
Iris.ai - Detailed Review
Research Tools

Iris.ai - Product Overview
Iris.ai Overview
Iris.ai is an AI-driven platform specifically crafted to revolutionize the way research is conducted, particularly in the fields of science and innovation.Primary Function
Iris.ai’s primary function is to assist researchers, scientists, and other professionals in managing and analyzing vast amounts of scientific literature and data. The platform uses advanced AI algorithms, including those from GPT-4, to streamline tasks such as literature reviews, research data extraction, and post-market surveillance. This helps users find relevant information quickly and accurately, thereby accelerating their research processes.Target Audience
The target audience for Iris.ai includes a diverse range of professionals involved in research and development (R&D). This encompasses researchers, scientists, data analysts, and other professionals in industries such as pharmaceuticals, biotechnology, healthcare, academia, and technology companies. The platform is also accessible to both small and medium-sized enterprises (SMEs) and large corporations with dedicated R&D departments.Key Features
AI for Scientific Text Analysis
Iris.ai provides advanced AI capabilities to analyze scientific texts, enabling users to conduct literature reviews, extract research data, and perform post-market surveillance.Chatbot Capabilities
The platform includes a chatbot feature that allows users to interact with the AI in a conversational manner, providing assistance and advice.Data Extraction from PDFs
Iris.ai simplifies the process of extracting data from PDF files, making it easier for researchers to gather and analyze information from various sources.Smart Search and Summaries
The platform offers smart search functionalities and auto-generated summaries, helping users quickly identify key findings and relevant information.RSpace™ Core and Enterprise
Iris.ai offers different versions of its platform, including RSpace™ Core for general research needs and RSpace™ Enterprise for larger organizations requiring advanced knowledge management and customization.Conclusion
Overall, Iris.ai is a valuable tool for anyone involved in scientific research, aiming to make the research process more efficient, accurate, and productive.
Iris.ai - User Interface and Experience
User Interface
Research Workspace
The interface of Iris.ai is structured around a research workspace where users can upload and manage collections of research documents. This workspace includes various modules such as explore, analyse, filter, summarise, and extract, which help in streamlining the research process.
Document Upload and Data Extraction
Users can upload documents and use Iris’s smart tools to automatically extract data from text and tables, organizing it into customizable tables. This feature simplifies the process of literature review by allowing context filtering with explanatory sentences rather than just keywords.
Ease of Use
Educational Resources
Iris.ai provides multiple resources to ensure ease of use, including webinars and other educational materials. These resources help users learn how to effectively utilize the AI tool, making it more accessible even for those who are new to such technology.
User-Friendly Design
The tool is designed to be user-friendly, with clear and intuitive steps for uploading documents, analyzing content, and extracting key data points.
Overall User Experience
Efficiency in Research
The user experience is enhanced by the tool’s ability to speed up the literature review process. By automating tasks such as data extraction and summarization, Iris.ai saves users a significant amount of time and effort.
Interactive Engagement
The interactive nature of the tool allows users to engage actively with their research, making the process more engaging and efficient. For example, users can quickly get a summary of single or multiple documents to gain a quick overview of the content.
Clean and Organized Interface
While the primary focus is on research functionality, the overall design ensures that the interface is clean, organized, and easy to navigate, which contributes to a positive user experience.
In summary, Iris.ai’s user interface is streamlined for research tasks, with a focus on ease of use and a user-friendly design that facilitates efficient and engaging research processes.

Iris.ai - Key Features and Functionality
Iris.ai: Enhancing the Research Process
Iris.ai, a leading AI-driven research tool, offers several key features that significantly enhance the research process, particularly in scientific and R&D contexts. Here are the main features and how they work:
AI for Scientific Text Analysis
Iris.ai uses advanced AI capabilities, including natural language processing (NLP) and machine learning algorithms, to analyze and interpret complex scientific texts. This allows researchers to quickly access relevant information from vast amounts of scientific literature, such as research papers, articles, and other documents. This feature saves time and improves the quality of literature reviews by summarizing key findings and identifying crucial information.
Literature Review Assistance
The platform helps researchers identify key findings and summarize complex information from multiple sources. This automation saves time and enhances the quality of literature reviews, allowing researchers to focus on more critical tasks like experimentation and innovation.
Research Data Extraction
Iris.ai automates the process of extracting data from various sources, including PDF files. This feature enables researchers to quickly gather and analyze information, reducing the time spent on manual data collection and allowing them to focus on analyzing and interpreting the data.
Post-Market Surveillance
For healthcare professionals and organizations, Iris.ai assists in monitoring the safety and efficacy of medical products after they have been released to the market. This ensures patient safety by analyzing post-market data efficiently.
Seamless Navigation and Data Extraction
Users can easily navigate through extensive reading lists and extract data from PDF files. This feature streamlines the process of finding relevant information, making it easier for researchers to gather insights from various sources.
Chatbot Capabilities
Iris.ai includes a chatbot feature powered by GPT-4 deep learning algorithms. This chatbot allows users to interact with the AI in a conversational manner, providing assistance, advice, and even engaging in friendly chats. This can be particularly useful for individuals seeking companionship or needing quick answers to research-related questions.
Deep Knowledge Processing
Iris.ai facilitates the efficient processing of deep knowledge, which involves complex, interconnected insights buried within an organization’s historical R&D work. By analyzing these insights, researchers can build upon previous work, identify patterns across disparate sources, and accelerate innovation by avoiding redundant efforts.
Personalized Recommendations
The AI science assistant provides personalized recommendations based on the user’s preferences and research interests. By analyzing the user’s search history and behavior, the system suggests relevant articles, papers, and resources that align with their research goals.
Integration with Large Language Models
Iris.ai leverages large language models, such as those from OpenAI, to enhance its capabilities. This integration allows for advanced text analysis, content creation, and even generating social posts and customer responses based on a brand’s personality.
Topic Analysis and Trend Detection
The platform can analyze a vast number of online conversations to pinpoint and explain spikes in overall volumes or categories, helping users surface trends faster. It also turns keyword clouds into automatically curated analyses of key entities and themes in the data.
Overall, Iris.ai integrates AI in a way that automates tedious research tasks, provides accurate and relevant information, and enhances the overall research productivity and innovation process.

Iris.ai - Performance and Accuracy
Performance
Iris.ai’s RSpace Infrastructure is built to optimize the performance of Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) systems. The suite includes advanced tools such as RAG-as-a-Service, which uses hybrid retrieval approaches, domain-specific embeddings, and intelligent query optimization. This ensures that the results are nuanced and contextually relevant, addressing the unique requirements of each query. The infrastructure also features a Prompt Optimization system, which enhances user queries by transforming them into optimized prompts before they reach the LLM. This significantly improves the interaction efficiency and the overall performance of the applications.Accuracy
Accuracy is a critical focus for Iris.ai. The company has developed a comprehensive evaluation framework that employs a broad set of metrics, including a proprietary context-sensitivity metric. This framework helps organizations choose the most suitable LLMs for their specific use cases and ensures that the models are optimized for their operational needs. Iris.ai’s tools achieve high-precision data extraction, converting numerical values, units, and entities into the desired formats with human-level accuracy. This reduces the time spent on manual processing from months to mere minutes.Limitations and Areas for Improvement
Despite these advancements, there are some limitations and areas that require attention:Hallucinations and Inaccurate Outputs
LLMs, including those used by Iris.ai, can sometimes generate factually incorrect outputs or hallucinations. Addressing these issues is crucial, and Iris.ai’s evaluation frameworks and prompt optimization are steps in the right direction.User Query Clarity
The effectiveness of Iris.ai’s tools can be hindered if users do not have a clear definition of their research topic. To broaden the target audience, the system needs to accommodate users in the exploration phase of their research, which is an area being addressed through user feedback and system evaluations.Data Quality and Privacy
Ensuring high-quality data and maintaining stringent privacy standards are ongoing challenges. Iris.ai’s infrastructure is designed to comply with privacy standards, but continuous monitoring and improvement are necessary to maintain trust and effectiveness.Engagement
Engagement with Iris.ai’s tools is enhanced through features like the conversational recommender system, which helps researchers find relevant scientific papers by understanding natural language queries and providing personalized recommendations. User feedback plays a crucial role in refining these systems and improving user satisfaction. In summary, Iris.ai has made significant strides in improving the performance and accuracy of AI-driven research tools, but there are ongoing efforts to address limitations such as LLM hallucinations, user query clarity, and data quality and privacy.
Iris.ai - Pricing and Plans
Pricing Structure of Iris.ai
Iris.ai, an AI-powered science assistant, employs several revenue models and offers various pricing plans to cater to different user needs. Here is an outline of their pricing structure and the features available in each plan:Subscription Model
Iris.ai offers subscription plans for both individual users and institutions. These plans allow users to access the platform’s advanced AI capabilities on a regular basis.Individual Subscriptions:
Institutional Subscriptions:
Enterprise Licensing
For larger organizations, Iris.ai provides enterprise licensing options. These customized agreements enable companies to integrate Iris.ai’s technology into their existing systems and workflows, ensuring seamless access to research content and insights.Consulting Services
In addition to the subscription and licensing models, Iris.ai offers consulting services to help organizations optimize their research processes. These services include training sessions, workshops, and personalized support to maximize the value of Iris.ai’s capabilities.Partnerships and Collaborations
While not a direct pricing tier, Iris.ai’s partnerships with academic institutions, research organizations, and industry partners can provide access to the platform through joint projects and initiatives. These partnerships can also offer special pricing or packages for affiliated users.Data Licensing and Monetization
Iris.ai may also license its proprietary data and insights to third-party organizations for a fee, generating additional revenue streams.Features by Plan
Basic Subscription:
Enterprise Licensing:
Consulting Services:
Free Options
There is no explicit mention of a free plan or trial period in the primary sources, but it is common for such platforms to offer a free trial or limited free access to test the features before committing to a subscription. For the most accurate and up-to-date pricing information, it is recommended to visit the Iris.ai website or contact their sales team directly.
Iris.ai - Integration and Compatibility
Integration with Other Tools
Iris AI by Brandwatch integrates with various tools to enhance its functionality. Here are a few examples:
- Large Language Models: Iris AI leverages large language models, specifically those from OpenAI, to analyze and generate content. This integration allows for advanced text analysis, summarization, and content creation capabilities.
- Social Media and Online Data: Iris AI can analyze a vast number of online conversations, helping users discover and analyze trends, spikes, and anomalies in online data. This is achieved through its ability to scan and interpret large sets of online conversations.
Compatibility Across Platforms and Devices
While the specific website provided does not delve deeply into platform and device compatibility, here are some general observations:
- Web-Based Access: Given that Iris AI is a part of Brandwatch’s suite of tools, it is likely accessible via web browsers, making it compatible with a wide range of devices that support modern web technologies.
- API Integrations: Although not explicitly stated for Iris AI, many AI-driven tools in the research and social media analysis space often provide API integrations. This would allow users to integrate Iris AI with other applications and platforms, but specific details on this are not available from the provided sources.
Additional Considerations
- Proprietary AI and OpenAI Integration: The integration with OpenAI models suggests that Iris AI can be used in conjunction with other services that support these models, enhancing its versatility and the range of tasks it can perform.
In summary, while the specific details on device and platform compatibility are limited, Iris AI by Brandwatch is designed to integrate seamlessly with large language models and online data sources, making it a versatile tool for research and social media analysis. For more detailed information on compatibility, it might be necessary to consult additional resources or contact Brandwatch directly.

Iris.ai - Customer Support and Resources
Customer Support Options
- IrisAgent offers automated support through AI-powered agents that can handle a significant portion of customer inquiries. These agents provide human-like service and can take actions on behalf of customers by connecting with backend systems.
- The platform includes features like automated ticket tagging, triaging, and routing, which help in streamlining support operations and reducing manual work for support agents.
Additional Resources
- IrisAgent provides various resources to help users get started and optimize their use of the platform. This includes webinars and other educational materials to ensure users can effectively utilize the AI tools.
- Users can benefit from real-time sentiment insights and alerts when customer sentiment drops, allowing proactive measures to prevent escalations. This feature is supported by customer health, sentiment, and revenue signals.
- The platform supports multiple languages and offers a no-code setup, making it easier for teams to implement and use the system within a short period, such as 24 hours.
User Feedback and Support
- IrisAgent has received positive feedback from support agents who appreciate the automation of mundane tasks, particularly the automatic tagging of tickets, which has improved their productivity and reduced errors associated with human tagging.
While the specific website provided does not detail a comprehensive support portal or FAQ section, the availability of webinars, real-time support features, and the ability to automate many support tasks indicate a strong focus on supporting users in their customer support operations.

Iris.ai - Pros and Cons
Advantages of Iris.ai in Research Tools
Iris.ai offers several significant advantages in the realm of AI-driven research tools, particularly focusing on accuracy, efficiency, and ethical considerations.Enhanced Accuracy and Fact-Checking
Iris.ai employs multiple techniques to ensure the factual accuracy of AI-generated responses. This includes validating factual correctness by mapping out key knowledge concepts and checking if the AI’s answer contains those facts from reliable sources. They also use a proprietary metric called WISDM to compare AI-generated responses to verified “ground truth,” ensuring semantic similarity in topics, structure, and key information. This approach significantly reduces AI hallucinations, making the outputs more reliable and trustworthy.Increased Efficiency and Productivity
Iris.ai’s tools automate repetitive and time-consuming tasks, such as literature reviews, data extraction, and summarization. For instance, their AI-powered literature review assistant, RSpace™, accelerates the research process by identifying relevant papers, summarizing findings, and extracting key data, saving researchers a considerable amount of time.Ethical Considerations and Transparency
Iris.ai places a strong emphasis on ethical considerations, ensuring high-quality data from reliable sources like peer-reviewed articles and technical reports. They conduct comprehensive bias analysis to identify and correct potential biases in the data, promoting fairness and objectivity. The company also prioritizes user privacy, employing a “privacy by design” approach to keep user data confidential and secure. Transparency is another key aspect, with clear communication about data sources, methodologies, and decision-making processes.Explainability and Engagement
Iris.ai makes explainability a priority, providing clear insights into how AI decisions are made. This helps in building trust among users and the wider research community. The company also engages actively with stakeholders, seeking feedback and encouraging discussions to continuously improve their AI systems.Disadvantages of Iris.ai in Research Tools
While Iris.ai offers several benefits, there are also some challenges and limitations to consider.High Implementation Costs
One of the significant barriers to adopting Iris.ai’s AI technologies is the high implementation cost, which can be particularly challenging for smaller organizations.Data Quality and Privacy Concerns
Ensuring data quality and protecting user privacy are critical challenges. Although Iris.ai takes robust measures to protect sensitive information, the risk of data breaches and unauthorized access remains a concern.User Misinterpretation
Users with little knowledge of the subject matter they are researching may misinterpret the results provided by Iris.ai’s AI models. This can lead to incorrect conclusions and potential harm, especially in critical areas like medical advice or financial analysis.Scaling Challenges
The techniques developed by Iris.ai to reduce AI hallucinations, while effective for researchers on their platform, may be difficult to scale for popular large language models (LLMs). This scalability issue can limit the widespread adoption of these methods.Dependence on Reliable Sources
The accuracy of Iris.ai’s outputs depends heavily on the quality and reliability of the sources used to train the AI models. If the sources are biased or inaccurate, the AI outputs will reflect these flaws. By considering these advantages and disadvantages, researchers can make informed decisions about whether and how to integrate Iris.ai’s AI-driven tools into their workflows.
Iris.ai - Comparison with Competitors
Unique Features of Iris.ai
- AI for Scientific Text Understanding: Iris.ai is specialized in analyzing scientific texts, enabling users to conduct literature reviews, extract research data, and perform post-market surveillance efficiently. It uses GPT-4 deep learning algorithms to enhance user engagement and satisfaction.
- Chatbot Capabilities: Iris.ai includes a chatbot feature that allows users to interact in a conversational manner, providing assistance and engaging in friendly chats.
- Data Extraction from PDFs: The platform streamlines the process of extracting data from PDF files, which is particularly useful for researchers needing to gather and analyze information quickly.
- Automated Workspace: Iris.ai offers a fully specialized workspace for researchers, requiring no human labeling or training. It integrates data and document sets, allowing for in-depth document set analysis and contextual filtering.
Potential Alternatives
Scite
- Smart Citations: Scite analyzes the context in which an article is referenced, revealing whether the citing paper supports, contradicts, or mentions the earlier work. This tool is invaluable for understanding citation patterns and the broader scientific conversation around a subject.
- Citation Reports: Scite provides detailed reports on how often a work has been cited and how the citing papers discuss it, offering critical insights into the reception of research publications.
Consensus
- AI-Powered Academic Search: Consensus quickly analyzes millions of peer-reviewed research papers to provide comprehensive and accurate answers. It uses GPT-4 to generate concise summaries of the top research findings for a given question.
- Scientifically-Verified Results: Consensus ensures the information is reliable and unbiased by consulting only previously published, scholarly works from leading global journals and authors.
Yewno
- Computational Semantics and Graph Theory: Yewno leverages computational semantics, graph theory, and machine learning to connect concepts and information directly to content presentation. This approach helps in discovering relationships between different pieces of information.
- Content Presentation: Yewno’s platform is designed to present content in a way that highlights connections and relationships, which can be beneficial for researchers looking to explore broader contexts.
ResearchGate
- Professional Network: ResearchGate operates as a professional network for the scientific research community, allowing researchers to share and discover research, build their networks, and advance their careers.
- Community Engagement: Unlike Iris.ai, which focuses on AI-driven analysis, ResearchGate emphasizes community interaction and collaboration among researchers.
Mendeley and ReadCube
- Literature Management: Tools like Mendeley and ReadCube specialize in literature management, helping researchers discover, organize, and share research papers. While they do not offer the same level of AI-driven analysis as Iris.ai, they are useful for managing large collections of research articles.
Key Differences
- Focus on AI Analysis: Iris.ai is highly specialized in AI-driven analysis of scientific texts, making it a strong choice for researchers who need to analyze large volumes of literature quickly and efficiently.
- Citation Analysis: Scite stands out with its advanced citation analysis, which is crucial for understanding the impact and reception of research publications.
- Community and Collaboration: ResearchGate and similar platforms focus more on community engagement and collaboration, which can be beneficial for researchers looking to network and share their work.
- Literature Management: Tools like Mendeley and ReadCube are more geared towards organizing and managing research papers, rather than analyzing their content.
Each of these tools has unique strengths, and the choice between them depends on the specific needs of the researcher, whether it be in-depth analysis, citation tracking, community engagement, or literature management.

Iris.ai - Frequently Asked Questions
What is Iris.ai and what does it do?
Iris.ai is an AI-powered platform primarily focused on assisting researchers, scientists, and academics in streamlining their research processes. It uses advanced AI algorithms, such as those from GPT-4, to analyze and understand vast amounts of academic literature, helping users find relevant information, conduct literature reviews, extract research data, and perform post-market surveillance.
Who is the target audience for Iris.ai?
The target audience for Iris.ai includes researchers, scientists, academics, and healthcare professionals who need to efficiently manage and analyze large volumes of scientific texts and data. It is also useful for organizations involved in research and development, as well as those requiring post-market surveillance for medical products.
What are the key features of Iris.ai?
- AI for Scientific Text Understanding: Analyzes and summarizes complex scientific texts.
- Chatbot Capabilities: Allows users to interact with the AI in a conversational manner.
- Data Extraction from PDFs: Automates the process of extracting data from PDF files.
- Seamless Navigation: Helps users easily find relevant information from extensive reading lists.
- Post-Market Surveillance: Assists in monitoring the safety and efficacy of medical products.
How does Iris.ai generate revenue?
- Subscription Model: Offers monthly or annual subscription plans for individuals and organizations.
- Enterprise Licensing: Provides customized licensing agreements for larger organizations.
- Consulting Services: Offers training sessions, workshops, and personalized support.
- Partnerships and Collaborations: Collaborates with academic institutions, research organizations, and industry partners.
- Data Licensing and Monetization: Licenses its proprietary data and insights to third-party organizations.
Is Iris.ai secure and private?
Yes, Iris.ai emphasizes privacy and security. It can be deployed on-premises or in a private cloud, ensuring that data is not shared with third-party AI providers. This approach ensures the confidentiality and integrity of the research data.
Can Iris.ai be integrated with other tools and systems?
Yes, Iris.ai can be integrated with existing systems and workflows. For example, it offers enterprise licensing options that allow companies to integrate Iris.ai’s technology into their current infrastructure. Additionally, it supports seamless setup with various apps and tools, such as Slack and Chrome extensions.
What kind of support does Iris.ai offer?
Iris.ai provides various support channels, including email, intelligent chatbots, WhatsApp, and webforms. The level of support varies depending on the subscription plan, with enterprise users receiving more comprehensive support.
How does Iris.ai help with literature reviews?
Iris.ai significantly assists with literature reviews by identifying key findings and summarizing complex information from multiple sources. This automation saves time and improves the quality of literature reviews by ensuring that all relevant information is considered and accurately summarized.
Can Iris.ai be used for other business activities beyond research?
While the primary focus of Iris.ai is on research, there is another platform named Iris (often referred to in the context of business activities) that uses AI to streamline critical business activities like RFPs, security questionnaires, and other last-mile requests. This platform is particularly useful for sales teams and business operations, helping them respond quickly and accurately to client inquiries.
Is there a free version or trial available for Iris.ai?
The information available does not specify a free version or trial for the research-focused Iris.ai. However, pricing models vary, and it is best to contact the company directly for detailed pricing and any potential trial options.
