.
Competitors and Alternatives
Modern Hire
- Market Share: Modern Hire holds a significant market share of 27.30% in the digital interview platform category.
- Features: It offers an intelligent hiring platform for candidates, recruiters, and hiring managers, including structured digital interviews and scoring.
- Difference: Modern Hire focuses more on the scoring and assessment aspect, whereas InterviewStream emphasizes the speed and efficiency of the video interviewing process.
Spark Hire
- Features: Spark Hire provides a platform for one-way and live video interviews, aimed at streamlining the hiring process and enhancing collaboration among hiring teams.
- Difference: While both offer video interviewing, Spark Hire may be more suited for teams that need live interview capabilities, whereas InterviewStream excels in pre-recorded video interviews.
myInterview
- Features: myInterview offers video interviewing, AI-driven interview scheduling, and screening tools. It focuses on hiring efficiency and candidate engagement.
- Difference: myInterview incorporates more AI-driven scheduling, which might be beneficial for automating the interview scheduling process, whereas InterviewStream focuses on the interview process itself.
Talview
- Features: Talview uses AI-powered facial and voice recognition for secure and efficient candidate assessments. It integrates with various ATS and LMS systems.
- Difference: Talview’s advanced security features and integration capabilities make it a strong choice for organizations needing high-security standards and seamless integration with existing systems.
HireVue
- Features: HireVue offers AI-powered job matching, chat-based recruitment automation, and game-based assessments. It also includes personalized text message-based recruiting.
- Difference: HireVue is more comprehensive in its use of AI across various recruitment stages, including job matching and assessment. InterviewStream, however, is more specialized in the video interviewing aspect.
Other Notable Competitors
- 50skills and ePoise: These platforms also hold significant market shares (16.25% and 15.33%, respectively) in the digital interview platform category, though specific features are less detailed in available sources.
- Paradox: Known for its conversational recruiting software, Paradox automates screening, interview scheduling, and onboarding processes, which can be a valuable alternative for those looking for more automated recruitment workflows.
InterviewStream - Frequently Asked Questions
Here are some frequently asked questions about InterviewStream, along with detailed responses to each:
What is InterviewStream and what does it offer?
InterviewStream is a comprehensive video interview solution that streamlines the recruitment process. It offers features such as one-way and live video interviews, customizable question sets, interview scheduling, and advanced analytics. The platform is designed to enhance hiring workflows by providing a user-friendly interface, seamless integration with existing HR systems, and a range of tools to evaluate candidates efficiently.
How much does InterviewStream cost?
InterviewStream provides custom pricing for its software, and the exact costs are not publicly available. According to recent analysis, the pricing starts at $500 per day, but this may vary based on specific requirements. It is recommended to contact InterviewStream directly for a personalized quote.
Does InterviewStream offer a free trial?
No, InterviewStream does not offer a free trial. Potential users need to contact the company for a customized pricing plan.
What types of training resources are available for InterviewStream?
InterviewStream offers various training resources, including documentation, in-person training, live online training, videos, and webinars. This ensures that users can get the support they need to effectively use the platform.
What support options are available for InterviewStream users?
InterviewStream provides a range of support options, including phone support, chat, FAQs, forums, help desks, knowledge bases, and 24/7 live support. This comprehensive support ensures users can get assistance whenever they need it.
Can InterviewStream integrate with other HR systems?
Yes, InterviewStream can integrate with popular ATS and HR systems such as SAP SuccessFactors, Oracle Taleo, iCIMS, Microsoft Outlook, and others. It also has an open API for further integration capabilities.
What languages does InterviewStream support?
InterviewStream supports multiple languages, including English, Spanish, Portuguese, German, French, Russian, Chinese (Traditional and Simplified), Dutch, Indonesian, Italian, Japanese, Polish, Thai, and Turkish. This makes it suitable for a global talent pool.
Is InterviewStream accessible on mobile devices?
Yes, InterviewStream is mobile-compatible, allowing users to access and conduct interviews on Android devices, iPads, and iPhones.
How does InterviewStream enhance the candidate experience?
InterviewStream enhances the candidate experience by allowing candidates to record their responses at their own convenience, eliminating the need for travel. The platform also provides a modern and flexible approach to interviews, which can improve the overall candidate experience and reflect positively on the employer brand.
What security measures does InterviewStream have in place?
InterviewStream is SOC2 certified, ensuring that candidate data is securely stored and managed. The platform complies with industry standards for data protection and maintains confidentiality.
Can multiple team members participate in the interview process using InterviewStream?
Yes, InterviewStream allows multiple team members to participate in the interview process through collaboration features. Interview recordings can be easily shared with team members, enabling collaborative decision-making and reducing the risk of bias from a single interviewer.
How does InterviewStream help reduce recruitment costs?
InterviewStream helps reduce recruitment costs by minimizing the need for travel and in-person meetings. This can significantly cut down on recruitment-related expenses while also contributing to a lower carbon footprint.
InterviewStream - Conclusion and Recommendation
Final Assessment of InterviewStream
InterviewStream is a comprehensive video interview solution that significantly streamlines the recruitment process, making it an invaluable tool for human resources departments across various industries, including technology, education, and healthcare.
Key Benefits
- Time Efficiency: InterviewStream allows recruiters to conduct interviews without the need for scheduling, reducing the time spent on coordinating multiple calendars. Candidates can record their responses at their own convenience, eliminating the need for travel and allowing them to choose a time when they feel most prepared.
- Consistent Evaluation: The platform ensures all candidates are evaluated on the same criteria using pre-recorded questions, promoting fairness and consistency in the hiring process.
- Scalability: It can handle a large volume of interviews simultaneously, making it ideal for companies experiencing rapid growth or seasonal hiring spikes.
- Improved Collaboration: Interview recordings can be easily shared with team members, allowing for collaborative decision-making and reducing the risk of bias from a single interviewer.
- Enhanced Candidate Experience: The flexibility and modern approach of video interviews can improve the overall candidate experience, reflecting positively on the employer brand.
- Cost Reduction: By minimizing the need for travel and in-person meetings, companies can significantly cut down on recruitment-related expenses.
- Data-Driven Insights: The platform provides analytics on candidate performance and engagement, helping recruiters make informed decisions based on data rather than intuition.
- Global Reach: InterviewStream enables companies to reach a wider pool of candidates across different geographies, expanding the talent pool beyond local constraints.
- Environmental Impact: The platform reduces the need for physical travel, contributing to a lower carbon footprint and aligning with sustainability goals.
AI-Driven Features
InterviewStream incorporates AI technology to further enhance the hiring process. The AI Interview Summary tool analyzes video interviews, identifying key points and summarizing them into a simple bullet-pointed overview. This helps recruiters make faster, more informed hiring decisions and promotes a standardized review process across the organization.
Support and Training
The platform is supported by a range of training resources, including documentation, in-person training, live online sessions, videos, and webinars. Additionally, it offers comprehensive support services such as phone, chat, FAQ, forum, help desk, knowledge base, and 24/7 live support.
Pricing
InterviewStream pricing starts at $500 per day, although specific details may vary based on the organization’s requirements. There is no free trial available, but potential users can contact SelectHub for a personalized quote.
Who Would Benefit Most
InterviewStream is highly beneficial for:
- Large and Growing Companies: Those experiencing rapid growth or seasonal hiring spikes can leverage the platform’s scalability to manage a high volume of interviews efficiently.
- Global Organizations: Companies looking to expand their talent pool beyond local constraints can use InterviewStream to reach candidates across different geographies.
- HR Departments: Human resources teams seeking to streamline their hiring process, reduce costs, and improve candidate experience will find InterviewStream particularly useful.
- Recruiters: Recruiters who need to make quick and informed decisions can benefit from the platform’s AI-driven analytics and summary tools.
Overall Recommendation
InterviewStream is a highly recommended tool for any organization looking to streamline and enhance their recruitment process. Its user-friendly interface, customizable interview templates, and advanced analytics make it an ideal solution for efficient candidate evaluation. The integration capabilities with existing HR systems and the AI-driven features further add to its value. While the pricing may seem steep, the benefits in terms of time efficiency, cost reduction, and improved candidate experience make it a worthwhile investment for many organizations.